[2025] NSWIRComm 1029
General information, not legal advice.
Industrial Relations Commission (NSW)
2025-05-28
Original judgment source is linked above.
"Workers are exposed to a risk to their health and safety from physical and/or psychological harm as the current system of work for investigating incidents involving violence and aggression (e.g. student and/or parent/carer/visitor) does not adequately consider risks to worker health and safety.
For example: Information captured in investigation reports provided per DOE response to s155 notice 7-473410 does not adequately inform the identification and subsequent management and control of risks of physical and psychological harm to workers. The information gathered out of these reports is not utilised to identify WHS hazards and risks to workers, review and if necessary, revise the suitability of controls and subsequently manage risks."
"Workers are exposed to a risk to their health and safety from inadequate systems of work to eliminate or minimise cumulative exposure to traumatic events/materials in the workplace from the task of reviewing CCTV footage of student incidents of violence and aggression.
For example, a small cohort of workers (Senior Executive team and SASS worker) (sic) are responsible for reviewing CCTV footage of student incident of violence (sic) and aggression with inadequate systems in place for monitoring and managing a worker's exposure to this traumatic CCTV material."
"13. Amongst other things, Mr McDonell deposes that he is a qualified psychologist. He has been an Assistant State Inspector Psychosocial Health and Safety with SafeWork since April 2023. He is also a former Senior Wellbeing Advisor employed by the Department from 2016 to 2023. He deposes that he was asked by his manager on 10 April 2025 whether he could assist in the matter before the Commission, and that he had no prior involvement in this matter.
14. His affidavit then sets out he was provided with a number of documents filed in the proceedings, including the affidavits of Ms Godwin and the entire contents of Exhibit SG-1, and that he read through these documents. Mr McDonell then deposes to a lengthy and comprehensive analysis of the contents of Ms Godwin's affidavits and the Department's policies and procedures presented in Exhibit SG-1. He deposes to his assessment and opinion that the Department's policies and procedures do not provide an adequate risk management framework or process for controlling the risks identified in each of the two improvement notices. He explains in his affidavit the reasons for his assessment and opinion in this regard, including by reference to guidance material and literature reports in the areas of psychosocial health and safety relevant to these proceedings.
15. Ultimately, based on his review of the Department's policies and procedures as well as his training, experience and qualifications in this area, Mr McDonell deposes as to why he says that the correct outcome in this matter is to confirm each of the two improvement notices."
"The court may, at any time and from time to time, give such directions and make such orders for the conduct of any proceedings as appear convenient... for the just, quick and cheap disposal of the proceedings."
"162 Procedure generally
(1) The Commission may, subject to this Act, determine its own procedure.
(2) The Commission -
(a) is to act as quickly as is practicable, and
....
(g) may adjourn proceedings to any time and place (including for the purpose of enabling the parties to negotiate a settlement)"
"163 Rules of evidence and legal formality
(1) The Commission -
(a) is not bound to act in a formal manner, and
(b) is not bound by the rules of evidence and may inform itself on any matter in any way that it considers to be just, and
(c) is to act according to equity, good conscience and the substantial merits of the case without regard to technicalities or legal forms."
"4. Sections 162, 163 and 175 of the I_ndustrial Relations Act 1996_ (NSW) (IR Act) and sections 58, 61 and 62 of the Civil Procedure Act 2005 (NSW) (CPA) permit the Commission to make case management orders in certain circumstances and for the achievement of certain statutory objectives.
5. Section 62 of the CPA relevantly provides that the Commission may have regard to the following matters in making orders regarding the conduct of proceedings before it:
(a) the subject-matter, and the complexity or simplicity, of the case,
(b) the number of witnesses to be called,
(c) the volume and character of the evidence to be led,
(d) the need to place a reasonable limit on the time allowed for any hearing,
(e) the efficient administration of the Commission's lists,
(f) the interests of parties to other proceedings before the Commission,
(g) the costs that are likely to be incurred by the parties compared with the quantum of the subject-matter in dispute, and
(h) the Commission's estimate of the length of the hearing.
6. Sections 58 and 59 of the CPA condition the exercise of the powers and discretion conferred upon the Commission by section 62.
7. Section 58 requires the Commission to act in accordance with the dictates of justice when making orders under section 62 and that the Commission must, for the purpose of determining what are the dictates of justice in a particular case, have regard to the provisions of sections 56 and 57 and may have regard to the following matters to the extent to which it considers them relevant:
(a) the degree of difficulty or complexity to which the issues in the proceedings give rise,
(b) the degree of expedition with which the respective parties have approached the proceedings, including the degree to which they have been timely in their interlocutory activities,
(c) the degree to which any lack of expedition in approaching the proceedings has arisen from circumstances beyond the control of the respective parties,
(d) the degree to which the respective parties have fulfilled their duties under section 56(3) of the CPA,
(e) the use that any party has made, or could have made, of any opportunity that has been available to the party in the course of the proceedings, whether under rules of court, the practice of the court or any direction of a procedural nature given in the proceedings,
(f) the degree of injustice that would be suffered by the respective parties as a consequence of any order or direction,
(g) such other matters as the court considers relevant in the circumstances of the case.
8. Section 56(1) of the CPA identifies the overriding purpose of the CPA as being the just, quick and cheap resolution of the real issues in the proceedings and section 56(2) requires the Commission to seek to give effect to that purpose when it exercises any power given to it by the CPA and when it interprets any provision of that Act.
9. Section 57 relates to the objects of case management and provides that, for the purpose of furthering the overriding purpose referred to in section 56(1), the substantive proceedings are to be managed having regard to the following objects:
(a) the just determination of the proceedings,
(b) the efficient disposal of the business of the court,
(c) the efficient use of available judicial and administrative resources,
(d) the timely disposal of the proceedings, and all other proceedings in the court, at a cost affordable by the respective parties."
"19 The High Court of Australia has held that in considering whether a case should be reopened before judgment is delivered, it is relevant to consider whether there was a deliberate decision made not to call the evidence during the trial. If such a decision was not made, the primary consideration should be whether the reopening of the case would cause embarrassment or prejudice to the other side: Smith v NSW Bar Association (No 2) [1992] HCA 36; (1992) 176 CLR 256 at 266 - 267 per Brennan, Dawson, Toohey and Gaudron JJ.
20 The particular considerations referred to by the High Court of Australia in Smith are part of the overall question of whether it is in the interests of justice to grant the application and permit the additional evidence: see Urban Transit Authority v Nweiser (1982) 28 NSWLR 471 at 478; Tszyu v Fightvision Pty Ltd (1998) 47 NSWLR 473 at [154]; VAW (Kurri Kurri) Pty Ltd v Scientific Committee [2003] NSWCA 297; (2003) 58 NSWLR 631 at [142] - [144] per Beazley JA; Wilkinson v Daly [2004] NSWCA 331 at [5] per Handley JA.
21 A clear exposition of the appropriate principles for the exercise of the discretion can be found in the judgment of Clarke JA (with whom Mahoney and Meagher JJA agreed) in Urban Transport Authority of NSW v Nweiser supra, at 478:
'The principle which should guide the court in determining whether to grant an application for leave to reopen is whether the interests of justice are better served by allowing or rejecting the application as the case may be. No doubt it is relevant to take account of a number of matters such as likely prejudice to the party resisting the application and the reasons why the evidence was not led in the first place ...'
22 Whilst it is correct to note that this authority was dealing with the statutory regime which preceded the CPA and the UCPR, it nevertheless remains the appropriate authority by which I should determine this application. As indicated earlier, it is necessary to keep in mind the overriding purpose determined by s 56 of the CPA."
"(a) the nature of the proceeding;
(b) whether the occasion for calling the further evidence ought reasonably to have been foreseen;
(c) the consideration of fairness that the defendant is entitled to know all of the evidence he has to meet in taking forensic decisions as to cross-examination, and the nature and extent of the evidence he will himself adduce on the matters in question;
(d) the extent to which the plaintiff has embarked upon calling evidence on the issue in question in its case in chief;
(e) the importance of the issue on which the further evidence is sought to be adduced to the pleaded issues in the case;
(f) the degree of relevance and probative value of the further evidence sought to be adduced and its potential to involve an undue waste of time;
(g) the prejudice to the defendant in terms of delay in the completion of the proceeding and the consequential costs;
(h) the public interest in the timely conclusion of litigation; and
(i) what explanation is offered by the plaintiff for not having called the evidence in chief."
"In Chit Chit Than v SafeWork NSW & Anor [2023] NSWIRComm 1122 the nature of the Commission's jurisdiction in external review proceeding was considered at length. At [48]-[49] the following observations were made:
'An external review under s 229 of the WHS Act is a merits review, which requires the Commission to determine the correct and preferable decision standing in the shoes of the relevant decision-maker (in this case, Ms Cocks, the internal reviewer): Automotive, Food, Metals, Engineering, Printing and Kindred Industries Union, New South Wales Branch (on behalf of its member Mick Amarasinghe) and WorkCover Authority of New South Wales [2012] NSWIRComm 143 at [50]; NSW Rural Fire Service v SafeWork NSW [2016] NSWIRComm 4; (2016) 257 IR 467 ("Rural Fire Service") at [70]; Sydney Trains v SafeWork NSW [2017] NSWIRComm 1009; (2017) 266 IR 276 at [28] ("Sydney Trains"); Transport Workers' Union of Australia, New South Wales v SafeWork NSW [2022] NSWIRComm 1050 ("TWU") at [44]. Thus, in this matter, the Commission is required to decide whether the cancellation decision of Inspector Farmer should be confirmed, varied, or set aside and substitute another decision that the Commission considers appropriate: s 226(2).
The Commission conducts a hearing de novo: a fresh hearing, with the capacity to receive evidence that was not before the original decision-maker: Sydney Trains at [16]; Rural Fire Service at [68]. The Commission's powers under ss 162 and 163 of the [IR Act] apply.'
Further, after considering the relevance of the PCBU's current circumstances in the review proceedings, the Commission concluded at [93]:
"In summary, for the forgoing reasons, the Commission can take into account the contemporary factual circumstances in conducting the review. The circumstances as they existed at the time the [Provisional Improvement Notice ("PIN")] was issued are relevant to the determination of whether the [Health and Safety Representative ("HSR")] had jurisdiction to issue the PIN at all. The Commission should exercise caution where the review process is being utilised for the purposes of expunging an otherwise validly issued PIN on the basis of steps subsequently taken to comply with it. The legislature has not created the review jurisdiction for the purposes of facilitating a PCBU's desire to "restore its reputation" for tendering purposes or vindicate the actions of an HSR in issuing a PIN at a particular point of time. The purpose of the legislation is to create safe workplaces. Where, as in this case, a review is sought in respect of a decision to cancel a PIN issued by an HSR, there is no reason why the Commission would exercise caution in considering steps taken both by SafeWork in making recommendations and issuing an IN upon the PCBU; and the actions of the PCBU to improve health and safety, in deciding whether to confirm, vary or revoke the decision on review."
Thus, the PCBU, in this case the Department, is prima facie permitted to tender any evidence in the proceedings which is relevant to the Commission's discretion to confirm, vary, or revoke the INs. The Commission is not confined to only considering the information that was before the relevant decision-makers in determining how to exercise its discretion. Thus, evidence of the contemporary factual circumstances prevailing within the Department, and/or steps taken since the IN has been issued may be relevant."
(footnote removed)
"The Commission is empowered to confirm, vary or revoke the decision concerned. I note the distinction between s 226(2) and s 229(4). The internal reviewer is empowered to set aside the decision (which equates to revocation) and substitute an appropriate decision. That last aspect is not expressly included in s 229(4). A question arises whether that is an important distinction. It may be that it is an indication that the Commission is not intended to substitute what it considers is the right, preferable or more appropriate decision. But that is inconsistent with the power to vary. It seems odd that the Commission could vary the decision and yet not substitute its conclusion as to what is preferable. What otherwise is the point of variation?
The Commission is, generally speaking, an arbitral tribunal. The general functions of the Commission specified in s 146 of the IR Act, for the most part, are undertaken by the Commission hearing the parties and, if conciliation is not successful, determining the issues which divide them. It is true that the Commission does have an inquisitorial role under s 146(d) but that is an exceptional role undertaken on reference from the Minister. The Commission of course has power to compel attendance and production of evidence but again that is usually exercised in an arbitral context with parties presenting their respective cases - as envisaged in s 162(2)(c) of the IR Act. Similarly the Commission's capacity to move on its own initiative to inquire into any industrial matter(s 162(2)(j)) is a facilitative power to resolve industrial issues.
The Commission's decision on the review would also be subject to appeal by leave of a Full Bench. An appeal is not available from a report on a Ministerial reference. That is another indication that the nature of the review is a merits review intended to be undertaken in an arbitral not an inquisitorial context."
"Twice during these proceedings, the Commission has been required to adjourn proceedings due to late applications by the parties concerning interlocutory matters. These delays have resulted in a postponement of the ultimate resolution of the proceedings, as well as increased costs for the parties and a waste of the Commission's time and resources. These are costs incurred by the public purse. In addition, the Commission was required to list the matter the day before the first hearing day (adjourned to allow the Preliminary Issues to be determined) to resolve an application for a witness to appear virtually, due to SafeWork's failure to respond to correspondence from the Registry within the requested timeframe on its position with respect to the application. If it is indeed necessary for the parties to litigate this matter, having exhausted the processes outlined in the Guidelines to avoid this, it is expected that the parties will take all reasonable steps to conduct the proceedings efficiently and in accordance with their model litigant obligations."
(1) SafeWork's application to reopen its evidentiary case is refused.
(2) The matter is listed for directions by Webex at 9:15 am on Friday, 6 June 2025.
04 June 2025 - Various typographical errors corrected in paragraphs 1, 3, 8, 11, 17, 25, 26, 29, 33, 38.
04 June 2025 - Additional typographical error corrected in paragraph 17
[1] The ex tempore has been subject to non-substantive changes prior to publication.
The Secretary of the Department of Education, acting in their capacity as such
SafeWork NSW [2025] NSWIRComm 1029
(1982) 28 NSWLR 471
(2016) 257 IR 467
(2017) 266 IR 276
(1992) 176 CLR 256
(1998) 47 NSWLR 473
(2003) 58 NSWLR 631