austlii:nsw/NSWPICMP/2025/487
General information, not legal advice.
NSWPICMP
2025-07-05
Original judgment source is linked above.
Sultan v QBE Insurance (Australia) Ltd [2025] NSWPICMP 487
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; review of Medical Assessment Certificate (MAC); assessment of threshold injury; claimant driving car at low speed when insured vehicle pulled out and collided with left front door; claimant's mother injured and hospitalised; claimant walked home; claimant alleges injuries to cervical and lumbar spine and both shoulders; Medical Assessor certified cervical spine, lumbar spine and both shoulder injuries as soft-tissue threshold injuries; Review Panel found right shoulder labral tear caused by accident applying principles of causation; Review Panel found insufficient evidence to determine if left shoulder injury threshold or non-threshold due to absence of relevant imaging; MAC revoked.
(a) the following injury caused by the motor accident:
- cervical spine - soft tissue injury, and
- lumbar spine - soft tissue injury,
is a THRESHOLD INJURY for the purposes of the Act.
(b) the following injury caused by the motor accident:
- right shoulder - right labral tear,
is a NON-THRESHOLD INJURY for the purposes of the Act, and
there is insufficient evidence for the Panel to determine if the left shoulder injury is a threshold injury or a non-threshold injury for the purposes of the Act.
The following injury caused by the motor accident:
is a THRESHOLD INJURY for the purposes of the Act.
Medical Assessor McGrath found that no definitive tissue injury was identified in either of the shoulders or spine. He did not accept the right shoulder labral tear as causally related to the subject accident. He stated that imaging of the left shoulder was consistent with past injury and surgical intervention. He found there are no signs of acute injury in the left shoulder.
(a) Medical Assessor McGrath failed to engage with the contemporaneous and other medical evidence provided, which resulted in a paucity of transparent reasoning in the Medical Assessor's certificate.
(b) Medical Assessor McGrath determined that the right shoulder labral tear is not accepted as causally related to the accident, due to the nature of the impact, the modern passive features of an expensive vehicle and the absence of focal shoulder pains at the time of the accident and later (claimant's underlining).
The claimant submitted that, in arriving at the causation finding, Medical Assessor McGrath failed to provide appropriate reasons as to how he arrived at his conclusion.
(c) In relation to the Medical Assessor's alleged failure to engage with cotemporaneous evidence, the claimant submitted that Medical Assessor McGrath relied solely upon a report dated 26 April 2023 by Dr Tej Dugal, a non-treating radiologist. It was submitted that, had Medical Assessor McGrath independently reviewed the radiological scans of the claimant's shoulders performed on
8 February 2023, he would have noted that the MRI demonstrates anterior, inferior and posterior labral tears with small adjacent para-labral cyst in the right shoulder.
(d) It was further submitted that Medical Assessor McGrath failed to independently review and determine, given the nature of the pathology and the claimant's complaints, whether the displaced posterior inferior labral tear was caused by the subject accident.
(e) It previously has been noted that Medical Assessor McGrath was not provided with the original diagnostic scans.
(f) The claimant's submissions were coloured by and predicated upon complaints about the alleged behaviour and language of Medical Assessor McGrath during his examination of the claimant. None of those matters are referred to by the President's delegate. They are not relevant to the Panel's consideration.
which are the same injuries that were referred to Medical Assessor McGrath for assessment.
28 November 2022 with various amendments commencing on 1 April 2023. From that date, the MAI Amendment Act provides that a "minor injury" is known as a "threshold injury" and "minor injuries" are known as "threshold injuries". 2. The definition of what constitute a minor injury has not been amended and continues to apply to a threshold injury. 3. Any reference in these reasons to "minor injury" is a reference to a "threshold injury" and any reference to the word "minor" referring to the injury alleged to have occurred in the accident is a reference to "threshold". 4. A threshold injury is defined in s 1.6 of the MAI Act and includes a "soft tissue injury" or "psychological or psychiatric injury that is not a recognised psychiatric illness". 5. Part 5 of the Motor Accidents Guidelines (the Guidelines) are made pursuant to s 10.2 of the MAI Act. The Guidelines contain the procedure for assessing whether an injury caused by the accident is a threshold injury for the purposes of the MAI Act. 6. Version 9.1 of the Guidelines commenced on 1 April 2023 and applies to motor accidents occurring on or after 1 December 2017. In respect of the medical assessment of whether an injury is a threshold injury, the Guidelines relevantly provide:
"5.3 The assessment will determine whether the injury related to the claim is a soft-tissue injury or a threshold psychological or psychiatric injury caused by the motor accident.
5.4 Diagnostic imaging is not considered necessary to assess threshold injury.
5.5 A diagnosis for the purpose of a threshold injury decision must be based on a clinical assessment by a medical practitioner or other suitably qualified person independent from the insurer.
5.6 The assessment of whether an injury caused by the accident is a threshold injury for the purposes of the Act should be based on the evidence available and include all relevant findings derived from:
Imaging findings that are used to support the assessment should correspond with symptoms and findings on examination."
The claimant submissions made to the President's delegate
Claimant's submissions in support of review of internal review decision
The claimant made detailed and extensive submissions in relation to his Physical Injuries which can be summarised as follows:
The opinions of Dr Antoun, Dr Azimi- Tabrizi and Dr Dougal, as relied on by the insurer, go against the weight of the evidence. They are the opinions of non-treating physicians who have formed their opinions without clinically assessing the claimant, without considering the extent of ongoing treatment the claimant has been receiving since the date of his injury to the present date, nor was consideration given to the clinical files of Dr Syed Adil Zafar, Phyxit Physiotherapy and Dr Jansen.
The injuries he sustained to his right and left upper extremities are non-threshold, as the evidence indicates that the claimant satisfies the definition of a non-threshold injury under s 1.6(2) of the Act and ought to be assessed as such.
Further, the injuries he sustained to his cervical spine and lumbar spine are non-minor, as the evidence indicate that the claimant satisfies a diagnosis of radiculopathy, as outlined in cl 5.9 of the Guidelines.
Based on the medical evidence, the claimant sustained non-threshold injuries, as a result of the subject motor accident.
Status post longhead biceps tenodesis. Rotator cuff tendons are intact. No significant fluid distension of subacromial/subdeltoid space.
Widening of the AC joints space presumably related to previous AC joint resection and further clinical correlation in this regard is recommended. Mild narrow oedema in relation to the distal clavicle.
Undisplaced tear posterior inferior labrum without any paralabral cyst formation.
Intact rotator cuff. Anterior inferior and posterior labral tears with small adjacent par labral cyst.
Insurer's Certificate of Determination - Internal Review with reasons and correspondence concerning manner of PIC determination
Insurer's submissions in response to claimant's WPI application
Liability notice - termination of benefits after 26 weeks
Mr Sultan was involved in an incident on 26 December 2022 with complaints of shoulder symptoms that have been confirmed on imaging with no acute or traumatic features only long-standing degenerative pathology, that does not correlate with the claimed timeframe or event.
Correspondence with reporting radiologist, Dr Arash Azimi-Tabrizi confirmed that there were no acute or traumatic features in both the left and right shoulder, with pathology that is similar in both shoulders, and consistent with long-standing features, that do not correlate with the claimed timeframe or event.
The MRI of the left and right shoulder have confirmed no acute or traumatic features only long-standing degenerative pathology, are similar in both shoulder and are not related to or a direct result of the claimed incident on 26 December 2022.
As there are no acute or traumatic features confirmed on imaging, Mr Sultan's claimed pathology are long-standing degenerative in nature, unrelated to the claimed event and the reported injuries considered soft tissue/musculoligamentous in nature, and expected to have resolved.
Under the Act, Mr Sultan's bilateral shoulder pathology have been confirmed on imaging as long-standing degenerative pathology, with no acute or traumatic features related to the claimed event, and are deemed as a threshold injury.
Review of the MRI shoulders performed on 6 February 2023.
MRI of the left shoulder is notable for large labral tear anterosuperiorly, across the twelve o'clock position as well as the posterior labrum. There is frame of the adjacent labrum, overall findings suggesting that the tear and labral frame and unlikely to be related to the incident described in the timeframe of approximately six weeks prior to the injury. The cuff tendinopathy, AC joint changes and acromial narrow oedema is also most likely on the basis of prior intervention and degenerate changes rather than having a traumatic appearance. The AC joint changes are likely post-operative.
Overall findings of right shoulder appear long-standing and predominantly demonstrating cuff tendinopathy without cuff tear, subacromial/subdeltoid bursal impingement and a global labral tear with paralabral ganglion cyst. The findings are not suggestive of a timeframe related to the incident.
Soft tissue injuries involving neck, back and both shoulders together with reported anxiety attacks.
Mr Kassir had reported a diagnosis of post-traumatic stress disorder. Mr Kassir stated that he had scored within parameters of the tests that show a post-traumatic stress disorder diagnosis, and it is further evident by diminished capacity he had reported in session, to both social and occupational function. Pre-existing conditions were denied. Mr Kassir had maintained that Mr Sultan maintains a PTSD diagnosis upon follow up review on 4 July 2023. However, based on the described event and functional ability, I am not convinced of the current diagnosis and would recommend further opinion.
[5] Allianz Australia Group Limited v Keen [2021] NSWCA 287 and Insurance Australia Group Limited v Marsh [2021] NSWCA 31.
Sultan
QBE Insurance