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[2020] FWC 4811
procedural. Extension of time under s.394(3) refused; unfair dismissal application dismissed; order recorded at PR722611 (see [29], [30]).
Two long-serving housekeeping employees were made redundant effective 8 July 2020 and filed unfair dismissal applications on 19 August 2020, outside the 21 day statutory limit. The Fair Work Commission considered whether to extend time under the 'exceptional circumstances' test in s.394(3). The Commission examined the statutory factors (reason for delay; awareness; action taken; prejudice; merits; fairness) and found the applicants' explanation (late belief, from gossip, that others had taken their jobs) was not a reasonable or exceptional reason, they were aware of their dismissal when they received termination letters, they took no immediate action to dispute the dismissals, and there was potential prejudice to the employer. Taken together the factors did not demonstrate exceptional circumstances. The extension was refused and the unfair dismissal application dismissed (see [7], [13]–[16], [18]–[25], [28]–[30]).
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1 cited instrument linked from this judgment.
1,803 words · generated 25/08/2026
This is a Fair Work Commission (FWC) decision, delivered by Deputy President Hamilton on 8 September 2020, concerning two related unfair dismissal applications brought by long‑serving employees, Sohier and Wagdy Menkeryous, against their employer Eden on the Park. The critical procedural facts are:
The Commission considered the statutory list of factors and refused to extend time, concluding the applicants had not shown exceptional circumstances; the out‑of‑time unfair dismissal application was dismissed and an order was recorded at PR722611 ([7], [29], [30]).
The statutory engine driving the decision is s.394(3) of the Fair Work Act 2009. The Commission correctly identified the six matters it must take into account when considering whether there are exceptional circumstances warranting an extension of time. The decision proceeds by analysing each of those factors and assessing them both individually and collectively, following the approach emphasised in prior Commission authorities (see the court’s reference to the need to consider each matter and give appropriate weight, and to view them collectively, [9]; compare with Nulty referenced at fn 1).
Key reasoning points:
The applicants offered as their principal explanation for the delay that they became aware of certain facts (they believed others had taken their jobs) on 12 August 2020, prompting the filing on 19 August 2020 ([13]). The Commission examined whether that explanation was "reasonable" and whether it was "out of the ordinary course" such that it could constitute an exceptional circumstance. The Commission concluded that discovering facts later via gossip or workplace talk is common in redundancy contexts and is not sufficiently unusual to be exceptional ([13]–[16]). The decision expressly notes "ignorance of the law is no defence" ([16]).
On the question of awareness, the applicants received termination letters soon after they were sent, so they were aware of their dismissals at the time; they did not first become aware after the dismissal took effect ([18]–[19]). That fact weighs against extension.
There was no contemporaneous action by the applicants to dispute the dismissals; no steps taken to challenge or query their termination at the time ([20]–[21]). That lack of action weighs against an extension.
The Commission accepted the respondent's submission that there would be prejudice if extensions were broadly allowed in the context of multiple redundancies, namely the potential for many late claims ([23]). The applicant disputed significant prejudice, but the Commission preferred the employer’s position. The decision notes that the mere absence of prejudice is not necessarily a factor in favour of an extension ([22]–[25]).
The merits of the unfair dismissal claim were treated as neutral. The Commission observed that merits would require a full hearing and that there was no adequate evidence before it to resolve the substantive redundancy/merits issues at the extension stage ([26]).
Fairness as between the applicants and others in similar positions was neutral or potentially adverse, because others might similarly seek late relief if extensions were routinely granted ([27]).
Weighing all factors cumulatively, and considering the purpose of statutory time limits (to ensure promptness and certainty, [28]), the Commission found that the aggregate did not demonstrate exceptional circumstances. Therefore the discretion to extend time was not enlivened, and the unfair dismissal application was dismissed ([29]–[30]).
Before this decision there was established Commission practice requiring an applicant to show "exceptional circumstances" under s.394(3) to obtain an extension. This decision adheres to that legal framework and to the established approach that the enumerated factors must be considered collectively and given appropriate weight ([9]). The decision cites prior Full Bench and Commission authorities (see fn 1–4 as recorded) and applies them in a fairly standard way.
After the decision the legal state is unchanged in principle: s.394(3) requires exceptional circumstances and the listed factors are determinative in extension assessments. This decision reinforces these points:
For practitioners the decision is a useful, succinct statement that ordinary post‑dismissal workplace information pathways do not generally satisfy the "exceptional" threshold.
I extract short, significant passages and provide a plain‑English translation tied to each passage.
Passage: "The matters that I need to take into account in considering whether or not I am satisfied that there are exceptional circumstances are: the reason for the delay, whether the Applicant first became aware of the dismissal after the date it took effect, any action taken by the Applicant to dispute the dismissal, prejudice to the Respondent including prejudice caused by the delay, the merits of the application; and fairness as between the Applicant and other persons in a similar position." ([8])
Plain English: The law gives a checklist of six things the tribunal must look at when deciding whether to extend time. You must consider each and then look at everything together.
Passage: "Exceptional circumstances are circumstances that are out of the ordinary course, unusual, special or uncommon but the circumstances themselves do not need to be unique or unprecedented, nor do they need to be very rare." ([10])
Plain English: 'Exceptional' does not mean impossible; it means something outside the normal run of events. But it still requires more than everyday occurrences.
Passage: "Ignorance of the law is no defence." ([16])
Plain English: Not knowing you had to file within 21 days is not an excuse for filing late.
Passage: "Statutory time limits applying to the exercise of a person's ability to bring an unfair dismissal remedy application are an expression of the Parliament's intention that such applications should be taken promptly to ensure certainty." ([28])
Plain English: The 21‑day rule exists because Parliament wanted disputes to be raised quickly; that promotes certainty for employers and employees.
Passage: "Weighing all of the matters that I must weigh and taking into account the matters set out in section 394(3) of the Act, I am not satisfied that there are exceptional circumstances in this case..." ([29])
Plain English: After looking at everything the law says to look at, the judge concluded the applicants did not show the rare or unusual reasons needed to allow extra time.
This decision is most directly engaged where:
In such fact patterns, this decision demonstrates that the Commission will carefully weigh the statutory list and will not treat ordinary workplace gossip or late belief, without more, as exceptional. Cases where an applicant has an objectively reasonable excuse (for example, serious illness preventing timely filing, or where the applicant genuinely did not become aware of dismissal until later) will require different analysis; the present decision distinguishes those scenarios by describing the applicants' explanation as common rather than unusual ([13]–[16]).
The text of the decision itself does not record any subsequent appellate treatment or later citation history. The judgment cites prior FWC Full Bench authorities (see fn 1–4) and applies established principles on exceptional circumstances and redundancy. This is a Commission-level decision (Deputy President), and while it is persuasive for like cases, it does not create binding precedent in the sense of court decisions. The decision stands as an example of the Commission's application of s.394(3) to a delayed filing where the explanation was a late belief arising from workplace information channels.
If you need current treatment post‑2020, you would need to search subsequent decisions or Full Bench/court decisions citing Sohier Menkeryous v Eden on the Park [2020] FWC 4811 to see whether it has been followed, distinguished or otherwise considered.
A few issues remain open or fact‑sensitive:
These questions show that extension decisions remain highly fact specific and context dependent.
Disclaimer: This is a structured legal‑information analysis of the FWC decision Sohier Menkeryous v Eden on the Park [2020] FWC 4811 and not legal advice. I may make mistakes. Before you act on, rely on, file, sign, serve, or pursue any course of action described here, get a qualified Australian lawyer to check this work.
s.394 - Unfair dismissal
Application for unfair dismissal remedy - Jurisdiction - Extension of Time - Application dismissed.
[1] Sohier Menkeryous commenced employment with Eden on the Park, on or about 24 April 1997. Wagdy Menkeryous commenced employment with Eden on the Park, on or about 17 October 2005. They were employed in the position of House Keepers. The reason given by the Respondent for the decision to terminate the applicant's employment was by way of redundancy. The applicants applied for an unfair dismissal remedy under section 394 of the Fair Work Act 2009 (the Act). That application was lodged on 19 August 2020.
[2] I have had regard to all written submissions and oral submissions put to me during the Jurisdiction (Extension of Time) Conference on 4 September 2020.
[3] I reserved the right to public written reasons for decision, and this is my decision.
Application was filed outside the statutory timeframe
[4] Applications for an unfair dismissal remedy must be made within 21 days after the dismissal took effect as required by s.394 of the Act.
[5] The Applicant's employment was terminated by the Respondent with effect from 8 July 2020. I note that the Applicants contended that their employment was terminated on 2 July 2020. The termination letters that were provided to the Applicants indicate that they were notified of the redundancies on 3 July 2020, with the dismissal taking effect on 8 July 2020, and payment in lieu for the remainder of the notice period.
[6] Based on a termination date taking effect on 8 July 2020, the application for a remedy should have been lodged by no later than 29 July 2020.
[7] The application was therefore lodged outside of the time prescribed. The application was made in effect 21 days after the last date on which it could have been made. The Act allows the Commission to consider extending the period within which an application for an unfair dismissal remedy may be made if it is satisfied that there are exceptional circumstances.
[8] The matters that I need to take into account in considering whether or not I am satisfied that there are exceptional circumstances are:
the reason for the delay,
whether the Applicant first became aware of the dismissal after the date it took effect,
any action taken by the Applicant to dispute the dismissal,
prejudice to the Respondent including prejudice caused by the delay,
the merits of the application; and
fairness as between the Applicant and other persons in a similar position.
[9] Each of the matters needs to be taken into account in assessing whether there are exceptional circumstances. The requirement that these matters be taken into account means that each matter must be considered and given appropriate weight in assessing whether there are exceptional circumstances. The individual matters might not, viewed in isolation, be particularly significant, so it is necessary also to consider the matters collectively and to ask whether collectively the matters show exceptional circumstances.
[12] The Act does not specify what reason for delay might tell in favour of granting an extension however decisions of the Commission have referred to an acceptable or reasonable explanation. The absence of any explanation for any part of the delay will usually weigh against an applicant in the assessment of whether there are exceptional circumstances, and a credible explanation for the entirety of the delay will usually weigh in the applicant's favour, however all of the circumstances must be considered.[3]
[13] The applicants contend that they became aware of certain facts, or what they believed to be certain facts on 12 August 2020. Thereupon the applicants filed an application on 19 August 2020. It appears that the applicants believe that they were not redundant and that others took their positions. It appears that there has been a restructuring of the employer and the jobs have been reallocated and mixed.
[14] In Ulan Coal Mines Limited v Henry Jon Howarth[4] and others the Full Bench considered what redundancy was and makes it clear that the sort of restructuring, for example, where there a supervisory team leader position is replaced by three team leader positions or other types of re-organisational work is an appropriate type of redundancy.
[15] This is what the employer says took place in this matter. Namely, a form of restructuring by breaking up the collection of functions, duties and responsibilities attached to positions and distributing them among the holders of other positions, including newly created positions but also that one of the two hotels was closed. In this sense, there may well not be a difficulty present in finding that there was a genuine redundancy seen in the sense of the type of restructuring that took place. The belief that the applicants held that others had taken their jobs may well not be the case.
[16] In any event, the test is whether this is a reasonable explanation for the delay. I find that it is not a reasonable explanation and it is not an explanation that is out of the ordinary course, unusual, special or uncommon. On the contrary, it is quite common where redundancies occur for applicants to become aware of certain facts later through gossip or fact. Either way, it is not an out of the ordinary explanation for the delay. I also note that ignorance of the law is no defence.
b) Whether Applicant first became aware of the dismissals after the date it took effect
[18] Turning then to the question of whether the applicants first became aware of the dismissals after it took effect, the evidence is that the applicants became aware of the dismissal when they received the letters of termination shortly after they were sent.
[19] In the circumstances, that is a matter that weighs against the Applicant. There was no delay in them becoming aware of the dismissals.
c) Action taken by the Applicant to dispute his dismissal
[20] Turning next to the question of the action taken by the Applicant to dispute their dismissal. It appears that there was no action taken by the applicants to dispute the dismissal at the time it was delivered.
[21] In the circumstances, that is a matter that weighs against Applicants.
[22] Turning to the question of prejudice, the mere absence of prejudice is not necessarily a factor which weighs in favour of an Applicant for an extension of time.
[23] The employer submitted they would be prejudiced if an extension of time was granted as there were many redundancies effected within the business and it could lead to exposure of further claims being lodged outside the statutory time frame.
[24] The applicant said that there would be no prejudice to the employer as there were not 60 housekeeping staff employed at Bayview Eden on the hotel as was currently closed.
[25] In the circumstances, I prefer the view of the employer in that it may well be prejudicial to the employer that an extension of time be granted. Namely, other employees seeking to act in the same way and lodge applications. This is a matter that weighs against the applicant in the instant case.
[26] As to the merits of the application, this is a neutral consideration in this matter. The merits would require full hearing of the circumstances of redundancies and restructure and there is no evidence submitted in relation to this.
f) Fairness as between the Applicant and other persons in a similar position
[27] As to fairness between the applicant and other persons in a similar position, there do seem to be others in a similar position and this may well be a neutral consideration as well, namely that is neither counts for or against the applications. In the alternative, it challenges against the applications because there are a number of others who may wish to make similar applications.
[28] Statutory time limits applying to the exercise of a person's ability to bring an unfair dismissal remedy application are an expression of the Parliament's intention that such applications should be taken promptly to ensure certainty. Time limits seek to balance the ability to bring an action against the desirability for prompt action and certainty. The reason for time limits is that parties should be able to know that if there is a question about an action that has been taken by one party, in this case, in relation to a dismissal, that the right to question that action will be exercised promptly, otherwise except in exceptional circumstances, the ability to bring the action will be lost.
[29] A person who seeks relief from an unfair dismissal must make the application within 21 days after it takes effect and it is only in exceptional circumstances that the Commission will consider whether to allow a further period. Weighing all of the matters that I must weigh and taking into account the matters set out in section 394(3) of the Act, I am not satisfied that there are exceptional circumstances in this case, warranting a consideration of the exercise of my discretion to allow a further period.
[30] I am not satisfied that there are exceptional circumstances and therefore there is no basis on which to consider whether I should exercise my discretion to extend the time allowed for making the application. An extension of time is therefore refused and the application for an unfair dismissal remedy made by the Applicant is dismissed. An order to this effect is contained in PR722611.
[1] Nulty v Blue Star Group Pty Ltd [2011] FWAFB 975, [13].
[3] Stogiannidis v Victorian Frozen Foods Distributors Pty Ltd [2018] FWCFB 901, [39].
Printed by authority of the Commonwealth Government Printer
Sohier Menkeryous
Eden on the Park [2020] FWC 4811
Extension of time under s.394(3) refused; unfair dismissal application dismissed; order recorded at PR722611 (see [29], [30]).
[10] Briefly, exceptional circumstances are circumstances that are out of the ordinary course, unusual, special or uncommon but the circumstances themselves do not need to be unique or unprecedented, nor do they need to be very rare.[2] I must be satisfied that, taking into account section 394(3) that there are exceptional circumstances.
[11] I now consider these matters in the context of the Application.
[17] In the circumstances, I am not satisfied that the applicants have provided an acceptable explanation for the delay and that is a matter that weighs against the Applicants in this case.