The offending conduct relied upon
39 The many allegations of misconduct and impropriety made by the applicants against the respondents in the material filed in these proceedings were narrowed down for the purposes of this application to a smaller collection of "blatant" examples of offending conduct on the part of Mr Guy and, inferentially, in some instances, on the part of Charge Hub, too. In particular, the applicants focused their attention on certain occasions on which Mr Guy had corresponded for business purposes with clients and prospective clients of SEVS and SGI around the time of, and after, his departure from those companies. It is said that he necessarily must have done so by having resort to the applicants' confidential information because certain aspects of the communications, including the email addresses of particular clients, were not publicly available. It followed, in the applicants' submission, that Mr Guy was in breach of various duties that he owed at law insofar as the confidential information had been used to advance his own business interests (in particular, through Charge Hub) outside the context of, and in fact in competition with, the SG Group.
40 The first example referred to in the applicants' written submissions concerned Mr Guy, through Charge Hub, engaging with a prospective client of SEVS, Boorowa Ex-Services & Citizens Club Ltd (Boorowa). It has been alleged that, in early November 2022, before Mr Guy resigned as a director of SEVS but after his employment with the company had ceased, he issued a quotation on behalf of the company to Boorowa. In late January 2023, after he had resigned as a director, he caused his new entity, Charge Hub, to issue an invoice to Boorowa which attached the quotation that had been sent from SEVS to Boorowa in November 2022.
41 On its face, this alleged series of events raises a serious issue as to whether or not Mr Guy sought to use information that he had obtained as a director of SEVS to the advantage of Charge Hub and himself - specifically, by redirecting business from his former company to his new one. However, in his affidavit evidence, he has sought to provide some justification for what he did. He has deposed that he had been contacted by Boorowa while at SEVS and asked for a quotation for four items. He had provided that quotation on behalf of SEVS but later, after he had left the company, he had been contacted by a person who he understood to be a consultant to Boorowa. That person informed him that she had been sending emails to his SEVS email address, which were not being answered. In response, he allegedly explained that he was no longer with SEVS and provided Mr Cook's mobile number. Some time later, she called back to say (as Mr Guy summarises it) that she found Mr Cook to be "incredibly uncooperative" and that she was "concerned about how to progress forward". He then sent her a Charge Hub quotation and Boorowa paid for the items.
42 The second example concerned another prospective client of the applicants, Yarra Energy Foundation (Yarra).
43 On 14 November 2022, when Mr Guy was still a director of the applicants, a representative of Yarra contacted him at his SEVS email address. There is evidence that, after resigning as a director, he responded to that email (which invited SEVS to make a proposal for a project) from a different email address, affiliated with Charge Hub. However, this incident is somewhat obscure because it is not clear that Mr Guy or Charge Hub subsequently dealt with Yarra. Again, Mr Guy also has an explanation in his affidavit evidence for this series of events. He says that Yarra was a not-for-profit organisation with which he had a casual acquaintance and that, even though SEVS had some preliminary dealings with it before he left, his subsequent involvement with the organisation was purely gratuitous because it was a not-for-profit that he merely wanted to support as a "consultant". Again, all that can be pointed to in reality, so he says, is that he had some contact with a party with whom he had a personal relationship. In his view, there is no evidence of him seeking to deprive SEVS of a potential business opportunity.
44 A matter of great concern in the context of this application, as mentioned earlier in these reasons, is that shortly before Mr Guy resigned as a director of the applicant companies he downloaded a database maintained by SEVS. The applicants allege that the data included all quotations and proposals issued to their customers and all of their customer contacts and details. There is some difficulty in knowing exactly what was downloaded, although the applicants' description of the material does not seem to be disputed. Again, Mr Guy says that he performed the download in the ordinary course of business. At this stage, it is impossible to gauge the veracity of that claim. It is a matter that will no doubt have to be interrogated further at trial. Suspicions may be somewhat heightened for now because he resigned as a director of SEVS only two days after the download.
45 Another alleged example of misconduct raised by the applicants in their written submissions is that Mr Guy, after his resignation, corresponded by email with a person at the New South Wales Office of Energy and Climate Change. This person appears to have been involved in issuing grants, and the applicants assert that her email address is not publicly available - the inference being that Mr Guy obtained it from their confidential information. Mr Guy denies this. He says that the person in question contacted him via his mobile telephone and provided her email address to him in the course of that communication.
46 A further example involved Mr Guy contacting the Facilities Manager of NRG Services, a service provider for SEVS. It is said that this person's email address also is not publicly available, such that Mr Guy must have accessed it improperly from the applicants' confidential information. Mr Guy denies this. He says, in effect, that he has a close personal and business relationship with the original owner of NRG Services, and that it was that person who put him in touch with the Facilities Manager for a job associated only with Charge Hub. He alleges that, by this time, there had been a falling out between the owner of NRG Services and Mr Cook, such that SEVS had already lost its relationship with this service provider. The substance of his position is that his contact with NRG Services did not involve his taking any information from the applicants.
47 The next example appearing in the applicants' written submissions concerned a Mr Jesse Priddle, who is Head of Engineering, or an Associate Director, at Jones Lang LaSalle (JLL). It is alleged that Mr Guy utilised information that he had taken from the applicants in his dealings with Mr Priddle, and also represented to JLL that the applicants were unable to carry out a particular project. In response to this, Mr Guy says that he had a personal relationship with Mr Priddle and that they used to walk their dogs together. He notes that, whilst there was an arrangement between JLL and SEVS regarding an upcoming project, that fell over as a result of SEVS' lack of technical expertise with the result that he was then approached to pursue the project.
48 The final relevant example related to Mr Guy's contact with a company referred to as Energywise, again using email addresses that were not publicly available. Mr Guy sought to explain this contact in a similar way, stating that he was approached by representatives of Energywise with a request that he supply the company with items for a project in place of SEVS because, as he says, the company had difficulties working with SEVS after he left.
49 All of the abovementioned examples give rise to questions of fact, which cannot be determined on this application. On the one hand, they seem on their face to give rise to a concern that Mr Guy has used contacts and other confidential information, which he obtained in his role as a director or employee, after his departure from the applicant companies, and has done so for his own benefit (or for the benefit of Charge Hub). On the other hand, Mr Guy seems to have been able to provide explanations for the events in question that, if accepted, would substantially lessen or negate their apparent seriousness.
50 Even putting these matters to one side, however, the critical difficulty for the respondents in the context of the present application lies in the applicants' allegation that, after Mr Guy had resigned as a director of SEVS and SGI, he accessed his SEVS email account and forwarded to his personal email address a large number of emails containing information such as customer details, quotations, specifications and requirements for potential installations, and meeting invitations involving current and potential customers. It is alleged that, after doing so, he deleted all of the emails in his inbox but did not delete the emails in the "sent" folder, which were subsequently discovered.
51 There can be little doubt that the allegation that Mr Guy forwarded a number of SEVS emails to his personal email address has been alive in this matter for some time. In Mr Cook's first affidavit in these proceedings, which was filed on 15 June 2023, he deposed at [174] that:
On 7 December 2022 at 10:57am, Guy via his Charge Hub email address invited himself, through his SEVS email address to an EVBox and Empower Training. Annexure DJC-003 page 789 is a copy of that invitation.
52 Although this description is not entirely accurate, the invitation annexed to the affidavit does show that Mr Guy, on 7 December 2022, sent from his Charge Hub email address to what appears to be his SEVS email address a notification that he had "Accepted" an invitation to a meeting or event described as "EVBox and Kempower Training". The implication is that he must have forwarded that invitation from his SEVS email address to his Charge Hub email address at some earlier time.
53 More squarely, Mr Cook deposed in his second affidavit, which was filed on 29 August 2023, at [85] that:
85. From my review of the email domains of smartevsolutions.com.au, smart-charge.com.au and ev-hub.com.au (which control was taken back from Guy on or about 9 December 2022), I am able to say and verily believe that:
(a) There was no record of emails in the Inbox, however, emails remained in the Sent folder;
(b) In the Sent folder of [Mr Guy's SEVS email address] there were emails sent from [Mr Guy's SEVS email address] to [Mr Guy's personal email address] which I know as a personal email address for Guy. These emails were sent … between 29 November 2022 and 7 December 2022. For the sake of brevity I have not annexed copies of each such forwarded email;
(c) The content of these emails included confidential information of SEVS being contact details for customers, quotations provided to customers, specifications and requirements for potential installations, meeting invitations to meet with potential and current customers;
(d) I verily believe and understand that Guy deleted the contents of all other folders in his Inbox.
54 Mr Guy did not respond substantially in his own affidavit evidence to these allegations. In his first affidavit, which was filed on 25 August 2023, he seemed to address the allegation at [174] of Mr Cook's first affidavit, albeit without explicitly identifying the point to which he was responding, as follows at [102] (the emphasis appearing in the original):
I also deny that I used company resources, specifically EVBox and Empower Training, as I have no idea about the attachment to Dale's [that is, Mr Cook's] Affidavit. I do not know Empower. I don't often attend middle of the night European training sessions and specifically was not interested and did not volunteer for this one.
55 In the same affidavit, he deposed at [126] that he "specifically den[ied]" that he used any information gained from when he worked at SEVS. He continued:
… of course throughout my working in the industry [I] have built up quite a lot of contacts under suppliers and possible clients. I have therefore no need to access any of the information of SEVS which I in any event do not have access to.
56 In his second affidavit, which was filed on 3 October 2023, he deposed at [26] as follows:
I confirm that I do not hold any of the Applicants' confidential information or copies of historical emails, nor have any access to it other than the information that I hold as my rights as a shareholder.
57 He then deposed, in the course of addressing the issue about his contact with Yarra, at [59]:
I did send the email of 6 December 2022 to Yarra Foundation which included an old SEVS email, as I had previously emailed myself a copy of that email. I only did this for the Yarra Foundation (and not for any of SEVS clients), as I took a personal interest in their project.
58 There is no need to analyse exactly what he meant by the second sentence of this paragraph. Mr de Waard for the applicants submitted that it amounted to an assertion that Mr Guy had only forwarded himself a copy of an old SEVS email in relation to his dealings with Yarra, and had not otherwise forwarded emails to himself in relation to any of SEVS' clients. That reading is certainly open. If it is correct, then the truth of what is said in this paragraph of the affidavit is especially difficult to maintain in light of what was revealed at the commencement of the hearing of this application, as discussed below.
59 On 5 October 2023, an affidavit was filed in response to Mr Guy's 3 October 2023 affidavit by Mr Kyle Costigan, a lawyer acting for the applicants. Annexed to it were copies of the emails that Mr Guy forwarded from his SEVS emails address to his personal email address.
60 At the commencement of the hearing of the application the next day, on 6 October 2023, Mr Jordaan for the respondents tendered an email that had been sent to the solicitors for the applicants earlier that morning. The substance of the email states as follows (the emphasis appearing in the original):
We note that your client has now for the first time produced evidence that our client emailed client details to himself. Our client has counted them to be 46.
Our client would be happy to resolve today's proceedings on the basis that he will undertake to the court not to contact these clients set out in the attached list pending the resolution of these proceedings.
We will also be advising the Court about this offer at the commencement of today's proceedings …
61 With respect, in an application of this nature, the point made at the outset of this passage is rather disingenuous. As explained above, it was quite clearly alleged at multiple points earlier in the proceedings that Mr Guy had forwarded emails from his SEVS email address to his personal email address. He must have known that he had done so. He may even have kept records demonstrating as much. The fact that an acknowledgement that the emails were forwarded came only on the morning of the hearing, by email, after the applicants had put on explicit documentary evidence, arouses a great deal of suspicion. It should be recognised, however, that this is an interlocutory application and it is conceivable that the impression properly to be gathered from these events will change as the proceedings progress.
62 Nevertheless, the email tendered at the outset of the hearing does show that, after his departure from the applicant companies, Mr Guy was prepared to utilise his access to SEVS' email server to send to himself what is obviously confidential information. He seems to claim in his affidavit evidence that he did not need this information, but one might then ask why he took the steps that he did to obtain it. It is very difficult to believe that he would consider those steps to be appropriate, and he has not yet attempted to explain his conduct. No doubt that matter will be investigated further at trial. For the present purposes, it gives rise, at the very least, to a suspicion that confidential information was taken by Mr Guy for use in connection with his competing business.
63 There was not any great dispute between the parties as to whether the information in question was confidential in a legal sense. Some of the considerations relevant to the determination as to what is "confidential" were identified in the applicants' written submissions as including:
(a) the extent to which the information is known outside the business;
(b) the extent of the measures taken by the employer to guard the secrecy of the information;
(c) whether the circulation of the information in question is limited only to certain individuals within the employer's business;
(d) the value of the information to competitors; and
(e) the ease with which the information could properly be acquired or duplicated by others.
See Wright v Gasweld Pty Ltd (1991) 22 NSWLR 317, 334; Del Casale v Artedomus (Aust) Pty Ltd (2007) 73 IPR 326, 335 - 336 [40], quoted with apparent approval in Luvalot Clothing Pty Ltd v Dong [2022] FCA 1411 [199] and Stefanovski v Digital Central Australia (Assets) Pty Ltd (2018) 368 ALR 607, 634 - 635 [101].
64 Whilst it is, of course, necessary to determine whether or not information is confidential on the facts and circumstances of each specific case, it is true that certain information has regularly been treated by the Courts as confidential. That includes things like customer lists, business proposals, marketing strategies, manufacturer and supplier details, details of ongoing negotiations, product performance information, pricing information, and costing information: see NP Generations Pty Ltd v Feneley (2001) 80 SASR 151, 157 [19] - [20]; Krueger Transport Equipment Pty Ltd v Glen Cameron Storage & Distribution Pty Ltd (2008) 78 IPR 262, 284 [92]; Thomas Marshall (Exports) Ltd v Guinle [1979] Ch 227, 248 - 249; Digital Products Group Pty Ltd v Opferkuch [2008] NSWSC 575 [12]. In this case, the information that Mr Guy forwarded to himself included customer details, quotations and specifications. He obtained that information in the context of his resigning from the applicant companies and establishing a new business within the same industry.
65 It is not difficult to reach the conclusion that the information contained in the emails was confidential. It was not available to the public, but instead to only a small number of people - including Mr Guy, as a director and employee of SEVS and SGI. It was also commercially sensitive, and of obvious value to any competitor.
66 There is no question that neither SEVS nor SGI consented to Mr Guy's taking of the information. It is also relevant to observe that there is no evidence that Mr Guy indicated that he intended to take the information. The impression most readily to be gathered is that he took the information surreptitiously. The evidence before the Court at present indicates that the confidential nature of the information was made clear to Mr Guy over time and on numerous occasions. It almost goes with saying that, in the ordinary course, commercial people would understand the importance of such information and its corresponding confidentiality.