austlii:nsw/NSWPIC/2025/234
General information, not legal advice.
NSWPIC
2025-05-29
Original judgment source is linked above.
31 August 2009. 2. The injury was sustained by the applicant in the course of her employment with the respondent within the meaning of s 4(a) of the Workers Compensation Act 1987. 3. The applicant's employment was a substantial contributing factor to her injury within the meaning of s 9A of the Workers Compensation Act 1987. 4. I remit this matter to the President for referral to a Medical Assessor pursuant to of the for assessment as follows:
(a) Application to Resolve a Dispute and attached documents;
(b) respondent's Reply and attached documents;
(c) applicant's Application to Admit Additional Documents dated 28 April 2025 and attached documents, and
(d) a copy of this Certificate of Determination and short reasons.
A brief statement is attached setting out the Commission's reasons for the determination.
19 February 2024 and which certified that the applicant suffered from a whole person impairment as a result of her alleged left hip injury of 6% whole person impairment. 8. A notice under s 78 of the Workplace Injury Management and Workers Compensation Act 1998 (the 1998 Act) dated 14 January 2025[2] was issued by QBE in response to the applicant's claim disputing the applicant's claim that she had suffered an injury to her left hip in the incident on 31 August 2009. 9. The matter came before me at a preliminary conference on 20 March 2025 when attempts to conciliate the matter were unsuccessful with the matter then being listed for hearing on
8 May 2025. 10. At the preliminary conference the respondent's solicitor advised that there would not be any application for cross examination of witnesses at the conciliation/arbitration hearing. 11. At the preliminary conference leave was granted to the applicant to issue directions for production of medical records directed to various health providers that had treated the applicant with any application for the admission of any additional documents arising from responses to those directions for production to be dealt with at the conciliation/arbitration hearing. 12. At the conciliation/arbitration hearing Mr Dewashish Adhikary of counsel instructed by Ilyas Omari solicitor of Gerard Malouf and Partners appeared on behalf of the applicant and
Ms Kavita Balendra of counsel instructed by Kate Farrer solicitor of Turks Legal appeared on behalf of the respondent. 13. At the conciliation/arbitration hearing the matter was not capable of resolution in the conciliation phase.
(a) whether the applicant suffered any injury to her left hip in the incident on
31 August 2009 (which incident is accepted by the respondent has having arisen in the course of the applicant's employment) within the meaning of s 4 of the 1987 Act, and
(b) in the event that the applicant is found to have suffered an injury to her left hip on 31 August 2009. What, if any, whole person impairment does the applicant suffer from as a result of such injury.
PROCEDURE BEFORE THE PERSONAL INJURY COMMISSION
(a) Application to Resolve a Dispute and attached documents (Application);
(b) respondent's Reply and attached documents (Reply), and
(c) applicant's Application to Admit Additional Documents and attached documents (AAAD 1).
"The twisting motion of the stretcher caused the applicant's back to twist sideways. The applicant felt immediate pain in the middle of her back and a burning sensation in her muscles."[3]
"I suffered an injury on 31.8.09 during the course of my employment as a Paramedic for NSW Ambulance.
On the day of the injury, I was taking a patient down a driveway on a stretcher and the driveway was uneven.
As I was attempting to get the patient down to the ambulance vehicle, the left hand wheels of the stretcher went into a ditch in the ground resulting in the stretcher starting to tip over.
I attempted to pull the stretcher back. The stretcher plus patient was weighing about 160kgs at the time. I attempted to pull the stretcher back so that the patient doesn't fall to the ground.
My colleague was there at the time, and they did not help me, so I was left to bear the weight of the stretcher and the patient on my own. As a result of the incident, I felt immediate pain in my chest, lower back and left hip. The injury was reported on the Ambulance Service Intranet during that shift."[4]
31 August 2009 she felt immediate pain in her chest, lower back and left hip. 2. The applicant's second statement is dated 4 February 2025 and is obviously made around nine months after the first statement. 3. In her second statement the applicant set out the following narrative of the events causing the applicant's injury on 31 August 2009 (again omitting the numeration of the original):
"On that date my partner and I had been called to the home of an elderly patient who was having breathing difficulties. The driveway to the patient's home was fairly steep.
We treated the patient and then placed him on a stretcher with an oxygen mask. It is usual procedure, with patients who are having breathing difficulties, that the head of the stretcher is put in the upright position so the patient can sit up while being transported rather than lying flat on their backs.
My partner and I were at either end of the stretcher, whilst we wheeled the patient down the driveway.
We were taking the patient down a concrete driveway on the stretcher and the driveway was uneven. The patient was in the area Ryde, and we were taking the patient to Auburn Hospital. The driveway was very uneven and made of concrete and dirt.
The driveway had two strips of concrete the width of car tyres with dirt in the middle, only the right-hand wheels of the stretcher were on the concrete whilst the left-hand side wheels were on uneven ground.
The middle of the driveway did not have any concrete.
The driveway was not a full concrete slab, it was two separate strips of concrete, each about 30-40 centimetres wide, and these strips were about 1.5 metres apart, i.e. the distance of a normal car's tyres from each other.
The actual stretcher itself was wider than either of the concrete strips, so we could not get all four wheels on the stretcher onto the concrete strips. We had to place the right-hand wheels of the stretcher on the concrete and the left-hand wheels then ran along on the rough ground between the two steps of concrete driveway. There were bushes and hedges along the outside of the driveway so we couldn't go down the outside of the driveway either. The height difference made the stretcher unstable.
I was walking at the rear of the stretcher and my partner was guiding the front, as that was where the bulk of the patient's weight was focused. I would estimate the stretcher weighed about 65kgs and the patient weighed about 90kgs.
The patient was sitting at the front end of the gurney, facing towards me, so I could not see what my partner was doing because the patient was sitting up blocking my view. When we reached the bottom of the driveway, I didn't realise my partner had turned around to open the rear doors of the ambulance.
The stretcher tipped sideways suddenly, and I was left to take the full weight of the patient and the stretcher, whilst I tried to right the stretcher. The patient's wife and daughter were walking behind us, and they were panicking because they thought the patient would be tipped onto the ground. The twisting motion of the stretcher caused me to twist my back suddenly sideways.
I felt immediate pain in the middle of my back and a burning sensation in my muscles. I was also having pain on breathing. I continued to manhandle the stretcher until I could get it upright again with my partner assisting me.
We continued transporting the patient to hospital, and I remained at work for the balance of my shift. (I didn't want to leave my partner short staffed.) I did however report the accident to my supervisor as soon as we got back to the ambulance station.
I didn't return to work the following day and in fact I didn't actually return to work again until about January 2010 because I had so much pain in my lower back and left hip."[5]
Ms Balendra in her submissions appears to have accepted that the applicant developed pain in her left hip following the incident on 31 August 2009 although disputing that the pain was the consequence of a left hip injury.
Dr Murray Hyde Page in his report dated 19 February 2024. 2. In his report Dr Hyde Page relevantly recorded the history of the event of injury in the following terms:
"The patient weighed about 90 kilograms and the stretcher weighs 60 kilograms. It was being pushed along a driveway but only the wheels on the right side where [sic] on the concrete, while the wheels on the left side were on the grass, between the concrete strips. Barbara Shields was pushing the stretcher while her colleague was in front. At the time of injury, the colleague had let go of the stretcher to open the ambulance door. It was at this moment, the stretcher started tilting and falling to the left. Barbara Shields had to use all her physical strength to stop the stretcher falling and the patient being injured. In doing this, she suffered a strain to her thoracolumbar spine and left hip."[6]
"suffered an acute injury to her back and left hip, working as a paramedic on 31 August 2009. This occurred when a stretcher carrying a patient weighing 90 kilograms, sitting up in the stretcher, started tilting and falling to her left. She struggled to hold the stretcher, so the patient would not be injured and in doing so, suffered the strain to her back and left hip. The soft tissue injuries were severe enough that she had to go off work and have a course of physiotherapy."[7]
"She suffered an acute injury to the left hip with the work injury on 31 August 2009 and this has lead to her now developing severe osteoarthritis of the left hip joint."[8]
11 September 2009, 14 September 2009, 21 September 2009, 23 September 2009,
2 October 2009, and 7 October 2009 where no complaint of hip pain was recorded.[10] 8. On 21 October 2009 Dr Conway recorded that the applicant was suffering pain in the left hip as well as the left sacroiliac joint.[11] 9. Significantly Dr Conway in her notes of a consultation on 11 September 2009 referred to the applicant as being treated by a physiotherapist. 10. In a report to Dr Conway and the GIO dated 3 November 2009 Mr Dennis Parlevliet physiotherapist records having first seen the applicant on 7 September 2009 (which attendance would be consistent with the note of Dr Conway referred to at point 60 above). 11. Mr Parlevliet recorded that on her initial presentation the applicant was, inter alia, suffering from "Pain in the left groin dure to irritable hip joint capsule".[12] The applicant was also noted as having tight hip flexors. 12. A report from Ms Emily Poole physiotherapist (who appears to work at the same practice as Mr Parlevliet) dated 20 October 2009 to treatment being directed at and intended to "reduce her SIJ/hip pain".[13] 13. On 18 January 2010 Dr Conway noted that the applicant was reporting "achy hip pain"[14] and recorded the applicant as having worked Wednesday day shift, Thursday night shift, Saturday night, Sunday night and day shift yesterday.[15] 14. I have some difficulty with the accuracy of that record in that 18 January 2010 was a Monday which means that the record of having worked Sunday night and a day shift yesterday must be incorrect. 15. While somewhat speculative I think that more logically Dr Conway forgot to record the work done on the Friday with the applicant then having last worked on Sunday 17 January 2010 on a day shift. 16. There is no record in the notes of the attendance on Dr Conway by the applicant on
18 January 2010 of the applicant reporting a further work injury. 17. However the applicant subsequently went off work on 26 January 2010 with an attendance on Dr Conway on 27 January 2010 with a report of significant back pain.[16] 18. Dr Conway's notes record a number of subsequent attendances for treatment of ongoing problems between 27 January 2010 and 19 April 2010. 19. In a note dated 19 April 2010 Dr Conway refers to having received a telephone call from "Tania frm GIO" and states "that Barbara is claiming hip injury as a separate claim and will require a separate certificate for hip injury. She apparently reported a specific incident that occurred on 18/01/2010. Will discuss with Barbara when she come [sic] in for appt."[17] 20. It appears that the applicant consulted with Dr Conway the following day with Dr Conway recording the following history:
"On 18/01/2010 doing a lift with stretcher at half height did a squat and when standing experienced pain in left groin til the morning.
But has reported as separate claim GIO have advised needs separate certificate despite notes being made on other certs
Still has this groin pain but not enough to prevent working
Dr Conway on 20 April 2010 only makes sense if either the applicant went to work a night shift after seeing Dr Conway during the day on 18 January 2010 and suffered pain while lifting a patient during that shift (which would be consistent with the history of having "pain til the morning" as recorded in the notes of Dr Conway's consultation on 20 April 2010) or alternatively the incident occurred during a shift between 18 January 2010 and
26 January 2010 when the applicant went off work. 2. Dr Conway recorded a further incident involving the left hip at the time of a consultation on 24 May 2010 when the applicant (who appears to have been on light duties at the time) had reported:
"second PTO shift left hip played up. Slept overnight, awoke without pain.
1 lift with carry chair up stairs, 80kg"[19]
31 August 2009. 5. The respondent relies upon the qualified medical report of Dr Richard Powell dated
8 January 2025. 6. In his report Dr Powell noted that:
"[22]Mrs Shields was a compliant, cooperative patient throughout today's history and examination. There was no suggestion of overreaction or exaggeration. She was in mild discomfort at times during the assessment. She stands 167cm tall and weighs 78kg."
"It is difficult to comment definitively on events that occurred 15 years ago. However I have reviewed all the available documentation and there is a consensus amongst doctors who provided that the initial incident in August 2009 resulted in a musculoligamentous injury of the thoracolumbar spine. She subsequently complained of left buttock and left groin pain, which appeared to become problematic after the second incident in January 2010; however I note the clinical findings of Dr Scott Harbison and Dr Andrew Cree in which they identified no irritability or localising signs in relation to the hip. Although her left hip symptoms persisted, an MRI arthrogram of the left hip performed by Dr Bruce White several years later in 2012 was unremarkable. This represents a highly sensitive and specific test and on balance, I believe that if Mrs Shields had sustained a significant injury to her left hip in the course of her employment in 2009/2010, then it would have been clinically apparent to the specialists who examined her at that time and in the results of the investigations performed. Although there is no doubt that she has subsequently developed left hip osteoarthritis, I do not believe there is sufficient evidence to conclude that this condition is the result of any injury sustained in the course of her employment with the New South Wales Ambulance Service."[23]
Ms Balendra in her submissions. 2. I also note that Dr Powell found the applicant to be compliant and cooperative without overreaction or exaggeration. 3. The records of the physiotherapists confirm that the applicant was making complaints of problems and pain in the left hip area in September 2009 and thereafter and prior to January 2010. 4. Dr Conway's notes confirm the applicant complaining of left hip pain on 21 October 2009. 5. On the balance of probabilities I believe that Dr Conway's notes also confirm the applicant as complaining of "achy left hip" immediately prior to the further injury in January 2010. 6. In my view the applicant's claim of having suffered an injury to her left hip is corroborated by the notes of Dr Conway and the reports of the physiotherapists referred to above. 7. I accept the applicant's evidence that she felt pain in her left hip at the time of the incident on 31 August 2009 given that her statement evidence is corroborated to a significant degree by the contemporaneous medical records and reports that I have referred to in these reasons. 8. Dr Hyde Page has diagnosed the applicant as having suffered a soft tissue strain of the structures of the left hip. 9. Dr Powell has not disputed that diagnosis rather he has asserted that any injury sustained in the course of the applicant's employment in 2009/10 was not significant enough to be the cause of the applicant's left hip osteoarthritis which is now present. 10. I accept the diagnosis of Dr Hyde Park that the applicant suffered a soft tissue strain to the left hip in the incident on 31 August 2009. 11. On the balance of probabilities I find that the applicant suffered an injury to her left hip in the nature of a soft tissue strain in the course of her employment within the meaning of s 4(a) of the 1987 Act. 12. I find on the balance of probabilities that employment was a substantial contributing fact to the applicant's injury to her left hip within the meaning of s 9A of the 1987 Act. 13. I make no finding as to whether the osteoarthritis that the applicant now suffers from in the left hip results from or was caused by that soft tissue injury as that will be a matter for the Medical Assessor in assessing the extent of any whole person impairment resulting from the injury I have found that the applicant suffered. 14. Similarly the contribution of any subsequent events of injury in January and May 2010 to any whole person impairment will be a matter for the Medical Assessor.
Shields
State of New South Wales