Seven's private interests and its portfolio of 7-formative marks
137 Seven submitted that the removal of Seven's 7NOW Mark would "seriously prejudice Seven's private interests". It was submitted that the 7NOW Mark is part of Seven's "significant portfolio of 7-formative marks, in which it enjoys a very substantial and exclusive reputation", noting that it had consistently used 7-formative marks for many years.
138 In particular, Seven submitted that it had used its 7-formative marks in respect of the Defended Goods and Services, as follows (footnotes omitted):
(i) Categories 1 and 2 of the Defended Goods and Services
93. The flagship of Seven's operation is broadcasting. Seven operates numerous digital television channels in Australia: 7HD, 7TWO, 7MATE, 7FLIX and 7BRAVO. Between 2018 and 2019, it also operated a digital channel called 7FOOD NETWORK. Seven also has regional affiliates that broadcast content generated by the Seven Group in regional markets. Examples are networks called PRIME7, GWN7, and Seven Regional, which operate in various regional parts of Australia.
94. Seven's broadcasting under its various 7-formative marks reaches a very significant proportion of Australians. Since 2006, it has consistently been the highest rated television network in Australia (as determined by OzTAM and RegionalTAM) for every year except 2019 and 2020. Its average reach during the non-use period was in the many millions.
95. Over the years, Seven Group has produced and broadcast some of Australia's best known programs and television shows, including 7NEWS, SUNRISE and WEEKEND SUNRISE, Better Homes and Gardens, Home and Away, and My Kitchen Rules. Seven has also broadcast many major sporting events, such as the AFL, International Test Cricket, the Olympics, and the Commonwealth Games. That broadcasting is done under the 7SPORT mark, among other 7-formative marks.
96. Since 2017, Seven has operated the 7PLUS Website, its BVOD platform, as well as the 7PLUS App. The 7PLUS App provides the same BVOD service and offers the same content as the 7PLUS Website. Seven has made the 7PLUS App available as a mobile App, Connected TV App, and web-based App, including for a number of different operating systems. The 7PLUS Website and the 7PLUS App bear the "7" mark prominently, in combination with "PLUS" or the "+" symbol. 7PLUS was the most popular commercial BVOD platform in Australia in 2020 and 2021, with 14.84 billion minutes streamed between 1 January and 27 November 2021. As set out above, there are currently 12.5 million unique registered users of 7PLUS.
97. In addition to the 7PLUS App, Seven is currently developing new Apps for release, and Seven has also developed a number of Apps which are no longer available to consumers including the 7Sport App, the 7CommGames App, the Plus7 App (a predecessor of the 7PLUS App), the 7Swimming App, the 7Golf App, the 7HorseRacing App and the 7Live App.
98. Of course, the ultimate commercial purpose of Seven's broadcasting activities is advertising. It provides advertising services, and sells advertising space on its television channels. Seven Group has always had a dedicated team selling advertising to potential clients. In order to generate advertising revenue, Seven broadcasts its content to viewers for free, and promotes that content, which attracts audiences to whom advertisers can promote their goods and services.
99. Seven's advertising services are sophisticated. It has a business unit called 7RED, which assists clients in developing and rolling out advertising campaigns, including creating advertising content and developing a program for screening that content across Seven's channels and Seven West Media's publications. Another business unit, 7REDiQ, gathers and analyses data to help advertising clients target their advertising and understand the impact of their advertising.
100. These advertising activities of Seven constitute "the promotion and sale of goods and services for others including through the distribution of on-line promotional material and promotional contests", which is Category 2 of the Defended Goods and Services. The 7PLUS App, and the other Apps that Seven has either developed or is developing, are "computer software", being Category 1.
(ii) Categories 3 and 4 of the Defended Goods and Services
101. For more than ten years, Seven has broadcast a television program called "Home Shopping". It usually consists of three or four 30-minute "infomercial" programs that are broadcast on some of Seven's channels between about 2am and 4am each day. Home Shopping promotes various goods. Viewers can buy those goods by visiting a website that is displayed on the screen, or by calling a number that is displayed on the screen. Examples of Home Shopping programs that were broadcast during the non-use period are in evidence.
102. From around August 2019 to around August 2021, Seven broadcast an informercial home shopping channel called OpenShop. The channel operated similarly to Home Shopping.
103. Similarly, as discussed above, for over 15 years, Seven has had product promotion segments, known as advertorials, on its program The Morning Show, which airs every day. There are usually about nine advertorials per day on that program. During those segments, website and telephone details appear on the screen, and viewers can call or visit a website in order to buy the product.
104. Seven has recently introduced "7Shop", which is an integrated shopping experience that invites users of the 7PLUS Website to purchase the products they see on screen. This means commercial content can be embedded within programs, rather than limited to advertisement breaks. This is an example of use in relation to Categories 2, 3 and 4 of the Defended Goods and Services.
105. Between around 2006 and 2010, Seven operated an online store at the domain name sevenstore.com.au (Seven Online Store), using the mark 7STORE. Further, between 2005 and 2011, Seven operated a retail outlet called "7STORE", in Martin Place. Mr Coatsworth has exhibited records of the sales for the 7STORE for the years 2006 to 2011. The figures are substantial. The 7STORE hosted some high-profile international visitors, which resulted in significant media exposure of the 7STORE brand - and by extension the 7 brand - in relation to retail services.
106. Both 7STORE and the Seven Online Store sold a range of merchandise bearing Seven's 7-formative marks, as well as merchandise connected with television shows broadcast on the Seven Network.
107. For Christmas 2017, Seven operated an online gifting platform called MY 7 CHRISTMAS. The platform offered more than 3,000 products.
108. As discussed above in the context of the 7NOW Website, from 2017 until early 2020, Seven operated an e-commerce platform under the name 7TRAVEL, which offered consumers access to a range of travel products supplied by companies with whom Seven entered into marketing partnerships. The platform was operated from a website at 7travel.com.au. As well as being promoted on the 7NOW Website, it was promoted on television and through social media accounts.
109. From time to time, Seven has also run various competitions offering viewers the chance to win third party products or services if they watch certain programs.
(iii) Other goods and services
110. Seven has also used its 7-formative marks in relation to many goods and services beyond the Defended Goods and Services. Those uses contribute to Seven's strong reputation in its family of 7-formative marks.
111. For example, Seven or Seven Group operate a number of websites directed at Australians. An example is Yahoo7, which operated the website at au.yahoo.com (the Yahoo7 Website). The Yahoo7 Website provided email, online news and lifestyle content, as well as weather, travel, and retail comparison services. Seven Group was involved in Yahoo7 between 2010 and 2019. In January 2010, Yahoo7 launched PLUS7, which was an online catch-up portal for viewers to stream select TV shows and Seven News updates for a limited period of time after airing. The service operated from www.plus7.com.au, until 2017. Both Yahoo7 and PLUS7 prominently included the "7" element in their marks.
112. Since 2012, Seven has owned the domain name www.7news.com.au. From 2012 to early 2019, 7NEWS.com.au redirected to Yahoo7.com.au. In April 2019, Seven launched a dedicated digital news platform, which since that time has operated at www.7news.com.au (the 7NEWS Website). The 7NEWS Website publishes news items from around Australia and the world. It is viewed many hundreds of millions of times each year. The 7NEWS Website bears the "7" mark prominently, in combination with "NEWS".
113. Seven also maintains a presence on social media, through Facebook, Instagram, Twitter, YouTube, and Tik Tok. Its core social media presence is through its Facebook, Instagram and Twitter accounts, which have the user handle "@Channel 7". Seven also operates social media accounts on Facebook, Instagram, Tik Tok, Twitter, and YouTube for 7NEWS Australia. These accounts provide breaking news updates, news videos, and links to articles on the 7NEWS Website. Various licensees in certain states also operate social media accounts incorporating the "7" mark. Seven also operates Facebook accounts and, in many cases, Instagram and Twitter accounts, for 7AFL, 7Cricket, 7FLIX, 7FOOD NETWORK, 7HorseRacing, 7mate, 7Olympics, 7PLUS, 7Sport, 7Travel, 7TWO, and 7NewsSpotlight. Seven also maintains individual YouTube channels for some of its feature programs, including 7NEWS Spotlight, 7NEWS Vault, Sunrise, and The Morning Show.
114. Seven has entered into various collaborations in relation to consumer goods branded with 7-formative marks, such as "MKR 7" products sold at Coles.
115. Seven has also used its 7-formative marks in its own advertising of its television channels and programs, across a range of advertising media, including radio, television, billboards, print publications, online, on transport vehicles, at entertainment and sporting venues, and at airports and other public transport destinations. Its expenditure on advertising for the years 2005 to 2021 is included in evidence, and it is very substantial. The examples of this advertising that are included in the evidence show that Seven's 7-formative marks are included very prominently. That advertising further contributes to Seven's strong reputation in those marks.
139 7-Eleven submitted that Seven had not explained why there would be any prejudice to Seven as a result of the removal of each of the Defended Goods and Services from the 7NOW Mark registration. It submitted also that it would in any event be contrary to the public interest to afford a monopoly to one trader in respect of single-digit-formative marks for a broad range of goods and services.
140 In response, Seven submitted that its operations go well beyond broadcasting. Its core service, and the ultimate commercial purpose of its broadcasting activities, is advertising, being a service in class 35 (the same class as the three Defended Services). It referred to Seven's operations in the fields of each of the Defended Goods and Services, under 7-formative marks, including the use of 7PLUS and other 7-formative marks in relation to apps, and the provision of services falling within categories 2, 3 and 4 under a number of different 7-formative marks, such as 7travel, 7Shop, 7STORE, 7RED, 7REDIQ, 7Rewards and 7CONNECT. Seven submitted that this is not a case where a party's commercial activity does not encompass the contested goods and services. Rather, Seven is already offering those goods and services, on a significant scale and by reference to its 7-formative marks, which are at the heart of its branding. Seven also referred to a risk of confusion, a matter addressed below.
141 7-Eleven observed in oral submissions that there was no suggestion that 7-Eleven would "seek to enforce its retail services trademark to prevent use of 7Now as the banner" on the 7NOW website: T129.
142 In my view, the prejudice to Seven is overstated.
143 First, it is not clear that, if the 7NOW Mark were removed in relation to the Defended Goods and Services, Seven could not continue to use that mark in exactly the way it is now. There was no evidence of any different future planned use of the 7NOW Mark by Seven. The evidence is far from establishing that the 7NOW Mark has acquired a reputation.
144 Secondly, there is no substantial prejudice to Seven's other 7-formative marks or the use of them. I address confusion below, but ultimately I do not accept that there would be any substantial confusion. Accepting that Seven has acquired a reputation in Australia in certain 7-formative marks (as has 7-Eleven), that reputation is in broadcasting and entertainment and through those, advertising for third parties. It has not acquired a reputation in 7NOW.
145 I am not satisfied that any of the 7-formative marks have acquired a reputation in connection with the Defended Goods and Services. In reaching that conclusion, I have not overlooked the fact that Seven operated a single retail outlet in Martin Place in Sydney from 2005 to 2011, which was branded "7STORE".
146 As discussed further below, the use of 7NOW by another entity in connection with retailing services is unlikely to cause confusion or damage Seven's private interests.