austlii:nsw/NSWPICMP/2025/982
General information, not legal advice.
NSWPICMP
2025-12-12
Original judgment source is linked above.
Sayed v QBE Insurance (Australia) Limited [2025] NSWPICMP 982
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; medical assessment of whole person impairment (WPI) by Medical Assessor (MA); claimant injured in motor vehicle accident when his vehicle was rear-ended at a red light; claimant lodged application for Personal Injury Benefits; dispute arose as to the claimant's WPI as a result of the accident; MA determined the claimant's WPI at 0%; claimant sought a review of the assessment under section 7.26; Review Panel re-examined the claimant; Held - Review Panel revoked certificate of MA and substituted the determination of 25% WPI.
Issued under Division 7.5 of the Motor Accident Injuries Act 2017
15 April 2025, certified that injuries to his cervical spine as a result of the accident gave rise to 0% WPI 10. The Medical Assessor further certified that the injuries to the lumbar spine and legs which were referred to him, were not caused by the accident and an assessment of WPI was therefore not required.
"6.6 Causation is defined in the Glossary at page 316 of the AMA 4 Guides as follows:
'Causation means that a physical, chemical or biologic factor contributed to the occurrence of a medical condition. To decide that a factor alleged to have caused or contributed to the occurrence or worsening of a medical condition has, in fact, done so, it is necessary to verify both of the following:
This, therefore, involves a medical decision and a non-medical informed judgement."
"There is no simple common test of causation that is applicable to all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be a sole cause as long as it is a contributing cause, which is more than negligible. Considering the question 'Would this injury (or impairment) have occurred if not for the accident?' may be useful in some cases, although this is not a definitive test and may be inapplicable in circumstances where there are multiple contributing causes."
"The capacity of a medical assessor to determine a change in physical impairment will depend upon the reliability of clinical information on the pre-existing condition. To quote the AMA 4 Guides (page 10): 'For example, in apportioning a spine impairment, first the current spine impairment would be estimated, and then impairment from any pre-existing spine problem would be estimated. The estimate for the pre-existing impairment would be subtracted from that for the present impairment to account for the effects of the former. Using this approach to apportionment would require accurate information and data on both impairments.' Refer to clause 6.218 for the approach to a pre-existing psychiatric impairment."
28 September 2013. He has had no other medical or surgical problems. He is currently taking medication for a prostate condition and has no known allergies. He currently with his wife and three adult children. 6. The Medical Assessor took a history of the accident at [8] noting that on 15 July 2021, Mr Sayed was a front seat passenger in his friends car. The vehicle was stationary at a red light at a traffic intersection, being the first in a line of three cars waiting at the red light. A fourth car collided with the third car, which hit the second car, which then collided with the vehicle that Mr Sayed was in. 7. At [9], the Medical Assessor took a history of symptoms and treatment following the accident, recording that Mr Sayed subsequently noted the onset of pain at his neck and some 10 days later on 25 July 2021, he was reviewed by his Local Medical Officer, Dr Shakaib at Lakemba complaining of headache and neck pain. He was prescribed Panadol analgesic medication and referred for physiotherapy. He subsequently noted increasing numbness at the right forearm. He was referred for a specialist review with Dr Parkinson, Neurosurgeon at Darlinghurst who diagnosed cervical myelopathy and recommended operative intervention. Mr Sayed was admitted to St Vincent's Private Hospital on 4 April 2022 and underwent anterior cervical discectomy and disc replacement at the C3/4 and C4/5 levels as a private patient. In the post-operative period, he was referred for physiotherapy, hydrotherapy and remedial massage. The Medical Assessor did not note any relevant injuries or conditions sustained since the accident. 8. Medical Assessor Wallace listed Mr Sayed's current symptoms at [12], reporting that at the cervical spine, Mr Sayed notes a constant aching pain at the C4/5 spinous process radiating to the lateral aspect of his shoulders to the level of the hands bilaterally. The pain is worse at night, on rotation of his head or lifting heavy objects and is relieved by range of movement exercises. He complains of paraesthesia at his bilateral forearms and hands. He complains of weakness at his bilateral arms and stiffness at his cervical spine. At the lumbar spine, he notes a constant aching pain at the L5 spinous process radiating to the left buttock and the lateral aspects of the thighs to the level of the knees bilaterally. The pain is worse with prolonged standing and is relieved by range of movement exercises. He notes intermittent paraesthesia at the lateral aspects of his thighs to the level of his knees bilaterally. He complains of weakness at his bilateral lower limbs and stiffness at his lumbar spine. 9. As to current and proposed treatment at [13], the Medical Assessor noted that Mr Sayed was currently attending physiotherapy once a week, hydrotherapy once a week and remedial massage once a week as well as using medications of Panadol, Panadeine Forte and Mobic. 10. Medical Assessor Wallace then undertook a clinical examination at [14]-[20] of his report (noting that the numbering is inconsistent) which the Panel reproduces below: -
Examination of his cervical spine shows an 8cm anterior oblique scar at the upper neck which has healed to a fine white line and is minimally visible. There is a further 5cm transverse scar at the lower anterior neck which has healed to fine white line and is minimally visible. He had an active range of movement at the cervical spine of flexion 60°, extension 10°, left rotation 40°, right rotation 40°, left lateral tilt 10° and right lateral tilt 10°. There was some "cogwheeling" on range of movement testing. There was tenderness at the C7 spinous process. Neurological examination of his upper limbs shows equal and symmetrical reflexes. His power is intact. He complained of decreased light touch sensation globally at his hands. His arm circumference measured 36cm on the right compared to 37cm on the left.
Examination of his lumbar spine showed no swelling or deformity. He had an active range of movement of forward flexion to the knees, extension 10°, left lateral tilt 20° and right lateral tilt 20°. There is tenderness at the L4/5 spinous processes. He walked with a short stepped gait but did not limp. He had straight leg raising to 20° bilaterally. Neurological examination of his lower limbs shows equal and symmetrical reflexes. His power and light touch sensation are intact. His calf circumference measures 42cm bilaterally.
Mr Sayed exhibited no pain behaviour at the time of review on 1 April 2025."
MAA Guidelines to Assessment of Permanent Impairment
Chapter, Page, Paragraph, Figure & Table Numbers in AMA 4 Guides
% WPI Deductions pursuant to S323 for preexisting injury, condition & abnormality
Sub-Total/s % WPI (after any deductions in Column 5)
Total 0% WPI (Combined Tables Values of all sub-total/s)
pre-motor vehicle accident history. 2. Treatment and Care - He underwent a cervical spine fusion on 4 April 2022 which in my opinion was not appropriate. He attended physiotherapy which was appropriate. Dr Rimmer did not believe the C3/4 and C4/5 anterior cervical discectomy and disc arthroplasty was reasonable and necessary as a result of the accident and on the balance of probabilities was due to age related degenerative change. 3. Prognosis - Rated as good.
[6] "Before the accident, I had previously sustained an injury to my lumbar spine at the L4/L5 and L5/Sl levels due to a motor vehicle accident 1993. Consequently, I undertook an anterior discectomy and fusion at these two levels of my lumbar spine.
[8] In 2013, I had a further car accident, when I was rear ended by another vehicle. A few months later, I experienced numbness and weakness in my hands and pain in my neck. I was referred to Dr Richard Parkinson. I underwent an operation with Dr Parkinson on 28 September 2013, however, it was in was in the C5/6 and C6/7 levels. After this procedure, it took me roughly two years to completely recover and I was able to resume operating my business and working in my two shops, managing them and doing all duties required.
[9] On 15 July 2021, I was involved in a motor vehicle accident which resulted in traumatic physical and psychological injuries. These injuries have had a detrimental impact on my life.
[10] At roughly 1:35pm on the day of the accident, I was seated as a passenger in a vehicle that my friend was driving. We were on the way to pick up another friend and were stationary at a set of traffic lights around 52 Great North Road, Five Dock. I remember my friend suddenly began screaming, as he saw a vehicle approaching from behind, and I had turned my neck to face him.
[11] Suddenly, we were subject to a rear-end collision, which involved two other vehicles; a white Hyundai and a black Fiat. Our vehicle was the first car from the front, meaning we were the last vehicle hit in the accident. Due to the impact of the collision, I believe my neck twisted side to side as I was initially looking at my friend screaming. I remember my entire body was shaking after the collision and I felt something had happened to my neck.
[12] I believe the driver in the white Hyundai was only travelling at around 5 kilometres an hour as he approached the traffic lights, moving quite slowly as he was aware that he needed to stop. To my understanding, the driver had planned to place his foot on the brake, when he instead placed it back on the accelerator, causing him to collide with the stationary black Fiat quite quickly. This caused the black Fiat to shunt about a metre or so forwards into the rear of our vehicle. I believe the driver of the white Hyundai did not remove his foot from the accelerator, which caused him to collide again with the rear of the black Fiat, which consequently collided with our vehicle a second time. I do not remember the force of the collisions, and mostly just remember my friend screaming as he saw the car approaching and my body shaking after the collision especially my neck.
[13] Following the accident, I experienced severe neck pain and lost sensation throughout my body, where I could only feel when my hands were on my face. I initially waited for my symptoms to subside as I believed they were merely from the impact of the collision, however after 10 days, my pain had not improved at all, and I therefore visited my General Practitioner and reported the accident.
[14] As a result of the accident, I sustained the following injuries:
(a) Cervical spine injury- C3/4 disc herniation and cervical myelopathy;
(b) Lumbar spine injury;
(c) Right leg injury;
(d) Left leg injury; and
(e) Psychological injury.
[16] Following my previous cervical spine injury before the accident on 15 July 2021, I was able to continue working in my two shops. I continued doing so until I required urgent invasive cervical spinal surgery on 4 April 2022 due to the accident. This surgery was performed at the C3/4 and C4/5 levels of my cervical spine, which I had never previously received surgery on, in which my previous surgery targeted my C5/6 and C6/7 levels.
[17] However, following my spinal surgery in April, which was necessary due to the accident, my functional capacity diminished significantly. Although I have regained sensation throughout my body, I continue to experience intense pain in my neck and am constantly reliant on pain relief medications to alleviate this. I also experience immense stiffness throughout my cervical spine and my range of motion when I try to move my neck in any direction is highly restricted.
[19] Prior to the accident, I was a normal person that could do whatever activity I wanted to do without any worries, whether that was going on a walk or sitting in a cafe. I no longer feel like my normal self, even after my surgery on 4 April 2022, as I continue to experience immense pain, restriction, and discomfort throughout my body. Even after my previous accident and spinal injury in 1993, I was able to manage my pain a lot more than I can now.
[20] My physical pain and restrictions have greatly hindered my functional capacity. I am limited to standing for roughly five minutes before I become dizzy and feel like I am losing balance. I am not able to walk for more than 10 minutes due to the pain and stiffness in my legs, or sit for more than 30 minutes before feeling discomfort. I am also limited to driving for no more than 10 to 15 minutes due to the immense pain in my neck and my reduced concentration. I avoid driving when I can by having a family member drive me where I need to be, and will only drive for short periods when I have no other option. I can only lift roughly 5 kilograms, allowing me to complete light shopping trips, although I cannot lift anything heavy and avoid attempting this due to my back pain and the weakness and numbness in my hands.
[26] Following the accident, my duties around the house have also decreased and I now rarely do anything at all. I previously had an active role in helping maintain our home and my wife, children, and I all greatly balanced our responsibilities. My wife and children have now taken complete responsibility of all the cleaning and cooking tasks, as I am always in immense pain, am unable to complete any heavy lifting, and have an extremely limited range of motion. I also have someone complete lawn mowing and other front yard duties every fortnight or three weeks. My wife has also hired a lady to provide domestic assistance when she is struggling to balance these duties, who comes to our home roughly twice a week to assist with cleaning tasks such as vacuuming and scrubbing the bathrooms. I will sometimes do the grocery shopping when I can, as it is only a five -minute drive from my home. Although, I am only able to complete a light shop and hold just a few things, such as a carton of milk and some bread. My wife and children mainly complete the grocery shopping by either attending the store or ordering the groceries to our home."
Report of Synergy Radiology (Dr Dugal) dated 4 August 2022
Application for Personal Injury Benefits dated 4 August 2021
Clinical records of Dr Shakib, local medical officer, dated July 2021 to September 2022
Report of Dr Moses, sport physician, dated 18 February 2021
[1]-[3] The insurer sets out the background of the dispute. The insurer addresses Mr Sayed's submissions as follows:
Assessor Wallace "failed to provide adequate reasons for his decision on the issue of causation"
[4]-[5] The insurer does not understand this submission. Medical Assessor Wallace accepted Mr Sayed sustained a cervical spine injury from the accident. Mr Sayed's complaint appears to relate instead to the application of cls 6.31-6.32 of the Guidelines regarding pre-existing impairment. This is addressed below.
Assessor Wallace "commentary that Mr Sayed's pre-existing condition "in the same region" is incorrect"
(a) Mr Sayed previously made submissions about the interpretation of "in the same region".
(b) at paragraph 5 of the Certificate, Medical Assessor Wallace confirmed that he "considered the documents... including the reply".
(c) he considered the parties' submissions and disagreed with Mr Sayed's interpretation. This finding was open to him, and
(d) mere disagreement with the assessor's clinical judgment is not a reviewable error.
Medical Assessor Wallace failed to consider key documents
[7]-[9] The insurer refers to paragraph 5 of the certificate confirming that all documents provided in the application (including the reply) were considered and submits that the documents listed by Mr Sayed were all before the assessor (pp 4-9, 25-34, 35-41, 42-60, and 162-166 of Mr Sayed's application). In Dunbar v Allianz (2015) NSWSC 119, the Court held that a medical assessor is not required to specify why particular material was or was not accepted.
[10]-[11] In Wingfoot v Kocak (2013) HCA 43 at [55], reasons must explain the actual path of reasoning, not address every alternate conclusion. At [56], the High Court held there is no obligation to explain why a different opinion (held by another doctor) was not adopted.
[12]-[13] Paragraph 31 of the certificate clearly records the Medical Assessor's reasoning regarding the cervical spine impairment, including prior surgery and contemporaneous symptoms (e.g., consultation with Dr Matter in September 2020). Following Wingfoot, the assessor was not obliged to adopt the opinions of other doctors. He took a thorough history, examined Mr Sayed, reviewed all materials, and provided reasons.
[14]-[16] The insurer submits it was open to the assessor to interpret "same region" as the cervical spine as a whole, consistent with the insurer's submissions. It was open to the assessor to conclude Mr Sayed's prior cervical spine condition was symptomatic at the time of accident based on the September 2020 presentation. The insurer submits the statement of reasons adequately set out the path of reasoning regarding the pre-existing impairment.
The Medical Assessor failed to reference Medical Assessor Herald's Certificate
[17]-[20] The insurer notes Medical Assessor Wallace accepted the cervical spine injury was caused by the accident. A difference of opinion on causation is not a material error (Pinarbarsi v AAI t/as GIO (2023) NSWSC 80). Medical Assessor Herald's Certificate (pp 35-41) was before the Medical Assessor. Paragraph 5 confirms all documents were considered; the Insurer submits explicit citation was unnecessary.
Failure to reference Herald and the Review Panel constitutes error
[21]-[24] Medical Assessor Wallace accepted causation. A different medical opinion does not establish error (Pinarbarsi). Medical Assessor Herald's certificate was before him and the Review Panel Certificate was before him. Paragraph 5 shows all documents were considered; no need to specifically list them.
[25]-[26] Dr Parkinson's notes appear at pp 162-166 of Mr Sayed's application. Paragraph 5 confirms they were considered; explicit mention was not required.
[27]-[28] Dr Bodel's report was before the assessor. Paragraph 5 confirms all documents were considered.
[29]-[31] Under Pinarbarsi, a different opinion on causation is not evidence of error. The insurer submits that the fact that the Medical Assessor disagreed with Dr Bodel does not constitute error; paragraph 24 of the Certificate clearly sets out the reasoning. The assessor reviewed submissions and evidence and formed the view that the lumbar spine injury was not caused by the accident. This was open to him.
[1.1]-[1.3] Mr Sayed sets out the background to the dispute,
[2.1]-[2.2] Mr Sayed sets out the provisions of the MAI Act upon which he relies.
[2.3] In Craig v South Australia [1995) 184 HCA 58, jurisdictional error includes identifying a wrong issue, asking the wrong question, ignoring relevant material, or making an erroneous finding affecting the exercise of power.
[2.4] In Dominice v Allianz [2017] NSWCA 171, the Court of Appeal confirmed the threshold is reasonable cause to suspect error, not establishing its actual existence.
[2.5] Meeuwissen v Boden [2010] NSWCA 253 clarifies that what must be materially incorrect is the medical assessment, not necessarily the resulting certificate. A different certificate need not be inevitable; it is sufficient to identify possible error.
[3.1]-[3.4] Mr Sayed sets out the findings of the Medical Assessor, noting he found a WPI of 0%.
[4.1]-[4.3] Mr Sayed submits Medical Assessor Wallace's history notes confirm post-accident neck pain, numbness, specialist review, diagnosis of cervical myelopathy, and subsequent C3/4 and C4/5 disc replacement surgery in 2022. The Medical Assessor noted prior C5/6 and C6/7 fusion in 2013 and listed current symptoms as constant aching neck pain, bilateral arm symptoms, paraesthesia, weakness, and stiffness.
[4.5]-[4.6] The Medical Assessor accepted the cervical injury was caused by the accident as symptoms were consistent with a rear-end collision and reported immediately. Mr Sayed submits the Medical Assessor failed to give further adequate reasons regarding causation or pre-existing pathology. The Medical Assessor assessed DRE Cervico-Thoracic Category IV = 25%, but then attributed the entire 25% to pre-existing impairment due to surgery in 2013 and LMO records from 2020. Mr Sayed submits this reasoning is materially incorrect.
[4.7]-[4.8] The Medical Assessor concluded Mr Sayed had symptomatic pre-existing cervical impairment of 25% WPI due to the 2013 C5/6-C6/7 fusion. Mr Sayed submits Medical Assessor Wallace failed to provide adequate reasons on causation and incorrectly treated the pre-existing fusion as being "in the same region", despite the prior surgery being lower cervical (C5/6-C6/7) and the accident-related surgery being upper cervical (C3/4-C4/5).
[4.9] Mr Sayed sets out key documents which he submits the Medical Assessor failed to consider.
Certificate of Medical Assessor Herald dated 29 November 2023
[4.10]-[4.14] Medical Assessor Herald found the most likely cause of the acute disc prolapse and cord compression was the 15 July 2021 accident. He assessed C3/4 disc herniation and cervical myelopathy to be non-threshold injuries caused by the accident. Medical Assessor Herald confirmed earlier fusion (2013) involved C5/6-C6/7 and the C3/4-C4/5 levels had not required surgery and had improved post-2013. He concluded the accident caused the acute disc prolapse and cord compression. Mr Sayed submits the Medical Assessor's failure to refer to Medical Assessor Herald's Certificate is a material error.
[4.15] Confirms 2013 fusion was in a different region and symptoms had largely resolved within two years.
[4.24] Combined impairment = 29% WPI (25% cervical, 5% lumbar).
[4.25] Mr Sayed submits that, contrary to the need for caution, Dr Bodel expressly opined that "although there had been previous fusion in the cervical spine at C5/6 and C6/7, the new areas of injury in this motor vehicle accident on 15 July 2021 are at a higher level at C3/4 and C4/5." Mr Sayed submits Dr Bodel further stated that the need for the spinal fusion was directly caused by the 15 July 2021 accident. When assessing WPI, Dr Bodel stated: "He had a rating for the previous injury back in 2013. That rating was for two different levels of the cervical spine unrelated to this injury that occurred on 15 July 2021. I am confident that he was asymptomatic in the area of C3/4 and C4/5 and based on the medical evidence available also at the area at C5/6 and C6/7 (the previously fused areas) at the time of this motor vehicle accident. The upper part of the cervical spine became symptomatic at that time leading to the need for the C3/4 and C4/5 spinal fusions."
[4.26]-[4.28] Mr Sayed submits that the records of Dr Parkinson confirm the 2013 fusion was performed at different levels to the post-accident surgery. He continues that Dr Parkinson's operative report for the C3/4 and C4/5 arthroplasty on 4 April 2022 states: "Clinical note: Mr Sayed is a 61-year-old man who underwent a C5-7 anterior cervical discectomy and fusion in 2013 and presented with acute neck pain and a cervical myelopathy with difficulty mobilising and a spastic ataxic gait. He also had numbness and clumsiness in both hands. CT and MRI scanning confirmed a large acute central disc herniation at C3/4 with severe cord compression and cord signal change. There was a bilateral posterolateral disc bulge at C4/5 as well. I elected to do a 2 level disc arthroplasty to maintain movement, reduce the risk of adjacent level degeneration, and achieved a discectomy with canal decompression... He was very keen to proceed and I did not see a reasonable alternative." Mr Sayed submits that Medical Assessor Wallace does not refer to Dr Parkinson's records at all in his certificate.
[4.29]-[4.30] Mr Sayed submits that Dr Bodel detailed clear clinical findings, observing "tenderness on palpation at the lumbosacral junction and guarding... restricted range of motion... flexion half of normal; extension one-quarter; lateral flexion to the left one-quarter; and lateral flexion to the right three-quarters." Mr Sayed submits these findings demonstrate asymmetrical limitation, most restricted on left lateral flexion. He further submits that although Medical Assessor Wallace found the lumbar spine not related to the accident, he failed to give sufficient reasons for his causation conclusion and did not properly consider Dr Bodel's evidence.
[1] The insurer submits the dispute concerns whether the alleged cervical spine, lumbar spine, and referred bilateral leg pain exceed 10% WPI.
[2]-[5] The insurer refers to Guidelines cll 6.6-6.7, ss 5D-5E Civil Liability Act 2002, Briggs v IAG (2022) NSWSC 372, and Fernandez v Tubemakers of Australia Ltd [1975] 2 NSWLR 190
[6] The insurer submits Mr Sayed had three prior motor accidents in 1993, 2007, and 2016.
[7]-[9] A 2013 CT cervical spine showed multilevel degenerative changes and disc pathology at C3/4 and C4/5. On 26 Sept 2013, neurosurgeon Dr Parkinson recorded acute myelopathy with right-arm weakness/numbness. Mr Sayed underwent C5/6 and C6/7 ACDF surgery on 28 Sept 2013.
[10]-[12] On 4 Dec 2013, Dr Parkinson recorded postoperative dysaesthesia. A 29 Jan 2014 X-ray confirmed hardware from C5-6 and mild C4 spurring. On 25 Feb 2015, Dr Parkinson recorded ongoing paraesthesia - 17 months post-surgery.
[13] A 20 March 2017 MRI (cervical & lumbar) showed:
[14] The insurer summarises GP records from City Doctors-Wangee Clinic, recording:
[15]-[17] The insurer submits there are significant credibility issues, noting Mr Sayed did not disclose prior injuries on the 4 Aug 2021 claim form. Paragraphs 6-14 show an extensive undisclosed history of cervical and lumbar pathology. The insurer submits that Mr Sayed failed to disclose three prior motor accidents.
[18]-[19] Orthopaedic surgeon Dr Rimmer, on 10 Dec 2024, recorded repeated denials of prior injuries despite clear evidence of multiple CTP claims and cervical surgery, calling the history "sheer dishonesty". Dr Rimmer added that Mr Sayed "without question displays signs of embellishment" and that the history provided was "highly untruthful".
[20] The insurer submits Mr Sayed's statement, saying he fully recovered after 2013 surgery, is inconsistent with GP records showing persistent cervical pain and radicular symptoms in 2016-2017.
(a) there is a clear prior history of cervical and lumbar injuries;
(b) Mr Sayed's subjective reporting to the PIC assessor is not reliable;
(c) Mr Sayed is exaggerating symptoms.
[22] The insurer submits no weight should be given to Dr Bodel's opinion because:
(a) he recorded an inaccurate history that prior cervical/lumbar symptoms had "fully resolved";
(b) this contradicts the long clinical history of continuing pain since 2016;
(c) Mr Sayed's cervical symptoms did not settle after 2013 surgery; and
(d) his assessment of pre-existing impairment deductions is inconsistent with the Guidelines and PIC decisions.
[23]-[27] The insurer submits there are significant causation issues regarding the cervical spine. Mr Sayed was not attended by ambulance and not transported to hospital and the Police did not attend the accident. The first cervical complaint was 10 days later on 25 July 2021 by Dr Shakaib. Therefore, the insurer submits Mr Sayed did not sustain a cervical injury in the accident.
[28] If causation is nevertheless accepted, the insurer submits:
(a) any radiculopathy is due to pre-existing degenerative pathology, not the accident;
(b) there is objective evidence of prior cervical pathology including 2013 ACDF;
(c) prior scans showed degeneration at C3/4 and C4/5;
(d) Dr Parkinson recorded dysaesthesia (Dec 2013) and paraesthesia (Feb 2015);
(e) Mr Sayed required a 2017 MRI due to cervical radicular symptoms and spasm, predating the accident.
[29] Mr Sayed submits that there is objective evidence of pre-existing permanent cervical spine impairment arising from the 2013 C5/6-C6/7 fusion, properly assessed as DRE III or 15% WPI, which should be deducted if any impairment from the 2021 accident is found.
[30] Mr Sayed submits that Dr Bodel's opinion dated 28 June 2024 confirms the prior impairment related to different cervical levels (C5/6-C6/7), and that Mr Sayed was asymptomatic at C3/4-C4/5 at the time of the accident, with the 2021 accident rendering the upper cervical spine symptomatic and necessitating the C3/4-C4/5 fusion.
[31]-[32] The insurer submits no weight should be given to Dr Bodel because Mr Sayed continued to report cervical pain from 2016, including a 2017 MRI prompted by "cervical spine radicular symptoms and spasm." Mr Sayed submits this overlooks the distinction between pre-existing symptoms and symptomatic levels relevant to the 2021 accident. The insurer submits Dr Bodel did not deduct pre-existing impairment because the accident-related injury was at C3/4-C4/5 and the earlier surgery was at C5/6-C6/7; however, Mr Sayed submits Dr Bodel correctly applied the clinical distinction.
[33]-[34] The insurer refers to Guidelines 6.31-6.32 concerning pre-existing symptomatic impairment in the same region. Mr Sayed submits these clauses support the need for objective evidence and reliable clinical information before deducting impairment. The insurer submits that "same region" means the entire cervical spine, relying on various Guidelines clauses. Mr Sayed submits these provisions do not mandate that all cervical levels be treated as one impairment for deduction purposes and that the insurer's interpretation is overly broad.
[35]-[36] The insurer relies on GIO v Djuric (2025) NSWPICMP 33, where a prior asymptomatic fusion was still considered objective evidence of permanent impairment. Mr Sayed submits the facts of Djuric differ materially, including symptomatic status and biomechanical relationships. The insurer submits Djuric demonstrates that the existence of a prior fusion constitutes objective evidence of impairment regardless of symptoms. Mr Sayed submits this misapplies the Review Panel's reasoning, which turned on objective evidence that is absent here.
[37] The insurer submits that Mr Sayed's 2013 C5/6-C6/7 fusion (DRE III or 15% WPI) must be deducted. Mr Sayed submits this is incorrect because the 2013 impairment was unrelated to the accident-affected levels and was asymptomatic.
[38] The insurer submits there are significant causation issues. Mr Sayed submits the absence of initial reports is not determinative of causation.
[39]-[40] The insurer notes no ambulance attendance and no police attendance. Mr Sayed submits these are irrelevant to medical causation.
[41]-[43] The insurer submits Mr Sayed made no lumbar complaints in early GP consultations nor in the PIP form. Mr Sayed submits delayed onset is medically recognised and consistent with soft tissue or discogenic injury.
[44] The insurer submits there was no lumbar diagnosis in the 4 August 2021 Certificate of Capacity. Mr Sayed submits this reflects the initial clinical focus on acute cervical symptoms.
[45]-[47] The insurer submits no lumbar radiology was pursued post-accident. Mr Sayed submits that lack of imaging is not evidence of absence of injury. The insurer notes the first lumbar complaint was at Dr Bodel's exam on 28 June 2024. Mr Sayed submits that contemporaneous cervical dominance may explain delayed reporting. The insurer submits Mr Sayed did not sustain lumbar injury from the accident. Mr Sayed submits this is inconsistent with Dr Bodel's clinical findings.
[48]-[49] If causation is accepted, the insurer submits there is clear evidence of pre-existing lumbar impairment, including prior L4/5-L5/S1 surgery in 1993. Mr Sayed submits this was long-standing and biomechanically distinct.
[50] The insurer relies on Dr Lim's 2008 assessment of 20% WPI (DRE IV). Mr Sayed submits this was remote in time and not reflective of pre-accident functioning.
[51]-[52] The insurer cites 2013 CT and 2017 MRI demonstrating ongoing symptoms (DRE III or 10% WPI). Mr Sayed submits these records do not demonstrate impairment at the time of the 2021 accident.
[53] The insurer notes that Dr Moses, in February 2021, recorded intermittent lower-back pain. Mr Sayed submits intermittent symptoms do not amount to permanent impairment.
[54] The insurer submits Dr Lim's evidence establishes objective pre-existing lumbar impairment (DRE IV or 20% WPI) requiring deduction. Mr Sayed submits the insurer has not demonstrated symptomatic permanent impairment as required by clause 6.31.
[1]-[3] Mr Sayed sets out the background of the dispute.
The Insurer's decision being referred for PIC Assessment
[4]-[6] On 10 September 2024 Mr Sayed requested that the insurer concede permanent impairment exceeding 10%. By correspondence dated 25 November 2024, the insurer advised that they do not concede that Mr Sayed sustained >10% permanent impairment. Mr Sayed submits that this decision is wrong and seeks a PIC determination.
[7] Mr Sayed seeks a Commission assessment determining that:
(a) the injuries are causally related to the motor accident; and
(b) the injuries exceed 10% permanent impairment.
[8] Mr Sayed submits that the insurer failed to consider, or failed to properly weigh, relevant factors, including:
(a) The report of Dr James Bodel dated 28 June 2024 indicating permanent impairment >10%.
[9]-[10] Mr Sayed submits that the insurer's determination is incorrect and substantially impacts Mr Sayed's right to compensation. The insurer is obliged under s 6.4 of the Act to resolve the claim justly and expeditiously. Mr Sayed submits that the most efficient way to fulfil this duty is to change the decision and concede entitlement to non-economic loss.
[11]-[12] Mr Sayed submits that the insurer failed to consider or properly weigh Dr Bodel's medicolegal report of 28 June 2024. Dr Bodel provides a comprehensive assessment, identifying accident-related injuries to:
(a) Cervical spine - C3/4 and C5/6
(b) Lumbar spine
(c) Referred bilateral leg pain
[13] Based on this diagnosis, Dr Bodel assesses 29% WPI:
(a) DRE Cervicothoracic IV - 25% WPI
(b) DRE Lumbosacral II - 5% WPI
[14] The insurer contends the injuries are not causally related due to prior spinal complaints. Mr Sayed submits this is incorrect. The PIC Medical Review Certificate (14 June 2024) records that although Mr Sayed had prior fusion at C5/6 and C6/7, the C3/4 and C4/5 levels had not required treatment and Mr Sayed had returned to work. The report of Dr Antoun dated 4 August 2022 further notes that cervical spine pathology was acute to subacute, correlating with the accident and that the C3/4 disc prolapse was "not a pre-existing condition".
[15] The PIC Medical Assessment Certificate dated 29 November 2023 states that the "most likely cause" of the acute disc prolapse and cord compression was the motor accident. Dr Bodel similarly concludes the injuries were caused by the accident, noting rupture at C3/4 and C4/5 and associated myelomalacia. He acknowledges pre-existing pathology but clarifies that the new injuries are at different, higher levels.
Mr Sayed submits that the medical evidence firmly establishes causation and permanent impairment exceeding 10%.
[16] Dr Bodel's report outlines significant objective findings:
Mr Sayed submits these findings support permanent impairment exceeding 10%.
[17] Mr Sayed submits that Dr Bodel's findings demonstrate detailed, accident-related injuries and a permanent impairment rating above the 10% threshold.
History of motor accident and subsequent treatment
Sayed
QBE Insurance