austlii:nsw/NSWPICMP/2025/795
General information, not legal advice.
NSWPICMP
2025-10-16
Original judgment source is linked above.
Sam v QBE Insurance (Australia) Limited [2025] NSWPICMP 795
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; threshold injury disputes; claimant was facing a red traffic light; insured vehicle drove onto the wrong side of the road and collided head-on with the claimant's vehicle; claimant was trapped in his car for two hours and had to be cut out of the vehicle; Medical Assessor certified claimant suffered accident-related adjustment disorder with depressed mood and mixed anxiety; - Review Panel found exacerbation of chronic adjustment disorder secondary to chronic pain with anxiety and depression; certificate revoked.
Certificate issued under s 7.23(1) of the Motor Accident Injuries Act 2017 (the Act)
(a) The following injury caused by the motor accident:
(i) exacerbation of chronic adjustment disorder secondary to chronic pain with anxiety and depression,
The following injuries referred to me for assessment have been assessed and determined to be not caused by the motor accident:
A decision as to whether these injuries are a threshold injury is not required for the purposes of the Act.
That certificate is the subject of a separate review before this Panel.
The following injury caused by the motor accident:
is a THRESHOLD INJURY for the purposes of the Act.
Medical Assessor Jones stated that the claimant's adjustment disorder with depressed mood and mixed anxiety had resolved as he was much improved by the time of his assessment.
9 December 2019. The claimant says that his current symptoms were described by the Medical Assessor as including stress, anxiety, panic and confusion. 4. The claimant submits that Medical Assessor Jones dismissed his psychiatric injury based on his having a complicated medical and psychiatric history. 5. The claimant submits that the Medical Assessor failed to provide adequate reasons and an adequate path of reasoning as to why he disagreed that the claimed psychiatric injuries were caused or aggravated by the subject motor accident. It was submitted for the claimant it is not uncommon for persons such as the claimant to have pre-existing injuries and also have accident-related injuries either by way of primary cause and/or aggravation. 6. The claimant submitted that the reasons of the Medical Assessor are opaque and that the psychiatric issues mentioned by the claimant were not examined properly by the Medical Assessor as there was no proper discussion. The claimant queries why causation was not found, what is the diagnosis in each area and what is the cause of the claimant's apparent psychiatric injuries. The claimant says the Medical Assessor did not consider nor discuss those questions. 7. The claimant finally submits that the Medical Assessor did not consider the common law test for causation, nor refer to the Motor Accident Guidelines (Guidelines) on causation. The claimant specifically referenced clauses 6.5 to 6.7 of the Guidelines. 8. The claimant's review application was opposed by the insurer on various grounds. Briefly, the insurer submitted that the Medical Assessor made clear in the certificate his reasoning for the determination that:
(a) the claimant had suffered from adjustment disorder with depressed mood and mixed anxiety as a result of the subject accident;
(b) the claimant's accident-related psychiatric injuries had resolved at the time of assessment, and
(c) the psychiatric injuries caused by the accident were threshold injuries for the purposes of the Act.
"It would appear that he was not referred back to his psychiatrist for a couple of years following this accident, despite him having seen him many times over the years. There were ongoing stressors in Mr Sam's life such as ongoing pain and physical problems..... There does not appear to have been a major change to his psychiatric or psychological treatment following the accident on 9 December 2019."
The insurer submitted it is clear the Medical Assessor took his own history, and formed his own opinion, as he was required to do.
28 November 2022 with various amendments commencing on 1 April 2023. From that date, the MAI Amendment Act provides that a "minor injury" is known as a "threshold injury" and "minor injuries" are known as "threshold injuries". 2. The definition of what constitute a minor injury has not been amended and continues to apply to a threshold injury. 3. Any reference in these reasons to "minor injury" is a reference to a "threshold injury" and any reference to the word "minor" referring to the injury alleged to have occurred in the accident is a reference to "threshold". 4. A threshold injury is defined in s 1.6 of the Act referred above and includes a "soft tissue injury" or "psychological or psychiatric injury that is not a recognised psychiatric illness". 5. Part 5 of the Motor Accidents Guidelines (the Guidelines) are made pursuant to s 10.2 of the Act. The Guidelines contain the procedure for assessing whether an injury caused by the accident is a threshold injury for the purposes of the Act. 6. Version 9.1 of the Guidelines commenced on 1 April 2023 and applies to motor accidents occurring on or after 1 December 2017. In respect of the medical assessment of whether an injury is a threshold injury, the Guidelines relevantly provide:
"5.3 The assessment will determine whether the injury related to the claim is a soft-tissue injury or a threshold psychological or psychiatric injury caused by the motor accident.
5.4 Diagnostic imaging is not considered necessary to assess threshold injury.
5.5 A diagnosis for the purpose of a threshold injury decision must be based on a clinical assessment by a medical practitioner or other suitably qualified person independent from the insurer.
5.6 The assessment of whether an injury caused by the accident is a threshold injury for the purposes of the Act should be based on the evidence available and include all relevant findings derived from:
Imaging findings that are used to support the assessment should correspond with symptoms and findings on examination."
Claimant's application for personal injury benefits
Insurer's Internal Review Decision regarding threshold injury
Clinical notes of Dr Glenn Partners Medical Imaging
Report of A/Prof Ali Ghahreman, neurosurgeon and spine surgeon, to Dr Awada
"Sam had a significant car accident in 2018 whilst his car was stationary.... His car was collided from behind by another vehicle...... travelling at 60 km/hr ..... Sam fell forward and sustained significant flexion and extension and rotational movements during this accident leading to severe neck pain and radiating to the trapezius and the shoulders. Sam also developed lower back pain.
Eventually, in 2020, he had an MRI of the cervical spine that showed disc injuries at C5/C6 and C6/C7, but these represented early injuries which have overtime evolved into significant areas of discovertebral disease with recent MRI confirming uncovertebral hypertrophy, facet changes and discovertebral degeneration..... at C5/C6 and C6/C7. The MRI and bone scan both suggest evolution of the injury sustained in 2018 progressing to severe discovertebral disease at this levels. Historically, I am of the opinion that the disc injuries at C5/C6 and C6/C7 occurred in 2018 and then Sam has experienced progression of these changes over time."
The Panel notes that the claimant provided no expert evidence from qualified or treating mental health practitioners.
Decision of President's delegate dated 11 November 2024 accepting review application
Insurer's threshold injury submissions dated 21 February 2024
The insurer references a prior motor accident on 29 July 2009. It provides a summary of the relevant reports contained in the clinical notes of Dr Saeed Kohan, neurosurgeon:
(a) a pre-accident medical summary of the clinical notes from Dr Monir Youan, psychiatrist; and a pre-accident medical summary of the clinical notes of Dr Camille Awada, general practitioner;
(b) the insurer notes the last pre-accident Mental Health Plan was generated just five months prior to the subject accident. It submits the claimant had an extensive history of psychological issues prior to the subject accident;
(c) the insurer notes that no psychological injuries or symptomatology was reported in the claim form; and
(d) the insurer submits that any psychological symptoms suffered by the claimant relate to his long-standing history of psychiatric injury and/or unrelated events post-accident and are not related to the subject accident, and
(e) alternatively, the insurer submits that the claimant did not sustained a recognised psychiatric injury in accordance with DSM-5, as required by the Act, in the subject accident.
Certificate of Medical Assessor Jones dated 11 April 202
Report of Dr Bosanquet, orthopaedic surgeon, dated 25 May 2025
Supplementary report of Dr Bosanquet dated 2 March 2022
Clinical notes of Dr Monir Younan as at 24 August 2022
Discharge Referral of St George Hospital dated 25 September 2018
X-ray and CT of the cervical spine dated 22 October 2009
Report of Joseph Montuoro, chiropractor, dated 8 October 2010
Discharge Referral from St George Hospital dated 9 December 2019
Discharge Referral from Canterbury Hospital dated 31 July 2012
St George Private Hospital Discharge Referral dated 12 March 2021
Discharge Referral from St George Hospital dated 29 June 2019
Discharge Referral from St George Hospital dated 24 September 2012
Discharge Referral from St George Hospital dated 29 April 2018
Progress Note from St George Hospital dated 20 May 2013
The claimant attended unaccompanied for re-examination on 7 August 2025 and was assessed via video conference by Medical Assessors Rikard-Bell and Gill. An Arabic interpreter was provided who facilitated the assessment.
HISTORY OF THE MOTOR VEHICLE ACCIDENT ON 25 SEPTEMBER 2018
SYMPTOMS AND TREATMENT AFTER THE ACCIDENT OF 25 SEPTEMBER 2018
FUNCTIONING AFTER THE ACCIDENT OF 25 SEPTEMBER 2018
HISTORY OF THE MOTOR VEHICLE ACCIDENT ON 9 DECEMBER 2019
SYMPTOMS AND TREATMENT AFTER THE ACCIDENT OF 9 DECEMBER 2019
FUNCTIONING AFTER THE ACCIDENT OF 9 DECEMBER 2019
_"For the purposes of this Act, a threshold injury is, subject to this section, one or more of the following - _
(a) a soft tissue injury,
(b) a psychological or psychiatric injury that is not a recognised psychiatric illness."
"A Threshold psychological or psychiatric injury is a psychological or psychiatric injury that is not a recognised psychiatric illness."
"2) Each of the following injuries is included as a threshold psychological or psychiatric injury for the purposes of -the Act
a) acute stress disorder
b) adjustment disorder
The assessment of whether the injury is a 'threshold injury' is not a direct measure of symptoms or disability. A finding that the injury is a 'threshold injury' indicates that there was an injury caused by the motor accident and that there may be continuing symptoms, however the injury satisfies the definition of a threshold injury under the Act and the Regulation.
[5] Insurance Australia Group Limited v Keen [2021] NSWCA 287 and Insurance Australia Group Limited v Marsh [2021] NSWCA 31.
Sam
QBE Insurance