austlii:nsw/NSWPICMP/2026/122
General information, not legal advice.
NSWPICMP
2026-02-18
Original judgment source is linked above.
Rye v Third Sector Australia Ltd [2026] NSWPICMP 122
WORKERS COMPENSATION - Workplace Injury Management and Workers Compensation Act 1998; appeal by the applicant on the grounds of demonstrable error; appeal against assessment in the psychiatric impairment rating scales of self-care and personal hygiene, social and recreational activities, and social functioning; Appeal Panel found no error in the assessment of those scales; applicant submitted that Medical Assessor (MA) gave disproportionate weight to intermittent periods of relative functioning and discounted the sustained episodes of incapacity; Appeal Panel found that MA did rate according to the predominant level of functioning over time; Held - Medical Assessment Certificate confirmed.
27 October 2025. 2. The appellant relies on the following ground of appeal under s 327(3) of the Workplace Injury Management and Workers Compensation Act 1998 (the 1998 Act): * the MAC contains a demonstrable error. 3. The delegate is satisfied that, on the face of the application, at least one ground of appeal has been made out. The Appeal Panel has conducted a review of the original medical assessment but limited to the ground(s) of appeal on which the appeal is made. 4. Rule 128 of the Personal Injury Commission Rules 2021 (the PIC Rules) and Procedural Direction PIC7 - Appeals, reviews, reconsiderations and correction of obvious errors in medical disputes set out the practice and procedure in relation to the medical appeal process under s 328 of the 1998 Act. An Appeal Panel determines its own procedures in accordance with r 128(1) of the PIC Rules. 5. The assessment of permanent impairment is conducted in accordance with the SIRA NSW Workers Compensation Guidelines for the Evaluation of Permanent Impairment, 4th ed 1 March 2021 (the Guidelines) and the American Medical Association Guides to the Evaluation of Permanent Impairment, 5th ed (AMA 5).
4 September 2019 in her employment as a mental health support worker employed by Third Sector Australia Limited (the respondent). 2. The appellant lodged an Application to Resolve a Dispute (ARD) in the Personal Injury Commission (Commission) dated 1 September 2025 in which she claimed lump sum compensation in respect the psychological injury. 3. The matter was referred to Dr Christopher Canaris, Medical Assessor, for assessment of whole person impairment (WPI) of a psychiatric/psychological disorder as a result of the injury deemed to have occurred on 4 September 2019. 4. The Medical Assessor examined the appellant on 13 October 2025 and assessed 17% WPI as a result of the injury deemed to have occurred on 4 September 2019.
(a) The appeal is brought on the basis that the Medical Assessor:
(i) misapplied the psychiatric impairment rating scale (PIRS) Class tables under Chapter 11 of the Guidelines;
(ii) failed to give adequate weight to the longitudinal pattern of severe functional incapacity and frequent hospitalisation, and
(iii) did not properly reconcile his findings with the consistent medical evidence from Dr Lim and treating clinicians.
(b) Ground 1 - Self-care and personal hygiene - the Medical Assessor rated this category as Class 2, relying on limited periods when the appellant was "reasonably OK with cooking and cleaning". However, this finding fails to reflect the sustained incapacity evidenced by frequent episodes where she does not eat or shower for days, severe appetite loss and periods of hospitalisation averaging three to four times per year for suicidal ideation and functional collapse.
(c) Under the Guidelines, Class 3 is appropriate where a person requires regular assistance or fails to maintain personal hygiene for several days at a time. The above evidence clearly meets this threshold.
(d) Dr Lim appropriately rated Ms Rye at Class 3 for self-care, noting she "misses meals on a regular basis, has lost weight, and alcohol use is problematic when living alone".
(e) Ground 2 - Social and recreational activities - the Medical Assessor rated this at Class 3, yet both the appellant's statement and Dr Lim's observations show total social withdrawal.
(f) The appellant reports that her friendship group and social life are non-existent, and she can go weeks without speaking to anyone, unable to attend family gatherings due to severe anxiety. Dr Lim recorded that the appellant is "very socially isolated, has lost all her friends and does not have any social contact", correctly placing her in Class 4.
(g) Under Table 11.2, Class 4 applies where there is marked restriction of social and recreational activities with almost completely withdrawn, which is indicative of the appellant's situation.
(h) Ground 3 - Social functioning - the Medical Assessor assessed Class 2, stating she maintains limited contact with family. The evidence, however, demonstrates that the appellant's inability to form or maintain relationships beyond minimal family contact. She avoids interaction for weeks, driven by guilt, shame, and fear of burdening others.
(i) Dr Lim rated this domain Class 4, describing her as "unable to form new relationships or sustain current ones", which aligns with the Guidelines definition of serious and persistent social impairment.
(j) Ground 4 - the Guidelines require that when fluctuating symptoms include prolonged or recurrent episodes of marked impairment, the assessor must rate according to the predominant level of functioning over time, not occasional good periods.
(k) The Medical Assessor appears to have given disproportionate weight to intermittent periods of relative functioning and discounted the sustained episodes of incapacity evidenced by multiple hospitalisations each year.
(l) The MAC be revoked and re-determined in accordance with Dr Lim's assessment of no less than 40% WPI or alternatively not below 20% WPI to reflect the true extent of permanent psychiatric impairment.
(a) Ground 1 - Self-care and personal hygiene, the Medical Assessor assessed a Class 2 and recorded: "While her level of impairment may fluctuate, she has significant period in which there is evidence of at least Class II impairment."
(b) The appellant is able to live independently for the predominant portion of her life. This inherently evidences a capacity to perform self-care and personal hygiene functions. She reported she is able to make two meals per day for herself, "... go to the gym or to do yoga, do some painting, and look after her house and garden_"._
(c) The appellant did report that in bad periods of elevated or acute symptoms she stops answering the phone, loses touch with children, stop showering, and delays cleaning. She reported over the last five years she has lost around 7kg as in bad periods she might eat less. However, even during bad periods she is able to prepare her own meals, stating she "might just make a salad".
(d) This reported function does not evidence a severe appetite loss, or frequent restriction of eating or showering for days. She reported undergoing hospital admission three times this year for acute symptoms and bad periods. In the circumstances, it was open to the Medical Assessor to assess a Class 2 impairment.
(e) The Appeal Panel would not be satisfied that there is any demonstrable error.
(f) Ground 2 - Social and recreational activities - the Medical Assessor assessed the applicant as Class 3 impairment. The appellant gave the Medical Assessor a history that she is able to go out socially with one of her sons, or at other times can go out to see her son on her own. She stated she has to limit time when her sons come to see her, or she goes to see them. On the appellant's own reporting, she does leave her home on her own.
(g) The appellant also reported to the Medical Assessor that she is able to attend the gym or yoga when she is feeling better. She did not give any evidence that she requires a support person for same. This is not consistent with a Class 3 impairment but rather a Class 2 impairment.
(h) On 15 May 2025 Dr Goldstein reported the appellant "...has been busy with family commitments and a wedding over the past two weeks, involving constant excursions and get togethers". The appellant is able to attend social gatherings.
(i) On 9 June 2025, Dr Goldstein reported that the appellant had "...shown significant progress in her recovery... " She reported a positive experience of Art Day Program, noting a marked improvement in her distress tolerance and overall mental wellbeing. Dr Goldstein reported _"_She presents as well as I have seen her, and I am confident that this program will further support her recovery." She reported to the Medical Assessor she enjoys making art or tending to her garden at home. This evidence indicates some level of functioning in this category.
(j) The Medical Assessor made no error in his assessment of Class 3 impairment in line with his findings and the evidence. The Appeal Panel would not be satisfied that there is any demonstrable error.
(k) Ground 3 - Social functioning - the Medical Assessor assessed a Class 2 impairment.
(l) The appellant was single at the time of her injury after going through a divorce. The appellant reported she has "cut off most friends" as she feels she has nothing to contribute. She remains in touch with her two sons and her daughter. She sees her sons regularly and sees her daughter, who lives in Melbourne, two times per year.
(m) On 15 May 2025 Dr Goldstein reported the appellant "...has been busy with family commitments and a wedding over the past two weeks, involving constant excursions and get togethers".
(n) The evidence indicates that the appellant is able to function socially, even if only with family members. She has not given evidence of strained relationships, conflicts, or domestic violence. Therefore it was open for the Medical Assessor to assess a Class 2 impairment.
(o) The appellant has failed to demonstrate that the MAC contains any demonstrable error. The MAC contains an accurate assessment of the appellant's impairment in line with the Guidelines. The MAC ought to be confirmed.
"Class 2 Mild impairment: able to live independently; looks after self adequately, although may look unkempt occasionally; sometimes misses a meal or relies on take-away food.
Class 3 Moderate impairment: can't live independently without regular support. Needs prompting to shower daily and wear clean clothes. Does not prepare own meals, frequently misses meals. Family member or community nurse visits (or should visit) 2-3 times per week to ensure minimum level of hygiene and nutrition."
She lives on her own. When she is feeling better, she will go to gym or to do yoga or gym, do some painting, and look after her house and garden 'but when I'm unwell, that all falls aside and I stop going to appointments, just doing them by telehealth, not answering the phone, not staying in touch with the children'. She is 'reasonably OK' with cooking and cleaning 'but when I start sinking into depression and I stop showering and the cleaning just has to wait'. She would "normally eat just twice a day ... but in bad periods less - probably over the last 5 years, I've dropped about 7 kilos' and on bad days 'I might just make salad'.
Comment: While her level of impairment may fluctuate, she has significant period in which there is evidence of at least Class II impairment."
"She is "reasonably OK" with cooking and cleaning 'but when I start sinking into depression and I stop showering and the cleaning just has to wait'. She would 'normally just eat twice a day ... but in bad periods less - probably over the last 5 years, I've dropped about 7 kilos...' and on bad days 'I might just make salad.'
"In or around 2024, I got a support dog, her name is Molly. Molly gives me purpose and I feel as though she has saved me on many occasions.
I eat very little, and often I will skip meals, I try to make sure I eat two (2) meals a day but this is difficult. This has caused me to loose [sic] weight....
I have a hard time upkeeping self-care habits. I do make sure to shower before I go out."
"Currently lives alone but significant evidence that she is not attending to self-care adequately, misses meals on a regular basis, has lost weight, and alcohol use is problematic when living alone."
"Her appetite has also been affected; she tells me that she is not eating well, either skipping meals or eating irregularly, and has noticed fluctuations in her weight as a result."
"...Ultimately, as is clear from Wingfoot v Kocak and IAG v Keen, both of which arose in the context of (for this purpose) relevantly analogous legislative schemes, [the Medical Assessor] was required to make an assessment of the factual or evaluative question referred under s 319(c) of the 1998 Act, being the degree of the plaintiff's permanent impairment as a result of the Injuries. Notwithstanding that s 321 of the 1998 Act provides for a medical dispute to be referred for assessment, the role of the medical assessor is not to adjudicate between or to resolve the competing positions of the parties. A medical assessor must plainly consider the material before him or her, and that material will likely include expert assessments of WPI relied upon by a claimant and an employer where the dispute is as to the degree of the claimant's WPI, but no higher level of 'engagement' is required under the 1998 Act."
"Class 2: Mild impairment: occasionally goes out to such events e.g. without needing a support person, but does not become actively involved (e.g. dancing, cheering favourite team).
Class 3: Moderate impairment: rarely goes out to such events, and mostly when prompted by family or close friend. Will not go out without a support person. Not actively involved, remains quiet and withdrawn.
Class 4: Severe impairment: never leaves place of residence. Tolerates the company of a family member or close friend, but will go to a different room or garden when others come to visit family or flat mate."
She does not go out socially, "unless it's with my sons" and might have breakfast with one son "every 2 or 3 weeks" most usually picked up by him. At other times, she will go down to see her other son which might be once a month. She has not been out with anyone but her sons for a long time. When feeling better, she might go out to see her son on her own "but even then having them come over or going to see them, it's gotta be for a limited amount of time - I can't keep the façade up."
"When she is feeling better, she will go to gym or to do yoga, do some painting, and look after her house and garden: But when I'm unwell, all that falls aside ..."
"I don't like leaving the house and only leave if I need to. I will sometimes get my groceries delivered or if I have to go to the shops, I will go around thirty (30) minutes before they close. I will go out for appointments that I have to attend".
"Currently very socially isolated, has lost all her friends and does not
"Her days are spent mostly at home. She has lost all of her friendships. She will leave the house to attend appointments, the local shops or to pick up medication. Prior to an epigastric hernia operation she was going to the gym daily. She reads a wide variety of books often forgetting what she has read. Her concentration is very poor, and she has to re-read things."
"Adele has been busy with family commitments and a wedding over the past two weeks, involving constant excursions and get-togethers. She reports having relapsed with alcohol over approximately 10 days, with her last drink being last Wednesday. She has managed to get herself back on track, but we are concerned that without intervention, her condition may worsen."
"Class 2: Mild impairment: existing relationships strained. Tension and arguments with partner or close family member, loss of some friendships.
Class 3: Moderate impairment: previously established relationships severely strained, evidenced by periods of separation or domestic violence. Spouse, relatives or community services looking after children
Class 4: Severe impairment: unable to form or sustain long term relationships. Pre-existing relationships ended (eg lost partner, close friends). Unable to care for dependents (eg own children, elderly parent)."
"She is many years divorced. She has "cut off most of my friends because I couldn't face them" saying she feels with her depression that I've got nothing to contribute" she remains in touch with her children she has a daughter in Melbourne whom she sees twice a year and 2 sons who live locally whom she sees more often. She says in relation to this, "I just don't think I'm a good person anymore".
"Has lost all of her pre-existing friendships and unable to form new
ones or sustain current ones. Unable to care for anyone else."
Ground 4 - The Guidelines require that the assessor must rate according to the predominant level of functioning over time, not occasional good periods
"It is expected that the psychiatrist will provide a rationale for the rating based on the injured worker's psychiatric symptoms. The diagnosis is among the factors to be considered in assessing the severity and possible duration of the impairment, but is not the sole criterion to be used. Clinical assessment of the person may include information from the injured worker's own description of his or her functioning and limitations, and from family members and others who may have knowledge of the person. Medical reports, feedback from treating professionals and the results of standardised tests - including appropriate psychometric testing performed by a qualified clinical psychologist and work evaluations - may provide useful information to assist with the assessment. Evaluation of impairment will need to take into account variations in the level of functioning over time. Percentage impairment refers to whole person impairment (WPI)."
"Assessing permanent impairment involves clinical assessment of the claimant as they present on the day of assessment taking into account the claimant's relevant medical history and all available relevant medical information ..."
"Yes. I am with respectful disagreement with Dr Malik who has declined to assess whole person impairment on the grounds that she has not reached maximum medical impairment.
The worker's overall history is one of repeated hospitalisations because of exacerbations of her symptoms. Her recent hospitalisations have more of the character of crisis management in the face of repeated flareups of her symptoms with depressed, high anxiety, and escalating alcohol use. Her condition has become one of stable instability and it is unlikely that the present hospitalisation or any further periods in hospital or biological interventions will substantially alter her level of impairment".
"I have participated in the following inpatient stays:
(a) 4 May 2020 to 1 June 2020;
(b) 5 June 2020 to 6 July 2020;
(c) 9 July 2020 to 11 July 2020;
(d) 16 April 2022 to 11 June 2022;
(e) 27 June 2022 to 28 June 2022;
(f) 3 July 2022 to 28 July 2022;
(g) 23 September 2022 to 30 October 2022;
(h) 27 March 2023 to 14 May 2023;
(i) 16 August 2023 to 20 September 2023; and
(j) 25 January 2024 to 15 February 2024."
(k) 3 July 2022 to 28 July 2022;
(l) 23 September 2022 to 30 Octo
The Appeal Panel notes that the appellant had further admissions as an inpatient in 2024 and 2025. The Medical Assessor noted that she has had three or four hospitalisations each year always at Currumbin Clinic usually with suicidal ideations/attempts. The Medical Assessor wrote: "She may have been in hospital three times this year and would be in for 'usually around a month - the last time was 9 weeks' which was 'probably about a month ago'."
The appellant submits that the Medical Assessor appears to have given disproportionate weight to intermittent periods of relative functioning and discounted the sustained episodes of incapacity evidenced by multiple hospitalisations each year.
The Guidelines require that evaluation of impairment will need to take into account variations in the level of functioning over time. As noted above, the Medical Assessor was aware of the fluctuations in the appellant's condition and the pattern of hospitalisations. The Medical Assessor was aware and referred to the fluctuations in the appellant's condition and the hospitalisations. However, in the years since the work injury, the appellant has not spent a predominate amount of time in each year in hospital and she has never received domiciliary support.
This ground of appeal is not made out.
In summary, the Appeal Panel finds no error in the assessments of self-care and personal hygiene, social and recreational activities and social functioning.
For these reasons, the Appeal Panel has determined that the MAC issued on
27 October 2025 should be confirmed.
Rye
Third Sector Australia Ltd [2026] NSWPICMP 122;