austlii:nsw/NSWPICMP/2025/235
General information, not legal advice.
NSWPICMP
2025-04-03
Original judgment source is linked above.
QBE Insurance (Australia) Limited v Soldo [2025] NSWPICMP 235
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; review of Medical Assessment Certificate (MAC); threshold injury; finding cervical spine radiculopathy but that the accident did not cause referred injury; whether the claimant suffered a threshold injury as cervical spine and lumbar spine injuries with radiculopathy; radicular symptoms soon after accident but no verifiable radiculopathy; Review Panel re-examination showed no objective verifiable radiculopathy in line with the Motor Accident Guidelines (Guidelines); considered; whether earlier examinations complied with Guidelines to identify radiculopathy; Review Panel considered authorities on causation; - referred injuries are not threshold; MAC revoked; new certificate issued.
This certificate is issued under s 7.23(1) of the Motor Accident Injuries Act 2017 (the MAI Act)
(a) Dr Oreb's certificates of capacity (three between 28 October and
24 December 2019), statement and clinical notes;
(b) Dr Robertson's report dated 21 November 2019;
(c) Application for personal injury benefits dated 29 November 2019;
(d) liability letter from insurer dated 16 March 2020 an application for review;
(e) insurer's minor injury reply submissions an annexure dated 1 October 2021;
(f) insurer's medical review reply submissions dated 28 October 2022;
(g) Medical Assessor Home's certificate dated 16 September 2022;
(h) claimant's submissions regarding further medical assessment;
(i) claimant's appeal submissions dated 28 May 2024;
(j) President's delegate's decision dated 25 June 2024;
(k) Medical Assessor Wijetunga's further assessment dated 30 April 2024;
(l) Dr Guirgis's reports dated 27 February 2020, 2 June 2020, 7 February 2023,
7 March 2023 and 24 July 2023;
(m) Associate Professor Schwartz's reports dated 25 May 2020 (two) and
21 February 2023;
(n) Dr Rotstein's report 21 February 2023;
(o) insurer's submissions dated 31 May 2023 and 12 December 2023, and
(p) insurer's reply submissions and annexures dated 19 June 2024:
(q) claimant's statement dated 18 September 2024 addressing when the claimant first experienced spinal symptoms.
11 September 2017. The insurer submits these items must be considered in respect of causation. 5. The insurer refers to a lack of complaints about the cervical spine at the hospital as supporting that proposition. It submits it is questionable whether the accident could have contributed materially to the claimant's cervical and lumbar spine spine injury. 6. The hospital records dated 11 October 2019 (R5) reveal the claimant reported upper thoracic and lower back pain several hours after the accident but there was no cervical spine pain complaints. Examination did not reveal any injuries at the claimant's four limbs and the cervical spine was not tender. The thoracic spine was tender in the upper aspect and the lumbar spine was mildly tender at the LS junction but there were nil focal neurological deficits. Lumbar and thoracic spine X-rays did not reveal fractures. The impression was of a soft tissue injury to the back which constitutes a threshold injury under the MAI Act.
15 November 2024. An accredited Croatian interpreter attended to assist the claimant and the Medical Assessors. 2. The Medical Assessors explained the reasons for the re-examination.
13 September 2022 and Medical Assessor Wijetunga. 4. However, the available medical records establish that cervical spine radiculopathy, as defined in the Guidelines, has been present during examinations after the subject motor accident. 5. The claimant's work history was physical labour for 25 years before the accident without any neck issues. 6. The claimant told the Panel that he felt neck pain without reference to his limbs soon after accident. A/Prof Schwartz records he was discharged from hospital a day after the accident with a neck collar. The insurer states the hospital discharge summary does not refer to neck pain, but the Panel could not locate that summary in the parties' bundles. 7. However, Mr Soldo included a reference to the neck in his application for personal injury benefits dated 29 November 2019. 8. Neurologist Dr Raymond Schwartz examined the claimant and reported on 25 May 2020 that he accepted the nexus between the accident and the claimant's symptoms which was "accompanied by cervical and lumbar radiculopathies". Further, he predicted the trajectory of the cervical condition when he opined that although the claimant's upper limbs were not presently showing "significant radicular symptoms" in his upper limbs the specialist wanted to treat those parts because he was concerned this could change. 9. The claimant's statement dated 18 September 2024 states one to two months after the accident he experienced stiffness between his neck and shoulders plus numbness with pins and needles in both shoulders and his left arm. There were no intervening events between the accident and when the claimant first experienced radicular symptoms. 10. The relevant examinations for cervical radiculopathy that satisfies the cl 5.8 definition are:
(a) The latest Dr Guirgis' report dated 24 July 2023 stating:
"Clinical examination showed signs of right C6/7 radiculopathy and of right LS radiculopathy. On the right side there was Grade IV weakness in the muscle predominantly innervated by the C6 nerve root namely the wrist extension; the right brachioradialis reflex was sluggish; and there was demonstrable blunting of sensation in the right C6 nerve root territory including the thumb & index finger."
(b) Unlike Medical Assessor Home, Medical Assessor Wijetunga's certificate and reasons dated 30 April 2024 found the claimant's cervical spine had dysmetria reduced flexion, reduced brachioradialis reflex (C5/C)and reduced sensation of the thumb and hypothenar eminence (C6) corresponding to the right thumb.
"Normal lumbar Iordosis lost; restriction in the active range of movements 1/2 flexion/extension, and 2/3 side-flexion & rotation to the right and 1/3 side side-flexion & rotation to the left with guarding on trying to move beyond this range,, and SLR: positive on the right at 50; and possible on the left to 70; tension signs positive on the right side, symptoms and signs of right LS radicular involvement including Grade IV weakness of the right Extensor Hallucis Longus and blunting of sensation in the right L5 territory... Clinical examination of the spine was not much different from my earlier findings. The only significant difference was the demonstration of signs of right L5 radiculopathy. On the right side there was Grade IV weakness of the muscles within the L5 myotome including the extensor hallucis Iongus (big toe extensor) and the extensor digitorum (heel walk). There was blunting of sensation in the right 5 nerve root territory. The reflexes were normal."
The Motor Accident Injuries Amendment Bill 2022 amended the MAI Act so that from 1 April 2023 the term "threshold" substitutes for "minor". The terms are interchangeable. This decision will retain the former term when talking about Medical Assessor Woo's decision and the insurer's earlier decision, but the current term will be used when addressing our certificate.
At the time this dispute became apparent s 1.6 of the MAI Act defined a minor injury to include a "soft tissue injury" or a "threshold psychological or psychiatric injury." Section 1.6(2) of the MAI Act defines a soft tissue injury to mean:
"[A]n injury to tissue that connects, supports or surrounds other structures or organs of the body (such as muscles, tendons, ligaments, menisci, cartilage, fascia, fibrous tissues, fat, blood vessels and synovial membranes), but not an injury to nerves or a complete or partial rupture of tendons, ligaments, menisci or cartilage."
Section 1.6 provides regulations may be made to exclude or include a specified injury from being a soft tissue injury or a threshold psychological or psychiatric injury. Part 1, clause 4 of the Motor Accident Injuries Regulation 2017 (the Regulations) further defines threshold injury to include "an injury to the spinal nerve root that manifests in neurological signs (other than radiculopathy)" and an acute stress disorder and an adjustment disorder.
Part 5 of the Motor Accidents Guidelines (the Guidelines) are made pursuant to s 10.2 of the MAI Act. The Guidelines contain the procedure for assessing whether the motor accident caused a threshold injury for the purposes of the MAI Act. Version 9.1 of the Guidelines commenced on
1 April 2023 and applies to motor accidents occurring on or after 1 December 2017. In respect of the medical assessment of whether an injury is a threshold injury, the Guidelines relevantly provide:
"5.3 The assessment will determine whether the injury related to the claim is a soft tissue injury or a threshold psychological or psychiatric injury caused by the motor accident.
5.4 Diagnostic imaging is not considered necessary to assess the threshold injury.
5.5 A diagnosis for the purpose of a threshold injury decision must be based on a clinical assessment by a medical practitioner or other suitably qualified person independent from the insurer.
5.6 The assessment of whether an injury caused by the accident is a threshold injury for the purposes of the MAI Act should be based on the evidence available and include all relevant findings derived from:
a comprehensive accurate history, including pre-accident history and pre-existing conditions
a review of all relevant records available at the assessment
a comprehensive description of the injured person's current symptoms
a careful and thorough physical and/or psychological examination
diagnostic tests available at the assessment. Imaging findings that are used to support the assessment should correspond with symptoms and findings on examination."
Clauses 5.7 to 5.9 of the Guidelines relate to whether an injury to a spinal nerve root in the context of neurological symptoms is classified as a threshold injury. An injury resulting in radiculopathy will not be classified as a threshold injury.
"In assessing whether an injury to the neck or spine is a soft tissue injury, an assessment of whether or not radiculopathy is present is essential."
Radiculopathy is defined in clause 5.8 of the Guidelines as follows:
"Radiculopathy means the impairment caused by dysfunction of a spinal nerve root or nerve roots when two or more of the following clinical signs are found on examination when they are assessed in accordance with 'Part 6 of the Motor Accident Guidelines: Permanent impairment'.
(a) loss or asymmetry of reflexes (see the definitions of clinical findings in Table 6.8 in these Guidelines)
(b) positive sciatic nerve root tension signs (see the definitions of clinical findings in Table 6.8 in these Guidelines)
(e) muscle atrophy and/or decreased limb circumference (see the definitions of clinical findings in Table 6.8 in these Guidelines)
(d) muscle weakness that is anatomically localised to an appropriate spinal nerve root distribution
(e) reproducible sensory loss that is anatomically localised to an appropriate spinal nerve root distribution."
Neurological symptoms that do not meet the assessment criteria for radiculopathy means the injury will be assessed as a threshold injury.
Relevant to assessing evidence of injuries to the nerves, complete or partial rupture of tendons, ligament, menisci or cartilage. In _Momand v Allianz Australia Insurance Lim_ited [2023] NSWSC 1014 at [69] Harrison AsJ stated:
"It is my view that the Assessor misdirected himself when he omitted to consider the entirety of the findings of the MRI scan to the plaintiff's cervical spine, namely, an assessment of the individual disc levels throughout the cervical spine is notable for broad-based disc protrusion at C5/C6. This indents the ventral thecal sac and is not associated with central canal compromise. Had he fully appreciated the report of the MRI scan to the plaintiff's cervical spine, he would have appreciated that there was a disc protrusion at C5/C6 and this indents the ventral sac. The ventral sac is a membranous sheath or tube of dura mater surrounding the spinal cord. A disc is comprised of cartilaginous material. This injury is not one that falls within the definition of a minor injury. In any event, the assessor did explain the relationship between a disc protrusion, the protrusion of disc material by reason of the partial or complete rupture of the cartilaginous tissue comprising it, indentation of the thecal sac and the definition of minor injury, were injury to cartilage, which is what a disc is, is not a minor injury by reason of the statutory definition. This ground of review was raised before the delegate."
Part 5 of the Personal Injury Commission Act 2020 (the PIC Act) enables the Commission to make rules with respect to the practice and procedure before the Commission including proceedings before a panel reviewing a decision of a merit reviewer or a Medical Assessor.
Rules 127 to 130 of the Personal Injury Commission Rules 2021 (PIC Rules) are made pursuant to Part 5 of the 2020 Act. A Panel determines how it conducts and determines the proceedings and may determine the proceedings solely based on the written application.
The review is a new assessment of all matters with which the medical assessment is concerned. The original medical assessment related to the injuries sustained in the motor accident and whether they were threshold or satisfying the threshold as defined under the MAI Act.
The Review Panel, comprised of two specialist medical practitioners and a legal member, is not required to choose between competing medical opinions and is required to form its own opinion: Insurance Australia Group Ltd v Keen and Insurance Australia Ltd v Marsh.
The Review Panel adopts the reasoning in David v Allianz Australia Ltd that radiculopathy can be present at any time to satisfy the concept that the injury is not threshold for the purposes of the MAI Act.
We also adopt the reasoning in Lynch v AAI Ltd that the claimant bears the onus of proof in establishing any injury is not a threshold injury for the purposes of the MAI Act.
The rules of evidence do not apply to this Review. The Panel may look into any matter relevant to the issues in dispute in such a manner, subject to providing procedural fairness to all the parties.
Sections 5D and 5E of the Civil Liability Act 2002 apply to the MAI Act regarding causation.
However, whilst Chapter 5 of the Guidelines apply to the determination of whether an injury is a threshold injury, it is unclear and unlikely the provisions in Part 6 of the Guidelines pertaining to the meaning of causation of injury and impairment apply to assessing causation in threshold injury disputes. This is because Part 6 is specified as applying only to the assessment of Permanent Impairment.
In order to promote consistency and harmony in the determination of medical assessment matters, the Panel proposes adopting the approach to causation set out in clauses 6.6 and 6.7 of the Guidelines.
Part 6 of the Guidelines dealing with permanent impairment states:
"6.6 Causation is defined in the Glossary at page 316 of the AMA 4 Guides as follows:
'Causation means that a physical, chemical, or biologic factor contributed to the occurrence of a medical condition. To decide that a factor alleged to have caused or contributed to the occurrence or worsening of a medical condition has, in fact, done so, it is necessary to verify both of the following:
1. The alleged factor could have caused or contributed to worsening of the impairment, which is a medical determination
2. The alleged factor did cause or contribute to worsening of the impairment, which is a non-medical determination.'
This, therefore, involves a medical decision and a non-medical informed judgement.
6.7 There is no simple common test of causation that is applicable to all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be a sole cause as long as it is a contributing cause, which is more than negligible. Considering the question 'Would this injury (or impairment) have occurred if not for the accident?' may be useful in some cases, although this is not a definitive test and may be inapplicable in circumstances where there are multiple contributing causes."
Clause 6.138 of the Guidelines defines radiculopathy as the impairment caused by dysfunction of a spinal nerve root or nerve roots. To conclude that a radiculopathy is present, two or more of the following signs should be found:
(a) loss or asymmetry of reflexes;
(b) positive sciatic nerve root tension signs;
(c) muscle atrophy and/or decreased limb circumference;
(d) muscle weakness that is anatomically localised to an appropriate spinal nerve root distribution, and
(e) reproducible sensory loss that is anatomically localised to an appropriate spinal nerve root distribution.
The decision in Peet v NRMA Insurance Ltd [2015] NSWSC 558 provides further guidance to the Panel on causation. Peet reviewed a number of Supreme Court decisions including the observations of Justice Campbell in Owen v Motor Accidents Authority of NSW [2012] NSWSC 560 who stated it was "well to emphasise the question to be assessed is one of legal causation involving mixed questions of fact and law arising principally from the law of negligence as modified by the Civil Liability Act, 2002, s 5D".
Further, in Hunter v Insurance Australia Ltd [2021] NSWSC 623 the Court observed (at [16]) a Panel was obliged to apply the Guidelines which incorporated "common law principles of causation. "Under s 63(3) of the MAC Act and Sch 1, cl 14F (2) of the Personal Injury Commission Act 2020 (the PIC Act), the Panel consists of two Medical Assessors and a Member of the Motor Accidents Division of the Commission.
The Civil Liability Act 2002 (the CL Act) applies to the MAI Act in determining causation. In Raina v CIC Allianz Insurance Ltd [2021] NSWSC 13 (Raina) at [65] Campbell J stated:
"One may accept that a review Panel is engaged in a process of dispute resolution by expert assessment of medical issues arising under the Act. However, the questions arise in a legal context, and it is incumbent upon the Panel, medical practitioners they may be, to correctly apply the law including the law of causation in the exercise of their powers. This includes the provisions of Division 3 of Part 1A of the Civil Liability Act 2002 (NSW), ss 5D and 5E: see s 3B(2)(a) of that Act. Although it may be expected that questions about the appropriate scope of liability will arise but rarely."
Wright J in Briggs No. 2 [2022] NSWSC 372 reminds the Panel that the relevant legal test in relation to causation does not require scientific certainty. His Honour stated at [70]-[72]:
"70. This reasoning does not accord with the relevant legal test in relation to causation, which does not require scientific certainty. In Metro North Hospital and Health Service v Pierce [2018] NSWCA 11, the Court of Appeal said, in relation to causation in a similar context, as follows at [138] (White JA, Macfarlan and Payne JJA agreeing):
'138 Whether the Hospital's negligence in not responding to the induced seizures in a timely manner materially contributed to Ms Pierce's worsened condition is not to be determined on the basis of scientific certainty, but on the balance of probabilities. As Spigelman CJ said in Seltsam Pty Ltd v McGuiness (2000) 49 NSWLR 262; [2000] NSWCA 29 at [143]:
'An inference of causation for purposes of the tort of negligence may well be drawn when a scientist, including an epidemiologist, would not draw such an inference'.'
71. The relevant principles were stated by Herron CJ, with whom Asprey and Holmes JJA agreed, in EMI (Australia) Ltd v Bes [1970] 2 NSWR 238 as follows, at 242:
'... it is not incumbent upon the applicant, upon whom the onus rests, to produce evidence from medical witnesses which proves to demonstration that the applicant's contention is correct. Medical science may say in individual cases that there is no possible connexion between the events and the death, in which case, of course, if the facts stand outside an area in which common experience can be the touchstone, then the judge cannot act as if there were a connexion. But if medical science is prepared to say that it is a possible view, then, in my opinion, the judge after examining the lay evidence may decide that it is probable. It is only when medical science denies that there is any such connexion that the judge is not entitled in such a case to act on his own intuitive reasoning. It may be, and probably is, the case that medical science will find a possibility not good enough on which to base a scientific deduction, but courts are always concerned to reach a decision on probability, and it is no answer, it seems to me that no medical witness states with certainty the very issue which the judge himself has to try.'
Furthermore, a finding of causal connection may be open without any medical evidence at all to support it, or when the expert evidence does not rise above the opinion that a causal connection is possible: Fernandez v Tubemakers of Australia Ltd [1975] 2 NSWLR 190 at 197 (Glass JA); Metro North Hospital at [140]."
These observations were made in the context of a review Panel of three medical experts unlike the present Panel's composition following amendments to the MAC and MAI Acts.
[1] The MAI Act was amended to change this to "threshold".
QBE Insurance (Australia) Limited
Soldo [2025] NSWPICMP 235
(2000) 49 NSWLR 262