austlii:nsw/NSWPICMP/2025/391
General information, not legal advice.
NSWPICMP
2025-06-04
Original judgment source is linked above.
QBE Insurance (Australia) Limited v McKenzie [2025] NSWPICMP 391
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; review of Medical Assessment Certificate (MAC); whether the injured person suffered threshold injuries; claimant (minor) a passenger in a vehicle that was collided with; claim of post-traumatic stress disorder (PTSD) arising therefrom; MAC confirmed diagnosis and not a threshold injury; insurer lodged a review application; history of behavioural issues; - Review Panel found the accident did cause PTSD which is not a threshold injury; MAC confirmed.
Certificate issued under s 7.23(1) of the Motor Accident Injuries Act 2017
1 March 2021. The claimant was the passenger in a vehicle driven by his mother when a vehicle collided with them. 2. A claim was subsequently lodged upon QBE Insurance (Australia) Limited (the insurer), the compulsory third party insurer of the vehicle considered at fault. The claimant seeks payments of statutory benefits under the Motor Accident Injuries Act 2017 (MAI Act). 3. A dispute has arisen between the parties as to whether the claimant has suffered a psychological injury caused by the motor accident and whether any such injury is a "threshold" injury for the purposes of the MAI Act. 4. A threshold injury determination is an important one in terms of an injured person's entitlements under the MAI Act. If a determination finds that the motor accident has caused a non-threshold injury then the gateway to ongoing statutory benefits and an entitlement to claim damages is opened. 5. An application was lodged with the Personal Injury Commission (Commission) seeking a determination of the dispute. 6. Pursuant to Schedule 2, cl 2 of the MAI Act, various matters are declared to be a medical assessment matter including whether "the injury caused by the motor accident is a threshold injury for the purposes of the Act". 7. A medical assessment matter is determined in accordance with Division 7.5 of the MAI Act. This means that the matter is determined at first instance by a Medical Assessor. 8. The dispute about whether the injury caused by the motor accident is a threshold injury, is a medical dispute, as defined by s 7.17 of the MAI Act, and a medical assessment matter: Schedule 2, cl 2(e) of the MAI Act. 9. Medical Assessor Christopher Rikard-Bell issued a certificate and reasons dated
13 October 2023, which certified that the motor accident caused the claimant to suffer
post-traumatic stress disorder, which is a threshold injury for the purposes of the MAI Act.
MAI Act. On 13 December 2023 the President's delegate determined that there was reasonable cause to suspect the medical assessment was incorrect in a material respect. As such the review application was accepted and referred to a Review Panel (the Panel). 2. Section 7.26(5A) of the MAI Act provides that a review panel consists of two Medical Assessors and a Member assigned to the Motor Accidents Division of the Commission. 3. The review of the medical assessment is not limited to a review of only that aspect of the assessment that is alleged to be incorrect and is to be by way of a new assessment of all the matters with which the medical assessment is concerned: s 7.26(6) of the MAI Act. 4. Rules 127 and 130 of the Personal Injury Commission Rules 2021 (Rules) are made pursuant to Part 5 of the Personal Injury Commission Act 2020 (PIC Act). A Review Panel determines how it conducts and determines the proceedings and may determine the proceedings solely based on the written application: Rule 128 of the Rules. 5. The Panel met via video conference on 13 January 2024 and determined that a
re-examination of the claimant was required. A medical examination was arranged to take place on 10 February 2025 with Medical Assessor Newlyn and Medical Assessor Friend via Microsoft Teams. The claimant failed to attend that appointment, apparently due to ill health. A further examination was arranged to occur on 10 March 2025. The examination took place as scheduled. 6. The Panel reconvened via videolink for a second teleconference on 24 March 2024.
MAI Act. The Guidelines contain the procedure for assessing whether an injury caused by a motor accident is a threshold injury for the purposes of the MAI Act. Version 9.1 of the Guidelines commenced on 1 April 2023 and applies to motor accidents occurring on or after 1 December 2017. In respect of the medical assessment of whether an injury is a threshold injury, the Guidelines relevantly provide:
5.3 The assessment will determine whether the injury related to the claim is a soft tissue injury or a threshold psychological or psychiatric injury caused by the motor accident.
5.4 Insurers should not require injured persons to undergo diagnostic imaging for the purpose of the insurer determining whether the injury related to the claim is a threshold injury. Diagnostic imaging is not considered necessary to assess threshold injury.
5.5 A diagnosis for the purpose of a threshold injury decision must be based on a clinical assessment by a medical practitioner or other suitably qualified person independent from the insurer.
5.6 The assessment of whether an injury caused by the accident is a threshold injury for the purposes of the Act should be based on the evidence available and include all relevant findings derived from:
(a) a comprehensive accurate history, including pre-accident history and pre-existing conditions
(b) a review of all relevant records available at the assessment
(c) a comprehensive description of the injured person's current symptoms
(d) a careful and thorough physical and/or psychological examination
(e) diagnostic tests available at the assessment. Imaging findings that are used to support the assessment should correspond with symptoms and findings on examination."
"Threshold psychological or psychiatric injury assessment
5.10 In assessing whether an injury is a threshold psychological or psychiatric injury, an assessment of whether a psychiatric illness is present is essential.
5.11 The assessment of whether a psychiatric illness is present must be made using the Diagnostic & Statistical Manual of Mental Disorders, Fifth Edition, Text Revision (DSM-5-TR), published by the American Psychiatric Association.
5.12 Where the symptoms associated with the injured person's psychological or psychiatric injury do not meet the assessment criteria for a recognised psychiatric illness, with the exception of acute stress disorder and adjustment disorder, the injury will be considered a threshold injury."
Claimant's submissions made to Medical Assessor Rikard-Bell (undated)
Insurer's submissions made to Medical Assessor Rikard-Bell dated 1 February 2023
Insurer review submissions dated 7 November 2023
Application for personal injury benefits dated 12 August 2022
GP clinical file - Pius X Aboriginal Corporation (Dr Hamze)
Department of Education - Moree Secondary College
1 March 2021 MVA. She said she did not think he had any developmental delay.
History of Symptoms Following the Motor Accident
History of Treatment Following the Motor Accident
Details of Any Relevant Injuries or Conditions Sustained Since the Motor Accident
V43.6 Car passenger injured in a collision with a car
DSM-5-TR Diagnostic Criteria for Posttraumatic Stress Disorder
A. The claimant was exposed to threatened death in the following way:
post-traumatic stress disorder. Because the claimant has an intellectual disability he has difficulty explaining and reporting symptoms. This also accounts for the lack of complaint within the general practitioner records, with the consultations largely centred on ongoing concerns of a respiratory nature. The Panel noted that on this occasion the claimant and his mother provided a history of symptoms that satisfied diagnostic criteria for post-traumatic stress disorder with recurrent memories of the accident, avoidant behaviours, persistent anxiety and heightened arousal, and was accepted by the Medical Assessors as consistent when applying their clinical judgment.
QBE Insurance (Australia) Limited
McKenzie [2025] NSWPICMP 391