austlii:nsw/NSWPICMP/2025/918
General information, not legal advice.
NSWPICMP
2025-11-24
Original judgment source is linked above.
QBE Insurance (Australia) Limited v Chan [2025] NSWPICMP 918
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; review of medical assessment certificate (MAC); whole person impairment (WPI); pedestrian hit by motorcycle; comminuted depressed fracture of the lateral tibia plateau; extension of the fracture line into the proximal tibiofibular joint; coccyx fracture; low back pain; ligamentous injury to the ankle; development of DVT; right leg shortening and moderate osteoarthritis; scarring over right knee and shin; lumbosacral category ii; right lower extremity 8% WPI from the right knee; 2% WPI from right ankle; lumbar spine injury 5% WPI; Held - WPI 15%.
16 April 2025. 2. The following injuries caused by the motor accident give rise to a permanent impairment of 15% and it is greater than 10%: * lumbar spine, soft tissue injury - 5%; * right knee, fracture of the tibial plateau - 8%, and * right ankle, soft tissue injury involving ligaments ATFL, CFL and deltoid - 2%.
13 June 2022. The parties agreed that the claimant had sustained non-threshold injuries. 2. The claimant sought a concession from the insurer that her injuries exceeded 10% whole person impairment (WPI) for the purposes of the Motor Accident Injuries Act 2017. Following a review, the insured declined to make this concession and accordingly the claimant lodged an application for assessment of WPI. 3. The claimant was examined by Medical Assessor Mohammed Assem on 15 April 2025 who, in a certificate dated 16 April 2025, determined that the injuries caused by the motor accident gave rise to a permanent impairment of 13%. The insurer sought a review of this certificate and, in a decision dated 19 June 2025, President's delegate Stephanie Wigan determined that there was a reasonable cause to suspect that the medical assessment was incorrect in a material respect. 4. The matter was then referred to this medical panel. There were directions issued to the parties to upload all material which was before Medical Assessor Assem at the time of his examination. The parties have done this and the Panel is satisfied that all relevant materials are before it. The panel convened on 26 August 2025 and determined that it was appropriate that an examination of the claimant be undertaken. 5. Clause 14F of Schedule 1 of the Personal Injury Commission Act 2020 (the PIC Act) provides that the new review provisions apply in relation to a decision of a new decision-maker. A "new decision maker" is defined in cl 14A(1) of the Schedule 1 of the PIC Act. As the medical assessment, the subject of the review, was made on or after 1 March 2021, the new review provisions apply. 6. The new review provision provides that a review panel consists of two Medical Assessors and a Member assigned by the Motor Accidents Division of the Personal Injury Commission (Commission). 7. Part 5 of the PIC Act enables the Commission to make rules with respect to its practice and procedure including proceedings before a panel reviewing a decision of a Medical Assessor. 8. Rules 127 to 130 of the Personal Injury Commission Rules 2021 (PIC Rules) are made pursuant to Part 5 of the PIC Act. A review panel determines how it conducts and determines the proceedings and may determine the matter solely based on the written application. 9. The review of the medical assessment is by way of a new assessment of all the matters with which the medical assessment is concerned. 10. The claimant attended the examination by Medical Assessor Oates at the Personal Injury Commission (PIC) Suites on 23 October 2025.
Pre-accident medical history and relevant personal details
History of symptoms and treatment following the motor accident
Details of any relevant injuries or conditions sustained since the motor accident
SUMMARY OF RELEVANT RADIOLOGICAL AND MEDICAL IMAGING AND OTHER INVESTIGATINOS
8 November 2023 as a healed fracture. 2. There was coccygeal pain noted in the contemporaneous medical records. The coccyx fracture has healed without deformity giving 0% WPI.
QBE Insurance (Australia) Limited
Chan [2025] NSWPICMP 918;