66 In the present case, as I have found the facts, the plaintiff was not told, until 2006, that it was the operation performed by the defendant which played a role in causing her condition, and that the defendant either should not have performed that operation, or should have done it differently. In 1997 the plaintiff consulted Slater & Gordon, solicitors. By that time she had already undergone corrective surgery by Mr Tjandra. She left her claim in the hands of her solicitors for three years. There is no suggestion that the plaintiff's then solicitors did not carry out their task appropriately. Nonetheless, on the investigations undertaken by them, they advised the plaintiff, in August 2000, that in their view the plaintiff's claim was not "viable". The plaintiff, in her evidence, was adamant that it was then that Slater & Gordon ceased to act on her behalf. In fact the correspondence which was tendered in evidence indicates that Slater & Gordon, after giving that advice, continued to investigate the plaintiff's claim until November 2001. The plaintiff denies knowing of that circumstance. Certainly, in October 2000, she had made a serious attempt to commit suicide. It would seem that her psychological state was, to say the least, fragile. Her evidence, which was not contradicted, was that it was her husband who had always been responsible for communicating with Slater & Gordon and giving them instructions. In any event, it is clear that Slater & Gordon, after making further investigations, concluded, in November 2001, that the plaintiff should not pursue her claim. Advice had been received from counsel that "to issue proceedings in this case would be very risky". In a letter addressed to the plaintiff (but which I find was read not by her but by her husband), Slater & Gordon expressed agreement with counsel's view. Pausing there, in my view, it could not be said, as at 2001, that the plaintiff had failed to take reasonable steps to ascertain the cause of her condition, or to ascertain her rights against her medical practitioner.