Consideration of the appeal
132 It is convenient to deal together with the taxpayer's two grounds of appeal. This is consistent with the approach taken in the taxpayer's submissions.
133 The taxpayer frames the issue in the proceeding as being whether, by the December 2014 letter, the Deputy Commissioner made a decision pursuant to s 8AAG of the TA Act to remit GIC imposed in relation to the taxpayer's tax liabilities if the taxpayer made the lump sum payment of $839,115.43 on or before 30 January 2015. The taxpayer contends that the letter constituted or manifested a decision by the Deputy Commissioner to remit GIC accruing on the taxpayer's tax liabilities up to the date of the letter if the lump sum payment was made.
134 The taxpayer submits that the primary judge held, at [56] of the Reasons, that the evidence of Mr Celantano's subjective thought processes was determinative of the question of whether the December 2014 letter manifested a decision to remit GIC, and that this was an error. The taxpayer also submits that the primary judge ought to have concluded that the question whether the December 2014 letter constituted a decision by the Deputy Commissioner ought to have been determined by reference to the content of the letter itself and the objective circumstances in which it was sent. The taxpayer submits that, having regard to these matters, the primary judge ought to have concluded that the letter was a decision to remit GIC. In oral submissions, counsel for the taxpayer stated that the taxpayer did not challenge any of the primary judge's factual findings (T29).
135 The Deputy Commissioner essentially submits that the approach taken by the primary judge was correct.
136 In our view, there is some force in the taxpayer's position as to the correct construction of the December 2014 letter. However, even if that construction is accepted, we do not consider that the taxpayer has established any error in the primary judge's conclusion, namely that no decision was made, on or about 8 December 2014, to remit GIC.
137 In relation to the construction of the December 2014 letter, in our opinion, the natural reading of the letter, in the context in which it was written, is that the Deputy Commissioner agreed to accept a payment of the lump sum amount on or before 30 January 2015 in full discharge of the taxpayer's primary tax and GIC liabilities as set out in the statement of account dated 10 November 2014. This construction is supported by the following aspects of the letter:
(a) The heading of the letter was: "Payment arrangement for your Income Tax Account debt" (emphasis added). This linked the letter to the statement of account dated 10 November 2014 (headed "Income Tax Account"). The statement of account covered both primary tax and GIC.
(b) The reference in the first sentence of the letter to the taxpayer's recent promise to pay his "outstanding account" also linked the letter to the statement of account.
(c) The second sentence of the letter ("We agree to accept a lump sum payment of $839,115.43 on or by 30 January 2015") suggested that, if the taxpayer paid the lump sum by the date referred to in the letter, this would fully discharge the debt identified in the statement of account. This was further supported by the lump sum being described as a "payout figure" in the following sentence of the letter.
(d) The statement in the first sentence of the second paragraph that the payout figure was "inclusive of an estimated general interest charge (GIC) amount calculated to 30 January 2015" suggested that the payout figure covered all GIC up to 30 January 2015.
138 It is true that the letter did not, in terms, refer to the application for remission of GIC or to a determination of that application. However, we do not consider that this detracts from the reading of the letter outlined above. In particular, the letter did refer to GIC, stating that the payout figure was "inclusive of an estimated general interest charge (GIC) amount calculated to 30 January 2015". This indicates that the subject matter of GIC was comprehended by the letter.
139 It is also true that, during the conversation between the taxpayer and Mr Celantano on 4 or 5 December 2014, Mr Celantano said (as the primary judge found) that he would require the primary tax to be paid in full "whilst we consider the remission of general interest charge". However this was merely stating a position and needs to be seen in the context of the conversation as a whole, which contained some ambiguity. According to Mr Celantano's contemporaneous note, the taxpayer offered to "pay the primary tax in full" and Mr Celantano "[a]dvised [the taxpayer] we would agree to the payment in full and would contact his authorised representative to formalise his payment arrangement". These statements may have been taken to suggest that payment of the primary tax liability would be accepted in full discharge of the taxpayer's primary tax and GIC liabilities. However, it should also be noted that, according to Mr Celantano's contemporaneous note, in the subsequent conversation between Mr Smith and Mr Celantano, they discussed "obtaining payment in full of the primary tax component of $821,762.75 whilst we reviewed the request for remission of GIC".
140 If the natural reading of the December 2014 letter is as set out above, it would follow that the letter communicated that a decision had been made to remit all GIC payable by the taxpayer save for the relatively small amount of GIC covered by the lump sum payment amount referred to in the letter, if the taxpayer paid the lump sum on or before the specified date. However, we do not consider that this resolves the question whether the Deputy Commissioner made such a decision. In order for there to be a decision to remit GIC under s 8AAG of the TA Act, we consider that there needs to be both a mental process of reaching a conclusion and an objective manifestation of that conclusion. In the present case, on the basis of the findings of the primary judge (which are not challenged on appeal) there was no mental process of reaching a conclusion. We will refer to some case law on the making of a decision, and then refer to the relevant findings of fact. It is convenient to note that both sides in the present appeal proceeded on the basis that, for the power to remit GIC to be exercised, it is necessary for a decision to be made to remit GIC.
141 In Semunigus v Minister for Immigration and Multicultural Affairs (2000) 96 FCR 533 (Semunigus), in the context of considering whether the Refugee Review Tribunal was functus officio in circumstances where the member had signed his decision and handed it to registry staff for processing, but the decision had not yet been sent to the applicant or the relevant Department, all members of a Full Court of this Court (Spender, Higgins and Madgwick JJ) accepted the following statement that had been made by Finn J at first instance (Semunigus v Minister for Immigration and Multicultural Affairs [1999] FCA 422 at [19]):
For present purposes I am prepared to hold that the making of a decision involves both reaching a conclusion on a matter as a result of a mental process having been engaged in and translating that conclusion into a decision by an overt act of such character as, in the circumstances, gives finality to the conclusion - as precludes the conclusion being revisited by the decision-maker at his or her option before the decision is to be regarded as final.
Although the members of the Full Court differed as to the application of this statement to the facts of the case, all members of the Full Court accepted this statement: see at [11] per Spender J, at [55] per Higgins J, and at [101] per Madgwick J.
142 The statement made by Finn J set out above has also been cited with approval in other decisions. In Minister for Immigration and Citizenship v SZQOY (2012) 206 FCR 25 (SZQOY) at [29], Buchanan J, with whom Logan J (at [33]) and Barker J (at [50]) generally agreed, referred with approval to that statement. The statement of Finn J was also cited with approval in He v Minister for Immigration and Border Protection [2017] FCAFC 206 at [79] per Siopis, Kerr and Rangiah JJ; and Dunstan v Higham (2016) 310 FLR 58; [2016] ACTCA 20 at [72]-[74] per Murrell CJ, Penfold and Rangiah JJ.
143 It is true that the issue considered in Semunigus was different from the issue that arises in the present case. In particular, the issue in Semunigus concerned the second part of Finn J's description of what is involved in the making of a decision, namely the overt act. There was no question that, on the facts of Semunigus, the tribunal member had reached a conclusion as a result of a mental process; the issue was whether that conclusion had been manifested in an overt act such as to put it beyond recall. The same type of issue arose in SZQOY. The issue in the present case is different. It concerns the first part of Finn J's description of what is involved in the making of a decision, namely the reaching of a conclusion as a result of a mental process. Nevertheless, we consider the statement of Finn J to accurately capture the elements that are generally involved in the making of a decision, and thus to be of assistance in resolving the current issue. We do not see any reason why this general statement of what is involved in the making of a decision should not apply to a decision to remit GIC under s 8AAG of the TA Act.
144 In the present case, on the basis of the findings made by the primary judge, no conclusion was reached on the application for remission of GIC on or about 8 December 2014. The only delegate of the Deputy Commissioner who was considering the application was Mr Celantano. There was no suggestion that the Deputy Commissioner himself or any other delegate had reached such a conclusion. In relation to Mr Celantano, the findings of the primary judge make clear that he did not reach any conclusion on the GIC remission request on or about 8 December 2014. We note, in particular, the following findings:
(a) The primary judge said, at [50], that the making of any such decision (to remit GIC) would have required the decision-maker to turn his or her attention to the application and the reasons advanced for it, to decide whether one or more of the relevant parts of s 8AAG had application and to be satisfied that he or she had the necessary authority to make the decision. His Honour then stated that "[n]one of this occurred".
(b) His Honour stated: "Mr Celantano said that he made no decision on the application. He said that he had not done so because he did not consider that he had the necessary authority to waive the GIC amount involved. In this he was mistaken. Nonetheless, this was his state of mind at the relevant time" (Reasons, [50]).
(c) The primary judge stated, at [56], that the making of a decision required a process of deliberation, assessment and/or analysis on the part of Mr Celantano with a view to deciding whether or not to grant the taxpayer's application for waiver of the GIC. His Honour then stated: "Mr Celantano did not undertake any of those facets of decision-making in regard to the application prior to the issuing of the 8 December 2014 letter".
145 It may be accepted that the relevant decision-maker, Mr Celantano, did reach a conclusion about some matters in the process of preparing the December 2014 letter. In particular, he concluded that the request for a payment arrangement should be acceded to (allowing the taxpayer until 30 January 2015 to pay an amount that was already due and payable as at 8 December 2014). But the fact remains that he did not reach a conclusion in relation to the application for remission of GIC. This was a separate matter from the request for a payment arrangement and required its own conclusion to be reached.
146 We note for completeness that one aspect of his Honour's treatment of Mr Celantano's evidence may be inaccurate. In [56] of the Reasons, his Honour stated: "Such thought processes which did engage [Mr Celantano] related to the proposals which had been canvassed with him during the previous week relating to the payment of the outstanding tax liability together with such interest as might accrue between the time at which he made his decision and the payment" (emphasis added). This sentence may be taken to suggest that Mr Celantano's thought processes, in preparing the letter, included that GIC would be payable for the period between the date of the letter (8 December 2014) and the date for payment (30 January 2015). However, it is clear from Mr Celantano's evidence that he did not turn his mind to this aspect of the letter. Indeed, he did not intend the first sentence of the second paragraph of the letter (regarding GIC) to be included: see the trial transcript, p 58, lines 18-23. It was in this respect that Mr Celantano considered there to be a "misalignment" between the conversations he had had with the taxpayer and Mr Smith, and the letter: trial transcript, p 59, lines 14-18. See also trial transcript, p 65, lines 11-26. However, even if the sentence from [56] of the Reasons quoted above is inaccurate, this does not affect the findings of the primary judge referred to above, which establish that Mr Celantano did not reach a conclusion, on or about 8 December 2014, on the application to remit GIC.
147 The taxpayer relies on Goodin v Commissioner of Taxation (2002) 169 FLR 282; 50 ATR 220 at [14]. In the context of considering a challenge to the validity of a notice issued by the Commissioner of Taxation under s 260-5 of the TA Act, Pagone J stated that the test for validity, where there is a challenge to the description of the addressee of such a notice, is whether the notice brings to the attention of the intended person that that person has a liability or duty. Pagone J said at [14]: "Whether a notice does so will depend upon a consideration of its form and content rather than what the individuals may subjectively have undertook or fortuitously guessed". However, the issue in that case, concerning the validity of a notice, was quite different to the issue in the present case.
148 The taxpayer also relies on Polo Enterprises Australia Pty Ltd v Shire of Broome (2015) 49 WAR 134 (Polo) at [80]. The case concerned applications to a shire for permits to hold polo tournaments on a beach. Two different organisations (referred to as CBP and PEA in the judgment) applied for a permit to hold such a tournament on the same beach on the same day. The shire granted the application of one organisation (CBP). The other organisation (PEA) sought review and one of the issues was whether there had been a "decision" to refuse that organisation's application within the meaning of the legislation providing for review. Martin CJ (with whom Newnes and Murphy JJA agreed) held that "in the particular circumstances of this case, when the Shire decided to grant CBP's application for a permit to conduct a beach polo tournament on Cable Beach in May 2014, it also decided to refuse PEA's application to conduct a similar event at the same time and place" (at [92]). In reasoning to this conclusion, Martin CJ held that, for the purposes of the review legislation, a "decision" could be made implicitly rather than explicitly: see at [80]-[88], referring to Irwin v Military Rehabilitation and Compensation Commission (2009) 174 FCR 574 (Irwin) and Telstra Corporation Ltd v Kotevski (2013) 209 FCR 558 (Telstra). However, the issues considered in Polo, Irwin and Telstra were different from the issue in the present case. In each of those cases, the issue concerned whether there was a "decision" for the purposes of review legislation or whether a review body had jurisdiction. The issue in the present case is very different. Further, the facts of Polo were quite particular. As discussed by Martin CJ at [84], the shire had received two applications for permits to conduct beach polo tournaments at the same time and at the same place; the grant of either application necessarily meant the rejection of the other. In these circumstances, it was concluded that acceptance of one application implicitly involved rejection of the other, even in the absence of mental engagement by the decision-maker. We note for completeness that Martin CJ discussed, at [77]-[78], the decision of the Full Court of this Court in Semunigus, and set out the passage from Finn J's judgment at first instance that is set out above. Martin CJ described the issue that arose in that case and said: "Viewed in that context, it would not be appropriate to construe the passage to which I have referred [that is, the statement of Finn J] as asserting that in every case and in every context there cannot be a 'decision' unless there has been a process of mental engagement by the decision-maker." We do not consider there to be any inconsistency between this statement and the approach that we have taken above. We have treated the statement of Finn J as a general statement of what is involved in the making of a decision, and we accept that it may not be applicable in relation to all issues.
149 The primary judge referred in the Reasons to decisions concerning the reviewability of decisions under the ADJR Act. It may be that the way that the application was framed suggested this approach. However, the issue to be determined was whether, on or about 8 December 2014, the Deputy Commissioner made a decision to remit GIC. In considering this issue, in our respectful opinion, the cases concerning the reviewability of decisions under the ADJR Act provided only limited, if any, assistance. However, we do not consider that this affects the conclusion reached by the primary judge.
150 In light of the above conclusions, it does not appear to be necessary to consider the parties' submissions regarding subsections (3), (4) and (5) of s 8AAG. It is common ground that, in the present case, the words in s 8AAG(2) were applicable. That is, prior to any decision to remit GIC, the taxpayer was liable to pay GIC "because an amount remain[ed] unpaid after the time by which it [was] due to be paid". Accordingly, by virtue of subsection (2), "the Commissioner may only remit all or a part of the charge in the circumstances set out in subsection (3), (4) or (5)". These subsections set out various matters in respect of which the Commissioner is to be satisfied. For example, subsection (5) provides that the Commissioner may remit all or a part of the charge if he or she is satisfied that: "there are special circumstances because of which it would be fair and reasonable to remit all or a part of the charge"; or "it is otherwise appropriate to do so". In the present case, there is no indication in the evidence that Mr Celantano reached a state of satisfaction under any of subsection (3), (4) or (5) on or about 8 December 2014. This may be said to provide a further basis to conclude that no decision to remit was made. In response, the taxpayer relies on the presumption of regularity and estoppel. However, it does not appear to be necessary to consider the taxpayer's submissions in this regard, in circumstances where we have reached the conclusion that no decision to remit was made irrespective of the state of satisfaction required by subsection (3), (4) or (5).
151 We accept that there may be some perceived unfairness in the circumstances of this case. As indicated above, in our opinion, the natural reading of the December 2014 letter, in the context in which it was written, is that the Deputy Commissioner agreed to accept a payment of the lump sum amount on or before 30 January 2015 in full discharge of the taxpayer primary tax and GIC liabilities as set out in the statement of account dated 10 November 2014. The taxpayer duly paid the lump sum amount by the due date. It may be perceived as unfair if the Deputy Commissioner is able to go back on what was conveyed by the letter. However, the issue to be determined is whether or not, on or about 8 December 2014, a decision was made to remit GIC. As explained above, we consider that, for such a decision to be made, there needs to be both a conclusion reached on the application to remit as well as an overt act. In the present case, neither Mr Celantano nor anybody else had reached a conclusion on the application for remission at the relevant time.
152 It may also be said that the outcome is productive of administrative uncertainty, in the sense that taxpayers or others dealing with government may not be able to rely on letters from government agencies communicating decisions. However, the circumstances of this case are quite unusual. The letter resulted from Mr Celantano 'keying in' certain information into a computer-based 'template bulk issue letter'. This produced a letter that, in some respects, did not reflect his intentions. This type of situation is unlikely to arise very often. And evidence would usually be required if it was sought to be established that a letter communicating a decision did not reflect a conclusion that had been reached. Further, although we have indicated above what we consider to be the natural reading of the December 2014 letter, the letter did not expressly deal with the application to remit GIC and the letter is susceptible of more than one interpretation.
153 In summary, in circumstances where, at the relevant time, neither the Deputy Commissioner nor any delegate of the Deputy Commissioner had reached a conclusion as to the application for remission of GIC, it is not established that a decision was made to remit GIC on or about 8 December 2014. This is the case even if the December 2014 letter is construed in the way contended for by the taxpayer.
154 For these reasons, we do not consider that either of the taxpayer's appeal grounds is made out.