Relevant facts
118 In the recitals to the shareholders' agreement for the Company dated 1 November 2009, it was stated that it was the parties' intention to expand internationally as well. It was further stated that, "When expanding internationally the parties intends [sic] to start a new company to control the international franchise operations. The directors and shareholders which will be the same as the then current holdings in [the Company]".
119 The Canadian Company was formed following a former franchisee (Mr Peterson) moving to Canada and expressing an interest in working with the Smith & Sons brand in around April 2015. The then directors of the Company (which included Mr Passey) agreed that it was important that the Smith & Sons brand grow internationally as this would improve the image, brand and value of Smith & Sons.
120 On 10 February 2016, the Australian Canadian Company was registered. The directors of the Company were all appointed directors of this company along with Mr Peterson, but new companies were set up by those directors to become shareholders.
121 On 12 August 2016, Mr Hill sent a document by email to Ms Passey which identified that Cortal OSIT Pty Ltd as trustee of the Passey Overseas Investment Trust owned a 20% shareholding in the Australian Canadian Company as well as units in the Smith & Sons Remodeling Experts Canada Unit Trust. Ms Passey agreed that she was aware of that shareholding and unit holding from 12 August 2016, and that she did not seek to have any of those shares or units transferred to her as part of her negotiations with Mr Passey.
122 In November 2016, Ms Passey sent an email to her husband which asked for certain information to give to their accountant including, in relation to "SMITH AND SONS":
*how many franchisors and 'ees are currently operating in Australia, in New Zealand and in the USA and Canada?
123 This email shows that Ms Passey was aware that the Company was engaged in franchise operations in Canada by no later than November 2016. Under cross-examination, Ms Passey accepted that the decision to have operations in Canada was a decision made by the directors with experience in expansion of franchises overseas. That they had such experience is also demonstrated by other evidence. For example, G J Gardner Homes (of which Mr Darren Wallis and Mr Gardner are directors) has operated franchises in New Zealand, the USA, Germany and South Africa.
124 Ms Passey received a copy of the shareholders' agreement of the Company on 5 October 2017 from Mr Hill. She agreed that one of the objects of the Company was to expand its franchise brand internationally and, in furtherance of that object, a decision was made to expand into Canada. Ms Passey conceded that the decision to expand into Canada was done with the goal of improving the image, brand and value of Smith & Sons, and that improving the brand is a benefit to the Company.
125 This accorded with the evidence of Mr Leigh Wallis, who gave evidence that:
Like, certainly, Canada, for us, was a spearhead. Canada, for us, was proof to all our other master franchisees and franchisees that Smith & Sons could - the brand name - this brand name could work anywhere in the world. And so Canada was a spearhead for that.
126 Mr Darren Wallis gave the following evidence about the reasons for the Company lending money to the Canadian Company:
When Cory set it up with us, like, we set it up, we did an initial loan and we knew, at that time, everyone was aware that we were going to - you had to inject funds into that company to get it going over there. That's what - you know, I've set a few companies up overseas with, you know, for Australian companies and that's what you do. You set up an … offshore company because it's much easier to operate in that country with their own set of regulations and everything. You loan the money from the mothership to get it, you know, going and then, you know, eventually - and sometimes it can take years - they repay back to the mothership but it's like - it has got to be - that's the only way you - that's the best way both tax and, you know, logistic-wise to do it and I've done it several times.
127 When Mr Darren Wallis was challenged about the amount which had been advanced to the Canadian Company and the apparent financial difficulties which the Canadian Company was experiencing, he gave this evidence:
So the pattern is that the more the Canadian company loses, the more money Smith & Sons loans it?---Doesn't that make sense, yes?
Well - - -?---There's a short - obviously, if you lose money, there's a shortfall of X number of dollars, so someone has got to put up the X number of dollars. So that's what you do when you're setting up a new company. If it loses 20, you've got to put in 20 to keep it going, and if it - so I - I'm not sure what - what you want me to answer, but, yes, that's probably the loan balance and that sounds about right and that's probably what we've invested, and I think we're now at the turning point with the six to eight franchisees, and I think Canada has actually started to pay back a small amount of money.
…
And then in the five years that this loan had been on foot between Smith & Sons and the Canadian Company, the Canadian Company had paid back - you said some money, I can tell you how much it is. It's $985. Do you agree with that?---I'm not sure of the exact figure, because I haven't come to the accounts, yet, but Leigh said it's starting to and it looks like it's going to start paying it back, but that's what - - -
Well - - -?---It takes time. You can't set up a company overseas and expect to get dividends back the next year. It takes some time to do it, and then - I mean, my American company lost money for quite a few years. I'm still putting money over there sometimes.
…
If money is starting to come back, that means we've stemmed the bleeding and money is starting to come back, so that's probably a good sign.
128 Mr Leigh Wallis gave this evidence about the level of advances to the Canadian Company:
THE WITNESS: … I was just going to say if you look at the loan, S&S Canada transactions, yes, the company has been at a loss but if you look at the entry, page 2 of 3 of that, which is page 469, on 6 November 2020, if you follow that across, Mr Hogg, you will see an entry there for $5003.89.
MR HOGG: Yes?---Now - and see how that's in the right-hand column next to it as well?
Yes?---So, basically, apart from wages, November 2020 was the last time we ever pumped any extra money pretty much into Canada. So if you look at that, since November 2020, we have - apart from wages, we haven't had to loan any more money to that company. As you can see before that we were loaning a stack. So what we're saying is: yes, it's still at a loss, I know it is, however, you can see that the financial position of the company is getting better and we - we would say that in a year or so Canada will be running by itself and apart from what it's paying back now, it will pay back more …
129 Mr Leigh Wallis gave further unchallenged evidence about the operations of the Canadian Company to the effect that, when the Canadian Company commenced operations, it operated the master franchise model. He said that they identified flaws in that model, and so changed to a different model, which had an impact on the profits of the Canadian Company. Mr Leigh Wallis then gave evidence that:
We totally expected this kind of P&L out of Canada because all of a sudden we had to come up with this money from somewhere to support the Canadian operation because of the change of model. And if you look at the overall amount of money, let's say - let's say - four years, let's say it's 500 grand, that's hardly a wage per year. So I can't see - you know, if you learn business, you understand that it takes time to set up businesses and this is what's happening. It's taking time to set up business. We don't consider franchise agreements of five years, right? You know, at five years, they've just sort of hit their straps. So I think once we change model this P&L was totally expected and as more franchisees came on, as I've - as I've demonstrated, we're not loaning as much money to Canada any more, sure, the P&L is not great, but it will improve and Max has told me this week some time that, you know, the - he's actually chipping away. It's not 169,000 in debt. It's less than that. So, I mean, look, with all due respect, you don't understand the business and you don't understand Max and what I'm saying is this business will be here in 10, 20, 30 and 40, 50 years, and I'm not concerned about that P&L. And, I mean, that's my arse on the line to my fellow directors but I am not troubled by that at all. And if you understand how it all works, I think you would well understand how Canada will perform.
130 By email dated 29 January 2018 from Mr Hill, Ms Passey was sent the 2017 financials for the Company which recorded an unsecured loan to "S & S Canada". Ms Passey gave evidence that Mr Hill had been responsive to her requests for information and when she had sought information, he had provided it. Mr Hill's evidence was to similar effect; that, whenever Ms Passey requested any information, "it has always been provided in a very timely manner". His evidence was that, if Ms Passey asked for books and records of the Company, he sought the directors' approval before giving any information but "there was never a time that it was not allowed to be given".
131 As at 10 September 2021, being the month before Ms Passey first complained about this loan, the Company had advanced the amount of $592,645 to the Canadian Company.