[2025] VCAT 424
General information, not legal advice.
Victorian Civil and Administrative Tribunal
2025-05-13
Original judgment source is linked above.
8. Insurance
The Owners Corporation currently has the following insurance cover: -
Company: CHU Pty Ltd
Policy No: CS0006083002
Kind of Policy: Commercial Strata Insurance
Building value insured: $28,466,812
Public Liability: $30,000,000
Fidelity Guarantee: $100,000
Expiry Date: 31st May 2023
8.1 Insurance renewal
It was unanimously resolved to continue the insurance at the next renewal 31st May 2023 with CHU subject to a competitive quotation being offered at a value according to the independent insurance valuation.
8.2 Payment of excess in the event of a claim
It was resolved that the excess will not be paid by the Owners Corporation for an individual claim. The excess will be paid by the individual Lot Owner responsible for an event (if applicable) or the person making the claim. The current standard excess is $1,000.
8.3 Independent Insurance Valuation (Section 65 of the OC Act 2006)
The Owners Corporation is required by law to seek an independent insurance valuation every 5 years. The last valuation was conducted in 2019 and members resolved to schedule the next valuation before the next insurance renewal May 2023.
8.4 Items not covered
Public Liability on private property & contents
Please note, the Public Liability on this policy is for the Common Areas only and Lot Owners should obtain Public Liability coverage as well as Landlord or Contents insurance on their own titles privately as these are not covered under the Owners Corporation's policy.
Carpets & floating floors
This is particularly relevant to the carpets which are not covered under the Owners Corporation policy. Owners should check their individual policy regarding floating floors as they may not be covered under the Strata Building Policy.
8.5 Disclosure
The Owners Corporation Manager noted that Excel Strata Managers are Authorised Representatives of Consolidated Insurance Agencies (CIA) ASIC Licensee No. 407094 for the sale of strata insurance products and receives commission from them.
8.6 General & factual advice
The Owners Corporation Manager can only give general and factual advice and is required to obtain clear instructions for the renewal of the insurance. It was resolved that quotations for renewal will be presented to the OC Committee for instruction.
8.7 Product Disclosure Statement & Financial Services Guide
A Product Disclosure Statement for CHU and Financial Services Guide for Consolidated Insurance Agencies (CIA) are available upon request at any point.
Dear Committee Members,
First, let me apologise for the late timed email this evening.
I'd like to keep you all updated with a development regarding the building and the insurance policy.
The policy expired today at 4pm and for the past week there have been communications with the insurance company regarding suite 23, I have purposely not included you in the threads on threads of communications intentionally as it is ridiculously long.
You may or may not know that a "Tattoo Parlour" has moved into the building and it has been discovered that our Insurance policy has changed significantly.
Here is an extract from Sylvia of the latest communication:
Ні Kerry,
I would recommend to get all the Committee involved
Point out the fact that the owner and property manager haven't been co-operative and the OC policy has expired
Based on the verbal legal advice, the OC could on charge the lot owner, not the tenant. The amount is to be confirmed by CIA
I have just forwarded your question as well, in the case that the occupant moves out, would the OC get a refund for the additional premium
I'll follow it up tomorrow and keep you posted
(emphasis added)
In short, our policy was expected to be in the range of 49k to renew and the renewal received is 157k. See attached policy renewal.
Sylvia has been promptly acting on this situation and is continuing to work on this until resolved. What this means, as our policy needs renewal, it will be paid tomorrow so we continue to be covered as this is not negotiable as an Owners Corporation property and in everyone's best interest to have cover.
None of us can reject this policy being paid due to the legalities surrounding.
I want you to know of this situation and that it has elements of being simple, yet complex at the same time.
We have also been rejected completely from a number of other insurance companies for coverage, so in all honesty, this policy right now is our only option.
You may have many questions understandably from this email and I welcome all replies if you would like more information and we will continue to update you as more information comes forward also.
Hi All,
Just to keep you in the loop of what is happening.
The policy has not yet been paid until we have all the facts on this matter as there is not a simple refund on the policy available.
We are awaiting further updates from questions raised to the Insurance company.
Exactly how much the policy would be without a high risk occupant.
Verbally they have estimated 55k of the 157k policy.
The OC section 23.3A of the ACT - see extract below for the oncharging of this difference which is being carefully reviewed.
This will continue into next week, please stand by.
23A Owners corporation may levy fees in relation to insurance > > (1) In addition to the annual fees levied under section 23, an owners corporation may levy fees to cover the costs of the premium for > reinstatement and replacement insurance taken out in accordance with Division 6 of Part 3. > > (2) The fees levied under subsection (1) must be based on lot entitlement. > > (3) An owners corporation may levy a lot owner a fee to cover the cost of any of the following -
(a) an excess amount or an increased premium resulting from or attributable to an insurance claim, if the claim is caused by a culpable or wilful act or the gross negligence of -
(i) a lot owner; or
(ii) a lot owner's lessee; or
(iii) a guest of a lot owner or a guest of a lot owner's lessee;
(b) damage to the common property that is caused by a lot owner or a lot owner's lessee where either -
(i) the damage is not covered by insurance;
or
Hi All,
We need to approve the policy for Excel to on-charge to the lot owner for the additional premium we will incur for the insurance policy.
The on-charge is estimated to be around $100,000 to the lot owner.
More details are still being investigated at this stage, however this is the first stage of the process on our side to commence.
If you can reply to this email with your individual approval please at your earliest convenience. Feel free for this to be a private reply or include the group, the choice is yours.
You have my approval to on charge the lot owner for the additional cost of our insurance premium. $100,000 is a lot of money.
Kindly reply urgently if you agree to on-charge the additional expenses as without the Committee's full approval, we cannot proceed to action this matter to the lot owner.
I consent to the payment of the Building insurance policy. However, I do not agree to a much higher premium levied on all unit holders because of the occupancy of a high risk business- a tattoo studio - in the building. The additional high risk premium should be payable by the tattoo business to the Body Corporate Excel and not spread/distributed across to other unit holders.
On behalf of Dr John - as his representative, I believe we should on-charge the costs to the lot-owner as their responsibility.
The Greek Ministry of Foreign Affairs in Athens will never approve a special levy for this insurance policy.
Therefore, the extra cost should be passed to the lot owner.
Hi Sylvia,
Given our insurance premium has significantly increased on the policy of last year, the Committee members have unanimously agreed that the lot owner should be responsible for the increase incurred.
As kindly outlined from you in other communications, the policy will be in the range of $170,000 whereas we expected a maximum of $55,000.
As per the OC AGM minutes held on Thursday 13th October 2022, and noted, 2021/2022 was a premium of $44,849.46 and the 2022/2023 budgeted amount was $49,000 to allow for CPI increases expected.
The Committee also agreed that a premium of up to $55,000 would be acceptable given the current financial climate.
Therefore the conclusion of charging the amount of $100,000 to the lot owner was mutually agreed to be fair and reasonable.
Also to confirm the Committee understands that the premium incurred for the building coverage has increased for the pure reason of Lot 23 being occupied by a Tattoo Parlour and the insurance companies view this as a high risk industry.
The Committee also has knowledge in its decision making process from you that we were rejected of insurance cover from a number of other companies for this occupants industry.
The Committee also stands firm to the fact that we, the Committee, nor Excel Strata, has any prejudice for the occupant or their industry, we are all purely guided by the Insurance companies and/or their representatives on this matter.
We appreciate your support and are grateful for you seeking further legal advice for this unforeseen situation.
8. Insurance
The Owners Corporation currently has the following insurance cover: -
Company: Eclipse Business Insurance
Policy No: ISR232306B
Kind of Policy: Commercial Strata Insurance
Building value insured: $36,640,000 (plus other sub-limits)
Public Liability: $20,000,000 (separate policy with CHU)
Expiry Date: 13 September 2024
8.1 Independent Insurance Valuation (Section 65 of the OC Act 2006)
The Owners Corporation is required by law to seek an independent insurance valuation every 5 years. The last valuation was conducted on 10 May 2023 with the next valuation due in May 2028 or earlier, as resolved by the Owners Corporation.
8.2 Insurance Renewal
It was unanimously resolved to continue the insurance at the next renewal 13/09/2024 with the most competitive provider, either on a Strata or ISR Policy, being offered at a $37,735,898, as per the building valuation recommendation.
8.3 Payment of excess in the event of a claim
It was resolved that if an individual makes a claim where they are the only beneficiary or in the event that a particular lot owner has caused the need for a claim, the individual concerned will pay the excess. In all other scenarios the excess will be paid by the Owners Corporation. The current excess is $5,000.00for standard claims.
8.4 Items not covered
Public Liability on private property & contents
Please note, the Public Liability on this policy is for the Common Areas only and lot owners should obtain Public Liability coverage as well as Landlord or Contents insurance on their own titles privately as these are not covered under the Owners Corporation's policy.
Carpets & floating floors
This is particularly relevant to the carpets which are not covered under the Owners Corporation policy. Owners should check their individual policy regarding floating floors as they may not be covered under the Strata Building Policy.
8.5 Disclosure
The Owners Corporation Manager noted that Excel Strata Managers are Authorised Representatives of Consolidated Insurance Agencies (CIA) ASIC Licensee No. 407094 for the sale of strata insurance products and receives commission from them.
8.6 General & factual advice
The Owners Corporation Manager can only give general and factual advice and is required to obtain clear instructions for the renewal of the insurance.
8.7 Product Disclosure Statement & Financial Services Guide
A Product Disclosure Statement for Eclipse Business Insurance and Financial Services Guide for Consolidated Insurance Agencies (CIA) are available upon request at any point.
With the issuance of the refund from cancellation of the New Policy, the Owners Corporation reduced the amount on-charged to Lot 23 for the increased annual insurance costs from $100,000 to only claim $50,000. The Owners Corporation did not pass another resolution relying upon Section 23(3A) of the Act but instead just reduced its claim for additional annual insurance costs incurred arising from Lot 23's use as a tattoo parlour.
23A Owners corporation may levy fees in relation to insurance
(1) In addition to the annual fees levied under section 23, an owners corporation may levy fees to cover the costs of the premium for reinstatement and replacement insurance taken out in accordance with Division 6 of Part 3.
(2) The fees levied under subsection (1) must be based on lot entitlement.
(3) An owners corporation may levy a lot owner a fee to cover the cost of any of the following -
(a) an excess amount or an increased premium resulting from or attributable to an insurance claim, if the claim is caused by a culpable or wilful act or the gross negligence of -
(i) a lot owner; or
(ii) a lot owner's lessee; or
(iii) a guest of a lot owner or a guest of a lot owner's lessee;
(b) damage to the common property that is caused by a lot owner or a lot owner's lessee where either -
(i) the damage is not covered by insurance; or
(ii) the cost of the damage is less than the excess amount that would have been payable on an insurance claim in relation to the damage;
(c) an excess amount on an insurance claim if the claim solely relates to a lot owner's lot.
(4) The owners corporation may determine the times for payment of fees levied under subsection (1) or (3).
23 Owners corporation may levy annual fees
(1) An owners corporation may set annual fees to cover -
(a) general administration; and
(b) maintenance and repairs; and
(c) insurance; and
(d) other recurrent obligations of the owners corporation.
(2) If the owners corporation has an approved maintenance plan, the annual fees must include fees that are -
(a) designated for the purpose of the maintenance plan; and
(b) sufficient to allow the maintenance plan to be implemented.
(3) Subject to subsection (3A), the annual fees set must be based on lot liability.
(3A) The owners corporation may levy an additional annual fee on a lot owner if -
(a) the owners corporation has incurred additional costs arising from the particular use of the lot by the lot owner; and
(b) an annual fee set on the basis of the lot liability of the lot owner would not adequately take account of those additional costs.
(3B) Any additional annual fees under subsection (3A) must be levied on the basis that the lot owner of the lot that benefits more from the use of the lot pays more.
(4) The owners corporation may determine the times for payment of annual fees.
(1) A ballot held by a Committee must be held in accordance with this section.
(2) The chairperson or the secretary must give notice in writing of the ballot to each member of the Committee.
Note The Electronic Transactions (Victoria) Act 2000 enables the notice to be given electronically.
(3) The notice must state -
(a) the resolution to be voted on by the members of the Committee; and
(b) the closing date for the ballot, being -
(i) 14 days after the date of the notice; or
(ii) if the matter that is the subject of the ballot is urgent, less than 14 days after the date of the notice.
(4) A resolution for which a ballot is held is passed only if a majority of the members of the Committee state that they are in favour of the resolution before the closing date for the ballot.
Hi All,
We need to approve the policy for Excel to on-charge to the lot owner for the additional premium we will incur for the insurance policy.
The on-charge is estimated to be around $100,000 to the lot owner.
More details are still being investigated at this stage, however this is the first stage of the process on our side to commence.
If you can reply to this email with your individual approval please at your earliest convenience. Feel free for this to be a private reply or include the group, the choice is yours.
The Applicant has not presented any evidence of a valid resolution being passed by way of a meeting or ballot for the striking of the levy or the adjustment of that levy from $100,000.00 to $50,000.00. The email circular did not contain the appropriate resolution and was not a ballot for the purposes of Section 111 of the OC Act. If the vote was pursuant to a circular resolution (and there is no evidence of this) there would need to have been a ballot held in accordance with Section 111 which requires the chair or secretary to give notice in writing of the ballot, the notice must state the resolution to be voted on by the members of the Committee and the closing date for the ballot.
Whether it is depends upon whether there can be discerned a legislative purpose to invalidate any act that fails to comply with the condition. The existence of the purpose is ascertained by reference to the language of the statute, its subject matter and objects, and the consequences for the parties of holding void every act done in breach of the condition.[7]
46. In my opinion, the Act does not provide a consequence for a breach of the provisions of Part 4 (apart from sections 87 and 89), because the Act recognises that a breach may be substantial or trifling. Each breach needs to be examined in its own context to determine what remedy, if any, is fair.
47. Instead of providing a consequence for a breach, the Act provides that an aggrieved person, entitled to do so, may make a complaint to the Owners Corporation under Part 10 of the Act and/or apply to the Tribunal for any of the remedies set out under section 165 of the Act.
48. The Tribunal may make any order it considers fair but must act within well established principles of law. Not every breach will justify a remedy. In deciding whether an order should be made the Tribunal may have regard to; the effect on the outcome of anything done in breach of the Act; whether any lot owner suffered prejudice; whether the decision has been ratified; the impact on third parties and any other relevant matter.
49. In conclusion, a meeting, resolution or decision made in breach of a provision of Part 4 of the Owners Corporations Act 2006 does not automatically render it void and of no effect. Instead, an aggrieved person, entitled to do so under section 163 of the Act, may apply to the Tribunal for a discretionary remedy. The Tribunal will need to carefully consider the circumstances of each case to determine if a remedy is appropriate and fair.
Where the OC or its manager, acting in good faith, has committed an error in the conduct of the ballot, the resolution that has resulted from the ballot should be declared invalid if, but only if, the Tribunal is satisfied that by reason of the error the members have been prevented, or there is reasonable ground to believe that they may have been prevented, from voting to defeat the motion or to cast sufficient negative votes to mean that there was no special resolution.
[1] Paragraph 51 of the applicant's closing submissions.
[2] Additional insurance obligations arise under section 61 and 61A in relation to buildings located above or below common property, a reserve a lot and in respect of multiple single dwellings, not relevant for the purpose of these proceedings.
[3] See paragraph 51 of the applicant's closing submissions.
[4] See paragraph 44 of the applicant's closing submissions.
[6] See paragraph 44 of the applicant's closing submissions.
[7] [1998] HCA 28; 194 CLR 355 at [91].
[8] J & G Knowles & Associates Pty Ltd v Owners Corporation RP12247 [2014] VCAT 98 at [43]. See also: The Owners Strata Plan No 57164 v Yau [2016] NSWSC 1056.
Owners Corporation RP16140
Maw