Regulatory Framework
26 Schedule 3 to the Telco Act is entitled "Carrier's powers and immunities". Division 3 of Schedule 3 is entitled "Installation of facilities". Clause 6(1) (within Division 3) provides that a carrier may, for purposes connected with the supply of a carriage service, carry out the installation of a facility if, among other things, the facility is a low-impact facility as defined by clause 6(3).
27 Clause 6(2) provides that if clause 6(1) authorises a carrier to carry out a particular activity, the carrier may, for purposes in connection with the carrying out of that activity:
(a) enter on, and occupy, any land; and
(b) on, over or under the land, do anything necessary or desirable for those purposes, including, for example, constructing, erecting and placing any plant, machinery, equipment and goods.
28 The foregoing provisions were considered by Kunc J in NBN Co Limited v Pipe Networks Pty Ltd (2015) 295 FLR 256 at [73] - [84]; [2015] NSWSC 475. His Honour observed that clause 6(1) confers a power for specified purposes on a carrier to "carry out the installation of a facility" if certain prerequisites are satisfied. Clause 6(2) involves two elements. First, it requires there to be a particular activity which clause 6(1) authorises the carrier to carry out. Second, if the particular activity is authorised by clause 6(1) then, for purposes in connection with the carrying out of that activity, clause 6(2) authorises the various activities described in paragraphs (a) and (b). Paragraph (a) is to enter on and occupy land and paragraph (b) is to undertake various activities on, over or under the land. His Honour observed that, by clause 6(2), the legislature has expressly authorised certain conduct that would otherwise constitute, amongst other things, the tort of trespass to land.
29 Clause 6(3) provides that the Minister may, by legislative instrument, determine that a specified facility is a low-impact facility for the purposes of clause 6. On 20 February 2018, the Minister for Communications made the Telecommunications (Low-impact Facilities) Determination 2018 (the Determination).
30 Section 3.1 of the Determination is in the following terms:
(1) A facility described in column 2 of an item in the Schedule is a low-impact facility only if it is installed, or to be installed, in an area mentioned in column 3 of the item.
(2) However, the facility is not a low-impact facility if the area is also an area of environmental significance.
(3) For sub-section (1), trivial variations for a facility mentioned in column 2 are to be disregarded.
(4) A facility that is ancillary to a facility covered by sub-section (1) is also a low-impact facility only if it is:
(a) necessary for the operation or proper functioning of the low-impact facility;
(b) a shroud installed over a low-impact facility, where the shroud is intended to minimise the amenity impact of the low-impact facility and is colour-matched to its background; or
(c) installed, or to be installed solely to ensure the protection or safety of:
(i) the low-impact facility;
(ii) a facility covered by paragraph (a); or
(iii) persons or property in close proximity to the low-impact facility.
31 The Schedule to the Determination is divided into a number of parts. Part 3 is titled "Above Ground Housing". Column 2 of item 6 of that part refers to "in-building subscriber connection equipment". That term is defined in the Determination as a facility installed within a building:
(a) with the aim of managing and maintaining the supply of carriage services to a customer of a carrier; or
(b) that is, or is to be, part of a national network used, or for use, for the high-speed carriage of communications on a wholesale-only and non-discriminatory access basis, where the facility is to be used (or intended to be used at some future time) by end users of carriage services delivered by such a network. For the avoidance of doubt the end users are to be located in the building in which the facility is installed.
32 Division 5 of Schedule 3 of the Telco Act is entitled "Conditions relating to the carrying out of authorised activities". That Division imposes various requirements on a carrier when engaging in an activity under Division 2, 3 or 4 of Schedule 3. Clause 15(1) (within Division 5) provides that the Minister may, by legislative instrument, make a code of practice (referred to earlier as the Telco Code) setting out conditions that are to be complied with by carriers in relation to any or all of the activities covered by Division 2, 3 or 4, subject to irrelevant exceptions. Clause 15(2) stipulates that a carrier must comply with the Telco Code. The current Telco Code was made by the Minister for Communications on 20 February 2018.
33 Clause 17(1) (also within Division 5) stipulates that, before engaging in an activity under Division 2, 3 or 4 of Schedule 3 in relation to any land, a carrier must give written notice of its intention to do so to the owner and any occupier of the land. Under clause 17(4), the notice must be given at least 10 business days before the carrier begins to engage in the activity.
34 Chapter 4 of the Telco Code is entitled "Low-Impact Facilities". Section 4.1(1) of the Code stipulates that if a carrier engages, or proposes to engage, in a low-impact facility activity, the carrier must comply with the conditions set out in the Code. Section 4.2 defines a "low-impact facility activity" of a carrier as (a) installing a low-impact facility and (b) carrying out an activity for purposes in connection with the installation of a low-impact facility. The expression "low-impact facility" is defined in the dictionary to the Code as a facility determined by the Minister under clause 6(3) of Schedule 3 of the Telco Act to be a low-impact facility.
35 Part 5 of Chapter 4 of the Telco Code is entitled "General notification arrangements and objections to low-impact facility activities". Divisions 2 and 3 of Part 5 repeat and expand upon the notification requirements in clause 17 of Schedule 3 to the Telco Act. Division 4 of Part 5 is entitled "Objection made to carrier". It establishes procedures by which an owner or occupier of land, who has received a notice from a carrier under clause 17, may give the carrier a written objection to the proposed activity. Division 5 of Part 5 of the Code provides that if the objection is not resolved between the carrier and the recipient of a notice, the objection can be referred to the TIO. The provisions of Division 4 and 5 are reproduced in full below.
Division 4 Objection made to carrier
4.29 Objection to low-impact facility activity
(1) If a carrier gives notice to an owner or occupier of land of its intention to engage in a low-impact facility activity, the owner or occupier (the objector) may give the carrier a written objection to the activity.
(2) The objection must include reasons for the objection.
4.30 Reasons for objection
The reasons for the objection may relate only to all or any of the following matters:
(a) using the objector's land to engage in the activity;
(b) the location of a facility on the objector's land;
(c) the date when the carrier proposes to start the activity, engage in it or stop it;
(d) the likely effect of the activity on the objector's land;
(e) the carrier's proposals to minimise detriment and inconvenience, and to do as little damage as practicable, to the objector's land.
Note The carrier is required to take all reasonable steps to ensure that the carrier causes as little detriment and inconvenience, and does as little damage, as practicable in engaging in the activity: see Act, Schedule 3, clause 8.
4.31 Time for giving objection to carrier
The objection must be given to the carrier at least 5 business days before the carrier proposes to engage in the low-impact facility activity.
4.32 Activity after objection
If the objection complies with sections 4.29 to 4.31, the carrier must not engage in the low-impact facility activity unless 1 of the following situations happens:
Situation 1 The objection is resolved by an agreement between the carrier and objector.
Situation 2 A request to refer the objection to the Telecommunications Industry Ombudsman is not received by the carrier within the 5 business days mentioned in section 4.36.
Situation 3 The Telecommunications Industry Ombudsman deals with the objection without giving a direction to the carrier, and the Ombudsman informs the carrier in writing of that outcome.
Situation 4 The Telecommunications Industry Ombudsman gives a direction to the carrier.
4.33 Consultation
(1) The carrier must make reasonable efforts to consult the objector about the objection within 5 business days after receiving the objection.
(2) The carrier must also make reasonable efforts to resolve the objection by agreement with the objector within 20 business days after receiving the objection.
Note An agreement with the objector allows the carrier to engage in the low-impact facility activity: see s 4.32, situation 1.
(3) The carrier must comply with any agreement made with the objector.
4.34 Changes to low-impact facility activity
(1) If the objection is not resolved by agreement within 20 business days after receiving the objection, the carrier must consider whether to change the low-impact facility activity.
(2) The carrier is not required to change the activity in a way that:
(a) is not economically feasible; or
(b) is not technically practicable; or
(c) is likely to have a greater adverse effect on the environment than engaging in the activity as originally proposed; or
(d) is inconsistent with a recognised industry standard or practice relevant to the activity.
(3) Within 25 business days after receiving the objection, the carrier must tell the objector, in writing:
(a) whether the carrier proposes to change the activity, and, if so, how; and
(b) if the carrier does not propose to change the activity - why the carrier will engage in the activity as originally proposed.
Division 5 Objection made to the Telecommunications Industry Ombudsman
4.35 Application of Division 5
This Division applies if:
(a) the objection is not resolved by agreement between the carrier and objector; and
(b) the objector is not satisfied with the carrier's response to the objection.
4.36 Request to refer objection to Telecommunications Industry Ombudsman
(1) Within 5 business days after the objector receives the carrier's response to the objection, the objector may ask the carrier, in writing, to refer the objection to the Telecommunications Industry Ombudsman.
(2) The carrier must comply with the request.
Note If the objector does not ask the carrier to refer the objection, the carrier may engage in the low-impact facility activity: see s 4.32, situation 2.
4.37 Compliance with directions of Telecommunications Industry Ombudsman
(1) Subject to this section, if the Telecommunications Industry Ombudsman gives a direction to the carrier about the way in which the carrier should engage in the low-impact facility activity, the carrier must comply with the direction.
(2) This section applies only if the objection which is the subject of the direction comes, in whole or in part, within the jurisdiction of the Telecommunications Industry Ombudsman.
Note If the Telecommunications Industry Ombudsman deals with the objection without giving a direction to the carrier, and the Ombudsman informs the carrier in writing of that outcome, the carrier may engage in the land entry activity: see s 4.32, situation 3.
36 The expression "Telecommunications Industry Ombudsman" is defined in the dictionary to the Code as having the same meaning as in the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth). In that Act, the expression is defined as the Telecommunications Industry Ombudsman appointed under the Telecommunications Industry Ombudsman Scheme. In turn, the Scheme is defined in that Act as the Scheme referred to in s 128 of that Act. Section 128 requires each carrier and each eligible carrier service provider to enter into a scheme providing for a Telecommunications Industry Ombudsman. Section 128(3) stipulates that this is the scheme operated by Telecommunications Industry Ombudsman Limited (ABN 46 057 634 787).
37 The Telecommunications Industry Ombudsman Scheme established in accordance with s 128 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth) is not directly relevant to the issues raised in this application. Section 128(4) of that Act stipulates that the Telecommunications Industry Ombudsman Scheme must provide for the TIO to investigate, make determinations relating to and give directions relating to complaints about a carriage services by end-users of those services. Thus, the scheme relates to end-user complaints. The objection procedure established under Divisions 4 and 5 of Part 5 of Chapter 4 of the Telco Code does not concern complaints about carriage services by end-users of those services. For that reason, the scheme is not applicable to objections made under Divisions 4 and 5. However, the objection procedure requires a carrier who wishes to engage in a low-impact facility activity to refer objections to the entity known as Telecommunications Industry Ombudsman Limited and act in accordance with any directions given by the TIO. Any such direction is binding on the carrier by operation of clause 15 of Schedule 3 to the Telco Act.
38 A number of observations can be made about the objection procedure established by Divisions 4 and 5 of Part 5 of Chapter 4 of the Telco Code.
39 First, the objection procedure is not legally binding on the owner or occupier of the land to whom a notice is given under clause 17 of Schedule 3 to the Telco Act. It is only binding on the carrier giving the notice (by operation of clause 15 of Schedule 3 to the Telco Act). The recipient of the notice may elect to object and avail itself of the procedure established by Divisions 4 and 5, or may choose not to do so. If the owner or occupier objects under that procedure, the carrier will be prohibited from carrying out the activity by operation of section 4.32 of the Code, unless and until one of the 4 "situations" occurs. If the owner or occupy does not object, the carrier will be free to carry out the activity, unless restrained by some other legal process.
40 Second, the power conferred on a carrier by clause 6 of Schedule 3 to the Telco Act is relevantly confined to the installation a low-impact facility. Likewise, the requirements of Chapter 4 of the Telco Code, and the jurisdiction of the TIO to deal with installation activities, is conditional on those activities being the installation of a low-impact facility or an activity for purposes in connection with the installation of a low-impact facility. Whether a carrier's proposed facility is a low-impact facility will involve questions of fact and law. In respect of the power of the TIO to deal with an objection under Divisions 4 and 5 of the Telco Code, the question can be characterised as a jurisdictional fact in the sense that, if the proposed activity is not a low-impact facility activity, the TIO will have no jurisdiction to deal with the objection. Further, the carrier will have no right to install the facility under clause 6 of Schedule 3 to the Telco Act.
41 Third, s 4.37(2) of the Telco Code stipulates that the power of the TIO to give a direction to the carrier under s 4.37(1) applies only if the objection which is the subject of the direction comes, in whole or in part, within the jurisdiction of the TIO. It is well settled that, where the jurisdiction of an administrative tribunal depends on the existence of a certain fact or circumstance, the tribunal should, prior to the exercise of any power conferred upon the tribunal, ascertain whether the fact or circumstance on which its jurisdiction depends in fact exists or arose: Mutual Life & Citizens' Assurance Co Ltd v Attorney-General (1961) 106 CLR 48 at 56 per Dixon CJ (with whom Taylor and Windeyer JJ agreed); The Queen v Federal Court of Australia; ex parte WA National Football League (1979) 143 CLR 190 at 202-203; Duarte v Australian Maritime Safety Authority (2010) 188 FCR 429 at [38]; 273 ALR 253. As a general rule, the tribunal's decision on the existence (or non-existence) of a jurisdictional fact is not conclusive and may be challenged on appeal or on an application for judicial review: Mutual Life & Citizens' Assurance Co Ltd v Attorney-General (1961) 106 CLR 48 at 56 per Dixon CJ (with whom Taylor and Windeyer JJ agreed); The Queen v Federal Court of Australia; ex parte WA National Football League (1979) 143 CLR 190 at 202-203; Bailey v Owners Corporation Strata Plan 62666 [2011] NSWCA 293 at [55].
42 Fourth, s 4.30 of the Telco Code limits the reasons for an objection to five stated matters. Read contextually, it is apparent that the five matters relate to the physical and practical aspects of the installation of the facility on the relevant land and the potential harm or prejudice to an owner or occupier of the land. Paragraph (a) of s 4.30 is framed in open terms: it contemplates an objection relating to "using the objector's land to engage in the activity". Both parties accepted that paragraph (a) does not contemplate an objection on the basis of jurisdiction: that the proposed activity is not a low-impact facility activity. MyPort argued that it encompasses an objection to the installation of a facility on land because of some inherent feature of the land (such as being the subject of environmental or heritage protection). It is unnecessary to determine the precise parameters of paragraph (a). In my view, paragraph (a) is not intended to encompass the jurisdictional question whether the proposed activity is a low-impact facility activity. Rather, it addresses a more practical question: whether the proposed activity should be undertaken using the objector's land at all. Nevertheless, for the reasons stated in the preceding paragraph, a necessary antecedent of the TIO's power to resolve objections made under s 4.30 is a determination by the TIO whether it has jurisdiction in respect of the objections.
43 Fifth, the parties also disagreed about the meaning of s 4.37(1) of the Telco Code. Section 4.37(1) stipulates that, subject to the section, if the TIO gives a direction to the carrier about the way in which the carrier should engage in the low-impact facility activity, the carrier must comply with the direction. OPENetworks submitted that the section did not empower the TIO to give a direction to the carrier not to engage in the activity. It was submitted that the phrase "about the way in which the carrier should engage in the low-impact facility activity" only contemplates that the activity will proceed. MyPort made a contrary submission. Again, it is not necessary to resolve that debate. Section 4.37(1) is subject to sub-section (2). As noted above, s 4.37(2) stipulates that the section applies only if the objection is within the jurisdiction of the TIO. In my view, the intent of s 4.37, read as a whole, is that the TIO may decide not to deal with the objection, and give no direction to the carrier, if it forms the view that the proposed activity is not a low-impact facility activity and that, as a result, the objection is not within its jurisdiction. In that event, none of the "situations" referred to in s 4.32 would be satisfied. In particular, "Situation 3" would not be satisfied because the TIO would have declined to deal with the objection on the basis that it lacked jurisdiction. "Situation 3" is concerned with a circumstance in which the TIO considers that the objection is within jurisdiction, but rejects the objection and decides to give no direction to the carrier. As none of the "situations" referred to in s 4.32 would be satisfied, the carrier would be prohibited by s 4.32 from installing the low impact facility. Further, and in any event, if the proposed facility is not a low-impact facility, the powers conferred by clause 6 of Schedule 3 to the Telco Act would be inapplicable.
44 A copy of a document titled "Guidelines on the installation and maintenance of low-impact facilities" published by the TIO on 22 June 2018 was tendered in evidence. The Guidelines record the TIO's approach to the exercise of its function under the objection procedures in Divisions 4 and 5 of Part 5 of Chapter 4 of the Telco Code. The Guidelines are not a statutory instrument and cannot affect the interpretation of the Telco Code. Nevertheless, the Guidelines are consistent with the views I have formed about the TIO's powers and the operation of the Code. In Section 6, the Guidelines record that the TIO's general approach is to consider a number of issues, the first of which is whether the proposed facility as described in a notice is a low-impact facility. In respect of that first issue, the Guidelines state as follows:
The TIO will consider whether a facility the Carrier proposes to install qualifies as a Low-Impact Facility defined under the Determination (see Part 3 of the Guide for more details).
The TIO will interpret the Determination in accordance with the law and with regard to the intention of the Determination, the objectives of the Act and what is fair and reasonable in the circumstances. If appropriate, the TIO may seek legal or other expert advice to inform its interpretation.
If the TIO forms the view that the proposed facility is not a Low-Impact Facility, the TIO will inform the Carrier and Land owner/occupier and will generally decline to consider the Objection. This does not mean that the Carrier can install the proposed facility - if a facility is not a Low-Impact Facility, the Carrier cannot rely on the Land Access Process to install the facility.
45 Sixth, a decision made by the TIO under s 4.37 of the Telco Code is reviewable by this Court under s 5 of the Administrative Decisions (Judicial Review) Act 1997 (Cth). It is a decision of an administrative character made under an enactment as defined. Relevantly, the definition of "enactment" includes an instrument made under an Act. The Telco Code is a legislative instrument made by the Minister under clause 15(1) of Schedule 3 to the Telco Act. The Code derives its force and effect from the terms of the Telco Act and has the capacity to affect legal rights and obligations: see Chittick v Ackland (1984) 1 FCR 254 at 264; 53 ALR 143; Australian Petroleum Pty Ltd v ACCC (1997) 73 FCR 75 at 88; 143 ALR 381.