[2025] VCAT 387
General information, not legal advice.
Victorian Civil and Administrative Tribunal
2025-05-06
Original judgment source is linked above.
Review and Regulation List - nurse misappropriated Schedule 4 medicines from hospital where she worked - parties provided agreed statement of facts, findings, and proposed determinations - accepted by Tribunal to be appropriate with one agreed variation to a condition - anonymity order made for the safety of the practitioner - Health Practitioner Regulation National Law (Victoria) s 196, Victorian Civil and Administrative Tribunal Act 1998 (Vic) s 80.
Nursing and Midwifery Board of Australia v ZQO (Review and Regulation) [2025] VCAT 387
Order under s 80 of the VCAT Act (made on 6 May 2025)
(a) the respondent be reprimanded;
(b) her registration be suspended for four months; and
(c) conditions be imposed on her registration that, in essence:
- require her to commence random urine and hair drug screening before returning to work as a nurse;
- limit her practice hours for a period;
- prohibit access to or handling of opioid analgesics other than those prescribed for her own use;
- require her to attend treating practitioners and be mentored; and
- require her to provide the contact details of a senior person at each place of work.
(a) held registration as both an enrolled nurse and registered nurse but was practising and employed as an enrolled nurse at St John of God Geelong Hospital (St John);
(b) was a registered health practitioner under the National Law; and
(c) was required to comply with the:
- Code of Professional Conduct for Nurses in Australia (effective 1 March 2018) (Code of Conduct);
- International Council of Nurses Code of Ethics for Nurses (ICN Code of Ethics) (adopted by the Board on 1 March 2018);
- Enrolled Nurse Standards of Practice (effective 1 January 2016);
- Registered Nurse Standards of Practice (effective 1 June 2016);
(d) Drugs, Poisons and Controlled Substances Regulations 2017 (Vic) (Drugs Regulations); and
(e) the Drugs, Poisons and Controlled Substances Act 1981 (Vic) (Drugs Act).
Allegation 1: Misappropriation of Schedule 4 drugs of dependence
(a) ZQO was not rostered on duty, however arrived at St John at approximately 10:58 am in full uniform;
(b) CCTV footage shows that:
- at 12:13 pm ZQO sat at the Level 2 North West Reception desk of Ward 2 East for some time. ZQO then looked through her handbag and touched her trouser pockets twice which appeared to be empty due to them lying flat and when standing displaying no discernible bulge nor having anything visible from the entry to the pocket;
- at 12:15 pm, ZQO entered the Level 2 North West Medication Room (Level 2 NW Medication Room) and remained in the Level 2 NW Medication Room for 1 minute and 44 seconds;
- ZQO exited the Level 2 NW Medication Room with a white box-shaped object visible in her right trouser pocket, and a discernible square bulge;
(c) At 2:51 pm, the Associate Nurse Unit Manager reported that the following medications were unaccounted for:
- 16 Tramadol IR 50mg tablets of ward stock;
- 6 Tramadol SR 200mg of patient stock;
- 10 Tramadol SR 100mg of patient stock; and
- 1 Panadeine Forte of patient stock.
(a) ZQO was rostered to work in Ward 3 North for a shift between 7:00 am and 3:00 pm;
(b) at 6:39 am, before ZQO's rostered shift, ZQO swiped her access card to enter the Level 2 NW Medication Room. ZQO was in the Level 2 NW Medication Room for 2 minutes and 10 seconds; and
(c) at approximately 7:00 am, the Nurse Unit Manager reported that 14 Tramadol IR 50mg tablets of ward stock were unaccounted for.
(a) the notation on her enrolled nurse registration in that she did not hold a Board approved qualification in medicines administration; and
(b) the authority granted to her under regulation 8(1) by virtue of her registration as a registered nurse, and contrary to the Drugs Act, specifically section 36B(2) of the of the Drugs Act, which states that a person shall not have in their possession a Schedule 4 poison unless they are authorised by or licensed under the Drugs Act or the regulations to do so.
Code of Conduct:
1.2 Lawful behaviour
Nurses practise honestly and ethically and should not engage in unlawful behaviour as it may affect their practice and/or damage the reputation of the profession. Nurses must...
2.1 Nursing practice
Nurses must... practise in accordance with the standards of the profession and broader health system (including the NMBA standards, codes and guidelines, the Australian Commission on Safety and Quality in Health Care and Standards for aged care).
ICN Code of Ethics:
Standard 1: Nurses and people
The nurse demonstrates professional values such [...] trustworthiness and integrity.
Standard 2: Nurses and practice
The nurse at all times maintains standards of personal conduct which reflect well on the profession and enhance its image and public confidence.
The nurse strives to foster and maintain a practice culture promoting ethical behaviour and open dialogue.
Standard 3: Nurses and the profession
The nurse is active in developing and sustaining a core of professional values.
The nurse contributes to an ethical organisational environment and challenges unethical practices and settings.
Enrolled Nurse Standards of Practice:
Standard 1: Functions in accordance with the law, policies and procedures affecting EN practice
Indicators:
Registered Nurse Standards of Practice:
Standard 1: Thinks critically and analyses nursing practice
Indicators:
1.4 Complies with legislation, regulations, policies, guidelines and other standards or requirements relevant to the context of practice when making decisions.
Standard 6: Provides safe, appropriate and responsive quality nursing practice
Indicators:
6.5 Practises in accordance with relevant policies, guidelines, standards, regulations and legislation.
Principle 4: Professional behaviour
Value: Nurses embody integrity, honesty, respect and compassion.
Allegation 2: Misleading statements to employer and Ahpra
(a) 'I haven't taken any drugs';
(b) she entered the Level 2 NW Medication Room on 24 December 2019 to get a band aid; and
(c) she attended St John on 20 December 2019 to 'get a reference from a 2 North staff member, but the staff member wasn't there.'
(a) 'At 12:13 I went into the Level 2 North West Medication Room of Ward 2 East I do not recall exactly why but it is likely I was looking for MIMS book.';
(b) 'I am not sure what the white box in my pocket was however it is possible it was a box of Panadol or Nurofen or DermAid, which I had brought with me.';
(c) 'I went to the Level 2 North West Medication Room on Ward 2 East at 06:39 to get a band aid for my toe.'; and
(d) 'I went back to Level 2 North West Medication Room on Ward 2 East to get another band aid.'.
(a) 'I have and would never steal.'; and
(b) 'I was checking my pockets for my swipe card, which often can become detached from my uniform. It is possible that the object in my pocket shifted up while walking from before and after entering the Level 2 North West Medication Room of Ward 2 east, making it visible upon exiting the medication room.'.
(a) she maintained her innocence;
(b) St John had withdrawn two of the allegations they initially made against her. However, they did find one was substantiated, mostly due to the fact that CCTV footage showed her with something looking like medication in her pocket; and
(c) she always has things in her pocket.
(a) In response to the investigator's question 'Do you accept that you misappropriated medication on the 20 December 2019 as alleged?', ZQO replied 'Yes I do.'
(b) In relation the Conduct on 20 December 2019, ZQO states 'The door [of the cupboard] was already open and I opened it and the medication obviously fell down [...] I literally just took it and put it in my pocket, um, felt disgusted with myself but that's, that's what I did.'
(c) In response to the investigator's prompt 'You did provide a response that was inconsistent with what you're saying now.' ZQO replied 'Yes.'
Code of Conduct:
1.2 Lawful behaviour
Nurses practise honestly and ethically and should not engage in unlawful behaviour as it may affect their practice and/or damage the reputation of the profession...
2.1 Nursing practice
Nurses must ... practise in accordance with the standards of the profession and broader health system (including the NMBA standards, codes and guidelines, the Australian Commission on Safety and Quality in Health Care and Standards for aged care).
ICN Code of Ethics:
Standard 1: Nurses and people
The nurse demonstrates professional values such [...] trustworthiness and integrity.
Standard 2: Nurses and practice
The nurse carries personal responsibility and accountability for nursing practice [...].
The nurse at all times maintains standards of personal conduct which reflect well on the profession and enhance its image and public confidence.
The nurse strives to foster and maintain a practice culture promoting ethical behaviour and open dialogue.
Standard 3: Nurses and the profession
The nurse is active in developing and sustaining a core of professional values.
The nurse contributes to an ethical organisational environment and challenges unethical practices and settings.
The Enrolled Nurse Standards for Practice:
Standard 1: Functions in accordance with the law, policies and procedures affecting EN practice
Indicators:
1.3 Demonstrates knowledge of and implications for the NMBA standards, codes and guidelines, workplace policies and procedural guidelines applicable to enrolled nursing practice.
Standard 3: Accepts accountability and responsibility for own actions.
Indicators:
3.2 Demonstrates responsibility and accountability for nursing care provided...
The Registered Nurse Standards for Practice:
Standard 3: Maintains the capability for practice
Indicators:
3.4 Accepts accountability for decisions, actions, behaviours and responsibilities inherent in their role [...]
Standard 6: Provides safe, appropriate and responsive quality nursing practice
Indicators:
6.5 Practises in accordance with relevant policies, guidelines, standards, regulations and legislation.
Principle 4: Professional behaviour
Value: Nurses embody integrity, honesty, respect and compassion.
(a) unprofessional conduct by the practitioner that amounts to conduct that is substantially below the standard reasonably expected of a registered health practitioner of an equivalent level of training or experience; ...
(a) ZQO be reprimanded under section 196(2)(a) of the National Law;
(b) ZQO's registration be suspended for four months under section 196(2)(d) of the National Law; and
(c) conditions be imposed on ZQO's registration under section 196(2)(b) of the National Law as outlined in Annexure A of the Agreed Statement.
The principles applicable to determinations under the National Law
Our aim must be to protect the public, and we achieve that aim by imposing sanctions aimed at regulating professional performance of the particular individual under consideration and also by way of general deterrence to the profession as a whole.
The major difference between a suspension and cancellation is that once the doctor's registration is cancelled, he must reapply after the period specified. He is not guaranteed that he will be so re-registered. He must satisfy the Board that registration is appropriate and that he fulfils the qualifications for general registration ...
Cancellation of registration sends a clear message of unsuitability to practice. Suspension may be thought to indicate confidence in the doctor's future ability to practice once the period of suspension is served.
There are some cases in which it is abundantly clear that deregistration is the only option available to protect the public from a miscreant doctor.
This is apparent in situations in which the practitioner does not accept the inappropriateness of his conduct, or has been shown to be a serial offender.
It tells the public, clients and other practitioners that the standards expected of a practitioner have not been met and that the practitioner has been censured.
[1] She had recently qualified as a registered nurse but had not yet started to work in that capacity.
[2] (a) unprofessional conduct by the practitioner that amounts to conduct that is substantially below the standard reasonably expected of a registered health practitioner of an equivalent level of training or experience; ...
[3] We use the term 'anonymity order' to distinguish it from a proceeding suppression order under the Open Courts Act 2013 (Vic); and from pseudonym orders made under the inherent jurisdiction of the courts. See WEQ (a pseudonym) v Medical Board of Australia [2021] VSCA 343, discussing pseudonym orders made by VCAT, in particular footnote 11 of the decision, distinguishing an order which deidentifies a party from a proceeding suppression order.
[4] Section 80(1): The Tribunal may give directions at any time in a proceeding and do whatever is necessary for the expeditious or fair hearing and determination of a proceeding.
[5] Briginshaw v Briginshaw [1938] HCA 34; (1938) 60 CLR 336, noting the observations of the Court of Appeal about that case in Kyriackou v Law Institute of Victoria Ltd [2014] VSCA 322, [26].
[6] ZQO substituted for the respondent's name and names of notifiers and staff involved in the investigation redacted.
[7] Some of the medication taken was, however, noted as 'patient's own', meaning dispensed by their own pharmacist, brought into hospital, and kept in the same cupboard, to be returned to them on discharge.
[8] See for example Van Lan Ha v Pharmacy Board of Victoria [2002] VSC 322, [97]; Medical Board of Australia v Jansz [2011] VCAT 1026, [358]-[373]; Craig v The Medical Board of South Australia [2001] SASC 169 at [41]; Nursing and Midwifery Board of Australia v Little [2020] VCAT 687.
[9] See for example Medical Practitioners Board of Victoria v Grolaux (No 2) [2009] VCAT 978 in relation to assessment of insight.
[10] Nursing and Midwifery Board of Australia v Little [2020] VCAT 687, [44]-[46], referring to Commonwealth of Australia v Director, Fair Work Building Inspectorate [2015] HCA 46; 258 CLR 482, at [48] and [49].
[11] Those words are in condition 4 to do with screening frequency.
[12] Referring to Medical Board of Australia v Rathnayake [2019] VCAT 1012, [32].
Nursing and Midwifery Board of Australia
ZQO
(1938) 60 CLR 336