[2023] SACAT 97
General information, not legal advice.
SA Civil and Administrative Tribunal
2023-11-24
Original judgment source is linked above.
Nursing and Midwifery Board of Australia v Harrison [2023] SACAT 97
The Nursing and Midwifery Board of Australia (the Board) referred a matter to the Tribunal alleging that the respondent engaged in professional misconduct in the course of her management of the Oakden Older Persons Mental Health Service ('Oakden'). The key allegations of professional misconduct were:
The respondent acknowledged that her conduct fell substantially below the standard reasonably expected of a nursing practitioner in a managerial role with her experience and training. The Tribunal found that each of the six grounds pleaded by the Board were made out to the requisite standard. The Tribunal gave careful consideration to the agreement between the parties, the evidence provided and legal authorities in determining the level of conduct and the appropriate sanctions.
Health practitioners - Complaint by the Nursing and Midwifery Board of Australia - Professional misconduct - Inappropriate patient management and care - Reprimand - Disqualified from applying for registration for ten (10) years
Health Practitioner National Law (South Australia) Act 2010 ss 3, 5, 11, 41, 193, 195, 196, 222
Briginshaw v Briginshaw [1938] HCA 34; (1938) 60 CLR 336
Craig v Medical Board of South Australia [2001] SASC 169
Medical Board of Australia v Fox (Review and Regulation) [2016] VCAT 408
Medical Board of Australia v Gruner (Review and Regulation) [2023] VCAT 273
Medical Board of Australia v Singh [2017] WASAT 33
Nursing and Midwifery Board of Australia v Little (Review and Regulation) [2020] VCAT 687
Nursing and Midwifery Board of Australia v Meek (Review and Regulation) [2021] VCAT 68
Roylance v General Medical Council [1999] UKPC 16; [2000] 1 AC 311
Mr A Schatz appeared for the applicant on instruction from the Australian Government Solicitor
This is an edited version of the Tribunal's decision pursuant to s 60 of the South Australian Civil and Administrative Tribunal Act 2013. The parties and participants of the proceedings have been de-identified in accordance with the Tribunal's anonymisation policy. Other facts and details that may lead to the identification of any person may have also been anonymised or omitted. These changes do not affect the Tribunal's decision or its reasons for decision.
3.1. Acting Aged Care Director of the Central Northern Adelaide Health Service (CNAHS) from late December 2007 to July 2010. Her responsibilities included the clinical governance of inpatient services at Oakden which on or about 11 June 2009 was gazetted as an Approved Treatment Centre (for mentally ill older persons) under s 96 of the Mental Health Act 2009 (SA).
3.2. Service Manager with responsibility for Older Persons Mental Health Service, which included Oakden from July 2010 to January 2013. Her responsibilities included the shared clinical governance with the Director of Nursing for the Older Persons Mental Health Service (including Oakden inpatient services).
3.3. Service Manager for Older Persons Mental Health Service and the Forensic Mental Health Service from January 2013 to October 2014. Her responsibilities included the shared clinical governance with the Director of Nursing for the Older Persons Mental Health Service (including Oakden inpatient services).
3.4. Acting Director of Strategy and Operations for the Northern Adelaide Local Health Network (NALHN) Mental Health Directorate from October 2014 to February 2015 while other personnel acted in the role of Service Manager of Older Persons Mental Health Service. Her responsibilities included the strategic oversight and leadership of clinical governance for the Older Persons Mental Health Service (including Oakden inpatient services).
3.5. In February 2015 the respondent's role changed to Community and Strategic management. In or around mid-2015 her responsibilities no longer included the clinical governance of the Older Persons mental Health Service (including Oakden inpatient services), but instead, included the responsibility for strategy and community components of the Mental Health Service (rather than operational management).
3.6. A member and later Chair of the Clinical Governance Committee until September 2014.
5.1. Code of Professional Conduct for Nurses in Australia - in effect from on or about 26 June 2003 to 2 November 2008 (2003 Conduct Code).
5.2. Code of Ethics for Nurses in Australia - in effect from on or about 26 June 2003 to 2 November 2008 (2003 Ethics Code).
5.3. Code of Ethics for Nurses in Australia - in effect from 3 November 2008 to 30 June 2010 (2008 Ethics Code).
5.4. Code of Ethics for Nurses - August 2008 - rebranded: in effect from 1 July 2010 to 6 May 2013 (2010 Ethics Code).
5.5. Code of Professional Conduct for Nurses - August 2008 - rebranded: in effect from 1 July 2010 to 6 May 2013 (2010 Conduct Code).
5.6. Code of Ethics for Nurses - August 2008 - rebranded: in effect from 7 May 2013 to 29 February 2018 (2013 Ethics Code).
5.7_. Code of Professional Conduct for Nurses_ - August 2008 - rebranded: in effect from 7 May 2013 to 29 February 2018 (2013 Conduct Code).
5.8. Registered Nurse Competency Standards: in effect from 1 July 2010 to 31 May 2016 (2010 Standards).
5.9. Nurse Practitioner Standards for Practice: in effect from 1 January 2014 (2014 Standards).
These Codes and Standards are admissible under s 41 of the National Law and accordingly accepted by the Tribunal as evidence of what constitutes appropriate professional conduct or practice for the nursing profession during the Relevant Period.
1. Ground 1-Failure to ensure safe and competent nursing care
During the Relevant Period, it is alleged that the respondent failed to ensure safe and competent nursing care was provided to consumers at the Oakden facility in accordance with the professional responsibilities she held through her various management roles. It is unnecessary for us to repeat all of the particulars set out in the Initiating Application before us but of particular significance, these include:
2. Ground 2-Failure to ensure the workforce at Oakden was developed
During the Relevant Period, the respondent failed to ensure the workforce at Oakden was developed with a view to ensuring staff practices were consumer centred and recovery oriented.
It is unnecessary to repeat here all of the particulars set out in the Initiating Application but the allegations include the following findings of significance in both the Oakden Report and the ICAC Report:
3. Ground 3-Failure to take adequate action in response to issues
During the Relevant Period, the respondent failed to take adequate action in response to issues raised with her including, in particular, concerns about staff conduct, morale, inadequate staffing, and resourcing at Oakden by:
• Recognising her responsibility to prevent harm to consumers at Oakden.
• Identifying any alleged behaviour detrimental to receiving optimal care.
• Identifying appropriate interventions to prevent care being compromised.
• Taking appropriate action against the relevant staff complained about
• Adequately following up incidents to prevent recurrence
• Escalating the issues to senior levels within NALHN, where appropriate.
The respondent failed to take adequate action in response to issues raised with her to the standard reasonably expected of a practitioner of equivalent training and experience, and that resulted in consumers at Oakden receiving nursing care that was not safe and competent.
In particular, there were issues raised concerning not only the alleged (and in some cases proven criminal) conduct of a number of staff members regarding the treatment of Oakden residents, but also the care or lack thereof, of a number of those residents. These were all matters that were examined in detail by both the Oakden inquiry by the State Chief Psychiatrist's Office and the ICAC investigation.
4. Ground 4-Failure to ensure effective utilisation of resources
During the Relevant Period, the respondent failed to ensure effective utilisation of the limited resources allocated to Oakden.
This ground principally involves the level of nursing staff, the insufficiency of resources needed to ensure an appropriate level of nursing care and the maintenance of clinical documentation.
5. Ground 5-Failure to effectively manage the strategic direction of Oakden
During the Relevant Period, the respondent failed to effectively manage the strategic direction of Oakden by taking adequate steps to:
• Develop and implement a specific model of care for Oakden;
• Implement mental health reform processes at Oakden;
• Provide an inspiring, relevant vision for staff at Oakden.
This ground centres around the Oakden and ICAC findings that there was no model of care developed during the respondent's tenure, for the provision of services at Oakden.
6. Ground 6-Failure to ensure open and transparent communications
During the Relevant period, the respondent failed to ensure consumer, carer and community needs were addressed by establishing and maintaining positive working relationships with consumers, employees, families and other key stakeholders through the use of open and transparent consultation and communication approaches.
11.1. Book of Documents (including the Oakden Report, the ICAC Report, the Initiating Application and Response a Statement of Agreed Facts and Proposed Minutes of Consent Orders): Exhibit A-1.
11.2. Minutes of Order concerning Geoffrey Alan Smithson (one of the nurses under the control of the respondent who aggravatedly assaulted a patient at Oakden on 28 November 2015): Exhibit A-2.
11.3. Letter from Julie Harrison to Ahpra dated 13 April 2018: Exhibit A-3.
11.4. Letter of reflection from Julie Harrison dated 18 September 2023: Exhibit R-1.
"There is now a well-established line of authority in support of the proposition that, where a regulatory body and respondent have reached a negotiated settlement and the penalty proposed is broadly speaking within the permissible range having regard to all the circumstances, a court or tribunal should not depart from the agreed sanction without a clear or exceptional reason for doing so. In terms of professional disciplinary proceedings, it nonetheless remains the duty of VCAT to determine the level of conduct and any appropriate sanctions, and no agreement between a regulatory body and the professional person under review can supplant that duty. Nonetheless, it is also now established that an agreement between the parties in such a case is a highly relevant matter for VCAT, will largely govern the manner in which the proceeding is conducted, and is an extremely important matter for VCAT to take into account in forming its own view on relevant matters. This is particularly the case where it is clear from the face of the agreement that it does not represent an arbitrary outcome but reflects a carefully and extensively negotiated outcome that has proper regard to all relevant facts and circumstances."
I have considered the issues raised in these proceedings and I am very distressed and feel a high degree of shame, not only about the conduct that has been levelled against me but also about all that has come to light with the services at Oakden. > > I am appalled and remorseful to think that I have been a part of a service that may have caused harm to others. > > I do not seek to discount the effect the failings at Oakden have had on families, residents and patients. There is also a personal cost and following a career that I was proud of, this is a distressing end to it. > > With insight and upon reflection, there are many learnings from this that would influence how I would do differently if I were to work in management again. I think I was too focussed on the long term goals and failed to advocate and push forward with changes for more immediate outcomes. I should have stood up more for staff and residents. > > I take responsibility for my failings. > > I have read the list of authorities provided by the NMBA. Similar governance failures seem to get sanctions of 8-12 years. Despite there being an agreement of 8 years (in relation to disqualification), if the Tribunal thinks that is not long enough despite my remorse and distress then I would accept 10 years.
We now accept that the respondent is genuinely remorseful for her appalling conduct over a prolonged period.
[1] Aaron Groves, Del Thomson, Duncan McKellar, and Nicholas Proctor, SA Health, Department for Health and Ageing, The Oakden Report, (The Report of the Oakden Review, 10 April 2017), p 115.
[2] From the Independent Commission Against Corruption (ICAC).
[3] Either under the Mental Health Act 2009 (SA) or the Guardianship and Administration Act 1993 (SA).
[4] Bruce Lander QC, Oakden A Shameful Chapter in South Australia's History, (Final Report28 February 2018), at P 14.
[7] [1938] HCA 34; (1938) 60 CLR 336 at pp 362-363 per Dixon J.
[8] 2013 Nurse Conduct Code at p 8. [2]
[9] See Roylance v General Medical Council [1999] UKPC 16; [2000] 1 AC 311.
[11] [2001] SASC 169 at [41] per Doyle CJ.
[13] [2017] WASAT 33 at [30].
[14] [2016] VCAT 408 at [6].
Nursing and Midwifery Board of Australia
Harrison [2023] SACAT 97
(1938) 60 CLR 336