austlii:nsw/NSWPICMP/2025/345
General information, not legal advice.
NSWPICMP
2025-05-19
Original judgment source is linked above.
Nicolaou v Allianz Australia Insurance Limited [2025] NSWPICMP 345
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; review of Medical Assessment Certificate (MAC); causation; claimant suffered injury in an accident; dispute related to the assessment of whole person impairment (WPI) of cervical spine, right shoulder, and left shoulder; Medical Assessor (MA) assessed 0% WPI for cervical spine; shoulder injuries not caused by accident; - soft tissue injury to cervical spine assessed as DRE I or 0% WPI; injury to left shoulder caused by accident and assessed at 8% WPI; injury to right shoulder not caused by accident or due to over compensatory use; WPI assessed at 8%; MAC revoked; new certificate issued.
Whether the degree of permanent impairment of the injured person as a result of the injury caused by the motor accident is greater than 10%
Certificate issued under s 7.23(1) of the Motor Accident Injuries Act 2017
29 September 2023 and issues a new certificate determining that the following injuries were caused by the motor accident and give rise to a whole person impairment of 8%: * injury to the cervical spine, and * injury to the left shoulder. 2. The Review Panel finds the following injury was not caused by the accident: * injury to the right shoulder.
(a) photographs of the claimant's damaged vehicle;
(b) clinical notes of Eastbrooke Medical Centre, Carlton as of 3 February 2022, and
(c) clinical notes of Dr Aligiannis.
15 April 2025 the insurer uploaded an Application to Lodge Additional Documents dated
14 April 2025 paginated from pages 1 to 558 (ALAD 14 April 2025). Whilst the records were not furnished in time to be considered prior to the medical examination the Panel proposes to admit these documents where they are treating records and having regard to the objects of the Commission to facilitate the just, quick, and cost-effective resolution of the real issues in the proceedings. Admission of these documents will also avoid the possibility of any further application on the basis these records were not considered by the Panel. 2. The Panel notes that there are extensive records addressing the claimant's physical and psychological injuries. The Panel has read the entirety of the medical records but only proposes to reference those records which are relevant to the dispute to be determined by the Panel.
"6.6 Causation is defined in the Glossary at page 316 of the AMA4 Guides as follows:
'Causation means that a physical, chemical or biologic factor contributed to the occurrence of a medical condition. To decide that a factor alleged to have caused or contributed to the occurrence or worsening of a medical condition has, in fact, done so, it is necessary to verify both of the following:
This, therefore, involves a medical decision and a non-medical informed judgement.
6.7 There is no simple common test of causation that is applicable to all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be a sole cause as long as it is a contributing cause, which is more than negligible. Considering the question 'Would this injury (or impairment) have occurred if not for the accident?' may be useful in some cases, although this is not a definitive test and may be inapplicable in circumstances where there are multiple contributing causes."
Mr Nicolaou had worked as a labourer on a building site. 3. Medical Assessor Chan noted the clinical records of Bankstown-Lidcombe Hospital and the records of Dr Aligiannis. He reported the claimant attended physiotherapy for the first time on 20 December 2018 in respect of the neck. He reported the physiotherapist reported pain in the left shoulder for the first time on 21 January 2019. He noted on 9 February 2019
Dr Aligiannis reported pain in the left collar bone and referred the claimant for an X-ray and ultrasound of his left shoulder. Medical Assessor Chan reported the ultrasound of the left shoulder of 26 February 2019 disclosed a partial thickness tear of the supraspinatus anterior fibres. Medical Assessor Chan reported Professor Murrell diagnosed a left frozen shoulder. Mr Nicolaou underwent an arthroscopy of the left shoulder on 15 October 2019. 4. Medical Assessor Chan noted that Dr Aligiannis reported on 2 March 2020 that his right shoulder had been hurting him for two days due to "over-use". He reported a right shoulder ultrasound of 27 May 2020 revealed impingement and a partial thickness tear of the supraspinatus. Mr Nicolaou underwent surgery to repair the partial thickness tear of the right supraspinatus on 9 February 2021. 5. Medical Assessor Chan reported a number of subsequent injuries: * a fall in August 2020 when descending stairs whilst attending an English class resulting in injury to the right elbow; * an occasion when he felt dizzy as he walked, grasped the branches of a nearby tree and bumped his head into the tree, and * on 7 May 2023 whilst picking a mandarin he felt dizzy, lost his balance and fell back onto his right elbow. He had an X-ray of his right elbow and an ultrasound of his right shoulder. 6. On examination Medical Assessor Chan found no tenderness, muscle spasm or guarding in the cervical spine. Active flexion and extension of the spine was one half of the normal range and active lateral flexion to the right and the left was one quarter of the normal range. Active rotation to the right and left side was half the normal range. He found no dysmetria in the range of movement of the cervical range. He found upper limb reflexes were normal, touch sensation was better felt in the left upper limb compared to the right. Muscle tone was normal and equal in both upper limbs. He found no non-verifiable radicular complaints in the upper limbs. Medical Assessor Chan found girth of the right and left arm equal except the girth of the right forearm was greater than the left consistent with right arm dominance. 7. He reported active range of motion of both shoulders as follows:
20 December 2018 of any complaint relating to the left shoulder. The physiotherapist failed to report any complaint of left shoulder injury or pain on 20 December 2018, and it was not until 21 January 2019, three weeks post-accident that a complaint of left shoulder pain was documented by the physiotherapist. Medical Assessor Chan concluded if the left shoulder was injured in the accident Mr Nicolaou would have complained of symptoms in the first few days after the accident. He concluded there was no direct injury to the left shoulder in the accident. 4. Medical Assessor Chan noted there was no mention of any complaint or symptoms in the right shoulder in the ambulance record, in the discharge referral of the Bankstown-Lidcombe Hospital, in the general practitioner's (GP) clinical notes from 1 December 2018 to
21 May 2019 and in the physiotherapists notes in the days or within a week of the accident. He concluded the right shoulder was not injured in the accident. Medical Assessor Chan stated that subsequent imaging of the right shoulder revealed age related degenerative changes in the right shoulder and partial thickness tear of the supraspinatus tendon. 5. Medical Assessor Chan issued a certificate dated 29 September 2023 in which he concluded the following injury was caused by the accident: * cervical spine - soft tissue injury. 6. He certified the following injuries were not caused by the accident: * left and right shoulder injury. 7. Medical Assessor Chan found no muscle guarding, no dysmetria, no non-verifiable radicular complaints and no signs of radiculopathy in the cervical spine. He assessed a DRE cervicothoracic category I which equates to 0% WPI. 8. Medical Assessor Chan stated he considered the Nguyen judgment in relation to the shoulders stating there was no documented injury to the shoulders in: * the ambulance record; * the discharge letter of Bankstown-Lidcombe Hospital; * the GP's clinical notes in the immediate days and week after the accident, and * the physiotherapy record. 9. He also noted pain to the posterior aspect of the neck was localised with no radiation to the upper limbs. Hence, he found the restriction of movement of the shoulders was not related to the cervical spine injury. He found no assessable impairment of the shoulders.
Certificate of Medical Assessor Brian Williams
"O/A patient self-extricated, in care of police and fire rescue, alert, appeared well-perfused, responsive to questions in full sentences. ...
Report low speed collision, minimal deformation to the vehicle, nil airbag deployment.
Patient CO central neck pain/tenderness and generalised pain to right leg.
O/E... Nil lap-belt injury/abrasion noted. Nil neurological (sensory or motor) deficits, nil abrasion/injuries detected elsewhere on the body."[13]
Midline cervical tenderness at C3-4 ... ROM to all joints bilat, no tenderness
"Whiplash + ringing in the ears + headache + sensation of moving + vertigo = deafness eft ear - left shoulder pain (bursitis + supraspinatus tear) + pain left web space between thumb and index finger. ? C6 nerve impingement (C-spine) + bilateral sensorineural hearing loss + 2/3/2020 - new onset right shoulder pain/burning due to overuse of right arm to compensate for left arm injury. PTSD, depression.
*** NEW INJURY - SUFFERED VERTIGO ATTACK - FALL - INJURY TO RIGHT ELBOW. DW Mina psychologist? Traumatic brain injury. For psychiatrist review who specialises in this area. I week ago (22/7/2021) stood up - lost balance to the right and fell onto tree - head injury - headache and vertigo to the right ongoing since.
2 weeks ago (7 May 2023) - lost balance looking upwards - fell back onto right elbow and now has right shoulder and right elbow pain - US on 02/06/2023 showed right shoulder intrasubstance tear right supraspinatus muscle (this is new as Dr Murrell's letter stated the right shoulder was normal in March 2023)."[23]
"Prior to the MVA - there was no mention of any neck arthritis. He had consulted with
Dr Thi Nguyen re neck pain, however there was no examination performed or any imaging or evidence to suggest any osteoarthritis to the neck. She only documented '?OA' which is a medical abbreviation for QUERY osteoarthritis, however again there was no evidence of same in the medical notes that I have reviewed from Medplaza."[25]
Revesby Physiotherapy and Sports Injury Centre
4 July 2019 in respect of ongoing neck and shoulder pain.[28] He noted the MRI of the cervical spine showed moderate to severe foraminal stenosis with potential impingement of the left C6 nerve root. He considered his symptoms were a combination of left supraspinatus shoulder tear with the possibility of a C5/C6 left foraminal narrowing that may have been exacerbated by the accident.
29 January 2020 Prof Murrell reported the shoulder was still stiff and irritable. He noted positive impingement signs. 2. On 6 April 2020 Prof Murrell reported Mr Nicolaou still had a restricted range of motion and mild mechanical impingement.[31] 3. On 27 May 2020 Prof Murrell reported Mr Nicolaou presented with right shoulder symptoms caused by using the right shoulder more since the left shoulder surgery six months earlier.[32] He had mild pain with overhead activities and severe pain at night. Prof Murrell reported the claimant had a painful, moderately restricted range of shoulder movement. He noted right shoulder X-ray showed evidence of impingement and mild glenohumeral arthritis. Ultrasound showed a rotator cuff (supraspinatus) tear. He recommended surgery. 4. On 29 October 2020 Prof Murrell reported whilst the left shoulder had slight restriction of range of motion, power was quite good. The right shoulder had positive impingement signs and was slightly weak. He did not consider any further intervention was required with the left shoulder. He recommended arthroscopy and rotator cuff repair of the right shoulder.[33] 5. On 9 February 2021 Mr Nicolaou underwent arthroscopy and rotator cuff repair of the right shoulder under the care of Prof Murrell.[34]On 1 November 2021 Prof Murrell reported the shoulder had a slightly restricted range of motion and was strong in strength testing.[35] 6. On 28 March 2022 Prof Murrell reported Mr Nicolaou was concerned about stiffness of the right shoulder.[36] On 22 August 2022 Prof Murrell assessed post rotator cuff repair with some impingement and stiffness of the right shoulder.[37] 7. On 27 March 2023 Prof Murrell reported Mr Nicolaou had restricted range of motion of the right shoulder although power was good, and reasonable power and range of motion on the left. He assessed a small partial thickness intrasubstance tear of the left shoulder and stiffness following rotator cuff repair of the right shoulder.[38] 8. On 5 December 2023 Prof Murrell reported Mr Nicolaou had a fall six months earlier landing on his right shoulder. He also reported the left shoulder continued to give him problems. He assessed a post rotator cuff repair of the right shoulder with a recent fall but no significant retear. He also noted a small partial-thickness tear of the left shoulder which was improving.[39] 9. On 1 December 2024 Prof Murrell reported the claimant had a fall at the back of his kitchen on 12 October 2024 when he fell on his shoulder and has had increased pain since then.[40] He diagnosed bursitis of the right shoulder.
Mr Nicolaou had suffered severe whiplash with migrainous symptoms. In a report dated
26 May 2023 Dr Watson concluded Mr Nicolaou had vestibular migraine secondary to injury.[41] 2. On 12 December 2023 Dr Watson reported pain and stiffness in the neck. He also noted he has dizziness and loss of balance variably triggered by looking up or down, trains, noisy shopping centres and lifts. Dr Watson affirmed his diagnosis of vestibular migraine triggered by injury. He thought there might also be a cervicogenic component to the dizziness. He prescribed Allegron 25 mg nocte. 3. On 19 July 2024 Dr Watson reported the claimant was taking Allegron 25mg nocte. He reported he felt a little less dizzy but feels unsteady and dizzy fairly often. He reported he continued to experience neck and head pain. Dr Watson concluded the claimant had severe migraine, possibly with a cervicogenic component.[42] 4. On 24 January 2025 Dr Watson reported Mr Nicolaou had a fall on 12 October 2024 which was related to spinning dizziness.[43] He fell down a small step outside of the kitchen and hurt his right shoulder and hand. He reported Mr Nicolaou was taking Nortriptyline 75 mg nocte which he felt helped with headache and head tightness but not substantially with dizziness. He reported he was withdrawn, depressed and crying. Dr Watson reported he experiences spinning dizziness on a regular basis which can be triggered by loud noises and visual motion.
Recovre Medical Management and RTW Assessment Report
Pinnacle Rehab RTW & Recovery + Workplace Assessment Report
"No intracranial haemorrhage, no skull fracture, no cervical spinal fracture, subluxation or dislocation".[48]
"The appearance of the intracranial contents is within normal limits for the patient's age."[49]
"Normal alignment to AC and glenohumeral joints with no joint abnormality noted. No focal osseous lesion. No abnormal soft tissue calcification".[50]
"7 mm intrasubstance partial thickness supraspinatus anterior fibres tear present. No other tendon pathology appreciated. SASD bursitis with bursal thickness to 4mm and associated bursal impingement upon abduction noted. Normal range of active movement."[51]
"Osteoarthritic changes as described".[52]
"No evidence of a carotid or vertebral artery dissection or occlusion. No acute cervical spine injury. Moderate to severe left C5/6 neural exit foraminal stenosis which may impinge on the exiting left C6 nerve root. This can be assessed with MRI. Multiple subcentimetre thyroid nodules."[53]
"Mild discovertebral spondylotic changes. C5/6 moderate to severe left foraminal stenosis due to uncovertebral osteophytes resulting in potential impingement of left C6 nerve root. C6/7 tiny left central disc protrusion associated with potential impingement of root entry zone of the left C7 nerve root. No myelopathy is seen".
Impingement No impingement but blocking at 40 on abduction
"Left shoulder: Partial thickness - undersurface 20% (5mm x 5mm) rotator cuff (supraspinatus) tear."[55]
"Right shoulder. Partial thickness - undersurface 60% (8mm x 8mm) rotator cuff (supraspinatus) tear."[56]
"Rotator cuff pathology, show evidence of impingement, mild glenohumeral arthritis."[57]
"left shoulder: partial thickness - undersurface 20% (7mm x 10mm) rotator cuff (supraspinatus) tear."[58]
"Left shoulder: partial thickness - undersurface 20% (6mm x 10mm) rotator cuff (supraspinatus) tear."[59]
"Right shoulder: Partial thickness - undersurface 60% (11mm x 8mm) rotator cuff (supraspinatus) tear."[60]
Unremarkable examination allowing for mild free edge truncation of the glenoid labrum. No cuff tear identified."[61]
There is subacromion subdeltoid bursitis with impingement on abduction."[62]
7 October 2020.[63] 2. Dr Machart reported at the time of the accident the claimant experienced pain in the neck and on the pectoral aspect of the left shoulder. He underwent arthroscopic surgical release for frozen shoulder. Dr Machart reported Mr Nicolaou protected the less useable left arm by using the right arm and developed pain and stiffness in the right shoulder about 12 months earlier. 3. Dr Machart stated he did not find evidence of overuse where the claimant was working as a builder's labourer up to the time of the accident and where his left arm is not totally useless. He found there was no injury to the right shoulder caused by the accident. 4. Dr Machart diagnosed a cervical soft tissue strain at the time of the accident. In relation to the left shoulder, he concluded whilst frozen shoulder can develop for no reason in the presence of a potential injury from the accident, the impact of the accident cannot be entirely discounted. He stated it was reasonable to conclude that the left shoulder adhesive capsulitis (frozen shoulder) was at least in part caused by the accident.
Dr Charles New, orthopaedic and spinal surgeon
9 February 2019 referring to the left clavicle. 3. Dr Powell reported Mr Nicolaou described ongoing pain in both shoulders and said he could not lift his left arm above shoulder height. He reported pins and needles in the left hand which came on halfway along the course of his troubles since the accident. 4. In relation to the right shoulder Dr Powell reported; "at the time of the accident Mr Nicolaou was aware of discomfort about the right shoulder but this increased in severity over subsequent months to become painful". Dr Powell notes that the GP's records first mentions right shoulder region symptoms around 3 March 2020. 5. Dr Powell expressed the following opinions:
"The forces were delivered in a straight manner in the long axis of the car in the direction of travel with no additional complex forces applied. In this mechanism, Mr Nicolaou may have had extension of the neck under the influence of the inertia of his head until it impacted on the headrest and the support of the seat furniture would prevent any further motion of the skeleton of the neck region. During this mechanism, there would be no force directed through the shoulders."
"Apart from the relevant closeness of the development of left shoulder symptoms to the motor vehicle accident, the mechanism of incident would not specifically be expected to cause injury about the left shoulder, nor to be a proximate physical cause for the development of adhesive capsulitis, and it is more likely that this condition is simply a common disorder which just happens to have developed in the period after a low energy motor vehicle accident."
"The development of right shoulder difficulties in relation to the motor vehicle accident is even more difficult to associate. Symptoms developed in 2020, and Mr Nicolaou had been previously noted to have a full range of motion of the right shoulder.
Subsequent imaging identified age related degenerate disease and this pathology formed the basis of his operative management.
(The terms, "consequential injury and 'overuse' are frequently utilised to explain the development of contralateral difficulties often in the mirror imaged joint, but this concept does not have any sound evidential base.)."
27 September 2022.[67] There is some doubt about the efficacy of the assessment where an interpreter was not available for the entire assessment. 2. Dr Mellick stated Mr Nicolaou stated his main problem was depression of mood. He also complained of neck pain and pain present in the left shoulder since the accident. He reported with the passage of time the pain on the left side has become less and he now reports more pain involving the right shoulder region. 3. Dr Mellick diagnosed a chronic pain syndrome and associated impairment of function due to severe depression dating from the accident.
"No LOC, ... has pain to neck and occipital, midline neck pain, prior to anterior chest, mild left shoulder pain mild decrease ROM"
"Right shoulder hurting now, last 2 days. Due to overuse of right shoulder to compensate for left shoulder. Left shoulder pain - ongoing - no change. Examination: Right shoulder - full ROM - with pain, Right arm power NAD. Referral right shoulder x-ray and US."
"Prof Murrell informed the insurer that as a result of having to use his right shoulder more, after he had surgery to the left shoulder that he had developed pain in his right shoulder."
"Application of common law causation principles would, in my opinion, support the conclusion that impairment to one or both of the plaintiff's upper limbs consequent upon injury to the cervical spine would be compensable as the natural and direct consequence of spinal injury."[69]
Pre-accident medical history and relevant personal details
History of symptoms and treatment following the accident
31 January 2019. 2. On 9 February 2019, Dr Aligiannis recorded pain localised to the left collarbone region and referred Mr Nicolaou for radiological imaging. An X-ray of the left shoulder performed on
26 February 2019 showed no evidence of fracture. An ultrasound conducted the same day revealed a 7mm partial thickness intrasubstance tear of the anterior fibres of the supraspinatus tendon, with associated bursal thickening and impingement on abduction. 3. A CT angiogram of the neck performed on 6 May 2019 showed moderate to severe left C5/6 foraminal stenosis. An MRI of the cervical spine dated 31 May 2019 demonstrated early multilevel degenerative changes. 4. He was referred to Professor Murrell on 17 July 2019, who diagnosed adhesive capsulitis and recommended surgical management. On 15 October 2019, Mr Nicolaou underwent an arthroscopic capsular release and debridement of the left shoulder. Intraoperative findings included a bursal-side partial thickness tear of the supraspinatus tendon measuring 8mm x 8mm. 5. Following the surgery, Mr Nicolaou reported an improvement in some aspects of shoulder function. He stated that during imaging of his cervical spine and left shoulder, he was incidentally noted to have a tear in the right rotator cuff. He was informed that dedicated imaging of his right shoulder would be necessary. Imaging in April 2020 confirmed a partial supraspinatus tear in the right shoulder. Subsequently, on 9 February 2021, he underwent a right shoulder arthroscopic rotator cuff repair using a single anchor. Post-operative ultrasound imaging in March and August 2022 confirmed that the repair remained intact. However, Mr Nicolaou continued to experience right shoulder pain and stiffness.
Details of any relevant injuries or conditions sustained since the accident
Mr Nicolaou's age group. During the assessment, Mr Nicolaou himself described the tear as an "incidental finding" detected during imaging. On the available evidence the Panel is not satisfied the right shoulder injury was caused or materially contributed by either the accident directly or by over compensatory use. 3. While the right shoulder injury cannot currently be attributed to compensatory overuse or directly to the accident, the issue of whether any subsequent falls - potentially caused by post-traumatic dizziness - contributed to or aggravated the right shoulder condition was considered. 4. However, the Panel notes on 5 December 2023 Prof Murrell reported the claimant had a fall six months earlier landing on his right shoulder although he found no significant retear and on 1 December 2024 Prof Murrell only diagnosed bursitis of the right shoulder notwithstanding a fall on 12 October 2024. 5. Where it was not a matter the Panel was asked to consider and having regard to the opinion of Prof Murrell the Panel thinks it is unlikely any impairment of the right shoulder is related to the subsequent falls but does not express any conclusion in that regard. 6. Accordingly, based on the present evidence, the right shoulder condition is not considered causally related to the motor vehicle accident or to compensatory overuse.
29 September 2023 and issues a new certificate determining that the following injuries were caused by the motor accident and give rise to a whole person impairment of 8%: * injury to the cervical spine, and * injury to the left shoulder. 2. The Review Panel finds the following injury was not caused by the accident: * injury to the right shoulder.
[28] Claimant's documents p 127, 159, 161 and 592.
[69] Nguyen v Motor Accidents Authority of New South Wales & Anor [2011] NSWSC 351.
Nicolaou
Allianz Australia Insurance Limited [2025] NSWPICMP 345