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[2014] VCAT 1597
Victorian Civil and Administrative Tribunal
2014-12-22
Dr P
Original judgment source is linked above.
AMENDED PURSUANT TO S.119 VICTORIAN CIVIL AND ADMINISTRATIVE TRIBUNAL ACT 1998. 30 JANUARY 2015
Medical Practice Act 1994 - patient death due to complications from liposuction surgery - day surgery - failures in relation to post-operative management and care of patient - failures in relation to systems, procedures and communication between medical practitioners - treating surgeon not involved in post-operative management until a late stage - conduct of treating surgeon - conduct of reviewing doctor and medical director of the clinic - admissions made by both - appropriate determinations
Medical Board of Australia v Dieu (Review and Regulation) (Corrected) [2014] VCAT 1597
and that the unprofessional conduct was of a serious nature.
Having made the above findings, the Tribunal makes determinations in each of Z187/2014 ( Dr Tam Dieu), and in Z188/2014 (Dr Mervyn Cass), as follows:
(1) The respondent is to attend and complete six sessions, each of an hour in duration, the sixth session being at least two months subsequent to the fifth session, covering the following content:
(a) Post-operative care;
(b) Clinical decision-making;
(c) Patient management; and
(d) Professional communication with fellow health professionals, patients and their families.
(a) obtain the Board's approval of the educator prior to the commencement of the education, such an approved educator:
(i) to hold general registration as a registered medical practitioner for a period of not less than seven (7) years; and
(ii) not be in a close collegiate, social or financial relationship with the respondent;
(b) commence the education sessions within one (1) month of being advised that the Board has approved the educator and to complete the education within eight (8) months of the conditions being imposed;
(c) provide to the Compliance Department at AHPRA, within twenty eight (28) days of the date of completion of the education, a report which covers the following:
(i) the respondent's reflection on the issues raised by the notification;
(ii) a written summary of the outcomes/lessons learnt from the education sessions; and
(iii) a written summary of how the respondent intends to apply this knowledge to his practice;
(d) advise the approved educator that, within twenty eight (28) days of the completion of the education, the Board requires a report stating:
- (i) the dates the education occurred; and
- (ii) the content of the education; and
- (iii) whether or not the respondent has, in the opinion of the educator, satisfactorily participated in and understood the contents of the education.
(3) AHPRA may communicate with the educator in relation to the respondent's compliance with the conditions on his registration. Included in such communication, AHPRA may provide the approved educator with a copy of these conditions and details of the notification made against the respondent prior to the commencement of the education.
(4) The above reports and statements will be relied upon by the Board when determining whether the respondent has complied with the conditions on his registration.
(5) If the Board is not satisfied that the respondent's report and that of the educator demonstrate to the satisfaction of the Board that the respondent has benefited from the education, the respondent may be required to provide a further report and/or undergo further education in respect of the matters referred to in paragraph (3) paragraph (1) above.
(6) The respondent is responsible for all the costs associated with these conditions including the cost of the report from the educator.
(7) The education sessions attended pursuant to the conditions are over and above the continuing professional development requirements in respect of the respondent's registration.
The review period in respect of these conditions is to be two (2) months from completion of all of the steps set out in condition (2) above.
A disciplinary Tribunal protects the public by making orders which will prevent persons who are unfit to practise from practising, or by making orders which secure the maintenance of proper professional standards. A disciplinary Tribunal will also consider the protection of the public, and of the relevant profession, by making orders that will assure the public that appropriate standards are being maintained within the relevant profession.
There is high authority for the proposition that the powers given to the Disciplinary Committee to discipline a practitioner are entirely protective in character. No element of punishment is involved... But to say that is merely to say that the powers are to be exercised for the purpose of, and in a manner seen likely to achieve, the maintenance of that high standard of conduct within the profession which will continue its good reputation, and protect, not only the future of the professional, but also protect its clients from harm.
With this object in mind, the Committee is required to look to the future. Even if the practitioner's misconduct is relatively slight, he may yet be struck off, if his capacities and attitude have been revealed to be such that his continuance in practice constitutes a threat to the profession. On the other hand, conduct which is of itself more grave in nature, may not warrant striking off, if it is seen as a temporary and explicable departure from the practitioner's own high standards... The order which the committee is called upon to make is that order which, in its opinion, is necessary, and no more than is necessary, to maintain professional discipline and high standards of conduct.
1.3 Ms James, aged 26 at the time, made contact with COCAPS late in 2006 regarding her wish to have a liposuction procedure.
1.4 Ms James was first assessed by Dr Cass on 5 December 2006, at which time he referred her to Dr Tam Dieu, plastic and reconstructive surgeon. He saw her on the same day.
1.5 On 8 January 2007, Ms James attended a pre-operative consultation with Dr Cass at COCAPS.
1.6 On 19 January 2007, Ms James had liposuction surgery under general anaesthetic (Dr Andi Borsaru was the anaesthetist), performed by Dr Dieu at COCAPS, and she was discharged that afternoon.
1.7 On 20 January 2007, Ms Margo Bray, a Division 1 registered nurse and the Director of Nursing at COCAPS, made contact with Ms James, and recorded that she had mild to moderate discomfort and swelling.
1.8 On 21 January 2007, Ms James complained of increased pain, swelling and bleeding. Mr Dal Zotto, Ms James' partner, called Dr Cass's paging service at around 1.14 pm. Dr Cass returned the call at around 2.00 pm and advised increased analgesia and compression. Dr Cass advised that they call COCAPS in the morning if they were still concerned regarding Ms James' condition.
1.9 On 22 January 2007, the following events took place;
- At around 8.15 am, Mr Dal Zotto called COCAPS to advise that Ms James' pain and bleeding continued;
- At around 11.00 am, Ms James attended COCAPS and was examined by Dr Cass, who then called Dr Gerard Sormann, the owner and director of COCAPS, to examine her and Dr Sormann prescribed 100mg pethidine and 4mg Zofran, which were administered by Nurse Bray, and Endone tablets;
- At around 11.30 am - 11.45 am, Ms James was discharged;
- Also at around 11.30 am Dr Sormann contacted Dr Dieu;
- At around 3.45 pm, Mr Dal Zotto contacted COCAPS regarding his concern about Ms James' bleeding and continued pain and his call was transferred to Dr Cass;
- At 4.07 pm, Dr Cass called Dr Dieu (as accepted subsequently by the Coroner, although not recalled by Dr Dieu) regarding Ms James' condition and, according to Dr Cass, Dr Dieu said that he "would attend to her";
- At around 4.45 pm, Mr Dal Zotto again telephoned COCAPS about Ms James' bleeding and spoke to Dr Cass, who said that he would update Dr Dieu, which Dr Cass said he did, but Dr Dieu denies (and Mr Del Zotto understood that Dr Cass would get back to him again in 5 minutes after speaking to Dr Dieu);
- At 5.26 pm, Mr Dal Zotto telephoned COCAPS and left an after-hours urgent message for Dr Cass, who had not called back;
- At 5.41 pm, Mr Dal Zotto again telephoned COCAPS and left further messages for Dr Cass to call;
- At 6.06 pm, Mr Dal Zotto again telephoned COCAPS and left further messages for Dr Cass to call (Dr Cass said that he did not receive these calls from Mr Dal Zotto);
- At 6.30 pm, Dr Dieu contacted Mr Dal Zotto, reassured him that Ms James' condition of pain, swelling and blistering was routine. Dr Cass contacted Mr Dal Zotto shortly afterwards and confirmed that Dr Dieu had made contact (Dr Cass says that he did not make this call in response to the messages sent by Mr Dal Zotto, but that he made it of his own volition, and he says that he was told by Mr Dal Zotto that Ms James was "reasonably settled");
- At about 8.00 pm, Mr Dal Zotto left to have coffee with his friend who was leaving for overseas;
- At 8.06 pm, Mr Dal Zotto spoke with Ms James on his mobile telephone;
- Some time shortly after 8.20 pm, Mr Dal Zotto received a telephone call from Ms James' grandmother, Ms Margaret Braley, who said that Ms James had fallen into the bath and she asked him to return urgently;
- At 8.45 pm, Ms Braley telephoned COCAPS seeking an urgent return call;
- At 8.48 pm, Mr Dal Zotto telephoned Dr Cass by mobile to tell him of the situation and Dr Cass advised him to telephone again when he reached home;
- Immediately after, at about 8.50 pm, Mr Dal Zotto telephoned Ms Braley, who told him that Ms James had fallen in the hallway and was still there, Mr Dal Zotto spoke briefly with Ms James;
- At 9.06 pm, Mr Dal Zotto arrived at home, confirmed Ms James was breathing but unresponsive, and contacted Dr Cass, who agreed that an ambulance should be called which Mr Dal Zotto did immediately;
- At 9.15 pm, Dr Cass contacted Dr Dieu, and suggested that he tell Mr Dal Zotto to ask for paramedics to bring Ms James to COCAPS instead of hospital and Dr Cass left a message with Mr Dal Zotto to this effect;
- At 9.29 pm, the ambulance arrived, called for MICA back-up, and attempted to revive Ms James for 45 minutes;
- At around 10.15 pm, Ms James died where she lay in the hallway of her home.
2.1 The Coroner conducted an investigation into Ms James' death in a hearing held in November 2009 and March 2010.
2.2 On 6 August 2010, the Coroner found that Ms James died due to complications from liposuction surgery, namely sepsis, decreased respiratory function secondary to microthrombi, fat emboli, probable inhalation of gastric contents and infection, and central nervous depression due to a combination of drugs (pethidine and proxyphene). The Coroner also found that the death had been preventable.
(a) Dr Cass, Dr Sormann and Dr Dieu were all under an obligation to ensure that arrangements at COCAPS for the provision of post-operative care were not only understood between them, but operated effectively from the patient's perspective;
(b) At the review at 11.00 am on 22 January 2007, Dr Cass and Dr Sormann failed to appreciate that Ms James was showing the signs of post-operative complications, which required investigation and not just increased analgesia;
(c) It was reasonable for Dr Cass to defer to Dr Sormann in respect of a "wait and see" with a review envisaged at 4.00 pm or thereabouts, but Dr Cass bore some ongoing responsibility for ensuring that the review with Dr Dieu actually took place;
(d) Dr Sormann's telephone discussion at 11.30 am with Dr Dieu was sufficient to absolve him of individual responsibility for Ms James' post-operative care thereafter (apart from his obligations as owner and director in respect of systems at COCAPS);
(e) Dr Dieu failed in his obligation to provide adequate post-operative care to Ms James in that:
- (i) He failed to review her in a timely way after the telephone discussion with Dr Sormann at 11.30 am, during which he was appraised of sufficient facts to warrant investigation of the underlying cause of her increased pain and her departure from the normal or expected clinical course;
- (ii) His telephone call to Mr Dal Zotto at 6.30 pm was a wholly inadequate clinical response in all the circumstances.
3.1 The Coroner received expert opinions from medical practitioners, including:
3.2 Dr Flynn's expert opinion included the opinion that:
- on 22 January 2007, given Ms James' experience of increasing pain 3 days post-operatively, it was not appropriate to provide increased analgesia without further investigation as to possible causes - admission to hospital would have been appropriate at this time;
- when Mr Dal Zotto spoke to Dr Cass at 4.45 pm on 22 January 2007, and described further increasing pain, persistent blood loss and blistering (a new development), this should have prompted an immediate reassessment of the patient, if not immediate transfer to hospital;
- when Mr Dal Zotto spoke to Dr Dieu at about 6.00 pm that day, and was told about the blisters, an immediate reassessment was indicated rather than reassurance and the possibility of a review the following day;
- there seems to have been a persistent reluctance to recognise the seriousness and deteriorating nature of Ms James' situation even though her symptoms were clearly out side the usual post-operative norms.
3.3 Dr Rastos' expert opinion included the opinion that:
- the presence of worsening pain and undiminished blood loss 3 days post-operatively is strongly suggestive of complication of surgery;
- the most common complications of liposuction - infection, deep venous thrombosis and haemorrhage - cannot be excluded on history and examination alone and all require further investigation;
- the failure to investigate the cause of Ms James' post-operative pain and blood loss represents a significant departure from what would have been widely accepted by peer professional opinion in Australia in 2007 to be competent professional practice;
- had blood tests been performed on the morning of 22 January 2007, the results would, on the balance of probabilities, have shown evidence of anaemia and infection which would have resulted in hospital admission, administration of intravenous antibiotics and the patient's survival without significant disability;
- Dr Dieu's failure to advise Ms James to go urgently to a hospital emergency department in all the circumstances represents a significant departure from what would have been widely accepted by peer professional opinion in Australia in 2007 to be competent professional practice and led directly to Ms James' death;
3.4 Dr Carlisle's expert opinion included the opinion that:
- the pre-operative assessment was adequate;
- the procedure would seem to have been carried out in a competent manner with removal of an appropriate amount of fat;
- it was inappropriate that the surgeon, Dr Dieu, was not involved in the post-operative management of Ms James;
- the seriousness of Ms James' condition on presentation on the morning of 22 January 2007 (day 3 post-operative) was not recognised.
3.5 Associate Professor Marshall's expert opinion included the opinion that:
- post-operative care is an integral part of the procedure and should be undertaken by the surgeon, unless he is unavailable - in this case Dr Dieu did not see Ms James after the surgery and was remote from the decision-making process;
- the presence of worsening pain suggested there was a complication and investigations would have been appropriate upon examination at 11.00 am at COCAPS;
- increasing pain medication at that time was not appropriate as increasing pain 3 days after a plastic surgery procedure usually indicates a complication and it was unwise to increase the medication outside a hospital setting;
- the amount of pain killers administered was considerably greater than normal and was an indication that there was an underlying complication;
- hospital admission for investigation and treatment was indicated at that time and subsequently;
- Dr Dieu's advice to take further pain medication and see how she went overnight was not appropriate;
- it was not appropriate to request the paramedics transport Ms James to COCAPS rather than hospital.
Dr Dieu did not make any attempt to contact Ms James or Mr Dal Zotto until his telephone conversation with Mr Dal Zotto on or about 6.30 pm, seven hours after Ms James had left COCAPS; * (b) failed to undertake further investigations to determine the nature of the complications that Ms James was suffering; and/or * (c) in a telephone conversation with Mr Simon Dal Zotto at 6.30 pm, Dr Dieu: * (i) failed to conduct any adequate investigation of Ms James' symptoms; * (ii) inappropriately reassured Mr Dal Zotto regarding Ms James' condition; * (iii) failed to suspect a serious complication of the surgery and to advise Ms James to go urgently to a hospital emergency department.
In their telephone discussion at 6.30 pm, Dr Dieu told Mr Dal Zotto that the blisters experienced by Ms James were likely to be related to the tapes and swelling and he reassured Mr Dal Zotto that the swelling and bruising were not unexpected and that if Ms James were not feeling better by the following day, he wished to review her at COCAPS. Dr Dieu provided this reassurance to Mr Dal Zotto without eliciting any further history or details from Mr Dal Zotto and without reviewing Ms James himself. The appropriate medical response to Ms James' condition would have been to suspect a serious complication of the surgery and to advise her to go urgently to a hospital emergency department.
(d) failed to provide appropriate treatment for Ms James' post-operative complications; and/or
(e) failed to admit Ms James to hospital for a review and monitoring; and/or
(f) suggested, at 9.15 pm, that Mr Dal Zotto ask paramedics attending to Ms James to take her to the COCAPS;
In a telephone conversation with Dr Cass at about 9.15 pm Dr Dieu suggested that Dr Cass tell Mr Dal Zotto to ask the paramedics to bring Ms James to COCAPS and Dr Cass left a message with Mr Dal Zotto to this effect. The falls experienced by Ms James indicated that she required urgent assessment in an emergency department of a hospital.
(g) failed to ensure that arrangements at COCAPS for the provision of post-operative care for Ms James:
- (i) were understood between him and Dr Cass and Dr Sormann; and
- (ii) operated effectively from the patient's perspective.
1. That on 22 January 2007, he engaged in unprofessional conduct, within the meaning of that term as used in paragraphs (a) and/or (b) of section 3 of the Act in that he: * (a) in reviewing Ms James at or about 11.00 am, despite appreciating that Ms James was showing the signs of post-operative complications, did not directly order further investigation;
Despite evidence of third day post-operative severe pain and swelling of Ms James' left thigh, Dr Cass failed to:
(i) order any tests; and
(ii) failed to arrange transfer of Ms James to hospital.
(b) failed to ensure that Ms James underwent an adequate period of observation after intramuscular pethidine was administered to her; and/or
(c) failed to ensure that Ms James was not discharged from the COCAPS until her condition had been appropriately assessed; and/or
(d) failed to ensure that a review of Ms James by Dr Dieu occurred; and/or
(e) failed to ensure that arrangements at COCAPS for the provision of post-operative care for Ms James:
- (i) were understood between him and Dr Dieu and Dr Sormann; and
- (ii) operated effectively from the patient's perspective.
2. Dr Cass also admits that in his role as medical director of the COCAPS, he engaged in unprofessional conduct, within the meaning of that term as used in the Act in that he failed to ensure that there were adequate systems, procedures and standards for post-operative care of patients of the COCAPS.
Systems operating at the COCAPS at the time of Ms James' surgery and post-surgical management were inadequate and/or inappropriate in that they failed to require that all patients receiving injectable opiates at the COCAPS remained under observation at the COCAPS for an appropriate minimum period of time.
In summary, as the surgeon, I feel responsible for Ms James' death. I am extremely sorry for it. I have taken steps to avoid it occurring again.
[1] Ha v Pharmacy Board of Victoria [2002] VSC 322 para [91] and [97], followed in Medical Practitioners Board of Victoria v Grolaux (No 2) (Occupational and Business Regulation) [2009] VCAT 978; see alsoHealth Care Complaints Commission v Lichfield [1997] NSWSC 297; (1997) 41 NSWLR 630 at 637.
[3] Unreported, Supreme Court of Tasmania. See also Chiropractic Board of Australia v Hooper [2013] VCAT 136 at [22]
[4] Ha v Pharmacy Board of Victoria at paragraph 101. An assessment of the ongoing risk posed by the practitioner should be central to the imposition of a determination.
[5] Pillai v Messiter (No 2) (1989) 16 NSWLR197 at 200, referred to in Medical Practitioners Board of Victoria v Williams and Lichter [2010] VCAT 1277 at [17]
[6] Medical Practitioners Board of Victoria v Swieca (Occupational and Business Regulations) [2009] VCAT 419 at [52].
Medical Board of Australia
Dieu
(1997) 41 NSWLR 630