austlii:nsw/NSWPICMP/2025/974
General information, not legal advice.
NSWPICMP
2025-12-12
Original judgment source is linked above.
McCulloch v Insurance Australia Limited t/as NRMA Insurance [2025] NSWPICMP 974
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; claimant suffered injury in a motor vehicle accident when she was knocked off of her scooter by a car coming from her right side; dispute arose as to whole person impairment (WPI); Medical Assessor (MA) determined the claimant's WPI as a result of the physical injuries sustained in the accident was 8%; claimant made an application under section 7.26 of the Act for referral of assessment to the Medical Review Panel; Held - Review Panel conducted its own examination and found that WPI as a result of injuries sustained in the accident totalled 16%; certificate of MA was revoked.
15 September 2024 and substitutes the determination that as a result of the following physical injuries caused by the accident, Ms McCulloch sustained a permanent degree of 16% whole person impairment: * Right proximal tibial fracture now healed with varus deformity of the right leg of
10 degrees with 2cm of shortening of the right leg; * Rib fractures on the right and fifth ribs now settled; * Right first toe fracture now settled; * Fracture of left patella on bone scan, and * Scarring as described.
"6.6 Causation is defined in the Glossary at page 316 of the AMA 4 Guides as follows:
'Causation means that a physical, chemical or biologic factor contributed to the occurrence of a medical condition. To decide that a factor alleged to have caused or contributed to the occurrence or worsening of a medical condition has, in fact, done so, it is necessary to verify both of the following:
This, therefore, involves a medical decision and a non-medical informed judgement."
"There is no simple common test of causation that is applicable to all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be a sole cause as long as it is a contributing cause, which is more than negligible. Considering the question 'Would this injury (or impairment) have occurred if not for the accident?' may be useful in some cases, although this is not a definitive test and may be inapplicable in circumstances where there are multiple contributing causes."
"The capacity of a medical assessor to determine a change in physical impairment will depend upon the reliability of clinical information on the pre-existing condition. To quote the AMA 4 Guides (page 10): 'For example, in apportioning a spine impairment, first the current spine impairment would be estimated, and then impairment from any pre-existing spine problem would be estimated. The estimate for the pre-existing impairment would be subtracted from that for the present impairment to account for the effects of the former. Using this approach to apportionment would require accurate information and data on both impairments.' Refer to clause 6.218 for the approach to a pre-existing psychiatric impairment."
Passive range of motion formed part of the clinical examination to ascertain clinical status of the joint. For the purposes of impairment calculation, only active movement (i.e. performed under the voluntary control of the examinee, without physical input by the examiner) was measured and recorded below. Determinations were made in accordance with the patient's apparent full effort and cooperation. Ms McCulloch is a 53-year-old female right hand dominant whose height was 169 cm and weight was 74 kg (BMI 25.9- Overweight). She was observed to sit and stand and was in no apparent distress.
There were scars on the right knee which were managed for months to heal. The scars had colour contrast, trophic changes, were depressed, widened, with some adherence. The scars were visible with some clothing, she was conscious of the scars."
The cervical posture was normal. There was no reported tenderness to palpation of the neck spinous processes or paraspinal muscles. There was no visible or palpable deformity in the neck region. There was no observed muscle spasm or guarding. Cervical movement was a fraction of the normal range of motion of full cervical extension, full flexion, full right rotation, full left rotation, full right lateral flexion, and full left lateral flexion. There was no cervical asymmetrical loss of motion."
There was a fraction of normal active thoracic motion of full flexion, full extension, full left rotation and full right rotation. There was normal alignment, curvature, and pelvic symmetry. There was no reported tenderness to palpation along the spine or paraspinal muscles. There was no observed muscle guarding or spasm."
There was a fraction of normal active lumbar motion of full flexion, full extension, full left lateral flexion and full right lateral flexion. There was no asymmetrical loss of motion. There was normal alignment, curvature, and pelvic symmetry. There was no reported tenderness to palpation along the spine or paraspinal muscles. There was no observed muscle guarding or spasm."
There was a full range of movement of shoulders, elbows of both the upper limbs in all dimensions without crepitus, muscular spasm or tenderness. Power, sensation, reflexes, circulation, sweat cover, colour and temperature of both upper limbs were normal and equal. The right wrist was in a splint from a recent injury. There was no wasting or swelling of the upper limbs, and the circumferential measurements were as follows:
Active range of motion was measured with a goniometer:
There was a normal gait, and no difficulty with walking on toes or heels unaided.
Power was 5/5 throughout all muscle groups. Muscle tone was normal. Sensation was intact to light touch and pin prick in all dermatomal distributions. Reflexes were normal and symmetrical in the knee and ankle. Babinski test caused down-going toes. Range of motion was normal in hips and ankles. Straight leg raise testing was performed both lying down and in the sitting position. There were no reported symptoms with straight leg raise in lying down to 70 degrees or in the sitting position.
The circumferences of the lower limbs were as follows:
Active range of motion was measured with a goniometer:
The right great toe examination was normal. The right knee had some slight crepitus in the knee to movement, the knee was stable otherwise.
The history is consistent with the physical examination findings and is consistent with the documentation provided. The diagnosis of injuries is consistent with the mechanism of injury and is consistent with the current status of the condition."
The right tibial plateau fracture was comminuted, Shatzker VI injury with slight displacement as indicated in the CT scan. Even though the report mentioned non-displaced, I consider that a stepoff of the fracture is considered displaced for the purposes of impairment. Table 64 p 85 AMA4 is used. A displaced fracture at the most mild form is a 12% LEI or 5% WPI which I felt was applicable in this instance. The right great toe had a normal range of motion and therefore did not result in any rateable impairment. The final impairment for the right lower extremity is 5% WPI.
There was no evidence of a pre-existing condition and therefore no deductions applied.
As per section 6.23 p 88 MA Guides, Certain injuries may not result in an assessable impairment covered by these Guidelines and the AMA4 Guides. For example, uncomplicated healed sternal and rib fractures do not result in any assessable impairment. There was therefore no impairment for the rib fractures.
The skin was not referred, but was injured at the time of the subject accident and left a scar. Table 6.18 p 132 MA Guide is used. Ms McCulloch was conscious of the scars, there was a noticeable colour contrast with surrounding skin, the scars were easily locatable, there were trophic changed to touch, The anatomic location was usually visible with usual clothing, a contour defect was easily visible, there was a minor limitation of performance of ADLs, as this would affect kneeling, no treatment was required, there was some adherence. This photo was taken at the assessment. I consider that a 3% WPI applies.
There was no evidence of a pre-existing scarring and no deductions were made.
Right LE 5% Skin 3% Combining 5% and 3% yields 8% WPI. The Final Whole Person Impairment is 8% WPI".
AMA4 Guides/ Guidelines References (chapter/ page/table)
Diagnostic imaging, X-rays, CT Scans, and MRI Scans
Discharge Summary from St Vincent's Hospital dated 1 September 2022
Application for Personal Injury Benefits Claim Form dated 6 September 2022
"On Thursday 1st September 2022 at approximately 5:00pm I was a passenger on a motor scooter being driven by my husband ... down Bondi Road, Bondi. We were approaching an intersection with Penkivil Street and two cars were stationary in the opposite lane waiting to turn right. As we got to the intersection, the first car moved forward but went straight on, and almost immediately the second car, a black BMW, turned into our path causing a head on collision with our scooter resulting in both my husband and I being knocked off and onto the road. The BMW stopped and the driver jumped out and said, "I'm so sorry, I did not see you at all, it's my fault".
IME Report of Dr Mitchell, Occupational Physician, dated 12 December 2023
Combined Certificate of Medical Assessor Curtin dated 23 October 2024
Report of Dr New, Orthopaedic Surgeon, dated 28 April 2025
[1] Ms McCulloch alleges Medical Assessor Gothelf erred in finding that she was under the WPI threshold and relies on two grounds (failure to engage with evidence; failure to give adequate reasons). The insurer disagrees with this submission.
Failure to engage with the evidence before him - Left Knee Injury
[2]-[3] Ms McCulloch submits the Medical Assessor erred by only assessing the right tibial plateau fracture and refers to the whole-body bone scan dated 10/10/2022. She further submits the Medical Assessor should also have assessed a left patella intra-articular fracture referenced in the bone scan.
[4]-[5] The insurer refers to page 7 of Medical Assessor Gothelf's certificate. Ms McCulloch stated she "never had pain or injury to her left leg or left foot" and never had treatment. The insurer refers to the injuries list, which merely described a left leg soft tissue/orthopaedic injury and degenerative changes.
[6]-[7] The insurer submits Ms McCulloch herself stated she had no left-leg pain or injury, undertook no treatment, and had no issues in this region. It notes that no left patella fracture was ever submitted as an injury to be assessed.
[8]-[9] The insurer submits there is no contemporaneous medical evidence linking the scan finding to the accident, given the absence of symptoms or treatment. The insurer submits the Medical Assessor did not err in finding the left leg was not injured in the accident, consistent with Ms McCulloch's statements and the medical evidence.
Right Knee Injury - Worsening of displaced fracture
[10] Ms McCulloch submits the Medical Assessor erred by not explaining his reasoning for assigning 5% WPI.
[11] The insurer refers to page 16 of the certificate where the Medical Assessor explains that a step-off constitutes a displaced fracture and that the mild form attracts 5% WPI.
[12]-[13] The insurer refers to the Guidelines cl 6.40 regarding the Medical Assessor's obligation to use clinical judgement and modify impairment estimates with reasons. The insurer submits the Medical Assessor fulfilled his Guideline obligations and explained his approach.
[14]-[16] Ms McCulloch submits a "moderate" finding and 10% WPI are more appropriate. The insurer refers to AMA4 Table 64: "mild" = 5-9 degrees (5% WPI); "moderate" = 10-19 degrees (10% WPI) and submits Ms McCulloch has provided no medical evidence indicating a 10-19° displacement angle to justify 10% WPI.
[17]-[18] Ms McCulloch submits the Medical Assessor should have assigned impairment for malalignment of the tibial shaft fracture. The insurer submits the Medical Assessor appropriately conducted the assessment with proper clinical judgement and complied with the Guidelines.
[19]-[20] The insurer submits the Medical Assessor has not erred materially and that the assessment was conducted in accordance with the MAI Act and Guidelines.
[21] The insurer submits Ms McCulloch has not identified any material error nor provided sufficient basis for the Proper Officer to suspect material incorrectness under s 7.26(2).
[22]-[23] The insurer submits there is no basis for Review Panel referral and that Ms McCulloch's application for review should be dismissed.
[1] Ms McCulloch submits is a 53-year-old female who sustained injuries in a motor vehicle accident on 1 September 2022 ("the accident"). Her injuries were referred to the Personal Injury Commission on 5 March 2024 for assessment of whole person impairment ("WPI").
[2] Her physical injuries were assessed by:
- Medical Assessor Paul Nichols on 6 September 2024 - 0% WPI;
- Medical Assessor Todd Gothelf on 6 September 2024 - 8% WPI;
- Medical Assessor Geoffrey (Paul) Curtin on 18 October 2024 - 0% WPI.
[3] The combined certificate of Medical Assessor Curtin dated 23 October 2024 certified that the physical injuries caused by the accident give rise to 8% WPI.
[4] Ms McCulloch submits that she seeks review of the combined certificate under s 7.26(4) of the Act, specifically by way of review of the single medical assessment certificate of Medical Assessor Gothelf. She further submits that there is reasonable cause to suspect the assessment was incorrect in a material respect.
[5] Ms McCulloch submits that the President would be satisfied that there is reasonable cause to suspect material incorrectness of Medical Assessor Gothelf for the following reasons:
[6] Failure to engage with the evidence before him and Failure to provide adequate reasons as required by the Guidelines
[7] Ms McCulloch submits that the Medical Assessor erred by assessing only the displaced right tibial plateau fracture. At pages 12-13 of his reasons, the Medical Assessor records a small mildly displaced intra-articular fracture of the left patella with delayed/non-union.
[8] She continues that at page 15, the Medical Assessor incorrectly states that there was no evidence supporting injuries to the left leg, despite clear evidence of a left patella fracture.
[9] Ms McCulloch submits that the left leg was expressly referred for assessment and that the St Vincent's Hospital notes record ongoing complaints and swelling of the left knee since the accident, noting that failure to assess the left knee constitutes a denial of procedural fairness.
[10] Ms McCulloch submits that proper assessment of the left patella fracture would attract a 17% lower extremity impairment rating under Table 64 (p 88 AMA4), contributing to total WPI.
Right knee injury - worsening of displaced fracture
[11] Ms McCulloch submits that the Assessor erred by failing to explain why only the lowest tier (5% WPI) was applied to the displaced tibial plateau fracture.
[12] The AMA4 Guides provide three tiers of impairment:
[13] The Medical Assessor merely stated that the "most mild form" (5% WPI) was applicable, which Ms McCulloch submits lacks adequate reasoning.
[14] Ms McCulloch submits that later imaging showed worsening displacement:
[15] Ms McCulloch submits that the Medical Assessor relied predominantly on the initial CT scan and failed to consider subsequent evidence of progression and that consideration of all imaging could have supported classification of the fracture as "moderate", attracting a 10% WPI rating.
[16] She further submits that the reasons provided were insufficient in any event.
[17] Ms McCulloch submits that the nature of the injury required consideration of impairment for malalignment under Table 64 (p 85 AMA4) as the imaging demonstrates malalignment, and that reasons for not assigning a WPI rating should have been given.
[18] Ms McCulloch submits that, absent the above errors, the disputes would have been resolved in her favour and that the President must be satisfied there is reasonable cause to suspect material incorrectness, after which the matter must be referred for reassessment: Meeuwissen v Boden [2010] NSWCA 253. She further submits that accordingly, the matter must be referred for review by a Review Panel under s 7.26 of the Act.
anti-depressants and Creon. She is not having psychological counselling at present and has finished physiotherapy. She sees her local doctor as required and is not having specialist review for her orthopaedic injuries.
Details of any injuries sustained since the accident
6 September 2024 gave a WPI of 0%. 9. She has had assessment for scarring by Geoffrey (Paul) Curtin who, in his MAC dated
23 October 2024, diagnosed facial lacerations and abrasions and gave a WPI permanent impairment of 0%.
10 degrees with 2cm of shortening of the right leg - 11% WPI * Rib fractures on the right and fifth ribs now settled 0% WPI * Right first toe fracture now settled - 0% WPI * Fracture of left patella on bone scan - 3% WPI * Scarring as described - 2% WPI
15 September 2024 and substitutes the determination that as a result of the physical injuries caused by the accident, Ms McCulloch sustained a permanent degree of 16% whole person impairment.
McCulloch
Insurance Australia Limited t/as NRMA Insurance [2025] NSWPICMP 974;