(Emphasis added).
The reference to "our historic sales" is important because it is, I find, a reference to Lifeplan's historic sales figures.
[163] Section 6.3 is entitled "Geographical Spread" and it contains an estimate of the annual inflows to be attributed to each State.
[164] Section 11 of the BCP is in the following terms:
11. Market Reaction of AUI
The reaction of Australian Unity to the loss of its entire funeral fund sales team (the other two members have indicated their intention to resign) is unpredictable. However, all indications suggest that they will do nothing as their eyes seem to be clearly fixed on developing other market segments and so they are more likely to simply sit back and take heart at the short term expense savings they will now enjoy.
[165] Appendix C is entitled "Visitation Plan" and seems to be a reproduction of the "2010/2011 Travel, Accom & Entertainment Expense Budget" attached to Mr Woff and Mr Corby's email to Mr Hughes dated 5 August 2010.
[166] Appendix D of the BCP is a schedule of returns of various funeral benefit funds. It is entitled "Bonus Rate Comparison ('Untaxed') - Funeral Plan Management ('FPM')". The heading is important because it contains a reference to FPM, not FPA. The schedule sets out for each year from 1996 to 2009 the bonus rate earned on 11 different funds involving, as far as I can see, seven different fund managers.
[167] Finally, Appendix E is entitled "Foresters Profit Revenue Model" and is similar in layout and form to the document with the same description sent to Mr Hughes on 5 August 2010.
27 The BCP was based on Lifeplan's confidential information. Mr Woff and Mr Corby described the information in an email as "extremely confidential given it contains figures relating to funeral industry participants". The reasons of the primary judge at [130]-[139] set out in detail the activity of Mr Woff in transferring detailed confidential information of Lifeplan to his private email address from February 2010 to 17 August 2010: market research, sales figures, new business details, sales contributions by different funeral directors, business manuals, claims data, a staff training manual, budget comparisons, business strategy and many other documents. The reasons reveal that Mr Woff continued to transfer documents and information of Lifeplan after the preparation of the BCP and up to his leaving in December: see [116]-[127] and [140]-[142] of the reasons. Whilst the primary judge did not express it thus, given the apparent freedom of Mr Woff and so Mr Corby to access the business information of Lifeplan and their apparently conscious and deliberate taking of information from Lifeplan, one can infer that they took anything and everything from Lifeplan's records that they thought would be useful in order to facilitate the start-up of the business segment with Foresters.
28 The preparation of the BCP by reference to Lifeplan's confidential information was dealt with by the primary judge at [180]-[190] of the reasons. His Honour concluded (at [377]) that most of the information in the BCP was confidential, having given a detailed summary of its contents earlier at [191], referring to Lifeplan documents (that he had referred to at [130]-[139] that Mr Woff had sent to his private email address), as follows:
At the risk of some repetition, it is convenient to draw the threads together in the following summary:
(1) Some of the phraseology in the document identified in paragraph 138 above (A26, B42), appears in section 3 of the BCP.
(2) Information in the document identified in paragraph 130 above (A11, B25) was used in the preparation of section 4.1 of the BCP.
(3) Information in the document identified in paragraph 137 above (A25, B41) was used in the preparation of the table in section 4.2 of the BCP.
(4) The SWOT analysis in the document identified in paragraph 138 above (A26, B42) and in the document referred to in paragraph 135 above (A18, B33) appear to have been used, in part at least, in the preparation of the SWOT analysis in section 5 of the BCP.
(5) The information in the document identified in paragraph 135 above (A17, B32) was used in the preparation of the historical sales figures in section 6.2 of the BCP, and the information in the document identified in paragraph 135 above (A18, B33), was used in the preparation of the geographical spread figures in section 6.3 of the BCP.
(6) The information in the documents identified in paragraph 131 above (A34, B58) and in paragraph 135 above (A23, B38) was used in the preparation of Appendix B to the BCP.
(7) The information, or at least part of it, in FPM's "2010/2011 Travel, Accom & Entertainment Expense Budget" was used in the preparation of the Visitation Plan, Appendix C of the BCP.
(8) The information in the document identified in paragraph 136 above (B39) was used in the preparation of Appendix D to the BCP.
(9) The structure and form of the Foresters Profit Revenue Model, Appendix E to the BCP, follows the structure and form of the FPM Revenue Model that Mr Woff sent to Mr Walsh on 3 June 2010.
29 A number of things were evident from the terms of the BCP. The business aim was to "develop a successful funeral fund operation" in a "window of opportunity"; and that Messrs Woff and Corby were presenting "an opportunity to, in a very short time frame, replicate the success of [Lifeplan, as the largest and most successful operator]". Section 6 of the BCP dealt with projected new business, but included detailed historical sales performance (of Lifeplan) from 2000/2001 to 2009/2010. Appendix B listed up-to-date information as to the amount of revenue and the number of contracts with an extensive list of the funeral funds and prioritised the target funeral businesses as to when they should be approached and when their business and income could be expected. This involved a strategic plan to deal with all of Lifeplan's existing clients. Thus, these two current employees of Lifeplan were identifying a business strategy to a competitor of their employer to take, as swiftly as possible, the business of Lifeplan, such strategy being planned by access to the confidential information of Lifeplan.
30 The strategy for securing the new business was set out in section 7. It involved a planned schedule of visits to funeral businesses and a strategic plan to make use of documentation, which was, in fact, taken wholesale from Lifeplan and changed as necessary.
31 The primary judge dealt with Appendix D. It was a Lifeplan table, evident as such, that was incorporated into the BCP with highly valuable information about bonus rates paid in the marketplace. Appendix E was also a valuable commercial document that included the identification of rates of return.
32 The BCP was a comprehensive plan presented by employees of Lifeplan to Lifeplan's actual and prospective competitor, prepared utilising valuable confidential information of their employer (and to a significant degree recognisable as such) that set out a detailed strategy to attack the commercial base of that employer in order to win as many clients as possible from the employer after they left it, and so to take as quickly as possible the business presently enjoyed by Lifeplan and replicate its success for the benefit of the new prospective employer.
33 The BCP was a strategy and planning document designed to persuade the board of Foresters to take advantage of a valuable business opportunity that was presented to develop its business at the expense of Lifeplan, the current employer of the promoters. It was a document based on confidential information taken in dishonest breach of fiduciary obligation. It was a document that enabled the Foresters' board to evaluate the worth of the commercial opportunity against the risk to be undertaken, and to make the commercial decision with the confidence of knowing that it was privy to the detail of Lifeplan's strategies, financial analyses and up-to-date results.
34 The board of Foresters considered the BCP on 30 August 2010. The board had a number of concerns and questions, though it considered the proposal attractive. The board asked Mr Hughes to raise certain questions with Messrs Woff and Corby and to invite them to present their proposal to the board on a later occasion. The board minute was set out by the primary judge in [169] of his reasons:
6.10 Funeral fund proposal:
The CEO confirmed he had been in discussions with Noel Woff the General Manager of Funeral Plan Management concerning the possibility of he and his Sales Manager pursuing a Funeral Bond initiative with Foresters. The CEO told the Board that he was suggesting they consider the proposal and if interested get Noel and his associate in to review and discuss matters of interest. After discussions it was agreed that a meeting be convened with Noel Woff and his associate Richard Corby but that the CEO should address the following matters with them:
(a) Are there any restrictions in them setting up the proposed structure in opposition to Funeral Plan Management in their current employment contracts;
(b) How long they anticipate Foresters continuing to remunerate them; and
(c) Is it necessary for the commission payment to be channelled through a separate company.
35 Mr Woff's speaking notes (which one can infer reflected what he said to the board of Foresters on 13 September 2010) included the following:
Achievement of Sales Targets
Our sales targets are set out on page 10 of our plan.
Now if we didn't know the industry and the market as well as we do I'd have to think that you must be delirious if you think any new start up operation could think it could write $45M pa in new business sales after just operating for 5 years.
But it will happen.
…
The thing we cannot over emphasise is that the timing is now.
The window is now. From Oct - March next year our competitors will be very vulnerable.
Not in 24 months [sic] time but now over the next 12 months.
There will be confusion in the market when we set up.
There will be firms that follow and fill in stationery order forms simply because they wont [sic] know any better.
But there will also be firms that will fill in our documentation and then mistakenly deposit the funds with the wrong entity. We can expect a lot of that to happen.
So we need to capitalise on the confusion.
Why will firms come to us?
1. Established relationships
2. Respect for our time in the industry
3. The market is disenchanted with current suppliers
4. The market offers little alternatives and is undersupplied
…
9. There will be confusion in the market after we leave and lines of demarcation between fund management firms will be blurred (and to be honest we may at times let this happen)
10. We will be proactive in our marketing in our approach to firms and the others wont [sic]
11. We will offer professional marketing collateral
…
13. As long as we make it somewhat seemless [sic] a transition the funeral firms will follow us….but lets [sic] be honest not all will and some will but not immediately. And this explains our budget philosophy.
…
What we are suggesting is a lot hinges on getting:
1. The fund established
2. The disclosure docs & marketing collateral produced
3. The systems analyses
4. Minimising down time and securing traction
Turning to the specifics of the sales budgets we have been as transparent as we could be.
…
Year One - specific targeted firms - 34 generating just under $15M (but we will more likely pick up 100)
Year Two - specific target firms - 74 - incls Bledisloe Group generating a further $14M in new business
Year Three - 52 firms - for $9M
…
There is little doubt that our biggest challenge will be securing Tobin Brothers in Year One.
Now this ties in with why we have allowed in the order of $250K in marketing rebates. Some of these larger accounts just need a financial inducement to get them over the line.
36 The emphasis in the notes was upon the need for immediate action. This was related to the positions of Messrs Woff and Corby. They were Lifeplan's salesmen who knew the business and knew the customers. It was thus important for Mr Woff to persuade Mr Corby to come with him. Their combined departure would leave Lifeplan without senior executives who knew the business and who knew the clients. The references to a seamless transition, and to the recognition that there may be some confusion, reflected the fact that the documentation was going to be very similar to that of Lifeplan. It was important to get the administrative documentation and systems (taken from Lifeplan's documents over the course of the second half of 2010) in place and working quickly. The notes also stressed the significance of specific prioritised sales targets based on Lifeplan's confidential information and the importance of the use of familiar documentation in order to achieve a seamless transition.
37 The board reviewed the presentation and decided to move ahead with the proposal. Though there were details to be agreed, there was effectively agreement in principle. Mr Hughes wrote to Messrs Woff and Corby on 20 September 2010 in terms extracted by the primary judge at [176] of the reasons. The letter included the statement:
In measuring the traction of the product the Board will rely heavily upon your prediction of sales/growth that you provided in [the BCP].
38 The appellants rely, with some force, upon this letter as revealing the continuing relevance of the BCP to Foresters. The BCP and its evident use of confidential information not only had importance for the decision of the Foresters' board to proceed with the venture; it was not thereafter a matter of mere causal history; rather it took its place as a body of information to be used by the board to measure the success of the venture. Measurement of performance against key indicators is a central aspect of governance of a commercial entity. The BCP, on this evidence, was to play an important role in that process in the implementation of the decision.
39 The primary judge's findings as to the BCP, the breaches of duty by Messrs Woff and Corby in respect thereof and Foresters' knowledge and participation were contained in [377]-[379] of the reasons, as follows:
[377] I identified earlier in these reasons (at [191]) the documents of the applicants which were used by Mr Woff and Mr Corby in preparing the BCP and the information disclosed in the BCP. Most of the information was confidential information. The most obvious example is the annual inflows and contract numbers in Appendix B and the annual sales in the table in section 4.2. The use of confidential information involved a breach of the duty of confidence, and to use it for the purpose of advancing a business proposal in their own interests, and contrary to the interests of the applicants, was a breach of the fiduciary duties Mr Woff and Mr Corby owed to the applicants. Some of the information used by Mr Woff and Mr Corby such as the statements about FPA in section 3 and statements about the industry in section 4.1, might be no more than valuable information of the applicants. Nevertheless, the use of valuable information of the applicants for the same purpose was a breach of the fiduciary duties. The conduct of Mr Woff and Mr Corby was also a breach of the contractual duties they owed to the applicants, both at a general level in terms of the obligation of fidelity and good faith, but also of the declarations and agreements identified earlier in these reasons (at [96] and [102]). Mr Woff's conduct was such that he also contravened ss 181, 182 and 183 of the Corporations Act.
[378] In terms of whether Foresters had the requisite knowledge for the purposes of the second limb of Barnes v Addy, I do not think that there is any doubt that it did, having regard to the fact that it is sufficient that Foresters knew of circumstances which would indicate the facts to any honest and reasonable person. The annual inflows and contract numbers in Appendix B are sufficient for that conclusion, as are the words and table in section 4.2. One could add to these matters, the table in section 6.2 and the heading to Appendix D.
[379] Foresters submitted that even if it had the requisite knowledge for the purpose of the knowing assistance limb, it did not assist Mr Woff and Mr Corby in the breach of their fiduciary duties and the duty of confidence. It submitted that it did nothing to procure, induce or encourage Mr Woff and Mr Corby to provide to it the applicants' confidential information. It is true that Foresters, other than requiring more information than it had previously been given, did not specify the information to be provided by Mr Woff and Mr Corby in their business proposal. However, there are two answers to Foresters' submission. Foresters assisted because it was open to it, through Mr Hughes and Mr Fleming, to require Mr Woff and Mr Corby to remove the applicants' information from the BCP before it was presented to the Board of Foresters. I infer that this is what the management of Tobins did in relation to the first version of the FPA proposal to Tobins. The second answer to Foresters' submission is that in the case of the equitable duties, a broad approach to assistance is appropriate, and considering events from July to September 2010, I think it can be said that Foresters provided assistance.
40 On 27 September, Mr Woff and Mr Corby wrote saying that they were ready to proceed subject to resolution of certain matters.
41 Looking at the contents of the BCP, it discloses detailed information, some of which expressly, and plainly, came from Lifeplan's records. The information throughout the document was of such detailed specificity and commercial importance, including historical financial information, that no honest and reasonable person, not shutting his or her eyes to the obvious, could conclude other than that the document was based on Lifeplan's confidential information brought by current employees of Lifeplan who were seeking to persuade the board of Foresters to make a decision to attack the business of Lifeplan for the joint future benefit of the employees and Foresters. This was not mere knowledge gained in a role of spectator to another's wrong. The members of the board of Foresters, not just its chairman and CEO (Messrs Fleming and Hughes, respectively) knew or should be taken to have known (by the standards of honest and reasonable people) that they were being supplied with confidential business information of a competitor by the competitor's current employees, in order to have them make a decision to enter into a business relationship with the current employees of the competitor to the likely commercial disadvantage of the competitor, and the likely and intended commercial advantage of their company and the employees. This was not mere knowledge; this was active participation in a dishonest breach of fiduciary duty.