[2025] NSWCATAD 252
General information, not legal advice.
NCAT Administrative and Equal Opportunity
2025-10-07
Original judgment source is linked above.
"(a) confirm or revoke the assessment or other decision to which the application relates,
(b) make an assessment or other decision in place of the assessment or other decision to which the application relates,
(c) make an order for payment to the Chief Commissioner of any amount of tax that is assessed as being payable but has not been paid,
(d) remit the matter to the Chief Commissioner for determination in accordance with its finding or decision,
(e) make any further order as to costs or otherwise as it thinks fit."
"104ZKA Exemption for certain permanent residents in respect of principal place of residence
(1) No surcharge purchaser duty is chargeable on a transfer, or an agreement for the sale or transfer, of residential-related property if each transferee under the transfer or agreement who would otherwise be liable to pay that duty is an exempt permanent resident.
(2) A transferee under a transfer or agreement is an exempt permanent resident if -
(a) the transferee is a permanent resident when a liability for duty charged by Chapter 2 on the transfer or agreement arises (or would arise but for a concession or exemption from duty under that Chapter), and
(b) the Chief Commissioner is satisfied that the transferee intends to use and occupy the residential land to which the residential-related property relates as a principal place of residence in accordance with the residence requirement.
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(4) The residential land must be used and occupied by the exempt permanent resident as his or her principal place of residence for a continuous period of at least 200 days within the first 12 months after the liability date. This requirement is referred to as the residence requirement.
(5) The liability date is the date on which liability to surcharge purchaser duty first arose in respect of the share in the residential-related property transferred, or agreed to be transferred, to the exempt permanent resident.
(6) If the residence requirement is not complied with in relation to the residential land, the Chief Commissioner must assess or reassess the surcharge purchaser duty chargeable on the transfer or agreement as if the exemption under this section had never applied".
"27 Amount of penalty tax
(1) The amount of penalty payable for a tax default is, subject to this Division -
(a) 25% of the amount of tax unpaid, or
(b) if the taxpayer is a significant global entity within the meaning of the Income Tax Assessment Act 1997 of the Commonwealth - 50% of the amount of tax unpaid".
"33 Remission of penalty tax
(1) The Chief Commissioner may, in such circumstances as the Chief Commissioner considers appropriate, remit penalty tax by any amount.
(2) The imposition or remission of interest is not relevant to the imposition or remission of penalty tax".
"(3) The Chief Commissioner may determine that no penalty tax is payable in respect of a tax default if the Chief Commissioner is satisfied that -
(a) the taxpayer (or a person acting on behalf of the taxpayer) took reasonable care to comply with the taxation law".
"In each case, it is essentially a question of fact whether the taxpayer has taken reasonable care in attending to its tax obligations. Factors that would indicate that a taxpayer took reasonable care include reasonable attempts to comply with the tax law, reasonable professional and other enquiries to ensure compliance, reliance on professional advice or on official published views of the tax law. Factors which indicate that a taxpayer failed to take reasonable care include oversight or forgetfulness to meet with obligations, failure to maintain adequate records and procedures to prevent errors from occurring, not seeking professional advice and errors in complying with the law."
Were the tax defaults beyond the control of the Applicant?
"(3) The Chief Commissioner may determine that no penalty tax is payable in respect of a tax default if the Chief Commissioner is satisfied that -
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(b) the tax default occurred solely because of circumstances beyond the taxpayer's control (or if a person acted on behalf of the taxpayer, because of circumstances beyond either the person's or the taxpayer's control) but not amounting to financial incapacity".
"In order for the provisions of section 31(6)(b) to operate to avoid penalty tax, the cause of that failure to pay tax must first be identified. An outcome (the failure to pay tax) may have several causes, depending on the length of time of the obligation. This appeal tribunal must then be satisfied that the identified cause (or causes, where there are more than one) is the 'sole' cause of the failure. Unless all of the causes of the failure are identified and (in the case of a single cause), it is beyond the taxpayers control, or (in the case of multiple causes), all are beyond the taxpayers control the relief under section 31(6)(b) is not available. This necessarily involves consideration of all of the factors which the evidence shows contributed to the issue of the failure to pay payroll tax".
"While the Tribunal accepts Mr Doyle's evidence that his daughters suffered from a medical condition which placed financial and emotional strain on the family, there is no evidence as to the nature or timing of their illnesses or how this impacted Mr Doyle's ability to comply with the Applicant's obligations. Nor is there any evidence as to the nature or extent of Mr Doyle's own illness or how that may have affected his ability to meet his obligations. On the state of the evidence the Tribunal simply cannot be satisfied that these factors together with Mr Doyle's increased workload as a result of the pandemic, which the Tribunal accepts were circumstances beyond the Applicant's control, solely caused the Applicant's tax default. By Mr Doyle's admission, he "wrongly prioritised" his obligations and should have engaged someone to assist the Applicant meet its obligations. As the ACT Civil and Administrative Tribunal said in Commissioner for ACT Revenue v G Kalsbeek Pty Ltd [2015] ACAT 90 at [42], factors such as those are clearly part of the cause for the Applicant's failure to comply with its obligations and cannot be regarded as being beyond the control of the Applicant though its director".
"When a tax default occurs, interest is calculated on the amount of unpaid tax calculated on a daily basis from the end of the last day for payment until the day it is paid.
The Chief Commissioner may remit the market rate component or the premium component of interest, or both, by any amount depending on the circumstances affecting the tax default. Where the remission of interest is warranted, the amount remitted will, generally, be either both the premium and market rate or the premium rate only.
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Circumstances outside the control of a taxpayer
Where there is evidence that the default was outside the control of the taxpayer (or their representative), the Chief Commissioner may remit interest. Events over which a taxpayer has no control include but are not limited to:
a. natural disasters such as fire or flood
b. computer system breakdowns including third party systems such as electronic funds transfer systems
c. illness or death of a principal taxpayer
d. Revenue NSW fault affecting receipt of payment, including processing problems
e. circumstances where it is impossible to lodge or pay on time (excluding financial incapacity including hardship).
In cases of financial incapacity, taxpayers may apply for relief in the form of an extension of time to pay, including an instalment arrangement.
Reasonable care taken by the taxpayer
Where there is sufficient evidence to prove that the default was within the control of the taxpayer (or their representative), but reasonable care has been taken to ensure the payment of the tax, the Chief Commissioner will usually remit the premium rate component of the interest. Events that may indicate that the taxpayer took reasonable care include (but are not limited to):
a. being honest and forthright when dealing with the Chief Commissioner
b. cooperation with the Chief Commissioner
c. the default is attributable to calculation errors
d. making diligent efforts to understand and comply with the law
e. maintaining appropriate and proper recording systems in accordance with normal practice i.e., systems that minimise the risk of tax default, allow reconciliation of the tax paid or payable with returns required to be lodged and fulfil the taxpayer's obligation under the taxation laws to maintain records for the purposes of Revenue NSW investigations or audits
f. taking reasonable steps to be aware of and comply with his/her taxation obligations and to be familiar with the legislative requirements
g. applying any relevant revenue rulings in good faith
h. seeking professional advice or private rulings for uncertain or complex matters where no revenue ruling applies, or where circumstances differ from those described in a revenue ruling
i. acting promptly to seek advice or provide information once made aware, from any source, that the taxpayer might have a tax liability
j. the taxpayer has used and reasonably relied on data, statements or other information provided by a third party.
Meeting one or more of these examples does not necessarily mean that reasonable care has been taken; all relevant factors leading to the tax default will be taken into consideration.
Note: Remission of the premium rate will only occur in special circumstances".
"In our view the primary interest rate (the market rate component) is intended to compensate the Commissioner (on behalf of the Government of New South Wales) for not having the benefit of the tax payment from the time it was due. So a rate is set which fluctuates, and is connected to an external rate, the Reserve Bank's Accepted Bill rate. This, as we see it, is a component that could rarely, if ever, be waived as otherwise tax would be paid at a devalued amount thereby discriminating against taxpayers who meet their obligations on time. The Tribunal made the observation at [50] that to justify any remission of the market rate component of interest, it would be necessary to show that in some way the Commissioner contributed to the default. We agree with this observation".
"Factors such as whether a taxpayer took reasonable care or whether there were exceptional circumstances are not irrelevant and the Tribunal was entitled to place great weight on them. Nevertheless, remission of interest is not an "all or nothing" exercise. Further, the degree of a taxpayer's culpability is material. An assessment of the appellant's culpability is not limited to whether he took reasonable care or whether there were exceptional circumstances.
It follows that by asking only whether there was reasonable care or exceptional circumstances and not asking whether there were any personal circumstances of the appellant apparent from the materials before it, relevant to establishing the degree of culpability other than the failure to meet his statutory obligations that may warrant remission, the Tribunal asked the wrong question".
(1) The Tribunal extends the time for the Applicant to apply for administrative review to 2 May 2025.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
Koo
Chief Commissioner of State Revenue [2025] NSWCATAD 252;