austlii:nsw/NSWPICMP/2025/902
General information, not legal advice.
NSWPICMP
2025-11-19
Original judgment source is linked above.
Insurance Australia Limited t/as NRMA Insurance v CUB [2025] NSWPICMP 902
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; ; claim for statutory benefits for payment of treatment and care expenses; request by the claimant for payment of treatment by way of a trial of cannabis product to assist with management of chronic pain arising from his injuries; whether the proposed treatment is reasonable and necessary in the circumstances; whether it is related to the injuries caused by the accident; - the certificate of the single Medical Assessor's finding that the proposed treatment is reasonable and necessary in the circumstances and is related to the injuries caused by the accident; certificate is revoked.
Issued under ss 7.23(1)) of the Motor Accident Injuries Act 2017
(a) relates to the injuries caused by the accident, and
(b) whether such treatment is reasonable and necessary in the circumstances.
29 July 2024 and issues a replacement certificate as follows:
(a) relates to the injuries caused by the accident, but > > (b) is not reasonable and necessary in the circumstances.
A statement of the Review Panel's reasons for the determination is attached to this certificate.
6 September 2023, by specialist pain management physician, Dr John Prickett, seeking approval for a trial of cannabis (CBD) oil treatment to assist with the management of the claimant's accident-related injuries, in particular chronic pain (the proposed treatment). 5. In an original decision on 13 September 2023, the insurer declined the request. Following an internal review on 12 October 2023, the insurer confirmed its original decision. 6. To resolve the dispute, the claimant on 29 November 2023, made an application pursuant Division 7.5 of the MAI Act, for a medical assessment by the Personal Injury Commission (Commission). 7. According to Schedule 2, cl 2 of the MAI Act, a treatment and care dispute is declared to be a medical assessment matter. 8. A medical assessment matter is determined in accordance with Division 7.5. According to
s 7.20 of the MAI Act, the matters is determined at first instance by a Medical Assessor and according to s 7.26 of the MAI Act, on review, by a review panel. 9. The dispute was referred at first instance to Medical Assessor Murray Hyde Page for assessment. 10. On 29 July 2024, Medical Assessor Hyde Page issued a Medical Assessment Certificate (MAC), finding that the proposed treatment relates to the injuries caused by the accident and that such treatment was reasonable and necessary in the circumstances.
"(1) An injured person is entitled to statutory benefits for the following expenses (treatment and care expenses) incurred in connection with providing treatment and care for the injured person -
(b) reasonable and necessary travel and accommodation expenses incurred by the injured person in order to obtain treatment and care for which statutory benefits are payable,
(2) No statutory benefits are payable for the cost of treatment and care to the extent that the treatment and care concerned was not reasonable and necessary in the circumstances or did not relate to the injury resulting from the motor accident concerned.
(a) is reasonable and necessary in the circumstances;
(b) relates to an injury resulting from the subject accident;
(c) that the cost of the treatment is reasonable, and
(d) if applicable, that any travel and accommodation expenses incurred in obtaining the treatment are reasonable and necessary.
_"_to encourage early and appropriate treatment and care to achieve optimum recovery of persons from injuries sustained in motor accidents and to maximise their return to work or other activities."[5]
"(a) medical treatment (including pharmaceuticals),
(k) workplace and educational facility modifications,
(l) such other kinds of treatment, care, support or services as may be prescribed by the regulations for the purposes of this definition,
but does not include any treatment, care, support or services of a kind declared by the regulations to be excluded from this definition."[6]
"(1) An insurer must require an injured person who is in receipt of weekly payments of statutory benefits under this Division to undertake such reasonable and necessary treatment, rehabilitation or vocational training as the Motor Accident Guidelines may require.
(2) If an injured person fails without reasonable excuse to comply with a requirement of an insurer under this section, the person's entitlement to weekly payments of statutory benefits under this Division is suspended while the failure continues."
"(1) A claimant has a duty to take all reasonable steps to minimise loss caused by injury resulting from a motor accident.
(2) This duty of a claimant includes the following duties -
(a) the duty to undergo reasonable and necessary treatment and care and do all such things as may be reasonable and necessary for the claimant's rehabilitation,
(b) the duty to commence or return to work as soon as reasonably practicable.
(3) If a claimant fails to comply with a duty arising under this section, the insurer may, if authorised to do so by the Motor Accident Guidelines, suspend payment of weekly payments of statutory benefits to the claimant during any period that the failure to comply continues. The person forfeits their entitlement to weekly payments of statutory benefits during the period of any such suspension."
(a) medically indicated, and not, for example, scientifically unproven, or given in circumstances where the risks of undertaking the treatment are likely to outweigh any benefit to the claimant, and
(b) likely to optimise the claimant's prospects of recovery and maximise their return to work or to their other activities.
"He (the claimant) has needed to be under the care of a Pain Specialist (Dr Prickett) since September 2023 and has maximised the use of opioid pain medication. This has subsequently been supplemented with the use of CBD cannabis products with a positive effect. It has allowed reduction in the amount of opioid he has been taking. Dr Prickett has given a sound reasoning as to the use of CBD products, as I have commented earlier in the report. There appear to be no negatives to its use. I should also add that (the claimant) appears to be very responsible in the way he has been using the CBD product. This is all on the background of the use of CBD products as being experimental and where there are no absolute rules about its use. Instead, it appears essential that any use of CBD products should be ascertained on a patient by patient basis. With this in mind I consider the use of CBD product by (the claimant) has been appropriate."
Dr Harbury recommended that he ceases this medication immediately and prescribed instead an anti-inflammatory medication, Celebrex. Dr Harbury indicated that Panadol Osteo and could also be used at the same time. 8. The claimant saw Dr Harbury on 17 March 2022 after an updated MRI of the left knee was performed on 23 February 2022 which showed no significant gross pathology. Despite this, the claimant reported ongoing knee pain. Dr Harbury believed that the cause of the pain remained unclear and indicated that other pathologies such as chondral lesions and meniscal tears can be missed on MRI. A diagnostic arthroscopy may be necessary. 9. The claimant came under the care of another orthopaedic surgeon, Dr Christopher Dunkley who investigated his left femoral fracture and determined there was a non-union. In June 2022, the claimant had a third operation which was a revision of the intramedullary nail. On this occasion, it was reamed at three sizes bigger than the original nail. He also had further proximal and distal cross screws inserted. 10. After this operation, in November 2022, the claimant also came under the care of Dr Prickett for pain management at the request of Dr Dunkley. 11. In his report dated 18 November 2022, Dr Prickett noted that the claimant was slowly recovering from a non-union of the left femoral fracture. He had also developed some biomechanical pain from his pelvic girdle. He was receiving physical treatment at the time. Subsequently, he had a sacroiliac joint injection. He was having multi-disciplinary care, including a psychologist, exercise physiologist and occupational therapist. For his pain, he was on Palexia and Panadeine Forte. As far as medication was concerned, Dr Prickett did not recommend any alternative medication approaches at this stage. 12. In June 2023, Dr Dunkley undertook further surgery (the claimant's fourth operation) to try and stabilise the fracture by putting in further proximal and distal locking screws to stop rotation at the fracture site. However, this was unsuccessful, and the claimant continued to have a lot of pain in the thigh and had to use a walking stick. 13. The claimant was reviewed by Dr Prickett on 6 September 2023. In his report of the same date, Dr Prickett noted the recent surgery and that the non-union of the femoral fracture was going to continue to be a long-term burden, both from a biomechanical gait alteration as well as the slow healing of the fracture site. He noted that further surgical treatment was foreshadowed by Dr Dunkley. The claimant reported significant ongoing pain that needed Palexia slow-release and Panadeine Forte. 14. In his report, Dr Prickett also recorded that he had discussed with the claimant, the role of CBD cannabis product as part of his treatment program. Dr Prickett made the following comments:
"Whilst the evidence for its use in pain is limited, I do find anecdotal benefit with agitation and improvement in sleep quality. These are definitely two components that I think are definitely impacting on (the claimant's) day to day life and I believe there is a good chance he would benefit with sleep and agitation metrics from a trial of CBD. This also might have some indirect beneficial effect on his pain experience."
"I was pleased from a pain management perspective that he has a much more contained use of medications using 2 to 4 x Panadeine Forte tablets per day and 2 to 4 x Advil tablets per day. He is using CBD oil to sleep but has no significant increase in agitation and anxiety. There is a concern with chronic cannabinoid use in exacerbating anxiety but he does perceive a benefit to sleep quality. This is obviously a double edged sword and the science is yet to be fully understood. He is keen to see if there are any additional benefits from a THC/CBD product. This is not my clinical experience but I think it is not unreasonable to try as he has made significant other rationalisations in his self-management for what is likely to be a persisting pain vulnerability."
Details of any relevant injuries or conditions sustained since the motor accident
Summary of relevant radiological and medical imaging and other investigations
Does the proposed treatment relate to the injury caused in the accident?
Is the proposed treatment reasonable and necessary in the circumstances?
(a) relates to the injuries caused by the accident, but
(b) is not reasonable and necessary in the circumstances.
29 July 2024 and issues a replacement certificate which is attached at the commencement of these reasons.
[5] Subsection 1.3(2)(a) of the MAI Act.
[7] The reference is to Version 10 of the Guidelines which commenced on 15 September 2025.
Insurance Australia Limited t/as NRMA Insurance
CUB [2025] NSWPICMP 902;