© 2026 Zoe. All rights reserved.
Zoe is a legal information platform. Always consult the Federal Register of Legislation for authoritative text.
[2003] HCA 61
High Court of Australia
2003-10-09
Callinan JJ
Original judgment source is linked above.
On appeal from the Supreme Court of New South Wales
D F Jackson QC with A J McInerney for the appellant (instructed by Herbert Geer & Rundle)
B W Walker SC with P A Regattieri for the respondent (instructed by R J Rimes)
Notice: This copy of the Court's Reasons for Judgment is subject to formal revision prior to publication in the Commonwealth Law Reports.
Negligence - Causation - Failure to warn customers that cinema seats retracted automatically - Respondent injured attempting to sit on a retracted seat - Whether Court of Appeal erred in interfering in primary judge's finding that warning sign would not have altered respondent's conduct.
Appeal - Rehearing before Court of Appeal - Relevance of credibility findings - Whether primary judge's conclusion based upon assessment of credibility of party - Whether Court of Appeal erred in disturbing such conclusion - Whether Court of Appeal omitted to find error before substituting its own conclusion on the evidence.
"Well, I had hold of him with my right arm, felt for what I thought was the seat, I sat down, I moved my arm like this and held him and when I sat down there wasn't any seat there but by the time I realised I had gone past the point of no return I couldn't stand up. ... I hit the metal bar and fell forward. ... The very bottom of my spine, the tailbone."
"[Counsel for the respondent]: Q. If you had been made aware by the way of signs as you came into the theatre, or a sign placed in front of your feet where you sat in the front row, or by a warning sign on the screen that these seats would retract and go back to an upright position by that, when you picked up the child and went back to the seat what would you have done in relation to placing yourself on that seat?
[A.] Had there been signs there to warn me I would have been aware that the seat would retract and I would have made sure that the seat was completely down and held it down before I sat down.
[Counsel]: That's the evidence of the [respondent], your Honour, on this position.
[Counsel for the appellant]: Q. Mrs Burns, to be frank you don't know what your reaction would have been if there were signs, do you?
A. I would have taken notice of the signs, had there been signs, and I would have been aware more aware to make sure, would have been aware to make sure that the seat, I had to pull the seat to sit down, yes.
Q. You see, you did have to pull the seat to sit down, didn't you?
Q. Well, I suggest to you that you did, because you had to pull the seat down to sit on it, did you not?
Q. And it was under pressure that you pulled it down?
A. I actually sat at the same time as I pulled the seat down.
Q. You knew that you had to put pressure on the seat from the time you started to push it down to be able to sit on it?
Q. You see, how can you say now if there were signs in the theatre, that you would become aware of them?
HER HONOUR: I think it is a fair question in cross-examination.
[Counsel for the appellant]: Q. How can you say now that if there were signs in the theatre that you would have become aware of them?
A. Well, if there had of been signs on the walls, or on the floor, or on the screen, I would have read the sign. I can only say I would have read the signs.
Q. Do you agree what you are saying is mere speculation about what you would have done?
A. That's very hard. No, I would still say that had there of been signs I would have read them and known that the seat retracted.
Q. You see, you came to the theatre with what you say was a group of highly disabled children, didn't you?
Q. And these children needed a fair degree of care, didn't they?
Q. And you had children spread in front of you, between you and the screen, didn't you?
A. I had one to my right and one on a bean bag to my left that was for the other person, yes.
Q. So you don't know, you can't say now that [if] there were signs whether you would have seen them, or not?
A. If the signs were as I came through the door, on the walls or in front of the screen itself, or on the front of the stage, I would have obviously seen them.
Q. How is it so obvious that you would have seen them?
A. For the same way you can see the exit sign which was to my right. There was a sign with lights around it. It was quite noticeable. You couldn't help but miss that's where the exit was.
Q. You see, I suggest to you what you are saying is purely speculation of what you might have done if there were signs there.
[A.] I'm sorry, if I had of seen signs I would have been more aware to know I would have known the seat automatically retracts and I would have made sure that having that knowledge that I would have made sure that the seat was down."
"I am not satisfied that a warning would have had any impact upon [the respondent's] consciousness or conduct in the circumstances. I do not find that had a warning [been] given, [the respondent] would have done other than as she did, with the same consequence.
Assuming (although this is speculative) [the respondent] had read a warning to the effect that the seat pivoted upright automatically when not under pressure, I am not satisfied that [the respondent] would have acted upon such a warning and desisted from pursuing the course of conduct she adopted - relevantly seeking to seat herself without looking directly at her seat, holding the struggling Joshua in one arm across her chest, and locating the seat by touch.
The [respondent's] claim of negligence by reason of lack of warning fails."
"an overwhelming inference that a person, who did not know from observation or experience that the seats retracted automatically when she stood up but who read on a warning notice that they did, would have included that added piece of knowledge in the thinking processes in play when returning to the seat and would have taken care to ensure that the seat was down before she sat. ... This is not a case in which the impetuous nature of the [respondent's] conduct was such that it was unlikely that a mere sign would have deflected her from putting the seat down before she sat. The fact that the most upright plaintiff's recollection, after suffering a disaster, may move in the direction of saying that if only they had been warned they would have done something else, does not rule out a finding that they would, even if the evidence itself may be regarded as of less weight in the circumstances in which it was given. As [the primary judge] pointed out, the [respondent] was an intelligent and capable woman."
(a) disregarding the trial Judge's finding that the Respondent's conduct would not have been different if a warning sign had been erected;
(b) not dealing with the trial Judge's finding as to the actual conduct of the Respondent immediately prior to her injury."
(a) Providing a seat of negligent design, with an unnecessary defect caused by the protrusion of the pedestal below the retracted seat which could expose to a risk of serious injury a person, such as the respondent, who for whatever reason missed the seat and fell to the floor; and
(b) Failing to warn the respondent and others who, like her, might be unaware of the design of the seat that caused it to retract towards the vertical plane, that this presented a danger against which persons resuming their seats should be conscious so that, before sitting, they would "force the seat down again".
"I find that Ms Burns attempted to seat herself when under a misapprehension as to the height of the seat - assuming it to be where she had felt, being somewhat higher than it actually was. She recognised that there was a problem, but was unable to control her descent when the error became apparent (in part at least because she was carrying [the boy] and had only one arm free).
Having located what she (mistakenly) thought was the edge of the lowered seat base, [she] then lowered herself so that she made no contact with the seat - ie, outside of the edge of that which she had located but mis-identified as the seat base. She thus attempted to lower herself through a plane that was outside the edge of what she thought was the seat base.
[She] then speared (plunged?) down and backwards at an angle that was sufficient to ensure that she cleared the inclined seat base but collided with the recessed pedestal."
"I do not find that she was deliberately dishonest. On the contrary, I am of the view that Ms Burns now believes that of which she testified to be true. But that belief is not well founded."
There are similar passages elsewhere in the reasons[25].
"Our sole duty … is to determine whether error has been shown on the part of the Court of Appeal. This Court is not engaged in a rehearing. As such, it is not this Court's task to decide where the truth lay as between the competing versions of … the parties. Nevertheless, in considering the supposed error of the Court of Appeal, it is necessary to understand how, respectively, the primary judge came to his conclusion and the Court of Appeal felt authorised to reverse it."
"[G]iven that most plaintiffs will genuinely believe that they would have taken another option, if presented to them, the reliability of their evidence can only be determined by reference to objective factors, particularly the attitude and conduct of the plaintiff at or about the time when the breach of duty occurred. For that reason, the restrictions on appellate review laid down in Abalos … and other cases are likely to have little application."
"Where a risk is obvious to a person exercising reasonable care for his or her own safety, the notion that the occupier must warn the entrant about that risk is neither reasonable nor just."
The dangers of taking this comment out of context and viewing it as a universal proposition of law were noticed in Woods[67]. In every case, it is necessary to evaluate the suggested need for, and effectiveness of, a warning by reference to the proved circumstances.
Burns v Hoyts Pty Ltd [2002] Aust Torts Rep ¶81-637. ↑
Burns v Hoyts Pty Ltd [2002] Aust Torts Rep ¶81-637 at 68,347 [20]. ↑
Burns v Hoyts Pty Ltd [2002] Aust Torts Rep ¶81-637 at 68,347 [22]. ↑
Burns v Hoyts Pty Ltd [2002] Aust Torts Rep ¶81-637 at 68,347 [23]. ↑
(2001) 205 CLR 434 at 443-444 [24]-[27] per McHugh J, 463-464 [91]-[92] per Gummow J, 486-487 [158]-[159] per Kirby J, 504-505 [220]-[223] per Callinan J. ↑
From a judgment of the Court of Appeal in Burns v Hoyts Pty Ltd [2002] Aust Torts Rep ¶81-637. ↑
(2003) 77 ALJR 989 at 996 [32]; 197 ALR 201 at 210. ↑
cf Liftronic Pty Ltd v Unver (2001) 75 ALJR 867 at 879-880 [65]; 179 ALR 321 at 336-338. ↑
Eastman v The Queen (2000) 203 CLR 1 at 12-13 [16]-[17], 24 [68], 35 [111]-[112], 96-97 [290]; cf 81-82 [248]-[249], 123 [370]-[371]. See also Fox v Percy (2003) 77 ALJR 989 at 995-996 [32]; 197 ALR 201 at 210. ↑
Jones v Hyde (1989) 63 ALJR 349 at 351-352; 85 ALR 23 at 27-28; Abalos v Australian Postal Commission (1990) 171 CLR 167 at 179; Devries v Australian National Railways Commission (1993) 177 CLR 472 at 479, 482-483. ↑
Fox v Percy (2003) 77 ALJR 989 at 995 [28]-[29], 1001 [65]; 197 ALR 201 at 209, 217; Whisprun v Dixon (2003) 200 ALR 447 at 470-472 [90]-[96]. ↑
Hoyts Pty Limited
Burns
(2001) 205 CLR 434
(1953) 89 CLR 409
(2000) 205 CLR 166
(1984) 155 CLR 614
(1985) 156 CLR 7
(1987) 162 CLR 479
(1991) 173 CLR 33
(1986) 160 CLR 301
(1999) 73 ALJR 306
(2003) 77 ALJR 989
(2003) 77 ALJR 1104
(2003) 77 ALJR 1233
(2003) 200 ALR 447
(2001) 75 ALJR 867
(2000) 203 CLR 1
(1989) 63 ALJR 349
(1990) 171 CLR 167
(1993) 177 CLR 472
(1998) 195 CLR 232
(1989) 17 NSWLR 553
(1992) 175 CLR 479
(1993) 177 CLR 423
(1979) 142 CLR 531
(1975) 132 CLR 362
(2002) 77 ALJR 398
(1931) 46 CLR 73
(1998) 192 CLR 431
(2002) 208 CLR 460