austlii:nsw/NSWPIC/2025/108
General information, not legal advice.
NSWPIC
2025-03-25
Original judgment source is linked above.
25 March 2022 and on 26 March 2022 he sent a communication to his employer complaining about bullying and harassment up to that time. 2. The respondent disputes that these events were the cause of the psychological injury. It argues that the injury was caused by the meeting on 29 March 2022 and the subsequent discipline and criminal proceedings. The respondent's counsel confirmed that s 4 of the Workers Compensation Act 1987 (the 1987 Act) is not in dispute, that the dispute relates to the s 11A defence.[1] The s 78 notice dated 24 June 2022, and repeated in the notice dated
5 September 2024, assert the s 11A defence is in respect to discipline and performance appraisal.[2] However, counsel in his submissions only addressed discipline. 3. The claim for weekly compensation was discontinued in the conciliation phase of the proceedings. The claims for compensation requiring determination are confined to lump sum compensation under ss 66 and 67 of the 1987 Act. In addition there are claims for treatment expenses however, the applicant, if successful, seeks a general order pursuant to s 60 of the 1987 Act.
PROCEDURE BEFORE THE PERSONAL INJURY COMMISSION
(a) Application to Resolve a Dispute and attached documents;
(b) Reply and attached documents, and
(c) Application to Lodge Additional Documents (ALAD) filed by the respondent on
10 January 2025 excluding pages 1 to 88.
"(1) No compensation is payable under this Act in respect of an injury that is a psychological injury if the injury was wholly or predominantly caused by reasonable action taken or proposed to be taken by or on behalf of the employer with respect to transfer, demotion, promotion, performance appraisal, discipline, retrenchment or dismissal of workers or provision of employment benefits to workers."
(a) wholly or predominantly caused with respect to one of the matters set out in the section, and
(b) by reasonable action taken by or on behalf of the employer.
"There are a number of other findings, relevant to the causation issue, which could not, in my view, be appropriately made in the absence of medical evidence. The Arbitrator was entitled to have regard to the sequence of events; he was entitled to have regard to his common knowledge and experience of ordinary life. However, as the Arbitrator previously observed at [62] of his reasons, a series of events can have a cumulative effect, and may be causative of a psychiatric condition which does not manifest itself until a later time. That does not mean that the earlier events in the series are not causative (see the discussion in Secretary, Department of Family and Community Services v Colleen Jones by Executor of her Estate Carol Hewston [2016] NSWWCCPD 63 at [33]- [45])."
"Senior Constable Holston has shown a high level of motivation for his duties within the Proactive Unit and continues to work hard in all aspects of his work. He has a strong knowledge of local offenders and has a particular skill set for proactive policing and both myself and Sergeant Davies have commented on his increasing skills with his case work. A recent example was the positive comments made by a presiding magistrate over one of S/Cst Holston's matters where a strong and thoroughly prepared brief of evidence was presented to the court leaving the magistrate with an easy decision to convict the offender. The magistrate made positive comments on the quality of the brief presented to the court. This was very pleasing feedback for us as supervisors to receive. I would like to see S/Cst Holston continue to develop his skills and in the next 8-9 months start to look towards where he wants to take his skills and set some new goals."[9]
"S/Cst Holston has performed well in this last reporting period. He has worked well with the team and achieved some good results in terms of disruption strategies which have resulted in positive arrests which have impacted crime within the district. His work is completed in a timely manner and to a high standard. He continues to work well within the team environment and has shown flexibility with his roster making amendments as required to meet the needs of the district."[10]
"S/C HOLSTON continues to maintain a high level of motivation to conduct Proactive work and investigations. In the previous period he demonstrated growth in his investigative capabilities, using his initiative to conduct electronic surveillance on a group of recidivist offenders with good result."[11]
30 December 2022 at [12] refers to banter about the applicant involving Senior Constable Bradley Clarkson.[13] S/Constable Alexander refers to various other incidents and says at [17] while working with the applicant he noticed he became more stressed and was less happy at work, that he seemed more withdrawn and voiced that he felt he was being unfairly targeted by certain members of the command. 2. While I accept that the applicant may have participated in banter, I find that he was subjected to continued jokes about jail following the complaint about the assault, even after the complaint was not substantiated. I find the evidence of S/Constable Alexander to be significant because it provides corroboration that the applicant was becoming stressed and less happy at work and that he expressed that he felt he was being unfairly targeted. Even though the applicant did not attend a doctor until 25 March 2022 this statement of S/Constable Alexander does to some extent belie the submission by the respondent that these early events were not significant.
29 March 2022 related to a vehicle search on 4 February 2022 and secondly that he provided improper advice to a junior officer about legal action in relation to a drug seizure. Only the first matter became the subject of criminal charges. 2. On 4 February 2022 the applicant allegedly searched a vehicle parked on private property in which a knife was located. An issue was raised whether the vehicle was on private or in a public place at the time of the search. 3. It was alleged on 17 February 2022 the applicant amended a fact sheet on the computer to include information he allegedly knew was false to overcome an evidentiary deficiency in the information presented to court. 4. On 14 March 2022 it was alleged that the applicant gave incorrect advice to a junior officer to charge an offender in relation to a drug possession offence. More information about this matter is contained in the Minutes-Continuation Form P1151 dated 21 November 2022 which has annexed a document headed "sent via email from Brad Clarkson AM 23/3/22". Apparently the applicant and junior officer Constable Christie had searched a person and found nothing but then located a wallet which contained the ID of the person they had searched and a small quantity of prohibited drugs. It is stated that the applicant strongly suggested that Constable Christie charge the person with possessing the prohibited drug. It was stated that the applicant had not followed due process and cautioned the suspect and did not ask the simplest investigative questions to prove possession. 5. It later was found that it could not be said on balance that the applicant did provide inaccurate advice[15] 6. Superintendent Jobson states on 23 March 2022 complaints were received about both matters. He says on 26 March 2022 Inspector Campbell triaged the complaint and recommended he be referred to a senior officer for an evidence based investigation. Superintendent Jobson says on 28 March 2022 he considered Inspector Campbell's triage and agreed with the recommendation and he referred the matter to Detective Sergeant Atkins for a non-criminal evidence based investigation and an IRMP was required to restrict the applicant to internal duties. 7. Superintendent Jobson says on 28 March 2022 Chief Inspector Nicholls sent him the applicant's email.
Ms Metelerkamp. 3. Dr Okpe John wrote to Ms Toni Metelerkamp, psychologist, on 1 April 2022 stating that the applicant:
"attributes his condition to the investigation he was subjected to at his workplace between April and November 2021 and repeated bullying from some work colleagues...Reported that he is scare[d] of returning to work because [of] ongoing harassment management and bully[ing] from management. That conditions aggravated his anxiety and stress in 3 days."[22]
"He submitted a complaint regarding his treatment, and he said that shortly following
this, he was then called to a meeting in which further allegations had been made
against him. He said that this was being treated as a criminal matter and he was
placed on an injury risk management plan and confined to station duties. He felt
distressed following this, saying his legs were shaking and he felt sick. He locked
himself in a room for the rest of the day saying that he felt worthless and frustrated.
Shortly after this, a further incident occurred in which police attended his home in relation to his firearms and he felt further distress and embarrassment by this action."
Ms Metelerkamp has also clarified that she does not ascribe to the diagnosis of post- traumatic stress disorder, that she only raised it as a possibility. 4. On 23 August 2022 Dr Jeff Bertucen, psychiatrist, provided a medico-legal report for the applicant's solicitors.[29] He largely agrees with the opinion of Dr Young excepting he does not agree that being passed over for promotion and secondment to have been the predominant cause of his symptoms. He says the applicant found these matters frustrating but he persevered and was successful in gaining a permanent job in the proactive team.
Dr Bertucen found the predominant cause was the hazing and bullying behaviours from March 2021 to March 2022 with the final culminating factor being in March 2022 when he was made aware of a new complaint against him instead of (as he expected) entering a meeting to have his complaints addressed.[30] 5. On 12 October 2022 Dr Young issued the respondent's solicitors with a further report headed File Review.[31] Dr Young was asked whether the predominant cause of the adjustment disorder results from the action taken by the insured in relation to the complaint and investigation in April- November 2021 and in relation to the further complaint, investigation and placement on an IRMP on 29 March 2022 as compared with the alleged bullying.
"According to the history as described to me, the most stressful elements contributing
to the claimant's condition were the performance appraisal and disciplinary action
taken by the Insured in relation to the complaint and investigation in April -
November 2021, and the further complaint, investigation, and placement on an IRMP
The history as reported by Mr Holston to Dr Bertucen places greater emphasis on the
alleged bullying than as was reported to me. It is clear that Mr Holston viewed the
performance appraisal and disciplinary actions as bullying and were included with the
other behaviours described as "hazing and other bullying behaviours." I believe that
these other behaviours from colleagues had some substantive effect, but the impact
of the performance appraisal and disciplinary action was much greater and thus was
"The clinical records on 25 March 2022 state: 'He attributes his condition to the
investigation he was subjected at his workplace between April and November 2021
There is insufficient detail to extrapolate from this note as to the predominate
stressors, however, based on the totality of the evidence I remain of the opinion that
the alleged bullying had a substantive but not predominate or main impact, and the
predominant cause of the injury relates to the investigation, performance appraisal and disciplinary matters resulting from the complaint in 2021."[32]
6 July 2023 Ms Metelerkamp states that she has seen the applicant on 15 occasions from
21 April 2022.[37] She advises the diagnosis is adjustment disorder with mixed anxiety and depressed mood and a secondary diagnosis of major depressive disorder, single episode. She says he describes and displays sub-clinical post-traumatic stress disorder symptoms. In answer to a question about current triggers to his condition, Ms Metelerkamp refers to the humiliation and poor treatment he received from senior police officers. She adds that situations that remind him of police related work also act as triggers such as from the various suicides, assaults, murders, deaths and fatal accidents he has attended. 5. In relation to the question about causes of his ongoing symptoms post-ceasing work, she advises:
"Mr Holston describes a sustained period of vindictive treatment by senior police officers. Due to the bullying and harassment, he is now embroiled in a distressing legal process. The NSWPF dishonesty allegations, which Mr Holston vehemently denies, have cost his career, and his reputation is tarnished even if he is successful in court. Additionally, Mr Holston's employment prospects diminished due to the allegations and the secondary impact on his psychological well-being. Those effects are, for the foreseeable future, likely to continue to shape how he sees himself, others and workplaces."[38]
22 September 2023 for the applicant's solicitors which states it was prepared to be tendered when the applicant appears before the Court in relation to Do Act Intending to Pervert the Course of Justice and Access/Modify Restricted Data Held in Computer charges.[39] 2. Ms Cullen has a detailed history of events that the applicant stated affected his mental health such as:
(a) In October 2020 approaching a person of interest at a service station that tried to run him over, there was fuel spraying everywhere and the applicant was about to pull the trigger to shoot the person. The applicant told Ms Cullen he fell apart after this incident and it took a few weeks to get over it, but he had repressed a lot of that memory.[40]
(b) In 2021 he was subject to a workplace investigation of which he was cleared of the assault by the end of 2021 but during this time he began to feel worthless which was amplified by the malicious reception he received from his colleagues and he described his mental health at this time as "a pressure cooker". He continued to work but there was a massive change in his work ethic, he was distant and in a daze.[41]
(c) At a Christmas party in 2021 he was given a prison toiletries bag as his Kris Kringle. He said his colleagues and supervisors laughed at him and he advised Ms Cullen "that was pretty much me done".[42]
(d) He attended a general practitioner around 25 March 2022 to discuss his poor mental health and he subsequently sent an email to his supervisor to inform him he was struggling with his mental health.[43]
(e) On 29 March 2022 he attended a meeting arranged by Chief Inspector Paul Nicols that the applicant thought had been arranged in response to his email. Instead, he was served with a management plan and he was informed that he was now being investigated for a dishonesty offence. He advised he experienced a panic attack.
"the ongoing bullying/harassment and accumulative insults (i.e., moral injuries) he has endured by several peers and superiors since his former investigation, for which he was cleared for in 2021, has unsurprisingly demoralised Mr Holston and predisposed him to a DSM-5-TR diagnosis of F43.22 Persistent Adjustment Disorder with Anxiety. At the time of the commission of the index offence/s in February 2022, the aforementioned stressors were still present and accordingly Mr Holston was therefore continuing to suffer with this condition.
Features commonly associated with severe adjustment disorders include diminished ability to think or concentrate, or indecisiveness. It is further typified by the loss of energy/motivation, anhedonia, and feelings of worthlessness, which were seemingly evident from 2021, as supported by Mr Holston's disinclination to carry out police work that he had previously prided himself on (i.e., stopping cars, checking his work over and/or being paranoid about how he conducted his arrests).
There is, therefore, a direct nexus between Mr Holston's psychological symptomatology associated with his Adjustment Disorder and the commission of the index offence/s. This is supported by Mr Holston's account of being requested by his superior to resubmit the narrative associated with the Facts Sheet which directly correspond to the index offence/s."
"There is, therefore, a direct nexus between Mr Holston's psychological symptomatology associated with his Adjustment Disorder, (as well as traits of ASD) and the commission of the index offence/s. Specifically, Mr Holston's critical self-concept (likely the result of former protracted workplace bullying and harassment and as previously identified in his PAI profile), selective attention, and indecisiveness, undoubtedly contributed to the initial suboptimal document he initially produced. His pressure to readily comply with requests made by a supervisor (whom had previously been identified as a person responsible for workplace bullying/harassment), his rigidity and the hierarchical expectations of the workplace therefore predisposed him to making amendments to same."[44]
Dr Bertucen says after his previous interview with the applicant he was charged with "do an act intending to pervert the course of justice" and "access/modify restricted data held in computer". The applicant said from this time it was the worst period in his life. Over 2023 the applicant's depression and anxiety regressed and increase in alcohol consumption. The doctor states that the symptoms of anxiety and distress were significantly aggravated by the Court process over May- June 2023. It is noted that after he was convicted the details were reported in the local press and this was highly distressing to the applicant. 2. In terms of causation Dr Bertucen opines that the cause of his final workplace injury was a period of intense bullying and harassment from various colleagues, the inaction of his former employer to halt this and the presentation of a complaint against him when he attempted to approach his commander, Superintendent Jobson, with a complaint about the bullying. 3. Dr Young reported again to the insurer after re-examining the applicant on 28 May 2024.[46]
Dr Young disagrees with Dr Bertucen's opinion regarding the factors perceived by the applicant as harassment and bullying. He finds the predominant cause to be performance and disciplinary matters including the more recent criminal charges and conviction. In coming to this view the doctor states he relies on the history, the formal statements and available clinical material. He disagrees with the diagnosis of post- traumatic stress disorder but agrees that chronic alcohol abuse disorder is present. He also provided a current diagnosis of major depressive disorder. 4. Dr Young adds that the applicant clearly states that he views the court process as part and parcel of the harassment and bullying by the police. He states that "the seriousness of the charges and the consequences of the guilty verdict have clearly had a significant additional stress impact." Dr Young does not think that the applicant sustained a separate psychological injury as a result of the criminal proceedings and loss of employability as a police officer. He says these should be considered as an extension of the effects of the disciplinary process. 5. On 9 August 2024 Dr Young provided a supplementary report after considering Ms Cullen's report.[47] He says that the description of the applicant's symptoms and treatment by
Ms Metelerkamp is consistent in describing the predominant issues relating to the performance and criminal matters. Dr Young says "Ms Holston's report is similar" I assume this is a typographical error and should read Ms Cullen's report.[48]
Dr Young's opinion regarding causation should be accepted. 7. The respondent relies upon the performance individual reviews which are in the reply and submits there is no complaint in any of them about how he was being treated.[50] The respondent submits that the last review document is dated 1 March 2022 and he makes no complaint at that review. 8. The respondent submits that by 25 March 2022 the applicant had become aware of complaints against him. It seems the respondent is suggesting that is why he attended the doctor on 25 March 2022.[51] The respondent submits that the clinical notes for 25 March 2022 and 1 April 2022 attribute the condition to the investigation in 2021. The respondent's counsel also refers to the mention of post- traumatic stress disorder on 1 April 2022 in
Dr John's clinical note and the respondent's counsel when developing this submission says, "it seems a bit convenient when its after he's handed an interim risk management plan."[52] As I observed earlier, at no point did the respondent seek to cross-examine the applicant. I consider it would be procedurally unfair to accept this aspect of the respondent's submission when it has not been put to the applicant by counsel or even by Dr Young, that it was "convenient" that the reference to post- traumatic stress disorder was made after the meeting on 29 March 2022. 9. The respondent relies on the report from Ms Cullen and quotes from the passage I have set out at [78] above, that there is a direct nexus between his psychological symptoms associated with his adjustment disorder and the index offences. The respondent submits that the applicant cannot resile from the fact he presented to Magistrate Reiss an argument that his psychological condition was due to the index offences. 10. However, Ms Cullen also found that the ongoing bullying/harassment and accumulative insults he has endured by several peers and superiors since his former 2021 investigation, predisposed him to a persistent adjustment disorder with anxiety. She also states at the time of the index offences these stressors were still present and accordingly the applicant was continuing to suffer with this condition. 11. The respondent also referred to the documents including references to other complaints about the applicant including a pursuit of an offending vehicle on 22 March 2022. It seems when one looks at those documents the date is also given as 2 March 2022. 12. It is set out in the P1088 form headed Minutes -CMT Assessment that on 2 March 2022 the applicant was engaged in a pursuit with an offending vehicle and he allegedly failed to activate any warning devices and allegedly instructed a junior officer not to advise the radio operator of the pursuit. [53] 13. It appears that the junior officer involved, Constable Kozaruk, advised A/Sgt Holton that he was not comfortable about the pursuit. However, this conversation took place on 3 May 2022 and he was advised to contact Det Sgt Evan Davies, which he did on 4 May 2022. Constable Kozaruk believed that the applicant advised the radio of the pursuit after it ceased. The offending vehicle was located in the driveway of a residence. 14. The details of this are set out in the NSW Police Force Triage Form P1001.[54] The complainant was Evan Davies. The triage was completed by Gavin Ashby and dated
6 June 2022. On 7 June 2022 the Commander, Superintendent Darryl Jobson accepted the recommendation of the triage officer that the matter be allocated for an evidence based non-criminal investigation. 15. So the complaint by Constable Kozaruk and the further steps took place well after March 2022 and there is no evidence that the applicant knew about such a complaint at the time he attended the doctor on 25 March 2022 nor was it raised in the meeting on 29 March 2022. 16. Therefore, I reject the aspect of the respondent's submissions that there were a number of matters in February and March 2022 raised internally about the conduct of the applicant that led to his presentation to the doctor on 25 March 2022, because the applicant did not know about those complaints at that time.[55] 17. The respondent also submitted that the investigation in 2021 was viewed by the applicant as bullying and harassment whereas it was not. It was submitted that it was the proper exercise of the employer's duty to investigate such a complaint. The respondent also submitted that the timeline for the complaint from the 4 February 2022 incident was the complaint was received on 23 March 2022 and on 26 March 2022 Inspector Campbell triaged the complaint. It was submitted that "an available inference is that these matters ... he must have known that there was a plethora of incidents that had occurred."[56] And he must have been aware that there was a possibility of complaints against him. I find that I cannot draw such an inference when the senior police had not yet informed the applicant of such complaints. There is no evidence that such information had been told to him in advance of the triaging of the complaints etc. 18. The respondent submits that the reality is that any psychological injury is wholly or predominantly due to the discipline of the employer in the meeting of 29 March 2022, which was reasonable. The respondent refers to the effects that meeting had on the applicant by reference to his own statements, that his was in disarray, felt physically sick and his legs would not stop shaking. The respondent says issuing the interim risk management plan was disciple and of sufficient gravity to cause the applicant to lose his bearings and where the whole or predominant cause of his injury. 19. The respondent's counsel referred to the comments of his Honour, the President Judge Phillips in Van Vliet v Landscape Enterprises Pty Ltd,[57] that the concept of reasonableness does not require perfection. It just has to be, on an objective sense, reasonable. It does not have to be flawless.
Dr Belthikiotis that the cause of the psychological injury was multifactorial. 10. It was submitted that the respondent had not discharged its onus of proof of establishing the injury was wholly or predominantly caused by reasonable action in respect to discipline or performance appraisal. In the event this is not accepted the respondent says the applicant went to the meeting on 29 March 2022, having expected it was about his emailed complaint of being bullied only to be told of two complaints about him and he was confronted with an interim risk management plan. It was argued that if the respondent's submission is to be entertained that this was significant with respect to discipline then one would have thought it was exactly the circumstance which warranted a support person or even a legal advisor. 11. Counsel referred to Inspector Jobson's characterisation of the meeting as "a rudimentary management meeting". This was said to justify no support person being present. However, after this meeting they removed the applicant's firearms, without even seeking medical advice whether this was warranted. For these reasons, the applicant submits this conduct in relation to holding the meeting without a support person and the subsequent removal of firearms was not reasonable conduct by the employer. 12. The applicant also relies on Dr Bertucen's opinion that the whole or predominant cause of injury was the entirety of the events complained of by the applicant. 13. Finally the applicant submitted that the respondent's reliance on Ms Cullen's opinion is misplaced. I have already found this above. The applicant submits that what Ms Cullens was stating was the applicant had a psychological condition that existed before the index events and contributed to the behaviour which became the subject of the criminal proceedings. 14. In summary the applicant submitted that the s 11A defence had not been proved by the respondent and the lump sum claim should be referred to a Medical Assessor.
29 March 2022. I find a significant feature of that meeting was the applicant expressing his concern and telling Superintendent Jobson he was not going to put up with what had happened to him after the earlier complaint when snide remarks were made and he was going to talk to his solicitor about this. Superintendent Jobson confirms the applicant raised this and states he said he would shut down any comments being made. I find this supports Ms Cullen's opinion and that of Dr Bertucen that the earlier investigation and the snide remarks stemming from it such at the gift of a jail toiletries bag at the 2021 Christmas party and the comments if he wore green that it was prison garb etc had taken their toll on the applicant. This is consistent with the statement of S/Constable Alexander. I find that
Dr Young has not given sufficient consideration to the continuation of the effect on the applicant of the snide remarks or hazing he experienced after the 2021 investigation. Therefore, I prefer the opinion of Dr Bertucen to that of Dr Young. 11. The applicant said he was not fazed about the complaints raised in the meeting on 29 March 2022. I accept this. At that stage, there was no suggestion these complaints were going to be dealt with criminally. The initial investigation was non-criminal. It was not conveyed to the applicant until 2 June 2022 when Detective Sergeant Atkins informed him the investigation was now going down he criminal path. I do not accept the respondent's submission that the applicant would have known on 29 March 2022 that he could have been charged and potentially faced the prospect of jail. Inspector Jobson does not relate that the applicant was concerned about the charges per se. He did however exhibit distress at being placed on the IRMP. Inspector Jobson stated he seemed hesitant to sign it and the applicant's own statement refers to his distress at this action by his employer. 12. However, I find that the predominant cause of the psychological injury was not just the IRMP but also the way he had been treated in the past with hazing after the 2021 investigation. In Hamad it was acknowledged that _"_a series of events can have a cumulative effect, and may be causative of a psychiatric condition which does not manifest itself until a later time. That does not mean that the earlier events in the series are not causative." I find that is what has occurred in this case, as Ms Cullen found that the symptoms of the earlier events were continuing into 2022. This is consistent with Dr Bertucen's opinion and consistent with the applicant's complaints to Dr John on 25 March 2022 and his email to his employer on
26 March 2025. 13. There is no evidence before the Commission that the applicant knew on 25 March 2022 of the further complaints that had been made. 14. The respondent submitted that the criminal charges are more significant that the past hazing however, I find that the psychological injury had already developed before the criminal charges and court hearings were underway, and as I have found before Detective Sergeant Atkins told the applicant on 2 June 2022 the matter was going down the criminal investigation path. The deemed date of injury pleaded is 1 April 2022 which is appropriate as the date of first incapacity. 15. I find the evidence supports the predominant cause of the injury was both the sequelae of the 2021 investigation with the continued hazing of the applicant and the imposition of IRMP on 29 March 2022. The hazing does not come within discipline in s 11A even though the imposition of the IRMP does. Therefore, I find that the respondent has not established the s 11A defence and the applicant is entitled to have his lump sum claim remitted for assessment by a Medical Assessor and a general order made for s 60 expenses. 16. The applicant sought an uplift for their costs due to the complexity of the matter. I consider the matter is complex and I determine that both parties should have an uplift for their costs by 20%.
[6] Northern NSW Local Health Network v Heggie {2013] NSWCA 255, Heggie.
[7] [2017] NSWWCCPD 6, Hamad.
[41] ARD p 188 paragraphs 1.5.3 and 1.5.4.
[57] [2022] NSWPICPD 49, Van Vliet.
Holston
State of New South Wales