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austlii:nsw/NSWPIC/2026/146
appellant. Past economic loss: $100,000; Future economic loss: $0; Total damages: $100,000 (less credit for statutory benefits paid of $77,293.61); Costs allowed: $37,065 inclusive of GST
A man who suffered injuries in a rear-end car crash was awarded $100,000 for past lost earnings but nothing for future losses. The court found that while he had some injuries from the crash, his memory and concentration problems were caused by dementia and psychiatric conditions unrelated to the accident. The man represented himself and struggled to provide adequate evidence of his business losses. The court was satisfied he had enough mental capacity to continue with the case, despite medical concerns, because he could clearly express his wishes. The case was decided based on written documents without a formal hearing.
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3 cited instruments linked from this judgment.
Holmes v Insurance Australia Limited t/as NRMA Insurance [2026] NSWPIC 146
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; common law damages claim; claimant suffered injuries when his vehicle was hit from behind by the insured vehicle whilst the claimant was waiting to turn right; claimant says he suffers short-term memory loss, difficulty with concentration, post-traumatic stress disorder, anxiety and depression and recurrent nightmares associated with nose bleeds; insurer wholly admitted liability for the claim; claimant self-represented; multi-comorbidities; no entitlement to any non-economic loss; claim restricted to past and future economic loss, future loss of earning capacity; parties agree to assessment on the papers; no evidence that claimant lacks capacity; Held - award of $100,000 for past economic loss; no award for future economic loss as not satisfied that claimant's most likely future circumstances, but for the accident, any different to what they are.
Common law claim - Motor Accidents Compensation Act 1999
This determination relates to a claim for common law damages under the Motor Accidents Compensation Act 1999 (the Act).
21 September 2019 when his vehicle was hit from behind by the insured vehicle whilst the claimant was waiting to turn right into a petrol station. 2. The claimant says that he suffered the following injuries in the motor accient: * cervical and lumbar spine injury; * left shoulder injury, and * concussive head and dental injury.
Costs are allowed in the sum of $37,065 inclusive of GST.
31 May 2024 but no other updated evidence or submissions since that time. 12. I conducted preliminary conferences in this matter on 20 February 2023, 15 November 2023, 18 April 2024, 14 June 2024, 4 October 2024, 9 May 2025, and 17 December 2025. An assessment conference was scheduled for 9 May 2025 but did not proceed, as the claimant's mental health condition was such that he could not participate. 13. On 8 October 2024, I received the following message from the insurer:
"The insurer acknowledges that the claimant is currently unrepresented and will likely find it easier to prosecute his proceedings in the Commission rather than the Court.
The insurer however confirms that Dr Aggarwal diagnosed the claimant with dementia. The doctor has suggested that the claimant requires formal and informal supports in funtional aspect of his life.
The insurer has some concern about whether the claimant continues to be a person with the legal capacity to conduct these proceedings. The insurer believes it necessary to raise this issue at this time. The insurer does not however actively press for the matter to be exempt from assessment."
"Thank you for the messages. I had NO memory issues whatsoever prior to the accident. I certainly was not a person with any form of dementia prior to the accident."
"First notice in 2022: neuropsychologist in 2022 did not find any objective evidence to indicate that he sustained a significant traumatic brain injury in 2019 and he was noted at that time it was possibly related to psychology disorder and not related to the brain injury. Ischaemic stroke in June 2023.
MRI done in July confirmed moderate leuconcephalopathy/prominence in the ventricle system which is stable to previous, moderately extensive deep white matter, hyperintensive on T2 and flare of concentrical brain and is known to have occlusive disease of his cartilage which I understand is being managed conservatively.
I note that he has previously seen Professor Nair that in March/April this year and noted to have cognitive impairment, likely fronto-temporal related dementia which I agree with.
Although he performed well, as the interview progressed, he /started to get aggitated and repetitive. When reasoned that his symptoms were likely as a result of fronto-temporal dementia with multiple vascular risk factors including ischaemic stroke, hypertention and Type 2 diabetes, the post-traumatic stress disorder might have been contributory to progression. He has been needing ongoing informal and formal support in managing functional aspects of his life since.
Given the cognitive decline and possible Behavioral and Psychological Symptoms of Dementia in the setting of fronto-temporal dementia, he would benefit from being closer to his friend and family. I understand that he is on the list for Department of Housing. He would benefit from an ongoing input from a psychiatrist but was not keen on it today.
"If the insurer still has concerns regarding the claimant's legal capacity, it should arrange an appropriate neuro-psychological/medical assessment. I am reluctant to assess this claim whilst that issue remains unresolved."
"The claimant was scheduled to be assessed by Associate Professor Batchelor today. The assessment was to obtain a comment on capacity. The claimant attended the assessment but elected not to proceed with the examination. There is therefore no updated opinion on capacity. The insurer confirms that the claimant has not obtained legal representation or provided submissions in support of his position. The insurer requests that a teleconference be convened to discuss how the matter should proceed."
"However, this opinion appears to be primarily premised on her opinion that it was not referrable to an accident-related brain injury."
"I want the claim to be finalised and just want it to go away. I don't want any money. I don't want the repercussions of this case to continue. I don't have the capacity to deal with it. It is making me maniacally depressed. Pressure from my former lawyers and the insurer has placed me into a state of despair. I wasn't like that before the accident. I don't have dementia. I am a victim of a motor accident."
"(3) If the Commission is satisfied that sufficient information has been supplied to it in connection with the proceedings, the Commission may exercise functions under this Act and enabling legislation without holding any conference or formal hearing."
Having regard to Procedural Direction PIC 2, the documents that are before me and the parties' acceptance that the dispute can be determined on the basis of those documents, in the circumstances of this case, I am satisfied that I have sufficient information to proceed on the papers. It follows this is the appropriate course in the circumstances.
(a) the claimant's capacity/ISSUE 1;
(b) amount of past economic loss/ISSUE 2, and
(c) entitlement to and amount of future economic loss/ISSUE 3.
The insurer does not challenge the claimant's credit.
DETERMINATION OF ISSUE 1 - THE CLAIMANT'S CAPACITY
"1. The claimant was unable to see Professor Nair as he is no longer available for appointments. Instead, the claimant saw a geriatrician, Dr Bajdan Aggarwal, at John Hunter Hospital recently. Dr Aggarwal has provided a report which will be uploaded.
I have spoken to the claimant who confirms that he will not attend the AC on Friday. He wants to leave the claim in abeyance for 12 months to allow him sufficient time to recover from his mental health issues. He says that he is on the brink of suicidal. I don't want to ran the risk of aggravating his condition. In the circumstances, I have decided to place the matter in the Stood-Over-List. Please cancel the AC and inform the insurer of my decision."
"The claimant was scheduled to be assessed by Associate Professor Batchelor today. The assessment was to obtain a comment on capacity. The claimant attended the assessment but elected not to proceed with the examination. There is therefore no updated opinion on capacity."
"1. I referred the parties to the recent decision of Tombek v Insurance Australia Limited t/as NRMA [2025] NSWPIC 501 which confirmed that the Member's role is to assess the claim for damages, not to dismiss the claim and not to case manage it indefinitely. On that basis, I indicated to the parties that I am inclined to assess the claim on the papers, after they each have had an opportunity to provide any further evidence. The parties agreed with that approach..... Mr Holmes seemed to be very relieved."
Dr Aggarwal opined that the claimant performed well on mini mental state examination (MMSE) with a score of 28/30. In his conversations with me, the claimant seemed to be lucid and engaged in the conversation. Regardless of whether he is able to give instructions in the formal sense, I am satisfied that he at least has sufficient agency to decide and indicate how he wishes his claim to be progressed and assessed.
"Prior to the accident, the plaintiff was self-employed as a financial originator and adviser, working 50 to 60 hours per week. Following the accident, the plaintiff briefly attempted to return to work - after six months off - with a reduced client load. However, he was unable to manage even this, and has been unable to render financial services due to his impaired memory, concentration and cognitive functioning. Prior to the accident, he had been earning approximately $3,000 net per week from commissions, and that amount is claimed from the date of the accident to date.
12 March 2024. In relation to that report, the insurer says as follows:
"Vincents' approach assumes that, but for the accident, the claimant would have substantially grown his business (by working additional hours and leveraging changes in the market) and that many of the claimant's declared business deductions should be added back as income. In particular. The Vincents' report suggests that any expenses associated with the claimant's horse business should be excluded as the endeavour was not income producing."
30 June 2022 at a total of $9,084 net. PKF adopted this calculation by averaging the claimant's commission for 2016 to 2019 ($114,294) and subtracting his actual income received from commissions for 2020 to 2022. The claimant's variable costs also were factored into the calculation. 5. The claimant has not provided a supplementary report from Vincents, nor from his own chartered accountant, commenting in relation to the PKF report. 6. In relation to Past Economic Loss, the insurer submits as follows: * in the claimant's preliminary submissions, a claim is made for a loss of $3,000 net per week. The claimant has not explained the basis of that figure. However, in the schedule of damages provided by the claimant in his preliminary submissions, a claim is made for a loss of $1,000 net per week; * Various Certificates of Capacity are available. Those documents attest to a capacity to perform financial planning work, albeit for a limited number of hours per week. The insurer says that the capacity to perform work of this nature would suggest that any impairment was mild, and * regardless, by 2021, the claimant was able to draw a wage relevantly equivalent to that which he was earning in 2019. As noted in the PKF report, the claimant was able to earn in excess of his average commissions for 2016 to 2019 in 2022. In the circumstances, the insurer says that the claimant has failed to evidence a loss (for which bears the onus of proof) and the claimant's loss is confined to $9,084 net per week. 7. Notwithstanding those submissions, the insurer concedes $77,293.61 for past economic loss (inclusive of tax on statutory benefits), in its submissions dated 14 April 2025. That figure apparently is the sum of the statutory benefits paid to the claimant by the insurer. Noting that it is for the claimant to prove his case, I prefer the analysis and conclusions drawn by the insurer's qualified forensic accountant, PKF, to those of the claimant's qualified forensic accountants, Vincents. Nevertheless, noting the time that has elapsed since the insurer made that concession, I am prepared to round up the award of past economic loss to $100,000 inclusive of superannuation and the Fox v Wood component (for which there is no separate figure provided).
DETERMINATION OF ISSUE 3 - FUTURE ECONOMIC LOSS
"The plaintiff will turn 60 in October 2021 and is unlikely to return to rendering financial services due to his impaired memory concentration and cognitive function. The work is largely sedentary in nature and as such, the plaintiff had intended to work until his mid-70s prior to the accident. Pre-injury average weekly earnings are therefore claimed until the age of 75 years.
I note the claimant's contention in his statement dated 31 May 2024 (paragraph 58) that, had he not been injured, he would have continued working as he did before the accident, for many years to come, well-past the retirement age.
Holmes
Insurance Australia Limited t/as NRMA Insurance [2026] NSWPIC 146;
Past economic loss: $100,000; Future economic loss: $0; Total damages: $100,000 (less credit for statutory benefits paid of $77,293.61); Costs allowed: $37,065 inclusive of GST