[2025] NSWCATOD 109
General information, not legal advice.
NCAT Occupational
2025-08-15
Member Decision
Original judgment source is linked above.
(1) 53 offences of knowingly producing false or misleading Authorised Inspection Reports in October 2023; and
(2) 53 breaches of conditions in force for the issue of Authorised Inspection Reports.
(1) cancel the Applicant's Motor Vehicle Tradesperson Certificate;
(2) disqualify the Applicant from being a licence holder for a period of 10 years; and
(3) disqualify the Applicant from being involved in the direction, management or conduct of a business for which a licence is required for a period of 10 years.
(a) to provide consumer protections and remedies for consumers who purchase motor vehicles from motor dealers or obtain motor vehicle repair services,
(b) to establish appropriate standards of conduct and transparency for motor dealers, motor vehicle repairers and motor vehicle recyclers,
(c) to provide enforcement mechanisms to prevent misleading or dishonest conduct and illegal dealings with motor vehicles and parts,
(d) to provide protection for motor dealers against unfair contract dealings by motor vehicle manufacturers.
A person must not carry on, or advertise that the person carries on or is willing to carry on, the business of a motor vehicle repairer unless -
(a) the person is the holder of a motor vehicle repairer's licence
26 Mandatory grounds for refusal - tradespersons' certificates
(1) The Secretary must not grant a tradesperson's certificate to an individual if the Secretary is satisfied of any of the following -
(a) that the applicant is not a fit and proper person to hold a licence,
27 Criteria for being fit and proper person to hold a licence
(1) In determining whether a person is a fit and proper person to hold a motor dealer's licence, a motor vehicle repairer's licence or a motor vehicle recycler's licence, the Secretary may have regard to any of the following -
(a) whether the applicant has, in the preceding 10 years, been found guilty of an offence involving fraud or dishonesty (whether in this State or elsewhere),
(c) whether the applicant has been convicted of an offence against this Act or the regulations or another Act administered by the Minister,
(4) This section does not limit the grounds on which the Secretary may determine that a person is not a fit and proper person to hold a licence.
(a) the person has contravened, or the Secretary has reasonable grounds to believe that the person is likely to contravene, a provision of this Act or the regulations or of any other Act administered by the Minister,
(b) the person has contravened, or the Secretary has reasonable grounds to believe that the person is likely to contravene, a condition of the person's licence,
(c) the person is not a fit and proper person to hold a licence,
(d) if the person were not a licence holder, the Secretary would be required by this Act to refuse an application by the person for the licence,
(b) the business authorised by the licence has been carried on in a dishonest or unfair manner
(a) the person produces a document to another person, and
(b) the person does so knowing that the document is false or misleading, and
(c) the document is produced in compliance or purported compliance with a law of the State.
The expression "fit and proper person", standing alone, carries no precise meaning. It takes its meaning from its context, from the activities in which the person is or will be engaged and the ends to be served by those activities. The concept of "fit and proper" cannot be entirely divorced from the conduct of the person who is or will be engaging in those activities. However, depending on the nature of the activities, the question may be whether improper conduct has occurred, whether it is likely to occur, whether it can be assumed that it will not occur, or whether the general community will have confidence that it will not occur. The list is not exhaustive but it does indicate that, in certain contexts, character (because it provides indication of likely future conduct) or reputation (because it provides indication of public perception as to likely future conduct) may be sufficient to ground a finding that a person is not fit and proper to undertake the activities in question.
The question whether a person is fit and proper is one of value judgment. In that process the seriousness or otherwise of particular conduct is a matter for evaluation by the decision maker. So too is the weight, if any, to be given to matters favouring the person whose fitness and propriety are under consideration.
In my opinion what is meant by that expression is that the Applicant must show not only that he is possessed of a requisite knowledge of the duties and responsibilities devolving upon him as the holder of a particular licence ... but also that he is possessed of sufficient moral integrity and rectitude of character as to permit him to be safely accredited to the public ... as a person to be entrusted with the sort of work which the licence entails.
"The expression "fit and proper person" is of course familiar enough as traditional words when used with reference to offices and perhaps vocations. But their very purpose is to give the widest scope for judgment and indeed for rejection. "Fit" (or "idoneus") with respect to an office is said to involve three things, honesty knowledge and ability: "honesty to execute it truly, without malice affection or partiality; knowledge to know what he ought duly to do ; and ability as well in estate as in body, that he may intend and execute his office, when need is, diligently, and not for impotency or poverty neglect it" - Coke. When the question was whether a man was a fit and proper person to hold a licence for the sale of liquor it was considered that it ought not to be confined to an inquiry into his character and that it would be unwise to attempt any definition of the matters which may legitimately be inquired into; each case must depend upon its own circumstances."
The purpose of the reference to "public interest" is to ensure that private interests are not the only matters taken into account; to make clear that the interests of the whole community are matters for the Commission's consideration. The effect of the reference is to amplify the "scope and purpose" of the legislation.
"The 'public interest' allows, we consider, for issues going beyond the character of the applicant to be taken into account. These may include concerns in relation to public protection, public safety and public confidence in the administration of the licensing system."
There is, as Mr Oliver submits, no necessary period before a person convicted of serious offences can be considered a fit and proper person. The licensing requirements of the Act are not imposed by way of punishment for those convicted of crimes. They are imposed for the protection of the public.
I am writing to express my deepest regret for the actions detailed in the Notice to Show Cause dated August 16, 2024 ... This situation weighs heavily on me, and I understand the seriousness of the violations regarding Fair Trading policies. There's no excuse for my behaviour, and I take full responsibility for my actions.
Throughout my career as a head mechanic upholding ethical standards has been a core value. I consider myself a very competent mechanic who is always self-learning and keeping up to date with vehicle technology. ...
I'm committed to providing honest and transparent assessments of vehicle condition, recommending only the essential repairs to maintain safety and performance. My lapse and poor decisions with regard to the AIS inspections is not reflective of my day-to-day work and how I conduct myself as a mechanic.
I've dedicated myself to mentoring my team by helping others with diagnostic issues, repair techniques and recently helped to upskill a young apprentice who was well below standard when he joined the business. This profession has been my life since leaving high school, and my passion for it fuels my hard work and desire to constantly improve. The potential loss of my license would be devastating, jeopardizing my ability to earn an income and support my family, this is all I know.
Letting down the trust given to me by my employer and this industry was a terrible mistake. Unfortunately, I was misled by a former employee who took advantage of my position. Since their departure, I've been determined in rectifying the situation and ensuring complete transparency and regaining my employer's trust. I am certainly ashamed of my actions.
As soon as the breach was identified, I co-operated entirely with the Transport New South Wales authorities and Police. I immediately acknowledged my errors, provided truthful information ...
To prevent future occurrences, I've actively participated in implementing a robust self-auditing system for daily AIS inspection slips in collaboration with my employer. This proactive approach even led to discovering another breach by a different former employee only 4 week later who fabricated another inspection. I promptly reported this finding, and the employee was terminated. As my AIS status has been terminated, I have no access or ability to issue road worthy certificates.
Despite this lapse in judgment, my employer recognizes my genuine remorse and dedication to regaining trust. They value my commitment to integrity and have chosen to retain me. As the head mechanic, I play a crucial role in the company's financial stability, and losing my license would severely impact their business.
I am deeply sorry for my actions and understand the seriousness of the situation. I strongly believe I am a fit and proper person to hold a mechanics licence. I can guarantee this was a one-time error in judgement and this is the first time I have faced any legal charges. I have certainly learnt from my mistakes and will ensure complete adherence ongoing. I respectfully request leniency in this matter, as the financial burden of the $38,000 fine and the loss of employment would greatly impact my ability to repay this debt and support my family.
The business was purchased 2 years ago and Reece remained as an employee during the change of ownership.
From November 2023, Reece and another employee (mechanic) made some very poor decisions which were totally independent of the business.
The matter was identified and the appropriate action was taken by both the NSW Police and Transport NSW. During the investigation, Reece immediately admitted to his failures, expressed deep remorse and immediately assisted the Police and Transport NSW in their investigation in an effort to make good on his actions.
As a testament to Reece's co-operation and conduct during the Police and Transport NSW investigation, both the Police Officer and Investigating officer from Transport NSW have both offered their details for you to confirm Reece's character and the assistance he provided which lead to the other parties being identified and charged.
The other mechanic, who denied all the allegations during the interview process reoffended only 4 weeks later. It was only through the assistance of Reece and our internal audit process that we were able to identify and report the subsequent breach on the very same day which it occurred. This offending mechanic was terminated immediately.
The action demonstrated by Reece to identify and report clearly shown his commitment to ensuring compliance and that his previous lack of judgment was behind him.
As a result of the investigation, Reece had his AIS Inspector status terminated and can no longer perform ESafety checks, he was also issued approximately $38,000 in fines. This outcome has not only impacted Reece, but has now impacted our small business significantly. ...
... Finding skilled and efficient and highly experienced mechanics like Reece is difficult.
During his time under my ownership, Reece has demonstrated that he is a skilled and very competent mechanic. He is very good at both diagnosing and repairing (Very rare in the current employment market) and has also conducted an EV course to keep up with industry best practice and safety.
Another example of Reece's skills, in November 2022, we took on a 3rd Year apprentice that you would rate no better than a 1st year at best. After 18 months, this apprentice is now signed off and qualified and working for us. He still requires guidance from time to time, but Reece is developing this young mechanic and has been a great mentor I trainer.
... With regard to Reece's ethics with everyday mechanical repairs, there have been instances over the past 2 years where customers due to other mechanical shops "suggesting" expensive or unnecessary repairs have approached us for a 2 opinion due to word of mouth and our good reputation. Reece has identified that the expensive "suggestion" was incorrect and or not necessary and we have rectified the vehicle for a fraction of the cost. This is the type of people and business we want in the industry.
We respectfully request consideration of both the character displayed by Reece Hibbs, particularly since the Transport NSW investigation commenced and the vigilance of Reece ... to compliance and integrity through application of the robust daily self auditing system that has since been implemented.
... I remain confident that Reece will continue to uphold the highest standards of ethics and compliance in his current role as lead mechanic.
(1) The Secretary may take any of the following disciplinary actions against a person if the Secretary is satisfied that there are grounds for taking disciplinary action against the person -
(f) disqualify the person, either permanently or for a specified period, from being a licence holder or involved in the direction, management or conduct of a business for which a licence is required,
Cancelled the Applicant's Tradesperson Certificate
Disqualified the Applicant from being a licence holder for a period of 10 years
Disqualified the Applicant from being involved in the direction, management or conduct of a business for which a licence is required
21. The principles of construction embodied in the Latin expressions ejusdem generis and noscitur a sociis favour the construction of general words by reference to more particular matters dealt with in the same provision. ...
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
Hibbs
Commissioner for Fair Trading, Department of Customer Service [2025] NSWCATOD 109;
(1990) 170 CLR 321
(1995) 131 ALR 657
(1979) 22 SASR 70
(1955) 93 CLR 127
(1984) 1 FCR 353