[2025] NSWIRComm 1088
General information, not legal advice.
Industrial Relations Commission (NSW)
2025-10-09
Original judgment source is linked above.
"Dear Registrar,
I write regarding the matter above mentioned.
The applicant is seeking leave from the Commission to:
-appear via AVL;
-not be subject to cross-examination;
Due to her currently health state and the impact that that may cause on her mental health. We have attached, to support the request, a letter from her psychologist explaining the clinical reasons why this would be detrimental to her health.
The Respondent is copied in and has already said they do not consent to the request.
We also take the opportunity to advise that we informed the Respondent we will require Ms Melanie Lawler for cross-examination."
"7. In June 2024, I sustained a shoulder injury whilst at work and was placed on alternative duties.
8. By September 2024, my mental health had severely declined and I knew I needed to take time away from work in an attempt to recover.
9. I reached out to Ms Melanie Lawler (Zone Manager), who told me that to access my full leave entitlements, I would need to lodge something called a notice of intention to resign, and she further expressed that any application I made for Leave Without Pay would be denied.
10. After 19 years of employment with NSW Ambulance, I knew resigning from my role is not what I wanted so I attempted to hold off before eventually accessing my Annual Leave entitlement in December 2024.
11. On 6 January 2025, after my mental health declined further during the holidays and whilst I was on leave, I submitted my notice of intention to resign effective 27 September 2025 as per my Zone Manager's instruction. The notice noted that I had submitted an application for all of my Long Service Leave entitlements. A copy of this notice is at annexure CG-01.
12. At the time of submitting this notice, and based on my Zone Manager's advice, I understood that it was the only way for me to access my leave entitlements. If I was aware of an alternative course of action, I would have taken it.
13. In March 2025, I was diagnosed with work-related Post-Traumatic Stress Disorder and shortly after began receiving treatment and workers compensations payments. A copy of the Certificate of Capacity is at annexure CG-02.
14. On 8 July 2025, I tried to rescind my resignation through the StaffLink system which still allowed me to make a request to withdraw my resignation. This page states the request will be sent to my manager and we would need to agree before it is approved. A copy of this StaffLink page is at annexure CG-03.
15. Both Mr Matthew Bray (Manager) and Ms Patricia Kairouz (People and Culture Business Partner ) accepted the recission before Ms Lauren Mansell (Assistant Director of Clinical Operations) declined it with no explanation other than that she had conversations with relevant stakeholders. Evidence of this approval and the reasons I provided for the request, along with the ADCO email can be found at annexure CG-04."
(1) She lives alone;
(2) She is "a sole income earner";
(3) She set out her current fortnightly income on workers compensation and her expenses, which leaves her with about $127 a fortnight after what she called "bare necessities"; and
(4) If she was dismissed, she could apply to Centrelink but the most she would receive would cover less than half of her fortnightly expenses.
(1) Megan Smith, Associate Director of Recovery in NSW Ambulance;
(2) Ronald Gavin, whose connection to the proceedings is not set out in his witness statement;
(3) Lauren Mansell, Associate Director, Clinical Operations, Western Sector NSW Ambulance; and
(4) Melanie Lawler, Superintendent and Acting Zone Manager for Central West Zone 1.
(1) Ms Green was open about her plans to cease working for NSW Ambulance;
(2) Ms Green did not wish to continue working for NSW Ambulance;
(3) On 20 February 2025, Ms Green had discussed her trip over Christmas/New Year 2024/2025 to Tasmania, including that Ms Green's new house in Tasmania was ready and that Ms Green said words to the effect:
"20/02/2025 - Claire advised that her trip to Tasmania (took extended leave over Xmas/ New Year period) was amazing and that the house that she built was ready. Claire advised that her decision to resign and relocate felt right and whilst she had no plans for what next, she was ok with this. Claire confirmed that she would finish work on 27/02/2025, would then take LSL, and then official resignation. Claire repeated that she was comfortable with her decision, with a private farewell scheduled for the following evening. Claire advised she was looking forward to this. Claire advised she had informed QBE of her plan."
(4) On 17 April, Ms Green said words to the effect:
"17/04/2025 - Claire reiterated that she had relocated to Tasmania and that she was having difficulty getting a GP and treatment providers to assist with NSW Workers Compensation. Claire added that as she had elected resignation, she was trying to find other roles that won't have the same physical demands of paramedicine_._"
(1) He became aware in "2024", unspecified as to when, that Ms Green was planning to move to Tasmania. During "that year", she had told Mr Gavin about her plans to buy a block of land in Tasmania;
(2) Mr Gavin received a text from Ms Green on 6 January 2025, sent to a group including other NSW Ambulance staff. He annexed some text messages. It would be fair to describe Ms Green's text messages as positive about her future, although without expressly saying anything about the events causing her to resign; and
(3) He was asked in June 2025 to be a referee for Ms Green for employment outside NSW Ambulance; that he performed that task and that Ms Green later told him she had been successful in gaining that employment.
(1) She had no recollection of Ms Green raising mental health issues but that Ms Mansell was aware of Ms Green's physical injuries;
(2) On 6 January 2025, Ms Mansell received a letter of resignation from Ms Green. The next day Ms Mansell processed the resignation and approved the accompanying long service leave request for Ms Green;
(3) Relevantly, Ms Mansell annexed the letter of resignation she says she received. It contained a sentence not present in the resignation letter annexed to the witness statement of Ms Green as filed on 1 October. The letter in full, annexed by Ms Mansell, sets out:
"Dear Lauren,
I have submitted an application for all of my Long Service Leave entitlements.
I am relocating interstate from the 01/03/2025.
I would like to also submit my official notice of intent to resign from NSW Ambulance once all my leave has been exhausted. The official date of resignation that I would like to submit is 27/09/2025.
I am hoping that you are able to approve.
Many thanks
Warmest Regards
Claire Green"
The words "I am relocating interstate from the 01/03/2025" do not appear in the annexure to Ms Green's witness statement as filed. As set out above, Ms Green corrected this when her evidence was tendered this morning;
(4) After Ms Green's final day on the road, being 27 February 2025, Ms Green returned her uniform and completed a uniform accountable items checklist. Attached as annexure LM5 was a document that appeared, on its face, to support the return of uniform on 27 February 2025, apparently signed by Ms Green. The document on its face, covers resignation, termination, retirement, transfer. The document does not indicate which applied in this case;
(5) It was well known in Bathurst that Ms Green was relocating to Tasmania as Ms Green spoke about this in her workplace conversations frequently;
(6) Ms Green told Ms Mansell on or about 29 August 2024 that Ms Green's house in Tasmania was then nearly finished;
(7) Ms Mansell initiated processes to recruit to replace Ms Green and this accomplished from a merit list and was "filled several months ago";
(8) She gave evidence Bathurst Station is "over establishment", although also stating:
"However, Bathurst is a Category B station, which entitles it to six Intensive Care Paramedic (ICP) positions. At present, only two ICPs are stationed there. Should an ICP apply, they would be prioritised for consideration."
(9) As to Ms Green's request to rescind her resignation:
"21. On 8 July 2025, Claire sought to rescind her resignation.
22. Her request was addressed to Mr Matthew Bray, a Station Officer for the Respondent.
23. Under the Delegations Manual, the minimum level of approval for such a request is the Zone Manager. In this case, that is Ms Melanie Lawler. The Chief Executive holds the delegation for staff appointments.
24. I also hold the delegation to approve extended long service leave and also secondary employment requests. At no time did Claire lodge any secondary employment application with me.
25. Mr Bray was therefore not the appropriate person to receive or determine Claire's request. I became aware of the matter when Ms Lawler raised it with me on 17 July 2025, advising that Claire had contacted her regarding the rescission.
26. I had not previously dealt with a resignation rescission. As this was not a routine matter, I sought advice from my business partner, Ashima Ajmani, to determine whether there were any grounds to accept the request.
27. When the matter was referred to me, I was the Associate Director. I advised Claire that her request would be declined, as the necessary administrative and operational arrangements had already been finalised.
28. There was an email exchange between Claire and me from 30 July 2025 to 10 August 2025 regarding this matter. Annexed and marked LM6 is a copy of this correspondence.
29. In that exchange, I explained that her resignation could not be rescinded due to the finalisation of recruitment and operational planning.
30. Claire subsequently sent a further email, to which I did not respond, as she had by then engaged industrial avenues and the matter had been referred to our industrial team.
31. I understand that Claire also raised the matter with the Chief Executive."
(1) She had known Ms Green from 2013;
(2) She had professional and personal interactions with Ms Green, including visiting Ms Green's house and engagement with Ms Green on social media groups;
(3) Through social media, Ms Lawler saw Ms Green's regular updates on the construction of Ms Green's house in Tasmania and that Ms Green had told Ms Lawler that Ms Green planned to move to Tasmania;
(4) Ms Lawler understood Ms Green had moved to Tasmania in 2025, unspecified as to time, and that Ms Lawler had not seen Ms Green in Bathurst recently;
(5) Ms Lawler no longer had social media contact with Ms Green;
(6) Ms Lawler denied that Ms Green ever raised or disclosed mental health concerns with Ms Lawler;
(7) Ms Lawler set out:
"I have searched for any form of communication from Claire regarding paragraph [9] of the Green Statement but have not found anything. I did not advise Claire that she was required to resign in order to access Long Service Leave (LSL). Her formal LSL application was not submitted until January 2025"
"6 Section 89(7) of the IR Act empowers the Commission to make interlocutory orders restraining an employer from dismissing an employee where a claim under s 84 of the IR Act concerns a threatened dismissal. One of the off-cited authorities for this proposition is the decision of Boland J in Public Service Association and Professional Officers Association Amalgamated Union of New South Wales on behalf of Pearcey, Barnett and Woelfl v Department of Attorney General and Justice - Corrective Services NSW [2012] NSWIRComm 33.
7 Woefl confirms that the established approach for the adjudication of interlocutory relief more generally applies to s 89(7). The test for interlocutory relief under s 89(7) is whether:
a. there is a prima facie case, which does not require proof that success is more probable than not, but rather that there is a serious question to be tried.
b. whether the balance of convenience favours granting the relief in weighing the potential harm or inconvenience to the respondent if the order is made against the potential harm or inconvenience to the applicant if it is refused."
"34. Thus, the two tests to be applied are: (i) whether there is a sufficient likelihood of success by the three officers to justify in the circumstances the preservation of the status quo pending the final hearing, status quo in this case being understood to be the suspension of the three officers on pay; (ii) whether the inconvenience or injury which the three officers would be likely to suffer if their interlocutory applications were refused outweighs or is outweighed by the injury which the respondent would suffer if the applications were granted. The second test may be referred to as the balance of convenience test."
"17. It is well settled that when assessing prima facie case the Commission does not normally undertake a preliminary or 'mini' trial and give or withhold interlocutory relief upon a forecast as to the ultimate result of the case. It is generally sufficient that the applicant show a sufficient likelihood of success to justify, in the circumstances, the preservation of the status quo pending the hearing."
(Endnotes removed)
"6. There is no explicit power in the IR Act to support the orders sought, however such power has been held to impliedly exist. In any event, the Applicant's evidence fails satisfy the two limbs recognised as justifying the making of such orders; namely:
(a) there is insufficient likelihood of success, as she was not "dismissed"; and
(b) the balance of convenience favours the Respondent because she resigned."
"8. Whether an employee has been "dismissed" for the purposes of s 84 has been variously stated:
(a) in Smith v Director General of Education [1993] NSWIRComm 134; (1993) 51 IR 204 by Full Bench of the Industrial Court of NSW as having its 'ordinary meaning' where an employee is being 'sent away from employment' and 'the termination of services by the employer without the employee's consent';
(b) in Allison v Bega Valley Council [1995] NSWIRComm 175; (1995) 63 IR 68, where the Full Bench of the Commission confirmed that the real inquiry should involve an analysis of what has occurred and whether the employer behaved 'in such a way as to render the employer's conduct the real and effective initiator of the termination';
(c) in Moore v North Sydney Council [2018] NSWIRComm 1062 where Commissioner Constant (as she then was) found that 'the correct test is whether when considered objectively, the respondent's actions were the effective initiator of the termination of employment.' "
"9. The Full Bench of the Commission considered whether an employer had any obligation to accept a resignation or to accept or reject a subsequent attempt to withdraw a resignation in Lyne v Commissioner of Police [2022] NSWIRComm 1023. Referring to the common law position explained by the Court of Appeal in State of New South Wales v Paige [2002] NSWCA 235; (2002) 60 NSWLR 371, it found that:
(a) Although resignations are often spoken in a contractual context as being 'tendered' and 'accepted', these are 'merely linguistic courtesies'.
(b) Subject to any contractual or statutory provision to the contrary, resignation is a unilateral act that takes effect in accordance with its terms and does not depend upon acceptance by the person or body to whom the resignation is directed.
(c) Thus, unilateral withdrawal of a resignation or notice of termination is not possible.
(d) The purpose of providing a period of notice of termination is to enable the party receiving the notice to make other arrangements. An employer who receives notice of resignation needs time to arrange for a substitute employee. It would be harsh if arrangements so made during the running of the notice could be disrupted, and parties could be held to their contracts by unilateral withdrawal of the notice at the last minute.
(e) Such withdrawal, if possible, could lead to an employer being bound by contracts of employment with two employees, each being required to give notice to one or the other, or possibly to suffer the requirement to forfeit or pay wages for a period of time.
(f) Withdrawal of a notice of termination of a contract of employment can only be effected by consent of both parties.
10. The Respondent submits that there is no statutory or award modification of the common law position in the circumstances of this case.
11. Moreover, only the Chief Executive of the Ambulance Service of NSW, has the delegation to employ or dismiss. While regulation 24 of the Health Services Regulation 2018 (NSW) allows the Chief Executive to delegate these functions, those alleged to have consented to or to have approved the withdrawal of the Applicant's resignation (being Matthew Bray and Patricia Kairouz):
(a) did not hold any actual or ostensible delegation to do so; and
(b) could not lawfully consent or represent to reform the contract of employment in any binding or enforceable way (as if it had not already been notified at the initiative of the Applicant as coming to an end by her unilateral action on 2 January 2025)."
(1) There is a sufficient likelihood that the applicant's case will succeed to warrant the preservation of the status quo; and if so
(2) Determine the balance of convenience in making or not making the order.
"12. I reached out to Ms Melanie Lawler (Zone Manager), who told me that to access my full leave entitlements, I would need to lodge something called a notice of intention to resign, and she further expressed that any application I made for Leave Without Pay would be denied."
"8. I have searched for any form of communication from Claire regarding paragraph [9] of the Green Statement but have not found anything. I did not advise Claire that she was required to resign in order to access Long Service Leave (LSL). Her formal LSL application was not submitted until January 2025"
(1) The question asked;
(2) What the phrase attributed to Ms Lawler for leave entitlement responded to;
(3) The context of the reference to leave without pay; and
(4) What, if any, reason was given by Ms Green for asking for leave.
Health Services Union NSW (obo Green)
Health Secretary in respect of NSW Ambulance [2025] NSWIRComm 1088
(1995) 63 IR 68
(2002) 60 NSWLR 371
(1993) 51 IR 204