[2025] NSWCATOD 158
General information, not legal advice.
NCAT Occupational
2025-11-26
Member Decision
Original judgment source is linked above.
The disclosure of the name of the person referred to as Patient A and the name of the person referred to as Patient B in the Schedule to the Complaint is prohibited pursuant to s 64 of the Civil and Administrative Tribunal Act 2013 (NSW).
Pursuant to s 64(1)(c) of the Civil and Administrative Tribunal Act 2013 (NSW) an order is made prohibiting the publication or broadcast of any material tendered to and/or any evidence given before the Tribunal in relation to the existence and/or substance of the notifications of complaints and complaints concerning Dr John Panagopoulos dated 18 September 2018, 17 April 2020 and 15 September 2021.
(1) Ground 1 - the Tribunal erred in fact in finding that the underwear of Patient B was pulled down below the pubic bone of the patient and to a level beyond that which was clinically required.
(2) Ground 2 - the Tribunal erred in law in finding that the conduct the subject of Particular 7(h) of Complaint 1 was proved, such finding being legally unreasonable, irrational and/or illogical in view of the finding that the Respondent sought to give his evidence truthfully.
(3) Ground 3 - the Tribunal erred in law in finding that the conduct the subject of Particular 7(h) was "conduct of a sexual nature" such that Particular 10(i) of Complaint 1 was proved:
(a) without considering or making a finding as to the intent or context of the conduct, or
(b) reasoning in a way that was legally unreasonable, irrational and/or illogical.
(1) The Plaintiff (the Respondent) has leave to appeal in relation to that part of Ground 1 which relates to the Tribunal's conflation of the exposure of Patient B's pubic hair and the level of her pubic bone and how that conflation was applied by the Tribunal in assessing Dr Panagopoulos' evidence on perceived sensation.
(2) Ground 1 is upheld in relation to that matter.
(3) Refuse leave to appeal in respect of Ground 2.
(4) Ground 3 is upheld.
(1) the Respondent pulled Patient B's tights and underwear down for the purposes of examination without prior explanation.
(2) the Respondent failed to provide to Patient B prior explanation of touching or manipulating her pubic bone or pelvis.
(3) the Respondent failed to adequately explain to Patient B the palpating or massaging the subject of Particular 7(f).
(4) the Respondent failed to provide adequate explanation of the treatment of Patient B's broad ligament of the uterus (the subject of Particular 7(g)).
(1) first, that the Plaintiff (the Respondent) pulled Patient B's tights and underwear down to the level of her pubic bone;
(2) secondly, that this was done without prior explanation; and
(3) thirdly, additionally, Patient B's tights and underwear were lowered below her pubic bone.
94. I accept the plaintiff's contention that this involved an erroneous conflation of where the pubic hair was exposed and the level of the pubic bone. There was no evidence that the pubic hair which was exposed was in fact lower than the pubic bone but NCAT clearly proceeded on the basis that this was so. This then led NCAT to draw an indirect inference from Dr Panagopoulos' evidence, when it stated that Dr Panagopoulos would view palpation at that lower level as "not in line with the Barral method and [as] inappropriate" (see the Decision at [182] and [244(1)]). This path of reasoning was centrally material to NCAT's finding that Particular 7(h) was proven.
95. This reasoning not only reveals the erroneous conflation described above; it could also be described as inappropriately drawing an "indirect inference" in relation to Dr Panagopoulos' evidence, contrary to the Briginshaw standard which plainly applied in this case. In Briginshaw v Briginshaw [1938] HCA 34; (1938) 60 CLR 336 at 362; [1938] HCA 34, Dixon J said that a tribunal's "reasonable satisfaction" that a serious allegation has been proved "should not be produced by inexact proofs, indefinite testimony, or indirect inferences".
113. It should be accepted that there is no universal rule which obliged NCAT to accept this part of Dr Panagopoulos' evidence, which was neither challenged nor contradicted. But absent some good reason, his evidence on perceived sensation should have weighed in the plaintiff's favour, particularly having regard to the Briginshaw standard. NCAT gave no good or sufficient reason for not accepting that evidence. I have explained at [102] above why I consider that NCAT used illogical reasoning in discounting his evidence because of the assumption upon which it was based.
Assuming Mr Kavieris' version of events, including the manner in which he says he performed the treatment to the broad ligament of Patient B's uterus and his denial of palpating, massaging and/or touching on or around Patient B's labia majora at any time, please provide your opinion on any other reasons (if applicable) to explain why Patient B may have felt a sensation on and/or around her labia majora during her consultation.
[70]... The ilioinguinal nerve carries sensory (touch) information from the skin of the labia majora back to the brain. This nerve travels from the lumbar spine at L1 level and travels through the soft tissue of the antero-lateral abdominal wall, where it supplies motor (movement) information to some abdominal muscles. It then pokes out and heads inferiorly down to the genitalia [reference to Figure 12].
[71] [Figure 13] is a photo of Mr Kavieris performing a broad ligament release on a model patient correctly, as per the Barral method. It is possible that, by applying pressure through the anterolateral abdominal wall to get deep enough to locate the broad ligament, that Mr Kavieris inadvertently stretched or pressed on the ilioinguinal nerve as it passed through the abdominal wall on the way down to the genitalia. Mr Kavieris' hands are very close to where the ilioinguinal nerve is located. If a stretch or compression of the ilioinguinal nerve occurred it is possible that this could have caused a neurological stimulation of the sensory part of the nerve, triggering a sensation in the labia majora of Patient B.
[72] ...The round ligament of the uterus is a fibro-muscular connective tissue and appears like a round band of rope. From the superior and lateral aspect of the uterus, the round ligament crosses the pelvis though [sic] the deep inguinal ring, traverses the inguinal canal and enters the labia majora, where it terminates in the soft tissue above the pubic bones (the mons pubis). The round ligament is covered by folded soft tissue and comprises the superior border of the broad ligament (Figure 6).
[73] Again, with regards to the pressure required to get deep enough to reach the broad ligament in Patient B as per Figure 13, it is possible that Mr Kavieris inadvertently caused a pull on the round ligament and Patient B felt a sensation in her labia majora. In the presence of an irritable and sensitised neuromuscular environment (6 weeks of low back pain), these possible mechanisms cannot be discounted.
[W]e've got to look at this within the context of someone who's presenting with low back pain. I can tell you for a fact that, when a patient comes in with low back pain, they are very tight and tense around their low back and their tummy in general. That is because people are in pain and their muscles are guarding, and there's always a lot of muscle tightness in a lot of patients who've got back pain. Within the context of having very tight muscles, it is possible that, as a therapist is trying to delve into someone's abdomen to reach the depth of the broad ligament, that they are also impacting nerves that are sitting in the anterior abdominal wall. If the nerve is tight or the muscles are tight, again, it's possible that you're pulling on that nerve. If that nerve goes all the way down to the labia majora, it's possible that it stimulates a response. Now, the response is a response back to the brain of pressure. I can't discount that. That's possible and could happen.
(a) Given that the practitioner had apparently done his usual practice about 60-70 times before performing this technique on Patients A and B, Dr Panagopoulos did not express a view on the likelihood that the practitioner would have "inadvertently" stretched or pressed on the ilioinguinal nerve or "inadvertently" caused a pull on the round ligament when treating Patient B;
(b) Dr Panagopoulos did not express a view that a perceived "sensation" was either likely or probable;
(c) Dr Panagopoulos did not express a view on the likelihood that, if the ilioinguinal nerve was stretched/pressed, it could have caused a neurological stimulation of the sensory part of the nerve, or the likelihood of triggering a sensation in the labia majora.
(d) Dr Panagopoulos did not express a view on the likelihood that, if there was a pull on the round ligament, it could have caused a sensation in her labia majora or the likelihood that if the nerve goes all the way down to the labia majora, it could stimulate a response.
(e) Dr Panagopoulos did not express a view about whether either possible perceived "sensation" accounts for Patient B's detailed explanation about how, when and where she was touched as described in paragraph 14 of her first statement: "When his fingers were close to my vagina, I felt them move every couple of seconds. It felt like at first he was grasping my pubic bone, then, using just his fingers, not his whole hand, he started what I would describe as exploratory movements. What I mean by this is that he would adjust the placement of his fingers then pause. It felt like he was flexing his fingers in different ways at the distal and proximal joint. He would flex or palpitate his fingers with different pressure 2 or 3 times and pause for a couple of seconds. He was altering the pressure he was using. I don't recall how long this assessment/treatment lasted, but as it progressed, his fingers came very close to the opening of my vagina. I felt so uncomfortable, ... His fingers were what felt like on and around my vagina, to the point that I thought penetration was a real possibility."
(f) Dr Panagopoulos would not do the practitioner's technique himself and his report does not mention any testing or research he has done regarding the likelihood of any perceived sensation in the labia majora from either possible mechanism.
I treated this restricted (or tight) structure by gently stretching it when Patient B was in left side lying. This was done by firstly anchoring both ends of the ligament where they attached, one attachment at the left uterine wall and the other at the left nominate (pelvic bone) via the iliac facia. With one hand on each end of the ligament I created a small amount of stretch of the ligament by moving my left hand away from the right, then added the extra tension required with the fingers of my left hand. This had the effect of changing the ligament's length and tension, balancing it with the corresponding ligament on the right. The force required to effect a change in tension is subtle, but the effect of the change in tension is significant.
(1) The way the Commission has pleaded Particular 10(ii) appears to (although it is not entirely clear) invite the following separate inquiries:
(a) An inquiry into the Respondent's state of mind as to what he considered, or should have considered;
(b) An inquiry as to whether or not a matter was a likely possibility in Patient B's mind;
(c) That possibility being whether or not Patient B 'could' consider the conduct to be sexually motivated.
(2) It is entirely unclear what the Particular alleges against the Respondent. It seems (although it is not clear) to invite an inquiry into the Respondent's state of mind regarding the Patient's possible state of mind.
(3) The mischief in Particular 10(ii) is that, at its heart, it is wholly focused on an inquiry into the Patient's subjective state of mind. Even putting aside the additional levels of abstraction inherent in the Particular (being the Respondent's state of mind about the Patient's state of mind), the Tribunal could not find that any Practitioner was guilty of unsatisfactory professional conduct merely on the basis of the Patient's entirely subjective perception of their experience.
(1) unclasping Patient B's bra, which was not inappropriate, was likely to cause Patient B to come to the view that it was sexually motivated (which it was not found to be);
(2) by failing to have regard to Patient B's modesty through inadequate draping during assessment or treatment it was likely to cause Patient B to come to the pleaded consideration;
(3) the failure to offer prior explanation for the conduct the subject of Particulars 7(d), (e), (f) and (g) gives rise to a likelihood as to what Patient B could (we assume possibly) consider about the conduct;
(4) the conduct the subject of Particulars 7(c) to (i), excluding 7(h), which was not conduct pleaded as sexually motivated, or proven as sexually motivated, should be interpreted as likely to be considered as something Patient B could consider to be sexually motivated.
(1) he failed to conduct an adequate physical assessment of Patient B's back injury;
(2) without prior consent he pulled down Patient B's tights and/or underwear to expose her pubic bone;
(3) without prior explanation he touched and/or manipulated Patient B's pubic bone and/or pelvis;
(4) he failed to adequately explain to Patient B the palpating or massaging the subject of Particular 7(f);
(5) he failed to provide adequate explanation of the treatment of Patient B's broad ligament of the uterus, the subject of Particular 7(g).
a. the practitioner was aware from his physiotherapy degree of the importance of informed consent;
b. the practitioner was aware since starting his own practice in 1999 that it is important to provide more information to patients when the procedure is potentially more risky;
c. the practitioner was aware since around 2014 of the Code of Conduct;
d. the practitioner was aware since 2016 that putting his fingers near a patient's uterus would potentially have emotional connections and other sensitivities attached to it, was aware it was a "strange technique" in a "delicate area", which was "out of concept for a lot of people - and even other physiotherapists. Therefore, it's also a delicate space because they can lose their faith, and so - because it seems so strange" and that it could be misunderstood;
e. before treating Patient B, the practitioner knew that patients don't expect the pelvis to be involved when treating pain in their ankle and back, knew his approach was "quite different" and "novel" from the patient's perspective and many other practitioners, knew that his method is a departure from traditional physiotherapeutic practice, more exposure than conventional physiotherapy, knew that his uterus ligament technique is potentially confronting, knew that requiring patients to lower their garments to the groin/pelvis and his hand placement could be confronting;
...
h. when treating Patient B, the practitioner knew that touching her pubic bone or pelvis was not expected by a patient presenting with a back injury, was that aware that Patient B wouldn't expect to be touched in her uterus when she presented with a back injury, noticed her abdomen was contracted as a potential sign of discomfort (but then just told her to relax and continued his technique); ...
(1) The Respondent is guilty of unsatisfactory professional conduct in respect of Complaint 1.
(2) The Respondent is guilty of professional misconduct in respect of Complaint 2.
(3) The proceedings are listed for the Stage 2 hearing on 9 December 2025.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
Health Care Complaints Commission
Kavieris
(1938) 60 CLR 336