[2025] NSWCATAD 310
General information, not legal advice.
NCAT Administrative and Equal Opportunity
2025-12-04
Original judgment source is linked above.
(1) First, the applicant provided a bundle, described as "Applicant's Bundle of Documents", prepared by the solicitor who had assisted her in the criminal proceedings (received by the Tribunal on 29 August 2025) (Applicant Bundle). It included a number of character references.
(2) A further bundle, styled "Submission of Applicant" and dated 28 October 2025, was received by the Tribunal on 31 October 2025. The applicant indicated that she had prepared this material herself as she was no longer legally represented (AS).
(1) The respondent's case against her relies heavily on a 58 second video clip of the incident in question which "removes all context of the sustained behaviour that immediately preceded the action".
(2) By contrast, the child's ongoing behavioural issues are documented in the Police Fact Sheet and were confirmed in the video interviews the Regulator undertook with the Nominated Supervisor and the Centre Manager. The child in question was described by another staff member as "our most challenging child".
(3) The applicant refuted the respondent's arguments seeking to minimise the weight afforded to character references including that some were unsigned and she also sought to correct some of what she describes as factual inaccuracies about the references (including about the length of time the witness had known the applicant), as well as what she contended were mischaracterisations of what is said in them;
(4) The applicant also sought to distinguish some of the case law authorities relied on by the respondent: this will be dealt with below.
(5) The applicant refuted the respondent's contention that the applicant has not demonstrated "clear insight": she stated that she is not seeking to "justify her action but to provide an explanation" and she reiterated that what she did was completely unacceptable and that she is truly sorry (applicant's emphasis). She also set out some examples of what she contended were "emotional and psychological pressures" by way of "context and explanation", mostly relating to being asked to perform functions in her role at the child care centre that involved taking responsibility well above her experience (such as in effect acting as room leader) in circumstances where she was an "assistant educator".
(6) As for her failure to provide evidence from her counsellor, to which the respondent had referred, she attributed this to a lack of financial resources, said to be a direct consequence of her losing her employment following the incident, and the later issuing of the prohibition notice.
(7) The applicant also retracted a submission that had been included in the first material provided (by her then solicitor) seeking to argue that there was a "cultural context" to her conduct. She stated emphatically during the hearing that she had not instructed her solicitor to include any such submission.
(8) The applicant sought to respond to the respondent's criticism of her conduct in seeking to de-escalate the situation. She further denied having attempted to "minimise or justify" her behaviour and explained that her attention to the context was by way of "explanation, not justification". Finally she reiterated that she had genuine insight, accepted accountability for her actions, and submitted that she did not pose an "unacceptable risk of harm to children".
(1) Respondent's bundle of documents received 14 August 2025; that bundle contained the following:
(a) Information about the ownership and service approval for the approved provider;
(b) Notification of the incident to the Regulator;
(c) CCTV footage and a case summary report;
(d) The prohibition notice issued to the applicant dated 18 June 2025;
(e) USB containing interviews between the Regulator and the approved Provider (the nominated supervisor); and between the Regulator and the person with management of the approved Provider;
(f) A final investigation report dated 25 June 2025 which included various policies of the approved Provider; the applicant's certificates of completion and indication checklist; witness statements; court attendance notice and police fact sheet;
(g) A compliance notice issued to the approved provider.
(2) Affidavit of Joanne Lutherborrow, affirmed 8 October 2025 (received 9 October 2025) (Lutherborrow affidavit);
(3) Affidavit of Luke Fisher dated 14 October 2025 and received on that date (Fisher affidavit).
(1) Ms Lutherborrow is the Relieving Manager, Approvals and Services within the NSW Early Childhood Education and Care Regulatory Authority of the Department of Education. In that capacity, she is responsible for staff that manage approvals for providers of early childhood education and care services under the National Law. She had no involvement in the matter before this Tribunal but has been provided with the bundle of material that is before it
(2) She has been employed by the Department, since April 2018 and her roles have included case managing education and care services in the "very high risk cohort". Prior to that she was a field officer, which role involved visiting education and care services for monitoring, compliance, assessment and rating purposes. Before joining the Department she was an early childhood educator.
(3) On the basis of her work in the department and as an early childhood educator she has "acquired detailed knowledge and skills in providing quality education and care to children and assessing compliance with the national law and the national regulations".
(4) Ms Lutherborrow's affidavit sets out key parts of the regulatory framework (specifically, the National Quality Framework (NQF) which comprises the National Law, the Education and Care Services National Regulations (2011 SI 653) (National Regulations); the National Quality Standard (NQS) and a "nationally consistent assessment and quality rating system".
(5) She refers to regulation relating to inappropriate discipline, referring specifically to s 166 of the National Law which creates an offence for a staff member to subject a child to any form of corporal punishment or discipline that is unreasonable in the circumstances. She also refers to Clause 155 of the National Regulations which refers to the need to maintain the "dignity and rights of every child".
(6) Ms Lutherborrow notes that "discipline" is not defined in the National Law. However, she refers to a Guide to the NQF published by the Australian Children's Education and Care Quality Authority (ACECQA), the national peak body on early childhood and care, which deals with the "rights and dignity of the child".
(7) ACECQA has also published information sheets, including one on "inappropriate discipline" (July 2023). In that document, examples of what might be "inappropriate discipline" are identified as including "hitting, pushing, slapping, pinching or biting a child".
(8) Ms Lutherborrow outlined the key steps that took place in the investigation as follows:
(a) The Department received a notification of the incident: 29 May 2025;
(b) The applicant was issued with a prohibition notice: 18 June 2025.
(c) The Department determined, following an investigation by Luke Fisher, investigator, that the incident was substantiated and constituted an offence under s 166(3) of the National Law.
(9) Ms Lutherborrow opined that having watched the video footage, the applicant's conduct "constitutes inappropriate discipline". She also expressed the opinion that the applicant's actions caused the incident, commenting on aspects of the conduct that she observed in the short extract of the CCTV footage. These include that the applicant appeared to approach the child and take a toy away from him, which she claimed, "exacerbated rather than de-escalated the child's behaviour". She also indicated that what she observed was not a "gentle slap" (as had initially been claimed by the applicant).
(10) Ms Lutherborrow considered that the applicant had engaged in "inappropriate discipline", but conceded that the applicant had demonstrated "some level of insight". She concluded by stating that the applicant's attempt to "downplay" the slap "raises concerns that she could repeat the same behaviours again and expose another child to the risks she identified earlier in her statement.
(1) Mr Fisher has worked as a police officer (including as Detective Senior Constable in the Child Abuse and Sex Crimes Squad from 2016 to 2023). Prior to taking up his role as an Investigator in the Compliance and Investigations unit of the Early Childhood Education Directorate in March 2025, he had also held investigative roles as a private investigator and with a disability services provider.
(2) He commenced his investigation on the date that the incident was notified to the Department (29 May 2025). He described what he saw on the CCTV footage. He spoke with the child's mother on 5 or 6 June, and on 6 June 2025 visited the service where he took statements and gathered further information, including relevant policies which he annexed to his affidavit.
(3) He also spoke with the police and subsequently obtained a copy of the Court Attendance Notice (CAN) as well as the Police Facts and Charge Sheet, both of which are included in the Respondent's Bundle.
(4) Mr Fisher noted that after confirmation that the Police had decided to charge the applicant in relation to the incident, he drafted a prohibition notice, which he considered needed to be issued "immediately".
(5) He did not interview the applicant and explained that this was because he understood that the applicant would be interviewed by Police (though this apparently did not occur). He did, however, conduct interviews with the nominated supervisor and with the approved provider, for the purpose of obtaining further information about what occurred. Transcripts and recordings of these interviews are included in the Respondent's bundle.
(6) Mr Fisher produced an Investigation Report (included in the Respondent's bundle) on 25 June 2025. In that report, he found that the allegation was substantiated. His conclusion was that his initial view, to the effect that it was appropriate to issue a prohibition notice, was the appropriate course for the Department.
(1) I "gentle slapped him on the chin";
(2) [Applicant] is of Bangladeshi cultural background, where physical gestures such as placing a hand on a child's cheek are often used as a form of gentle redirection ...
(3) ... [t]he gesture was not forceful, and while it was inappropriate in the context of Australian education and care standards, it was not motivated by malice or aggression" ...
However, the impact of a prohibition notice on an applicant, while it may be relevant to consider in the exercise of discretion, is not the paramount consideration. There is a balancing exercise that must be undertaken when exercising a discretion and the Tribunal must have regard to the objectives and guiding principles of the National Law, including the safety, health and wellbeing of children, whose rights and best interests must be paramount, when exercising this discretion.
Application for continuation of confidentiality orders
(1) Pursuant to s 64(1)(a) of the Civil and Administrative Tribunal Act 2014 (sic) there is to be no publication of the names of any children who receive education and care at [X] Early Learning Centre, or information that would identify them or their families.
(1) The Respondent does not, at this point, consent to a s 64(1)(a) order being made in respect of the Applicant's name, even though the Tribunal has assigned a pseudonym for the applicant in the name of the case. The parties agreed that this issue could be dealt with at the hearing.
(1) The decision of the respondent made on 18 June 2025 to issue the applicant with a prohibition notice is confirmed.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
[1] Although this is styled as a decision of the Appeal Panel, this appears in fact to be a first instance decision of the Tribunal's AEOD.
HDS
Secretary, Department of Education [2025] NSWCATAD 310;
The phrase "unacceptable risk of harm" is not defined in the National Law, but the principles applied when considering decisions to refuse or grant a working with children's check clearance under the Child Protection (Working with Children) Act 2012 (NSW) are analogous.
In Kendrick v Secretary of the Department of Education NSW [2019] NSWCATAD 45 [Kendrick], the Tribunal, when considering the review of a decision to refuse to cancel a prohibition notice, observed at [70] as follows:
(2008) 235 CLR 286