austlii:cth/ARTA/2025/1269
General information, not legal advice.
ARTA
2025-08-07
Original judgment source is linked above.
Hague and National Disability Insurance Agency (NDIS) [2025] ARTA 1269 (7 August 2025)
Respondent: National Disability Insurance Agency
The decisions of the Agency under review are set aside and remitted for reconsideration in accordance with the direction that reasonable and necessary supports in the applicant's statement of participant supports should include:
National Disability Insurance Scheme - reviewable decision of CEO - Statement of Participant Supports - reasonable and necessary supports - Getting the NDIS Back on Track Transitional Support rules - physiotherapy - long-term stroke treatment guidelines - specific characteristics of participant - decision set aside
Administrative Review Tribunal (Consequential and Transitional Provisions No. 1) Act 2024 (Cth) Schedule 16, item 24.
National Disability Insurance Scheme (Supports for Participants) Rules 2013 (Cth); rr 3.1, 3.2, 3.3, 3.4, 3.5, 3.6. 3.7
National Disability Insurance Scheme (Getting the NDIS Back on Track No. 1) (NDIS Supports) Transitional Rules 2024 Schedule 2
Drake and Minister for Immigration and Ethnic Affairs (No. 2) 1979 2 ALD 634
Johnstone and National Disability Insurance Agency [2025] ARTA 106
McGarrigle v National Disability Insurance Agency [2017] FCA 308
National Disability Insurance Agency v WRMF [2020] FCAFC 79
Scaramella and National Disability Insurance Agency [2025] ARTA 870
Clinical Guidelines, Stroke Foundation MAGICapp - Making GRADE the Irresistible Choice - Guidelines and Recommendations
NDIS Operational Guidelines - Reasonable and Necessary Supports, dated 28 March 2025.
NDIS Pricing Arrangements and Price Limits 2025-26 v1.0 published 16 June 2025.
(1) For the purposes of specifying, in a statement of participant supports, the general supports that will be provided, and the reasonable and necessary supports that will be funded, the CEO must be satisfied of all of the following in relation to the funding or provision of each such support:
(aa) the support is necessary to address needs of the participant arising from an impairment in relation to which the participant meets the disability requirements (see section 24) or the early intervention requirements (see section 25);
(a) The support will assist the participant to pursue the goals, objectives and aspirations included in the participant's statement of goals and aspirations;
(b) The support will assist the participant to undertake activities, so as to facilitate the participant's social and economic participation;
(c) The support represents value for money in that the costs of the support are reasonable, relative to both the benefits achieved and the cost of alternative support;
(d) The support will be, or is likely to be, effective and beneficial for the participant, having regard to current good practice;
(e) The funding or provision of the support takes account of what it is reasonable to expect families, carers, informal networks and the community to provide;
(f) The support is an NDIS support for the participant.
(a) The time at which the disability requirements or the early intervention requirements need to be met is the time the CEO decides to approve the statement of participant supports; and
(b) A participant's disability support needs arising from an impairment in relation to which the participant meets the access requirements or the early intervention requirements may be affected by a variety of factors, including environmental factors or the impact of another impairment in relation to which the participant does not meet either of those requirements.
(2) The National Disability Insurance Scheme rules may prescribe methods or criteria to be applied, or matters to which the CEO is to have regard, in deciding whether or not he or she is satisfied as mentioned in any of the paragraphs (1)(aa) to (f).
Three early reports of Mr Thomas Welldon, physiotherapist
Report of Dr Saba Asif, Consultant Rehabilitation Physician, dated 16 May 2025[25]
'Mr Hague has well passed the stage of rapid and functional recovery. The severity and size of the stroke, cognitive deficits and communication impairment will not change the fact that it is not the lack of physiotherapy which is causing the falls and deterioration in his condition, but that limited physical mobility and deconditioning is playing an important role. The physiotherapy need for Mr Hague is for chronic health management and should be on an as-required basis.'
Report of Thomas Welldon dated 11 June 2025[27]
Section 34(1)(aa) - Is the support necessary to address needs arising from the impairments for which Mr Hague gained access to the Scheme?
Section 34(1)(a) and (b) criteria - Will the support assist the participant to pursue the goals, objectives and aspirations included in the participant's statement of goals and aspirations and to undertake activities so as to facilitate the participant's social and economic participation?
Section 34(1)(c) and (d) - Is the support, or is it likely to be, effective and beneficial for the participant having regard to good practice and does it represent value for money in that the costs are reasonable relative to the benefits to be achieved and the costs of alternatives?
An example in this situation would be the use of a delegated model of care with a level 2 therapy assistant undertaking supervision of some of the physiotherapy exercises. On the basis of Ms Hague's oral evidence, I am satisfied that in the rural area the Hague's are located, there are no available level 2 therapy assistants they can access.
A further alternative would be the use of telehealth services as suggested by Dr Asif. I am satisfied on the basis of the medical evidence that Mr Hague's cognitive decline and receptive and expressive dysphasia mean he would be unable to benefit from telehealth services.
It is doubtful whether any amount of physiotherapy treatment will 'substantially improve life-stage outcomes' or be 'of long-term benefit' to Mr Hague in the ordinary sense those phrases might be understood. However, in the circumstance of this participant who has experienced a significant left hemispheric stroke in 2018 with deteriorating function, the definition of 'substantially improve life stage outcomes' must take what is possible into consideration.
Mr Hague's condition is reflected in an MRI which demonstrates significant injury to the brain and progressive softening of the remaining brain matter, in emerging vascular dementia, progressive cognitive decline, loss of sensation and spasticity of the right side of the body, the constant pain of an united pelvic fracture and communication significantly interrupted by combined expressive and receptive dysphasia,
Mr Hague's life stage outcomes are significantly worsened with each further deterioration. In this context, it might be considered that maintenance of function, or the avoidance of further loss, even for a short period, counts as 'substantial improvement' for him. Unfortunately, we have little objective data to support a finding that three hours of physiotherapy a week has resulted in such an outcome.
In all likelihood, given Mr Hague's progressively deteriorating condition, it is unlikely that physiotherapy, including 3 hours of physiotherapy a week, would reduce Mr Hague's need for supports. Dr Ogiji notes Mr Hague's care needs will continue to increase with time.[59]
Dr Asif relied on her experience and research literature in expressing her opinion that there was no evidence-based reason why on a general basis, a stroke patient in the long-term phase of their recovery would benefit from three hours of physiotherapy a week.[60]
To the extent that Mr Welldon and Ms Hague understand Dr Asif to have agreed that intensive physiotherapy for 2-3 times a week may be appropriate, it is my understanding of section 15 of Dr Asif's report that this was considered only for a time-limited period to address a specific functional issue.
Mr Weldon's opinion is that the current treatment has assisted in maintaining Mr Hague's function and improving his gait to reduce the risk of falls. He notes that due to Mr Hague's fatigue, he is obliged to allow for rest breaks during treatment. For this reason he is of the view that two sessions are required each week.[61]
Ms Hague maintains her very strong belief that the current level of physiotherapy has maintained function and slowed the rate of deterioration. Any further deterioration would be devastating to them both, and it is understandable she would wish to do what she may to avoid this.[62]
On balance I prefer the evidence of the peer reviewed research relied upon by Dr Asif, in relation to the usual needs of long-term stroke patients at this stage in their recovery. However, I take account of the specific experience of Mr Welldon and Ms Hague in relation to Mr Hague, particularly as it relates to his inability to fully utilise an hour long physiotherapy session due to stroke-related fatigue.
The decisions of the Agency under review are set aside and remitted for reconsideration in accordance with the direction that reasonable and necessary supports in the applicant's statement of participant supports should include:
[1] Paragraphs [5], [6].[7] and [12] of JTB21 of Exhibit 1
[2] Administrative Review Tribunal (Consequential and Transitional Provisions No. 1) Act 2024 (Cth) Schedule 16, item 24
[3] Agency SFIC [13] JTB21 of Exhibit 1
[6] Section 3(3)(b) and 4(17) of the NDIS Act.
[7] Re Drake and Ministrer for Immigration and Ethnic Affairs (No. 2) (1979) 2 ALD 634
[8] Medical report of Dr S Jenkins dated 27.09.201, p12, Patient Health Summary p25, 28, Letter of Dr Ogiji, GP dated 25 July 2024, p 285 of Exhibit 1
[34] WRMF at [152]; McGarrigle v National Disability Insurance Agency [2017] FCA 308
[39] Report of Dr Ogiji dated 8 April 2025 page 346 of Exhibit 1
[40] Section 24(1(b) of the NDIS Act and Rule 5.4 of the Access Rules
[41] Reports of Ms Sarah Carew, Ms Jenny Boulter and Dr Kristin Marvin at page 333, 327 and 315 of Exhibit 1
[42] Section 24(1)(c) of the NDIS Act and Rule 5.8 of the Access Rules
[44] Report of Dr Ogiji dated 8 April 2025 page 346 of Exhibit 1
[46] Mobility and Transfers document, pages 13 to 20 of Exhibit 1
[54] Letter of Dr Ogiji, GP dated 25 July 2024, p 285 of Exhibit 1
[58] Clinical Guidelines, Stroke Foundation MAGICapp - Making GRADE the Irresistible Choice - Guidelines and Recommendations