[2026] NSWCATAD 109
General information, not legal advice.
NCAT Administrative and Equal Opportunity
2026-04-15
Original judgment source is linked above.
The disclosure of the name of the Applicant is prohibited. This order is made under section 64(1)(a) of the Civil and Administrative Tribunal Act 2013.
The first application -- proceeding 2025/00150293
I was physically, sexually and psychologically abused over a period of time by this person.
Given that [the Applicant] was a convicted inmate at the time of the violence this application is subject to section 25(4) eligibility considerations. The medical evidence provided to support the application includes an imaging report that does not detail the violence and therefor does not establish physical injuries sustained as a result of the act of violence.
A counselling report has been provided which establishes psychological harm sustained by the [the Applicant] as a result of the violence however the violence by the named offender is not the sole contributing factor to the psychological functioning of [the applicant]. I do not find that psychological injuries sustained by the Applicant would be at the level of serious or permanent disabling.
The medical evidence provided to support the application includes an imaging report that does not detail the violence and therefore does not establish physical injuries sustained as a result of the violence.
A counselling report has been provided which establishes psychological harm sustained by [the Applicant] as a result of the violence however the violence by the named offender is not the sole contributing factor to the psychological functioning of [the Applicant]. I do not find that the psychologist injuries sustained by the [Applicant] would be at the level of serious or permanently disabling.
There is therefore no special circumstances to be applied to this claim and given [the applicant] is a convicted inmate at the time of the violence, pursuant to section 25(4) of the Act, she is not eligible to receive victims support in relation to this claim.
(1) In proceeding 2020/00150293 the Applicant made an application for review of the decision of the Respondent on 21 March 2025 under the Act with respect to a recognition payment ('the first application').
(2) In proceeding 2020/00150300 the Applicant made an application for review of the decision of the Respondent on 21 March 2025 under the Act with respect to a recognition payment ('the second application').
(1) The decision-maker erred in finding that there were no special circumstances justifying an exception to the general ineligibility of convicted inmates pursuant to section 25(5) of the Act,
(2) The decision-maker erred in finding the applicant was not seriously and permanently injured as a result of the act of violence, and
(3) The decision-maker erred by failing to interpret the Act as beneficial legislation.
(1) In proceeding 2020/00150293, there is no dispute between the parties that the Applicant was a primary victim of an act of violence. The issue in dispute is whether there are special circumstances that justify an exemption being made to the general ineligibility of convicted inmates to receive victims support.
(2) In proceeding 2025/00150300, the threshold question of whether the Applicant was a primary victim of an act of violence is in dispute between the parties. If the Tribunal is satisfied that the Applicant is a primary victim of an act of violence perpetrated by Ms B, the next issue for determination is whether there are special circumstances that justify an exception being made to the general ineligibility of convicted inmates.
19 Meaning of "act of violence"
(1) In this Act, act of violence means an act or series of related acts, whether committed by one or more persons -
(a) that has apparently occurred in the course of the commission of an offence, and
(b) that has involved violent conduct against one or more persons, and
(c) that has resulted in injury or death to one or more of those persons.
...
(3) For the purposes of this section, violent conduct extends to sexual assault and domestic violence.
...
(4) Except as provided by subsections (5) and (6), a series of related acts is two or more acts that are related because -
(a) they were committed against the same person, and
(b) in the opinion of the Tribunal or the Commissioner -
(i) they were committed at approximately the same time, or
(ii) they were committed over a period of time by the same person or group of persons, or
(iii) they were, for any other reason, related to each other.
(5) An act is not related to another act if, in the opinion of the Tribunal or the Commissioner, having regard to the particular circumstances of those acts, they ought not to be treated as related acts.
(6) An act is not related to any earlier act in respect of which support is given under this Act if it occurs after the support is given.
(7) For the purposes of this Act, a series of related acts, whether committed by one or more persons, constitutes a single act of violence.
.... [omitted]
39 Documentary evidence
(1) An application for victims support is to be accompanied by such documentary evidence as may be required by the approved form.
(2) Without limiting subsection (1), the documentary evidence to be required:
...
(b) for an application for financial assistance for economic loss under section 26 or 27 or for a recognition payment - is:
(i) a police report, or a report by a Government agency or any other agency that provides support services to victims of crime, sufficient to support, on the balance of probability, the applicant's claim to be a victim of an act of violence or act of modern slavery, and
(ii) a medical, dental or counselling report verifying that the applicant or child who is the primary victim concerned has actually been injured as a result of an act of violence or act of modern slavery.
35 Categories of recognition payment
(1) A category A recognition payment is a payment given in respect of an act of violence or act of modern slavery that apparently occurred in the course of the commission of a homicide.
**(2) A category B recognition payment is a payment given in respect of an act of violence or act of modern slavery of the following kinds - **
(a) a sexual assault resulting in serious bodily injury or which involved an offensive weapon or was carried out by 2 or more persons,
(b) a sexual assault, sexual touching or sexual act or attempted sexual assault involving violence that is one of a series of related acts.
**(3) A category C recognition payment is a payment given in respect of an act of violence or act of modern slavery involving any of the following - **
(a) a sexual assault other than one referred to in subsection (2) (b),
(b) an attempted sexual assault resulting in serious bodily injury,
(c) an assault resulting in grievous bodily harm,
(d) physical assault of a child that is one of a series of related acts.
(4) A category D recognition payment is a payment given in respect of an act of violence or act of modern slavery involving any of the following -
(a) sexual touching or sexual act,
(b) an attempted sexual assault involving violence other than one referred to in subsection (3) (b),
(c) a robbery involving violence,
(d) an assault (not resulting in grievous bodily harm).
25 Persons not eligible for support
...
(4) Convicted inmates A person is not, except as provided by subsection (5), eligible to receive victims support in respect of an act of violence or act of modern slavery if it occurred while the person was imprisoned as a convicted inmate within the meaning of the Crimes (Administration of Sentences) Act 1999 (unless the person was imprisoned only because of the person's failure to pay a pecuniary penalty).
(5) Exception to ineligibility of convicted inmates However, any such convicted inmate may, in special circumstances, receive victims support. Any such support is not to be given unless the Commissioner is satisfied that the special circumstances of the case justify an exception being made to the general ineligibility of convicted inmates.
(6) Without limiting subsection (5), the Commissioner may determine that special circumstances exist if the convicted inmate is seriously and permanently injured as a result of the act of violence or act of modern slavery concerned.
...
The first application (Proceeding 2020/00150150293)
The second application (Proceeding 2020/00150150300)
(1) a COI from the counsellor, Ms G, dated 2 October 2024.
(2) a letter from the counsellor, Ms G, dated 23 July 2025.
(3) Justice Health records for the period between January 2023 to May 2025: Applicant's bundle, pp.17-215 and pp.225-312.
(4) Medication chart dated 11 February 2023.
(5) Discharge summary dated 12 February 2023 following a presentation to the Emergency Department with a right sided shoulder spasm.
(6) A letter from a physiotherapist dated 19 June 2023 recommending further investigation of the Applicant's shoulder pain.
(7) Physiotherapy musculoskeletal initial assessment dated 9 May 2023.
(8) Patient Administration System Referral record for an ultrasound dated 16 April 2024; and
(9) Western NSW Local Health District Medical Imaging Report dated 16 May 2024.
(1) The Applicant shared a cell with Ms A between January 2023 and April 2023. Ms A sexually assaulted her numerous times when they were sharing a cell. She did so by holding a makeshift shiv to her collarbone and sometimes to her vagina: statutory declaration at [3]-[5].
(2) Ms A would punch and bite her breasts. She has scars on her breasts from the assaults. She is willing to provide photographs of the scars. The Applicant has breast implants which she thought were damaged by Ms A. Around April 2024, a nurse examined her breasts and was concerned one of her breast implants had flipped. She was referred for further imaging: statutory declaration at [6]-[7].
(3) The Applicant did not report the violence at the time because Ms A threatened to hurt her and her family if she told anyone about what she was doing. She was new to jail and thought she 'was expected to put up with this type of violence.' In April 2023, she was moved out of the cell after she fought back against Ms A, and the immediate response team came to the cell: statutory declaration at [11]-[12].
(4) The Applicant 'started having night terrors and panics attacks' and struggled to sleep as she had 'nightmares about the violence replaying itself.' She started feeling 'helpless, hopeless, and like giving up.' On or about 26 March 2023, she called the Mental Health helpline because she was thinking about self-harm and the risk intervention team came to help her. She still has nightmares and flashbacks, and she self-harms to manage her feelings: statutory declaration at [9]-[10].
(1) The earliest Justice Health record of the Applicant's engagement with the risk intervention team in custody to manage suicidal ideation was on 26 March 2023, the period when the act of violence was occurring, where she is noted as having 'low mood, risk of self-harm'.
(2) The medical records state that the Applicant reports she 'was sexually assaulted shortly after coming into custody.' According to a Justic Health record dated 4 April 2025, 'she has never had PTSD symptoms (flashbacks, night terrors) prior to these events'.
(3) The Applicant states that she was cut during the sexual assaults, this is referred to in the COI, and she has scarring as a result. Scarring on her arms from incidents of self-harm are permanent. The scars are serious injuries sustained as a direct result of the act of violence.
(4) Engaging in self-harm behaviours consistently over a period of 12 months, and/or experiencing suicidal ideation immediately or later as a direct result of the violence, should be considered a very serious psychological injury.
(a) The letter from the counsellor dated 23 July 2025 is not sufficient to establish serious and permanent injury and nor does it engage with the distinct injury suffered by the Applicant as a result of the alleged act of violence by Ms A (as distinct from the alleged act of violence by Ms B) or earlier traumatic events.
(b) The symptoms recorded in the COI in respect of the assaults by Ms A are identical to the symptoms record in the COI relied on in support of the application in Ms B. Both COIs arose from examinations that occurred a year after the act of violence. To the extent the counsellor states her right breast has 'flipped,' the counsellor is not qualified to make such a diagnosis in relation to the injury to her breast.
(c) The contemporaneous hospital records don't identity any wound or bruising consistent with the physical injuries described notwithstanding multiple presentations by the Applicant. The ultrasound results dated 16 May 2024 does not attribute the disruption of the breast implant to any act of violence.
Consideration of the first application (proceeding 2025/00150293)
Do special circumstances exist to justify an exception to the general ineligibility of convicted inmates?
Does the evidence support a finding of serious and permanent injury as a result of the act of violence?
...the Applicant shared she was abused by [Ms A] and then later by [Ms B]. Before the abuse [the Applicant] said that her mental health was much more stable, after the abuse [the applicant] became very unwell. Before the abuse [the applicant] said her mental health was much more stable, after the abuse [the applicant] became very unwell. [The Applicant's] anxiety was heightened and she was fearful and withdrawn. [The Applicant] would experience night terrors and panic attacks that became extremely difficult to management. [The Applicant] would use self-harm as a way to cope with her overwhelming symptoms. In addition [the Applicant] said she became more angry and would do things that would once have been out of character to her. While [the Applicant] gained a lot of insight in our working together [the Applicant] is still experiencing and struggling to understand and heal her overwhelming symptoms.
Are there other special circumstances to justify an exception to the general ineligibility of convicted inmates?
The second application - proceeding 2025/00150300
(1) A SARO report dated 25 June 2024 reference 20240619012098 in which the Applicant reports that she was sexually assaulted by Ms A and Ms B while in custody and that the sexual assaults consisted of hand/fist insertion and punching: Applicant's bundle, pp 1-7.
(2) NSW police reports comprising of:
(a) NSW Police Event report (E 80771805) dated 25 June 2024 and 25 July 2024. In the report dated 25 June 2024 the Applicant reports she was sexually assaulted by two inmates and provides a narrative of the assaults by between January and April 2023 and which are the subject of the first application for victim support. In the report dated 25 July 2024, the Applicant provides a narrative of the assaults by her cellmate, which are the subject of the first application for victim support. Applicant's bundle, pp8-10.
(b) NSW Police report 25 July 2024 (E30160397) in which the Applicant reports that she was sexually assaulted while incarcerated at a correctional centre by Ms B, who was also an inmate. The abuse is described as sexual touching, forced oral intercourse, and a physical assault with a weapon, being a knife which was held to the applicant's genitals. The NSW Police COPS Event E301680397 also contains a report made on 4 July 2023 which identifies the Applicant as a person of interest in relation to a report of sexual assault: Applicant's bundle, pp 11-12.
(3) In a statutory declaration dated 25 July 2025, the Applicant describes the act of violence as follows:
Offender B and I were initially friends, but over time, [Ms B] ended up sexually assaulting me. On or about mid-May 2023, I was sitting on the couch in the shared lounge room with [Ms B]
On or about mid-May 2023, I was sitting on couch in the shared room with [Ms B] and fell asleep. When I woke up, [Ms B was still sitting next to me. My pants were down to my knees. When I stop up to walk, I had pain in my buttocks and difficulty walking. I was bleeding from my buttocks.
Ms B sexually assaulted me by holding a shiv to my face and vagina and forcing her fingers etc into my vagina.
[Ms B] cut me with the shiv above my waistline, under my left eye, and on my top lip. I am willing to provide the NSW Civil and Administrative Tribunal with photos of these scars. It is awful for me to live with the scars because they remind me of the violence.
(4) The Applicant relies on various medical reports including:
(a) A COI dated 2 October 2024 by a counsellor, Ms G.
(b) A letter from the counsellor, Ms G, dated 23 July 2025.
(c) Justice Health records between April 2023 to May 2025: Applicant's bundle, pp 20-364.
(d) Justice Health Patient self-referrals forms dated November 2023 to January 2025: Applicant's bundle, pp. 365-374.
(5) Legal submissions filed by her representative on 25 July 2025 and 4 September 2025.
(1) First, the available evidence is insufficient to support a finding that the Applicant suffered serious and permanent injury. There is no evidence relating to the impact of the act of violence as distinct from earlier and supervening events or any evidence to indicate that the impact is serious and permanent. Furthermore, symptoms described by the counsellor in the letter dated 23 July 2025 do not support a finding of serious and permanent injury or engage with the distinct injury suffered by the Applicant as a result of the alleged assaults by Ms B as opposed to Ms A.
(2) Second, there are no other special circumstances that enliven the exception to the general ineligibility of convicted inmates in s 25(4) of the Act. The evidence does not establish that the Applicant was seriously and permanently injured as a result of the act of violence and nor are other special circumstances that justify an exception to the general ineligibility of convicted inmates.
[Ms B] raped me, made me lick [redacted] genitals by sitting on my face and told me to keep moving my tongue. I was so scared, my mouth was bleeding from biting my tongue. [Ms B] held a knife to my genitals when I made noise.
In the context of the current matter, to establish that she has suffered "serious bodily injury" as a result of the sexual assault, CRT must prove on the balance of probabilities that she suffered psychological or psychiatric harm that is more than trifling; is of grave aspect; and/or gives cause for apprehension.
However, the Act does not require CRT to prove that the sexual assault is the sole cause of her current psychological or psychiatric injury, provided that the evidence establishes that the injury directly resulted from the act of violence.
The victim has woken up and felt very out of it. The victim has noticed the POI next to her on the lounge. The victim has then looked down and noticed her pants and underwear were about mid way down her legs. The victim felt as though something was not right and someone had touched her in some way.
The victim felt pain near her buttocks and in between her legs ... The victim has then noticed she was bleeding from her buttocks and had lots of bruising around this area and her upper leg region.
The victim did not confront the POI and went to bed. The victim did not tell anyone about the incident.
[The victim subsequently spoke to the Programs officer and informed them of what had occurred]
On the same day the victim then attended the health clinic with the correctional facility and they assessed her. They deemed her to have no physical injuries. The victim believed she was drugged while sleeping on the lounge and was sexually assaulted by the POI. The victim also disclosed that another person within the correctional facility had disclosed to her that something of a similar nature had occurred to her and that she did not want this to happen to more people.
Police attended the correctional facility and were made aware that the POI had also sexually touched another inmate without their consent.
The POI has since been moved to .. [a different location] due to the incidents to further stop this reoccurring.
The victim is willing to provide a statement.
[The correctional facility] provided the police with multiple documents in relation to the incident.
(1) The July 2023 report that identifies the Applicant as a person of interest in relation to a sexual assault pre-dates the SARO report made by the Applicant in July 2024. The Tribunal considers that the incident described in paragraph 5 of the Applicant's statutory declaration is similar to the incident described in the July 2023 report which identifies the Applicant as a POI in relation to the act of violence.
(2) In the Tribunal's view, there are significant differences between the Applicant's account of the alleged act of violence by Ms B in her statutory declaration and her account of the alleged act of violence by Ms B in the police report in July 2024. The narrative recorded on page 3 of COPS Event E301680397 describes a single incident of sexual assault against the applicant in May 2023 and does not refer to the events described in paragraph 5 and 6 of the statutory declaration.
(3) In the Applicant's statutory declaration she stated she was assaulted by Ms B 'numerous times.' In oral evidence she stated that she could not explain everything in the SARO as the assaults were happening for a while. However, it is of concern to the Tribunal that the only similar narrative to paragraph 5 of the Applicant's statutory declaration is the narrative that appears in the police report made on 4 July 2023 in which the Applicant is identified as the person of interest, not the victim.
(4) Furthermore, while the police report made by the Applicant in July 2024 does provide an account of a sexual assault against the Applicant, this account differs from sexual assaults she describes in her statutory declaration. The Applicant's statutory declaration also does not refer to the false allegations that the Applicant now claims were made against her by the alleged offender or explain why the Applicant was moved to a different correctional facility.
(1) In proceedings 2025/00150293, the decision of the Respondent dated 21 March 2025 is affirmed.
(2) In proceedings 2025/00150300, the decision of the Respondent dated 21 March 2025 is affirmed.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
GYZ
Commissioner of Victims Rights [2026] NSWCATAD 109;
(1998) 194 CLR 255
(1998) 194 CLR 355