[2025] NSWCATAD 114
General information, not legal advice.
NCAT Administrative and Equal Opportunity
2025-05-23
Original judgment source is linked above.
Section 64 (1) Civil and Administrative Tribunal Act 2013-Restriction on publication of information that will identify the applicant or the applicant's brother, who is a protected person under the Guardianship Act 1987 (NSW), or evidence given and received in this Tribunal hearing or in relation to the proceedings which is likely to identify those persons.
(1) to sell the protected persons interest in the property situated in Stanmore;
(2) on receipt of the sale proceeds, approve to pay the refundable accommodation contribution of $100,000 to the facility;
(3) the contents of the Stanmore property to be retained by the applicant; and
(4) solicitors be retained to act on the conveyance for the protected person.
(1) The protected person and his late mother were both under financial management, the protected person from 1990 and his late mother from 2005. When the protected person's mother died, she left her estate, which included the Stanmore property, to her sons. The applicant commenced living in the Stanmore property from 2007 but failed to make any payments towards the property during the administration of the estate. The applicant resided in the property, rent free, and would not enter into a deed of arrangement with conditions to reside in the property. The respondent had, since 2010, attempted to enter into an arrangement with the applicant regarding the property but no such agreement was reached. The estate was finalised, with the property title transferred to the applicant and the protective person as tenants in common in equal shares on 30 October 2015.
(2) On 30 September 2015, Services Australia assessed the protected person as having assets of $60,917 but after a revised form was submitted to Services Australia on 6 May 2024 notifying of the protected person's half share in the Stanmore property, his pension was ceased. Despite multiple contacts with Services Australia to discuss the potential for the Stanmore property to be recognised as an unrealisable asset and hardship eligibility, Services Australia confirmed that the protected person was not eligible for a pension.
(3) The protected person has not had the benefit of residing in the Stanmore property since 2004. Nor has he obtained any financial benefit. Even though the protected person lived all his life with his mother, he became unwell after his mother moved to aged care in 2004 and he lived an itinerant life until he moved into aged care in 2015. A safety and compliance report was completed in respect of the Stanmore property on 30 July 2024 and the independent inspector recommended repairs costing approximately, in excess of $90,000.
(4) The respondent's records indicate that the applicant had been estranged from his family for over 20 years and only re-established contact in 2007. There is no indication that the applicant actively supports the protected person and at no time did the applicant offer for the protected person to reside with him or to provide support prior to the protected person entering aged care.
(5) The protected person was unable to provide a view based on the advice received from the aged care facility. Letters were sent to the applicant on 6 and 20 September 2024 seeking his views, with no response.
(6) The internal reviewer formed the view that selling the protected person's interest in the Stanmore property would be in his best interests, noting that the applicant had been given many opportunities since 2010 to resolve the matter and had not provided any new information to be considered with regard to this decision, retaining the property would financially disadvantage the protected person as he has not resided in or had any benefit from the property since 2004 and the property requires over $90,000 in repairs, to which the protected person would be liable for half share, which is not affordable.
39 General principles applicable to Chapter
It is the duty of everyone exercising functions under this Chapter with respect to protected persons or patients to observe the following principles--
(a) the welfare and interests of such persons should be given paramount consideration,
(b) the freedom of decision and freedom of action of such persons should be restricted as little as possible,
(c) such persons should be encouraged, as far as possible, to live a normal life in the community,
(d) the views of such persons in relation to the exercise of those functions should be taken into consideration,
(e) the importance of preserving the family relationships and the cultural and linguistic environments of such persons should be recognised,
(f) such persons should be encouraged, as far as possible, to be self-reliant in matters relating to their personal, domestic and financial affairs,
(g) such persons should be protected from neglect, abuse and exploitation.
(1) The NSW Trustee may exercise the following functions when acting in a trust capacity or protective capacity--
(a) receive money, rent, income and profit of real and personal property,
(b) grant leases of property for a term not exceeding 10 years and give to a lessee an option of renewal if the aggregate duration of the lease and any such renewal does not exceed 10 years,
(c) enter into a share-farming agreement for a period not exceeding 3 years,
(d) surrender a lease and accept a new lease,
(e) accept a surrender of a lease and grant a new lease,
(f) execute a power of leasing vested in a person having a limited estate only in the property over which the power extends,
(g) buy, sell, realise and mortgage (with or without a power of sale) real and personal property,
Note : Mortgage includes charge (see section 3 (1)).
(h) pay interest secured by a mortgage out of capital, if income is insufficient,
(i) postpone the sale, calling in and conversion of any property that the NSW Trustee has a duty to sell, other than property that is of a wasting, speculative or reversionary nature,
(j) settle, adjust and compromise a demand made by or against the estate,
(k) exchange or join in a partition of property and give or receive money for equality of exchange or partition,
(l) carry on a business, so far as may appear desirable for the purpose of more advantageously disposing of, or winding up, the business or preserving the business of a managed person until the managed person is able to carry it on,
(m) agree to an alteration of the conditions of a partnership into which a managed person has entered, for the purpose of more advantageously disposing of an interest in the partnership or terminating liability,
(n) carry out a contract entered into before the appointment of the NSW Trustee or enter into an agreement terminating the liability,
(o) surrender, assign or otherwise dispose of, with or without consideration, onerous property,
(p) exercise a power, or give a consent required for the exercise of a power, where the power is vested in a managed person for the benefit of the person or the power of consent is in the nature of a beneficial interest in the person,
(q) sequestrate the estate under the bankruptcy laws,
(r) take proceedings to cause a company to be placed in liquidation and vote or act by proxy at meetings of creditors or shareholders, whether the company is in liquidation or not,
(s) bring and defend actions, suits and other proceedings,
(t) without limiting paragraph (s), take criminal proceedings touching or concerning property,
(u) pay rates, taxes, assessments, insurance premiums, debts, obligations, costs and expenses and other outgoings,
(v) without limiting paragraph (u), pay the reasonable costs of the erection of a memorial or a tombstone over the grave of a deceased person or, if a deceased person is cremated, the reasonable costs of a memorial or any arrangements for the preservation of the ashes of the deceased person,
(w) repair and insure against fire or accident any property and charge the cost of repairs to capital or income, or apportion the cost between capital and income, as the NSW Trustee considers equitable,
(x) bring land under the Real Property Act 1900 ,
(y) do or omit all things, and execute all documents, necessary to carry into effect the functions of the NSW Trustee.
(2) The functions conferred by this section are in addition to, and do not restrict, any other functions of the NSW Trustee.
"You fail to mention that there is no legal requirement for [the protected person] to stay in Fairfield nursing home or any other nursing home. You fail to mention that there is ample accommodation in the home that is 50% owned by him.
You fail to mention that because of your incompetence and negligence you failed to inform Centrelink between 30-09-2015 and 06-05-2024 that [the protected person] had inherited a 50% share in a house.
Because you informed Centrelink incorrectly or inadequately of the complete circumstances of the transfer to the protected person of 50% of the property, Centrelink stopped his pension."
"Throughout your review you have made scurrilous remarks about my character to try to influence the reader to believe that I have been a freeloader taking advantage of my situation.
To the contrary, since 2007, I have spent over $200,000 on the property to bring it to a show home standard.
I have just put on a new roof at a cost of $55,800.
When I moved into the home in 2007, I made attempts to locate [the protected person] including visiting a number of police stations. Fairfield police station knew of him and had his name and birth date on file but they did not know where he might be.
...........
I found Fairfield nursing home a very pleasant place and was pleased that Liverpool hospital had sent him there. I have attached two letters regarding my visit there."
"I am writing to advise you that I am happy to provide [the protected person] with any extras that are not normally supplied by the nursing home such as a radio, television, books, chess sets etc, or for any requests he should make that are allowed by your rules."
"It has just come to my attention, that because of the negligence and incompetence of the Trustee & Guardian, you have not only cost [the protected person] $21,486 in lost pension payments, you have charged him more than $10,000 in management fees since May 2024. By 30-06-2025 it will be $29,494.00 in lost pension payments and close to $15,000 for your management fees.
If you succeed in selling [Stanmore property] at your valuation of $2,300,000, you will cost [the protected person] and myself a further loss of $1,200,000. Stanmore's leading real estate experts have valued it at $3,500,000."
(1) A notice reportedly published in the Daily Telegraph on 30 September 2011 about a person known as Grant McDonald. Also attached is an article in the Sydney Morning Herald with a handwritten notation that it was published on 28 June 2010 about a successful claim made by Grant McDonald against the NSW Public Trustee. The heading of the article is 'Justice after 42 years in court marathon'. The court decision related to the administration of estate where the deceased had died without a will. The NSW Public Trustee was appointed to administer the estate and the presiding judge reportedly found that her relatives were "stonewalled for decades" in what was described as "blind bureaucratic management".
(2) The document lodged with the Tribunal on 9 May 2025, includes a statutory declaration, signed but undated from the applicant, stating that his sole place of residence is the Stanmore property. The applicant also stated that his brother's Centrelink payments ceased on 6 June 2024 and he has asked the respondent to provide him with information about why his brother's pension was stopped. The statutory declaration notes that [the protective person] has never had any more than $169,000 in his trust account and he has no other assets, and the respondent should be asked why they have failed to help his brother. The applicant enclosed copies of correspondence with the respondent in 2010.
(3) In the submission lodge with the Tribunal on 12 May 2025, the applicant attaches copies of his letters to the respondent dated 9, 10, 11 and 17 April 2025 (incorrectly described in the letter as May 2025) and notes that he has received no response to these letters. The applicant again criticises the respondent for ignoring his brother for many years and again refers to the Supreme Court case of Grant McDonald v the NSW Public Trustee.
"The trustee and guardian have been [the protected person's] financial managers since 1990. They did not know his whereabouts for the majority of that time. They did not have the slightest interest in him until 2023 when they discovered they had given Centrelink wrong information for eight years.
When there was a possibility of having to repay Centrelink $213,114.78 they went into panic mode and decided to sell 50% of the house.
They do not have the expertise or knowledge of how to sell 50% of a house when the owner of the other 50% is not for sale.
The only other decision the Tribunal can make is that an organisation that cannot even supply correct information to Centrelink is not capable of selling 50% of a house.
[The protected person] is welcome to live at [Stanmore property] and suitable nursing care will be provided for him by [the applicant].
Owing to the incompetence and negligence of the trustee and guardian an application to revoke the financial management of [the protected person] will be made by [the applicant].
I cannot give you the costing of the nursing care but they will be met."
(1) Affirms the decision under review: and
(2) Lifts the stay granted on 25 February 2025.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
GVV
NSW Trustee and Guardian [2025] NSWCATAD 114