austlii:nsw/NSWPICMP/2025/284
General information, not legal advice.
NSWPICMP
2025-04-24
Original judgment source is linked above.
Gulic v QBE Insurance (Australia) Limited [2025] NSWPICMP 284
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; review of Medical Assessment Certificate (MAC); threshold injury dispute; physical injury; Medical Assessor (MA) considered the injuries to the cervical spine, left shoulder, right shoulder, thoracic spine, lumbar spine, right knee, and left knee; MA found that the injuries to the cervical spine, lumbar spine, and bilaterial knees were caused by the motor accident and threshold injuries; re-examination; Review Panel found that the injuries to the cervical spine, lumbar spine, and right knee were caused by the motor accident and were threshold injuries; Review Panel found that the injury to the left knee was caused by the motor accident and a non-threshold injury; - Review Panel found left knee was not a threshold injury; MAC revoked; new certificate issued.
Issued under Division 7.5 of the Motor Accident Injuries Act 2017
6 June 2024 that the following injuries caused by the accident were threshold injuries for the purposes of the Act: * Left Knee
and substitutes the determination that the injury to the left knee was a non-threshold injury for the purposes of the Act.
were all caused by the Accident but were Threshold Injuries for the purposes of the Motor Accident Injuries Act 2017 (the Act).
"[A]n injury to tissue that connects, supports or surrounds other structures or organs of the body (such as muscles, tendons, ligaments, menisci, cartilage, fascia, fibrous tissues, fat, blood vessels and synovial membranes), but not an injury to nerves or a complete or partial rupture of tendons, ligaments, menisci or cartilage."
"Where the neurological symptoms associated with the injured person's injury of the neck or spine do not meet the assessment criteria for radiculopathy, the injury will be assessed as a threshold injury".
"5.3 The assessment will determine whether the injury related to the claim is a soft tissue injury or a threshold psychological or psychiatric injury caused by the motor accident.
5.4 Insurers should not require injured persons to undergo diagnostic imaging for the purpose of the insurer determining whether the injury related to the claim is a threshold injury. Diagnostic imaging is not considered necessary to assess threshold injury.
5.5 A diagnosis for the purpose of a threshold injury decision must be based on a clinical assessment by a medical practitioner or other suitably qualified person independent from the insurer.
5.6 The assessment of whether an injury caused by the accident is a threshold injury for the purposes of the Act should be based on the evidence available and include all relevant findings derived from:
(a) a comprehensive accurate history, including pre-accident history and pre-existing conditions
(b) a review of all relevant records available at the assessment
(c) a comprehensive description of the injured person's current symptoms
(d) a careful and thorough physical and/or psychological examination
(e) diagnostic tests available at the assessment. Imaging findings that are used to support the assessment should correspond with symptoms and findings on examination."
[8] Pre-accident medical history and relevant personal details - Mr Gulic is 58 years of age and worked as a self-employed full-time Boiler Maker/Welder since 2014. He notes no previous history of significant injuries. He has had no medical problems. He has had previous eye laser for treatment of a glaucoma. He is currently taking no other medication. He has no known allergies. He was born in Croatia and came to Australia in 1999. He currently lives alone in Riverwood.
[9] History of the motor accident - Mr Gulic was involved in a motor vehicle accident on 23 January 2022. At that time, he was a driver and wearing a seat belt in a Holden Rodeo utility travelling in Northmead. Whilst his vehicle was stationary at a traffic light intersection at a red light, another utility collided with the rear of his vehicle and pushed his vehicle some 5 metres forwards.
[10] History of symptoms and treatment following the motor accident - Police and ambulance did not attend the scene. Mr Gulic exchanged details with the other driver and then drove home. The following day, he was reviewed by his Local Medical Officer complaining of pain at his neck, shoulders, back and left knee. He was prescribed Panadol analgesic medication. He was subsequently referred for physiotherapy completing 4 programs of 8 sessions of physiotherapy. He has had no other treatment.
[11] Details of any relevant injuries or conditions sustained since the motor accident - Mr Gulic suffered no relevant injuries or conditions since the motor vehicle accident.
[12] Current symptoms - At his cervical spine, he notes intermittent aching pain at the C5, C6 and C7 spinous processes radiating to the superior border of the trapezius muscles bilaterally with no radiation to his shoulders or arms. The pain is worse at night or on rotating his head and is relieved by Panadol or rest. He notes no paraesthesia or numbness at his upper limbs. He complains of weakness at his bilateral upper limbs and stiffness at his cervical spine. At the lumbar spine, he notes a constant aching pain at the L5 spinous process radiating to the paravertebral regions bilaterally at this level, worse on the left side with radiation of pain into the posterior aspects of his thighs to the level of the knees bilaterally. The pain has no precipitating factors and is relieved by medication. He notes no paraesthesia or numbness at his lower limbs. He complains of weakness at his bilateral lower limbs and stiffness at his lumbar spine. At his left knee, he notes intermittent aching pain at the peripatellar region. The pain is worse on walking down stairs or running and is relieved by rest. He notes no swelling, locking or giving way or stiffness at his left knee. His right knee symptoms have resolved.
[13] Current and proposed treatment - Mr Gulic is currently continuing with the use of Panadol analgesic medication.
[14] Clinical examination - Mr Gulic is 173cm tall and severely overweight with truncal obesity at 118kg with a BMI of 39.
[16] Summary of relevant documentation - I note the report of Specialist Radiologist, Dr Dugal dated 30 May 2023. Dr Dugal has concluded, based on the investigation findings, that the pathology identified at the left knee and lumbar spine predated the index motor vehicle accident. I note the report of Dr Chin, Orthopaedic Surgeon dated 6 June 2022. Dr Chin concludes: "Based on the clinical findings, Mr Gulic would have substantially aggravated his knee (left) from the injury. The axial loading force to his knee would have further torn the menisci as well as caused further chondral injury." I further note the report of Dr Chin dated 5 September 2022. Dr Chin concludes that: "The mechanism of injury is consistent with left shoulder pathology occurring from the posterior portion of the humeral head impacting the posterior glenoid labrum. This occurs when the hand is firmly placed on the steering wheel and there is a sudden forward force or reciprocal posterior force to the body. For the left, a sudden forceful contraction of the rotator cuff may cause the pathology."
[17] Summary of relevant radiological and medical imaging and other investigations Instructions for Summary of relevant radiological and medical imaging and other investigations Examination of his bilateral shoulders shows no swelling or deformity. He has an active range of movement at his bilateral shoulders of flexion 130°, extension 20°, abduction 120°, adduction 20°, external rotation 40° and internal rotation 20°. At the left shoulder, there is tenderness at the anterior aspect of the rotator cuff. His biceps tendons are intact. He has normal strength in abduction and external rotation. Examination of the right shoulder shows tenderness at the anterior aspect of the rotator cuff. His biceps tendons are intact. He has normal strength in abduction and external rotation.
[18] Diagnosis and reasons 23 January 2022 - Motor vehicle accident
The diagnosis is based on the history, examination and investigation findings at the time of review on 28 May 2024.
[19] Causation and reasons Mr Gulic suffered injuries at his cervical spine, lumbar spine and bilateral knees as a result of the index motor vehicle accident of 23 January 2022. There is no objective medical evidence that Mr Gulic suffered any direct injuries to his bilateral shoulders or thoracic spine at the time of the index motor vehicle accident. He does not complain of any current symptoms at his bilateral shoulders or thoracic spine. The mechanism of injury described of a rear end motor vehicle collision is not consistent with being the cause of any significant direct pathology at his bilateral shoulders or thoracic spine. His right knee injury has resolved.
[1-2] Mr Gulic was injured in a motor vehicle accident on 23 January 2022. A dispute arose over whether the injuries were threshold or non-threshold under the Act.
[3-5] The dispute was referred to the Commission, with Medical Assessor Raymond Wallace examining the claimant on 28 May 2024 and issuing a certificate on 6 June 2024. Mr Gulic seeks a review of the assessment under s7.26 of the Act.
[6] The claimant contends there is reasonable cause to suspect the certificate contains material error and seeks review under s 7.26 of the Act.
[7] -[9] Mr Gulic sets out the Statutory test and case law upon which his submissions rely.
[10] Mr Gulic submits material error of the assessment on two main grounds:
(B) Failure to disclose path of reasoning and/or failure to provide adequate reasons.
[11-13] Mr Gulic submits that Medical Assessor Wallace failed to address his submissions of 23 February 2024, particularly concerning the admissibility of the Medical Assist Network reports, which were argued to be hearsay. Despite relying on those reports in his certificate, Medical Assessor Wallace did not comment on their admissibility or respond to the claimant's arguments.
[14-15] Mr Gulic referenced an admission by Dr Antoun that the "lateral meniscus tear although recent, was difficult to determine the time frame. And needed clinically correlation". Mr Gulic argued this correlation was provided by treating doctors, including Dr Chien and physiotherapists, all attributing the injury to the accident.
B. Failure to Provide Reasons / Disclose Reasoning
[16-18] Mr Gulic submits in AAI Ltd v Fitzpatrick [2015] NSWSC 1108, and Wingfoot v Kocak [2013] HCA 43, an Assessor's failure to give required reasons is of itself a sufficient basis for concluding that there is reasonable cause to suspect that the assessment was incorrect in a material respect.
[19-22] Mr Gulic submits that Medical Assessor Wallace's conclusion, that a rear-end collision could not have caused shoulder pathology, lacked reasoning and failed to consider contrary expert evidence from Dr Chien. If he disagreed with Dr Chien, he did not explain why, despite accepted mechanisms of injury being recognised in the Commission precedents, e.g.:
[23] Mr Gulic further submits that a lack of symptoms at the time of the assessment is irrelevant and not a criteria under the Act or Guidelines for determining threshold injury.
[24-25] Mr Gulic submits that, regarding lumbar spine injuries, the Medical Assessor concluded soft tissue injury and spondylosis aggravation but did not explain why more severe pathology (e.g. annular tears, disc extrusions) was excluded. This conclusion relied on the Medical Assist Network report, quoting a radiologist who said the disc extrusion timing should be clinically correlated.
[26-27] Mr Gulic argues that Medical Assessor Wallace failed to justify preferring the Medical Assist Network's opinion over treating providers, despite Mr Gulic's clinical presentation and treatment history supporting causation. Mr Gulic submits there was no evidence of pre-existing symptoms.
[2]-[4] The Insurer sets out the background of the Accident and dispute.
[5]-[8] The Insurer sets out the legislation in the MAI Act and the Guidelines upon which it refers to.
16 February 2022 and diagnosed Mr Gulic with cervical sprain.
"Mild to moderate degenerative spondylosis of the mid and lower cervical spine. There is active degenerative disc disease located at the C4-5, C5-6 and C6-7 levels. (Modic type 1 degenerative changes located within the anterior-inferior endplates of C4, C5 and C6."
5 September 2022 make no mention of thoracic injury.
"There is a large age indeterminate Schmorl node located within the superior endplate of T1. Large area of oedema located within the body of T1 located adjacent to the above described Schmorl's node possibility due to inflammation of the schmorl's node versus age in determinate compression fracture/deformity of the body of T1. No evidence of loss of the anterior body height of T1"
5 September 2022 to support shoulder injury claims.
"There is a large multiseptated ganglion cyst located just inferior to the right glenohumeral joint/6 O'clock position of the Glenoid labrum possibly emanating from a tear of the 6 O' clock position of the glenoid labrum or from the inferior aspect of the right glenohumeral joint. An MRI arthrogram examination of the right shoulder could be performed for further assessment of the above findings if clinically indicated. Moderate to marked hypertrophic degenerative osteoarthritis of the right acromioclavicular joint. Moderate to large size areas of oedema located within the lateral aspect of the right clavicle and medial aspect of the right acromion process adjacent to the right acromioclavicular joint"
"There are features of supraspinatus and infraspinatus tendinosis without any discrete thickness or full thickness tear. NO significant rotator cuff muscle bulk atrophy. AC joint capsular hypertrophy/degenerative OA changes with indentation at the supraspinatus musculotendinous junction. Minor bursal thickening. Correlate clinically if patient has any impingement symptoms and consider imaging -guided injection. There is intra-articular long head of biceps stenosis possibility secondary to localised irritation at site of cortical irregularly in the proximal bicipital groove. Features of chronic superior labral injury"
(a) The MRI scans of the 26 July 2022 and 27 July 2022 do not reveal any labral tear as claimed by the Claimant.
(b) The MRI scans confirm that the Claimant suffered from significant pre-existing degenerative changes in the left and right shoulder.
(c) The Claimant has not annexed any other radiological imaging to confirm that after 26 July 2022 and 27 July 2022, the MRI scans revealed labral tear as claimed.
(d) It is unclear what MRI scan Dr Chien is referring to in his report of
5 September 2022.
(e) It is unclear whether Dr Chien had reviewed the MRI scan of the
26 July 2022 and 27 July 2022. The Insurer submits there is no documented evidence proving the accident caused labral tears.
"There is multilevel, multifactorial lumbar spondylosis. Moderate- to serve central canal narrowing at T/npsp; L3/4 with crowding of the cauda equina. There is impingement of the descending right S1 nerve root at the level of the L5/S1 secondary to extruded disc material"
"On balance, in my opinion, given the multiple levels of disc pathology and disc bulges, annular tears at L4/L5, and L5/S1 with a right paracentral focal disc's protrusion right L5/S1 without periodical signal alteration is likely degenerative in nature and longstanding. Given the time frame related to the motor vehicle accident dated 23 January 2022, the findings are unlikely to be related to the subject accident"
(a) Left knee (soft tissue injury, intrasubstance tears of the anterior horn lateral meniscus, vertical/oblique tear of the medial meniscus with extrusion of the body, meniscal tear, pain, reduced range of movement)
(b) Right knee (soft tissue injury), which is considered to be a threshold injury for the purposes of the accident. A 4 May 2022 MRI of the left knee revealed osteoarthritic changes and meniscal tears.
"There are advance osteoarthritic degenerative changes. There are meniscal tears within both the medial and lateral meniscus. There are features of strain involving the medial retinaculum where it merges with the MCL."
"Overall findings of the MRI of the left knee are consistent with a longstanding degenerative basis and the tears of the anterior horn of the lateral meniscus associated with parameniscal cyst and the oblique tear of the medial meniscal body and degeneration of the anterior horn with regional osteophytes in the medial femorotibial compartment are all longstanding. These changes include interosseous ganglia are also evidence in relation to the medial plateau adjacent to medial meniscal tear confirmed the findings would predate the timing of the accident and hence are unrelated to the MVA".
(a) No police nor ambulance attended; Mr Gulic was not taken to hospital; the incident was reported to police a week later; medical attention was not sought until three weeks post-accident;
(b) The accident was not of significant severity and does not satisfy DSM-5 Criterion A for PTSD.
Insurer's treatment submissions of 18 March 2024
(a) It was not reasonable and necessary; and > > (b) There was no demonstrated improvement from treatment undertaken to date.
(a) Mr Gulic's Allied Health Recovery Request (AHRR) demonstrates minimal functional improvement despite 30 physiotherapy sessions; and > > (b) The proposed treatment fails to observe the guiding principles outlined by SIRA's Clinical Framework for the delivery of health services when treating individuals injured in motor vehicle accident.
On 14 August 2023, the Insurer issued an updated Liability Notice determining that Mr Gulic sustained a threshold injury under the MAI Act.
Mr Gulic subsequently applied to the Personal Injury Commission for a determination on whether his injuries are threshold injuries (Application No: M20712/24-01-01).
(a) "'...continuing to insist that Mr Gulic requires intensive physiotherapy more than five months post injury might inadvertently reinforce perceptions of disability and reliance on external assistance that may be unhelpful"
(b) "Submitted allied health recovery request forms have not outlined treatment goals that are specific, measurable, achievable, relevant and timely. The service providers action plan outlined in allied health recovery request form number two is identical to that outlined in allied health recovery request form number one"
(c) "Submitted allied health recovery request forms have not outlined discharge expectations. Outlining discharge expectations is a requirement of a compliant allied health recovery request form. Patient education and outlining treatment expectations is an important component of treatment. This is especially the case when psychological and psychosocial factors are evident"
(d) "Submitted allied health recovery request forms have not outlined any information regarding Mr Gulic's pre-injury recreational or fitness pursuits. This is important in all cases but is especially important when psychological and psychosocial factors have been recognised as being significant"
(a) Principle One - Measure and demonstrate treatment effectiveness
(b) Principle Five - Base treatment on best available research evidence
(a) Mr Gulic has undergone 30 physiotherapy sessions.
(b) The Insurer submits that the records show little functional gain from these sessions.
[1] Mr Gulic submits that the Certificate of Medical Assessor Raymond Wallace of 6 June 2024 involves a material error and seeks a review.
[2]-[3] The insurer submits that Mr Gulic's application should be dismissed
[4]-[7] The Insurer sets out the applicable law
[8] Mr Gulic submits that the Medical Assessor failed to engage with his submissions of 23 February 2024, specifically related to the "admissibility of the reports obtained by the respondent from the Medical Assist Network on the basis that they are hearsay and should not be admissible"
[9] The Insurer submits that the basis for Mr Gulic's submission is not related to any inconsistencies or inaccuracies of the reports, but rather that the Medical Assist Network report is hearsay. The Insurer strongly disputes this.
[10] Mr Gulic submits that Medical Assessor Wallace did not comment on the submissions regarding the hearsay nature of the Medical Assist Network reports despite confirming that he had reviewed the documents. The insurer submits that this confirms the Assessor did consider the evidence. Mr Gulic's submission seems to be that the Assessor did not expressly agree or disagree with his legal arguments on admissibility.
[11-12] The Insurer submits that issues of admissibility and hearsay are legal questions, outside the jurisdiction of a Commission's Medical Assessor. The Medical Assessor's role concerns medical questions for a limited purpose, in this case, assessing whether the Claimant's injuries were threshold injuries. The Insurer submits that Medical Assessor Wallace was entitled to independently interpret the medical evidence without ruling on its legal admissibility.
[13] The Claimant disagrees with Dr Antoun's findings and references opinions from treating practitioners (GP, specialist, physiotherapists), but this reflects a disagreement with the conclusion rather than a genuine error.
[14] Citing Wehbe v Insurance Australia Ltd [2015] NSWSC 1506, the Insurer notes that a Medical Assessor is required to apply their own expertise and is not obliged to choose between competing arguments or cite every competing argument. The Insurer submits that Assessor Wallace reviewed all materials provided and determined the injuries were threshold injuries under the Act.
Medical Assessor Thomas Rosenthal examined Mr Gulic on behalf of the Panel on 11 December 2024. His findings are set out below: -
"Thank you for referring Milos to see me for his left knee. He is a 56 year old gentleman who was involved in a motor vehicle accident on the 23rd January this year. He was the driver of a car stopped at traffic lights when he was rear ended by a utility truck. He had his left foot on the clutch and the right on the brakes. The force of the impact drove his body forwards essentially axially compressing his knees.
Both his legs were affected but the left was more symptomatic. The pain is mainly felt over the medial and anterior aspects and worse with activity. In particular with stairs or trying to get up after a prolonged period being seated. There has been associated clicking and "cracking".
Prior to the incident he did not have any symptoms in his knee. He was even able to play soccer.
The knee pain is limiting his function. He can only walk for about 15min before he gets the pain. He takes regular ibuprofen and panadol.
On examination he has an antalgic gait. There is a moderate effusion in the knee. Range of motion was 0 to 90 degrees. The ligaments were stable.
MRI revealed bilateral meniscal tears of which some are acute. There is presence of bone bruising. There is a proximal fibular ganglion and generalised cartilage loss of the knee.
Based on the clinical findings Mr Gulic would have substantially aggravated his knee from the injury. The axial loading force to his knee would have further torn the meniscii as well as caused further chondral injury.
At this stage, I would like Milos to continue analgesia and physiotherapy. These treatment modalities do not address the internal knee derangements but may provide him with symptomatic relief. When non operative management fails, surgical management would be a total knee replacement or an arthroscopic partial meniscectomy. Given the presence of osteoarthritis my recommended option is to go straight for a knee replacement. An arthroscopy is less predictable and will relief will also be temporary. I will see him again in 3 months."
HOW THE PANEL DEALT WITH THE INSURER'S SUBMISSIONS
18 March 2024, and treatment dispute submissions of 18 March 2024. 2. The Insurer deals with the alleged left and right knee injuries of Mr Gulic in its reply submissions of 18 March 2024 at [36]. 3. The Insurer at [37] refers to the MRI over the left knee performed on 4 May 2022 and that it revealed degenerative changes: -
"There are advance osteoarthritic degenerative changes. There are meniscal tears within both the medial and lateral meniscus. There are features of strain involving the medial retinaculum where it merges with the MCL."
"Overall findings of the MRI of the left knee are consistent with a longstanding degenerative basis and the tears of the anterior horn of the lateral meniscus associated with parameniscal cyst and the oblique tear of the medial meniscal body and degeneration of the anterior horn with regional osteophytes in the medial femorotibial compartment are all longstanding. These changes include interosseous ganglia are also evidence in relation to the medial plateau adjacent to medial meniscal tear confirmed the findings would predate the timing of the accident and hence are unrelated to the MVA"
Gulic
QBE Insurance