austlii:nsw/NSWPICMP/2025/311
General information, not legal advice.
NSWPICMP
2025-05-06
Original judgment source is linked above.
review provisions apply. 4. The review provisions provide[7] that a review panel consists of two Medical Assessors and a Member assigned to the Motor Accidents Division of the Personal Injury Commission (Commission). 5. Part 5 of the PIC Act enables the Commission to make rules with respect to the practice and procedure before the Commission including proceedings before a panel reviewing a decision of a Medical Assessor. 6. to of the (PIC Rules) are made pursuant to Part 5 of the PIC Act. A review panel determines how it conducts and determines the proceedings and may determine the proceedings solely based on the written application. 7. The review of the medical assessment is by way of new assessment of all the matters with which the medical assessment is concerned. 8. The parties filed bundles of documents for the Panel's consideration. 9. The Panel issued a direction dated 21 March 2025 as follows:
"The Panel has received the bundles promptly filed by the parties in response to the recent direction
It is the Panel's preliminary view that the only possible non threshold injury is to the lumbar spine. We seek the claimant's consent to limit the medical dispute to the issue of whether there is a non-threshold injury to the lumbar spine with acceptance that the other physical injuries are threshold injuries.
(a) In the absence of such concession (to be communicated by cob 4 April 2025), the claimant is to file submissions by close of business 4 April 2025 specifying relevant page numbers of the bundles where there is evidence of a non-threshold injury. In the absence of submission the claimant is on notice that the Panel will assume there is no evidence supporting non-threshold findings for any other body parts.
(b) The claimant is to forward a hard copy of the lumbar spine MRI scan dated 27 August 2024 to the Personal Injury Commission (attention Principal Member Harris) who will arrange for Medical Assessor Dixon to review the MRI scan imaging of the lumbar spine."
"[A]n injury to tissue that connects, supports or surrounds other structures or organs of the body (such as muscles, tendons, ligaments, menisci, cartilage, fascia, fibrous tissues, fat, blood vessels and synovial membranes), but not an injury to nerves or a complete or partial rupture of tendons, ligaments, menisci or cartilage."
"5.3 The assessment will determine whether the injury related to the claim is a soft tissue injury or a threshold psychological or psychiatric injury caused by the motor accident.
5.4 Diagnostic imaging is not considered necessary to assess threshold injury.
5.5 A diagnosis for the purpose of a threshold injury decision must be based on a clinical assessment by a medical practitioner or other suitably qualified person independent from the insurer.
5.6 The assessment of whether an injury caused by the accident is a threshold injury for the purposes of the Act should be based on the evidence available and include all relevant findings derived from:
(a) a comprehensive accurate history, including pre-accident history and pre-existing conditions
(b) a review of all relevant records available at the assessment
(c) a comprehensive description of the injured person's current symptoms
(d) a careful and thorough physical and/or psychological examination
(e) diagnostic tests available at the assessment. Imaging findings that are used to support the assessment should correspond with symptoms and findings on examination."
"In assessing whether an injury to the neck or spine is a soft tissue injury, an assessment of whether or not radiculopathy is present is essential."
"Radiculopathy means the impairment caused by dysfunction of a spinal nerve root or nerve roots when two or more of the following clinical signs are found on examination when they are assessed in accordance with 'Part 6 of the Motor Accident Guidelines: Permanent impairment'.
(a) loss or asymmetry of reflexes (see the definitions of clinical findings in Table 6.8 in these Guidelines)
(b) positive sciatic nerve root tension signs (see the definitions of clinical findings in Table 6.8 in these Guidelines)
(c) muscle atrophy and/or decreased limb circumference (see the definitions of clinical findings in Table 6.8 in these Guidelines)
(d) muscle weakness that is anatomically localised to an appropriate spinal nerve root distribution
(e) reproducible sensory loss that is anatomically localised to an appropriate spinal nerve root distribution."
"One may accept that a review panel is engaged in a process of dispute resolution by expert assessment of medical issues arising under the Act. However, the questions arise in a legal context and it is incumbent upon the panel, medical practitioners they may be, to correctly apply the law including the law of causation in the exercise of their powers. This includes the provisions of Division 3 of Part 1A of the Civil Liability Act 2002 (NSW), ss5D and 5E: see s 3B(2)(a) of that Act. Although it may be expected that questions about the appropriate scope of liability will arise but rarely."
"There is no simple common test of causation that is applicable in all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be the sole cause as long as it is a contributing cause, which is more than negligible."
Claimant's submissions dated 7 June 2024[14]
Claimant's submissions dated 6 November 2024[15]
Insurer's submission dated 26 June 2024[16]
11 September 2023 and submitted that any injury was a soft tissue injury. 6. With respect to the back the claimant was in a wheelchair in October 2020 with left hip pain. There were reports of worsening pain over the following months including reference to a motor accident in November 2020. 7. The insurer noted there was no reference to back pain at hospital. Complaints to doctors in July and September 2023 referred to non-specific or muscular back pain. 8. The insurer submitted that any thoracic injury was soft tissue with no support for a non-threshold injury. 9. The insurer noted that there is a bruise on the right thigh and swelling on the right ankle which are threshold injuries. 10. The insurer noted there was no contemporaneous report of arm injury and this appeared in November 2023 (as well as prior to the accident) when there were complaints of a dead arm feeling.
Insurer's submission dated 27 November 2024[17]
(a) headache;
(b) neck pain radiating to both arms;
(c) chest pain;
(d) swollen right shoulder and pain;
(e) bruised right thigh;
(f) right sacroiliac joint pain and left sided pain with lower back pain;
(g) swollen right ankle and pain, and
(h) worsened anxiety.
8 January 2024 the physiotherapist noted increasing arm pain that had developed since November 2023.[43] 12. An initial report by Dr Perla and Dr Antoun dated 4 September 2023 diagnosed soft tissue injuries to the neck, back, shoulder, ankle and anxiety.[44] The report was probably prepared in the absence of examination based on contact with the GP. In a subsequent report dated
30 January 2024 the doctors noted the ongoing restrictions certified by the GP and opined that the claimant "should have recovered".[45] 13. Dr Malouf provided a further report dated 16 October 2023. The doctor noted non-specific shoulder and back pain and ongoing right ankle swelling. There was no radiation of pain into the lower limbs. Dr Malouf recommended changes to medication and noted commencement of physiotherapy.[46] 14. On 28 April 2024 the physiotherapist noted ongoing reported pain in the lower back, neck, shoulders and into the right leg. 15. The MRI scan of the lumbar spine dated 23 August 2024 showed a small posterior disc bulge and left foraminal disc protrusion contacting the left exiting L3 nerve root with potential for mild compression, and disc desiccation and broad-based left central foraminal disc protrusion at L4/5 without neural compression.[47] 16. On 16 September 2024 Dr Malouf opined that the disc protrusions at L3/4 and L4/5 were unlikely to be the cause of chronic lower back pain as there was no established arthritic change in the facet joints or significant spondylolisthesis. The potential irritation of nerve roots may contribute to proximal left lower limb pain, but the MRI scan did not demonstrate a clear cause for this particular pain.[48] 17. Dr Malouf provided a report dated 9 December 2024 covering attendances between
11 September 2023 and 16 September 2024.[49] The doctor diagnosed soft tissue injury related to the physical trauma of the car accident including right ankle sprain, bilateral shoulder sprain and cervical, thoracic and lumbar paraspinal muscular injuries.
"On 29 April 2025, Ms Farsad attended a medical assessment with Medical Assessor Assem at the Personal Injury Commission medical suites located at 1 Oxford Street, Darlinghurst. She arrived unaccompanied.
Pre-Accident Medical History and Relevant Personal Details
Ms Farsad is a 40-year-old right-hand dominant lady, who was involved in a motor vehicle accident on 27 July 2023. She has previously worked as a manager in a retail store. At the time of the accident, she completed a Master of Fine Arts degree and was self-employed as a cosmetic tattoo artist.
In 2015, while working at an auction house in London, she sustained a significant lower back injury. This occurred when lifting a heavy sculpture over a high counter, resulting in an immediate sharp pain in the upper lumbar spine region and difficulty breathing for several minutes. Despite the severity of her symptoms, Ms Farsad continued to work without taking time off or receiving any treatment.
She returned to Sydney in 2016, where she worked as a part-time retail manager. During this period, she experienced intermittent lower back discomfort, which she managed with postural adjustments. Concurrently, she developed arthritis in her left knee, that was exacerbated by prolonged standing on hard tiled surfaces. She was permitted to sit when needed during her shifts, and she continued working without formal work restrictions or time off.
In 2020, without an identifiable precipitating event, Ms Farsad experienced a significant flare-up of her lower back symptoms. At that time, she was studying for her Master's degree in arts while continuing part-time retail employment. She sought medical attention for her back pain and requested further investigations, believing it was linked to her 2015 London injury. Despite the severity of her symptoms during this flare, she did not cease work and continued her academic pursuits.
In November 2020, a CT scan demonstrated early disc bulging at the L3/4 and L4/5 levels without nerve impingement or spinal stenosis. This was followed by an MRI scan of the cervical spine on 16 April 2021, which revealed a diffuse disc bulge at C4/5 in the cervical spine. Around this time, she was also diagnosed with bilateral subacromial and subdeltoid bursitis, managed successfully with ultrasound-guided corticosteroid injections.
In 2021, after returning from Iran where she had been stranded during COVID-19 border closures, Ms Farsad transitioned to working as a cosmetic tattoo artist. She reported returning to Australia in a wheelchair, presenting hunched over with significant pain localised to the mid and upper lumbar region radiating into the buttocks but not extending into the lower limbs. She attributed her deterioration at that time to a combination of psychological distress, including depression from prolonged isolation and stress during the pandemic, and exacerbation of underlying fibromyalgia symptoms, rather than to a discrete new mechanical injury.
Following her return to Australia, she was admitted to a medical quarantine hotel, where she received anti-inflammatory treatment. She noted significant improvement with medication and reported that by the tenth day of quarantine, she had recovered.
By late 2021 and early 2022, Ms Farsad resumed work activities, initially training on latex practice material for cosmetic tattooing and later working with clients. Although her work was physically demanding, she managed her duties effectively. She did report flare-ups of generalised musculoskeletal pain in March 2022, including symptoms affecting the spine, wrists, and elbows, leading her treating doctor to raise the possibility of fibromyalgia. During this period, her work hours were reduced, and she intermittently accessed Centrelink benefits.
GP records around March 2022 document complaints of polyarthralgia, back pain, and spinal discomfort. She was prescribed anti-inflammatory medications and Valium for pain and muscle spasm. Despite these complaints, she continued working.
At the time of the subject accident on 27 July 2023, Ms Farsad reported that her pre-existing musculoskeletal conditions were generally stable. She described being able to perform her tattooing work, albeit with modifications when needed. There was no contemporaneous medical documentation indicating that she was severely restricted or incapacitated by her prior musculoskeletal conditions immediately before the motor vehicle accident.
On 27 July 2023, at approximately 9:00 PM, Ms Farsad was driving her 2011 model Toyota sedan in an unfamiliar area near Auburn Train Station, at the intersection of Merrylands Road and Railway Terrace. Having become lost earlier in the evening while attending a work-related dinner meeting to discuss sponsorship for a charitable event, she attempted a U-turn in order to return to her previous route.
Ms Farsad began executing the U-turn across double white lines when she observed headlights approximately 100 metres away. Despite recognising the approaching vehicle, she described freezing in the roadway, unable to complete the U-turn. She assumed the oncoming vehicle would slow or stop; however, no such attempt was made. The oncoming vehicle, travelling at an estimated high speed, collided into the side of her vehicle.
The collision forcefully struck the right-hand side of her vehicle, primarily impacting the front and rear passenger doors. Ms Farsad's car spun uncontrollably and ultimately crashed into the front of a nearby shopfront. She recalls losing consciousness briefly - describing a blackout of approximately 30 seconds - between the moment of collision and finding herself stationary in front of the store. She did not recall the vehicle spinning or the subsequent secondary impact with the shop.
At the time of the accident, Ms Farsad was wearing her seatbelt restraint. The airbags in her vehicle did not deploy. Her head impacted the side pillar of the vehicle near the driver's side door, resulting in bruising to the right side of her head. She was anxious and distressed following the collision but initially reported no significant pain. Photographic evidence confirmed extensive damage to her vehicle, which was deemed a total loss following the accident. The passenger in her vehicle did not sustain new injuries but experienced a flare-up of pre-existing knee issues as a result of the collision.
History of Symptoms and Treatment Following the Motor Accident
She was transported by ambulance to Westmead Hospital. Despite clinical staff recommending a full assessment - including imaging - she left the hospital prematurely due to overwhelming anxiety and psychological distress related to the environment. As a result, no formal investigations or treatment were undertaken during that initial presentation.
On 28 July 2023, the day after the accident, her symptoms escalated, prompting her to present to Ryde Hospital via private transport. She reported right-sided neck pain and stiffness, sharp right-sided chest pain, right temporal and occipital headaches, lower back discomfort, and right ankle swelling.. She was diagnosed with soft tissue injuries: cervical spine whiplash, musculoskeletal chest strain, and a right ankle sprain. She was discharged with advice for conservative management and directed to follow up with her general practitioner.
Over the subsequent days, her symptoms became increasingly pronounced. She reported severe lower back pain that was different in character and location to what she previously experienced. Her lower back pain was radiating into her left leg, with associated difficulty in sitting or standing, stating she was unable to sit normally for approximately six weeks. Additionally, she described widespread musculoskeletal inflammation, including persistent right ankle swelling, which reportedly lasted for eight months
On 31 July 2023, Ms Farsad consulted her general practitioner, Dr. Rahman, reporting persistent headaches, neck pain radiating into her arm, thoracic discomfort, lower back pain (tenderness left sacroiliac joint) , swelling in her right ankle, and visible thigh bruising. Clinical examination identified soft tissue injuries without signs of acute neurological compromise. Radiological investigations, including further X-rays of the thoracic spine on the same day and cervical spine, pelvis, and right lower extremity imaging on 1 August 2023, were unremarkable.
Physiotherapy commenced in August 2023 under the supervision of Timothy Lee. Initial assessments noted ongoing cervical spine stiffness, mid-thoracic discomfort, and significant lower back pain with episodic sciatic-type symptoms radiating into the left lower limb. Ms Farsad described pronounced difficulty with prolonged sitting and bending, activities fundamental to her role as a cosmetic tattoo artist.
In September 2023, she was assessed by rheumatologist Dr. Nicholas Malouf. On examination, Dr. Malouf found no clinical evidence of radiculopathy or neurological deficits. He proposed that central sensitisation contributed to her heightened pain experience, alongside mechanical musculoskeletal injury. Continued conservative management, including physiotherapy and exercise-based rehabilitation, was advised.
In October 2023, her left-sided sciatic-type pain became more frequent, particularly with prolonged sitting, standing, and cold exposure. She described marked discomfort after approximately 40 minutes of sitting, worsening substantially after two hours, often accompanied by radiation of pain from the left buttock into the posterior thigh.
In January 2024, a follow-up review with Dr. Malouf confirmed the persistence of lower back pain and sciatic-type symptoms. Examination remained stable, with no neurological signs. An MRI of the thoracic spine performed on 19 February 2024 identified minimal spondylosis with minor disc ridging at T4/5 and T7/8, without canal stenosis. Although this accounted for some thoracic discomfort, it was not deemed a significant structural injury related to the accident.
A subsequent MRI of the lumbar spine and sacroiliac joints on 27 August 2024 revealed degenerative disc changes at L3/4 through L5/S1, with an L4/5 disc protrusion and foraminal narrowing impinging upon the adjacent nerve root. This finding was consistent with the left-sided radicular symptoms she reported. The insurer contested the causal relationship, suggesting that the disc pathology was pre-existing; however, based on the clinical timeline and prior imaging history, Ms Farsad maintained that the L4/5 disc protrusion and associated symptoms represented new or exacerbated injury attributable to the accident.
Throughout this period, Ms Farsad reported using minimal analgesia due to allergic reactions manifesting as hives. Only when symptoms became severe would she resort to Panadeine Forte or Paracetamol to manage breakthrough pain, preferring meditation and non-pharmacological methods whenever possible.
She was unable to work for approximately six months following the accident, requiring assistance from her parents for daily activities. Upon eventual return to work, she could manage only occasional short tattoo sessions, adjusting her business model to accommodate procedures lasting one to two hours. Longer procedures were poorly tolerated, and flare-ups of back pain with leg symptoms continued to limit her capacity.
At present, Ms Farsad continues to experience persistent lower lumbar spine pain, characterised by a baseline discomfort fluctuating between 2-3/10 in severity, with exacerbations triggered by prolonged sitting, standing, or cold weather. Sciatic-type pain radiating into the posterior aspect of the left buttock and thigh occurs intermittently, particularly after extended periods of immobility exceeding two hours.
Neck and thoracic spine discomfort have largely resolved with physiotherapy and self-management, although occasional exacerbations occur following poor posture or overexertion. Right ankle symptoms have substantially subsided, with only mild residual stiffness reported during prolonged weight-bearing activities.
On examination, her height was 163 cm and she weighed 69 kilograms. Her general posture was unremarkable. Gait was observed to be normal.
Inspection of the lumbar spine revealed no visible deformity or swelling. There was no muscle guarding or spasm. On palpation, there was slight tenderness over both sacroiliac joints, more pronounced on the left side.
Lumbar spine flexion was full, with fingertips reaching near the ankles. Extension was also within normal limits without discomfort. Lateral flexion and rotational movements were symmetrically reduced to approximately three-quarters of the expected normal range, associated with mild pulling discomfort but no sharp pain.
Straight leg raise testing was performed to 80 degrees bilaterally without reproduction of radicular symptoms. Neural tension signs, including slump testing and femoral nerve stretch, were negative. Lower limb neurological examination revealed no motor weakness, muscle atrophy, sensory disturbance, or abnormal reflexes.
FABER's (Patrick's) test was positive on the left, reproducing symptoms arising from the sacro-iliac joints. This test confirms that pain is arising from this joint.
In 2015, Ms Shirin Farsad sustained a lifting injury while working at an auction house, resulting in intermittent upper lumbar discomfort. No contemporaneous imaging was obtained immediately, but a flare-up in 2020 led to a CT scan in November of that year, which identified early disc bulges at L3/4 and L4/5 without nerve impingement. After receiving conservative treatment, she resumed unrestricted daily activities and self-employment as a cosmetic tattoo artist without any reported limitations.
Prior to the motor vehicle accident on 27 July 2023, Ms Farsad was functionally independent and had not attended any GP or hospital for spinal issues in the months preceding the incident.
On the day after the accident, Ms Farsad presented to Ryde Hospital. Four days after the accident, she reported lower back discomfort and in the weeks that followed, she developed sciatic-type symptoms radiating to the buttock and thigh - symptoms that were anatomically distinct from her previous back complaints.
"The second review panel did not address the question of whether on the balance of probabilities the motor vehicle accident caused the annular tear even though there might be no scientific certainty."
7 October 2024. A new certificate is attached at the commencement of these Reasons.
[12] See s 3B(2) of the Civil Liability Act 2002.
[13] [2021] NSWSC 13 (Raina) at [65].
[50] [2021] NSWCA 287 at [40], [41] and [45].
[51] [2022] NSWCA 31 at [11], [21] and [64].
[52] [2021] NSWPICMP 227 at [84]- [104].
[53] [2022] NSWPICMP 6 at [44]- [62].
[54] [2022] NSWSC 372 (Briggs (No 2)) at [73].
Farsad
QBE Insurance