[2025] NSWCATAD 291
General information, not legal advice.
NCAT Administrative and Equal Opportunity
2025-11-20
Original judgment source is linked above.
(1) affirm the Respondent's decision in part to refuse to deal with the requests for information contained in paras [3], [4], [6] and [13] of the Applicant's Current Application
(2) set aside the Respondent's decision to refuse to deal with the requests for information contained in paras [7], [8] [9] and [10] of the Current Application and
(3) order the Respondent to deal with the requests for information contained in paras [7], [8] [9] and [10] of the Current Application within 28 days of the date of this decision.
(1) Administrative Review Application form filed 19 December 2024
(2) Applicant's Outline of Submissions: Scope of Government Information (Public Access) Act 2009 s 60(1)(b) approach on review filed 6 June 2025 (Scope Submissions)
(3) Statement of Danial Fahey 6 June 2025, filed 6 June 2025
(4) Applicant's Outline of Submissions filed 25 July 2025
(5) Comparison of Applications: Applicant's aid memoir handed up 19 August 2025.
(1) Evidence and Materials relied upon by the Respondent filed 25 March 2025
(2) Respondent's Submissions filed 8 July 2025
(3) Respondent's Submissions in Reply filed 15 August 2025 with Annexures A-E as follows:
(a) Annexure A - Internal review decision in First Application dated 25 February 2021
(b) Annexure B - Statement of Ms Tipene
(c) Annexure C - Comparison of access applications made by the Applicant
(d) Annexure D - Estimate of number of documents and effort for Second Applicant
(e) Annexure E - Mediation offer email dated 7 August 2025
(4) Table Comparison of the Applicant's three Access Requests handed up 19 August 2025.
58 How applications are decided
(1) An agency decides an access application for government information by -
.....
(e) deciding to refuse to deal with the application (see section 60), or
....
60 Decision to refuse to deal with application
(1) An agency may refuse to deal with an access application (in whole or in part) for any of the following reasons (and for no other reason) -
(a) dealing with the application would require an unreasonable and substantial diversion of the agency's resources,
(b) the agency has already decided a previous application for the information concerned (or information that is substantially the same as that information) made by the applicant and there are no reasonable grounds for believing that the agency would make a different decision on the application,
....
(2) In deciding whether dealing with an application would require an unreasonable and substantial diversion of an agency's resources, the agency is not required to have regard to any extension by agreement between the applicant and the agency of the period within which the application is required to be decided.
(3) In deciding whether dealing with an application would require an unreasonable and substantial diversion of an agency's resources, the agency is entitled to consider 2 or more applications (including any previous application) as the one application if the agency determines that the applications are related and are made by the same applicant or by persons who are acting in concert in connection with those applications.
(3A) In deciding whether dealing with an application would require an unreasonable and substantial diversion of an agency's resources, the agency may, without limitation, take into account the following considerations -
(a) the estimated volume of information involved in the request,
(b) the agency's size and resources,
(c) the decision period under section 57.
(3B) Any consideration under subsection (3A) must, on balance, outweigh -
(a) the general public interest in favour of the disclosure of government information, and
(b) the demonstrable importance of the information to the applicant, including whether the information -
(i) is personal information that relates to the applicant, or
(ii) could assist the applicant in exercising any rights under any Act or law.
(4) Before refusing to deal with an access application because dealing with it would require an unreasonable and substantial diversion of an agency's resources, the agency must give the applicant a reasonable opportunity to amend the application. The period within which the application is required to be decided stops running while the applicant is being given an opportunity to amend the application.
...
3 Object of Act
(1) In order to maintain and advance a system of responsible and representative democratic Government that is open, accountable, fair and effective, the object of this Act is to open government information to the public by -
(a) authorising and encouraging the proactive public release of government information by agencies, and
(b) giving members of the public an enforceable right to access government information, and
(c) providing that access to government information is restricted only when there is an overriding public interest against disclosure.
(2) It is the intention of Parliament -
(a) that this Act be interpreted and applied so as to further the object of this Act, and
(b) that the discretions conferred by this Act be exercised, as far as possible, so as to facilitate and encourage, promptly and at the lowest reasonable cost, access to government information.
(a) whether the agency has already decided a previous application for information concerned in the present application, or information that is substantially the same as that information, and
(b) whether there are reasonable grounds for believing that the agency would make a different decision on the application.
Klaric v Commissioner of Police [2020] NSWCATAD 47 at [30] upheld on appeal in Klaric v Commissioner of Police [2020] NSWCATAP 153 (Klaric appeal)
(a) the terms of the request, especially whether it is of a global kind or generally expressed request; and in that regard do the terms of the request offer a 'sufficiently precise description to permit an agency, as a practical matter, to locate the documents sought within a reasonable time and with the exercise of reasonable effort' (see Rowlands P in Re Borthwick at 35)
(b) the demonstrable importance of the document or documents to the applicant may be a factor in determining what in the particular case is a reasonable time and a reasonable effort (see further Rowlands P in Re Borthwick)
(c) more generally whether the request is a reasonably manageable one giving due, but not conclusive, regard to the size of the agency and the extent of its resources usually available for dealing with FOI applications
(d) the agency estimate as the number of documents affected by the request, and by extension the number of pages and the amount of officer time, and the salary cost
(e) the reasonableness or otherwise of the agency's initial assessment and whether the applicant has taken a co-operative approach in redrawing the boundaries of the application
(f) the time lines binding on the agency (in New South Wales as compared to other jurisdictions they are quite tight, for example, 21 days to respond to a request, 14 days to respond to an internal review request, as compared to 45 days and 14 days respectively in Victoria)
(g) the indication that is found in the Annual Report reporting requirements suggesting that requests involving more than 40 hours' work are seen as lying at the upper end of the range; suggesting at least that the view of government administrators is that a processing time that goes well beyond 40 hours may properly raise concerns
(h) regard needs to be had to the degree of certainty that can be attached to the estimate that is made as to documents affected and hours to be consumed; and in that regard, importantly whether there is a real possibility that processing time may exceed to some degree the estimate first made
(i) possibly, the extent to which the applicant is a repeat applicant to the agency in respect of applications of the same kind, or a repeat applicant across government in respect of applications of the same kind, and the extent to which the present application may have been adequately met by those previous applications.
Applicant's position on the First Application when compared to the Current Application
Applicant's position on the Second Application when compared to the Current Application
Applicant's position on whether there are reasonable grounds for believing that the Respondent would make a different decision on the Current Application
Respondent's position on the First Application when compared to the Current Application
Respondent's position on the First Application when compared to the Current Application
Respondent's position on whether there are reasonable grounds for believing that the Respondent would make a different decision on the Current Application
Respondent's position on the exercise of discretion
Scope of Application for Administrative Review: paras [5] and [11] of the Current Application are not the subject of these proceedings
Is the Current Application for the same or substantially the same information decided in a previous application: the First Application?
Is the Current Application for the same or substantially the same information decided in a previous application: the Second Application?
Whether there are no reasonable grounds for believing that the agency would make a different decision on the application
(1) Current Application paras [3], [4], and [6] seek substantially the same information as the First Application (the Applicant's performance, his medical and health conditions and complaints made against him).
(2) Current Application paras [7], [8], [9], [10], and [13] are not substantially the same as the First Application (complaints made by Applicant, leave request, family medical conditions).
(3) Current Application para [3], [4], [6], [9] and [13] is substantially the same as the information sought in the Second Application (Applicant's performance, his medical and health conditions and complaints made against him, leave matter, medical conditions of children or wife).
(4) Current Application paras, [7], [8] and [10] (complaints made by the Applicant), are not substantially the same as the Second Application.
(1) the Respondent has already processed a request in the First Application for the same or substantially the same information and found some 380 documents were responsive to the First Application.
(2) following IPC review and internal review, the Respondent ultimately refused access to 59 documents on the basis of public interest considerations or a conclusive presumption against disclosure on the basis of legal professional privilege.
(3) on the Respondent's submissions, as the remaining material primarily involves internal deliberations and legal advice related to ongoing matters, the Tribunal accepts that the passage of time is unlikely to reduce sensitivity or alter the application of public interest factors having regard to the clauses in the Table to s 14 of the GIPA Act relied on by the Respondent in making the decision on the First Application.
(4) the Respondent has confirmed it does not intend to waive privilege.
(5) regarding the documents subject to 3rd party consultation the Respondent confirmed that the insurer's position remains unchanged and they continue to object to disclosure of the material.
...do the terms of the request offer a 'sufficiently precise description to permit an agency, as a practical matter, to locate the documents sought within a reasonable time and with the exercise of reasonable effort' ...
(1) the Tribunal is satisfied that there are no reasonable grounds for believing the Respondent would make a different decision on the request for information at paras [3], [4], [6] and [13] of the Current Application
(2) the Tribunal is not satisfied that there are no reasonable grounds for believing the Respondent would make a different decision on the request for information at para [9] of the Current Application.
Whether the discretion in s 60(1)(b) of the GIPA Act ought to be exercised
(1) The decision under review to refuse to deal with the requests for information contained in paras [3], [4], [6] and [13] of the Applicant's Current Application is affirmed.
(2) The decision under review to refuse to deal with the requests for information contained in paras [7], [8] [9] and [10] of the Current Application is set aside.
(3) The Respondent must deal with the requests for information contained in paras [7], [8] [9] and [10] of the Current Application within 28 days of the date of this decision.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
25 November 2025 - Redaction of medical identifiers from paragraph [89] and [94].
Fahey
Hunter Water Corporation [2025] NSWCATAD 291;