Consideration
69 In the present case, there was no "inconsistency" in the sense of the making of irreconcilable statements. Rather, there was a failure to mention two letters at a time the decision-maker, for reasons not fully exposed, considered they should have been mentioned.
70 The appellant's statutory declaration was very brief. It comprised seven paragraphs. It was in that short document that the appellant had stated:
In August 2013, my family found threat letter saying that 'death is coming even after a while'.
71 Leaving aside the "threat letters", the Authority accepted everything the appellant had claimed. Apart from the timing issue, there was no suggestion that the Authority was in the slightest concerned about the appellant's credibility. It did not consider his claims untruthful or exaggerated in any way.
72 The Authority made no express credibility finding. However, its reasoning involved two implicit conclusions:
(1) the appellant was truthful about the entirety of his account of what had occurred and the threats that were made to him, including the threatening phone calls which precipitated his departure from Iraq, leaving his wife and two children behind; and
(2) he lied about his family subsequently receiving threat letters in Iraq.
73 The second implicit conclusion was based solely on the appellant's failure to mention two of the three letters in the statutory declaration. As mentioned, that failure could only be criticised if:
(1) the appellant claimed or accepted that he knew about the letters dated 22 February 2013 and 8 September 2014 at the time his statutory declaration was made; or
(2) the Authority reasoned or assumed that, had such letters truly existed, the appellant would have known about them at that time.
74 Which of those two alternatives applied matters to an assessment of credibility or reliability.
75 The material before this Court did not suggest that the appellant claimed that he knew about the letters dated 22 February 2013 and 8 September 2014 at the time he made his statutory declaration. Accordingly, it is more likely that the Authority reasoned that, if those two letters had in fact been received by the appellant's family, the appellant would have known about them at the time of his statutory declaration.
76 The Authority's reasons do not reveal:
(1) why it concluded or assumed that the appellant would have known about the letters dated 22 February 2013 and 8 September 2014 at the time he made his statutory declaration if those letters had in fact been received by his family in Iraq;
(2) whether any inquiry had been made of the appellant at the PV interview as to why the letters had not been mentioned in his statutory declaration or whether any explanation had been given by the appellant whether or not such an inquiry had been made; or
(3) why the failure to mention the two letters was so significant in the context of the case as a whole, particularly when balanced against the apparent plausibility of threat letters having been received given the history of events, including threatening phone calls, which had been accepted as truthful.
77 In relation to (1), the Authority's reasons for concluding or assuming that the appellant would have known about the two letters if they had existed at the time of the statutory declaration affect what weight the Authority should give to the adverse conclusion reached, namely that the two letters were not genuine. Like the drawing of inferences from primary facts, some conclusions are more certain than others. Without understanding the basis for a conclusion (or an assumption or inference) it is difficult to assess what weight should be given to it. Exposing the primary facts and inferences drawn from them and the reasoning process for reaching a conclusion focusses the decision-maker's mind on, for example, whether there is a proper basis for the conclusion or whether it is in the nature of speculation or whether it is a conclusion which leaves room for doubt and, if so, how much doubt. The weight to be attributed to an adverse credibility finding resulting from a more doubtful conclusion is - all other things being equal - less than an adverse credibility finding made on the basis of a conclusion which follows irresistibly from primary facts.
78 In relation to (2), if no inquiry had been made or explanation given as to why the two letters had not been mentioned in the appellant's statutory declaration, that fact might also affect the weight the Authority would give in its "review" to the adverse conclusion it drew from the failure to mention the two letters in the statutory declaration. It might be recognised by the Authority that, if the appellant had been asked for or given an explanation at the PV interview, he may have provided a satisfactory answer. This is not a case where it is obvious that no satisfactory explanation could have been given. In this regard, it is relevant to note that, unlike the Authority, the delegate had not apparently been concerned about the appellant's failure to mention the two letters in the statutory declaration. This lack of concern might explain why no inquiry was made by the delegate at the PV interview (assuming that to be the case) or why the appellant did not proffer an explanation. I interpolate that:
(1) it was, accordingly, not surprising that the timing issue which caused the Authority concern was not raised in the written submissions made to the Authority on behalf of the appellant;
(2) if no inquiry had been made at the PV interview, that fact might also inform the Authority's view as to whether to get "new information" under s 473DC.
79 The matters in (1) and (2) thus affect the reliability or certainty of the Authority's conclusion that the letters were not genuine, a conclusion based solely on a failure to mention the two letters earlier. Those matters are also relevant to the issue raised at (3) above, namely how the failure to mention the letters earlier should be treated in the context of the case as a whole, including the facts which suggested such letters may well have been received.
80 As to (3), an assessment of the genuineness of the two letters had to be undertaken by reference to all of the relevant facts, not by reference purely to an inadequately explained conclusion that two of the letters should have been mentioned by the appellant earlier than at the PV interview.
81 A number of circumstances which were accepted by the Authority suggested that it was perfectly likely that threat letters would have been received. The Authority accepted that the incident in the taxi occurred as described by the appellant. The appellant's claim about the incident in the taxi was supported by a detailed contemporaneous incident report prepared by the Department of Police which was consistent with the appellant's subsequent reports about what occurred that day. The Authority accepted that the appellant was told he would have to join the AAH before his apology would be accepted. The Authority accepted that the appellant received two threatening telephone calls from the AAH after the incident in February 2013 and shortly before he fled Iraq. The first threat letter was dated 22 February 2013, not long after the second threatening phone call, but after the applicant had fled, leaving his wife and two children behind.
82 There was no consideration apparently given to the consistency between the events which were accepted as truthful and the existence of the "threat letters".
83 For example, the Authority did not mention, and I conclude did not give real consideration to, the contemporaneity between the first threat letter (22 February 2013) and the telephone calls which it had accepted occurred only a little while earlier. The contemporaneity between the first threat letter and the telephone threats (and the consistency between them and the appellant's account more generally) was obviously probative of whether it was likely that the first letter had been received. It would be open to infer, for example, that letters were sent once the appellant had left Iraq because further telephone or other contact had failed.
84 That "threat letters" might be received in light of the accepted history of the appellant's experiences was not suggested to be inherently implausible. The Authority did not suggest there to be anything artificial or inherently implausible about the letters themselves or the content of them. It was not suggested that the sending of threat letters was an unusual occurrence or that it was not supported by country information.
85 There was no consideration by the Authority of the tension between the appellant being honest and reliable in relation to everything which had occurred, including receiving threatening telephone calls whilst he was in Iraq, but to have lied about his family in Iraq receiving threat letters directed to the appellant after he had left. It was not suggested that the threat letters were perceived by the appellant to be especially important to his claims such that he was prepared to lie about that one aspect of his case but otherwise give a truthful and reliable account of the relevant events. The primary focus of the short statutory declaration was on the account of what had occurred on the day of the taxi trip. The statutory declaration only descended into detail when recounting those events.
86 Rather than engaging in such consideration, the Authority simply stated that the two threat letters produced at the PV interview had not been mentioned in the statutory declaration and concluded that they were, for that reason alone, not genuine. That conclusion then led to the conclusion that the appellant's family had not received any of the three "threat letters". The Authority did not expose why it concluded that the appellant should be taken to have been aware at the time of his statutory declaration that his family in Iraq had received the letters dated 22 February 2013 and 8 September 2014.
87 It might be said that the Authority was aware of the matters referred to at [81] to [84] above. However, there is a distinction between being aware of facts and giving those facts appropriate consideration in relation to a given issue: Singh v Minister for Immigration and Multicultural Affairs (2001) 109 FCR 152 at [58] (Sackville J); NAJT v Minister for Immigration and Multicultural & Indigenous Affairs (2005) 147 FCR 51 at [212] (per Madgwick J with whom Conti J essentially agreed).
88 The Authority did not engage in a process of weighing any of the matters which suggested the threat letters might be genuine against its superficially explained conclusion that the letters dated 22 February 2013 and 8 September 2014 should have been referred to in the appellant's statutory declaration if they had in fact been received by the appellant's family in Iraq.
89 The consequence of failing to engage in such a process is that the Authority did not undertake a "review" of the kind required by Part 7AA. It may be accepted that the weighing and evaluation in a particular case is a matter for the decision-maker, but a failure by a decision-maker to undertake, in a real way, the task of weighing and evaluating clearly relevant matters is a failure properly to exercise the jurisdiction to review.
90 In his further written submissions, the Minister referred to the decision of the Full Court of this Court in Singh v Minister for Home Affairs [2019] FCAFC 3 at [34] (Reeves, O'Callaghan and Thawley JJ) and submitted that the obligation to give proper, genuine and realistic consideration was an obligation to give consideration to:
a "substantial, clearly articulated argument relying upon established facts";
a claim "raised by the evidence and the contentions before it which, if resolved in one way, would or could be dispositive of the review"; or
a matter "that is an essential integer to an applicant's claim or that would be dispositive of the review".
91 As the Full Court made clear in Singh at [34], those three matters are examples of matters to which a decision-maker must give real consideration. That to which a decision-maker must give real consideration depends upon the particular facts of each case. The principle is concerned with whether the jurisdiction reposed in the decision-maker is in fact exercised and exercised in a way which is authorised by the statute. Here, the Authority had to conduct its review "by considering the review material" provided to it. The jurisdiction to conduct a review under Part 7AA is not properly exercised simply by identifying one matter which tells against a particular conclusion and failing to give real consideration to the other matters which tell in favour of that conclusion.
92 Having concluded that the Authority did not conduct a "review" of the kind contemplated, it is not necessary to reach a conclusion as to whether the Authority's rejection of the appellant's case concerning the threat letters on the sole basis of his failure to mention two of them earlier than he did, without any apparent consideration of the matters supporting the likelihood of such threat letters having been received in the context of the appellant's case a whole, was sufficiently arbitrary to warrant the decision being classified as legally unreasonable in the sense described in cases such as Minister for Immigration and Border Protection v Stretton (2016) 237 FCR 1 and Minister for Immigration and Border Protection v SZVFW (2018) 357 ALR 408.