[2025] NSWCATAP 291
General information, not legal advice.
NCAT Appeal Panel
2025-11-14
S De Jersey, Principal MemberH Woods, Senior Member
Original judgment source is linked above.
(1) the cost to rectify what were referred to as "item 8 - loungeroom flooring (Loungeroom Floor Issue) and "item 13, glazing" (Glazing Issue), being $75,187.82 of the amount ordered; and
(2) the Tribunal's order for the payment of money, rather than a work order.
PARTIES' SUBMISSIONS AND ISSUE TO BE CONSIDERED
(1) on an indemnity basis from the date of rejected offers made on 13 February 2025 for $288,000.00 (first offer) and 5 March 2025 for $285,636.00 (second offer) or
(2) calculated on 80% of an indemnity basis; or
(3) on an ordinary basis as agreed or assessed.
(1) the appellant unreasonably rejected the offers; or
(2) a combination of the appellant achieving a worse outcome than it would have had if it accepted either offer, the case propounded by the appellant's being very weak with low prospect of success, and the appellant conducting the appeal in a manner that unreasonably increased the respondents' costs.
(1) accepted that the amount in dispute was more than $30,000.00 and therefore that Rule 38 of the Civil and Administrative Tribunal Rules 2014 (NSW) (the NCAT Rules) and therefore Rule 38A apply to the question of costs;
(2) submitted that the Tribunal should order that the appellant pay the respondents' costs of the appeal on the ordinary basis as agreed or assessed; and
(3) opposed the respondents' costs being assessed on an indemnity basis.
WHETHER TO DISPENSE WITH A HEARING IN RESPECT OF COSTS
PRINCIPLES RELEVANT TO A CONSIDERATION OF WHETHER INDEMNITY COSTS SHOULD BE ORDERED
91 .... The following principles can be derived in respect of whether a special order for costs should be made:
(1) there must be a real and genuine element of compromise;
(2) the refusal must be unreasonable;
(3) the reasonableness in rejecting an offer must be considered at the time the offer is made, not with the benefit of hindsight;
(4) relevant factors in relation to whether the rejection was unreasonable include:
(a) the stage of the proceedings at which the offer was received;
(b) the time allowed to consider the offer;
(c) the extent of the compromise offered;
(d) the offeree's prospects of success, assessed at the date of the offer;
(e) the clarity with which the terms of the offer were expressed;
(f) whether the offer foreshadowed an application for indemnity costs in the event of rejection.
59. Indemnity costs are only awarded in limited circumstances. The discretion to do so must be the subject of careful reasoning ... and caution should be exercised in making such an award: ....
60. Other than in relation to the unreasonable refusal of a genuine offer of settlement, one circumstance in which indemnity costs may be awarded is when a case is commenced or continued where there is no chance of success ... such as where the claim is "without substance", "groundless", "fanciful or hopeless" or so weak as to be futile, such as where a limitation period is obviously at an end: ... However, mere weakness of a case will not be sufficient to warrant an exercise of the discretion to award indemnity costs: ...
...
62. Another circumstance which may warrant an order for costs on an indemnity basis is where the proceedings amount to an abuse of process: .... Examples of abuse of process include where the proceedings are commenced other than in good faith or for an ulterior or collateral purpose: .... ...
63. An award of indemnity costs may also be made for unreasonable conduct. Such conduct may include unnecessarily prolonging the proceedings ...; unfounded allegations of fraud or improper conduct ...; deliberate or high-handed conduct ... and behaviour which causes unnecessary anxiety, trouble or expense, such as the failure to adhere to proper procedure ... Disregard of court orders may justify an indemnity costs order .... Perverse persistence by an unrepresented litigant with a hopeless application may also do so: ...
64. Misconduct of a serious nature, such as fraud, perjury, contempt or dishonest conduct may also justify costs being awarded on an indemnity basis: ....
(1) The respondents had an order in their favour for the payment of $201,463.00 plus costs;
(2) Interest was accruing on the Amount ordered, the respondents say was $4,104.93 at the time of the 13 February 2025 offer;
(3) The respondents had the benefit of a costs order in the primary proceedings that the appellant pay the respondents' costs on an ordinary basis to 8 February 2024 and thereafter on an indemnity basis;
(4) The respondents claimed costs of $96,300.00 pursuant to that order;
(5) The respondents had a costs order in their favour in respect of a stay application, in respect of which it claimed $6089.00;
(6) In that light the respondents "maximised position", which included the costs it claimed (rather than what had been agreed or assessed) at the time of the first offer was $307,956.93 plus the costs of the appeal.
(7) If the appellant had won, other than on grounds 1 or 9, it would have been based on a case not run below, in which case, the respondents contend that it is likely that no costs would have been ordered or possibly costs ordered against the appellant;
(8) If the appellant had accepted the offer, it would have reduced its liability to the compromised amount in respect of the Amount ordered, costs of the hearing before the Tribunal, interest, and costs of the stay application; and
(1) the costs had not been agreed or assessed and there is a dispute as to the amount the costs are to be discounted to account for a costs order made below in favour of the appellant in the proceedings before the Tribunal, and
(2) the amount to be paid inclusive of accrued interest, costs of the hearing before the Tribunal and the stay application was about $86,536.37 on the first offer and $84,172.37 on the second offer;
(3) we do not know the amount by which the costs have been compromised and given that there is not, in our view, such a significant difference between the respondents' maximum claim for costs for the hearing in the Tribunal, interest and costs of the stay application at the time of the offers of about $110,000.00 and the amounts sought of $86,536,37 on the first offer and $84,172.37 on the second offer, we are not satisfied that it was unreasonable for the appellant's not to accept the offer.
OTHER REASONS CONTENDED FOR INDEMNITY COSTS ORDER
(1) the applicant being worse off from not having accepted the offers;
(2) the weakness of the appellant's case on appeal; and
(3) the appellant's unreasonable conduct on appeal,
(1) Indemnity costs are only awarded in limited circumstances;
(2) The discretion to do so must be the subject of careful reasoning;
(3) Caution should be exercised in making such an award;
(4) Other circumstances in which an indemnity costs order may be made include:
(a) when a case is commenced or continued where there is no chance of success, although mere weakness of a case will not be sufficient to warrant an exercise of the discretion to award indemnity costs;
(b) where the proceedings amount to an abuse of process;
(c) unreasonable conduct, by a party, including unnecessarily prolonging the proceedings; and
(d) misconduct of a serious nature.
(1) Pursuant to s 50 (2) of the Civil and Administrative Tribunal Act 2013 (NSW) a hearing in respect of costs is dispensed with.
(2) The appellant is to pay the respondents' costs of the appeal as agreed or assessed on the ordinary basis.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
EFC Constructions Pty Limited
Malik [2025] NSWCATAP 291;
(2005) 13 VR 435