EB & Ors v Guardianship Tribunal & Ors

Nature of the Proceedings 1HIS HONOUR: In conformity with the policy requirements of Guardianship Act 1987 ("the Act"), s 57, in these reasons, the Court will not publish the names of the person under guardianship and financial management, or material that identifies, or is likely to identify, that person. Nor will it publish the identity of any person who appeared as a witness, or who is mentioned, or was otherwise involved in the proceedings. It will identify the relevant persons by reference to her, or its, role, as a party in the present proceedings. 2The first and second Plaintiff is each a daughter of the third Plaintiff. The first Defendant was the Guardianship Tribunal ("the Tribunal"). The second Defendant is the Public Guardian. The third Defendant is the NSW Trustee and Guardian. The fourth Defendant was a senior social worker with the Eastern Suburbs Mental Health Service, employed by the Area Health Service. (The first and fourth Defendants were removed as parties in these proceedings.) 3It was the fourth Defendant who made an application to the Tribunal on about 3 November 2009, that led to the making of certain orders in December 2009. By those orders, the third Defendant was appointed the financial manager of the third Plaintiff's estate, and the second Defendant was appointed the guardian of the third Plaintiff for a limited period and for limited purposes. 4There was a review of the limited guardianship order (on 8 and 19 February 2010), and the Tribunal, on 12 March 2010, renewed the guardianship order for 3 years. It also extended the powers of the second Defendant. 5By Summons filed in this Court on 30 August 2010, the Plaintiffs appeal the decision of the Tribunal appointing the third Defendant as financial manager of the third Plaintiff, and the second Defendant as guardian; they seek an order that the Tribunal's orders be dismissed or set aside, or, in the alternative, that the financial management of the third Plaintiff's estate, and her guardianship, be granted to the first and second Plaintiffs. 6There are some 43 grounds of appeal identified in the Summons following which the words "there are more grounds" appear. Mercifully, none were added at the hearing. 7The appeal is brought pursuant to s 67 of the Act.

Procedural History in this Court 8The matter had been before the court a number of times prior to the hearing. The Court records reveal that the first occasion was on 18 October 2010, when Windeyer J ordered that the appeal against the orders of the Tribunal were not to operate as a stay of those orders, with the exception that certain proceedings in the Land and Environment Court involving real property at Bondi (to which I shall refer as "the Bondi address" or "the Bondi property"), owned by the third Plaintiff, and in which the first and second Plaintiffs live, were not to be settled until the determination of the appeal or earlier order. 9On that occasion, his Honour stood the proceedings over to 29 November 2010, before the Protective List Judge. His Honour stated the need to have the Plaintiffs' evidence prepared and noted the importance of looking after the third Plaintiff. 10Pursuant to orders made by Palmer J, on 29 November 2010, the first and the fourth Defendants were each removed as a party to the proceedings. The matter was then stood over until 8 December 2010 for further directions. 11On 8 December 2010, Palmer J delivered a short, ex tempore, judgment, in which he concluded that the first Plaintiff "seems intent on delaying the bringing on of this application for as long as possible". His Honour also stated that "it is contrary to the interests of the third Plaintiff, and a denial of natural justice to the other parties involved in these proceedings simply to let this matter drift, without bringing it to resolution". His Honour was not satisfied that the first Plaintiff was making a genuine attempt to bring the matter forward for trial. 12His Honour adjourned the matter until 9 February 2011, at which time he said that he expected "the earliest possible date for the hearing of the appeal" would then be fixed. His Honour also stated that "[I]f [the first Plaintiff] does not appear on that day, or says that she is not ready to proceed, I think it will inevitably follow that her Summons will be dismissed for want of prosecution". 13Bergin CJ in Eq, on 9 February 2011, referred the matter to me, for hearing, on 11 and 12 May 2011. Directions as to the filing and service of evidence were also made by her Honour, which, so far as the evidence of the Plaintiffs was concerned, it was necessary for me to extend on 11 April 2011.

The Hearing of the Appeal 14Neither side complied with other directions made by her Honour, regarding the filing of a court book consisting of the evidence, any objections thereto, and a short outline of submissions. 15The failure to comply with the directions made, has, inevitably, led to the matter taking a little longer than it might have. However, another reason for the length of the hearing is that the Plaintiffs have been, and were, at the hearing, unrepresented. 16It is the latter fact, also, that has required me to provide more detailed reasons for judgment than might otherwise have been necessary and so that the Plaintiffs will more readily understand this decision. 17Despite all of the steps previously taken by the Court to have the matter made ready, during the hearing, the Plaintiffs made much of their continued inability to provide all of the evidence upon which they wished to rely. However, as I made clear to them, more than once, they had commenced the proceedings; those proceedings related to orders made in December 2009 and March 2010; the matter had been before the Court on several occasions since the filing of the Summons; on each, the importance of filing and serving the evidence to be relied upon was highlighted; that it was necessary, in the conduct of the case, to consider not only their rights, but also the rights of the second and third Defendants; and that there was a stay in operation, which stay may be affecting the rights of a third party (to recover costs). 18I also repeated what had been said, by other Judges, about the need to look after the third Plaintiff. (I shall return to this topic later in the reasons.) 19Bearing in mind the first and second Plaintiffs' conduct of the case, both before, and at, the hearing, I consider that they well appreciated what was required to have been done in relation to filing and serving evidence prior to the hearing and that they chose to conduct the case in the manner that they did. 20I have borne in mind, during the hearing, that the Plaintiffs were not legally represented and I attempted, on several occasions, to provide them with some assistance, the nature of which was not objected to by the second and third Defendants' legal representatives: Rajski v Scitec Corporation Pty Ltd (NSWCA, 16 June 1986, unreported). However, the first and second Plaintiffs, and so it seemed, the third Plaintiff, did not require help, for example, with regard to court protocol, or any guidance in respect to the presentation of final submissions. They sought assistance, at times, simply to clarify matters that had been raised. 21Whilst, initially, the first and second Plaintiffs seemed unfocussed, I am also satisfied that by the third day of the hearing, they had considered their submissions carefully. Importantly, they had no difficulty reminding me of various sections of the Act that were relevant to the arguments presented, with which sections they seemed to have some familiarity. Their submissions were, for the most part, relevant, reasonable, and cogent. 22The second and third Defendants appeared, with legal representation, at the hearing and opposed the Plaintiffs' application. As the Court would expect, the conduct of the legal representatives was scrupulously fair. Appropriate concessions were made and no objection was taken to the assistance provided to the Plaintiffs (particularly as to time). 23However, it was submitted that leave to proceed, because the appeal was out of time, should not be granted to the Plaintiffs. Otherwise, there was general opposition to the relief sought. 24In accordance with the directions made on 11 April 2011, the Plaintiffs had filed some affidavits that went, principally, to the relationship of the first and second Plaintiff with the third Plaintiff, and to other matters that had little, if anything to do, with the matters to be decided. These affidavits were from neighbours and friends. However, no objection was taken to the contents of these affidavits. I shall return to the relevance of these affidavits later in these reasons. 25On 10 May 2011, the day before the hearing commenced, the Plaintiffs filed two further affidavits, one of which was of the first Plaintiff, and to which was attached a "Psychiatric Report" dated 1 May 2011 of a Consultant Forensic Psychiatrist, a report dated 14 December 2010, of a Consultant Psychiatrist, as well as a report dated 9 May 2011 from the third Plaintiff's "Case Manager" from the South Eastern Sydney Area Health Service. Objection was taken to the late service of the affidavits. 26I explained to the Plaintiffs that neither the affidavit, nor the reports, seemed to go to the matters that I had to decide on the appeal, which was from the decision of the Tribunal made on 4 December 2009 and from the decision of 12 March 2010. The reports related to the third Plaintiff's current condition, psychiatric and otherwise. 27As importantly, no reasonable opportunity had been given to the Defendants to consider the contents of the reports, and to consider whether it was necessary, and if so, to obtain, evidence in response to them. Therefore, I rejected the tender of each of the reports. (My reasons are to be found at (T20.49 - 21.22).) 28When I was deciding the question of the admissibility of the reports, I considered that it may be that the Plaintiffs, with the appropriate evidence, and if they were unsuccessful, could seek, to have the orders made by the Tribunal revoked because of what was said to be the current condition of the third Plaintiff. Whether I would adjourn the matter to permit such an application to be made, bearing in mind the late service of the reports, was relevant. 29I then asked some questions of the third Plaintiff. I formed the impression that she would like to return to live in the Bondi property. One of the matters of concern, when the matter was before the Tribunal, had been the state and condition of the Bondi property and whether it would be in her best interests to return to live there. I also formed the view, if the matter were to be adjourned, to enable further evidence to be obtained, particularly if the third Plaintiff sought, meantime, to return there to live, that its current state and condition would be relevant. 30When I raised my concern, I was informed, from the bar table, that the Bondi property was not as it had been in the past and that it was safe for the third Plaintiff to live there. The second and third Defendants did not accept that this was so. 31Accordingly, I asked the Plaintiffs what their attitude would be to the Court and the legal representatives having a view of the Bondi property solely for the purpose of observing its condition. I was informed that all of the Plaintiffs would oppose that course being taken "on privacy grounds". (As will be seen, opposition to permitting an inspection of the Bondi property was one of the relevant matters raised in the Tribunal.) In those circumstances, it seemed to me that I should not take this aspect further. 32Following the identification of the affidavits that the Plaintiffs wished to read, I asked whether there was any other evidence on which they intended to rely, as, until then, there was no evidence filed, or tendered, relating to the Tribunal's orders, or the reasons for either of the Tribunal's decisions. In fact, very little, if anything, by way of evidence, had been filed, by either side, concerning the different hearings in the Tribunal. 33I pointed out that there had been filed in the proceedings (on an interlocutory application), an affidavit of Tom C, a solicitor employed in the Office of the Crown Solicitor, which affidavit provided useful information about the background facts and to which affidavit was annexed a copy of the various orders made in the Tribunal, as well as a copy of both of the reasons for the decisions of the Tribunal the subject of the appeal. 34The affidavit also had annexed a copy of other documents that might be relevant to the questions if, and when, the reasons for the decision of the Tribunal made on 4 December 2009 and on 12 March 2010 had been "furnished" to the Plaintiffs. (I shall return to this subject later in these reasons.) A copy of various letters, purportedly sent to one, or other, of the Plaintiffs, from the Tribunal, to the Bondi address, was annexed to the affidavit, although the copy documents referred to in the letters, were not. 35To assist the Plaintiffs to make a decision about whether they wished to read Mr C's affidavit as part of their case, the Court provided a complete copy of the affidavit to them, and gave them an opportunity to read it. I asked them to consider whether they might wish to read, in their case, part, or all, of the affidavit. 36After spending some time reading Mr C's affidavit, the Plaintiffs stated that they did not wish to read any part of it. This appears to have been a forensic decision made, at that time, by the first and second Plaintiffs, because some of the documents annexed to the affidavit, which may not have assisted in the appeal (as to if, and when, the reasons for decision had been "furnished" to them). 37I then pointed out to the legal representatives of the second and third Defendants that since there was an issue regarding the receipt of the reasons for the decision of 4 December 2009, I would require proper proof of postage of documents to the Plaintiffs if reliance was to be placed on documents said to have been sent to them by post. 38I also commented that, in the present case, it might be only when the relevant reasons for decision were shown to have been posted, that those reasons could be regarded as being "furnished" to the Plaintiffs. (I took the view that the mere existence of a copy of a letter in a file would be of limited weight in proving that the document was posted on, or about, that date, especially when there was no evidence of the act of properly addressing, pre-paying, and posting the document or the accompanying letter.) 39I raised the issue whether the receipt, or non-receipt, of the reasons for decision, in each case, might also be relevant. However, I indicated that this might be a matter for the Plaintiffs to establish. 40In the events that occurred subsequently, another copy of some of the documents annexed to that affidavit, were tendered as part of the Plaintiffs' case. This followed a question by the Plaintiffs whether the appeal could proceed without reference to the reasons for decision. 41The Plaintiffs' copy of the tendered documents contained handwriting, which I said would not form part of the tender and which I would not read. On this basis, no objection was taken to the tender. 42All of this was followed by the filing of two further affidavits, after the long adjournment on the first day of the hearing, one affirmed by each of the first and second Plaintiffs, in which she deposed to the date that the Tribunal's reasons for decision of 4 December 2009 was received by her. As there was no opposition to filing, and reading, of these affidavits, I permitted each affidavit to be filed in Court and to be relied upon. 43This, then, required me to permit the second and third Defendants to read, in reply, the parts of Mr C's affidavit, which disclosed the documents, including a copy of the reasons for decision that had been sent to the Plaintiffs, and when they were said, by him, to have been sent by a staff member of the Tribunal to them. 44The second and third Defendants did not rely upon any additional evidence regarding the actual postage of any of the letters to each of the Plaintiffs and did not identify, other than by reference to the annexures to Mr C's affidavits, the documents that had actually been sent under cover of each of the letters. 45Neither party tendered, or referred me to, any transcript of the evidence that was given in the Tribunal, or identified, in any affidavit, a version of the events that had occurred at any of the hearings. Not even the original application made by the fourth Defendant formed part of the evidence in the proceedings. Thus, only the Orders made, and the reasons for decision of December 2009 and March 2010, as well as a few of the other documents that were recorded by the Tribunal in the reasons for decision were in evidence. 46From these documents, I was able to glean some of the events that occurred and I shall return to my findings later in these reasons.

The Plaintiffs' Adjournment Application at the Hearing 47Shortly prior to the short adjournment on the morning of the second day of the hearing, the Plaintiffs made an application for an adjournment, so it was said, to enable them to obtain further evidence. The legal representative of the second and third Defendants informed me that that the Defendants would oppose any adjournment of the matter. Subsequently, I refused the adjournment and stated that the reasons would form part of my judgment. 48The grounds for the adjournment were the same as had been stated previously, namely that the Plaintiffs had not had a sufficient opportunity to obtain evidence to refute the matters in each of the reasons for decision the subject of appeal; that it was prejudicial to their case to proceed without such evidence; and that others, including the staff members of the Tribunal, and the Supreme Court Registry staff, had acted to prevent them from obtaining such evidence (e.g. a transcript of the proceedings before the Tribunal). (There was no evidence to substantiate the last matter relied upon.) 49I have, earlier, identified the procedural background of these proceedings and the comments by different Judges before whom the matter came, as to the need for the Plaintiffs to have their case prepared and identifying other circumstances affecting, not only the Plaintiffs, but the second and third Defendants, as well as a third party (which was involved in litigation with the Plaintiffs) who would be affected by further delay. 50Furthermore, I kept in mind the succinct statement of general principle stated by Craig J in Source and Resources Pty Ltd v Department of Environment, Climate Change and Water [2010] NSWLEC 228 at [16]: "Current principles informing the approach to case management requires that a laissez faire approach be disavowed. As the decision of the High Court in Aon Risk Services Australia Ltd v Australian National University [2009] HCA 27; (2009) 239 CLR 175 demonstrates, part and parcel of the process of case management requires that close consideration be afforded to the public interest which includes not only the particular interests of the parties but also confidence in the administration of justice generally. The latter consideration involves acknowledgement that parties to other litigation have been displaced or held back in order to accommodate the hearing of the case at hand and thus confidence in the administration of justice is lost when the Court is seen to accede to the vacation of hearing dates or the granting of adjournments without adequate justification. Furthermore, s 56 of the Civil Procedure Act 2005 mandates that proceedings before the Court be conducted so as to ensure the just, quick and cheap disposal of proceedings." 51I was satisfied that the Plaintiffs had been given more than an adequate opportunity to obtain, file, and serve, any evidence upon which she, or they, wished to rely in these proceedings.

The Events giving rise to the Appeal 52I have gleaned the following facts from the evidence that was relied upon by the parties. I am satisfied that they accurately reflect what occurred. 53The application of the fourth Defendant was filed on, or about, 3 November 2009. It was listed for hearing on 4 December 2009. 54The fourth Defendant applied for the appointment of both a guardian and a financial manager for the third Plaintiff because of her concern that the third Plaintiff needed someone to clean the very considerable amount of refuse that surrounded her Bondi home. The fourth Defendant also considered that it might not have been safe to discharge the third Plaintiff from hospital to return to live there. 55On 19 November 2009, the Tribunal, being satisfied that the third Plaintiff, a prescribed person, ought to be separately represented, ordered that a separate representative be appointed for the third Plaintiff in the proceedings before it. No reasons for this order were given, it being written, on the order, that "[N]o written reasons for this determination shall be provided unless the Tribunal is requested to do so within 14 days of the determination". Mr Douglas Barry of counsel attended the hearing on 4 December 2009 in that capacity. 56The Tribunal Registry was unable to make direct contact with either the first, or second, Plaintiffs before the hearing took place. On 23 November 2009, the Tribunal Registry is said to have sent to both Plaintiffs, by express mail posted to each of them separately and in separate envelopes, addressed to the Bondi address, the relevant background papers, submissions, and reports that had been prepared for the purposes of the hearing on 4 December 2009. 57At about 3.30 p.m., on 3 December 2009, the first Plaintiff contacted the Tribunal Registry by telephone. She indicated that she had heard, on the evening of 1 December 2009, about the hearing. The first Plaintiff said that she had not received notice of the hearing, and told the officer of the Tribunal Registry to whom she spoke that she wished to request an adjournment. 58On 4 December 2009, the first Plaintiff attended the hearing and made an application for an adjournment of the proceedings. The Tribunal refused her application. 59On 4 December 2009, after a hearing, the Tribunal ordered that: (a) the estate of the third Plaintiff be subject to management under the provisions of the NSW Trustee and Guardian Act 2009. (b) the management of the estate of the third Plaintiff be committed to the NSW Trustee. (c) the third Plaintiff be placed under guardianship for a period of two months from the date of the order (or until varied suspended or revoked by the Tribunal at an earlier date) and that her guardian should be the Public Guardian. The order was for limited guardianship, giving the guardian functions in relation to accommodation and services for the third Plaintiff. The order was also subject to the "standard condition" that the guardian, in the exercise of powers and functions, shall take all reasonable steps to bring [the third Plaintiff] to an understanding of the issues affecting her and shall obtain and take into consideration, but not be bound by, her views when significant decisions are to be made. 60On 13 December 2009, the Tribunal issued its written reasons for decision in relation to each of the financial management, and limited guardianship, orders. 61On 5 January 2010, the Registrar of the Tribunal is said to have sent a letter enclosing a copy of the Tribunal's orders and reasons for decision from the hearing held on 4 December 2009, by post, to each of the Plaintiffs at the Bondi address. 62I interpolate, that in the proceedings before me, the first Plaintiff gave sworn evidence that she may have received the original letter and the reasons for judgment of 4 December 2009, and that if she did, the reasons for judgment were incomplete, with pages missing, and were, therefore, incomprehensible. The second Plaintiff gave sworn evidence that she did not receive the letter dated 5 January 2010, addressed to her and/or the reasons for decision. (She remembered seeing only one incomplete, and incomprehensible, reasons for decision of the Tribunal, but could not remember when she did so.) There was no evidence about the receipt of the letter that appeared to be addressed to the Bondi property, and sent, to the third Plaintiff. I note, however, that she was, then, not living there. 63On 14 January 2010, the Tribunal ordered that a separate representative be appointed for the third Plaintiff in the proceedings for the review of the guardianship order made on 4 December 2009. (Apparently, the Plaintiffs did not seek this review.) No written reasons for making the orders were given. 64There is some evidence that the first Plaintiff wrote to the Tribunal on 22 January 2010. (Neither the original, nor a copy, of this letter is in evidence in the present proceedings.) 65On 2 February 2010, the first and second Plaintiffs attended the Tribunal and spoke with Ms S, a senior investigation officer. They informed her that they opposed any further order being made; that they believed the third Plaintiff could return home to live; that they could provide support for her and; that she did not need outside services. They also said that they had requested reasons for the decision for the appointment of the separate representative for the third Plaintiff, which reasons had not been provided. 66I interpolate, again, that there is a dispute about whether the first and/or second Plaintiff stated, as appears in a diary note of Ms S of 2 February 2010, that she had received a copy of the orders and the reasons for decision of December 2009. 67On 2 February 2010, Ms S, on behalf of the Registrar of the Tribunal, is said to have written a letter to the first Plaintiff, and sent it to her at the Bondi address, enclosing a number of documents, including a copy of the reasons for decision in relation to each of the guardianship and financial management orders made on 4 December 2009. The letter and documents were said, in the letter, to have been sent, as they had been submitted in relation to the hearing for the review of the guardianship order. 68There was also a dispute, before me, whether a copy of the reasons for decision of 4 December 2009 were sent with other documents under cover of the letter dated 2 February 2010 addressed to the first Plaintiff. I accept that it is likely that a copy of the reasons for decision of 4 December 2009, and the orders made on that date, were not sent under cover of the letter dated 2 February 2010, as the words "Not Applicable" appear in the column near the reference to each of those documents on one of the Tribunal documents. Otherwise, the evidence suffers from the same deficiency as to proper proof of postage previously noted. 69On 2 February 2010, the first Plaintiff wrote to the Tribunal, referring to her letter of 22 January 2010 (which Ms S had told her had not been received), asking to be provided with the identity of the representative appointed to represent the third Plaintiff (although later in the letter she states that she was informed by Ms S that day who had been appointed), and to provide reasons for the determination that a separate representative was required. The separate representative is the one referred to in the order of 14 January 2010. 70The first Plaintiff also stated, in the letter of 2 February 2010, that there had been no hearing of which she had been informed before the determination for the appointment of a separate representative had been made. She asked other questions about the manner in which that determination had been made. 71On 8 February 2010, the Tribunal adjourned the review proceedings for approximately two weeks to a date to be fixed by the Registrar. The Tribunal also ordered, pursuant to s 58 of the Act, that it had determined to grant leave to the third Plaintiff to be represented in the review proceedings. 72On 12 February 2010, Ms S, on behalf of the Registrar of the Tribunal, is said by Mr C to have sent a letter to the first and second Plaintiffs, at the Bondi address, enclosing what were said to be "a complete set of documents" submitted in relation to the Tribunal hearing relating to the third Plaintiff. The evidence about this letter also suffers the same deficiencies regarding proof of postage referred to previously. 73In addition, I accept that it is likely that a copy of the reasons for decision of 4 December 2009, and the orders made on that date, were not sent under cover of this letter, as the words "Not Applicable" appear in the column near the reference to each of these documents in one of the Tribunal documents. 74There was a review hearing of the Tribunal's decision regarding the limited guardianship order conducted on 19 February 2010. At that review hearing, the Tribunal was considering whether the guardianship order should continue, be varied, or allowed to lapse. 75Its written reasons for decision on the review hearing were issued on 12 March 2010. The Tribunal reviewed the previous guardianship order and continued it for a period of three years (unless the Tribunal varied, suspended or revoked the order at an earlier date). The Public Guardian was appointed as guardian with authority to make decisions for her about her accommodation (with coercive powers), health care, medical and dental treatment and services. (Thus, it seems, the authority of the guardian was extended as a result of the review.) 76In his affidavit, Mr C stated that on 14 April 2010, the Registrar of the Tribunal sent a letter enclosing a copy of the Tribunal's orders and reasons for decision from the hearing held on 19 February 2010, to each of the Plaintiffs at the Bondi address. 77There is no specific evidence by any of the Plaintiffs that she did not receive this letter or the documents enclosed with it. 78There is no explanation why the letter and the reasons for decision were sent to the Plaintiffs over one month after the Tribunal's reasons for decision were delivered. 79On 28 May 2010, the first Plaintiff wrote to the Tribunal requesting a copy of various documents including a copy of the reasons for decision in relation to separate representation for the third Plaintiff. Although in the letter she stated that she would attend the Tribunal on 31 May 2010 to collect a copy of the documents referred to in her letter, the first Plaintiff did not, in fact, do so. 80Mr C deposes that on 15 June 2010, Ms N, on behalf of the Registrar of the Tribunal, wrote to the first Plaintiff. The letter refers to an enclosed copy of the reasons for decision for the hearings on 4 December 2009, 8 February 2010 and 19 February 2010, noting that the Tribunal had previously sent these documents on 5 January 2010 and 14 April 2010. The letter also stated that the Tribunal did not provide written reasons for decision for the appointment of separate representatives unless a party to the proceedings requested written reasons within 14 days of the decision (which, it was said, had not been done). 81Each of the first and second Plaintiff admit that the first Plaintiff received the letter dated 15 June 2010, but state, under oath, that she did not receive it until 2 August 2010. Each states that this was the date that the reasons for decision of 4 December 2009, were "furnished" to them. 82If this evidence is accepted, since the Summons was filed on 30 August 2010, the appeal has been instituted within the period ending 28 days after the day on which the written instrument setting out the formal reasons for the decision was "furnished" to them. An extension of time by order of the Supreme Court is not then required for the filing of the appeal: s 67(2)(b) and (c) of the Act).

The Tribunal Hearing - 4 December 2009 83I take the following facts from the reasons for decision of 4 December 2009: (a) The first and second Plaintiffs both attended, in person, the hearing, on 4 December 2009, which hearing was held at the Prince of Wales Hospital. (b) At the commencement of the hearing, the first Plaintiff repeated her concerns that she had not received any documents from the Tribunal concerning the proceedings involving the third Defendant. She specifically stated that she had not received any express post mailings from the Tribunal. The first Plaintiff confirmed that she and the second Plaintiff wanted to present other material to the Tribunal, and wished to obtain a second opinion concerning the diagnosis of the third Plaintiff's condition. (c) The fourth Defendant opposed the adjournment. She stated that an urgent decision was needed concerning the third Plaintiff's accommodation, because as she could now be discharged from hospital, it would be unsafe to discharge her to return to live in the Bondi property. (d) The Consultant Psychiatrist at the Hospital at which the third Plaintiff was a patient, supported the opposition to the adjournment expressed by the fourth Defendant and agreed with the reasons advanced by the fourth Plaintiff. (e) The third Plaintiff's separate representative, reported that he had been trying to make contact with the first and second Plaintiffs since 19 November 2009, but without success. He also reported that the third Plaintiff had told him, on the day before the hearing, that she had not spoken with the other Plaintiffs since the day of the Magistrate's hearing, shortly after her admission to hospital in August 2009. He said that he could not find, in the records of the hospital, any reference to any visits to the third Plaintiff by the first and second Plaintiffs. (f) The third Plaintiff's separate representative also opposed the adjournment sought by the first Plaintiff. According to him, it would not be in the third Plaintiff's best interests to delay the proceedings before the Tribunal, given the state of her health. He also said, based upon his observations of the state of the Bondi property, that it would not be in her interests to delay the proceedings. (g) He submitted that any delay in the completion of the proceedings before the Tribunal would occasion significant prejudice to the third Plaintiff in certain proceedings before the Land and Environment Court. He indicated that he was not aware of any plans for the third Plaintiff to be otherwise represented in those proceedings. (h) The Tribunal found merit in the submissions of the third Plaintiff's separate representative, and determined that there were urgent matters requiring an immediate decision by the Tribunal. It concluded that it would not be in the third Plaintiff's best interests to postpone decisions on these urgent matters. Accordingly, it decided that it was in the third Plaintiff's best interests to refuse the adjournment requested by the first Plaintiff. (i) The Tribunal Members had brought with them to the hearing on 4 December 2009, an additional set of all of the background papers, including the reports and submissions. The Tribunal gave this additional set of papers to the first and second Plaintiffs and did not proceed for some 35 minutes, to allow them time to read those papers, and to discuss them with the third Plaintiff. (j) When the hearing resumed following that adjournment, neither of the first nor second Plaintiffs indicated that she had had an insufficient amount of time to read the papers, and to discuss them with the third Plaintiff. However, later during the hearing, the first Plaintiff advised that she and the second Plaintiff had not completed the reading of those papers during the period that had been allowed to them. (k) The Tribunal was of the opinion that it was not possible to attempt to bring the parties to a settlement. No precise reasons for the opinion were expressed in the reasons for decision. (l) The Tribunal set out, in the reasons, what it must be satisfied of before making orders for the appointment of a financial manager and of a guardian. (m) The Tribunal came to the conclusion that the third Plaintiff was a person with a disability within the meaning of the Act. The medical evidence, of which they were satisfied, described the third Plaintiff as having a psychotic disorder with compulsive symptoms. The Consultant Psychiatrist, who gave further details of the third Plaintiff's condition, referred to an earlier diagnosis of another doctor (whose speciality was not identified), as "a psychotic disorder", and stated that there were risks to herself in terms of health and safety issues as well as of financial harm. He also stated that it was difficult for the third Plaintiff to make her own decisions. (n) The Tribunal was also satisfied of other evidence that disclosed that the third Plaintiff had difficulties making decisions about the cleaning up of the Bondi property. (o) The third Plaintiff's separate representative also made reference to her lack of insight (although the precise reasons to lead to his view was not disclosed). (p) The Tribunal also concluded that the third Plaintiff, because of the disability, at least partially, she was incapable of managing her own person and following submissions by her separate representative relating to the Bondi property and the accumulation of "refuse" there, that she was in need of a guardian. (q) The reasons for decision also make reference to s 14 of the Act and state that the Tribunal took account of the matters stated there, in particular: (i) the views of the third Plaintiff, and of her carers, the first Plaintiff and the second Plaintiff; (ii) the importance of preserving the third Plaintiff's existing family relationships; (iii) the importance of preserving the third Plaintiff's particular cultural and linguistic environments; and (iv) the practicability of services being provided to the third Plaintiff without the need for the making of such an order. (r) The Tribunal, in those circumstances, decided to make a temporary guardianship order for two months and a financial management order. (s) It determined that the functions of the guardian should be limited to accommodation (because of the state of the Bondi property) and because the first and second Plaintiffs wished the third Plaintiff to return to live there. (t) The Tribunal recorded that there was consensus amongst members of the third Plaintiff's "treatment team" at the hospital that the best outcome was for her to return to live in her own home, but only if the Bondi property could be regarded as safe and clean. There was evidence that she was increasingly depressed staying in the hospital. (u) A function that the guardian was not required to have related to health care and medical and dental consensus. The first and second Plaintiffs as the "persons responsible", were able to give consent to the third Plaintiff's medical treatment, should that become necessary. However, the guardian was to have a "services" function to provide assistance to make decisions concerning the cleaning up of her property, including the power to override the third Plaintiff's decisions. (v) In relation to the identity of the guardian, the first and second Plaintiffs submitted that they should be appointed her joint private guardians, if any guardianship order were made. A neighbour, who supported their appointment, described them, as "dutiful" daughters of the third Plaintiff. (w) The third Plaintiff said that she did not need a guardian. (x) The third Plaintiff's separate representative strongly opposed the appointment of the first and second Plaintiffs as the guardian. Their involvement, in allowing the third Plaintiff to live as she had been, and to be engaged in the dispute with the Council, were relied upon to show the unsuitability of both the first and second Plaintiffs as guardians. (y) The Tribunal accepted the separate representative's submissions and appointed the Public Guardian. The initial appointment was to be for 2 months because "considerations of procedural fairness very significantly influenced" the decision. The reasons stated were that "by making the current order for two months only, [the Plaintiffs] will each have adequate time to prepare for the review of the guardianship order and to gather other reports for presentation to the Tribunal at the review hearing". (z) The Tribunal considered that the evidence concerning the third Plaintiff's health and ability generally, remained relevant to the question whether she was able to manage her affairs. (aa) At the hearing, much appears to have been made of the Plaintiffs' dispute with the Council. The separate representative for the third Plaintiff said that the first and second Plaintiffs had managed her financial affairs and that she had very little understanding of the need for legal representation to protect her interests. He said that she had no understanding of the proceedings taken by the Council and that she thought that she might be able to "work off" her debts to the Council. (The Council were said to have obtained judgments in excess of $100,000 and that the third Defendant's liabilities might exceed $200,000.) (ab) It was said that the third Plaintiff had told the Tribunal that she owned the Bondi property, "together with my former husband" and that the first and second Plaintiffs lived there but did not pay rent. She also said that she conducted a bank account but was unable to remember the bank, or how much money might be in her account. She said that she had no debts other than what might be owing to the Council. (No family acrimony was identified.) (ac) The Tribunal concluded that the third Plaintiff was not capable of managing her financial affairs; she was unable to give the Tribunal relevant information about those affairs and that she had not been managing the Bondi property. It concluded that she required someone to manage those affairs and that the financial manager should be someone independent, rather than the first and/or second Plaintiff. (ad) The Tribunal was alerted to the fact that some years previously, the third Plaintiff had appointed the first and second Plaintiffs as her enduring Attorneys, subject to certain unidentified limitations and that the third Plaintiff currently supported their appointment. (The written materials considered by the Tribunal included Tribunal documents which had come into existence in 2000 and 2001.) (ae) The separate representative referred to the secretive nature of the first and second Plaintiffs. He also pointed out that despite the power of attorney, they had not acted to protect the third Plaintiff's interests. Accepting his submissions, the Tribunal concluded that they were not "suitable persons". (af) In these circumstances, the Tribunal appointed the NSW Trustee. However, this was not an interim appointment. (ag) The Tribunal alerted the parties to the facility of seeking a review and also informed them of the avenues of appeal from a decision of the Tribunal. 84There were some other facts found by the Tribunal: (a) The third Plaintiff was aged 70 years. (b) The third Plaintiff had lived with the other Plaintiffs at the Bondi address. They had been her carers. (c) The third Plaintiff was reported to have a mental illness. She had been detained, as an involuntary patient, under the Mental Health Act 2007 in the Prince of Wales Hospital, since August 2009. She had remained there at the date of the Tribunal hearing. (d) There had been earlier proceedings involving the third Plaintiff. On 29 November 2000, the Tribunal had appointed the Public Guardian as the third Plaintiff's guardian for a period of six months, to make decisions, on her behalf, about the major services to which she should have access, including, in particular, to arrange for the removal of refuse surrounding her home. That guardianship order had lapsed on 7 May 2001. (e) Also on 29 November 2000, the Tribunal had dismissed an application for a financial management order for the third Plaintiff. It recorded that there was, at that time, a lack of evidence as to the third Plaintiff's incapacity to manage her financial affairs. (The Plaintiffs tendered the relevant Tribunal documents made at the time in the present proceedings.) 85One of the matters about which there was some dispute at the hearing on 4 December 2009, was whether the first and second Plaintiffs had visited the third Plaintiff whilst she had been a patient. It was said that hospital records did not reveal any such visits, whereas the first Plaintiff said that she and the second Plaintiff had visited the third Plaintiff. She identified the most recent visit having taken place on 19 November 2009. 86Before leaving this topic, I should mention the written material considered by the Tribunal in coming to its decision on 4 December 2009 (as set out in the reasons for decision): (a) Guardianship Tribunal, Order and Reasons for Decision, dated 29 November 2000. (b) Guardianship Tribunal, Order and Reasons for Decision, dated 7 May 2001. (c) Guardianship Tribunal, Order appointing a Separate Representative for the Third Plaintiff, dated 19 November 2009. (d) Affidavit of Ms Sally C, dated 1 May 2007. (e) Report dated 15 January 2008 by Dr Kerry J, Consultant Psychiatrist. (f) Affidavit of Mr Stephen V, dated 9 March 2009. (g) Title Search dated 30 April 2009 for land in Folio xx/xxxx. (h) Report of a Neuropsychological Assessment dated 16 September 2009 by Dr Ilana H. (i) Report dated 24 September 2009 by Ms Kirstin H, Occupational Therapist, Prince of Wales Hospital. (j) Report dated 9 October 2009 by Mr B, Waverley Council. (k) Copies of photographs taken on 22 October 2009 by Waverley Council. (l) Report dated 26 October 2009 by Dr Matthew L, Consultant Psychiatrist, Prince of Wales Hospital. (m) Report dated 30 October 2009 by Ms Lynne W, Senior Social Worker, Prince of Wales Hospital. (n) Letter dated 9 November 2009 from Mr W, Solicitors, to the Kiloh Centre of the Prince of Wales Hospital. (o) Letter dated 25 November 2009 from Erlina S, Office of the NSW Trustee. (p) Statement of service of notice of hearing dated 25 November 2009 by Ms Lynne W. (q) Letter dated 27 November 2009 from Mr W, Solicitors. (r) Handwritten letter from the first Plaintiff, undated, received 4 December 2009. 87A copy of very few of these documents formed part of the evidence on the appeal.

The Tribunal - 8 and 19 February 2010 88The review hearing of the limited guardianship order was held on 8 and 19 February 2010 and the reasons for decision were issued on 12 March 2010. 89I take the following facts from the reasons for decision of the Tribunal of 12 March 2010: (a) The review hearing was held over two non-consecutive days, from 9:30 a.m. to 1:00 p.m. on 8 February 2010 and from 10:00 a.m. to 5:00 p.m. on 19 February 2010. (b) Mr Barry of counsel again acted as the separate representative of the third Plaintiff. Counsel sought leave to represent the third Plaintiff, which leave was granted. (c) The third Plaintiff was again reported to have a mental illness, one of the consequences of which is that she engaged in severe hoarding behaviour at home. (d) The making the guardianship order for two months on 4 December 2010, had been to address the difficulties that had been experienced by the first and second Plaintiffs in receiving short notice of the hearing and to enable them to obtain alternative opinions to those advanced by the treating team of the Hospital as to the third Plaintiff's mental health condition. (e) Since the order of 4 December 2009, the third Plaintiff had remained an involuntary patient at the Hospital. (f) Since the last order had been made, the Land and Environment Court had made an order under the Local Government Act authorising the Council to clean up the external areas of the Bondi property. A letter had been received from the Council's solicitors. Part of the letter was referred to in the reasons for decision. (g) Both counsel agreed that the third Plaintiff was able to give instructions. (h) The first and second Plaintiffs had engaged in unnecessary and lengthy cross-examination, which was primarily aimed at the members of the treating team of the Hospital (with a view, it was said to discrediting those members as tools of the Council). (i) During the cross-examination of the fourth Defendant, which seemed to be aimed at the Consultant Psychiatrist's credit, the Tribunal, pursuant to s 53 of the Act, exercised its power to limit cross-examination. (j) The Tribunal also limited the time available to the first and second Plaintiffs to give their evidence in chief. The Tribunal thought that they had focussed on matters that were of peripheral, or marginal, relevance. However, the Tribunal considered that the time was sufficient to address all issues. (k) During the last hour on the second day of the hearing, the first and second Plaintiffs sought an adjournment to enable them to obtain alternative medical reports. They told the Tribunal that they had been unable to obtain the medical reports whilst the third Plaintiff was in hospital. (l) This application was refused because "this was one of the purposes for which the short guardianship order was initially made" and because the Tribunal did not accept that such medical reports could not have been obtained. It was the Tribunal's view that the application for adjournment was made for the purposes of delay. (m) The Tribunal briefly outlined the history of the third Plaintiff's hoarding behaviour, its treatment and consequences, as gleaned from the reports before it. This history revealed various events from the late 1980's. (n) The Tribunal referred to various reports and other documents that had been relied upon the Consultant Psychiatrist. (o) The Tribunal also referred to its understanding of events involving the Council and referred to a certificate of judgment for costs against the Plaintiffs of $53,607.75. There was also a reference to a letter from the Council's solicitors. (p) The Tribunal was informed that an appeal to the Court of Appeal from the decision of the Land and Environment Court had been lodged by the first and second Plaintiffs. (The third Plaintiff was identified as an appellant in the appeal.) (q) The Tribunal repeated what had to be decided by it. (r) The Tribunal summarised the detailed evidence from the Consultant Psychiatrist who concluded that a diagnosis of schizophrenia was both appropriate and fitting. He stated that she had been scheduled because there was no means of treating her at home. He had only met the first and second Plaintiffs on one occasion initially, when they were identified as persons interested in the third Plaintiffs' welfare and otherwise, only when they had cross-examined him. (s) The Tribunal noted the medication the third Plaintiff was taking and the acknowledgement by the Consultant Psychiatrist that she was accepting of her medication during her admission. However, he maintained that she was unable to consent to treatment and unable to make decisions concerning her own care. He was of the view that she required a guardian. (t) The Tribunal also noted that the Consultant Psychiatrist did not exclude the possibility of the third Plaintiff returning home, but only if those providing her medical care could be satisfied that she was going to a safe and habitable environment. He thought that this was not likely to be possible, because no one outside the family had been allowed to enter her home and because the Plaintiffs refused to allow any health professional, or service provider, in "on privacy grounds". He also considered that an inspection of internal areas of the home was essential before it could be said that the Bondi property was safe to return to. (u) The Consultant Psychiatrist's evidence in cross-examination by counsel for the third Plaintiff, to whom leave had been granted, that the third Plaintiff and her family would have to co-operate with mental health and other support services accessing and treating her at home. Otherwise, if residential placement was necessary, low-level care was required. (v) The Tribunal also referred to the fact that since the last hearing, the Co-ordinator of the Severe Domestic Squalor Project, Catholic Community Services, who was also a mental health nurse, had met with the third Plaintiff, on three occasions, and that she had prepared a report that was relied upon in the Tribunal. In that report she referred to the third Plaintiff's hoarding as stress related and did not accept the diagnosis of schizophrenia. She also referred to attempts to discuss the matter with the first and second Plaintiffs, which attempts proved futile. (w) The Tribunal set out the Co-ordinator's conclusions, which were that the third Plaintiff presented with difficulties with decision-making and problem solving. Returning her to the Bondi property, without knowing that it was habitable and functioning may not be in her best interests. There were a range of strategies and supports that may assist her to better manage her hoarding and stress, but the highest chance of positive improvement required a stable living environment. The disputes between the parties and the Council required resolution. A full inspection of the Bondi property would be required before any decisions could be made as to whether the dwelling was habitable. It was her opinion that no coherent support could be achieved without guardianship, with a guardian having full and coercive functions. When asked by counsel appearing for the third Plaintiff what effect such an order would have, she noted that this would be difficult and complex, requiring careful planning and co-operation between the family and workers. (x) The Tribunal also set out the views of the third Plaintiff. These included that she wished to go back to the Bondi property; that when she returned home she would stop collecting entirely; that she wanted to handle things herself; she could make decisions herself, and appointing someone else to make her decisions would only make her more stressed and exacerbate her condition; having strangers come into the Bondi property would also stress her; and that she would take medications as prescribed; that she had not been assisted by the Consultant Psychiatrist; she objected to the Public Guardian not having asked her what she wanted; she would not let the representative of the Catholic Community Services assist her, or allow anyone from the treatment team to come into the Bondi property. (y) The Tribunal set out the evidence of the first Plaintiff, who stated that the third Plaintiff understood the facts and choices she had to make based on those facts. She said that there were no problems inside the Bondi property and that it was clean and habitable. She believed that the best treatment for the third Plaintiff was to allow the second Plaintiff and her to assist the third Plaintiff to clean up the Bondi property. (z) The Tribunal set out the evidence of the second Plaintiff, who stated that the first Plaintiff had always made decisions for herself and remained able to do so, seeking the opinions of others and weighing the situation up carefully before making the decision. She agreed that the hoarding stemmed from stress and that with her and the first Plaintiff's assistance, the third Plaintiff should be able to control her hoarding behaviour. It was also her view that the Council had played a large part in causing the stress of the third Plaintiff. (aa) The Tribunal concluded, amongst other things, that the refusal to allow anyone into the Bondi property - so that service providers and the Tribunal could be satisfied that it was a safe environment for her - illustrated the third Plaintiff's incapacity to make decisions and that it emphasised the opinions that she was unable to think through the consequence of decisions. She had a disability - schizophrenia - and as a result was, at least partially, unable to make decisions concerning her own care. The refusal to allow anyone to inspect the Bondi property also provided the basis for concluding that the third Plaintiff should not return to the Bondi property and that she should be placed in alternative accommodation. The Tribunal also stated that even if the Bondi property were habitable, the refusal of the Plaintiffs to allow professionals into it led to the conclusion that the third Plaintiff would not receive the treatment and support that was required and that this would not be in her best interests. (ab) For the reasons given, the Tribunal considered that a guardian with power to make decisions about the third Plaintiff's future accommodation, with coercive powers to authorise others to transport, detain and retrieve her, as necessary. Because of her disagreement with the diagnosis reached by the Consultant Psychiatrist, and her refusal to undergo an MRI, that required a guardian who could make decisions about her health care and medical and dental consents, without power to override her objections to treatment. It also considered that because she was likely to require ongoing support and monitoring, from outside services, and because of the opposition to such services being provided at the Bondi property, the guardian should have power to make decisions regarding such services against her stated wishes. (ac) The Tribunal then turned to the identity of the guardian. It set out the matters to be considered and noted the proposal to have the first and second Plaintiffs appointed. It concluded that they would not be "suitable persons" because: (i) they did not accept the diagnosis of schizophrenia preferring their own diagnosis and proposed treatment; (ii) they were highly suspicious of, and unco-operative with, those treating the third Plaintiff; (iii) the Tribunal was not confident of their assertion that they could control the third Plaintiff's hoarding behaviour; (iv) they maintained their objection to inspection of the Bondi property on the ground of "privacy"; (v) they, too, were enmeshed in ongoing litigation with the Council, including in an appeal to the Court of Appeal; there was in this litigation, a potential for a conflict of interest. (ad) In the circumstances, there was no alternative but to appoint the Public Guardian. (ae) Because any treatment was likely to take some time, and so that any treatment should be given a real chance of working, the guardianship order should be for three years. 90Before leaving this topic, I should identify the written material considered by the Tribunal in coming to its decision on 12 March 2010 (as revealed in the reasons for decision) was: (a) Guardianship Tribunal Limited Guardianship Order dated 29 November 2000. (b) Guardianship Tribunal Dismiss FM (Financial Management) Application dated 29 November 2000. (c) Guardianship Tribunal Reasons for Decision dated 18 December 2000. (d) Guardianship Tribunal Order ending Guardianship - Review dated 7 May 2001. (e) Guardianship Tribunal Reasons for Decision Review dated 4 June 2001. (f) Application of Ms Lynne W dated 2 November 2009. (g) Report of Ilana H dated 16 September 2009. (h) Report dated 9 October 2009. (i) Report of Kirstin H dated 24 September 2009. (j) Report of Lynne W dated 30 October 2009. (k) Report of Dr Mattthew L dated 28 October 2009. (l) Letter from Dr Kerry J dated 15 January 2008. (m) Report of Dr Kerry J dated 3 November 2009. (n) Letter from Centrelink dated 8 October 2009. (o) Letter from Mr W dated 9 November 2009. (p) Legalink Title Search dated 30 April 2009. (q) Photographs (undated) (r) Statement of Service of Lynne W dated 25 November 2009. (s) Report of Mr W dated 27 November 2009. (t) Letter from NSW Trustee dated 25 November 2009. (u) Guardianship Tribunal Hearing Report dated 2 December 2009. (v) Letter from first Plaintiff (undated). (w) Affidavit of Sally C dated 1 May 2007. (x) Affidavit of Stephen V dated 9 March 2009. (y) Letter from NSW Trustee & Guardian dated 15 January 2010. (z) Statement of Service of Lynne W dated 18 January 2010. (aa) Report of Mr Val T dated 28 January 2010. (ab) Letter of Mr W dated 29 January 2010. (ac) Letter of Mr W dated 22 January 2010. (ad) Letter from first Plaintiff dated 2 February 2010. (ae) Report from Susan G dated 3 February 2010. (af) Report of Ruth K dated 3 February 2010. (ag) Guardianship Tribunal Hearing Report dated 4 February 2010. (ah) Report of Dr Matthew L dated 17 November 2009. (ai) Statement of Service of Lynne W dated 12 February 2010. (aj) Letter from NSW Trustee & Guardian dated 12 February 2010. (ak) Guardianship Tribunal Single Member - Appointing Separate Representative dated 19 November 2009. (al) Guardianship Tribunal Financial Management Application dated 4 December 2009. (am) Guardianship Tribunal - LGO - Guardianship application dated 4 December 2009. (an) Guardianship Tribunal Financial Management Order dated 4 December 2009. (ao) Guardianship Tribunal Guardianship Order dated 4 December 2009. (ap) Guardianship Tribunal Reasons for Decision - Guardianship and Financial Management dated 4 December 2009. (aq) Guardianship Tribunal Single Member - Appointing Separate Representative dated 14 January 2010. (ar) Guardianship Tribunal Guardianship Review dated 8 February 2010. (as) Guardianship Tribunal Legal Representation dated 8 February 2010. 91Finally, it was stated in the reasons for decision: "The Report dated 17 February 2010 prepared for this hearing by Jane S, Case Officer at the Tribunal, was made available to the Tribunal and those attending the hearing." 92A copy of very few of these documents formed part of the evidence on the appeal.

The Guardianship Tribunal 93Historically, guardianship and financial management jurisdictions had a predominant purpose of the protection of the person with disabilities. Modern guardianship and financial management legislation, however, seeks to strike a balance between providing necessary protection, whilst also promoting empowerment of people with disabilities and minimum intrusion on their rights and liberties: ACJ, Re [2007] NSWGT 15 at [46]. 94The Tribunal is a creature of statute. It exercises a protective jurisdiction and facilitates substitute decision-making by hearing and determining applications for the appointment of guardians and financial managers for adults with decision-making disabilities. 95The Tribunal's jurisdiction is not at large but must be exercised in accordance with its establishing legislation. It is to the Tribunal that the legislature has committed the primary working out of the Act. The Tribunal was given most, but not all, of the same area of jurisdiction that was within the Supreme Court's jurisdiction. 96The Tribunal is an administrative body and not a court, although it has some of the powers and procedures of a court. It has legal authority to affect the rights and interests of the parties to proceedings before it. A person may be represented by an Australian legal practitioner: s 58(1) of the Act. A party to proceedings may call, and examine, any witness, cross-examine any witness called by another party, give evidence on oath, produce documents and exhibits to it, and "adduce, orally or in writing, to the Tribunal such matters as are relevant to the proceedings, and address the Tribunal on such matters": s 59. The Tribunal may compel any person to appear before it to give evidence, or to produce any document that is relevant: s 60. It may require questions to be answered that are reasonably related to the proceedings. 97The member presiding at a sitting of the Tribunal is to "cause a record to be kept of any decision made at the sitting and of the reasons for that decision": s 71. The reasons for the Tribunal's decision with respect to proceedings before it must be set out in writing and signed by the presiding member: s 68.

The Guardianship Act - the Legislative Scheme 98In s 3(1) of the Act, a "person in need of a guardian" is defined as meaning "a person who, because of a disability, is totally or partially incapable of managing his or her person". 99Section 3F of the Act identifies each of the persons who is a party to any proceedings before the Tribunal in respect of an application for a guardianship order under this Act as: "General Principles (a) the applicant, (b) the person to whom the application relates, (c) the spouse, if any, of the person to whom the application relates, if the relationship between the person and the spouse is close and continuing, (d) the person, if any, who has care of the person to whom the application relates, (e) the Public Guardian, (f) any person whom the Tribunal has joined as a party under section 57A." 100In respect of a review of a guardianship order, the following persons are identified as parties under Section 3F: "(a) the person, if any, who requested the review, (b) the person the subject of the order, (c) the spouse, if any, of the person the subject of the order, if the relationship between the person and the spouse is close and continuing, (d) the person who has care of the person the subject of the order, (e) the guardian appointed under the order, (f) any person whom the Tribunal has joined as a party under section 57A." 101Section 4 of the Act provides: "General Principles It is the duty of everyone exercising functions under this Act with respect to persons who have disabilities to observe the following principles: (a) the welfare and interests of such persons should be given paramount consideration, (b) the freedom of decision and freedom of action of such persons should be restricted as little as possible, (c) such persons should be encouraged, as far as possible, to live a normal life in the community, (d) the views of such persons in relation to the exercise of those functions should be taken into consideration, (e) the importance of preserving the family relationships and the cultural and linguistic environments of such persons should be recognised, (f) such persons should be encouraged, as far as possible, to be self-reliant in matters relating to their personal, domestic and financial affairs, (g) such persons should be protected from neglect, abuse and exploitation, (h) the community should be encouraged to apply and promote these principles." 102The section, it seems to me, not only states the intended objects of the Act, it requires any person exercising functions under that Act, to observe those principles. However , observing, or recognising, the principles in s 4 of the Act does not mean that, where discretion exists, the Tribunal must make a particular decision or that such a decision requires complete freedom to be granted to the person. The phrases "as little as possible" in (b) and "as far as possible" in (c) support this view. 103Section 3F of the Act identifies persons as a party to proceedings before the Tribunal. In respect of the applications in the present case, parties include the applicant (i.e. the fourth Defendant), the person to whom the application relates (the third Plaintiff), the spouse, if any, of the person to whom the application relates, if the relationship between the person and the spouse is close and continuing (in this case not a party, although it was suggested that he should have been), the persons, if any, who have care of the person to whom the application relates (the first and second Plaintiffs) and the Public Guardian and the NSW Trustee. 104The Tribunal is given jurisdiction by Part 3 Division 2 of the Act to make a guardianship order. 105An application for a guardianship order in relation to a person may be made by the person, or "by any other person who, in the opinion of the Tribunal, has a genuine concern for the welfare of the person" (s 9(1) of the Act). (There was no question raised, in the present case, of the application to the Tribunal, having been made by such a person.) 106Section 10(1) of the Act requires the applicant for a guardianship order, as soon as practicable after the application has been made, to cause a copy of the application to be served on each party (other than the applicant) to the proceedings before the Tribunal in respect of the application. 107Section 10(1A) requires the Tribunal before conducting a hearing into the application, to cause a notice specifying the date on which, and the time and place at which, the Tribunal will conduct the hearing to be served on each party to the proceedings. 108The Tribunal's jurisdiction to make a guardianship order is set out in s 14 of the Act and may only be made after conducting a hearing into any application made to it for a guardianship order in respect of a person. 109But, before a guardianship order may be made, it must be established that: (a) the person has a disability; and (b) because of that disability, the person is totally, or partially, incapable of managing his, or her, person. See: IF v IG [2004] NSWADTAP 3 at [24]; DL v Public Guardian and Ors [2008] NSWADTAP 6 at [6]. 110Section 3(2) of the Act states that a reference to a person with a disability is a person: "(a) who is intellectually, physically, psychologically or sensorily disabled, (b) who is of advanced age, (c) who is a mentally ill person within the meaning of the Mental Health Act 2007 , or (d) who is otherwise disabled, and who, by virtue of that fact, is restricted in one or more major life activities to such an extent that he or she requires supervision or social habilitation." 111If satisfied of the relevant matters, the Tribunal determines whether to exercise its discretion to make a guardianship order. In that determination, the Tribunal has regard to each of the factors listed in s 14(2), namely: "(a) the views (if any) of: (i) the person, and (ii) the person's spouse, if any, if the relationship between the person and the spouse is close and continuing, and (iii) the person, if any, who has care of the person, (b) the importance of preserving the person's existing family relationships, (c) the importance of preserving the person's particular cultural and linguistic environments, and (d) the practicability of services being provided to the person without the need for the making of such an order." 112Consequently, the first step is for the Tribunal to ask itself whether the subject person is a "person in need of a guardian". The second step is for the Tribunal to decide whether to exercise its discretion to make a guardianship order. 113In IF v IG , at [26], it was stated that the factors in s 14(2) are mandatory considerations and all must be considered in making the Tribunal's determination, there being no hierarchy or weighting of any of the factors referred to. It was said: "26. [T]he Guardianship Tribunal is required to exercise a structured discretion. The Guardianship Tribunal must consider all of the matters set out in s 14(2) before exercising its discretion. The use of the words "shall have regard to" in s 14(2) is a clear indication of the legislative intent that the Guardianship Tribunal is obliged to consider all of the matters set out in that sub-section before exercising its discretionary power. Those matters have no hierarchy or weighting. Each is a mandatory consideration. The Guardianship Tribunal must determine in every case whether one or more of those considerations will be given greater weight than others. Whilst each is a mandatory consideration, in some cases there may be no evidence of one or more of them. In such circumstances it may be prudent for the Guardianship Tribunal to record that fact. 27 Whilst the Guardianship Tribunal must consider all of the matters in s 14(2), it is not limited to considering those matters before determining whether to make a guardianship order. The Guardianship Tribunal is clearly entitled to identify and be influenced by relevant matters other than those set out in s 14(2) when making its decision. 28 In many cases it will be necessary for the Guardianship Tribunal to undertake a balancing exercise for its consideration of some of the matters in s 14(2), as well as any other relevant matters, may cause it to believe that a guardianship order should be made, whilst consideration of other matters may cause it to hold a contrary opinion. When undertaking such a balancing exercise the Guardianship Tribunal may be guided by one or more of the general principles that underpin the legislation which are set out in s 4 of the Guardianship Act 1987." 114In Ms A v Public Guardian & Ors [2006] NSWADTAP 55, at [14], it was said that the approach adopted by Giles JA in Weal v Bathurst City Council [2000] NSWCA 88; (2000) 111 LGERA 181, at 201, to the words "shall have regard to" means that there must be a process of evaluation and requires more than simply adverting to the factors, before it can be said that the Tribunal has fulfilled its statutory obligation. 115No doubt, there will be differing amounts of evidence about the different factors in s 14(2) and, in some cases, there may be no evidence about one, or more, of them. 116There is power in the Tribunal to make a temporary guardianship order, which it, in fact, did, in this case, on 4 December 2009. 117There is no separate provision conferring on the Tribunal power to make an order appointing any particular person as a guardian. Section 15 (3) of the Act recognizes that the Public Guardian should not be appointed as a person's guardian if an order can be made appointing some other person. 118It has been said that "the proper meaning to be given to the section is to read it as saying that the Public Guardian should not be appointed in circumstances in which an order can properly be made in favour of another person. That requires not only that the person be willing, reliable and responsible, but that the appointment will result in the policy considerations and principles set forth in the Act being given effect": W v G [2003] NSWSC 1170; (2003) 59 NSWLR 220, at [25]. 119Section 16(1)(a) of the Act provides that a "guardianship order shall appoint a person who is of, or above, the age of 18 years as the guardian of the person of the person under guardianship". If a private guardian is to be appointed, that person must have a personality generally compatible with the personality of the person under guardianship; have no undue conflict of interest (particularly financial) with those of the person; and be able and willing to exercise the functions of the order. 120Section 17 of the Act provides: "Guardians (1) A person shall not be appointed as the guardian of a person under guardianship unless the Tribunal is satisfied that: (a) the personality of the proposed guardian is generally compatible with that of the person under guardianship, (b) there is no undue conflict between the interests (particularly, the financial interests) of the proposed guardian and those of the person under guardianship, and (c) the proposed guardian is both willing and able to exercise the functions conferred or imposed by the proposed guardianship order. (2) Subsection (1) does not apply to the appointment of the Public Guardian as the guardian of a person under guardianship. (3) If, at the expiration of the period for which a temporary guardianship order has effect, the Tribunal is satisfied: (a) that it is appropriate that a further guardianship order should be made with respect to the person under guardianship, and (b) that there is no other person who it is satisfied is appropriate to be the person's guardian, the Tribunal may, in accordance with this Division, make a continuing guardianship order appointing the Public Guardian as the guardian of the person. (4) The Public Guardian shall be appointed as the guardian of a person the subject of a temporary guardianship order." 121The Tribunal is given jurisdiction by Division 1 of Part 3A of the Act to make financial management orders in various circumstances. Section 25I of the Act deals with direct applications to the Tribunal for a financial management order. 122Section 25I(3) requires the applicant to cause a copy of the application for a financial management order to be served on each party to the proceedings "as soon as reasonably practicable after making the application". 123Section 25I(4) of the Act requires the Tribunal to 'cause' a notice of hearing to be served on each party to the proceedings. Importantly, s25I(5) specifically provides that the failure to serve a copy of an application, or a notice, in accordance with this section does not vitiate a decision of the Tribunal on the application. 124Relevantly, an application for a financial management order may be made by "any person who, in the opinion of the Tribunal, has a genuine concern for the welfare of the person who is the subject of the application" (s 25I(1) of the Act). 125There was no question raised, in the present case, of the application to the Tribunal, having been made by such a person. 126Before a financial management order may be made, it must be established that: (a) The person is not capable of managing her, or his, own affairs; and (b) There is a need for another to manage those affairs on the behalf of that person; and (c) It is in that person's best interests that the order is made. See: s 25G of the Act. 127A person's capability to manage her, or his, own affairs, was discussed, by Campbell J (as his Honour then was), in Re GHI (a protected person) [2005] NSWSC 581; (2005) 221 ALR 581. His Honour affirmed the approach stated by Powell J (as his Honour then was) in PY v RJS [1982] 2 NSWLR 70. Powell J had said: "It is my view that a person is not shown to be incapable of managing his or her own financial affairs unless, at the least, it appears (a) that she is incapable of dealing, in a reasonably competent fashion with the ordinary routine affairs of man; and (b) that by reason of that lack of competence there is shown to be a real risk that either (i) she may be disadvantaged in the conduct of such affairs; or (ii) that such moneys or property that she may possess may be dissipated or lost ... it is not sufficient in my view merely to demonstrate that the person lacks the high level of ability needed to deal with complicated transactions or that he or she does not deal with even simple or routine transactions in the most efficient manner." 128Campbell J also noted that determining whether a person "is capable" of managing his, or her, affairs involves determining, in part, whether the person is likely to be able to deal satisfactorily with the financial management tasks that will arise in the future. His Honour also recognised the importance of a person having sufficient insight to seek relevant financial advice when determining whether they were capable of managing their affairs. 129His Honour explained the reasons why a specific enquiry into the existence of skills that there is a "practical likelihood of the person in question needing to exercise in the course of running his or her affairs" is relevant, as follows: "Once the particular plaintiff shows that he or she wants to engage in a particular type of activity, there is occasion for the court to enquire into whether the person has the capacity to deal with the type of routine affairs of man which are likely to arise in that type of activity. This analysis ... does not involve a possibility of the court concluding that someone with a large amount of property to administer, and who lacks an ability to deal with it by reason if its size and complexity, is held to be incapable of managing his or her affairs - the vice which Powell J in M and the Protected Estates Act 1983 (para [6] above) saw as involved in what his Honour took to be the Victorian approach to whether a person was incapable. Rather, it looks only at those types of skills which fall within the range of those needed to deal with the ordinary routine affairs of man, enquires whether the plaintiff has satisfied the Court that he or she has those skills, and looks at whether any lack of such skills is one which causes the risk of the person being disadvantaged in the conduct of his or her affairs, or dissipating or losing money or property. That is a precise and literal application of Powell J's test." 130Young J (as his Honour then was) in H v H (Supreme Court, 20 March 2000, unreported) in dealing with the capacity test said that dealing with the "ordinary affairs of man" does not simply mean being able to go to the bank and draw out housekeeping money. Most people's affairs: "are more complicated than that that, and the ordinary affairs of mankind involve at least planning for the future, working out how one will feed oneself and one's family and how one is going to generate income and look after capital. Accordingly, whilst one does not have to be a person who is capable of managing complex financial affairs, one has to go beyond just managing household bills." 131His Honour emphasised that the "ordinary affairs" of man include planning for the future. 132The reference to "affairs" is a reference to the whole of the person's affairs or his, or her, affairs generally: P v R [2003] NSWSC 819 at [7]. It extends to "[generating] income and look[ing] after capital": H v H ; OM v MN [2008] NSWSC 36 at [8]. 133The cause of the incapacity is irrelevant, although the ability to recognise and protect one's own interests plays a central part in the inquiry ( P v R at [9]). 134Thus, a person can be said to need a financial manager if his, or her, financial affairs are of such a nature that action is required to be taken, or a decision is required to be made about those affairs, which action or decision he, or she, is unable to undertake personally, and which will not otherwise be unable to be made unless another person is given the authority to take the action or make the decision. 135The complexity of a person's affairs is relevant to the application of the test stated in PY v RJS : Re GHl at 592; N v N (NSWSC, 13 March 1997, unreported), at 4. 136It should be noted that the relevant time for considering whether a person is incapable of managing her, or his, affairs is not merely the day of the hearing, but the reasonably foreseeable future: McD v McD (1983) 3 NSWLR 81 at 86. 137Section 25H of the Act provides that, despite s 25G, the Tribunal may, in relation to any proceedings before it under Part 3, make a financial management order for a specified period not exceeding 6 months (an "interim financial management order"), pending the Tribunal's further consideration of the capability of the person to whom the order relates to manage his, or her, own affairs. However, an interim financial management order may be made only in respect of a person who is under guardianship, or who is the subject of an application under Part 3 or this Part. 138If the further consideration of the capability of the person to whom the interim financial order related to manage his, or her, own affairs has not been completed before the expiry of the period specified in the interim order, the order is taken to be revoked on that expiry (s 25H(3)). 139Section 25M of the Act provides that if the Tribunal makes a financial management order, it may appoint a "suitable person" to manage the person's estate, or may commit the management of the estate to the NSW Trustee. 140The word "suitable" standing alone, carries no precise meaning. It takes its meaning from the activities in which the person will be engaged and the ends to be served by those activities as well as from the conduct of the person who will be engaging in those activities. It is a question of fact for the decision maker to determine objectively on the basis of the all evidence. Ultimately, it requires a value judgment. 141In Holt v Protective Commissioner (1993) 31 NSWLR 227, it was said that the dominant consideration in making orders about a financial manager is the welfare of the person who is, or may be, the subject of the management order. 142In relation to the appointment of a family member as the financial manager, in P9/2000 [2011] NSWSC 49, I said: "21 I accept that there are inherent advantages in A's estate being continued to be managed by a family member, with appropriate advice or expertise, rather than by a statutory body, particularly if the estate is of modest size, if there is no conflict of interest and duty, and where a relationship of love and affection between the respondent and the managed person is established. 22 I remind myself, also, that when exercising the discretion, the Court bears in mind that, ordinarily, members of the community consider that an outside manager is a measure of last resort: see Re M (1988) 2 VAR 213; Re R [2000] NSWSC 886 at [32]. 23 In Re L [2000] NSWSC 721, at [7] and [12], Young J (as his Honour then was) recognised that a responsible family member will often be best placed to manage an incapable person's affairs provided there are minimal conflicts of interest or, if there are conflicts of interest, that they are properly dealt with. 24 In Holt v The Protective Commissioner (1993) 31 NSWLR 227, Kirby P (as his Honour then was), with whom Sheller JA and Windeyer AJA agreed, identified the advantages to a protected person of having a family member appointed as manager of his estate as including: ... (b) ... (ii) the capacity of the protected person, if disabled, to interact with his or her manager so that, so far as possible, within the disability which has led to the appointment, such person may remain in charge of, or at least able to influence, the broad directions of the management of the estate; (iii) the ingredient of love and affection and unquestioning devotion to the protected person which an appropriate family member can add to the task of management. Whilst the office of manager is, by its definition, concerned with proprietary and financial matters and involves the prudent control of the property and like interests of the protected person, in the nature of things the manager of the estate of a protected person is more likely than a general trustee or receiver to become involved in decisions which affect the protected person's quality of life. A lifetime knowledge of the person and a devotion to his or her interest may contribute to that quality. It may more readily be secured by the appointment as manager of a family member with the requisite knowledge and motivation." 143It can be seen that the structure of the Act requires taking two distinct steps in relation to financial management - the first, pursuant to s 25E of the Act, the Tribunal may order that the estate of a person be subject to management under the Act (the making of a financial management order), and, if that order is made, then, pursuant to s 25M (1), the second step is the appointment of a suitable person, or the NSW Trustee, to manage the estate. 144Section 25P(2) of the Act provides that the Tribunal may only revoke a financial management order if: "(a) the Tribunal is satisfied that the protected person is capable of managing his or her affairs, or (b) the Tribunal considers that it is in the best interests of the protected person that the order be revoked (even though the Tribunal is not satisfied that the protected person is capable of managing his or her affairs)." 145In Holt v Protective Commissioner , at 239, the Court held that if, despite the Protective Commissioner having been validly appointed, it is later shown that, "on balance, it is in the best interests of the beneficiary that some other suitable person, or persons, should be appointed as manager of the protected person's estate, the court is duty bound to appoint that other person or persons". 146A person who does not appreciate the need for a financial manager to act protectively in respect of the protected person's estate should not be made the financial manager. When considering suitability, the ability of the suggested person to perform the functions and role of financial manager is required. This involves consideration of the nature of the estate to be managed: JAB [2010] WASAT 97 at [71] - [72]. 147It is generally contrary to practice to appoint a private manager with remuneration: G v B (NSWSC, 27 May 1992, unreported). 148The Tribunal is not bound by the rules of evidence but may inform itself on any matter in such manner as it thinks fit: s 55(1). 149Section 58(3) of the Act provides that the Tribunal, in proceedings before it relating to a prescribed person, may, if it appears to the Tribunal that the person ought to be separately represented order that the person be separately represented, and make such other orders as it thinks necessary for the purpose of securing separate representation for the person. The third Plaintiff was a prescribed person because an application for guardianship and financial management had been made. 150Section 59 of the Act provides that a party to proceedings before the Tribunal may call and examine any witness, cross-examine any witness called by another party, give evidence on oath, produce documents and exhibits to the Tribunal, and otherwise adduce, orally or in writing, to the Tribunal such matters, and address the Tribunal on such matters, as are relevant to the proceedings. 151Section 68(1B) requires the Tribunal to provide each party with "formal written reasons" for its decisions. Section 68(2) of the Act makes plain that no decision of the Tribunal will be invalid because of any informality or want of form. 152The review procedure of the guardianship order is governed by s 25, which gives the Tribunal power to review a guardianship order. When reviewing a guardianship order before it has expired, the Tribunal has powers to vary, or suspend or revoke, or confirm, the order: s 25C(1). Before carrying out the review, the Tribunal must cause a notice specifying the date on which, and the time and place at which, the Tribunal will carry out the review to be served on each party to the proceedings. The review is taken to have commenced on the issue of such a notice. However, a failure to serve notice in accordance with this section does not vitiate the decision of the Tribunal on the review (s 25(4) and s 25(5) of the Act). 153The Tribunal may review a financial management order (s 25N) as it can the appointment of a manager (s 25S), on its own motion or on the application of any relevant person, before the order has expired and at the expiration of the order. Before carrying out the review, the Tribunal must cause a notice specifying the date on which, and the time and place at which, the Tribunal will carry out the review to be served on each party to the proceedings. The review is taken to have commenced on the issue of such a notice. However, a failure to serve notice in accordance with s 25N does not vitiate the decision of the Tribunal on the review. 154The Act does not set out the test to be applied to determine whether, following a review, the financial management order should be revoked or confirmed: IF v IG ; XA v NSW Trustee and Guardian [2011] NSWADTAP 20 at [5]. Section 25U(4)(b) does, however, provide that the Tribunal may revoke the appointment of the financial manager only if it "is satisfied that it is in the best interests of the protected person that the appointment be revoked". 155Section 25P provides that the Tribunal may revoke a financial management order only if the Tribunal is satisfied that the protected person is capable of managing his or her affairs, or it considers that it is in the best interests of the protected person that the order be revoked (even though the Tribunal is not satisfied that the protected person is capable of managing his or her affairs).

Procedural Fairness 156There are no specific provisions in the Act that oblige the Tribunal to afford parties procedural fairness. Certain sections (e.g. s 10 and 59) are, however, consistent with the rules of procedural fairness. Furthermore, certain judgments of the Administrative Decisions Tribunal Appeal Panel of New South Wales, specifically state that the Tribunal's duty and power to deal with an application is "conditioned upon the Tribunal's observance of the requirements of procedural fairness": TC v Public Guardian [2006] NSWADTAP 15 at [22], referring to GM v Guardianship Tribunal ; GM v Protective Commissioner [2003] NSWADTAP 59 and KA v Public Guardian [2004] NSWADTAP 25 and KV v Protective ; KW v KV (No.2 ) [2004] NSWADTAP 48. 157In GS v Protective Commissioner and Guardianship Tribunal [2003] NSWADTAP 52, the Appeal Panel stated, at [28], that: "The jurisdiction of the Tribunal includes power to appoint substitute decision makers to make decisions about a person's personal affairs and/or their property. These appointments deprive the person concerned of the right to make independent decisions about their personal, domestic and/or financial affairs. The seriousness of depriving a person of these rights is moderated by the principles to be observed by anyone exercising functions under the Act as set out in s 4. In particular the freedom of decision and freedom of action of such persons should be restricted as little as possible while ensuring that they are protected from neglect, abuse and exploitation." 158In KA v Public Guardian at [9], the Administrative Decisions Tribunal Appeal Panel emphasised that: "When making decisions, the Guardianship Tribunal must afford procedural fairness to any person whose "interests, rights or legitimate expectations" are affected. ( Kioa v West [1985] HCA 81; (1985) 159 CLR 550 at 584 per Mason J; See, also Ainsworth v Criminal Justice Commission [1992] HCA 10; (1992) 175 CLR 564; Johns v Australian Securities Commission [1993] HCA 56; (1993) 178 CLR 408; Annetts v McCann [1990] HCA 57; (1990) 170 CLR 596.) The content of the hearing rule must be "appropriate and adapted to the circumstances of the particular case." ( Kioa v West [1985] HCA 81; (1985) 159 CLR 550 per Mason J at 585.) In the ordinary case, a person whose interests, rights or legitimate expectations are affected should be given an opportunity to deal with adverse information that is "credible, relevant and significant to the decision to be made." ( Kioa v West [1985] HCA 81; (1985) 159 CLR 550 per Brennan J at 629.) While all documents which contain adverse material do not necessarily have to be provided to a party, the substance or gravamen of that material should be disclosed. ( Re Pochi and Minister for Immigration and Ethnic Affairs (1979) 26 ALR 247; Re Pergamon Press Ltd [1971] CH 388; Ansell v Wells [1982] FCA 186; (1982) 43 ALR 41; Pilbara Aboriginal Land Council Aboriginal Corporation Inc v Minister for Aboriginal and Torres Strait Islander Affairs [2000] FCA 113 at 557.)" 159I consider that the statements of principle set out above are sound and that, in the Tribunal, the parties should be accorded procedural fairness. 160Rules of procedural fairness are "neither standardized nor immutable": Public Service Board (NSW) v Osmond (1986) 159 CLR 656, per Deane J, at 676. Nor are they inflexible. The rules would oblige the Tribunal to put parties on notice of what can happen in the proceedings. In this case, that would have included making the parties, aware that an issue in the proceedings was the identity of the person, or persons, to be appointed as the third Plaintiff's guardian and financial manager if an appointment, in each case, was necessary. 161Also, generally, the Tribunal should ensure that parties, particularly ones who are self-represented, understand what needs to be established before an order is made or not made so that they are not disadvantaged in relation to the manner in which their case in opposition to the application is presented. 162The Tribunal might be obliged to offer a self-represented party an adjournment, even if one was not sought, if that person would otherwise be disadvantaged in relation to the presentation of their case: Italiano v Carbone [2005] NSWCA 177; Titan v Babic (1994) 49 FCR 546; Collection House Ltd v Taylor [2004] VSC 49; Rajski v Scitec Corporation Pty Ltd . 163It might also require granting an adjournment if an application were made. In Minister for Immigration and Multicultural Affairs v Bhardwaj (2002) 209 CLR 597 at [40], Gaudron and Gummow JJ said: "Procedural fairness, which is one aspect of the rules of natural justice, requires that a person who may be affected by a decision be informed of the case against him or her and that he or she be given an opportunity to answer it. The opportunity to answer must be a reasonable opportunity. Thus, a failure to accede to a reasonable request for an adjournment can constitute procedural unfairness." 164Yet, as Gaudron J (with whom Dawson J agreed) pointed out in Re Association of Architects; Ex parte Municipal Officers Assn (1989) 63 ALJR 298 at 305 (sub nom Re Coldham; Ex parte Municipal Officers Assn (1989) 84 ALR 208 at 220): "... the fact that a hearing has taken place may have particular significance in determining whether or not the opportunity was given. As was pointed out by Deane J in Sullivan v Department of Transport (1978) 20 ALR 323 at 343, procedural fairness requires only that a party be given "a reasonable opportunity to present his case" and not that the tribunal ensure "that a party takes the best advantage of the opportunity to which he is entitled"." 165Another of the fundamental rules of procedural fairness is that a decision-maker should not make an adverse finding relevant to a person's rights, interests or legitimate expectations, unless the decision-maker has warned that person of the risk of that finding being made or unless the risk necessarily inheres in the issues to be decided. 166A person who might be affected by an adverse finding should be given the opportunity to adduce evidence, or make submissions, rebutting the potential adverse finding ( Mahon v Air New Zealand Ltd [1984] AC 808 at 820-821). However, what constitutes an opportunity to be heard may be informed by the conduct of the parties prior to, or during, a hearing: MH6 v Mental Health Review Board (2009) 25 VR 382 at [30]. 167In SZBEL v Minister for Immigration and Multicultural and Indigenous Affairs (2006) 228 CLR 152 at 162 at [32], the High Court approved of the following statements made in Commissioner for Australian Capital Territory Revenue v Alphaone Pty Ltd (1994) 49 FCR 576 at 590-591: "It is a fundamental principle that where the rules of procedural fairness apply to a decision-making process, the party liable to be directly affected by the decision is to be given the opportunity of being heard. That would ordinarily require the party affected to be given the opportunity of ascertaining the relevant issues and to be informed of the nature and content of adverse material. (Emphasis added.)" 168Aronson, Dyer, Groves, Judicial Review of Administrative Action , 4th ed, Law Book Co 2009, at 608, state: "Parties who are not able to participate effectively in a hearing which involves serious consequences for them must, as a general rule, be assisted to the extent that is required to overcome the difficulty that inhibits their participation (such as language or communication problems) so that they may participate in the hearing in an effective and genuine manner. If the party affected cannot arrange this assistance, it will usually fall to the decision maker to do so." 169At 397, the learned authors say that ". . . the consequences of a decision are of vital importance in assessing the content of procedural fairness" and that: "Generally speaking, the content of procedural fairness, or the extent of the participation it permits, will tend to increase in proportion to the seriousness of the consequences involved. Where the potential consequences of a decision are grave, allowing affected persons a more extensive opportunity to be heard offers the dual benefits of reducing the risk of errors, and promoting acceptance of such decisions by the persons concerned and the public in general." 170In Carew v Protective Commissioner [2005] NSWADTAP 13, the Administrative Decisions Tribunal Appeal Panel stated: "21 The fact that the Tribunal is not bound by the rules of evidence and may "inform itself on any matter in such manner as it thinks fit" does not detract from its statutory or common law responsibilities in relation to procedure. Nor does s 55(1) prescribe that proceedings should be conducted as an inquiry rather than in an adversarial manner. Although proceedings may be conducted informally, they "must be conducted according to law" and "the discretion given to the Tribunal must be exercised judicially": Dissanayake v Baldacchino [2000] NSWRT 216; see also Warwick Entertainment Centre Pty Ltd v McKenzie [2000] WASCA 280 at [10]; Ory and Ory v Betamore Pty Ltd (in liq) (1993) 60 SASR 393 at 414 per Duggan J; and Mitchell v Canal Rocks Beach Resort [2002] WASCA 331 at [38]-[44]. Such a provision "does not override the rules of evidence, but calls for the Court to exercise its judgment as to the manner in which it will inform itself of any matter in dispute before it. It may apply the rules of evidence or it may not, and where it decides to not strictly apply the rules of evidence it should ensure that "no real injustice will result": Northern Territory of Australia v Herbert [2002] NTSC 4 at [35] per Higgins J; see also A and B v Director of Family Services (Unreported, ACTSC, Higgins J, 31 May 1996 at [26]-[29]). 22 Practice of the Tribunal. Despite the lack of express legislative authority, the Tribunal conducts hearings in what can loosely be described as an inquisitorial manner. On the basis of the procedures adopted in this case, and the Appeal Panel's previous experience when determining appeals from Tribunal decisions, we are aware that investigation officers make inquiries of relevant parties and witnesses prior to the hearing and prepare a report for the Tribunal. Neither that report, nor the material gathered by the Tribunal including medical reports, is generally made available to the parties prior to the hearing. Parties are not sworn or affirmed and evidence is given in response to questions from the Tribunal, rather than in a formal uninterrupted fashion. Formal cross-examination is rare. Evidence from the person who is the subject of the application is often given in the absence of the other parties and witnesses. The Tribunal then conveys the essence of that evidence to the other participants. 23 Consequences of Tribunal's practice. In many respects this informal style of proceedings suits the nature of applications to the Tribunal, which are not traditional party/party disputes. However, in other ways, the lack of a formal structure both for the giving of notice of the evidence and for the giving and testing of evidence during the hearing, makes it much more difficult for the Tribunal to comply with statutory procedural requirements and common law requirements of procedural fairness." 171In addition, at common law, there is a duty to give adequate reasons: Soulemezis v Dudley (Holdings) Pty Ltd (1987) 10 NSWLR 247 at 269-70. That duty applies to a tribunal as well as to courts: Absolon v NSW TAFE [1999] NSWCA 311 at [66]. In this case, however, it does not seem to be suggested that the reasons for decision, in each case, were inadequate. 172In Stead v State Government Insurance Commission [1986] HCA 54; (1986) 161 CLR 141, the High Court, in the context of demonstrated procedural unfairness on the part of a trial judge in the conduct of the trial said, at 145, of the remedial qualification on the general principle that everyone is entitled to a fair trial unaffected by procedural unfairness: "That general principle is, however, subject to an important qualification. ... That qualification is that an appellate court will not order a new trial if it would inevitably result in the making of the same order as that made by the primary judge at the first trial. An order for a new trial in such a case would be a futility. For this reason not every departure from the rules of natural justice at a trial will entitle the aggrieved party to a new trial. By way of illustration, if all that happened at a trial was that a party was denied the opportunity of making submissions on a question of law, when, in the opinion of the appellate court, the question of law must clearly be answered unfavourably to the aggrieved party, it would be futile to order a new trial. Where, however, the denial of natural justice affects the entitlement of a party to make submissions on an issue of fact, especially when the issue is whether the evidence of a particular witness should be accepted, it is more difficult for a court of appeal to conclude that compliance with the requirements of natural justice could have made no difference. ... [W]hen [an appeal court] is invited by a respondent to exercise these powers in order to arrive at a conclusion that a new trial, sought to remedy a denial of natural justice relevant to a finding of fact, could make no difference to the result already reached, it should proceed with caution. It is no easy task for a court of appeal to satisfy itself that what appears on its face to have been a denial of natural justice could have had no bearing on the outcome of the trial of an issue of fact." 173In my view, the same principle applies to proceedings in the Tribunal. 174Thus, in all cases where it is asserted that there has been a lack of procedural, or other, fairness, it must be remembered, as was recently said in J v J [2011] WASCA 126: "82 Fairness is essentially a practical concept. It is not abstract in nature. The law of procedural fairness is concerned to avoid practical injustice. See Re Minister for Immigration and Multicultural and Indigenous Affairs; Ex parte Lam [2003] HCA 6; (2003) 214 CLR 1 [37] (Gleeson CJ). The requirements of procedural fairness are flexible. Proceedings where procedural fairness must be accorded may be organised to ensure fairness having regard to the nature and circumstances of the particular proceeding, including the relevant facts, the statutory context, the matters in dispute, the circumstances of the particular parties whose interests may be affected, and the legal representation of parties before the relevant body or tribunal. See Mijatovic v Legal Practitioners Complaints Committee [2008] WASCA 115; (2008) 37 WAR 149 [56] (Buss JA)." 175In Re Refugee Review Tribunal; Ex parte Aala , which concerned a failure to observe the principles of procedural fairness in the course of administrative decision-making by the Refugee Review Tribunal in its exercise of a statutory power, Gaudron and Gummow JJ, with whom Hayne J agreed (at [172]), observed at [80], relying upon what was said in Stead , in the context of whether a remedial order ought to go, that: "It is sufficient that "the denial of natural justice deprived [the prosecutor] of the possibility of a successful outcome." 176McHugh J, at [122], accepted that the test of remedial intervention is whether the breach of the fair-hearing rule deprived the visa applicant of "the possibility of a successful outcome". 177In Lu v Minister for Immigration and Multicultural and Indigenous Affairs , Sackville J (as his Honour then was) espoused the test this way: "It seems to me that the correct approach is that stated in Stead and adopted by the High Court in Aala . The test is whether the applicant has been deprived of the possibility of a successful outcome by the decision-maker's failure to observe the requirements of the statute. If so, the jurisdictional error could have had a bearing on the outcome and the applicant is not to be denied relief on the basis that the error was insignificant. ... The question is not whether the decision-maker would probably have reached the same result even if the omitted consideration had been taken into account." 178At [29], Black CJ said: "Had [the relevant matter] been correctly stated and put before the Minister there is a rational possibility that a more favourable assessment of the risk of recidivism would have been made in the Issues Paper or, in any event, by the Minister. There would have been a rational possibility of the risk ... being seen as low and of the case being seen as one in which the Minister's discretion could be exercised favourable to the appellant in all the circumstances. I stress "possibility"." 179At [6] Black CJ had also said: "The circumstance that a case seems very heavily weighed against a person does not logically deny that the error may possibly - not "probably" - have affected the outcome adversely to the person's interests." 180As has recently been said in Tomasevic v Toll Holdings Ltd [2011] VSC 231 at [24]: "Of course, it will be a question of law if an appellant can show that there was some departure from the requirements of procedural fairness or natural justice. This Court is not concerned with the merits of the decision but only with the conduct of the proceeding below to see if it in some way deprived the plaintiff of a fair hearing."

The Supreme Court - Legislative Scheme 181The Supreme Court's jurisdiction is preserved under s 31, and other parts, of the Act, and the Court has been given supervisory and appellate jurisdiction under s 67. It is this section that sets the boundaries of the appellate jurisdiction of the Court. 182In the protective jurisdiction, the paramount consideration is the overall interests of the person to whom the protection is directed ( Public Trustee v Blackwood [1998] 8 Tas R 256). The Court is concerned with the person's separate and independent welfare and interests ( Charlton v Baber [2003] NSWSC 745 at [52]). 183Section 67 permits a party to a proceeding before the Tribunal to appeal to the Supreme Court from any decision of the Tribunal in that proceeding as of right, on a question of law, or by leave of the Court, on any other question. Otherwise, the Act is silent as to the conduct of the appeal. 184The Supreme Court is not intended to be the forum in which an unsuccessful party in the Tribunal, in a case where no error occurred there, may have a second trial of the same issue by a Judge under the guise of an appeal. The mere fact that a Judge might have reached a different conclusion had he, or she, been determining the issues at first instance does not mean that the Tribunal fell into error. Mere disagreement with the Tribunal's decision does not justify giving leave to appeal. 185Thus, the existence of an error of law is not merely a qualifying condition to ground an appeal without leave it is also the subject matter of the appeal without leave. It is a threshold requirement for the exercise of the Supreme Court's appellate jurisdiction in relation to the decision of the Tribunal. 186Where there is an Act of Parliament committing the ordinary fact finding task to a tribunal "it would not be right to upset them and have fresh hearings on points of meticulous criticism of their reasoning". The Court should review the decision "broadly and fairly" and not interfere as long as the Tribunal members have "directed themselves properly and fairly on the facts and they have not gone wrong in law", per Lord Denning MR, Aid Society Ltd v Day [1978] 1 CR 437, 443; Re R [2000] NSWSC 886 at [17]. 187In Re R , Young J (as his Honour then was) noted that: "25 Just what is in the category of a question of law is sometimes hard to decide. However, generally speaking the matter is quite clear. If there is a question as to the meaning of an Act in the circumstances, if there are other questions of construction of the law or vital agreements, if there is a finding of fact made of which there is no evidence to support it or perhaps if so much irrelevant material enters into the decision making process that it is a nullity, then one has a question of law. Outside that field, normally one has a question of fact. This is so even if there is a finding of fact which is against the evidence and the weight of the evidence: Haines v Leves (1987) 8 NSWLR 442, 469 and 470. This is an oversimplification, but, generally speaking, is the way in which the distinction operates." 188The formulation 'question of law' is wider than 'error of law' ( Attorney General for the State of New South Wales v X (2000) 49 NSWLR 653 at 677). Similarly, an appeal "on a question of law" is narrower than an appeal that "merely involves a question of law" ( Hussain v Minister for Foreign Affairs [2008] FCAFC 128; (2008) 169 FCR 241 at 254. 189However, it is not enough to show that the Tribunal's reasons are so expressed as to suggest the possibility that it proceeded on a wrong view of the law. The Court is not entitled to interfere with the decision unless it is satisfied that there was a vitiating error of law: XYZ v State Trustees Ltd [2006] VSC 444 at [31]; 25 VAR 402. Thus, the question of law must be such that, if there is shown to be error in respect of the question, the appellant's claim to relief will thereby be advanced. 190In determining whether the jurisdiction of the Supreme Court has been properly invoked under s 67, form should not prevail over substance: Birdseye v Australian Securities and Investments Commission (2003) 76 ALD 321 at 327. This Court should not ignore a question of law due to its deficient articulation by an unrepresented litigant: Hoe v Manningham City Council [2011] VSC 37; Kowalski v Chief Executive Officer of Medicare Australia [2010] FCA 413; (2010) 185 FCR 42. 191In relation to factual findings, where a decision maker makes a finding of fact without any evidence, or without probative evidence, or gives inadequate reasons for a factual finding, an error of law will be made: Ormwave Pty Ltd v Smith [2007] NSWCA 210; 5 DDCR 180 at [14] per Beazley JA (with whom Santow and Ipp JJA agreed). 192A finding of fact made that is against the weight of evidence is not an error of law: Azzopardi v Tasman UEB Industries Ltd (1985) 4 NSWLR 139 at 151. Nor is simply making a wrong finding of fact. Yet, the question whether there is any evidence of a particular fact is a question of law: Minister for Immigration and Multicultural Affairs v Al-Miahi [2001] FCA 744 (at [34]). 193Findings as to credibility are findings of fact, and are entrusted to the Tribunal alone to make: SZLPN v Minister for Immigration and Citizenship [2010] FCA 202 per Flick J. Leave to appeal against the merits (or factual findings) of the Tribunal is necessary. 194Respectfully, I agree that the court should be careful to avoid converting an application for leave into a preliminary hearing of the appeal. Making any detailed analysis of the issues raised and expressing any concluded views on them should be avoided. The assessment of the issues should be similar to the "rough and ready" approach suggested by Brennan CJ and McHugh J in Jackamarra v Krakouer [1998] HCA 27; (1998) 195 CLR 516 at [9]. 195The discretion to grant leave on any other question conferred by the Act is in untrammelled terms. It cannot, and should not, be fettered. Leave is not necessarily granted simply because the Court does not agree with every aspect of the Tribunal's reasons. In the end, whether leave is granted must always depend upon the justice of the case, as it appears to the court. 196Whilst there is an obvious danger in seeking to summarize the considerations which bear upon the granting of leave to appeal on "any other question", the following may be noted (see, for example, Slinko v Guardianship And Administration Tribunal [2006] QSC 039; [2006] 2 Qd R 279 at [9] - [16]): (a) It is clearly not intended that there be a re-hearing in the Supreme Court, on the facts, simply for the asking. The fact that there is a requirement for leave is a 'control filter' designed, among other things, to protect respondents from the cost of a full hearing of appeals which should not properly be entertained: World Best Holdings Ltd v Sarker [2004] NSWSC 935. (b) To warrant a grant a leave, an applicant must demonstrate an arguable case of error in a finding, central, and not merely peripheral, to the determination, such that it would be unjust to allow the finding to stand. Where the order is final, that injustice will often be more readily discernible: Secretary to the Department of Premier and Cabinet v Hulls [1999] VSCA 117; [1999] 3 VR 331 at 337. (c) The suggested factual error, or errors, must rest in the adoption of a factual position beyond the realms of reasonableness, or one that is clearly mistaken. (d) The factual error, or errors, should be plainly and readily apparent. The Court ought not embark on a comprehensive re-examination of all of the evidence to identify the error or errors. It would subvert the legislative intent if, factual error being suggested, the court were to embark on a comprehensive re-examination of the facts of the case to exclude the possibility. (e) Usually, it should be possible to reach a view whether error is seriously arguable in a relatively broad way, without the need for an extensive journey into the proceedings before the Tribunal. (f) It is unnecessary and undesirable to attempt to specify the kind of circumstances that would justify leave being granted. The discretion to grant leave, which is conferred by the Act in untrammelled terms, cannot, and should not, be fettered, by judicial decision: Secretary to the Department of Premier and Cabinet v Hulls . (g) On the reasonable assumption that the Tribunal carefully and conscientiously goes about its task, a grant of leave to appeal on the facts should be rare. The Court should be slow to interfere with ordinary findings of primary facts. (h) Whether leave is, or is not, granted must always depend upon the justice of the particular case: Secretary to the Department of Premier & Cabinet v Hulls , per Phillips JA at 337. (i) The public or general importance of the "other question" which has been identified may be a consideration on the application for leave. 197Although the Act does not specify it as a requirement, it would be useful if, as part of the initiating process, an appellant specified any material facts that she, or he, contended that the Tribunal should, or should not, have found. 198In P v D1 [2011] NSWSC 257, Slattery J reiterated the principles that apply in such appeals. His Honour said: "55 The legislature has committed the primary working machinery of the Guardianship Act to the Tribunal and its decisions are to be given great weight; but it is probably inaccurate to describe the Tribunal as a "specialist" Tribunal: K v K [2000] NSWSC 1052, [14]. On appeal under s 67 the Court's approach is to deal with a matter broadly and fairly and not to interfere if the Tribunal members have directed themselves properly and fairly on the facts and have not erred in law: Retarded Children's Aid Society v Day [1978] ICR 437 at 443; Re R [2000] NSWSC 886 and K v K [2000] NSWSC 1052, [14]. But one of the functions of the Court is to ensure that the Tribunal has guidance upon the proper interpretation of this legislation so that the Tribunal is integrated into the machinery of justice applicable in this field of jurisprudence. 56 It has not been clearly decided in what circumstances the Court will grant leave to appeal under s 67: the issue has been touched upon in a number of cases: see for example Re R [2000] NSWSC 886 and K v K [2000] NSWSC 1052. In K v K at [15] Young J suggested that leave may be granted in respect of "broad questions of administration and policy and the applicability of policy to individual cases, even if they are not questions of law". But here the plaintiff has not identified any such questions of policy, nor are any such questions obvious from the four Tribunal decisions from which appeals are now sought. This case is about the circumstances of the fifth defendant and the guardianship orders made in respect of her. It is to be approached as one in which the plaintiff seeks the Court's leave to appeal against findings of fact. 57 If a "question of law" is identified, then there is a right to appeal: Guardianship Act s 67(1)(a). Here the plaintiff was only seeking to disturb the Tribunal's findings of fact. The classic statement of circumstances in which a question of law can be found by an appellate tribunal where the appellant seeks to disturb findings of fact is in the judgment of Jordan CJ in The Australian Gaslight Co v The Valuer-General (1940) 40 SR (NSW) 126, at 137-138 which in summary is that: a finding of fact by a tribunal of fact cannot be disturbed if the facts referred to by the tribunal on which the finding is based are capable of supporting its finding and there is evidence capable of supporting its inferences; such a finding can only be disturbed if (a) there is no evidence to support its inferences, (b) if the facts inferred by it and supported by evidence are incapable of justifying the finding of fact based on those inferences, and (c) the tribunal of fact had misdirected itself in law: see also Azzopardi v Tasman UEB Industries Ltd (1985) 4 NSWLR 139 and Australian Broadcasting Tribunal v Bond (1990) 170 CLR 321. Here the plaintiff's argument did not identify any particular factual finding of the Tribunal for which there was no evidence to support the finding or the Tribunal's inference from it. Indeed the plaintiff did not seriously attempt such an exercise in the course of submissions. This is not a criticism of the plaintiff's legal advisers, as all the Tribunal's decisions appealed from appeared to the Court to be carefully reasoned with clear findings of fact on matters relevant to the Tribunal's jurisdiction and the disposition of the matters in issue. Really the only question in this case for the Court is whether leave to appeal should be granted from any of the Tribunal's four decisions "on any other question", that is any question other than a question of law: Guardianship Act s 67 (1)(b). 58 But the question of the subjects on which leave to appeal should be granted is more uncertain. In K v K [2000] NSWSC 1052 at [15] Young J described the Court's approach to granting leave under Guardianship Act, s 67(1)(b): "[15] It would seem to me that s 67 of the Guardianship Act operates so that broad questions of administration and policy and the applicability of policy to individual cases, even if they are not questions of law, may well be subjects on which the Court will grant leave to appeal. On the other hand, it is very unlikely that the Court will grant leave to appeal when there is a problem with a fact finding exercise unless there are clear indications that the Tribunal has gone about that fact finding process in such an unorthodox manner or in a way which is likely to produce an unfair result so that it would be in the interests of justice for it to be reviewed." 59 Young J's statement provides present guidance. ..." 199On the leave application, Young J (as his Honour then was) in S v S [2001] NSWSC 146 had said: "12 The next consideration is how the Court should deal with leave applications. In my view these should be dealt with almost wholly on the papers. The appellant must establish in his or her affidavit evidence why, in view of the principles I have just stated, leave should be granted. Leave should then be considered by the Judge dealing with the Protective List, either in chambers or in court, with minimal submissions. If this were not so then the whole scope of the Act in restricting appeals to questions of law as a general rule, and in making the Guardianship Tribunal the primary Tribunal, would be thwarted. 13 However, as the practice has not yet been clearly laid down, in the present case I read the affidavits, I asked questions of counsel, and then I afforded an opportunity to the plaintiff to give additional oral evidence on certain matters which concerned me and allowed cross-examination on that. This will not normally occur." 200The appeal, under the section, must be instituted, relevantly in the present case, within the period ending 28 days after the day on which the written instrument setting out the formal reasons for the decision is "furnished to" the person (s 67(2)(b)), or within such further time as the Supreme Court may, in any case, allow (s 67(2)(c)). Thus, the time limit prescribed is predicated upon the decision having been "furnished" to the appellant. The statutory time limit is a substantive provision laid down by the Act, itself and is not merely a procedural time limit. 201There is no definition "furnished" in the Act. The word is likely to simply mean "provided to" or "make available to" or "deliver to": Australian Foremen Stevedores Assn v Crone (1989) 20 FCR 377; 98 ALR 276. The relevant definition of 'furnish' in the Oxford English Dictionary is 'to provide or supply with (something)'. 202The Act is also silent upon the particular method by which written instrument setting out the formal reasons for decision may be furnished. In Hayman v Griffiths; Walker v Hanby [1988] QB 97, which were criminal proceedings under the Value Added Tax (General) Regulations 1985 (UK), it was held that taxpayers had fulfilled their statutory obligation to "furnish" a return by posting the duly completed statutory form in a pre-paid and pre-addressed envelope supplied for the purpose by the Commissioner of Customs and Excise, notwithstanding that the Commissioner had never received it. Mann J accepted that the meaning of the word 'furnish' involves a receipt of a thing before it can be said that the thing has been furnished. 203The Court had followed the same reasoning in Aikman v White [1986] STC 1. However, in each case, the taxpayer had complied with the direction as to compliance given by the Commissioner. 204The word, in the context of the Act, will take its colour depending upon whose perspective - the sender or the receiver - the matter ought properly to be considered. It seems to me that two stages are required - the positive act of sending or delivering on the part of the furnisher, and the receipt by the recipient of what is furnished. If this is correct, the burden, initially, would be on the furnisher to show how that had been done. The burden would then shift to the recipient to prove that he, or she, had not received, in fact, that which had been furnished. 205There is a dispute, in this case, that the appeal has been commenced within time. 206If the appeal is within time, or the time is extended, the Supreme Court hears, and determines, the appeal (s 67(3) of the Act) and may make such orders as it thinks appropriate in the light of its decision. Those orders, without affecting the generality of subsection (3), include: (a) an order affirming, or setting aside, the decision of the Tribunal; and (b) an order remitting the case to be heard and decided again by the Tribunal (either with or without the hearing of further evidence) in accordance with the directions of the Supreme Court. (s 67(4) of the Act) 207In relation to the phrase " may make such orders as it thinks appropriate in the light of its decision", in House v Defence Force Retirement and Death Benefits Authority [2011] FCAFC 72 at [30], Greenwood J said: "30 In McAuliffe v Secretary, Department of Social Security [1992] FCA 483; (1992) 28 ALD 609, the Full Court (Spender, Foster and O'Loughlin JJ) at p 618 accepted that s 44(4) of the AAT Act by conferring power to "make such order as [the Court] thinks appropriate by reason of its decision" contemplates that if the Court is of the opinion that although error of law has been demonstrated, the decision is nevertheless clearly correct on the material before the Tribunal, it is open to the Court to dismiss the appeal. See also, to the same effect, Austin v Deputy Secretary, Attorney-General's Department (1986) 12 FCR 22 at 26, per Fisher, Sheppard and Burchett JJ; and, State Rail Authority (NSW) v Collector of Customs [1991] FCA 610; (1991) 33 FCR 211 at 217 per Beaumont, Burchett and Foster JJ. That principle was applied by Sackville J in Morales v Minister for Immigration and Ethnic Affairs (1995) 60 FCR 550 at 560-561; (1995) 41 ALD 71 at pp 80 and 81 and accepted by the Full Court in Harris v Repatriation Commission [2000] FCA 1687; (2001) 62 ALD 161, per Whitlam, Sackville and Mansfield JJ at p 163 [7]. The scope of the power under s 44(4) and s 44(5) of the AAT Act however, is not unconstrained: Morales; Minister for Immigration and Ethnic Affairs v Gungor [1982] FCA 99; (1982) 4 ALD 575 at 585, Sheppard J. 31 It follows therefore that when the Court is considering whether an applicant should be denied relief on the ground that a demonstrated error of law could not have materially affected the Tribunal's decision, the Court must be satisfied that the error of law did not deny the aggrieved applicant of the possibility of a successful outcome ( Ex parte Aala ; Lu v MIMIA ) or, put another way, the error of law (ultimately relevant to the Tribunal's findings of fact) could make no difference (Gleeson CJ, Ex parte Aala ) to the result already reached. Dismissing an appeal in the face of a demonstrated error of law, on the ground that the decision of the Tribunal is "clearly correct", is to be understood as a conclusion that the Court is satisfied the demonstrated error did not deny the aggrieved applicant of the possibility of a successful outcome. A conclusion that the Tribunal's decision is "clearly correct" necessarily means no possibility of a successful outcome on the material before the Tribunal subsists. A test framed by the Full Court in Hill v Repatriation Commission in terms of the Court not refusing relief if satisfied that the error of law "arguably even possibly" affected the decision reached is simply an emphatic restatement of the test in Ex parte Aala and applied in Lu v MIMIA that relief will not be refused in the face of demonstrated error unless there is no possibility of a successful outcome. An arguable possibility remains a possibility. As to the application of Stead v State Government Insurance Commission (supra) to appeals under s 44 of the AAT Act, see Hoskins v Repatriation Commission [1991] FCA 559; (1991) 32 FCR 443 per Pincus J and Dolan v Australian and Overseas Telecommunications Corporation [1993] FCA 202; (1993) 42 FCR 206 per Spender J." 208In Hill v Repatriation Commission [2005] FCAFC 23, (2005) 218 ALR 251 Wilcox, French and Weinberg JJ, at [81]: "If an error of law can be seen to have affected the decision reached, or arguably even possibly have done so, ordinarily the decision will be set aside" [emphasis added]. The remedy will go (at [82]) unless it is "manifestly clear that the error in no way contributed to the decision". 209Subject to any interlocutory order made by the Supreme Court, an appeal operates to stay the decision appealed against. 210The principles set out in s 4 of the Act are intended as an aid to interpreting and applying the Act as a whole, and even in this appeal, should guide the considerations that should be observed. The relevance and applicability of those principles will depend on all the circumstances of the case: OT v OU [2010] NSWADTAP 9.

Extension of Time to Appeal 211If the appeal was not filed within time, the first question is whether the Court should allow further time to appeal. There are no specified criteria in s 67 to determine the answer to this question. 212The relevant principles to be applied in deciding whether to extend time for the appeal, or an application for leave to appeal, at least from a court, are set out in Gallo v Dawson [1990] HCA 30; (1990) 93 ALR 479. In my view, those principles apply equally in an appeal from a tribunal. 213The granting of leave to appeal out of time involves the exercise of discretion and, therefore, is not automatic. The discretion is given for the sole purpose of enabling the Court to do justice between the parties. In determining whether refusal will work an injustice it is necessary to have regard to the history of the proceedings, the nature of the litigation, the proposed grounds of appeal and the consequences for the parties of the grant or refusal of the leave. An applicant bears, or in this case, if required, the Plaintiffs bear, the burden of persuading the court that there are proper grounds to grant the application for an extension of time: Tomko v Palasty (No 2) [2007] NSWCA 369 at [80]; Nanschild v Pratt [2011] NSWCA 85 at [44] per McColl JA. 214Generally speaking, on the question of extending time, the Court considers: (a) The length of the delay and whether there is a satisfactory explanation for the delay. (b) The adequacy of the information conveyed to the Plaintiffs (in this case) at the time the decision was notified to them, both as to the reasons for the decision and as to their entitlement to appeal. (c) Whether any prejudice would be suffered by either party if the time to appeal is, or is not, extended. (d) Whether either party has engaged in any unconscionable conduct. (e) Whether the prospects of success of the appeal are such as not to render the extending of time an exercise in futility. (f) The nature of the decision below and the consequences of the decision upon the appellants' rights; See: for example, WL v NSW Trustee and Guardian [2011] NSWADTAP 22 at [11]; FX v NSW Trustee and Guardian (External) [2011] NSWADTAP 5 at [12]. 215It would be wrong to regard these matters as complete, or to treat each as necessarily applicable in every application for an extension of time.

The Grounds of Appeal 216The task of articulating the grounds of appeal, and identifying questions of law can be difficult, particularly for self-represented litigants. No doubt, this explains the nature, and length, of the grounds set out by the Plaintiffs in their Summons. 217It is fair to say, without being unnecessarily critical, that there was a lack of precision and some duplication in the matters identified in the Summons. Importantly, also, the Summons does not differentiate between the Plaintiffs in the complaints that are made. For that reason, I shall not encumber these already lengthy reasons with all of the 43 grounds referred to in the Summons or use the wording in the Summons. 218The grounds of appeal, and the issues raised may be summarised as follows: (i) The Tribunal erred in appointing a financial manager and guardian for the third Plaintiff (grounds 1, 2, 7, 10, 13, 14, 26, 27, 30, 34, 35, 36, 38 and 43). (ii) If a financial manager, or guardian, was to be appointed, the Tribunal should have appointed the first and second Plaintiffs jointly, instead of the NSW Trustee and the Public Guardian respectively (grounds 27, 28, and 29). (iii) The Tribunal erred in appointing a separate representative for the third Plaintiff (ground 3) and that the separate representative acted improperly (grounds 4, 5, and 6). (iv) The Tribunal did not give procedural fairness and denied natural justice (grounds 8, 9, 11, 12, 18, 22, 23, 32, 33, and 42). (v) The Tribunal was biased and not impartial (grounds 9, 24, 25, 26, 31, 33 and 39). (vi) The Tribunal erred in its receipt and acceptance of the evidence (grounds 14, 16, 17, 19, 20, 21 and 40). (vii) The Tribunal is unconstitutional and lacks jurisdiction (ground 15) the proceedings were an abuse of process (ground 37) and there was undue influence (ground 41). 219Paragraphs (iv), and (vii) above have a legal complexion; paragraphs (i) and (ii) appear to be factual and appear to be an appeal on the merits; whilst paragraph (iii), (v) and (vi) appear to be mixed law and fact. Accordingly, grounds (i) and (ii), fall within "any other question" in s 67(1)(b) and the leave of the Court is required. 220Even though I shall not address every individual ground of appeal or every submission made by the Plaintiffs, I consider that I am not obliged to do so. In this regard, I have adopted the approach endorsed by the Court of Appeal in Bar-Mordecai v Rotman [2000] NSWCA 123 at [212]: "Many of the frequently repeated submissions were manifestly untenable, and many were manifestly misconceived or lacking in any substance. To address every one of the matters purported to be raised in the submissions of the appellant (written and oral) would be well nigh impossible. It is also unnecessary, because while we have considered all that the appellant put in his submissions there is no need to discuss arguments which are hopeless or inconsequential to the result in the proceedings. In accord with the approach explained in Australian Breeders Co-operative Society Ltd v Jones (1997) 150 ALR 488 at 503 and Amadio Pty Ltd v Henderson (1998) 81 FLR 149 at 175, we have confined these reasons to those issues with which we understand the appellant has principally concerned himself and which we see as of some significance or consequence."

Is Extension of time necessary for filing the Appeal? 221Before dealing with the grounds of appeal, it is necessary to consider the submission of the second and third Defendants that an extension of time is required because the Plaintiff's Summons was filed outside the period permitted by the Act and that the Court should not grant that extension. 222In this case, if the Summons was filed out of time, the delay was a matter of weeks. Importantly, neither the first, nor second, Plaintiff had legal representation. There is no evidence that the legal representative of the third Plaintiff, who represented her at the review hearing, provided her with any advice on an appeal from either decision of the Tribunal. 223I have earlier identified the deficiencies in the evidence of the second and third Defendants relating to the proof that the written instrument setting out the formal reasons for the decisions, in each case were posted to the Plaintiffs. 224Had there been proper proof of service by post, I would have had have some concerns about the Plaintiffs' assertion that three separate letters, each of which is said to have contained a copy of the written instrument setting out the formal reasons for decision of 4 December 2009, which were incomplete and incomprehensible. 225However, it was accepted by the solicitor for the second and third Defendants, during the submissions, that there is no basis for disbelieving the evidence of each of the first and second Plaintiffs that she did not receive a complete copy of the reasons for decisions until 2 August 2010. Accordingly, there is no need for the time for the appeal to be extended in respect of the decision of 4 December 2009 because the Summons was filed within 28 days after the day on which the written instrument setting out the formal reasons for the decision was furnished to the first and second Plaintiffs. 226As the third Plaintiff was not living at the Bondi property at the time any of the letters were, apparently, posted to her, I am satisfied that she was not furnished with a copy of the written instrument setting out the formal reasons for either decision. There is no specific evidence at all that she was, otherwise, furnished with the reasons for either decision, or, if she was, when that was done. I am, therefore, satisfied, that her appeal is filed within time. 227In any event, even if I did not accept the evidence of the first and second Plaintiffs, I would extend the time for the appeal of the financial management order made on 4 December 2009. Whilst a review of the guardianship order occurred, it seems at the request of the Tribunal, there was no review of the financial management order. It would not have been unreasonable, in those circumstances, for the Plaintiffs to await the conclusion of the review of the interim guardianship order before appealing both decisions. 228Importantly, also, if there were any prejudice to the second and third Defendants (which is accepted as doubtful), it is overcome by the fact the Tribunal may revoke a financial management order at any time. 229The prejudice that was referred to by those Defendants in submissions was the delay in having the litigation with the Council determined since interest on the judgment debt was continuing to accrue. However, that prejudice would occur whether or not the time is extended, since the financial manager has not been able to resolve that litigation. 230The prejudice to the Plaintiffs in not extending the time would be that they could not proceed with their appeal. That the Tribunal may upon application, at any time, revoke the orders made, does not ameliorate, entirely, that prejudice because of the acknowledged delay that would occur in bringing the matter back before the Tribunal. 231There was no evidence that the first and second Plaintiffs did not receive the written instrument setting out the formal reasons for the decision of 8 and 19 February 2010, being the reasons for decision of 12 March 2010. Therefore, I must consider whether to extend the time for the appeal so far as it relates to that decision. My task is made somewhat easier because of the lack of evidence of the reasons for decision of that date being furnished to the third Plaintiff. 232It is also made easier where one of the parties who is appealing is the person the subject of the financial management and guardianship orders, and where the Defendants are the financial manager and guardian who have been appointed. 233Also, very fairly, the legal representatives for the second and third Defendants accepted that they could not point to any prejudice that those Defendants would suffer if time were extended. Finally, for reasons to which I shall come, I have come to the view that the strength of the Plaintiffs' appeal warrants the extension of time. 234Therefore, I am satisfied that I should extend the period for the filing the appeal so far as it relates to the reasons for decision delivered in March 2010.

Procedural Fairness Ground of Appeal 235In John v Rees [1970] Ch 345 at 402, Megarry J said: "[T]hose with any knowledge of human nature who pause to think for a moment [are not] likely to underestimate the feelings of resentment of those who find that a decision against them has been made without their being afforded any opportunity to influence the course of events." 236In order to obtain the benefit of the rules of procedural fairness, a person's "interests, rights or legitimate expectations" must be affected. There can be no doubt that, the third Plaintiff, as the person in respect of whom the orders were being sought, was a person whose interests were affected. 237Similarly, in my view, as the carers, and the closest family members of the third Plaintiff, the first and second Plaintiffs was each a party to the Tribunal proceedings (see, Appendix to reasons for decision) and a person who put herself forward as a "suitable person" to be appointed as her financial manager and/or her guardian. Accordingly, the interests, rights and legitimate expectations of each would be affected by the making of each order. 238I respectfully refer to GM v Guardianship Tribunal; GM v Protective Commissioner in which it was said: "29 The jurisdiction of the Tribunal includes power to appoint substitute decision makers to make decisions about a person's personal affairs and/or their property. These appointments deprive the person concerned of the benefit of making independent decisions about their personal, domestic and/or financial affairs. Consequently, the making of orders by the Tribunal will always affect their interests. By s 4(a) of the Act, the Tribunal must give the interests of the subject person paramount consideration. While the subject person's interests are paramount, they are not expressed to be the sole consideration that the Tribunal may take into account. R v London Borough of Wandsworth; Ex parte P [1989] 1 FLR 387, is a case concerning the extent to which procedural fairness should be afforded to a foster carer who was removed from a list of eligible carers because of allegations of child abuse. Ewbank J held that the Child Care Act 1980 required a local authority to give first consideration to the need to safeguard and promote the welfare of the child. Ewbank J added at p 5 that "The second duty in the context of this case is to be fair to parents, foster-parents and anyone else involved in its dealings." The court concluded that the local authority, although dealing with risks, rather than proof, did not provide the foster carer with sufficient material to meet the allegations which were made against her. 30 In this case GM was a party to the application for a financial management order by virtue of s 3F(5)(e) of the Act because he had a power of attorney in relation to GO at the time of the hearing. It is apparent that the Tribunal also treated him as a party to the guardianship application. The fact that a person is a party to proceedings does not automatically mean that his or her interests, rights or legitimate expectations are affected. In guardianship proceedings, it is common for parties merely to have concerns for the welfare of the person the subject of the proceedings. In this case, the applicant GN, was a social worker. Section 57A(1) of the Act empowers the Tribunal to join others as a party to the proceedings "because of the person's concern for the welfare of the person the subject of the proceedings or for any other reason." Another reason may be that the person's interests or legitimate expectations are affected by the Tribunal's decision. 31 In this case there was no suggestion that GM had any relevant "legitimate expectations". A legitimate expectation cannot be the expectation of procedural fairness. In Attorney General for New South Wales v Quin (1990) 170 CLR 1 at 55 Dawson J stated that: It is when the expectation is of a fair procedure itself that the concept of a legitimate expectation is superfluous and confusing. 32 Mason CJ in that case took a slightly different view when he said, at p 21, that "legitimate expectation may consist of an expectation of a procedural right" but His Honour noted that such an expectation "will not necessarily be the same as the procedure which procedural fairness or good administration . . . will demand." On the basis of these observations our view is that while there cannot be a legitimate expectation that procedural fairness will be applied there can be a legitimate expectation that a particular procedure will be followed. It is not apparent, from the evidence available to the Appeal Panel, that GM had any particular expectation that the Tribunal would follow certain procedures. Consequently, in order for any of the rules of procedural fairness to apply to GM, his rights or interests must be affected. 33 The word "interests" in this context has been interpreted broadly. In Kioa v West (1985) 159 CLR 550 Mason J said at 582 that interests may relate to "personal liberty, status, preservation of livelihood and reputation, as well as to proprietary rights and interests." A person's interests must be affected directly and not merely in the same way in which the interests of an ordinary member of the public are affected. ( Kioa v West per Mason J at 584 and per Brennan J at 619-20.) 34 The Tribunal's role in this case was firstly to determine whether the pre-requisites for a guardianship and financial management order in relation to GO had been met. Once it had determined that those pre-requisites had been met, the Tribunal needed to decide who to appoint as the guardian and financial manager. It is incumbent on the Tribunal not to appoint the Public Guardian if an order can be made appointing some other person as the guardian. (See s 15(3) of the Act.) The only person putting himself forward as willing to act as guardian was GM. 35 In relation to the appointment of a financial manager, s 25M of the Act provides that the Tribunal may "(a) appoint a suitable person as manager of that estate, or (b) commit the management of that estate to the Protective Commissioner." Although GM was not the applicant before the Tribunal, he put himself forward as being an appropriate person to be his mother's guardian and to manage her financial affairs. In a practical sense he was applying to the Tribunal for that role (which could be characterised as a responsibility, a privilege or a benefit) to be conferred on him. Consequently, it cannot be said that the Tribunal was exercising its powers without any consideration of GM as an individual. His interest in being appointed as his mother's guardian and financial manager was affected by the Tribunal's decision." 239In McDonald v Guardianship and Administration Board [1993] VicRp 36; [1993] 1 VR 521 at 530, Fullagar, Tadgell and JD Phillips JJA said: "Guardianship and administration orders are calculated to achieve, at the instance of any person at all, a far-reaching deprivation of the freedom of action not only of represented persons but or near relatives of such persons. This is not to deny that there may be cases where the jurisdiction [to make such orders] may be justifiably invoked. The [legislation], however, prescribes very important safeguards against the making of inappropriate guardianship and administration orders.[10]" 240That the third Plaintiff's husband, from whom she was separated, was not given notice, does not seem to me to be a matter which is relevant on this ground, or otherwise. There is no statutory obligation on the Tribunal to send a notice of hearing to persons, other than parties to the proceedings. The Plaintiffs did not identify him as a person to whom notice should be given. 241Even if he could, or should, have been identified as a party, or otherwise someone to whom notice should have been given, he did not appear before the Tribunal subsequently (in February 2010). Presumably, the first and second Plaintiffs could have informed him of the Tribunal hearing. 242The third Plaintiff's husband has not appeared in this appeal, or otherwise complained about the failure to give him notice. He was never put forward as "a suitable person" for appointment as guardian or financial manager. Finally, none of the Plaintiffs has indicated that he could have usefully added to the proceedings and they did not seek to adduce any evidence from him on the appeal. 243In my view, he was not a person whose interests, rights or legitimate expectations were affected and accordingly I am satisfied that the Tribunal was not required to afford him procedural fairness. In any event, s 10 and s 25I of the Act each provides that a failure to serve a copy of an application in accordance with this section does not vitiate the decision of the Tribunal on the application. 244On the issue of the refusal of the adjournment on 4 December 2009, being the hearing of the appointment of a financial manager and, in the events that happened, an interim guardian, I shall consider, first, whether the Plaintiffs were afforded procedural fairness in the hearing of 4 December 2009. 245According to the Plaintiffs, the first and second Plaintiff were not given an adequate opportunity to present a case in opposition to the case that was being made on 4 December 2009. They submitted that they were unable to obtain evidence, or provide documents about finances, or to respond to the medical evidence about the third Plaintiff's capacity to manage her own affairs. They also submit that they did not have a sufficient opportunity to consider the documents upon which reliance was being placed at the hearing. 246However before concluding that the Plaintiffs' argument is otherwise sustainable, I have considered the type of evidence that could have been advanced. I have done so because of the qualification to the principle of procedural fairness that only where compliance with the requirements of procedural fairness "could possibly have made no difference to the result" will relief be withheld: Re Refugee Review Tribunal; Ex parte Aala . 247It seems to me that the first and second Plaintiffs may have been able to adduce evidence of the type that they relied upon in the appeal, namely, the evidence of friends and neighbours who spoke to his, or her, observations going to the third Plaintiff's capacity to manage her affairs, as well as his, or her, observations going to whether the first and second Plaintiffs were "suitable persons" to be the guardians, or the financial managers, of the third Plaintiff. 248They may also have been able to obtain evidence from a medical practitioner, or medical practitioners, of the nature sought to be relied upon in the appeal, but which was rejected because of its late service. 249I am unable to conclude that compliance with the requirements of procedural fairness, by not allowing them a reasonable opportunity to do so, "could have made no possible difference to the result". 250Clearly, the members of the Tribunal, by raising the issue in the reasons for decision, considered that it was necessary to ensure that the Plaintiffs were accorded procedural fairness (see, Ex A13 at p.5). 251To conclude, as the Tribunal appears to have done, that immediately giving to the first and second Plaintiffs, on 4 December 2009, "an additional set of all background papers, including the reports and submissions" and adjourning "the hearing for some 35 minutes to allow them time to read those papers and discuss them with their mother" would avoid that procedural unfairness, in my view demonstrates an error. The error is more obvious when one considers the number, and the nature, of the documents relied upon in the Tribunal. 252I appreciate that s 10 of the Act does not require the Tribunal to give parties any particular period of notice prior to a hearing. However, at the hearing on 4 December 2009, it was accepted that none of the Plaintiffs had received the letter informing her of the hearing and that the first and second Plaintiffs had not had an opportunity to consider the documents that were sent with the letter. 253Bearing in mind the number, and the nature, of the documents, and since it was clear that they were opposing the application, to proceed with the hearing, albeit allowing them 35 minutes to read the documents, was, in my view, procedurally unfair. 254I accept, of course, that urgency is a relevant matter in determining whether a party has been afforded procedural fairness. ( Chen Zhen Zi v Minister for Immigration and Ethnic Affairs (1994) 48 FCR 591 at 600-601 per Black CJ; GM v Guardianship Tribunal; GM v Protective Commissioner ). Other considerations are cost and efficiency. 255Counsel, who represented the third Plaintiff on 4 December 2011, opposed any adjournment. However, as Palmer J noted in FA v Protective Commissioner [2009] NSWSC 415 at [11] a cautious approach must be taken to the making of financial management orders: "The authorities have made it clear that the liberty of the subject is not to be interfered with and restricted under guise of the Guardianship Act 1987 (NSW) or the Protected Estates Act 1983 (NSW) unless there is a strong and cogent reason for doing so, directly founded upon the demonstrated mental incapacity of the subject to care, or make appropriate decisions, for himself or herself. There is a fairly high standard of proof." 256Here, it was clear that the third Plaintiff was opposing the orders; the other Plaintiffs were asserting that there was no need for an order for guardianship or financial management to be made, or if it was, then they should be appointed as guardians and financial managers. For reasons to which I shall come, nothing would have been lost by granting the adjournment, and meantime, investigations might have been able to be carried out to ascertain whether there was any merit in their submissions. 257The issue of the continuation of the legal proceedings with the Council, in my view, was a relevant factor to be considered. A risk of financial loss, by reason of lack of competence, is referred to as part of the second limb of the test in PY v RJS at 702, namely that: "by reason of that lack of competence there is shown to be a real risk that either: ... or (ii) that such moneys or property which he or she may possess may be dissipated or lost". 258However, the fact that the Plaintiffs were in litigation with the Council, that they were defending certain proceedings and they had lodged an appeal, does not necessarily establish a risk of financial loss based on the lack of capability of the third Plaintiff. It is not suggested that the Tribunal was able to come to a clear view on the extent of such a risk other than in determining that if there was a judgment debt, interest would be accruing until the date of payment. 259In this case, the Tribunal had a degree of flexibility in adapting its procedures to the exigencies of the case. For example, the interests of the third Plaintiff could have been protected by the appointment of an interim financial manager, as was done with the limited appointment of the guardian: s 25H of the Act. 260In the circumstances, I am satisfied that the Plaintiffs are correct in their submission that there was a failure to accord them procedural fairness in proceeding on 4 December 2009, at least in relation to the appointment of the financial manager. In my view, the procedure that was followed on 4 December 2009, in relation to the appointment of the financial manager of the third Plaintiff, denied the Plaintiffs an opportunity to fully address, and, if able, to contradict, the material that was submitted in support of the application for the appointment of the financial manager. 261Whether what I have said is applicable to the Tribunal's decision regarding the appointment of the guardian is more difficult, firstly, because in the December 2009 decision, it was a hearing for the appointment of an interim guardian with limited powers. Secondly, there was, in effect, an adjournment granted to the Plaintiffs to enable the review that was granted and which review subsequently occurred. This was done, as stated, to provide procedural fairness. 262However, it is to be remembered that one complaint made by the first and second Plaintiffs is that they had disclosed that they wished to obtain alternative medical opinions on the third Plaintiff's condition and mental state, which opinion, or opinions, may have resulted in a different order for guardianship being made. They also wanted to obtain other evidence going to their relationship with the third Plaintiff which evidence might have been relevant to who was appointed. 263Bearing in mind the time of the year, and the fact that the third Plaintiff was a patient in hospital, the period granted, in my view, was too short to reasonably enable them to obtain alternative medical opinion(s). It was, however, probably sufficient to have enabled them to obtain the evidence of friends or neighbours. 264There seems to have been no urgency that could not have been cured, by the interim order for guardianship being for a longer period, with the result that the review hearing would have occurred later. To not allow the Plaintiffs a longer period to gather the evidence that they believed they required to oppose the application for a final order for guardianship, in my view, was procedurally unfair. 265It follows, although there was a review of the guardianship order, that the first and second Plaintiffs were not given a sufficient opportunity to gather the necessary evidence to allow them to put forward what they wished to in opposition to the making of a final guardianship order or in respect of the review hearing in early February 2010. 266Finally, before leaving this topic, I note that at the hearing in February 2010, one of the additional documents relied upon was the report of the Co-Ordinator of the Severe Domestic Squalor Project, Catholic Community Services. There is no evidence that a copy of this report was provided to any of the Plaintiffs prior to the review hearing, or at all. 267Another matter raised by the Plaintiffs related to the appointment and role of the separate representative and his failure to seek to obtain independent medical evidence about the mental state of the third Plaintiff, where it appeared to be an issue being raised by the Plaintiffs at the hearing on 4 December 2009. 268In relation to the Tribunal's decision on the appointment of the separate representative of the third Plaintiff, there were no reasons given at the time the appointment was made. The separate representative was appointed, however, to represent her interests. His role was "to present the views of the person whenever possible and also other relevant information and submissions to assist the Tribunal in making decisions under" the Act. However, "the separate representative is not bound by the views of the person", does "not act on the instructions of" the person. and "is not an advocate for the interests of other parties to the application": Exhibit A 20. 269The appointment of counsel as the separate representative of the third Plaintiff, on the initial hearing of the application that affected her rights, cannot be the subject of valid complaint. It is clear from what has been written above, that he was not the mere mouthpiece of the third Plaintiff. In any event, he ensured that the Tribunal was aware of her views. 270In relation to his appointment, I cannot see that it was a matter about which the Plaintiffs can complain. Rather than denying her the opportunity to be heard, his appointment was to ensure that the third Plaintiff would be given an ample opportunity to be heard. 271However, there is a further objective matter that is relevant to all of these issues. The Tribunal, in the reasons for decision of 12 March 2010, referred to the fact that the third Plaintiff's separate legal representative (Mr Barry) and counsel who had sought, and who was granted leave to represent her, had agreed that the third Plaintiff was able to give instructions to him. The acceptance of their views as to the capacity of the third Plaintiff in that regard demonstrated that at the review hearing there may have been a reasonable factual basis for an alternative view of her mental state that might have required it to consider the need for another medical opinion. (I have not ignored the other statement in the reasons as to the third Plaintiff's instructions regarding being able to "work off' her debts to Waverley Council. However, that would also be a matter that would have been able to be investigated.) 272This objective finding may also have been relevant to the issue of the identity of the person, or persons, to be appointed as financial manager and/or the guardian. The third Plaintiff had stated that, if a financial manager and/or guardian were to be appointed, which she disputed, she wished the first and second Plaintiffs to be appointed. There was also some evidence that they had, in November 2000, been appointed as her attorneys (subject to certain unidentified limitations). 273Having reached this view on the ground relating to procedural unfairness, it is necessary to deal with the other grounds of appeal only briefly. No disrespect is intended in doing so.

Bias 274As to ground (v), a perusal of the Tribunal's reasons for decision, in either case, discloses no ground for concluding there was actual, or ostensible, bias. There is nothing in either of the reasons for decision that result in the conclusion that "the parties or the public might entertain a reasonable apprehension that [the Tribunal] might not bring an impartial and unprejudiced mind to the resolution of the questions involved ...": Livesey v New South Wales Bar Association (1983) 151 CLR 288 at 293-4; see also Ebner v Official Trustee in Bankruptcy [2000] HCA 63; (2000) 205 CLR 337 at 344 (per Gleeson CJ, McHugh, Gummow and Hayne JJ). 275Nor can I find any basis for the view that members of the Tribunal were "so committed to a conclusion already formed as to be incapable of alteration, whatever evidence or arguments may be presented": Minister for Immigration and Multicultural Affairs v Jia Legeng (2001) 205 CLR 507 at 532 (per Gleeson CJ and Gummow J). 276To the contrary, the members of the Tribunal seem to have carried out the task dispassionately, and explicitly considering what was thought to be in the best interests of the third Plaintiff. Also, they considered, at least in relation to guardianship, the rights of the first and second Plaintiffs. 277Whilst the Plaintiffs are unhappy with the Tribunal's decision, they are required to demonstrate more than that. They must establish enough to satisfy me that a reasonable, detached observer could apprehend the Tribunal lacked independence and objectivity. To not accept the version of events, or all of the evidence given by one, or other, of the Plaintiffs, or to give unequal weight to that evidence, does not demonstrate bias. 278Furthermore, the suggestion made by the first Plaintiff in submissions that the Tribunal "showed bias in that it allowed the other side to speak longer and curtailed one side repeatedly but did not curtail the other side" is without evidentiary foundation. As stated previously, the Plaintiffs did not tender any transcript of the Tribunal proceedings which would enable me to further consider, or make a finding about, what is alleged. Accordingly, there is no basis for this submission. 279The Plaintiffs have not satisfied me of any bias in the Tribunal.

Failure to have regard to the views of the third Plaintiff 280As stated previously, in considering whether or not to make a guardianship order, the Tribunal is required to have regard to the views of the subject person: s 14(2)(a)(i). The Tribunal recorded the third Plaintiff's views in its reasons for decision of 12 March 2010 and noted that those views were not always consistent. Merely because it did not make a decision that reflected the views of the third Plaintiff does not mean that it did not take those views into consideration. It is not an error of law to make a decision that is inconsistent with those views. 281In any event, I am satisfied that the Tribunal took the third Plaintiff's views into consideration even though the decision did not accord with those views. Accordingly, this ground of appeal is not established either. 282Furthermore, the requirement to observe, or be guided by, identified principles, does not require the Tribunal, where it is given a discretion, to come to a particular conclusion. As has been pointed out, by way of example, observing the principle in s 4(b) of the Act does not necessarily mean that every person must be given complete freedom in relation to their personal, domestic and financial affairs: WL v NSW Trustee and Guardian at [76]; OT v OU .

Curtailing of Cross-Examination 283Similarly, that the cross-examination of witnesses by the first and second Plaintiff was curtailed (assuming that it was), does not demonstrate an error of law. Albeit it was said in the context of Supreme Court litigation under the Family Provision Act 1982, what Palmer J said in Tobin v Ezekiel [2008] NSWSC 1108 at [37] applies equally to a matter in the Tribunal: "37 Litigants are entitled to a fair opportunity to present their case; that does not mean that they can take as long as they like in doing so. The judicial time and administrative [sic] of this State's courts are strained by the press of litigants seeking to have their cases heard quickly and efficiently. No one litigant has the right to insist that his case will consume as much of the Court's time and resources as his own pockets will bear." 284In relation to other parts of the Act to which the Plaintiffs referred as not having been considered, I am satisfied that the Tribunal did, in fact, consider what it was required to. The Tribunal demonstrated that it had observed those principles by referring to them, expressly, in the written reasons for decision.

Unconstitutionality 285I enquired of the first and second Plaintiffs the basis for the ground of unconstitutionality. They submitted that if the Tribunal obtained evidence illegally, it could not be constitutional. The illegally obtained evidence was said to be an income statement of 8 October 2009 relating to the third Plaintiff from Centrelink. The document, which was tendered by the Plaintiffs, related only to information such as her date of birth, whether she is "partnered", whether she receives the maximum rate age pension, the amounts received and when last paid. 286It was said that the document had been obtained from their house "and was stolen by someone at the hospital, presumably the social worker or applicant" (T73.33 - 73.39). 287Section 55 allows the Tribunal to take into account relevant documentary material provided by a party. A party may produce documents and exhibits to the Tribunal pursuant to s 59. 288Having considered the document the subject of this ground of appeal, I am of the view that even if the Plaintiffs' submission regarding the circumstances in which the document was obtained are correct (about which I express no view), there was nothing in the document that could have prejudiced the Plaintiffs. The document did no more than state the true factual position and the matters it contained could not have been seriously in dispute. Accordingly, I do not think that there is any merit in this ground of appeal.

Other Matters 289The Plaintiffs clearly disagree with the Tribunal's decisions as to the making of a guardianship and financial management orders as well as to the appointment of the Public Guardian and the NSW Trustee. 290In its reasons for decision, the Tribunal, correctly, noted that it had to be satisfied of the three matters set out above before it could make a financial management order. There is nothing in the reasons for decision that suggests that it erred in the way it characterised the relevant legal tests, or applied those tests to the facts as found in relation to the third Plaintiff. 291In each of its reasons for decision, the Tribunal also, correctly, identified what needed to be established before a guardian could be appointed. The same points as made in the previous paragraph may be made in respect of the reasons for decision on the guardianship issue. 292However, in relation to the appointment of the Public Guardian as the guardian of the third Plaintiff, I have earlier referred to s 15. In W v G , Windeyer J said: "15 Restrictions on Tribunal's power to make guardianship orders ... (3) A continuing guardianship order appointing the Public Guardian as the guardian of a person under guardianship shall not be made in circumstances in which such an order can be made appointing some other person as the guardian of the person. 20 The Tribunal referred to this in its second decision. It is because the appeal raises questions of parties and the proper application of s 15(3) that I would grant leave to appeal if that were necessary. These are matters of general importance as opposed to the simple questions of fact, where it is undesirable that the court reconsider decisions of fact reasonably open to the Tribunal: K v K [2000] NSWSC 1052; C v C [2001] QSC 126. In any event I consider the s 15(3) issue raises questions of law on its proper interpretation in light of s 4 of the Act." 293The reasons for decision on the review stated the basis of the conclusion regarding the appointment of the Public Guardian. Importantly, Windeyer J, in determining the s 15(3) issue, also said: "25 ... There would be a considerable number of cases where no person would be available to be appointed. An example might be a disabled, destitute person with no friend or relative. Such a case might lead inevitably to the appointment of the Public Guardian. Nevertheless appointment of the Public Guardian should not, I think, be restricted to such cases. I consider that the proper meaning to be given to the section is to read it as saying that the Public Guardian should not be appointed in circumstances in which an order can properly be made in favour of another person. That requires not only that the person be willing, reliable and responsible, but that the appointment will result in the policy considerations and principles set forth in the Act being given effect. ... 26 While s15(3) must be interpreted within the context of the Act and in accordance with its principles, it must be given effect within those bounds. In Lunacy and Mental Health proceedings it has always been the policy to appoint a member of the family as committee or guardian of the person if that were possible. The policy is continued under the Act which created the office of Public Guardian. Just because a decision is required about accommodation and there is some dispute about this does not mean that a close family member holding one view ought not to be appointed. On the other hand if the Tribunal considered the evidence established that such a decision was likely not to be in the interests of the person under guardianship then the person who would make such a decision would not be a person who could properly be appointed under s15(3). In other words what is described as a "contest" is not sufficient reason not to appoint a person otherwise appropriate as guardian. ... the Tribunal would need to decide whether that fact meant that Mrs W could not properly be appointed so that the appointment of the Public Guardian was authorized pursuant to s15(3). 27 This is not a case of two persons entitled to be parties contending for different appointments. It is a case of Mrs W, as a family member and as a party because she commenced the proceedings, being brought into or considered as in contest with Ms M, who is not a party and is not applying for guardianship, but who has strong views in opposition to the appointment of Ms W. While I would not wish to be thought to be saying that the Tribunal proceedings should be made unnecessarily formal, I do think it is necessary that the standing of people whose opinions seem to be given considerable weight, is clearly set out. If that is not done, then it seems to me the Tribunal may be seen to be giving undue weight to the views of what in law might be termed "interfering bystanders", although I am not saying that to be the position here. If Mrs C had sought to be made a defendant in these proceedings before me I think it is likely I would have made such an order. Ms M was given the opportunity to seek that she be made a party to these appeal proceedings but stated that she did not wish to become a party. In any event, it is unlikely that I would have joined her because I would not have considered it would have been appropriate for her to be a party before the Tribunal. I should say, however, that I have no reason to think that Ms M, in taking the steps she had taken up to date, has not been acting in what she considers to be the best interests of Mrs G, although in truth she is probably putting more emphasis on the interests of Mrs C. I should add here that there are no other contestants for appointment. Mr B does not seek appointment; Mrs C does not seek appointment and in any event it would not be appropriate to appoint her; Ms M does not seek appointment and in any event would not be appointed in light of the claim by Mrs W." 294In my view, subject to one matter, the same comments may be made in this case. Here, as between the Plaintiffs, there was unanimity seeking the appointment of the first and second Plaintiffs. They had been the carers of the third Plaintiff for some time. 295One of the matters that caused the Tribunal concern, as it has caused me concern, is their attitude to the inspection of the Bondi property. I do not accept, as a reasonable response, the argument that to permit such an inspection would impinge upon their privacy, or, more importantly, the privacy of the third Plaintiff. Assuming a right to privacy, that right, in a case such as this, may be protected where it is interfered with in an arbitrary, or unlawful, manner. In this case, I do not consider an inspection of the Bondi property, on one occasion, and for a specific purpose, would interfere with their, or her, privacy in such a manner. To the contrary, an inspection would be reasonable and it would in accordance with the provisions, aims and objectives of the Act. 296Nor do I accept that to support the third Plaintiff's refusal to consent is justified upon the basis that she does not have to consent and that not doing so demonstrates her autonomy. Whilst it is true that she does not have to consent, an unreasonable refusal to do so, in the circumstances of this case, was considered and resulted in a different order to one that may have been made if the Tribunal had been satisfied that the environment to which she sought to return was safe and secure. In this regard, the paramount consideration was, and remains, the welfare and best interests of the third Plaintiff. 297In the circumstances, I am not satisfied that the conclusion reached by the Tribunal on the appointment of the Public Guardian was in error. 298Nor am I satisfied, that the failure to appoint the first and second Plaintiffs was an error. They did not appear to comprehend the importance of the Tribunal being satisfied of the condition of the Bondi property before the third Plaintiff would be permitted to return to live there. 299In relation to the receipt of evidence, what I have said above satisfies me that more time should have been allowed to the first and second Plaintiff to consider, and respond to, the evidence that was to be relied upon. To proceed to a hearing relying upon evidence that could affect the decision, in each case, and identifying it at the hearing, does lead to the view that a copy of it ought to have been provided and that a more reasonable time should have been allowed to the first and second Plaintiffs to consider and respond to it. 300Otherwise, I do not consider that the receipt of the evidence was in error, as clearly it was relevant to the matters that the Tribunal had to decide. 301There is simply no basis for stating that the proceedings in the Tribunal constituted an abuse of process. Similarly, there was no evidence of any "undue influence" (whatever that means in the context of this case) and nothing more needs be said about either ground.

Conclusion and Orders to be made 302I conclude that there was an error of law on the part of the Tribunal, as a result of the denial of procedural fairness to the Plaintiffs in respect of the conducting the hearing for the appointment of the financial manager on 4 December 2009. The Tribunal failed to grant an adjournment, which, in all the circumstances, could, and should, have been granted. 303Similarly, the review of the guardianship order in February 2010, without having given the first and second Plaintiffs a reasonable opportunity to obtain such evidence in opposition to the application as well as a reasonable opportunity to consider, and respond to, all of the evidence that was to be relied upon in the review application is also an error of law on the part of the Tribunal and demonstrates a denial of procedural fairness. 304However, I am satisfied that leave to appeal on any other question should be refused. 305The next question is what orders should be made in light of the conclusion that there has been an error of law. In this regard, the Court may make such orders as it thinks appropriate in the light of its decision. 306The Plaintiffs have sought an order that the orders made by the Tribunal "be dismissed or, in the alternative, set aside". 307Another alternative available is to set aside the orders and remit the matter to the Tribunal for rehearing and re-determination, allowing the Plaintiffs a reasonable opportunity to place all relevant material before the Tribunal. The parties would, where relevant, be permitted to submit fresh evidence to the Tribunal. 308This is an alternative that the parties both eschewed, not because of any criticism of the Tribunal, but because of the time it would take to obtain another hearing. 309It occurs to me that another alternative is to allow the Plaintiffs to serve the recent medical evidence, allow the Defendants an opportunity to consider that evidence, serve evidence in reply, if thought appropriate, and for this Court to determine whether the third Plaintiff is a person currently in need of a guardian or financial manager and if so, the consequential orders to be made. 310Finally, the Plaintiffs should be given the opportunity to ascertain if the litigation with the Council can be resolved. 311Before deciding upon what orders should be made, the Plaintiffs should be given a further opportunity to consider permitting an inspection of the Bondi property to ascertain whether it provides a safe and habitable environment to which the third Plaintiff may return if she is otherwise able to do so, or devising another practical method of satisfying the Court that it is a safe place to which the third Plaintiff may return if the Court concludes that is appropriate. 312I shall hear further submissions on which of these courses, or any other course, should be followed. The matter is adjourned to a date to be fixed. 313The only order I make today is one to extend the time to 30 August 2010, for the bringing of the appeal on the appointment of the Public Guardian as the guardian of the third Plaintiff, the date of the filing of the Summons herein.

Amendments 11 August 2011 - "third Defendant" changed to "third Plaintiff" Amended paragraphs: 29 11 August 2011 - "Counsel and the solicitor" changed to "Both counsel" Amended paragraphs: 89(g) 11 August 2011 - "A solicitor" changed to "Counsel" Amended paragraphs: 89(b) 11 August 2011 - "by the solicitor" changed to "by counsel" Amended paragraphs: 89(u) 11 August 2011 - "When asked by the solicitor" changed to "When asked by counsel" Amended paragraphs: 89(w) 12 August 2011 - "(Mr Barry) and the solicitor" changed to "(Mr Barry) and counsel" Amended paragraphs: 271 12 August 2011 - "might have required him to consider" changed to "might have required it to consider" Amended paragraphs: 271 DISCLAIMER - Every effort has been made to comply with suppression orders or statutory provisions prohibiting publication that may apply to this judgment or decision. The onus remains on any person using material in the judgment or decision to ensure that the intended use of that material does not breach any such order or provision. Further enquiries may be directed to the Registry of the Court or Tribunal in which it was generated. Decision last updated: 12 August 2011