[2025] WASCA 162
General information, not legal advice.
Court of Appeal (WA)
2025-11-06
Mitchell JA
Original judgment source is linked above.
(a) Delta Legal's professional fees would be charged in accordance with cl 3(c) of the Costs Agreement and that the costs are not fixed;
(b) costs estimates would be updated as the matter developed and she would be notified about it;
(c) she was welcome to approach him at any time with respect to Delta Legal's fees or any other matter as per annexure A1 of the Costs Agreement;
(d) she was free to terminate the Costs Agreement at any time;
(e) of Delta Legal's right to withhold her documents if her legal bill was not paid, and/or to lodge a caveat on her property; and
(f) she had the right to question Delta Legal's fees and would have one year, from the date of the last invoice, to ask for costs to be taxed by the court.
I estimated the costs for Family Law Matter between $5,000, if the parties resolve [the] matter by way of Binding Financial Agreement, or Form 11 Consent Orders and likely more than $100,000 if parties go for trial.
The August 2019 invoice covered work done between 4 March 2019 and 1 August 2019.[14]
(a) under a costs agreement made in accordance with pt 10 div 6 of that Act (div 6);
(b) an applicable costs determination if there was no costs agreement; or
(c) according to the fair and reasonable value of the legal services provided if there was no costs agreement or applicable determination.
Senior Practitioner (permitted to practise on his or her own account for 5 years or more)
Junior Practitioner (permitted to practise on his or her own account for less than 5 years)
On application by a client, the Supreme Court may order that a costs agreement be set aside if satisfied that the agreement is not fair or reasonable.
(c) whether the law practice has failed to make any of the disclosures required under Division 3;
(d) the circumstances and the conduct of the parties before and when the agreement was made;
(e) the circumstances and the conduct of the parties in the matters after the agreement was made[.]
(a) the basis on which legal costs will be calculated, including whether a costs determination applies to any of the legal costs; and
(c) an estimate of the total legal costs if reasonably practicable or, if that is not reasonably practicable -
(i) a range of estimates of the total legal costs; and
(ii) an explanation of the major variables that will affect the calculation of those costs;
(f) if the matter is a litigious matter, an estimate of -
(i) the range of costs that may be recovered if the client is successful in the litigation; and
(ii) the range of costs the client may be ordered to pay if the client is unsuccessful[.]
A law practice must, in writing, disclose to a client any substantial change to anything included in a disclosure already made under this Division as soon as is reasonably practicable after the law practice becomes aware of that change.
The current provision, s 288 of the LP Act, uses the language of 'fair or reasonable' ... It is unnecessary and inappropriate to attempt an exhaustive analysis of the denotation of that phrase. It is sufficient, for present purposes, to observe that:
If a court concludes that a costs agreement is not fair or not reasonable, the court may, but is not obliged under s 288 of the LP Act, to set aside the agreement. In considering whether to exercise the power conferred under s 288, the court will have regard to whether, within the context of the administration of justice, it is in the interests of justice in the particular circumstances of the case to set aside the unfair or unreasonable costs agreement. (citations omitted)
In this case, apart from the potential for a conflict of interest, there were factors which highlighted the need for Mr Strbac to pay additional attention to meeting his fiduciary duty to [the respondent]. He was aware the matter was very complex. Further, to Mr Strbac's knowledge, [the respondent] had had two previous lawyers with whose representation she was very unhappy, and she was already liable for legal costs to her previous legal representatives which had not been paid.
The Costs Agreement specified that fees would be determined only by applying the hourly rates to the units of time recorded by each staff member on the matter. The calculation of legal costs in such a manner means that the time recorded may not have even been time actually spent, having regard to the fact that time spent was rounded up, to be recorded in six-minute intervals only.
There is no evidence that any verbal explanation was given to [the respondent] as to the effect of the scale, the fact that the Costs Agreement removed the limits imposed by it, or that charging fees calculated on the third basis had the potential to be advantageous to Delta Legal when compared to the relevant determination.
In addition, the hourly rates outlined in the Costs Agreement were stated to apply on the basis of the person performing the task, not the nature of the task being performed. The potential for unfairness in the operation of the Costs Agreement as a result is obvious, and was highlighted in this case by the charging of fees for the use of the DMS. Given the invoices do not indicate who performed the work charged for, or the hourly rate which the work was charged, it is impossible to ascertain whether there was any discretion exercised in charging on the basis of the nature of the task performed. That impossibility in itself supports the proposition that the Costs Agreement is not fair or reasonable.
In my view, there was every prospect that a calculation of fees based on the third basis would result in fees greater than the fees to which [the respondent] would have been liable under the relevant determination.
Having regard to the potential conflict of interest which arose if Delta Legal were able to charge on the third basis, and the fiduciary relationship between it and [the respondent], in my view it would have been appropriate for those matters to have been explained to [the respondent] as part of the costs disclosure. There is no evidence that was done.
For the following reasons, I am satisfied that the Costs Agreement was not fair or reasonable:
(a) the failure on the part of [the appellants] to comply with the disclosure obligations of s 260(1) of the [LP Act];
(b) the fact that the failure to comply with s 260(1) included a failure to clearly disclose a matter of particular significance, namely the manner in which [the respondent's] legal costs were to be calculated;
(c) the fact that the failure to comply with s 260(1) of the [LP Act] involved not only non-disclosure, but misleading disclosure, namely as to:
(i) the otherwise applicable determination; and
(ii) the prospect of recovery of costs in the event of either a successful or adverse outcome having regard to the jurisdiction in which the proceedings were being conducted;
(d) the lack of explanation on the part of the defendants as to the consequences of [the respondent] entering into a costs agreement which enabled legal costs to be charged other than according to scale, and particularly that that arrangement was likely to be disadvantageous to [the respondent];
(e) the fact that [the respondent] was potentially vulnerable as a client seeking assistance in a complicated family law dispute, which must have been obvious to Mr Strbac, at least to some extent;
(f) the lack of information contained on the invoices, which meant that [the respondent] was unable to ascertain who performed the work charged for, how long it was said to have taken, or the hourly rate which had been applied to the work;
(g) the lack of regular invoicing between March 2019 and August 2019, notwithstanding that work was being regularly performed and billed during that period; and
(h) the lack of any other written update as to [the respondent's] legal costs during that period.
Accordingly, the Costs Agreement should be set aside.
The evidence available to me is not sufficient to enable me to make an order pursuant to s 288(5) of the [LP Act]. Accordingly, [Delta Legal] will need to re-issue bills in accordance with the applicable scale, and if [the respondent] seeks a costs assessment, that can be done in the ordinary way.
Two standards of appellate review of first instance judicial determinations are of present relevance, namely what has come to be referred to as the correctness standard and a 'House v The King' standard involving judicial restraint affording latitude to a trial judge. Under the correctness standard, the appellate court determines for itself the correct outcome while making due allowance for such 'advantages' as may have been enjoyed by the judge who conducted the trial or hearing [Warren v Coombes [1979] HCA 9; (1979) 142 CLR 531 at 552; see also Fox v Percy [2003] HCA 22; (2003) 214 CLR 118 at [23]]. With House v The King, appellate intervention is limited to circumstances where the trial judge: acted upon a wrong principle, or allowed extraneous or irrelevant matters to affect the decision; mistook the facts; failed to take into account some material consideration; or made a decision that was unreasonable or plainly unjust [House v The King (1936) 55 CLR 499 at 505]. These grounds for intervention contemplate the appellate court accepting that intervention is not warranted even though the members of the appellate court may have decided the matter differently to the judge at first instance, a circumstance that is reflected in the language adopted by the Court of Appeal in this case when it described the trial judge's conclusion as 'open' to his Honour. (some citations omitted)
Schedule: Costs Agreement between Delta Legal and the respondent
[Underlined text represents handwritten parts of the costs agreement]
This Agreement is between:
DELTA LEGAL Law Practice,
of L7, 524 Hay Street, Perth in the State of Western Australia ('us', 'we', 'our')
and
[The respondent]
of [respondent's address] in the State of Western Australia ('you')
and sets out the terms and conditions upon which we will represent you and which you have accepted and retained us on.
This document is an offer to enter into a Cost Agreement with you and by accepting it you will be regarded as having entered into a Costs Agreement. This means you will be bound by the terms and conditions set out in this document.
Acceptance must be made by signing and returning a copy of this document.
ANNEXED to this agreement and marked 'A1' is the Statutory Disclosure to Clients
TERMS AND CONDITIONS
Application of this Agreement
(a) In accordance with scale (Table A) published in the most recent Legal Profession (Supreme Court) (Contentious Business) Report. A copy of this scale is attached and it is inclusive of GST. ('T1')
(c) Those members of the firm that work on your matter will record the time they spend and charge according to the following rates.
Senior Practitioner Hourly rate of $450 inclusive of GST
Senior Associate Hourly rate of $400 inclusive of GST
Lawyer Hourly rate of $350 inclusive of GST
Junior Lawyer Hourly rate of $300 inclusive of GST
Paralegal / Clerk Hourly rate of $220 inclusive of GST
Junior Clerk Hourly rate of $110 inclusive of GST
The firm's fees are determined by applying these hourly rates to the units of time recorded by each staff member on your matter. Time is recorded in 6 minute intervals units. Each interval or part of it represents 1 unit. Thus 6 minutes equals 1 unit; also 3 minutes equals 1 unit. For example: the time charged for a phone call of up to 6 minutes will be 1 unit and the time charged for an attendance between 6 and 12 minutes, say 8 minutes will be 2 units.
Disbursements
Our disbursements are based on the following rates: [rates specified]
a) receive on your behalf any monies due to you in the course of or as a result of the proceedings;
>
> b) deduct from moneys you may receive and transfer to our own account, such amount as is necessary to pay our professional fees and disbursements in accordance with this Agreement.
>
> c) within 14 days of any such deduction and transfer, we will issue you with an account showing that monies have been applied by us towards payment of our professional fees and disbursements.
a) we have advised you that costs calculated in accordance with this Agreement may exceed the applicable scale which would otherwise apply;
>
> b) you may seek independent legal or financial advice concerning this Agreement before entering into it;
>
> c) there may be other solicitors who are willing to act for you at a lower cost or who may not require you to enter into a Cost Agreement;
>
> d) if you request our account(s) to be taxed by a taxing officer of any Court, we have the right to withdraw the account(s) in question and render a substituted account, which may be higher than that already presented to you; and
>
> e) you have read and understood all the terms of this Agreement and agree to be bound by it;
>
> f) you have received a copy of this Agreement including ANNEXURE A1
>
> g) any monies due and owing to you pursuant to the settlement in your case must be transferred through the Trust Account of Delta Legal in order for us to secure and obtain our fees.
...
I [respondent] have read and understood this document
AND
HEREBY INSTRUCT Delta Legal to act on the basis set out herein.
Signature: _____________________Dated:_____________
Signed for and on behalf of Delta Legal:
Solicitor's Signature: ____________ Dated______________
Al
STATUTORY DISCLOSURE TO CLIENTS
In addition to the Costs Agreement entered into by you with us which governs all matters on which you instruct us, we disclose the following matters as required by s260 of the Legal Profession Act 2008 ('Act'):
Basis on which Legal Costs will be Calculated (s260(1)(a))
Estimate of Legal Costs (s260(1)(c))
Intervals at which you will be Billed (s260(1)(d))
...
Estimate of Costs Recoverable if Litigation Successful (Section 260(1)(i))
Estimate of Costs Payable by You if Litigation Unsuccessful (Section 260(f)(ii))
...
Estimate of Legal Costs (s260(1)(b) and (f))
24.1 The extent of documentary material that we must review and consider.
24.2 The complexity of the legal issues to be considered.
24.3 The complexity of the factual matrix.
24.4 The difficulty in which instructions are able to be obtained.
24.5 Whether independent Counsel is engaged to undertake part of the work.
24.6 The number of contested interlocutory applications.
24.7 The other party's attitude to the matter (e.g. belligerent or cooperative).
24.8 Generally, the nature of the work being performed.
Legal Costs payable under Costs Agreement plus GST and disbursements
Legal costs payable by you if you lose (in addition to your own legal fees)
Al
Legal Profession Regulations 2009
Schedule 1
Form 2
Form of disclosure of costs to clients
[r80(1)]
Legal Profession Act 2008 section 260(5)
Legal costs - your right to know
You have the right to -
For more information about your rights, please read the fact sheet titled Legal costs - your right to know. You can ask us for a copy, or obtain it from the Legal Practice Board (or download it from the website of the Legal Practice Board or the Law Society of Western Australia).
I certify that the preceding paragraph(s) comprise the reasons for decision of the Supreme Court of Western Australia.
[1] Wood v Delta Legal Pty Ltd [2024] WASC 216 (primary decision) [7].
[7] Primary decision [66] - [67], [70] - [71].
[8] Primary decision [57], [125], [135] - [136].
[27] Stevenson v Zafra Pty Ltd [2021] WASCA 181; (2021) 58 WAR 383 [245] - [246].
[28] Primary decision [101] - [104].
[29] Primary decision [127] - [129].
[31] Law Society of New South Wales v Foreman [1994] NSWCA 69; (1994) 34 NSWLR 408, 435 - 437, adopted in Stevenson [239].
[32] Primary decision [142] - [144].
[33] Primary decision [149] - [150].
[34] Primary decision [151] - [153].
[35] Primary decision [165] - [167].
[36] Steven Moore (a pseudonym) v The King [2024] HCA 30; (2024) 98 ALJR 1119 [14].
[37] Stevenson [235] - [236]; Lewis Blyth & Hooper (a firm) v Smith [2015] WASCA 47; (2015) 48 WAR 467 [106] - [109].
[39] Affidavit of Mr Strbac sworn 31 January 2024 pars 15 - 16 and annexures G and H to that affidavit; trial ts 127 - 129.
[40] See Affidavit of Mr Strbac sworn 31 January 2024 pars 7 - 10.
(1979) 142 CLR 531
(1936) 55 CLR 499
(2021) 58 WAR 383
(2003) 214 CLR 118
(2024) 98 ALJR 1119
(1994) 34 NSWLR 408
(2015) 48 WAR 467