[2017] VCAT 582
General information, not legal advice.
Victorian Civil and Administrative Tribunal
2017-05-03
Original judgment source is linked above.
Freedom of Information Act 1982 - dispute within our Country Fire Authority Brigade - allegations of bullying and harassment - preliminary investigation - allegations found not substantiated - complainant seeks documents relevant to the investigation - whether documents exempt under sections 30(1) internal working documents exemption, 33(1) personal affairs exemption and/or 35(1)(b) document is provided in confidence exemption
Country Fire Authority v McGregor (Review of Regulation)
The decision under review is varied as described in the following reasons.
Section 30(1) - internal working documents exemption
Any matter that is relevant to the statutory condition, which bears logically upon a consideration of it, and which may have a probative effect upon the decision-maker.
Section 35(1) - documents in confidence exemption
35 Documents containing material obtained in confidence
(1) A document is an exempt document if its disclosure under this Act would divulge any information or matter communicated in confidence by or on behalf of a person or a government to an agency or a Minister, and -
(a) the information would be exempt matter if it were generated by an agency or a Minister; or
(b) the disclosure of the information under this Act would be contrary to the public interest by reason that the disclosure would be reasonably likely to impair the ability of an agency or a Minister to obtain similar information in the future.
(a) acquired by an agency or a Minister from a business, commercial or financial undertaking; and
(b) that relates to trade secrets or other matters of a business, commercial or financial nature.
In Re Pepperell and Ministry of Housing & Construction (1989) 3 VAR 191 Mr Galvin considered the question in what circumstances information would be regarded for the purposes of the section as "having been communicated in confidence". He referred to an unreported decision of Judge Hassett given in the County Court in the matter of Deasey v Geschke and said:
"It would appear to be an arguable conclusion from His Honour's words that, in his view, in determining whether information was communicated in confidence, it is sufficient to have regard either to the intention of the author or the attitude of the recipient.
An actual understanding as to confidentiality on the part of the recipient would not appear to be essential."
"Where confidentially is apparent from the nature of the information, it would appear to be unnecessary to have regard to how the information was in fact received."
It would seem therefore that no formal confidentiality agreement is required to establish that information was communicated in confidence nor is it necessary to establish a "meeting of the minds". Conversely the mere fact that a letter is headed "private and confidential" is not sufficient in itself to establish that that communication was made in confidence, Re Barnes and Commissioner for Corporate Affairs (1985) 1 VAR 16 at 18.[3]
As to the meaning of the word "impair" King J**,** as a Member of the Full Court in Ryder v Booth [1985] VicRp 86; [1985] VR 869 (at 885) adopted a definition from the Shorter Oxford Dictionary in the following terms: "to make worse, less valuable, or weaker; to lessen injuriously; to damage, injure.". As Gray J (at 880) noted in the same case: "The degree of impairment which must be shown to be a likely result is, in my opinion, a degree of impairment going beyond a trifling or minimal impairment." Young CJ said (at 872) it was not sufficient to prove the relevant impairment that there were feelings of resentment among those whose information was given in confidence:
at having the confidence arbitrarily destroyed by the operation of the legislation, but it is another thing altogether to say that they or others will not provide such information in future. It is not sufficient to show that some people may be inhibited from reporting so frankly if they know that their report may be disclosed. More is required to satisfy the onus case upon the agency by s.55(2) of the Act.
The CFA always conducts such investigations [where bullying and/or harassment are alleged] confidentially (often with support of external consultants) to protect brigades and local communities from the damaging flow-on effects. Releasing information of the type involved in this case will always risk recrimination and rumour-mongering. A brigade member is a member of the local community and in my experience issues arising in a brigade will tend to flow over in the local community and vice-versa. The effect of this is exacerbated in small brigades and small communities such as Stanley. In this instance, the brigade supports a small rural community of about 300 people. Stanley is also relatively remote, lying roughly between Beechworth and Myrtleford. In my experience, releasing information such as that involved in this case could likely have a disastrous impact on a brigade and local community such as Stanley.
A related issue is the need to encourage people (often members of the brigade and local community) to participate fully in the investigation. This might be by way of volunteering information or giving a statement, or even offering an opinion about the matters being investigated. In my experience, most people will only do so if they are assured that their identities and information will be kept confidential. This is again due to the fear of recrimination, etc, and also a desire to maintain good relations with others in the community. If the people in this brigade or other brigades were to discover that the CFA had released this sort of information, I am confident that they would likely refuse to participate, or wouldn't participate as fully as they might otherwise, in future investigations due to a fear that their information might also be released. The CFA can't compel them to participate in the investigations.
I note also that the CFA is heavily reliant on volunteers to perform its functions in protecting local communities. In my experience, the CFA is often the focal point for the local community, given its important role. It's critical that the CFA attracts volunteers and support from local communities to perform its functions. Building trust with the local community is important to achieving this.
Trust between the members of a brigade is also vital to the brigade's ability to perform its functions safely and effectively.
There is a danger that, if complaints aren't investigated confidentially, or if parts of the investigation are made public, people will start to draw their own conclusions about the case, or take sides, often pre-emptively and often without a proper basis. This can make life very difficult for those involved in the process who are living in that community or working/volunteering with that brigade. For example, knowing officially that an allegation is being investigated might invest the allegation with a credibility that it otherwise does not merit.
This local community context means that the issues are more sensitive than might otherwise be apparent from the face of the documents. In my experience, people involved in this investigation potentially could suffer stress, anxiety or embarrassment if they were identified or if their opinions or statements were released. There might be consequences for their safety if the information was released, or (more likely) they might fear for their safety or feel unsafe. It is vital in CFA operations that all team members have trust and faith in one another at all times.
Given the nature of the work performed by brigades (being broadly the control, suppression and prevention of fire), it is vitally important to build and maintain brigade discipline. Disciplinary investigations are an important part of this process. Undermining that process (such as by releasing otherwise confidential information gathered during an investigation) would in turn undermine potentially brigade discipline, and poses a direct threat to the performance and safety of brigade members and their capacity to protect the local community.
The CFA takes positive steps to protect the confidentiality of the information in question. These steps include having in place document management processes which require storing hard copies under lock and key, and soft copies on a secure drive on the CFA server. In both instances access is restricted to the Diversity Consultant (currently Michelle Taylor) and her immediate manager.
Email of 16 January 2013 - Document 89 - 33(1), 35(1)(b)
Email of 14 February 2013 - Document 63 - 30(1), 33(1)
Email of 19 February 2013 - Document 92 - 30(1), 33(1), 35(1)(b)
Memorandum dated 5 March 2013 - Document 68 - 30(1), 33(1)
Email dated 26 April 2013 - Document 81 - 30(1), 33(1)
Draft of Document 22 being draft letter to Mr McGregor dated 8 May 2013 - Document 84 - 30(1)
Letter dated 13 November 2013 from the CFA engaging the Lka to do the investigation - Document 35 - 33(1)
Cover letter dated 8 December 2013 from Lka to the CFA concerning preliminary assessment of the complaint - Document 78 - 33(1)
Body of the preliminary investigation to that date - Document 79 - 33(1)
Email of 3 February 2014 - Document 103 - 25, 33(1)
Email of 3 February 2014 - Document 104 - 25, 33(1)
Email of 3 February 2014 - Document 105 - 25, 33(1)
Letters of 4 and 5 February 2014 to persons concerning Mr McGregor's complaint - Documents 31, 32 and 33 - 33(1)
Emails dated 7 February 2014 - Documents 43 and 44 - 33(1)
Statements - Documents 57, 58 and 59 - 33(1), 35(1)(b)
Email dated 19 February 2014 - Document 42 - 33(1)
Email dated 24 February 2014 - Document 102 - 25, 33(1)
Draft of Lka Investigation report - Document 77 - 30(1)
Letter dated 12 March 2014 from Lka to CFA - Documents 76 and 53 (one a duplicate) - 33(1)
The "INVESTIGATION REPORT Strictly Private & Confidential" from Lka - Documents 75 (the cover page which was fully released) and 54 (the body of the report which was partially released) - 33(1), 35(1)(b)
Email dated 17 March 2014 - Document 101 - 25, 33(1)
Email dated 24 March 2014 - Document 100 - 25, 33(1)
Email dated 24 March 2014 - Document 106 - 25, 33(1)
Email dated 31 March 2014 - Document 107 - 25, 30(1), 33(1)
Letters dated 31 March 2014 from the CFA to two of the three persons - Documents 28 and 29 - 33(1)
Emails dated 23 September 2014 - Documents 93 and 94
On the hearing of an application for review the Tribunal shall have, in addition to any other power, the same powers as an agency or a Minister in respect of a request, including power to decide that access should be granted to an exempt document (not being a document referred to in section 28, section 29A, section 31(3), or in section 33) where the Tribunal is of opinion that the public interest requires that access to the document should be granted under this Act.
... it must be accepted that the word "requires" which appears in s 50(4) directs the decision-maker to identify a high-threshold public interest before the power can be exercised. It is not enough that access to the documents could be justified in the public interest. The terminology of the sub-section does not define a rule so much as an evaluative standard requiring restraint in the exercise of the power. It is, like many common law standards, "predicated on fact-value complexes, not on mere facts", to be applied by the decision-maker.
[4] Concerning the population of Stanley, Stanley.vic.au puts the population at 690. I suspect Mr O'Day's figure of 300 comes from the 2006 census which is the first result on a Google search concerning Stanley's population. However, all of these numbers constitute a small community.
Country Fire Authority
McGregor