The Tribunal's characterisation involved no error
18The interests of the administration of justice include maintaining proper standards of competence, diligence and fitness in members of the legal profession. The Act does that in two principal ways. First, by Part 2.3 it imposes eligibility and suitability requirements for admission to practice. The stated purpose of that Part is "in the interests of the administration of justice and for the protection of clients of law practices, to provide a system under which only applicants who have appropriate academic qualifications and practical legal training and who are otherwise fit and proper persons become qualified for admission and are admitted": s 22(1). Eligibility is concerned with a person having attained the appropriate academic qualifications and satisfactorily completed practical legal training requirements: s 24. Suitability is concerned with a range of matters relevant to whether a person otherwise is a "fit and proper person" to be admitted. A lawyer may not be admitted unless the Admission Board considers the applicant is eligible for admission and a fit and proper person to be admitted: s 31(2). In deciding whether the second requirement is satisfied the Board must consider the "suitability matters" set out in s 9: s 25. Those matters include whether the person is of "good fame and character", the person's past record in relation to the practice of law either in Australia or in a foreign country and whether the person is unable to carry out the inherent requirements of practice due to some infirmity, injury or mental or physical illness, impairment or disability.
19Secondly, in Chapter 4 it provides for the making of complaints as to the conduct of lawyers and the taking of disciplinary proceedings with respect to those complaints. The purposes of those provisions include, by s 494(1):
"(a) to provide a nationally consistent scheme for the discipline of the legal profession in this jurisdiction, in the interests of the administration of justice and for the protection of clients of law practices and the public generally,
(b) to promote and enforce the professional standards, competence and honesty of the legal profession."
20The Legal Profession Act 1987, as originally enacted, contained an inclusive definition of "professional misconduct" which was in substantially the same terms as the definition of "unsatisfactory professional conduct" in the current Act. It also drew a distinction between "minor" and "serious" professional misconduct. Neither of those words was the subject of further definition. A complaint which after investigation was considered to involve a question of minor professional misconduct could be dealt with by the relevant professional body or referred to a Professional Standards Board; whereas a complaint involving a question of serious professional misconduct was required to be determined by the Disciplinary Tribunal. If a determination of serious professional misconduct was made the Tribunal could terminate the lawyer's right to practise or impose a fine; whereas in the case of a determination by the Board of minor professional misconduct, orders could be made reprimanding the lawyer or requiring further legal education or imposing conditions upon the terms of practice or a minor fine.
21By the Legal Profession (Amendment) Act 1987, that distinction between minor and serious professional misconduct was replaced with one between unsatisfactory professional conduct and professional misconduct; the latter including unsatisfactory professional conduct which involves a substantial or consistent failure to reach or maintain the required standard of competence and diligence. As defined (see [5] above), professional misconduct includes by paragraph (b) conduct which, if established, would justify a finding that the legal practitioner is not a fit and proper person to engage in legal practice. In this context, and having regard to the history of these provisions, particularly the distinction drawn in the 1987 Act as originally enacted, it is plain that paragraph (a) of the definition describes serious misconduct which calls into question the lawyer's competence and diligence and, in those respects, his or her fitness to continue in practice.
22The distinction made by that definition is between conduct which involves a "substantial" failure to reach or maintain the required standard and conduct which involves a "consistent" failure to do so. The former directs attention to the nature and consequences of the failure, which may be sufficiently serious to raise questions as to the lawyer's competence and diligence and thereby warrant the description "substantial". The reference to a "consistent failure" is to ongoing or persisting acts of failing on different occasions to reach or maintain the required standard. The same or similar failures which occur on a series of related occasions and are explained by an overarching error of judgment on the part of the lawyer (which is not itself the or a relevant failure which is the subject of complaint) do not involve a "consistent failure" in the sense in which that expression is used in this definition.
23In Xu v Council of the Law Society of NSW [2009] NSWCA 430, Handley AJA (Tobias and Basten JJA relevantly agreeing) described the reference to a "consistent failure" as being to acts or omissions involving failures to comply with the requisite standard which occur in a number of transactions. There Mr Xu had witnessed his client's signature as purchaser on a contract for sale. The client subsequently added his wife's signature to the contract as a co-purchaser by forging it. He represented to Mr Xu that his wife had signed the contract. Mr Xu subsequently completed a Certificate under s 66W of the Conveyancing Act 1919 which was incomplete because it had a blank where the names of the purchasers should have been inserted. That certificate was provided to the vendor's solicitor in circumstances which conveyed that it was given in respect of both purchasers. Handley AJA considered that the solicitor's conveyancing work, and the signing of the incomplete s 66W Certificate, constituted unsatisfactory professional conduct. The acts or omissions were "momentary and isolated lapses": [42]. Although they did not constitute professional misconduct, his Honour considered that repeated acts of the same character in other transactions "would properly be characterised in that way": [59].
24The Law Society does not take issue with the correctness of these obiter observations of Handley AJA. It says that the respondent's failures to obtain instructions from his clients before paying away trust funds to Mr Lee were not momentary or isolated but repeated in each of the ten transactions. It argues that the Tribunal proceeded on the basis that for conduct to involve a "consistent failure" there must be a repeated or persistent failure of the same kind which occurs in a "variety of situations", and that it erred in doing so.
25In my view, the Tribunal's reasons are not to be understood as suggesting that for there to be a "consistent failure" there must not only be repeated acts of the same character but also that those repeated acts must occur in a variety of situations. The Tribunal's reference in [114] to a "variety of situations" is to what was said in Asuzu at [43]. There, having referred to two dictionary definitions of "consistent", it was observed:
"[43] These definitions of "consistent" and the scope and purpose of the section suggest that for a failure to fall within this aspect of s 497(1)(a) there would need to be repeated or persistent failure resulting from the legal practitioner making the same mistakes of principle or acting in the same inappropriate way in a variety of situations."
26This passage is not to be understood as saying that the relevant expression is to be understood in a sense which is different from that suggested by Handley AJA in Xu. The references to the need for the failures or mistakes to occur in a "variety of situations" or for them to be "repeated in other transactions" emphasise that it is the persistent occurrence of the same or similar failures to reach or maintain a reasonable standard of competence and diligence on separate occasions which gives them the quality of being "consistent". The fact that they have that quality makes it likely that the explanation for the conduct is a want of fitness or competence rather than a series of casual or uncharacteristic lapses or, as in this case, a single overarching mistake made in the context of related transactions.
27The repeated failure of the respondent to seek confirmatory instructions from his clients in ten transactions in which he was taking instructions from the same person was explained by the fact that he believed and trusted Mr Lee and considered, at least partly in reliance on his earlier telephone inquiry to the Law Society, that he was justified in acting on Mr Lee's instructions without having any direct contact with the clients. The Tribunal was justified in concluding that "the repetition of the same error by the Solicitor should not be treated as a 'consistent' course of unsatisfactory professional conduct"; and is not shown to have erred in not characterising that conduct as professional misconduct.