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[2020] ACAT 24
ACT Civil and Administrative Tribunal
2020-04-06
Original judgment source is linked above.
(a) Irrelevant, having regard information the Commissioner is required to consider under the Traders (Licensing) Regulation 2017 (Licensing Regulations) when considering whether to grant a licence; and
(b) in any case, not directly relevant to consideration of whether he should be granted a motor sales licence.
(a) The convictions in question and the circumstances of those convictions were directly relevant to the situation, being the grant of the motor sales licence.
(b) The decision not to grant the applicant a licence did not constitute unfavourable treatment in the broader context of the legislative scheme.
(c) The grant or refusal of a licence does not constitute an authorisation or qualification for the purpose of entry by an applicant into a profession, trade or occupation.
(a) destroy/damage property not exceeding $5,000 (property damage conviction); and
You have provided the statement of facts for the 2 offences ... but no further documentation such as your personal statement explaining any extenuating circumstances surrounding the offences and steps you have taken since to prevent such incidents from occurring again. Personal and work reference can also be submitted.
If you do not want to proceed with your application please let me know and I will have it withdrawn. Otherwise can you please advise whether or not you are providing additional information.
I consider myself a direct and transparent person, for this reason, I'd like to decline the invitation to seek additional personal character references from friends and co-workers, any of these hand-picked associates can no doubt paint a colourful picture of me. Instead I'd prefer to represent a clear background on myself and the events in question.
(a) He had sustained a permanent injury to his lower back in 2016.
(b) He was unaware of the long-term effects of his injury at the time of the incidents.
(c) He was juggling a lot of commitments, including project managing the construction of a new house and was under a lot of stress and financial pressure.
(d) This resulted in a deterioration of his physical health and, in turn, his mental health.
Metaphorically speaking, the overloaded ship had set sail and had now entered a storm en route to its destination and as I reflect on the events and how I handled them my only option at the time was to hang on to what I could as I embarked through this storm.
The injury I sustained on my back has slowed my life down considerably and made me reflect on my life. I am no longer the invincible young brave man I used to be ... But the hardest battle for me has been to not allow the negative notions of the subsequent criminal records imposed on me affect me mentally. I have been a law-abiding citizen ... Now I am labelled a criminal and have this stigma attached for the rest of my life.
[After recovering somewhat from my injury] I then set my sights on addressing some of the underlying issues that I needed to address, to help me become more calm and patient in all activities. I wish the road incidents never occurred, it was plainly triggered by the cocktail of negative events.
... I was also blinded by ego and pride ... I can now accept that I have learnt a lot about myself as a result, most important lesson I have taken on board is that people and events are powerless without your reaction.
I have addressed my issues, focussed on rebuilding myself and not fixating on the stigma of the criminal records against my name as a means of failure.
Section l 8(a) of the Act states that the Commissioner must consider suitability information about an applicant in deciding whether or not the applicant is suitable to hold a licence. This includes whether it is in the public interest to issue the licence...
[I]t was decided given the recent nature of your offences and that you are still under a good behaviour bond, not to issue you the licence...·
You are entitled to apply for a reasons statement ... in relation to the decision...
Section 49 of the Act entitles your application to be reviewed. This is a reviewable decision and you are entitled to have [it] reviewed by the ACT Civil and Administrative Tribunal. ACAT may review the decision and consider other factors that I may not have been aware of when making the above decision...
(a) The decision making had regard to the matters required to be considered under the Trader Licensing Act, including whether it was in the public interest to issue the licence (the relevant provisions are set out below).
(b) That the applicant had two convictions, and those convictions and their underlying facts were considered serious, especially as the property damage conviction "could have resulted in injury and death".
(c) The applicant was at the relevant time subject to a good behaviour order that had not expired.
(d) The applicant had not provided any written statements or evidence to indicate that he had taken any steps to "mitigate the risk of offending again".
(e) Based on the original application, criminal history checks and the statements of facts for each offence, a decision was made that it was not in the public interest to issue the licence.
person treats, or proposes to treat, another person unfavourably because the other person has 1 or more protected attributes.
[Unlike equivalent legislation in some other jurisdictions], the Discrimination Act... does not invite a comparison between the way in which a person who has a particular attribute is treated compared with a person without that attribute or who has a different attribute. All that is required is an examination of the treatment accorded the person or the conditions upon which the aggrieved person is or is proposed to be dealt with. If the consequence for the aggrieved person of the treatment is unfavourable to that person, or if the conditions imposed or proposed would disadvantage that person there is discrimination where the treatment is given or the condition is imposed because of the relevant attribute possessed by the aggrieved person. [1]
In other words, it does not ask: "were you treated less favourably than others?" It asks: "were you treated unfavourably?" This is an objective test. It calls for an examination of the treatment accorded to the complainant. If the consequence of the treatment is unfavourable to that person there is 'unfavourable treatment' and the question then turns to the reason for that unfavourable treatment, and whether it is because of the attributes they possess.[2]
irrelevant criminal record_, in relation to a person, means a record relating to an offence, or an alleged offence, if - _
_(a) the person has been charged with the offence but - _
(i) a proceeding for the alleged offence is not finalised; or
(ii) the charge has lapsed, been withdrawn or discharged, or struck out; or
(b) the person has been acquitted of the alleged offence; or
(c) the person has had a conviction for the alleged offence quashed or set aside; or
(d) the person has been served with an infringement notice for the alleged offence; or
(e) the person has a conviction for the offence, but the circumstances of the offence are not directly relevant to the situation in which discrimination arises; or
(f) the person has a spent conviction or an extinguished conviction, within the meaning of the Spent Convictions Act 2000, for the offence.
(a) Does the applicant have a conviction for an offence/offences?
(b) What are the circumstances of the offence/s for which the applicant was convicted?
(c) What is the situation in which the alleged discrimination arises?
(d) Are the circumstances of the offence/s directly relevant to the situation?
Does the applicant have a conviction for an offence?
What are the circumstances of the offences for which the applicant was convicted?
(a) On both occasions the applicant engaged in what may broadly be described as 'road rage' altercations with a stranger.
(b) One of the incidents, the property damage offence, could have resulted in injury or death, but did not.
(c) The applicant reacted aggressively and inappropriately to challenging behaviors by another person; but
(i) the two incidents occurred relatively closely together and in a time of some personal stress for the applicant; and
(d) The applicant was subject to a good behavior bond, which carried immediate consequences should he fail to be of good character until its term expires on 15 April 2019.
(a) the applicant gave self-serving evidence about the circumstances of the offences to both the Commissioner and the Tribunal, providing disingenuous explanations designed to paint himself in the best light possible; but
(b) the applicant is aware that such conduct has serious ramifications and I am satisfied that, even if nothing else does, the threat of further penalty will reduce any risk that he will reoffend.
What is the situation in which the alleged discrimination arises?
(1) If an entity applies for a licence, the commissioner must, within the decision making period:
(2) The licence may authorise the entity to carry on business in:
(3) The commissioner may issue the licence to the entity only if the commissioner is satisfied
(a) about the identity of each relevant person for the entity; and
In deciding whether an entity is a suitable entity to hold a licence, the commissioner
(i) suitability information about the entity, and each relevant person for the entity, prescribed by regulation;
(ii) any information given to the commissioner under section 32 (Commissioner may request more information); and
(b) may consider whether the premises where the entity intends to carry out the licensed activity are -
(i) suitable premises for carrying out the licensed activity; and
(ii) premises that the entity is entitled to use.
(b) any information given in response to a request issued under section 32 of the Act.
Prescription by regulation is necessary in this Bill because of the number of different industries that the Bill applies to and will apply to in future. Flexibility, adaptability and customisation are necessary to ensure that the licensing of each industry can be sufficiently regulated, with regard given to balancing administrative efficiency with the public interest and other factors relevant for the specific industry. This is the second of the two areas that require this intervention.
(1) Information about the following in relation to an entity is prescribed:
(b) a conviction or a finding of guilt for an offence under a relevant law;
(c) a conviction or finding of guilt for an offence involving fraud or dishonest conduct;
(d) a contravention of a licence condition for a licence issued under a relevant law;
(e) being refused a licence under a relevant law;
(f) having a licence cancelled or revoked under a relevant law;
(g) whether it is in the public interest to issue a licence to the entity,
(b) the operational Act/or the entity's trader category; and
Are the convictions irrelevant because they are not included in the class of specified in the regulation?
It is well established that, when used in a statute, the expression ''public interest" imports a discretionary value judgment to be made by reference to undefined/actual matters. As Dixon J pointed out in Water Conservation and Irrigation Commission (NSW) v Browning, when a discretionary power of this kind is given, the power is 'neither arbitrary nor completely unlimited" but is "unconfined except in so far as the subject matter and the scope and purpose of the statutory enactments may enable the Court to pronounce given reasons to be definitely extraneous to any objects the legislature could have had in view' (emphasis added)
The test that granting the licence has to be in the public interest is a high one. The fact that the Tribunal must in terms of our legislation take into account criminal convictions (although not traffic convictions) is a vital part of this equation. The law on this subject is quite clear (see, Walters J's observations in Sobey v Commercial and Private Agents' Board) which sets out the principles which regulatory bodies that granted licences have to take into account:
With this in mind, Parliament has constituted a Board which, in the exercise of its discretion to grant or refuse licences, has a duty to the community to be careful not to accredit any person as a licensee under the Act, unless he is worthy of public confidence and can satisfactorily establish his right to that credential.
[H]eld out as ... authorized to take some part in the administration of justice...and by reason of knowledge, skill, capacity, good fame and character can be safely accredited to the public.
The Single Licensing Framework facilitated by the Bill aims to provide the community with a single coordinated point of regulation and enforcement delivered through the range of licensing, registration, education and compliance activities undertaken by Access Canberra for the four industries. In addition, the following measures are provided by the Bill to protect consumers and ensure licensing continues to remain in the public interest:
The keeping of a register of licences works to allow consumers to search and consider the legitimacy of the trader they are purchasing goods and services from. This works specifically to protect consumer interests in verifying that a provider is appropriately licensed, where fair trading and trades practices protections can be relied upon, as well as where criminal activity is legally guarded against. Consumer protections serve many functions in a democratic society some of which include supporting a sustainable economy, ensuring sufficient quality of goods and services to prevent unacceptable risks of physical and/or economic harm to consumers. This is considered a sufficiently important objective (emphasis added).[8]
The Bill introduces the concept of suitability in determining whether it would be appropriate to issue a licence to a particular entity. Suitability requirements are likely to vary depending on the particular industry trader category or trader classes (if any) applied for and may include such matters as the character of the entity, the suitability of the premises where the licensed activity is to be carried out and whether the entity is entitled to use such premises.[9]
For most consumers the purchase of a motor vehicle represents the most significant financial commitment they will make apart from the purchase of a home. It is essential, therefore, that consumers be properly protected when purchasing a vehicle and that the market operate efficiently and fairly.
The Sale of Motor Vehicles Act was introduced in 1977 to encourage fair trading amongst persons engaged in the selling of motor vehicles in the Territory. The Act provides for a Registrar of Motor Vehicle Dealers who may license persons to carry on business as licensed dealers. Under the licensing regime dealers are required to keep records of second-hand vehicles at the point of sale, maintain trust accounts and keep records in respect of all vehicles sold on consignment and contribute to a motor vehicle dealers compensation fund for the purpose of compensating purchasers of vehicles in certain circumstances.[10]
Can a conviction which is 'relevant' to the Traders Licensing Act be 'irrelevant' under the Discrimination Act?
The LRAC's recommended model does not create particular exceptions for different attributes or circumstances, but allows people to justify their conduct as a permissible limit on the right to non-discrimination. Consistently with this approach, an exception would not be made for working with children, but appropriate drafting can ensure that discrimination protection for this attribute is subject to the provisions of the Working with Vulnerable People (Background Checking) Act 2011. ...
[T]he existing provisions of the Working with Vulnerable People (Background Checking) Act 2011 operate to ensure that both criminal history and non-conviction information are taken into account when registering a person to work with vulnerable people. The continued operation of that regime would provide an important and necessary exception to the prohibition against discrimination on the basis of irrelevant criminal record. If other circumstances require discrimination then conduct can be justified, and an exemption can be sought[13]
Is the applicant's criminal record directly relevant to the circumstances?
...to refer to the attribute as an 'irrelevant' criminal record is unhelpful drafting, as it incorporates into the definition an evaluation of the circumstantial status of the record ...it is the occurrence of those circumstances which renders the record 'irrelevant'.
bearing upon or connected with the matter in hand; to the purpose; pertinent
Adverb- 1.. in a direct line, way, or manner; straight.
Conjunction- 5**.** as soon as: directly he arrived, he mentioned the subject.
The type of information which an employer may need to consider when assessing the relevance of a person's criminal record includes:
(a) The convictions were serious, although certainly not among the most serious.
(b) The applicant was driving at the time of the offences, and it is foreseeable that the applicant may need to drive vehicles as part of the role of a vehicle salesman.
(c) The offences occurred in the context of dealing with difficult people, and the applicant may need to deal with difficult people as a vehicle salesman.
(d) The incidents did not occur in the context of a sales pitch or customer relations activities or other activity directly relevant to the role of a salesman.
(e) The applicant's offences occurred when he was an adult.
(f) The offences occurred less than two years before he applied for the licence.
(g) The applicant was still subject to a good behaviour bond at the time he made the application for a licence.
(h) The two incidents occurred within four months of each other, but such conduct has not been repeated and there has been no pattern of inappropriate or criminal activity.
(i) The applicant has not provided satisfactory objective evidence as to what has changed in the period since he committed the offences. Instead, he provided a subjective statement, and declined to provide character references.
(a) The convictions disclose a propensity for emotional dysregulation and acts of violence to persons and property which is directly relevant to the conduct of a licence holder and the safety of consumers and others in the motor vehicle trade.
(b) The convictions disclose propensities the possession of which by a licence holder will undermine public confidence in the integrity of the motor vehicle trade.
(c) The Commissioner was correct to be concerned about the need for further explanation.
_MR HANCOCK: Why is it important that you think about public safety? - _
DELEGATE: Because safety is - safety is everybody's responsibility and particularly when you're in a position where you are a decision-maker granting a licence. The way that Access Canberra assesses safety is that they balance, I guess, the risk and public safety versus the likelihood of an event happening, and what experience has shown us as a regulator is that when people have taken steps to change their behaviour and have engaged in the help of professionals or support groups or other mechanisms that exist, that the propensity for the behaviour is mitigated and that the person can continue on in normal life. Now, in terms of safety in this context, we didn't see sufficient evidence that the granting of the licence would be necessarily safe for total strangers to be interacting.
MR HANCOCK: What did you understand to be - that statement to mean, that, 'The convictions do not demonstrate the behaviour expected from a licence holder.'?---Well, I think that that statement refers to the fact that, the nature of the convictions, the violent and unpredictable nature of the predictions and the fact that they occurred relatively recently, makes the motor trader's licence inappropriate.
By whom - if you understood that sentence, by whom is the expectation; whose expectation is this?---The public. So if you're going to - if you are interacting with any trader that has got a licence, you don't expect the person to have a propensity for violence or unpredictable behaviour in fairly fluid situations, which is what I would call moving in and out of traffic.
Why is that an important thing? Why is it here an important thing, this expectation of the public?---Well, it's here because if we don't take that into account then we're not being a responsible regulator.
A responsibility to?---The care of duty that we have to the general public.
Was the applicant treated unfavourably because of his protected attribute?
(b) because the applicant had a protected attribute.
Whether the applicant's [protected attribute] is, either alone or in combination with other reasons, a real, genuine and not insubstantial reason for the unfavourable treatment... so in determining whether the respondent [in that case] has treated the applicant unfavourably... the Tribunal will take into account all reasons for doing the act other than those that are not real or genuine or are insubstantial.[20]
_It is unlawful for an authority or body that is empowered to confer, renew, extend, revoke or withdraw an authorisation or qualification that is needed for or facilitates the practice of a profession, the carrying on of a trade or the engaging in of an occupation to discriminate against a person - _
(a) by failing to confer, renew or extend the authorisation or qualification; or
(b) in the terms or conditions on which it is prepared to confer, renew or extend the authorisation or qualification; or
(c) by revoking or withdrawing the authorisation or qualification or varying the terms or conditions on which it is held; or
(d) by subjecting the person to any other detriment.
Note The Legislation Act, dict, pt 1 defines fail to include refuse.
noun the act of authorising; permission from or establishment by an authority.
(b) is not licensed to carry out the licensed activity.
(a) carries out a licensed activity at premises; and
(b) does not hold a licence authorising the person to carry out the licensed activity at the premises.
[1] Prezzi, Patricia Anne and Discrimination Commissioner [1996] ACTAAT 132 at [22]
[2] Complainant 201823 v Insurance Australia Group Ltd Trading as NRMA [2019] ACAT 64 at [7]
[3] Pereira v Commissioner of Police NT Anti-Discrimination Commission (15 August 2012)
[4] See above Pereira v Commissioner of Police NT Anti-Discrimination Commission (15 August 2012); Rees et al Australian Anti-Discrimination and Equal Opportunity Law, 3rd ed, (Federation Press, 2018) at [10.7.7].
[5] See Traders (Licensing) Bill 2016, Explanatory Statement of June 2016 at page 11
[6] The note is not part of the Act but can be used for interpretation.
[7] Traders (Licensing) Bill 2016, Explanatory Statement page 2
[11] Transcript of proceedings, 29 October 2019 page 117, lines 36, 38
[12] Applicant's submissions at [21b]
[13] ACT Law Reform Advisory Council, Review of the Discrimination Act 1991, Final Report ACTLRAC 3
[14] Eg. a failure to take into account a 'relevant consideration' may be a ground for administrative review under the Administrative Decisions (Judicial Review) Act 1989, see section 5(2)(b).
[15] Minister for Aboriginal Affairs v Peko-Wallsend Ltd (1986) 162 CLR 24, 36
[16] Australian Retailers Association v Reserve Bank of Australia (2005) 148 FLR 446, 577 at [525]
[17] Pereira v Commissioner of Police NT Anti-Discrimination Commission (15 August 2012)
[18] AHRC, On the Record, See https://www.humanrights.gov.au/our-work/human-rights-record-contents
[19] Chapter 5, recruitment: https://www.humanrights.gov.au/our-work/human-rights-record-recruitment-chapter-5
[21] Federal Commissioner of Taxation v United Aircraft Corp [1943] HCA 50; (1934) 68 CLR 525, 533 "A licence provides an excuse for an act which would otherwise be unlawful..."
[22] Australian Capital Territory, Debate Discrimination Amendment Bill 2016, Legislative Assembly for the ACT, 4 August 2016, 2351 (Shane Rattenbury)
COMPLAINANT 201908
COMMISSIONER FOR FAIR TRADING
Subordinate
Legislation cited: Traders (Licensing) Regulation 2017
Working with Vulnerable People (Background Checking) Risk Assessment Guidelines 2018 (No 1)
Cases cited: Australian Retailers Association v Reserve Bank of Australia (2005) 148 FLR 446
Complainant 201823 v Insurance Australia Group Ltd Trading as NRMA [2019] ACAT 64
Kovac v Australian Croatian Club Limited [2014] ACAT 41
Minister for Aboriginal Affairs v Peko-Wallsend Ltd (1986) 162 CLR 24
Pereira v Commissioner of Police NT Anti-Discrimination Commission (15 August 2012)
Sobey v Commercial and Private Agents Board (1979) 22 SASR 70
The Pilbara Infrastructure Pty Ltd v Australian Competition Tribunal [2012] HCA 36; (2012) 246 CLR 379
List of
(2005) 148 FLR 446
(1986) 162 CLR 24
(1979) 22 SASR 70
(2012) 246 CLR 379
(1934) 68 CLR 525