[2025] FWC 1027
General information, not legal advice.
Fair Work Commission
2025-04-11
Original judgment source is linked above.
s.739 - Application to deal with a dispute
Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia
Alleged dispute about any matters arising under the enterprise agreement - jurisdictional issue - whether the arbitral powers of the Commission have been enlivened - application filed when agreement of the parties for the Commission to arbitrate the dispute no longer existed - arbitral powers not enlivened - application dismissed.
Have the arbitral powers of the Commission under the 2020 Agreement been enlivened?
What is the meaning of the words "The FWC may conciliate the matter and if the matter remains unresolved, the arbitrate."
"What is clear from the above authorities is that for the Commission's power to arbitrate a dispute to be enlivened, the parties must have reached agreement in accordance with the dispute resolution term before the relevant agreement ceases to operate and apply to the parties."[11]
"Simply put, the Commission is seized of jurisdiction to arbitrate in respect of a dispute arising under a dispute resolution term described in s 738(b) once an application is made in accordance with s 739(6) and the requite agreement under s 739(4) exists, and it is thereafter entitled to exercise that jurisdiction to completion."
What are the Commission's powers to deal with disputes?
"...it is s 739(4) which gives effect to an agreement by the parties for the arbitration of a dispute by the Commission pursuant to dispute resolution term of a type described in s 738, and it is s 739(3) which limits the powers of the Commission to deal with the dispute by reference to any such limitations contained in the relevant dispute resolution term. Therefore, the scope of the authority of the Commission to engage in arbitration of disputes pursuant to a dispute resolution term is ultimately the question of statutory construction although, in a particular case, the application of the statutory provisions will be affected by the terms of the relevant dispute resolution procedure."
"(1) The requirements in a dispute procedure must be construed with a degree of flexibility consistent with the industrial context in which clauses are drafted.
(2) With regards to the meaning of "dispute" in both the Qantas and Jetstar Agreements, the essence of "dispute" is that there is an occasion during which there is an exchange of "opposing views" or positions. The necessity is that there is an exchange of positions "for" and "against" a particular result.
(3) The terms "meeting" and "discussion" should be construed with a degree of informality and flexibility. The requirement for a "meeting" or a "discussion" obviously does not require a formally convened meeting or a formal discussion. By way of example, a dispute may best be sought to be resolved informally and during a lunch-break at which the dispute is raised with a manager or supervisor.
(4) There needs to be some minimum content to the steps in dispute resolution clauses. With regards to the Qantas and Jetstar Agreements, it was not necessary for those participating in the meeting or discussion to know that they were participating in a meeting which formed part of a dispute resolution procedure. What was required was an employee (or group of employees) raising an "opposing view" to their employer at a meeting (however flexibly that term is to be construed) at which it was known or could be reasonably inferred that each the "opposing" sides knew that there was a dispute in need of resolution."
"If the matter is still not resolved it will be referred to the Electrical and Communications Industry Disputes Board ("The Board") or the Fair Work Commission (FWC...The FWC may conciliate the matter and if the matter remains unresolved, then arbitrate."
"[66] Subsection (1) of s 739 provides that the section applies if a term referred to in s 738 "requires or allows" the Commission to deal with a dispute. On one view (and presumably from the Simplot perspective), a term of an enterprise agreement can only require or allow something if it is in operation in accordance with s 54, since s 52(1)(a) provides that an agreement will only apply to an employee, employer or employer organisation if (relevantly), it is in operation, and s 51 provides that an agreement does not impose obligations on or give an entitlement to a person unless the agreement applies to the person. On this view, s 739 only applies in relation to a dispute resolution term in an enterprise agreement if the agreement is in operation. An alternative view would be that:
"For the purpose of deciding this appeal, it is not necessary for reasons which will be explained to determine to finality which of these views in correct. We will proceed on the assumption that the former is correct, although we consider there is much to be said for the latter view."
"The condition precedent for there to be authorisation to arbitrate under s 739(4) is that "in accordance with the term, the parties have agreed that the FWC may arbitrate ... the dispute". The requirement for the agreement to arbitrate to be in "accordance with the term" would mean, for example, that if the relevant dispute resolution term provides that workplace discussion, and/or conciliation by the Commission, must occur before the Commission can arbitrate, the parties cannot agree to arbitration occurring before those steps have been taken. It would also mean that if the dispute resolution term provides that it applies only to disputes of a defined character, then the parties could only agree to arbitrate disputes of that character. However, subject to this qualification, s 739(4) on its ordinary meaning empowers the Commission to arbitrate the dispute once the requisite agreement exists."[21]

[4] Respondent's outline of submissions at [13]-[14], Court Book page 48.
[5] [2022] FWCFB 93 at [70]- [71].
[6] Respondent's outline of submissions at [15]-[17], Court Book page 49.
[9] Applicant's submissions on jurisdiction at [22]-[26], Court Book pages 7 - 9.
[10] See Transcript of proceedings at [PN236]-[PN237].
[11] [2024] FWC 233 at [69].
[12] [2022] FWCFB 93 at [73].
[14] 2020 Agreement, Court Book pages 210 - 211.
[15] AMWU v Berri Pty Ltd [2017] FWCFB 3005.
[16] Workpac Pty Ltd v Skene [2018] FCAFC 131.
[18] [2024] FWC 233 at [78].
[22] See Lim C, Schoof v Hitachi Rail [2024] FWC 233 [77]; Wilson C, Pei-Hua Tsai v Calvary Health Care Tasmania [2025] FWC 172; Bell DP, Abraham Anfruns v Home@Scope Pty Ltd [2024] FWC 2094.
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Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia
Zinfra Contracting Pty Ltd [2025] FWC 1027