austlii:nsw/NSWPICMP/2025/170
General information, not legal advice.
NSWPICMP
2025-03-17
Original judgment source is linked above.
CID v QBE Insurance (Australia) Limited [2025] NSWPICMP 170
MOTOR ACCIDENTS - Review of medical assessment; threshold injury; psychosocial history; pre-accident family relationships; referral to pain management clinic; auto immune marker with scleroderma; post-accident commitment ceremony; post-accident employment circumstances; strained friendships and relationships post-accident; anxiety with near cars; diminished interest in socialisation; insomnia; fatigue with loss of energy; excessive guilt surrounding motor vehicle accident; depressive symptoms; anxiety symptoms including difficulty travelling; difficulty accessing psycho-social treatment; medical documentation and criteria for post-traumatic stress disorder; diagnosis of major depressive disorder of mild severity; non-threshold injury; - Medical Assessment Certificate revoked.
Replacement Certificate issued under s 7.23(1) of the Motor Accident Injuries Act 2017
The Review Panel revokes the certificate of Medical Assessor Abhishek Nagesh dated 7 September 2023 and issues a new certificate determining that the major depressive disorder of mild severity is a threshold injury for the purposes of the Motor Accident Injuries Act.
The following injuries referred to the Panel for assessment had been assessed and determined to be not caused by the motor accident:
the new review provisions apply. 8. The new review provision provide that a review panel consists of two Medical Assessors and a Member assigned by the Motor Accidents Division of the Commission. 9. Part 5 of the PIC Act enables the Commission to make rules with respect to its practice and procedure including proceedings before a panel reviewing a decision of a Medical Assessor. 10. Rules 127 to 130 of the Personal Injury Commission Rules 2021 (PIC Rules) are made pursuant to Part 5 of the PIC Act. A review panel determines how it conducts and determines the proceedings and may determine the matter solely based on the written application. 11. The review of the medical assessment is by way of a new assessment of all the matters with which the medical assessment is concerned.
27 February 2025. She was unaccompanied and was assessed alone during the re-examination.
[CID] said she was in frequent contact and was close to her father who was 71 years old. 4. [CID] said that she was not exposed to any childhood trauma, abuse or neglect. She said that she was not diagnoses as a child with any psychological condition or injuries. She said she was aware of emotional strain within the parental relationship prior to their separation. Whilst she had difficulties with frequent changes of school, she did not have any government support services in relation to the care of herself whilst a child. She said she had moved between schools depending on where her parents were living and working. The family bought small acreage, and [CID] had been raised in the equine discipline of Natural horsemanship and Western riding until she completed to Year 11 at Merville High School, NSW. [CID] was skilled in natural horse care, and she enjoyed pleasure riding of her horses. She was not involved in any horse sales, horse improvement or breeding. 5. [CID] reported her relationship with her mother and stepfather as strained. She said by 14 year of age she had begun separating from them. She said as a teenager she had told her mother she had attempted to commit suicide and her mother's response was to "laugh" at [CID]. [CID] said the relationship with her stepfather was also poor and she left this household after she was able to find employment. 6. [CID] reported that she had surgery on each knee. She reported that her two synovectomy procedures had not resulted in any complications or psychological injuries. She said she had recurrent mild pain in relation to her knees however this pain had not prevented her from continuing to work or function in her social and employment roles. She said she had also had temporomandibular dental joint pain which was managed using botox injections which is a well-known procedure for management of this medical condition. She reported that she had not been referred to a pain management clinic prior to the motor accident. She had a mammoplasty augmentation procedure without complications many years prior to the motor accident. 7. [CID] reported that she had "the gene" which is associated with a severe, flush reaction should she drink any alcohol. She said for this reason she does not drink alcohol as the biological reaction within her body is unpleasant until the alcohol had left her body. The flushing effect is well documented in the medical literature. 8. [CID] reported that she had been identified with an autoimmune marker associated with Scleroderma. She does not have any of the physical symptoms of Scleroderma prior to, or subsequent to the motor accident. 9. [CID] reported that she had no complications during her pregnancy or birth of her daughter. She said her daughter was her only child. 10. [CID] said she was not allergic to any medication or substance. She said she does not smoke tobacco. She said she does not gamble. She said that she had no knowledge of her biological parents medical or family histories. 11. [CID] said that she was treated by her local medical practitioner on 29 September 2019 and diagnosed with an adjustment disorder with anxiety. She reported that her daughter was sexually assaulted by her father's 40-year-old male friend whilst [CID] was on holidays in Hawaii, USA. The sexual assault occurred over two days. On [CID]'s return home she immediately reported the matter to the NSW Police Force. The perpetrator was prosecuted through the NSW Criminal Law courts and was jailed. [CID] reported that her daughter had part-time home schooling as well as help from her local community adolescent mental health team (CAMS). She said her daughter had suffered from depression with suicidal thoughts and self-harmed. 12. [CID] reported that she had felt guilt for not having protected her daughter more. She said her condition was treated by a clinical psychologist. She did not receive much benefit from the treatment and this treatment ceased. [CID] reported that she was accepting of the court sentencing, however she remained having to provide care for her daughter who remains psychologically affected by the assault her daughter endured whilst [CID] was on vacation in Hawaii, USA. 13. [CID] first commenced work at 17 years of age. She worked for a Christmas Bush exporting company to Japan. She worked in this role for about six months. she said that she married at 18 years of age. She gave birth to her daughter. She said she was a single mother for about nine years. She said she formed a second union with her current partner for about 10 years. 14. [CID] reported that she had worked in various roles including administration for a pathology company, administration for a recruiting company and for Micheal Hil Jewellers. She said she had worked for Micheal Hill Jewellers for 13 years in this company's Newcastle Shop. She said she was the Assistant Store Manager for two and a half years. 15. [CID] then found employment working for [BNU]. She worked in this role for about three and a half years. She said she liked her work. She was a claims assessor prior to the motor accident. [CID] reported that as a claims assessor prior to the motor accident she was able to manage with the emotional and distressing images she would see whilst working in her role. She said she did not experience any work related psychological or physical injuries from her employment. 16. [CID] reported that she had never lodged a Workcover related claim. She said she had never lodged any public liability claims. She said she had never lodged any claims related to her equestrian activities. She did state that whilst a "P-plate" driver she had a motor accident. She said she was not psychologically or physically injured by this event.
History of symptoms and treatment following a motor accident
[CID]'s feelings of hopelessness with her not wanting to wake up each morning; * markedly diminished interest with inability to remain interested in socialising with others outside of her daughter's needs. Loss of interest attending the gym with loss of her gym friendship circle; * insomnia nearly every night with initial insomnia where she would ruminate about the motor accident and after falling asleep, she would wake from sleep due to nightmares which caused her difficulty returning to sleep; * fatigue with loss of energy nearly every day with her having low energy and having difficulty rising from bed each morning, and * feelings of excessive guilt that the motor accident where she was the driver had injured her best friend causing her best friend to need repeated surgery for her injuries. 2. [CID] reported that her depressive symptoms would become exacerbated by her having to frequently look at car crashes and manage car crash cases for her employer. She said she had requested that she be placed in a role that would enable her not to have access to the photographs, video and written reports. 3. [CID] reported that her employer had recognised her ongoing difficulty receiving fully from the motor accident. She had been placed on a 12-month secondment. The claimant said she was unsure whether she would be permitted to continue in the role after one year. She said she had been informed that the secondment would not persist beyond one year.
[CID] reported that she was unsure of her future as she could not return to daily viewing of motor accidents as part of her work. [CID] reported that as a consequence of the secondment her salary had been increased to a higher rate, as she was temporarily working in a higher role than as a case manager for motor accident claimants. 4. [CID] reported she had experienced anxiety symptom that had included difficulty travelling in a sedan, such that she now drives a large car with the expectation she will be less injured should she have an accident. [CID] stated that she also would have panic attacks whilst a passenger in the car when it was driven by her partner. She said that should he brake unexpectantly or not hard enough she would suffer from a panic attack and yell at him to be more careful.
This criterion is met by the [CID] not been able to return to reliably to work in her roles as a case manager due to constant reminders about her motor accident. She was transferred to a secondment role acting in a role that restricted her access to reports, video and injured claimants.
[CID] does not have any history relating to substance misuse or other medical conditions that affect his depressed mood.
This criterion is met as [CID] does not have a history of any of these conditions.
This criterion is met as [CID] does not have a history of any of these conditions.
re-examination. 2. For the above reasons the claimant meets all the criteria required to diagnose DSM-5-TR F32.0 Major depressive disorder of mild severity.
re-examination. The claimant provided updated information regarding her changed employment role. The claimant's presentation was consistent with her diagnosis psychological injury DSM-5-TR F32.0 Major depressive disorder of mild severity.
[CID]'s was fit for her other roles such as supporting mother and carer of her daughter whilst her daughter's sexual assault matter proceeded through the criminal courts to completion where the identified offender was jailed for his actions. 2. Prior to the onset of this motor accident, the claimant was diagnosed with an adjustment disorder with anxiety because of the change in her daughter's behaviour and onset of a psychological injury suffered by her daughter due to the sexual assault that happed over two days. On direct enquiry at the re-examination [CID] confirmed that the criminal court case was completed. [CID]'s reported that she and her daughter's relationship remained intact. For these reasons [CID]'s adjustment disorder caused by the prior harm perpetrated against her daughter was resolved prior to this assessment. 3. [CID] was able to separate and explain that her psychological condition related to her daughter's psychological had not prevented [CID] from continuing her role as mother, partner and worker in her defined role provided by her employer. 4. [CID] was carefully re-examined regarding her behaviour since the motor accident. The motor accident contributed more than a negligible contribution to the claimant's psychological injury. The injury was present and ongoing since the motor accident and had resulted in her requiring a change of role whilst she remained psychologically symptomatic due to the motor accident. 5. The claimant's defined psychological injury was definable as DSM-5-TR F32.0 Major depressive disorder of mild severity. The psychological symptoms documented and reported by [CID]'s could be caused by the severity of the motor accident that she experienced. This diagnosis provides the best diagnosis to define all of the claimant's symptoms. The anxiety related symptoms described by other authors is best understood as episodic agitation which is clinically common in people who suffer from Major depressive disorder. The Panel noted that whilst the claimant did report anxiety as a symptom there were insufficient criteria met for the specifier "anxious distress" to be used in compliance with DSM-5-TR criteria for this specifier. 6. In the opinion of the Medical Assessors on behalf of the Panel the subject motor accident on 28 May 2022 did cause the psychological injury defined as DSM-5-TR F32.0 Major depressive disorder of mild severity.
"For the purposes of this Act, a threshold injury is, subject to this section, one or more of the following -
(a) a soft tissue injury,
(b) a psychological or psychiatric injury that is not a recognised psychiatric illness."
"A Threshold psychological or psychiatric injury is a psychological or psychiatric injury that is not a recognised psychiatric illness."
"2) Each of the following injuries is included as a threshold psychological or psychiatric injury for the purposes of the Act:
a) acute stress disorder
b) adjustment disorder
CID
QBE Insurance