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[2026] NSWSC 677
Supreme Court of NSW
2026-06-15
Pike J
Source: NSW Caselaw (www.caselaw.nsw.gov.au). Converted to plain text by ZoeLaw. Not the official version.
Medium Neutral Citation: Charter Financial Planning Ltd v Scott North Pty Ltd [2026] NSWSC 677
Hearing dates: 9, 10 December 2025, 18 and 19 February 2026
Original judgment source is linked above.
Date of orders: 15 June 2026
Decision date: 15 June 2026
Jurisdiction: Equity - Commercial List
Before: Pike J
Decision: Separate questions answered. Directions made for parties to seek to agree costs.
Catchwords: REPRESENTATIVE PROCEEDINGS — settlement of class action — group membership — whether corporate practice was a group member — whether individual director was a group member — effect of settlement deed and s 33ZB orders
CONTRACTS — whether corporate practice was party to authorised representative agreement — no signed agreement located — whether signature necessary — contract formation inferred from surrounding circumstances and subsequent conduct — where authorised representative recorded on ASIC register — effect of recitals in later buyback deed
PRACTICE AND PROCEDURE — settlements and releases — scope of released claims — whether settlement deed barred later cross claim — distinction between common claims and individuals claims — representative applicant’s authority to release group member claims
EQUITY — unconscionable conduct — alleged procurement of releases and restraints in buyback deed — claim for declaratory relief — individual circumstances of group member — Anshun estoppel — whether claims could or should have been raised in class action — opt-out process — no abuse of process
Legislation Cited: Corporations Act 2001 (Cth), ss 910A, 911A, 911B, 911C, 916A, 916F, 922A
Federal Court of Australia Act 1976 (Cth), s 33ZB
Financial Services Reform Act 2001 (Cth)
Uniform Civil Procedure Rules 2005 (NSW), r 28.2
Cases Cited: Brambles Holdings Ltd v Bathurst City Council (2001) 53 NSWLR 153; [2001] NSWCA 61
Dillon v RBS Group (Australia) Pty Ltd & Ors (2017) 252 FCR 150; [2017] FCA 896
Dyczynski v Gibson (2020) 280 FCR 583; [2020] FCAFC 120
Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd [2023] FCA 741
Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd (No 2) [2023] FCA 1033
Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd [2024] FCA 1036
G v H (1994) 181 CLR 387; [1994] HCA 48
GEC Marconi Systems Pty Ltd v BHP Information Technology Pty Ltd (2003) 128 FCR 1; [2003] FCA 50
Gurnett v Macquarie Stevedoring Co (1954) 55 SR (NSW) 243; (1954) 72 WN (NSW) 261
Luke v Aveo Group Ltd (No 3) [2023] FCA 1665
Port of Melbourne Authority v Anshun (1981) 147 CLR 589; [1981] HCA 45
Prygodicz v Commonwealth of Australia (No 2) [2021] FCA 634
Timbercorp Finance Pty Ltd (in liq) v Collins (2016) 259 CLR 212; [2016] HCA 44
Texts Cited: Hon Steven Rares KC and Quintin Rares, The Law of Estoppel in Australia – Principles, Case Notes and Precedents (Thomson Reuters, 2026)
P Keane AC KC, Estoppel by Conduct and Election, (Sweet & Maxwell, 2023, 3rd Ed)
Category: Principal judgment
Parties: Charter Financial Planning Ltd (First Plaintiff)
AMP Financial Planning Pty Ltd (Second Plaintiff)
Scott North Pty Ltd (First Defendant)
Arthur North (Second Defendant)
Representation: Counsel:
E Collins SC / R O’Donnell (Plaintiffs)
N Case / S Tasneem (Defendants)
Solicitors:
HWLE Lawyers (Plaintiffs)
Snowton Saje (Defendants)
File Number(s): 2023/00302273
Publication restriction: Nil
Between 1985 and 2021, the first defendant, Scott North Pty Ltd (SNPL) and its sole director the second defendant, Arthur Thomas Scott North (Mr North) operated an independent financial advisory practice as agents or representatives of the second plaintiff, AMP Financial Planning Pty Ltd (AMPFP). Under this arrangement, SNPL were authorised to provide financial services to clients and receive fees and commissions, while AMPFP retained institutional ownership over the clients.
A central feature of this framework was AMPFP’s “Buyer of Last Resort Policy” (BOLR Policy). The BOLR Policy provided a mechanism by which an authorised representative wishing to exit the AMPFP network could require AMPFP to acquire its client register or register rights, subject to the satisfaction of specified conditions. Before August 2019, the BOLR valuation methodology generally provided for the register rights to be valued by applying a 4x multiplier to the relevant ongoing revenue.
To be eligible for this policy, the authorised representative must have a practice which is closing down, the principal must undertake not to compete, and the practice must have, despite reasonable endeavours, been unable to transfer its register rights to another AMP Group practice.
On 30 April 2019, Mr North expressing an intention to retire, caused SNPL to submit a BOLR application to AMPFP. At that time, the parties’ relationship was governed, or at least asserted by AMPFP to be governed, by an Authorised Representative Agreement (ARA), associated Master Terms, and the BOLR Policy.
On 8 August 2019, AMPFP amended the valuation methodology under the BOLR Policy. The amendment reduced the multiplier from 4x to 2.5x in respect of outgoing revenue (the August 2019 changes). The validity and effect of those changes became the subject of substantial litigation, including the Federal Court Class Action referred to below.
On 26 October 2021, SNPL, Mr North and AMPFP entered into a Buyback and Settlement Deed (B****uyback Deed) by which SNPL agreed to surrender rights to its client register to AMPFP in consideration for payment by AMPFP to SNPL of in excess of $1 million. The Buyback Deed also included a number of restraints which prevented Mr North and SNPL from engaging in certain financial activity, soliciting or approaching clients, or sharing client information. AMPFP has paid to SNPL and Mr North a large part, but not all, of the consideration under the Buyback Deed, namely $840,108.
When AMPFP acquired a client register under the BOLR policy, it endeavoured to simultaneously on-sell it to another practice or otherwise allocate it internally to employed advisers. Accordingly, on 5 November 2021, the same day as the completion of the Buyback Deed, AMPFP on-sold the client register to the first plaintiff, Charter Financial Planning Ptd Ltd (Charter). Charter paid a substantial sum to AMPFP for those rights. Charter in turn sold those rights to Partners Wealth Group who has not paid Charter.
However, by 8 November 2021, Mr North had become an authorised representative of Radford Allen Financial Services Pty Ltd, through which he accepted former clients under this new practice. Consequently, Charter and AMPFP (together the p****laintiffs) commenced these proceedings in 2023 against Mr North and SNPL (together the defendants) in respect of breaches of the Buyback Deed. Charter seeks damages for misleading or deceptive conduct and AMPFP seeks to enforce the restraints in the Buyback Deed.
SNPL and Mr North do not dispute the contentions that the restraints in cl 13 of the Buyback Deed have been breached. Rather, by cross summons filed on 22 October 2024, the defendants allege, among other things, that AMPFP procured the releases and restraints in the Buyback Deed by unconscionable conduct.
The defendants’ cross-claim seeks declaratory relief, including declarations that AMPFP engaged in unconscionable conduct and that the releases and restraints are void. Damages are also sought. The damages claim is presently particularised by reference to the difference between the 4x multiplier and the 2.5x multiplier applied following the August 2019 changes.
In answer to the contention that the provisions of the Buyback Deed are void for unconscionable conduct, AMPFP contends that SNPL and Mr North are precluded from raising those points by reason of the provisions of a Settlement Deed approved by the Federal Court in representative proceedings brought by financial advisers against AMPFP (the Class Action): Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd VID 498 of 2020.
The parties are at odds as to whether SNPL and Mr North are group members in those representative proceedings and, if they are, whether the provisions of the Settlement Deed, properly construed, preclude SNPL and Mr North from running the unconscionable conduct claims they seek to run.
Against this background, the Court ordered on 24 October 2025 pursuant to r 28.2 of the Uniform Civil Procedure Rules 2005 (NSW), that the following separate questions be answered:
a. Are the defendants group members of the class action proceedings in Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd VID 498 of 2020?
b. If the answer to (a) is “yes”, do clause 2.5(a), 2.6 and 2.7 of the Settlement Deed approved by Mcelwaine J in Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd [2024] FCA 1036 in the Class Action bar the Defendants from bringing the Cross Claim against the plaintiffs?
The hearing on the separate questions was originally listed before me on 9 and 10 December 2025. The hearing was not able to be completed, and indeed did not progress too far, on those two days because of the late production of documents by SNPL and Mr North. The hearing resumed and was completed on 18 and 19 February 2026.
Elizabeth Collins SC and Rowan O’Donnell appeared for the plaintiffs. Natasha Case and Shawanah Tasneem appeared for SNPL and Mr North.
For the reasons set out below, the answers to the separate questions are:
a. Are the defendants group members of the class action proceedings in Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd VID 498 of 2020? Yes in relation to the first defendant and No in relation to the second defendant**.**
b. If the answer to (a) is “yes”, do clause 2.5(a), 2.6 and 2.7 of the Settlement Deed approved by Mcelwaine J in Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd [2024] FCA 1036 in the Class Action bar the Defendants from bringing the Cross Claim against the plaintiffs? No.
On 28 July 2020, Equity Financial Planners Pty Ltd (Equity) (an authorised representative of AMPFP) commenced the Class Action against AMPFP.
These representative proceedings were brought on behalf of Equity and all persons who, as at 8 August 2019:
(a) were a party to an Authorised Representative Agreement with AMPFP (as defined in the statement of claim) and were named as the Practice in that Authorised Representative Agreement; and (b) had not received a confirmed exercise date (for the purpose of AMPFP’s BOLR Policy) of 8 August 2019 or earlier.
The definition in the statement of claim is relevant to the first question I have to consider, and I set it out in more detail later in these reasons.
An initial trial in the Class Action was heard by Moshinsky J over a number of days in late 2022. The initial trial concerned the claim brought by Equity, as well as the claim of a sample group member, Wealthstone Pty Ltd (Wealthstone). Wealthstone was in a broadly similar position to SNPL and Mr North in that, unlike Equity, Wealthstone did enter into a buy-back agreement with AMPFP. That agreement contained a release in favour of AMPFP, which AMPFP contended defeated Wealthstone’s claim against it. In response, Wealthstone raised a number of matters including that AMPFP’s conduct, in procuring the release was, in all the circumstances, unconscionable.
On 5 July 2023, Moshinsky J delivered judgment in the Class Action: see Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd [2023] FCA 741. His Honour found that the August 2019 changes were ineffective and that AMPFP’s conduct in procuring a release from WealthStone, was unconscionable. On 29 August 2023, His Honour made orders including answering the common questions raised in the Class Action. His Honour gave brief reasons at the time: Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd (No 2) [2023] FCA 1033 (Equity No 2).
An appeal and a cross appeal were lodged from the decision of Moshinsky J. Subsequently, and prior to the hearing of the appeal and the cross appeal, the Class Action was settled.
AMPFP and Equity entered into a Settlement Deed on 20 March 2024 (Settlement Deed). The “Resolution Sum” as defined in the Settlement Deed was $100,000,000. The Settlement Deed required Equity to prepare a Settlement Distribution Scheme detailing the scheme for the distribution of the Resolution Sum to group members. A Settlement Distribution Scheme was subsequently prepared.
On 6 September 2024, McElwaine J made, relevantly, the following orders approving the settlement of the Class Action:
- Pursuant to s 33V of the Federal Court of Australia Act 1976 (Cth) (Act), the settlement of this proceeding (Settlement) be approved on the terms set out in:
(a) the Settlement Deed… ; and
(b) the Settlement Distribution Scheme … .
- Pursuant to s 33V of the Act, the Court authorises the Applicant nunc pro tunc on behalf of the Group Members (as defined in the Settlement Deed) (Group Members) to enter into and give effect to the Settlement Deed and the transactions contemplated thereby for and on behalf of the Group Members.
- Pursuant to s 33ZB of the Act, the persons affected and bound by the Settlement are… the Group Members…
McElwaine J gave detailed reasons for approving the settlement: see Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd [2024] FCA 1036.
The Settlement Deed defined “Group Members” by reference to the group member definition in the pleadings in the Class Action. It is common ground that if SNPL was a party to an ARA with AMPFP as at 8 August 2019 and had not received a confirmed BOLR exercise date of 8 August 2019 or earlier, it would fall within that definition. The principal dispute on the first separate question is whether SNPL was party to such an agreement.
The separate questions raise two issues.
First, whether SNPL and Mr North were group members in the Class Action.
Secondly, if so, whether cll 2.5(a), 2.6 and 2.7 of the Settlement Deed bar the defendants from bringing their cross-claim, either in whole or in part.
On the first question, the plaintiffs submit that SNPL was a group member because, as at 8 August 2019, it was party to an ARA with AMPFP and had not received a confirmed BOLR exercise date of 8 August 2019 or earlier. Although no signed ARA has been located, the plaintiffs rely on the surrounding evidence to submit that SNPL must have entered into an ARA in or around 2004, and that the ARA, Master Terms and BOLR Policy thereafter governed the parties’ relationship. It is also contended that it is not necessary for an ARA to have been signed. Rather, the question is whether the parties were party to an ARA as at 8 August 2019.
The defendants submit that the plaintiffs have not proved that SNPL was a party to an ARA. They say the absence of a signed ARA is significant, and that the Court should not infer the existence of such an agreement merely from the parties’ course of dealing. They also contend that the earlier Agency Agreement of June or July 2002 (defined below), rather than any later ARA, was the foundational agreement between the parties.
On the second question, the plaintiffs submit that, if SNPL was a group member, the Settlement Deed bars the cross-claim. They say the cross-claim concerns the same subject matter as the Class Action: the 8 August 2019 changes, the reduced 2.5x multiplier, and AMPFP’s procurement of releases and restraints in the buyback agreements.
The defendants accept that the damages claim, insofar as it is calculated by reference to the difference between the 4x and 2.5x multipliers, overlaps with the Class Action and cannot be maintained. However, they submit that the claim for declarations that the releases and restraints in the Buyback Deed are void depends on their individual circumstances and, as such, was not caught by the releases in the Class Action.
The defendants rely on the limited authority of a representative applicant in a class action to bind group members. They submit that the applicant’s authority to bind group members did not extend to individual claims which were not, and could not properly have been, common questions in the proceedings.
those persons who meet the description of “Group Members” in the 2FAOA and the 3FASOC, other than any persons who have validly opted out of the Proceeding pursuant to s 33J of the Act prior to this deed taking effect or who may later be permitted to opt out of the Proceeding by the Court. For the avoidance of doubt, “Group Members” includes [Wealthstone].
The group members to whom this proceeding relates are persons who, as at 8 August 2019:
(a) Were a party to an Authorised Representative Agreement with [AMPFP] and were named as the Practice in that Authorised Representative Agreement; and
(b) Have not received a confirmed exercise date (for the purpose of the BOLR Policy) of 8 August 2019 or earlier;
Where the terms “Authorised Representative Agreement” and “BOLR Policy” have the meanings given to them in the accompanying second further amended statement of claim.
Between January 2004 and 8 August 2019, AMPFP entered into agreements (Authorised Representative Agreements) with persons (referred to as Practices) wishing to carry on business as financial planners as authorised representatives of AMPFP.
Particulars
There was a different form of Authorised Representative Agreement for corporate entities and sole traders.
Corporate entities
The best particulars the applicant can currently provide are that:
(1) Between June 2016 and 8 August 2019, the Authorised Representative Agreements were substantially in the form of a document titled “Authorised Representative Agreement (Corporate Practice) - Version 1.4”.
(2) Between June 2015 and May 2016, the Authorised Representative Agreements were substantially in the form of a document titled “Authorised Representative Deed of Agreement (Corporate Practice) - Version 1.3”.
(3) Between April 2010 and May 2015, the Authorised Representative Agreements were substantially in the form of a document titled “Authorised Representative Deed of Agreement (Corporate Practice) – Version 1.2”.
(4) Prior to April 2010, the Authorised Representative Agreements were substantially in the form of a document (Version 1.1), a copy of which is not currently held by the applicant, but the existence of which is referred to in subsequent versions of the Authorised Representative Agreement.
Sole traders
The best particulars the applicant can currently provide are that:
(5) Between June 2016 and 8 August 2019, the Authorised Representative Agreements were substantially in the form of a document titled “Authorised Representative Agreement (Sole Trader Practice) - Version 1.4”.
(6) Between June 2015 and May 2016, the Authorised Representative Agreements were substantially in the form of a document (Version 1.3), a copy of which is not currently held by the applicant, but the existence of which is referred to in Version 1.4 of the Authorised Representative Agreement.
(7) Between April 2010 and May 2015, the Authorised Representative Agreements were substantially in the form of a document (Version 1.2), a copy of which is not currently held by the applicant, but the existence of which is referred to in Version 1.4 of the Authorised Representative Agreement.
(8) Prior to April 2010, the Authorised Representative Agreements were substantially in the form of a document (Version 1.1), a copy of which is not currently held by the applicant, but the existence of which is referred to in Version 1.4 of the Authorised Representative Agreement.
The Authorised Representative Agreements incorporated by reference the terms of other documents, as pleaded in the following paragraphs of this statement of claim.
Further particulars may be provided following discovery.
- In or around September 2011, the applicant entered into an Authorised Representative Agreement with AMPFP naming the applicant as the Practice.
- On or prior to 8 August 2019, each group member entered into an Authorised Representative Agreement with AMPFP naming the group member as the Practice.
- It was a term of each Authorised Representative Agreement that the Master Terms (as defined in the particulars below) formed part of the agreement between the Practice and AMPFP.
Particulars
The best particulars that the applicant can currently provide are that the Master Terms were incorporated by:
(1) Clause 4.1 in Version 1.4 of the Authorised Representative Agreement (Corporate Practice).
(2) Clause 4.1 in Version 1.4 of the Authorised Representative Agreement (Sole Trader).
(3) Clause 3.1 in Version 1.3 of the Authorised Representative Agreement (Corporate Practice).
(4) Clause 3.1 in Version 1.2 of the Authorised Representative Agreement (Corporate Practice).
Further particulars will be provided following discovery.
The Master Terms are the document entitled “Authorised Representative Deed of Agreement – Master Terms” (or similar) maintained by AMPFP and:
(5) between June 2015 and 8 August 2019, the Master Terms we the form of a document titled “Authorised Representative Deed of Agreement – Master Terms - Version 1.3”;
(6) between April 2010 and May 2015, the Master Terms were in the form of a document titled “Authorised Representative Deed of Agreement – Master Terms - Version 1.2”;
(7) between January 2004 and March 2010, the Master Terms were in the form of an earlier document, a copy of which is not currently held by the applicant, but the existence of which is referred to in Version 1.2 of the Master Terms.
Further particulars may be provided following discovery.
- It was a term of the Master Terms that they (and thereby each Authorised Representative Agreement) incorporated by reference the terms of the Practice Documents referred to in the Master Terms.
Particulars
(1) In Version 1.2 of the Master Terms – definition of “Agreement”; definition of “Master Terms”; clause 2.1.
(2) In Version 1.3 of the Master Terms – definition of “Agreement”; definition of “Master Terms”; clause 2.2(c).
Further particulars may be provided following discovery.
- At all material times after January 2004, one of the Practice Documents referred to in the Master Terms (and thereby incorporated into the terms of each Authorised Representative Agreement) was the Register and Buyer of Last Resort Policy, as published by AMPFP, or otherwise notified by AMPFP to Practices, from time to time (BOLR Policy).
Particulars
The best particulars that the applicant can currently provide as to the documents that set out the terms of the BOLR Policy from time to time prior to 8 August 2019 are:
(1) Register and Buyer of Last Resort (BOLR) Policy effective date 7 January 2009
(2) Register and Buyer of Last Resort (BOLR) Policy effective date 1 February 2010
(3) Register and Buyer of Last Resort (BOLR) Policy effective date 1 July 2010
(4) Register and Buyer of Last Resort (BOLR) Policy effective date 23 September 2010
(5) Register and Buyer of Last Resort (BOLR) Policy effective date 1 July 2012
(6) Register and Buyer of Last Resort (BOLR) Policy effective 1 June 2017
Further particulars may be provided following discovery.
- The following were terms of each Authorised Representative Agreement:
a. AMPFP would give the Practice an authorisation to provide financial services as an authorised representative of AMPFP.
b. AMPFP would create a client register for the Practice.
c. The client register for the Practice would record the name and address of each client of AMPFP for which AMPFP considered the Practice to be the servicing practice of that client.
d. AMPFP would retain the relationship with those clients that were introduced to, and serviced by, the Practice while being an authorised representative of AMPFP.
e. AMPFP granted the Practice certain rights (register rights) in respect of clients of AMPFP who were listed on the client register for that Practice, including:
i. the right to contact and provide advice and other financial services to the client;
ii. the right to access the client’s files and records for the purpose of contacting and providing that advice or those financial services;
iii. the right to receive payments, such as fees for service or commissions, in accordance with the Authorised Representative Agreement, in return for providing that advice or those financial services.
f. The Practice was able to realise the value of its register rights by:
i. completing a practice-to-practice transfer (where the Practice would seek AMPFP’s approval to surrender its register rights and transfer some or all of the clients on its client register to another practice and for AMPFP to appoint the other practice as the servicing practice for those clients, in return for a payment from that other practice); or
ii. applying to AMPFP for a buyer of last resort benefit under the BOLR Policy.
Particulars
Authorised Representative Agreement (Corporate Practice) – Version 1.4, clause 3.1; Authorised Representative Agreement (Sole Trader) – Version 1.4, clause 3.1. BOLR Policy effective 1 June 2017, pages 3-4. Earlier iterations of the Authorised Representative Agreements and the BOLR Policy contained terms to the same effect.
Thus, to qualify as a group member in the Class Action, a practice must have been a party to an ARA with AMPFP and must have applied to exercise BOLR rights before 8 August 2019.
Having regard to the evidence led by AMPFP (which I summarise below), the defendants contend that an ARA was only entered into by the signing of the relevant agreement. As such, they submit that the absence of a signed ARA alleged to have been executed by SNPL around 2004 (it being common ground between the parties that neither AMPFP nor SNPL have been able to locate a signed ARA), is fatal. Mr North’s evidence went no higher than he could not recall ever signing an ARA. It was thus contended that I would not be satisfied that SNPL entered into an ARA.
AMPFP contend that the relevant enquiry is not confined to whether an ARA was signed, but rather whether the parties were party to an ARA as at 8 August 2019, determined according to ordinary principles of contract formation. In any event, on the evidence, the Court would comfortably infer that an ARA was signed in or about 2004. Mr North does not deny this, he simply has no recollection of it.
The relevant evidence may be summarised as follows.
Prior to 2001, Mr North was a “Proper Authority Holder” of AMPFP pursuant to an undated document, described as “AMP Financial Planning Pty Ltd – Representatives Agreement”, signed by Mr North as the Representative & Holder, and for SNPL as the Principal (Representatives Agreement). The defendants place no reliance on this document as governing the relationship between the parties for the purposes of these proceedings.
In or about June or July 2002, AMP Life Limited (AMP Life), SNPL and Mr North entered into a document entitled Agency Agreement (Agency Agreement). Pursuant to that agreement, AMP Life appointed SNPL as its agent to sell Products. The agreement also incorporated what was described as the “Master Insurance Agency Terms”.
Between 2001 and 2004, the form of agreement applicable to representatives of AMPFP was negotiated by The Advisers Association (as it is now known, previously the ampfpa), the industry body representing AMPFP advisers. Those terms were known as “Agents Remuneration Terms and Benefits”.
In 2003, The Advisers Association negotiated with AMPFP the first form of “Master Terms”. The Master terms came into effect from 1 January 2004 and were incorporated into an “Authorised Representative Agreement” designed to replace the then existing Agents Remuneration Terms and Benefits for all member advisers.
The changes to AMPFP’s contractual arrangements with its advisers were consequent upon the amendments to the Corporations Act 2001 (Cth) enacted by the Financial Services Reform Act 2001 (Cth) (FSR Act). The FSR Act commenced on 11 March 2002 but had a two-year transition period in respect of, among other amendments, the authorisation of financial advisers. The transition period ended on 10 March 2004.
The most relevant aspects of the FSR Act for the present proceeding are in Part 7.6 of the Corporations Act, which deals with “licensing of providers of financial services”. A “representative” for the purpose of Part 7.6 is defined in s 910A as, among other things, “an authorised representative of the licensee”.
Division 2 of Part 7.6 relates to the “Requirement to be licensed or authorised”. That division relevantly provides:
911A Need for an Australian financial services licence
(1) Subject to this section, a person who carries on a financial services business in this jurisdiction must hold an Australian financial services licence covering the provision of the financial services.
…
(2) However, a person is exempt from the requirement to hold an Australian financial services licence for a financial service they provide in any of the following circumstances:
(a) the person provides the service as representative of a second person who carries on a financial services business and who:
(i) holds an Australian financial services licence that covers the provision of the service…
Note: However, representatives must still comply with section 911B even if they are exempted from this section by this paragraph.
…
911B Providing financial services on behalf of a person who carries on a financial services business
(1) A person (the provider) must only provide a financial service in this jurisdiction on behalf of another person (the principal) who carries on a financial services business if one or more of the following paragraphs apply:
…
(b) these conditions are satisfied:
(i) the principal holds an Australian financial services licence covering the provision of the service; and
(ii) the provider is an authorised representative of the principal; and
…
Note 2: Failure to comply with this section is an offence (see subsection 1311(1)).
…
911C Prohibition on holding out
A person must not hold out:
…
(c) that, in providing a financial service, the person acts on behalf of another person; …
…
if that is not the case.
Note: Failure to comply with this section is an offence (see subsection 1311(1)).
916A How representatives are authorised
(1) A financial services licensee may give a person (the authorised representative) a written notice authorising the person, for the purposes of this Chapter, to provide a specified financial service or financial services on behalf of the licensee.
…
916F Obligation to notify ASIC etc. about authorised representatives
(1) A person must lodge with ASIC a written notice (in accordance with subsection (2)), within 10 business days, if the person authorises a representative to provide a financial service as mentioned in section 916A or 916B.
From 1 January 2004, Mr North and SNPL were recorded on ASIC’s database of Australian Financial Services Representatives as authorised representatives of AMPFP. That record is consistent with the plaintiffs’ contention that the defendants were treated as authorised representatives within AMPFP’s formal structure from that time. Section 916F of the Corporations Act imposed an obligation to notify ASIC if a person authorised a representative to provide a financial service and s 922A required ASIC to maintain the relevant register.
AMPFP relied upon the evidence of Neil MacDonald (Mr MacDonald) the current CEO of The Advisers Association and previously the COO at AMPFP, concerning the rollout of the ARA and Master Terms in or around 2004.
Mr MacDonald was not required for cross examination. That occurred on the basis of an agreement between counsel that no Brown**e v Dunn point would be taken, and that the defendants would therefore remain at liberty to contend that Mr MacDonald’s evidence should not be accepted, notwithstanding that he had not been cross examined.
His evidence was that, when the ARA regime was introduced, authorised representatives were required to sign the relevant documents, but subsequent updates to the ARA and Master Terms were generally not required to be signed by each adviser or practice. Instead, updates were negotiated with The Advisers Association and communicated to the relevant advisers. If an adviser did not object within the specified period, the updated terms became binding according to AMPFP’s standard practice.
Mr MacDonald’s evidence in his first affidavit was as follows:
9 Between 2001 and 2004, the agreements which were negotiated by The Advisers Association and governed the relationship between advisers and AMPFP were “Agents Remuneration Terms and Benefits”. In 2003, The Advisers Association negotiated with AMPFP the first “Master Terms” which came into effect from 1 January 2004 and included “Authorised Representative Agreements” (AR Agreements) to replace “Agents Remuneration Terms and Benefits” for all member advisers.
10 The Master Terms and AR Agreements were in standard terms. They were, to my knowledge from 2002 binding on all advisers who were members of the Association. That was my understanding when I was the COO of AMPFP, and also during my time working at The Advisers Association.
11 Since 2004, arrangements have been in place between The Advisers Association, individual advisers and AMPFP as to how updates to Master Terms, or AR Agreements, were made. There was a requirement in the Master Terms that AMPFP consult with The Advisers Association in relation to any changes proposed to the Master Terms or AR Agreements. The Advisers Association then negotiated those terms and conditions.
12 Once agreement was reached between AMPFP and The Advisers Association, the concluded agreement would be communicated to individual advisers by AMPFP by letter (later this became by email). The Advisers Association would consult with AMPFP on the draft -master letters, which would be usually be co-signed by the Chair and CEO of the Association as well as the Managing Director and Chief Operating Officer of AMPFP.
13 Letters to advisers which enclosed the updated Master Terms or AR Agreements would inform the advisers of the new terms, and provide them with:
a. 90 days to give notice if they did not like the new terms and wished to cease their adviser practice; and
b. 13 months to exercise their BOLR rights.
14 Advisers were not required to sign updated Master Terms or AR Agreements, nor return them to the Association or AMPFP. The Master Terms and AR Agreements would become binding on their effective date if the advisers did not take the action(s) referred to in the preceding paragraph.
13 The changes I describe in paragraph 9 of my First Affidavit, from Agents Remuneration Terms and Benefits to AR Agreements and Master Terms, were particularly important because they were made in response to quite significant legislative changes. A copy of the Agents Remuneration Terms and Benefits is annexed to this affidavit and marked “A”.
14 Discussions about those changes began around 1997 and were concerned with simplification and a national set of principles. Between around 1997 and 2001, a significant amount of work went into devising and developing the changes. I was originally engaged by AMPFP as COO specifically to set the structure up for these changes. Between 2002 and 2004 there was a transition period from the former legislative regime to the new one.
15 Prior to the legislative changes in 2004, advisers were “agents”. It was under the Financial Services Reform Act (FSR Act) that they became authorised representatives of a licensee.
16 Around 2004, all the agents at the principal level in the AMPFP network were provided with two copies of the AR Agreement. They were required to sign the two copies and send them back to AMPFP. AMPFP would then sign the AR Agreement and send one copy back to the authorised representative and store the other copy. As COO of AMPFP at the time, I was not physically involved in that process. That process was undertaken by another team within AMPFP, the Dealer Services Business, who were responsible for these administrative matters. The process for new practices was the same then as it is now.
17 However, as I stated in my First Affidavit at paragraph 14, the authorised representatives were not required to sign updated AR Agreements or other documents.
18 Separately, but as part of transitioning the “agents” into “authorised representatives” for the purpose of the FSR Act, as COO, I personally physically signed approximately 2800 individual authorisations.
19 We then en masse notified ASIC of the 2800 or so authorised representatives.
20 I do not recall specific conversations but I remember this being a significant change for the industry and that in effect everyone was talking about it and asking questions about it. There were, for example, professional development days, national conferences and state meetings at which questions were asked and answered about the legislative changes.
(Emphasis added.)
Mr North’s evidence was that he could not recall signing an ARA in or around 2004.
Version 1.1 of the ARA stated in clause 3 that the Master Terms “form part of this Agreement”. Version 1.1 of the Master Terms, in turn, defined “Authorised Representative Agreement” to mean “an authorised representative deed of agreement with AMPFP which has been signed by the Representative.” It is this last aspect of the definition on which the defendants rely in support of their position.
Pursuant to cl 2.1 of the ARA, AMPFP agreed to give the Corporate the Authorisation, meaning the authorisation for the purposes of Ch 7 of the Corporations Act, to provide the specified financial services, on behalf of AMPFP. Clause 2.2 provides that the Corporate must not provide any Financial Services until it had been given the Authorisation by AMPFP. The term Financial Services is not defined in the ARA but it is defined in the Master Terms.
The Master Terms are detailed and were clearly drafted on the basis that a Representative who had received an Authorisation, acted as an Authorised Representative of AMPFP under the Corporations Act. The Master Terms also incorporated other documents, including the “Practice Documents” which included the “Buyer of Last Resort (BOLR) Terms”.
It was not in dispute that, from 2004 until the end of the parties’ relationship in 2021, the defendants were authorised representatives of AMPFP – paragraph 7 of the Commercial List Statement is admitted and a positive allegation to this effect is made in the Cross Claim List Statement. The battle ground – to the extent it may be so described – appeared to be under what terms.
The documentary evidence indicates that Mr North was repeatedly provided with, or referred to, versions of the ARA and Master Terms.
On 26 August 2011, Neil Whelan, the then CEO of The Advisers Association, sent Mr North copies of version 1.2 of the ARA and version 1.2 of the Master Terms, stating “[h]ere are the two current agreements as discussed”. Mr North accepted that he must have received the email and the attachments, but had no recollection of doing so or any discussion referred to in the email. That evidence tends to show that Mr North was aware of, and had discussed, the ARA and Master Terms as documents governing the relationship. Nothing was said or done by Mr North at the time to suggest that those documents did not govern the relationship of SNPL, Mr North and AMPFP.
In 2012 SNPL applied for, and received, a partial BOLR benefit. The BOLR Policy then in force at its commencement under the heading “Policy summary” stated:
The Register and Buyer of Last resort (BOLR) policy relates to your practice’s ability to transfer register rights to another practice of AMP Financial Planning (AMPFP). This policy is a Practice Document and forms part of the Authorised Representative Agreement (AR Agreement) between your practice and AMPFP.
(Emphasis added.)
Failure to comply with these terms and conditions and the undertaking could result in your Authorised Representative (AR) Agreement being terminated.
If you accept the above, please sign where indicated.
Mr North completed and signed the section headed “Corporate Practice”.
On 27 May 2015, AMPFP’s Managing Director, Michael Guggenheimer (Mr Guggenheimer), sent Mr North an email notifying him of updates to the Master Terms and ARAs. The email stated that AMPFP had reviewed and updated the documents in consultation with the AMP Financial Planners Association, that the Association had agreed to the changes, and that advisers were not required to take any action for the changes to become effective. The email identified 25 June 2015 as the effective date of the new Master Terms and ARA. This email is also consistent with Mr MacDonald’s affidavit evidence on the AMPFP’s practice and procedure for updates.
Mr Guggenheimer’s email provides:
I’d like to inform you that AMP Financial Planning has reviewed and updated the Authorised Representative Master Terms and Authorised Representative Deeds of Agreement in consultation with the AMP Financial Planners Association, which has agreed to the changes.
Revisions have been made to modernise the language, revise definitions, reduce repetition and clarify that practices manage and control a business separate from the licensee. These changes are not intended to impose additional obligations on advisers or practices.
The effective date of the new Master Terms and AR Agreements is 25 June 2015. You are not required to take any action for these changes to become effective, as they have been agreed to by the AMP Financial Planners Association on your behalf. However, please familiarise yourself with the new documents before 25 June.
To view copies of the new documents, and for further detail relating to these changes, refer to the FAQs on Portal / Services / Licensee offer / Master Terms & AR Agreements.
Mr North had no recollection in the witness box of receiving the email.
On 18 January 2017, Mr North attended the Annual General Meeting of The Advisers Association.
In April 2018, Mr North was copied into emails concerning the appointment of Glenn Swane (Mr Swane) as an adviser under SNPL’s practice. Those emails refer to the setting up of an AMP portal so that compliance and licensee information could be reviewed before signing the ARA and for the necessary documents to be signed using DocuSign. The plaintiffs rely upon these emails as further evidence that the ARA framework was being treated as operative with SNPL’s practice. However, the defendants submit that the document signed in 2018 was not a corporate ARA for SNPL, but an agreement relating to a representative working for a corporate practice.
On 19 April 2018, Adrian Santos (Mr Santos) sent the following email to Mr Swane and Amie Chami of SNPL, with Mr North copied:
Thank you for your time yesterday. It was great to meet you both over the phone. We will be targeting the 7 May 2018 to appoint you if not sooner, so let’s work together to meet the timelines in the transition checklist attached.
…
Next Steps
1. AMP Portal
…
The purpose of setting you up with Portal is so that you are able to review compliance and licensee information prior to signing the AR agreement.
2. Appointment Documentation
…
Attached is information of what you will receive from DocuSign and other appointment documents we require, including a user guide to navigate DocuSign.
On 19 April 2018, Mr Swane responded, copying Mr North on his response, indicating that he had reviewed and signed the ARA.
On 27 April 2018, Mr Santos sent the following email to Mr North:
Dear Scott,
You should have received 1 DocuSign email within the last 10 days. If you did not receive this email, please check your Spam/Junk folder as your email settings may have automatically moved the emails to that folder.
Contact me if you have not received the emails in 5 working days.
The attached user guide will help you navigate DocuSign.
Between 1 and 2 May 2018, Mr North signed a document titled “Authorised Representative Agreement – Representative working for a Corporate Practice” which was version 1.4 of the ARA. The Representative was named as Mr Swane and the Practice as SNPL.
The recitals to the agreement included that SNPL “has entered into an Authorised Representative Agreement with AMP Financial Planning”, that the “Representative is working for the Practice” and, that the “Practice has nominated the Representative to be given an Authorisation by AMP Financial Planning on the basis that the Representative is Working for the Practice”.
Consequently, Mr North signed a document confirming that SNPL had “entered into an AR Agreement” with AMPFP.
In 2019, SNPL applied again under the then current BOLR Policy, which led ultimately to the Buyback Deed. AMPFP submits that these transactions involved benefits available only to authorised representatives under the ARA, Master Terms and BOLR Policy. The defendants argue that the BOLR arrangements were also capable of operating under the earlier Agency Agreement and did not require the existence of a signed ARA. The defendants also contend, as I understand their position, that AMPFP is estopped, by virtue of the recitals to the Buyback Deed from contending that a signed ARA exists. I deal with those contentions later in these reasons.
In 2019 and 2021, apparently in connection with his 2019 BOLR application, Mr North sought copies of the representative agreements and Master Terms. In particular, on 26 November 2019, he asked for a copy of the representative agreement. The evidence does not disclose any response to that request.
The Class Action was commenced on 28 July 2020.
In September 2020, Mr North appointed Mitch Karafilli (Mr Karafilli) to correspond with AMPFP on his behalf. On 16 September 2020, AMPFP wrote to Mr North noting that he had authorised Mr Karafilli to represent him in his negotiations with AMPFP and asking Mr North to confirm that he had copies of the BOLR Policy effective 8 August 2019 and “AMP Financial Planning Pty Limited – Authorised Representative Deed of Agreement Master Terms (version 1.3 published June 2015).
Later that day Mr Karafilli responded stating:
Please send me the copies I have the documents but I just want to make sure that we are on the same page
The documents were sent to Mr Karafilli later that day.
On 3 August 2021, Geoff Wilson of AMPFP emailed Mr North confirming a discussion earlier that day that there are three deeds which form the agreement between Mr North and AMPFP:
• the AR Deed of Agreement (ie your individual AR)
• a corporate AR Deed of Agreement (ie your company’s CAR)
• the Master Terms
The first two are agreements you would have signed, most likely in about 2004-5. The terms of those agreements incorporate the Master terms, including any amendments or updates etc. Note that the Master Terms then incorporates other documents such as BoLR Policy and Settlement and Recognition Terms.
I have attached the current version of the Master Terms which is version 1.3. We discussed the restrictions which apply to you upon termination. These are set out in clause 16, and in respect of contact with your clients, in clause 16.4.
I was keen to understand what AMP have on the Master Terms from myself.
If we won against AMP that there was no Master Terms signed, would that come back to bite us? – ie I have not been an authorised representative al this time??
Mr North was cross examined in relation to this email.
It was put to Mr North that he formed the view in August 2021, that if he continued to press AMPFP to produce an ARA signed by him, and they were not able to, that would advantage him in his negotiations with them. Mr North’s response was that he was “not as devious as that”.
It is not necessary for me to consider whether I accept this answer or indeed make any findings on Mr North’s credit more generally. That is not necessary to answer either of the separate questions. Question (a), in particular, involves only objective matters.
On 18 August 2021, Mr Karafilli emailed AMPFP asking for them to send to him “the documents that Scott sign to do with BOLR and the terms”. Sara McQueen responded later that day in the following terms:
I refer to previous correspondence. The Master Terms and BOLR Policy are available to Scott via Portal.
The Master Terms arrangements came into effect in the early 2000’s around when FSR came into play. The Master Terms documents at the time were issued to practice principals from both the Advisers Association and from AMP. They have been available for Principals to access since inception at any time.
I don’t have executed copies to hand.
We need the authorised deed signed by Scott
And copy his authorisation urgently
Please
We need it today to complete the agreement
We don’t know what AR agreements you are referring to
Mr Scott responded later that day attaching the “documents that [he had] available”. Mr Karafilli then forwarded the email chain to Mr North’s then legal advisers.
The Buyback Deed was executed on 26 October 2021.
The front page of the Buyback Deed contains the following important notice:
The defendants place reliance on the recitals to the Buyback Deed. Although they are lengthy, given their significance, I extract them in full below:
A The Practice Principal and the Practice, since its incorporation, have been Authorised Representatives of the Licensee. The Practice Principal has acted as a financial adviser since 1971.
B The Practice currently carries on business in financial planning as Authorised Representative, maintains Client Records and a Client Register, and provides advice, Financial Services and Credit Services to Clients pursuant to Annual Advice Agreements between a Client and the Practice.
C The Practice holds the Register Rights.
D The Practice submitted a notice of buy-back to the Licensee on or around 30 April 2019, indicating its agreement to sell the Register Rights back to the Licensee in accordance with the BOLR Policy.
E On 30 November 2020, a “Direction to Comply” email was sent to the Practice Principal by Wayne Marsh in which the Practice and Practice Principal was required to comply with the evidence uploads task required for the Lookback Review within 10 Business Days. No response was received from the Practice or Practice Principal to the Direction to Comply.
F On 17 March 2021, the Licensee issued a ‘Show Cause’ letter which indicates that:
a. the failure to comply with the Direction to Comply appears to have resulted in a breach of the AR Agreement and Master Terms;
b. the Practice and Practice Principal are invited to provide any relevant explanation as to why [they] have not complied with Section 5d of the Master Terms; and
c. The matter was being escalated to the adviser issues panel of the Licensee, where the determination was made to revoke the corporate authorisation and authorised representative authorisations with 90-days’ notice.
G On 15 June 2021 the Licensee informed the Practice Principal and the Practice by the Revocation and Cancellation Letter that, among other things, it had decided to:
a. revoke ‘the Authorisations issued by AMPFP’ pursuant to section 916A of the Act (Revocation);
b. terminate ‘all applicable agreements that exist’ (defined as ‘Agreements’ in the said letter) between the Licensee, on the one hand, and the Practice Principal and the Practice, on the other hand, pursuant to the ‘applicable Agreements by giving 90 days’ notice’ in accordance with ‘clauses 14.2(b) and 15.3 of the Master Terms which form part of the Agreement’ (Termination),
with effect from the Effective Dale (as defined therein).
H In the Revocation and Termination Letter, the Licensee, amongst other things, required that in accordance with the AR Agreement, the Practice deliver all of the following, and all copies of the following, held by or under the latter’s control:
a. the most current and complete files for all Clients;
b. all material comprising or containing any Confidential Information;
c. all other documents, materials, publications and information (in whatever form or medium) provided by the Licensee to the Practice Principal and the Practice or held by them under ‘this Agreement’; and
d. all other property of the Licensee, which may be in the possession or under the control of the Practice Principal and the Practice (Demand).
I On 16 September 2020, the Practice Principal and the Practice requested the Licensee to identify the ‘applicable Agreements’ and the ‘Agreement’ referred to in the Revocation and Termination Letter and the basis for the applicability of the Master Terms, pursuant to which the Licensee provided them with copies of:
a. a document entitled ‘Authorised Representative Deed of Agreement Corporate Practice’ Version 1.3 published June 2015 which document is an unsigned proforma document marked ‘not for distribution’ (AR Agreement); and
b. a document entitled ‘Authorised Representative Deed of Agreement Master Terms’ Version 1.3 published June 2015 (Master Terms), which documents the Licensee provided as an example of the current terms regulating the relationship between it, the Practice Principal and the Practice.
J The Licensee subsequently provided the AR Agreement, the Master Terms and a document entitled ‘Buyer of last resort policy’ effective 8 August 2019 (BOLR Policy) to the Practice Principal and the Practice on 18 August 2021 . The AR Agreement, the Master Terms and the BOLR Policy are annexed to this deed as Annexures B, C and D respectively.
K On 17 September 2021 , a draft buy-back and cooperation agreement was provided to the Practice and Practice Principal for review. Subsequent changes were made to the agreement following commercial negotiations and an amended version was provided by the Licensee on 5 October 2021 . Substantive comments to the agreement (now called the Buyback and Settlement Deed) were not provided to the Licensee until 11 October 2021.
L On 20 August 2021 and again on 6 October 2021, the Licensee provided documents relating to authorisations it has granted to the Practice Principal and the Practice.
M The AR Agreement and the Master Terms were not among the documents referred to the preceding paragraph, but there was, amongst others, a document entitled ‘Representatives Deed with AMP Financial Planning Pty Ltd’ signed by the Practice Principal.
N The Parties have been in disagreement, and disagree about, amongst other things:
a. to whom the Clients belong with the Licensee contending that they belong to it and the Practice Principal and the Practice contending that the Clients belong to the Practice;
b. the agreement or agreements, and the terms thereof, which regulate the relationship between the Licensee, on the one hand, and the Practice Principal and the Practice, on the other hand;
c. whether the Revocation, Termination, and Demand are valid, including any references to the applicability of the AR Agreement and Master Terms; and
d. whether the BOLR Policy applies, as a result of which a dispute arose (the Dispute).
O In order to resolve the Dispute, the Parties commenced negotiations in respect of the Dispute and the matters raised in the Revocation and Termination Letter and ultimately agreed the terms of this deed.
P On 23 September 2021, the Licensee informed the Practice Principal and the Practice by the Extension of Revocation and Termination Date Letter that, among other things, the Revocation and Termination Date would be substituted for the Effective Date.
Q Pursuant to the Further Letter, the licensee, among other things, extended the Revocation and Termination Date to 12pm on 13 October 2021 . The Revocation and Termination Date was again extended by the Licensee to 12 pm on 14 October 2021 to facilitate further negotiations of this deed and thereafter extended by email on 14 October 2021 to 5pm on 15 October 2021.
R The Practice has agreed to surrender the Register Rights in exchange for the Buy-back Benefit on the terms and conditions of this deed.
S For purposes of the settlement of the Dispute, the Parties agree that the AR Agreement, Master Terms and BOLR Policy apply to the relationship between the Licensee and the Practice and Practice Principal.
(Emphasis added.)
On 5 November 2021, AMPFP paid Mr North/SNPL $840,108 under the Buyback Deed.
In the preceding years to 2021, SNPL was paid commission on a monthly basis which was calculated in accordance with the terms which AMPFP contend governed the relationship.
In or around November 2021, Mr North and SNPL received notice of the right to opt out of the Class Action, but did not opt out. The approved opt out notice referred, in customary general terms as to what the Class Action was about, including the effectiveness of purported releases in the buyback agreements entered into.
On 18 April 2024, Equity filed the settlement approval application.
On 30 April 2024, McElwaine J made orders, including pursuant to s 33X of the Federal Court of Australia Act 1976 (Cth) (FCAA) that Group Members be given notice of the proposed settlement and their right to oppose it, and pursuant to s 33Y(2) of the FCAA approving the form of Settlement Notices to be sent to Group Members. The Settlement Notice refers to the releases contained in the Settlement Deed.
Moshinsky J handed down his substantive judgment after the initial trial on 5 July 2023. Final orders, including the answers to the common questions, were made on 29 August 2023.
The present proceedings were commenced on 22 September 2023.
The Settlement Deed was executed on 20 March 2024.
On 1 August 2024, Mr North made an affidavit in these proceedings in which he deposed to having made enquiries through his lawyers and to being informed, and believing, that he remained a group member of the Class Action.
The position changed shortly thereafter.
Leading up to the hearing of the settlement approval application in the Class Action, the defendants were given notice of the settlement and the application for its approval. The solicitor for the defendants then engaged in correspondence with the solicitors for the lead applicant. By letter dated 22 August 2024, the defendants contended that they were not group members and, accordingly, would not be bound by the settlement of the Class Action if it was approved.
The letter requested that this correspondence be placed before the Court on the settlement hearing.
The settlement was approved by orders made on 6 September 2024. The trading name of SNPL/Mr North, being Rathdowne Financial Management was named as a Group Member in the Settlement Deed.
It is against the factual background set out above that I determine question (a).
The starting point is the definition of “Group Member” in the Settlement Deed which in turn picks up the definition used in the Class Action pleadings. I have set those definitions out above.
I do not accept the defendants’ contention that in order for SNPL to be a Group Member I must be satisfied that SNPL signed an ARA. The question is whether SNPL was party to an ARA as at 8 August 2019. Whilst signing an ARA is obviously one way in which SNPL could have become a party to an ARA, and is indeed the way in which AMPFP contends such agreements were ordinarily entered into, it is not the only way. The fact that the Master Terms, which form part of the ARA, define an ARA as one that has been signed relevantly by the “Corporate”, does not alter that conclusion.
I have set out above the definition of “Group Member” from the 2FAOA and 3FASOC. The essence of the first part of the definition is two-fold – first, that the person was “a party to an Authorised Representative Agreement” as at 8 August 2019. Second, that the person was named as the Practice in that ARA.
What is an Authorised Representative Agreement? Paragraph 2 of the 3FASOC directs attention to paragraph 6, which simply asserts that, between January 2004 and 8 August 2019, AMPFP entered into agreements with persons wishing to carry on business as financial planners as authorised representatives of AMPFP. The particulars to that allegation refer to the different forms of ARA for corporate entities and sole traders. The various versions are then set out.
None of this material alleges, and thus it cannot be said to confine, the manner in which a person, being a financial planner, entered into an agreement with AMPFP – being the ARA – and thus became a party to an ARA. The relevant fact to be demonstrated is that they were a party to an ARA as at 8 August 2019.
This construction of the relevant part of the group member requirement is readily understandable when one considers the central complaint in the Class Action – the legality of the changes to the BOLR Policy effective 8 August 2019. The BOLR Policy is given contractual effect by the ARA.
Reference to a person signing an ARA only emerged in AMPFP’s evidence as to the practice that was followed by AMPFP with financial planners.
I do not regard this evidence as commanding a conclusion that, either generally or in the circumstances of this case, the only method by which a person could became a party to an ARA was by signing the relevant document.
In determining whether an agreement has been formed (and thus whether the parties are “party” to that agreement), all of the circumstances must be considered. The question is what would a reasonable person in the position of the parties think as to whether there was a concluded bargain: see for example Brambles Holdings Ltd v Bathurst City Council (2001) 53 NSWLR 153; [2001] NSWCA 61 at [71]-[81] per Heydon JA; GEC Marconi Systems Pty Ltd v BHP Information Technology Pty Ltd (2003) 128 FCR 1; [2003] FCA 50 at [224]-[233] per Finn J. Subsequent conduct is admissible on this question.
Putting to one side for present purposes, whether I would infer that SNPL signed version 1.1 of the ARA, I am comfortably satisfied on the evidence that SNPL was party to an ARA with AMPFP as at 8 August 2019. All of the conduct of the parties points in that one direction in this respect. All that could potentially stand against this conclusion is that Mr North cannot recall signing an ARA. This does not provide any evidence against the conclusion.
The starting point is the legislative change necessitating new agreements designed to replace the then existing contractual agreements. Those changes required advisers to be authorised representatives. More importantly, there is the unchallenged evidence of Mr MacDonald that all the agents at the principal level in the AMPFP network were provided with the ARA for signature.
The terms of version 1.1 of the ARA clearly stated that the “Corporate” must not provide any Financial Services until it has been given the Authorisation by AMPFP. That Authorisation was given by the ARA. Absent an ARA coming into effect, the Corporate had no authority to continue to operate.
Thereafter, SNPL conducted itself as an Authorised Representative. Both AMPFP and SNPL conducted themselves on the basis that they were parties to an ARA. SNPL was paid commission on a monthly basis, calculated in accordance with the contractual arrangements stemming from the ARA and its respective versions from time to time. SNPL made a partial BOLR application in 2012. The BOLR Policy in force at that time, as noted above, stated that the policy formed part of the ARAs between “your practice” and AMPFP. The document executed by Mr North at that time, setting out the terms and conditions, stated that failing to comply with those terms and conditions could result in “your Authorised Representative (AR) Agreement being terminated”.
The year prior, Mr North was provided with version 1.2 of the ARA and version 1.2 of the Master Terms.
In 2015, Mr North was sent an email notifying him of updates to the Master Terms and ARAs. SNPL continued to act as an Authorised Representative.
In 2018, Mr North signed a document titled “Authorised Representation Agreement – Representative working for a Corporate Practice” in connection with Mr Swane. The recitals to the agreement included that SNPL had entered into an ARA with AMP Financial Planning. That is a clear admission that an ARA had been entered into previously.
The only other argument seriously put by the defendants against the contention that SNPL and AMPFP were party to an ARA was that there was no need for an ARA because the Agency Agreement entered into in June or July 2002 picked up, inter alia, the BOLR Policy. I do not accept this argument. The Agency Agreement was with AMP Life. AMPFP was not a party to it. The defendants had no answer to this basic problem with the argument.
I am satisfied that, as at 8 August 2019, SNPL was party to an ARA.
In any event, I am comfortably satisfied that I should infer that SNPL signed version 1.1 of the ARA in or about 2004 and returned the executed agreement to AMPFP.
As Street CJ stated in Gurnett v Macquarie Stevedoring Co (1954) 55 SR (NSW) 243; (1954) 72 WN (NSW) 261:
an inference is a reasonable conclusion drawn as a matter of strict logical deduction from known or assumed facts. It must be something which follows from given premises as certainly or probably true, and the mere possibility of truth is not sufficient to justify an inference to that effect.
The drawing of an inference is an exercise of the ordinary powers of human experience… the drawing of an inference is part of the process of fact finding: it has to do with the minor premiss in the syllogism of judgment, not with the major premiss of legal principle.
The relevant proved facts include that there was a legislative change and new agreements (ARAs), were introduced by AMPFP to give effect to that legislative change. AMPFP’s practice was to send two copies of the ARA to advisers for execution and return, so as to become Authorised Representatives. AMPFP would then notify ASIC of the new Authorised Representatives.
SNPL was an authorised representative of AMPFP from 2004 onwards and was recorded on ASIC’s database as such. These undisputed objective facts suggest that the precondition to SNPL becoming an authorised representative – namely execution of an ARA – had occurred.
These facts provide a firm basis to conclude that SNPL signed an ARA and returned it to AMPFP. There is no probative evidence against the drawing of the inference. Mr North’s lack of recollection of signing an ARA is not contrary evidence.
Given the effluxion of time – over 20 years – it is perhaps unsurprising that a signed agreement can no longer be produced. Added to this is the fact that the practice thereafter was not to require advisers to execute new agreements when the terms were updated. Rather, advisers were given the option to indicate non-acceptance. Absent this, the amended terms came into effect.
The fact that, in the Class Action, signed ARA’s appear to have been admitted into evidence from both Equity and Wealthstone (see [320] and [390] of the judgment of Moshinsky J) does not tell strongly against the conclusion I have reached. Equity entered into its agreement in 2011 and Wealthstone in 2010. The uncontradicted evidence of Mr MacDonald speaks of a uniform practice of requiring a signed ARA in 2004 at the time the changes were introduced.
I am thus satisfied that SNPL was party to an ARA as it relevantly signed an ARA. Separately, even if SNPL did not sign an ARA, I am comfortably satisfied that it was party to an ARA. This conclusion arises in all the circumstances, particularly the conduct of the parties.
I do not regard anything in the recitals to the Buyback Deed as telling against either of these conclusions or indeed, as I understood some of the submissions advanced by the defendants, as somehow precluding AMPFP contending that SNPL was party to an ARA and thus seeking to adduce evidence to that effect.
I have extracted the detailed recitals to the Buyback Deed above. Taken at their highest for the defendants, the recitals record that AMPFP had not provided any signed agreements to SNPL, and there was a dispute between the parties as to the agreement or agreements that regulated the relationship between them.
As the learned authors - Hon Steven Rares KC and Quintin Rares state in The Law of Estoppel in Australia - – Principles, Case Notes and Precedents (Thomson Reuters, 2026) at [5.30]:
Where parties recite matters in a deed (that is, make a statement of fact, or mixed fact and law, in the recitals) those parties ordinarily will be estopped from denying the state of affairs that those recitals convey.
(see also Estoppel by Conduct and Election, P Keane AC KC (Sweet & Maxwell, 2023, 3rd Ed) at [7-002] and [7-003])
There is nothing in the recitals to the effect that AMPFP accepted that SNPL was not a party to an ARA. Fairly read, they convey the opposite and that there was a dispute about this matter.
AMPFP’s conduct on the present application is not, in my view, in any way a denial of the state of affairs conveyed by the recitals.
As put in writing, the defendants contend that recital M contains an admission that no ARA could be produced by AMPFP (Admission). So much may be accepted. It is then contended that the Admission and the dispute as to the terms that regulated the relationship “necessitated the adoption of a convention between the parties, in recital S”, namely that “for the purposes of the settlement of the Dispute, the ARA, MT and BOLR would apply” (Convention). The parties are then said to have acted on the Convention by entering into the Buyback Deed.
The defendants’ contention is then that the Convention is contrary to the truth – namely that the contractual relationship did not exist on 18 October 2021. They further contend that the Convention does not alter the Admission.
The defendants contend that AMPFP is estopped from resiling from the Admission.
I do not accept these contentions. The Admission is no more than an admission that no ARA could be produced by AMPFP. Nothing subsequently done by AMPFP is contrary to that Admission.
The answer to question (a) is thus “yes” in relation to SNPL and “no” in relation to Mr North. That is because SNPL, not Mr North, was named as the Practice in the ARA.
2.5 Releases
(a) Upon the receipt of the unpaid portion of the Resolution Sum into the Holding Account (which AMPFP is obliged to pay in accordance with clause 2.4(a) above), the Applicant on its own behalf and on behalf of each of the Group Members (including the Sample Group Member), releases and discharges each of the Released Parties jointly and severally from (and covenants not to sue in respect of):
(i) each and every Claim made by (or on behalf of) the Applicant or any Group Member in the Proceeding as articulated in the 2FAOA, 3FASOC, Reply, the Points of Claim, or the Reply to Points of Defence;
(ii) any Claim by the Applicant or any Group Member which is in respect of, or arises out of, the same or related circumstances to those raised in the Proceeding;
(iii) any Claim that the Applicant or any Group Member has or may have, and which were raised or could have been raised in the Proceeding against the Respondent relating to or arising out of or in respect of (either directly or indirectly):
(A) the matters the subject of the Proceeding or any part of the Proceeding or which are raised in the Proceeding or which are in respect of, or arise out of, the same or related circumstances to those raised in the Proceeding; and
(B) any thing related to the Proceeding including, without limitation, any damage, loss, cost or expense suffered as a result of the matters the subject of the Proceeding or any part of the Proceeding or which are raised in the Proceeding.
(b) The Respondent releases the Applicant and the Group Members (together, the Claimants), together with their Related Parties, jointly and severally, who entered into either a Buy-Back Agreement, Institutional Release or Settlement Deed (as each of those terms were defined in the Amended Defence), from any Claim which it may have relating to or arising out of or in respect of those Group Members’ obligations pleaded in the Amended Defence at [100A] and Schedule 3.
(c) The Respondent releases the Claimants, together with their Related Parties, jointly and severally, from all Claims which it has or may have against any of them because of the fact that a Claimant:
(i) was a Claimant in this Proceeding; or
(ii) receives any distribution of the Resolution Sum in the Proceeding in circumstances where the Claimant had previously agreed:
(A) not to participate in the Proceeding or the distribution of the Resolution Sum; and/or
(B) to repay or indemnify the Respondent if it received a distribution from the Resolution Sum in the Proceeding (other than any agreement to repay any existing debt owing by the Claimant or its Related Parties, regardless of whether that existing debt is presently due and payable or in arrears).
(d) The releases given in this clause 2.5 in favour of persons not a party to this deed are intended to be, and are, directly enforceable by each of those persons, and this deed operates as a deed poll in favour of those persons.
(e) In the event of a termination pursuant to clause 5.1 or 5.2 or 5.3 below, the releases in this clause 2.5 shall have no effect and be deemed as having never been given.
(f) Nothing in this deed affects the rights of Related Bodies Corporate of AMPFP as they had, have or may have as regards or in respect of the Applicant and Group Members or each of them.
2.6 No further liability
Subject to clause 5, clause 2.5 and clause 2.8, upon the making of the Approval Order, no Released Party will have any liability to:
(a) the Applicant, Group Members, the Funder, and/or each of their Related Parties in relation to any Released Claim; and
(b) Corrs, the Funder, and/or each of their Related Parties in relation to the Applicant’s Legal Costs and Disbursements.
2.7 Plea in bar
Subject to clause 5, clause 2.5 and clause 2.8, each party that has been released may plead this deed in bar to any Released Claim by any other party bound by this deed (including the Applicant or any Group Member).
Claim means any claim, action, cause of action, complaint, demand, suit or proceeding for damages, debt, restitution, equitable compensation, account, interest, injunction, specific performance, statutory order, or any other remedy or relief of any kind. Without limitation, it includes not only “Claims” which may be brought to any other tribunal or any other dispute resolution body or scheme.
Released Claims means the Claims released by sub-clauses 2.5(a)-(c).
The plaintiffs submit that the answer to separate question (b) is “yes” for two main reasons.
First, they submit that the claims made in the cross-claim are the same as those made in the Class Action. Secondly and in the alternative, they submit that the claims are nevertheless estopped due to their similarity and relevance to the subject matter in the Class Action.
Specifically, the plaintiffs submit that if SNPL was a group member, the releases in the Settlement Deed are broad enough to bar the cross-claim. They contend that the cross-claim arises out of the same or related circumstance as the Class Action, namely the August 2019 changes, the validity of the 2.5x multiplier, AMPFP’s procurement of the releases and restraints and the alleged unconscionability.
The defendants accept that, to the extent the cross-claim seeks damages representing the difference between the 4x and 2.5x multiplier, there is overlap with the loss recognised in the Class Action and the damages claim cannot be maintained. However, they submit that the claim is otherwise directed to their own circumstances which concern a different deed and different restraints.
It is a well-known aspect of class action litigation in Australia that a significant number of class actions settle. Settlement may be reached at various stages. It may occur prior to any initial trial. Another alternative, as occurred here, is that settlement is reached after an initial trial of the claims of the representative applicant and a sample group member, after judgment has been delivered, including orders made answering the common questions.
The terms of settlement are usually set out in a settlement deed entered into by the representative applicant/plaintiff in the class action and, at least, the respondent/defendant to the class action.
The settlement deed typically contains releases purporting to release claims not only of the representative applicant, but also of group members.
Any settlement must, of course, be approved by the Court.
The extent to which releases contained in a settlement deed, approved by the Court, are effective against group members other than those party to the settlement deed (and thus bound in contract by having signed it) has been considered in many cases, at least at a level of theory. This is the first case that I am aware of that has sought to determine whether a subsequent claim of a group member is barred by the releases in a settlement deed.
Central among the important cases in this area are Timbercorp Finance Pty Ltd (in liq) v Collins (2016) 259 CLR 212; [2016] HCA 44 (Timbercorp) in the High Court and the decision of the Full Federal Court in Dyczynski v Gibson (2020) 280 FCR 583; [2020] FCAFC 120 (Dyczynski).
The question of the scope of cl 2.5 of the Settlement Deed arose at the settlement approval hearing before McElwaine J. At [113]-[123] of his Honour’s judgment approving the settlement, McElwaine J summarised the issue, and how it was resolved, in the following terms:
[113] A separate but related question is whether the release terms are fair and reasonable. This is a matter that features in many objections. It is clause 2.5 of the Settlement Deed, the material elements of which I have set out above. It was put to me by many objectors that the release clause is too broad and extends beyond the authority of Equity Financial to bind them and operates to extinguish their individual idiosyncratic claims.
[114] This concern is illuminated in submissions filed by counsel for Ms Effi Bowtell and Financial Solutions, in support of its interlocutory application. Counsel elaborates the objection as follows:
The Application is necessary because Mr Bowtell is concerned that the Deed, and approval orders binding EFS to the Deed, may bar EFS from pursuing claims for repudiation of two agreements EFS entered with AMP Financial Planning Pty Ltd, being the EFS Authorised Representative Agreement (executed in about September 2013) and an agreement EFS and AMPFP reached at mediation in about March 2020 (executed 30 July 2020).
These agreements were terminated by AMPFP. AMPFP has not to date paid Ms Bowtell any BOLR benefit under those agreements. Ms Bowtell believes, having retained solicitors, that EFS has a repudiation claim owing to the circumstances in which AMPFP terminated the agreements. She harbours genuine concerns that EFS will not be able to proceed with its repudiation claim if it is bound by the Deed.
The release in the Deed at cl 2.5(a)(ii) is in broad terms. It bars any “Claim [as defined] by Equity Financial or any Group Member which is in respect of, or arises out of, the same or related circumstances to those raised in the Proceeding.” Clause 2.5(a)(iii) is similarly broad and prevents Group Members from seeking any “Claims” that they have, or may have, which were raised or could have been raised against AMPFP relating to or arising out of “the matters the subject of the Proceeding” and “any thing related to the Proceeding”. The releases are likely to extend to individual claims that EFS and other Group Members may have against AMPFP. The releases are not limited to common issues.
Ms Bowtell is in the unenviable position of having bona fide claims, through EFS, for repudiation by AMPFP of two agreements, which are individual to its circumstances and could not reasonably have been brought by Equity Financial on a common basis, and being faced with a Deed that, on any fair reading, could bar EFS from pursuing those claims against AMPFP.
[115] At the commencement of the hearing, counsel withdrew the application. Separately, counsel for Pinnacle Financial and IRIS withdrew their client’s applications. The reason why is explained by a concession that was provided by counsel for Equity Financial and for AMPFP. I said I would record what had occurred in my reasons and it arises in this way.
[116] Equity Financial seeks the following orders:
(a) Pursuant to s 33V of the FCA Act, the Court authorises Equity Financial nunc pro tunc on behalf of the Group Members (as defined in the Settlement Deed) to enter into and give effect to the Settlement Deed and the transactions contemplated thereby four and on behalf of the Group Members; and
(b) Pursuant to s 33ZB of the FCA Act, the persons affected and bound by the settlement are Equity Financial, AMPFP, the Group Members and the Funder.
[117] The Contradictor’s written submission addresses “a prominent theme” in the objections, that the release clause is too broad. It is clearly a relevant consideration in evaluating the overall fairness of the settlement: Botsman v Bolitho (No 1) [2018] VSCA 278 at [203]-[207], Tate, Whelan and Niall JJA.
[118] The Contradictor submits:
It is also understandable that Group Members who are otherwise dissatisfied with the settlement and wish to pursue their own proceedings in respect of claims that would be released by the settlement would express concern about this issue. However, I accept that the following circumstances are also relevant to the evaluation of the fairness and reasonableness of the release:
Authority in this Court establishes that an applicant in a representative proceeding may bind Group Members to a release of common claims that Equity Financial brought or could have brought on behalf of those Group Members in the proceeding, but not individual or idiosyncratic claims that Equity Financial could not have brought.
If uncertainty arises in a particular case about whether a release purports to release claims other than such common claims, the Court has been willing to act on assurances from the parties on a settlement approval application that the release does not purport to do so. Here, Equity Financial has placed before the Court correspondence from each of Equity Financial and Respondent to that effect.
Equity Financial’s solicitor has deposed that the terms of the release were the subject of extensive negotiations between the parties and were insisted upon by AMPFP as part of the settlement, that releases of this kind are a common feature in commercial settlements, and that at no stage did AMPFP ever indicate a willingness to consider a settlement that would see it not secure the benefit of releases from the claims made against it in the proceeding.
Decided cases in this Court similarly indicate that such releases are commonly insisted upon by respondents and approved by the Court in commercial settlements of representative proceedings.
[119] Ultimately, the Contradictor concludes that the scope of the release does not take the settlement outside the range of a fair and reasonable outcome.
[120] The authorities referenced by the Contradictor include Timbercorp Finance Pty Ltd (in liq) v Collins (2016) 259 CLR 212, Murphy, Lee and Colvin JJ and Luke v Aveo Group Ltd (No 3) [2023] FCA 1665, Murphy J. Timbercorp decides that class members are only bound by determination of the common questions and the lead applicant in a group proceeding “represents Group Members only with respect to the claims the subject of the proceeding, but not with respect to their individual claims” at [53], French CJ, Kiefel, Keane and Nettle JJ. As explained by Murphy and Colvin JJ in Dyczynski at [251]:
The authority of a representative applicant to represent class members’ interests is conferred by Part IVA, and the applicant and class members are only privies in interest with respect to and to the extent of those common claims which are the subject of the proceeding. The applicant represents the class members only to the extent of the common claims: Timbercorp at [39], [49], [53]-[54], [122] and [141]-[142]. In the absence of express statutory words we would not conclude that Parliament intended that, absent authorisation by class members, the applicant has authority to settle the individual or idiosyncratic claims of class members.
[121] The breadth of the release at clause 2.5 of the Settlement Deed caused Pinnacle Financial, Financial Solutions and IRIS to apply by interlocutory application for orders designed to ensure that they are not bound by it. As I have noted, the applications were not pursued when certain assurances were provided by counsel for Equity Financial and AMPFP. The parties were content to proceed consistently with the procedure adopted by Murphy J in Aveo, where the release clauses were in broadly similar form: ”in relation to the subject matter of the proceeding” and “any other potential related claim”. The concern expressed in that case was that the releases may extend to individual or idiosyncratic claims of class members. At [66] his Honour proceeded as follows:
I raised this difficulty in the settlement approval hearing and it was resolved by counsel for Aveo accepting that the releases cannot and are not intended to go beyond the common claims of the Group Members which are or could have been pleaded in the proceeding. Having regard to that concession in open Court, I concluded that the scope of the releases did not stand in the way of settlement approval.
[122] Ms Nikolic for Equity Financial addressed this issue. Commencing at T 7, L36 and concluding at T 11, L45 Ms Nikolic clearly stated, with reference to certain correspondence between the solicitors that is in evidence, that the Settlement Deed “does not, and is not intended to, traverse beyond common claims that were, or could have been, brought in the proceeding”. Ms Collins for AMPFP also confirmed that is the case. Thereupon Mr Healy for Pinnacle Financial and IRIS and Mr Hamilton for Financial Solutions withdrew their respective clients’ applications and were given leave to withdraw.
[123] Like Murphy J, with those assurances, I am satisfied that the scope of the release clause does not impede approval of the settlement. I should add that this addresses an issue raised by many the objectors who, understandably, expressed concern to me that the release clause may operate to prevent the pursuit of individual claims that sit be on [sic] the determination of the common claims.
(Emphasis added.)
As Gaudron, Gummow and Hayne JJ observed in Mobil Oil Australia Pty Ltd v State of Victoria [2002] HCA 27; (2002) 211 CLR 1 at [34], what is decided in a class action is “the claims that are made, or could be made, against the defendant by all those in the “class” or “group” that is identified in the proceeding” (emphasis added). Accordingly it is only appropriate to approve the proposed settlement on the basis that the release does not go beyond the common claims of the applicants and group members which are or could have been advanced in the proceeding, as the applicants’ authority to provide a release does not extend beyond that.
(See also Murphy and Colvin JJ in Dyczynski at [249]-[250].)
The orders made by McElwaine J approving the settlement included an order (order 3) pursuant to s 33ZB of the FCAA that “the persons affected and bound by the settlement are… the Group Members”.
In Dyczynski, Lee J explained at [391]ff that it is by the operation of s 33ZB, and the making of orders pursuant to that section, that the claims of non-party group members are settled. It is the making of such an order that binds them to the settlement.
In Timbercorp, French CJ, Kiefel, Keane and Nettle JJ stated at [52]-[54]:
[52] Part 4A creates its own kind of statutory estoppel. Section 33ZB requires that a judgment in a group proceeding identify the group members affected by it and, subject to a provision not presently relevant, provides that that judgment “binds all persons who are such group members at the time the judgment is given”. In order to understand that to which the group members are bound, it is necessary to read s 33ZB in the context of Pt 4A as a whole and ss 33C(1) and 33H in particular. By that process it will be seen that group members are bound by the determination of the claims giving rise to the common questions.
[53] The provisions of Pt 4A therefore confirm that a plaintiff in group proceedings represents group members only with respect to the claim the subject of that proceeding, but not with respect to their individual claims. The lead plaintiff is not a privy in interest with respect to the respondents’ claims. This is so regardless of whether they should have been raised in the group proceeding. That leaves for consideration the question whether the respondents themselves are estopped from raising them in these proceedings.
[54] A conclusion that the representative capacity of a plaintiff in a group proceeding is limited to the claims giving rise to common questions is consistent with principles which underlie the concept of a privy in legal interest. The basic requirement of a privy in interest is that the privy “must claim under or through the person of whom he is said to be a privy”. The principle underlying the concept of privies is that “one who claims through another is, to the extent of his claim, subject to … all estoppels affecting the person through whom he claims”. That principle is in turn informed by the theory that a person who takes a benefit ought also to bear a burden. With the benefit of the claim comes the detriment of the estoppel. But, as explained in Tomlinson, it is a theory which has its limitations. It would be quite unjust for a person whose legal interests stood to benefit by making a legal claim to be precluded if they did not have some measure of control of the proceedings in question. As has been observed earlier in these reasons, the control of group members such as the respondents is limited.
(Emphasis added.)
…I do not think there is any doubt whatsoever about the operation of s 33ZB in binding group members to a settlement. Further, the notion that it is open for applicants to settle claims of group members beyond the claim the subject of a class action is not one which can be reconciled with the foundational notion that an applicant is only entitled to deal with any other person’s rights to the extent that the applicant is representing those rights, and that it is wrong in principle for an applicant to presume to deal with the rights of third parties except to the extent that they are empowered by statute to deal with those rights: see Dillon v RBS Group (Australia) Pty Ltd (No 2) (at [60]-[61]). Those rights can be adequately dealt with upon a settlement by the quelling of the claim of a group member by the making of a s 33ZB order. It is inconsistent with the nature of the role of a representative party under Pt IVA of the Act, as part of seeking to resolve a representative proceeding, to seek to settle all individual claims of group members howsoever arising against a respondent (in contradistinction to the claim the subject of the class action).
(Emphasis added.)
[53] As can be seen by the way in which the notion of a claim is always employed in Pt IVA, the key is to identify whether or not the relevant claim of a person has the characteristics identified in s 33C, that is, that it has sufficient commonality in the sense that it is one of seven or more claims of persons which are in respect of, or arise out of, the same, similar or related circumstances and give rise to at least one substantial common legal or factual question. That claim is then the subject of the Pt IVA regime until either opt out, settlement approved by the Court, judicial determination at an initial or later “group” hearing (if the orders made at that stage, which are binding on the group member under s 33ZB, are determinative), or by judicial determination at an individual trial after a “declassing”.
[54] Of course, at the one time, one person may have a number of claims against another person but if there is a claim for the purposes of s 33C (and which allows a Pt IVA proceeding to be brought), the relevant claim is singular. The point can be usefully illustrated by an example. Assume that there are two infrastructure projects conducted by the same state government. One (Project A) is approved but is in its infancy and a person wishes to challenge some aspect of the administrative decision-making by which a decision was made to allow the project to go ahead. This claim might be advanced by the person affected by orthodox inter partes litigation, but if there were enough persons affected they may be entitled to do so by invoking the Pt IVA procedure.
[55] Further imagine that the same person affected by Project A also had a claim in respect of another project, being a project which had already advanced (Project B). The claim in respect of Project B arose because there was some industrial accident which allegedly caused a wide range of differing types of economic and non-economic loss.
[56] On a straightforward application of s 33C, it can be seen that the claim in relation to Project A is separate and distinct from the claim the subject of Project B; that is, the claims are not in respect of, or arise out of, the same, similar or related circumstances, nor do they give rise to a substantial common issue of law or fact. Although both claims are against the same respondent, they arise out of an entirely different substratum of facts and could not give rise to the same class action. This is a clear example of two claims being in existence, one of which is within and one of which is without, the Project B class action.
[57] In respect of the Project B class action, however, there may be very disparate claims of different group members that are the subject of the representative proceeding. The representative applicant may have only suffered loss to real property, for which he or she is claiming damages in tort. The group member with whom we are concerned may also have suffered damage to real property. However, he or she may also have suffered damage of a quite different nature, for example psychological injury, or there may be a related statutory compensation claim of some type. Aspects of the person’s claim for damages or statutory compensation may be quite different but that does not mean he or she has more than one claim — rather, there is one claim with different heads of damage or perhaps different causes of action which arise out of the same substratum of facts. The analogy to the constitutional concept of a “matter” is obvious (although for reasons unnecessary to expand upon here, is not perfect).
[58] It would, of course, be possible for a representative applicant to commence a proceeding defining the Project B class action by reference to a criterion which restricted the class only to persons who have suffered, say, damage to real property. This does not mean, however, that a representative applicant can unilaterally restrict the nature or ambit of the individual claims of those persons (whose individual claims are the subject to the class action). Again, as I noted in 50, the group members are a group of persons (not groups of claims of persons) and although an applicant may only wish to pursue common issues and the applicant’s claim (which may only include one type of loss), this does not mean that when it comes to the determination of individual issues, the whole of the claim of the group member (with different types of loss or possibly additional causes of action) is somehow unable to be advanced by that group member.
[59] Of course, if such a class action, restricted by the type of loss criterion I have identified, caused real inefficiencies, it may be susceptible to an application under s 33N. If it caused a problem for an individual group member or a subset of group members, in that an aspect of loss was not being addressed, several remedial responses might be available depending upon the circumstances: it may be appropriate for the group member to make an application for a sub-group (ss 33Q and 33R) or seek acceleration of the determination of other issues (ss 33ZF and 37P), seek replacement of the applicant, if representation was, for some reason, inadequate (s 33T), or opt out (s 33J, together with directions under s 33S if thought appropriate).
[60] Given that an applicant may know nothing about the precise details of individual claims of group members (other than they meet the description in s 33C), s 33H does not require that group members’ individual claims be pleaded in any particular way, only that specification is required of “the nature of the claims made on behalf of the group members and the relief claimed”. There may be cases where the demands of procedural fairness require descent from a relatively high level of generality, but this will depend on the particular circumstances of the case and, more importantly, the stage it has reached.
(Emphasis added.)
(See also Murphy and Colvin JJ in Dyczynski at [249]-[251] to similar effect.)
[43] The provision directs attention to the notion of a “claim” — a fundamental concept in Pt IVA proceedings. It is critical to understand that a “claim” is not the cause of action pleaded: King v GIO Australia Holdings Ltd (2000) 100 FCR 209 at [23]-[24] and at [34]-[35] per Moore J. It is a term to be given a wide meaning (Allphones Retail Pty Ltd v Weimann [2009] FCAFC 135 at [80] per Tracey and McKerracher JJ) and need not be based on the same conduct and may arise out of quite disparate transactions. The breadth of the concept was explained by Lindgren J in Australian Competition and Consumer Commission v Giraffe World Australia Pty Ltd (1998) 84 FCR 512 at 523:
“As to the meaning of ‘claims’ in s 33C(1)(a), certain matters are tolerably clear.
First, the claims must be claims recognised by the law.
Second, s 33C(2)(a)(i) shows … that the ‘claims’ to which s 33C(1)(a) refers are not confined to claims to relief as of right.
Third, whatever the word ‘claims’ in the provision denotes, they have an existence independent of, and antecedent to, the commencement of the proceeding, since it is only if seven or more persons have claims against the same person that a proceeding under Part IVA may be commenced by one or more of them. Perhaps this signifies that it is not a sufficient condition of the existence of a claim that a claim has been ‘made’, ‘asserted’ or ‘threatened’.
Fourth, for obvious reasons, s 33C(1)(a) does not speak of a ‘right’ or ‘entitlement’ to relief — a matter which cannot be known until a final hearing.
Fifth, it is not required that the persons who have the claims be aware that they have them, let alone that they have asserted them.”
(Original emphasis.)
[44] The “claims” of all persons referred to in this “gateway” provision are only required to be in respect of, or arise out of, similar or related circumstances and give rise to one substantial common issue of law or fact. It necessarily follows that the claims of the applicants (who represent the group) and group members (represented persons) can be quite different. As Gordon J explained in Timbercorp at [104], the legislative scheme:
“ … expressly contemplates and provides for the individuality of claims within a group proceeding. For example, a group proceeding may be commenced ‘whether or not the relief sought … is the same for each person represented’ and whether or not the proceeding ‘is concerned with separate contracts or transactions between the [respondent] and individual group members’, or ‘involves separate acts or omissions of the [respondent] done or omitted to be done in relation to individual group members’.”
(Citations omitted.)
It was not in dispute that, read literally, the terms of the releases in the Settlement Deed are broad enough to capture the claims made in the cross-claim.
Had SNPL and Mr North been party to the Settlement Deed, in the traditional sense of having executed it, the release in cl 2.5(a) would clearly capture the matters alleged in the cross-claim. “Claim” is defined broadly and the express words of cl 2.5(a) extend the releases to any “claim” which arises out of the same or related circumstances to those raised in the proceeding.
In light of the authorities extracted above, leading to the concession made before McElwaine J, the relevant question is, however, whether the claims made in the cross-claim are, either in whole or in part, common claims that were, or could have been, brought in the Class Action.
The starting point is to determine the common claims brought in the Class Action.
The starting, and perhaps end point is that Moshinky J, after the initial trial, made the following orders on 29 August 2023, together with brief reasons: see Equity (No 2):
1 The common questions raised in this proceeding set out in Schedule A to these orders be answered in the terms set out in Schedule A.
2 Pursuant to s 33ZB of the Federal Court of Australia Act 1976 (Cth) (FCA Act), all persons who were group members in the proceeding as at the date of these orders (other than persons who had opted out of the proceeding by that date) are bound by the answers to the common questions as specified in Scheule A to these orders.
The common questions and answers are extracted below:
Question 5, including its sub-parts concerned Wealthstone and other group members who fall within [58] of the statement of claim. Paragraph 58 of the 3FASOC provided:
Some group members entered into a form of Buy-Back Agreement with AMPFP titled “Buyer of Last Resort Licensee Buy-Back Agreement” (BOLR Licensee By-Back Deed).
The 3FASOC also alleged various unconscionable conduct claims. These included, relevantly to SNPL and Mr North, claims at [101]-[107] in respect of Buy-Back Agreements containing releases, and claims at [108]-[121] in respect of group members who received a termination letter from AMPFP and then entered into an agreement with AMPFP containing a purported release.
None of these additional unconscionability claims appear to have formed part of the initial trial. The initial trial involved all of the individual claims of Equity (the representative applicant) and Wealthstone (a sample group member). Wealthstone was not appointed to represent a sub-group – it was a sample group member. It was obviously thought that there was utility in including the entirety of its claim in the initial trial.
Moshinsky J gave detailed reasons in dealing with the claims brought by Wealthstone: see [676]-[719] of Moshinsky J’s judgment. At [701]ff Moshinsky J considered Wealthstone’s claim that AMPFP’s procurement of the release contained in its buyback agreement was unconscionable. His Honour identified six facts and matters in the dealings between AMPFP and Wealthstone as rendering AMPFP’s conduct in including the release in the draft buy-back agreement as against good conscience.
Having set out what was relevantly alleged and decided in the Class Action, it is now necessary to identify what is alleged in the cross-claim.
The first 62 paragraphs set out a series of material facts, principally focussed on what SNPL and Mr North contend were the dealings between them and AMPFP leading up to the execution of the Buyback Deed. They also address SNPL and Mr North’s conduct thereafter in breaching cl 13(b)(ii) of the Buyback Deed, and AMPFP’s refusal to pay the Deferred Payment of $469,500 by reason of that breach of cl 13(b)(ii).
Paragraphs 63 to 66 then allege:
- The Deed is a contract for the supply of services, entered into in the course of trade or finance.
- AMPFP procured the release and restraints by engaging in unconscionable conduct at the time of entering into the Deed:
a. as to the 2019 BOLR:
i. it was unfairly and unreasonably applied to the BOLR Application;
ii. by 17 September 2021, when AMPFP first offered the Deed (which expressly referred to the 2019 BOLR), AMPFP knew:
- the validity and effectiveness of the 2019 BOLR multiplier was contested in the Equity Finance proceedings, which had by then been commenced;
- the Deed itself fell or would fall within the ambit of those proceedings.
b. there was a significant imbalance in bargaining power as between AMPFP and Mr North and SNPL in connection with the negotiation of the Deed:
i. AMPFP was a substantial company, a subsidiary of a listed company and member of a large corporate group;
ii. Mr North and SNPL were a 73-year old individual and a small business comprising no more than 3 people;
iii. Mr North and SNPL could not withdraw the BOLR Application without AMPFP’s consent
c. AMPFP exploited the imbalance in bargaining power as between itself and Mr North and SNPL after the BOLR Application was filed by:
i. refusing to release them from the BOLR Application and allow Mr North to continue as if the BOLR Application had not been made;
ii. purporting to confine the sale of Mr North and SNPL’s Register to a practice operating under the AFSL of a company within the AMP group;
iii. arranging, without notice to Mr North and SNPL, for the sale of their Register to a practice operating under the AFSL of a company within the AMP group;
iv. repeatedly threatening to revoke Mr North and SNPL’s authority to act as representatives under AMPFP’s AFSL (and thereby acquire the Register for no consideration) when it had no genuine intention of doing so;
v. within the context of the BOLR Application, calling in debts at short notice and on pain of either or both:
- revoking their authority to practice under AMPFP’s AFSL, and
- winding up SNPL when there was no genuine reason for doing either and;
vi. refusing Mr North and SNPL’s express request to remove or amend the release and restraints from the draft Deed, and
vii. imposing an arbitrary 7-day deadline for the execution of the Deed when there was no real reason to do so and objective reasons to question the validity of its approach to the 2019 BOLR
in that this conduct was:
d. not reasonably necessary for the protection of AMPFP’s legitimate interests;
e. amounted to undue pressure and unfair negotiation tactics to procure the Deed.
- In the circumstances outlined at above, Mr North and SNPL have suffered loss.
Particulars
Mr North and SNPL have suffered loss in the amount of $1,100,965, comprising the difference between the x 4 BOLR multiplier and the 2019 multiplier (and including the Deferred Payment).
Estoppel
- To the extent that the Deed purported to apply the 2019 BOLR, AMPFP was by reason of the decision and orders in Equity Finance, not entitled to seek to enforce the 2019 BOLR multiplier by commencing these proceedings.
1 A declaration that:
a. AMPFP has engaged in unconscionable conduct contrary to s.21 of the Australian Consumer Law (ACL);
b. Clause 7.5 and 7.6 of the Deed (the release) is void;
c. Clause 13 of the Deed (the restraint) is void;
2 Damages pursuant to s.236 of the ACL;
Having set out what was alleged in the Class Action, the common questions answered by Moshinsky J, and then matters alleged in the cross-claim, I turn now to consider whether the releases, properly construed in the context of the authority of Equity to bind group members, prevent the cross-claim being advanced.
It is accepted by the defendants that the claim for damages set out in the cross-claim is no longer maintainable and so can be put to one side.
What is left is the claim of unconscionable conduct in procuring the inclusion of the releases and restraints in the Buyback Deed, grounding declaratory relief that the releases and the restraints set out in the Buyback Deed are void.
I have set out above the matters alleged by the defendants in the cross-claim as being against good conscience. They are matters that include dealings between representatives of AMPFP and Mr North on behalf of SNPL. They also include the personal circumstances of Mr North and SNPL: a 73 year old individual and a small business comprising no more than 3 people.
It is those matters, including the individual dealings between AMPFP and Mr North and the relevant personal circumstances, that are said to amount to unconscionable conduct by AMPFP in procuring the releases and restraints at the time of entering into the Buyback Deed. SNPL and Mr North contend that the appropriate relief for that unconscionable conduct is a declaration that the releases and the restraints void.
Those matters alleged in the cross-claim are individual to the defendants. They did not form part of the common claims in the Class Action.
The fact that the matters have at least some aspects in common with Wealthstone is not to the point. Wealthstone was simply another group member, appointed as a sample group member, whose claims were determined in the initial trial. The determination of Wealthstone’s claim did not involve the Court determining any common questions, or indeed any issues of commonality, that would bind the defendants so as to prevent them from making the allegations that they now make in the cross-claim.
Further, the fact that general allegations were made in the 3FASOC as to unconscionable conduct allegedly engaged in by AMFP, including in relation to buy back deeds and/or termination letters, and that SNPL would likely fall within the class of group members covered by those general allegations, does not make those allegations common in the relevant sense. Nor does it give the representative applicant the authority to settle those claims on behalf of group members.
As Lee J observed in Dillon at [60], in the passage I have quoted above, a representative applicant may know nothing about the precise details of individual claims of group members, and those individual claims are not required to be pleaded in a particular way. It is sufficient that there be specification of “the nature of the claims made on behalf of the group members and the relief claimed”. As I understand it, that is all that the additional unconscionable conduct claims pleaded in the 3FASOC seek to do.
I am thus not satisfied that the claims made in the cross-claim to the effect that AMPFP engaged in unconscionable conduct in procuring the inclusion of the release and the restraint in the Buy-back Deed such that the release and the restraint should be declared void, are common claims that were brought in the Class Action.
I turn now to consider whether those claims “could have been” brought in the Class Action.
It is not entirely clear to me what precisely is meant by “could have been” in this context. As set out above, the phrase appears to have come from what was said by the High Court in Mobil Oil in the passage I have extracted above.
It seems to me that the short answer is that the relevant claims raised in cross-claim are not common claims. Rather, they are individual or idiosyncratic claims of SNPL and Mr North. As such, they fall outside the agreed concession as to what claims the releases extend to.
Insofar as the phrase is intended to pick up an estoppel based on the principles in Port of Melbourne Authority v Anshun (1981) 147 CLR 589; [1981] HCA 45 (Anshun estoppel), or insofar as AMPFP separately relies on Anshun estoppel, I am not satisfied that Anshun estoppel precludes the matters being alleged in the present case.
As French CJ, Kiefel, Keane and Nettle JJ stated in Timbercorp at [27], Anshun estoppel:
…will preclude the assertion of a claim or of an issue of law or fact if the claim or issue was so connected to the subject matter of the first proceeding as to make it unreasonable, in the context of the first proceeding, for the claim or issue not to have been made or raised in it.
It is clear from Timbercorp that the representative applicant is not the privy in interest of group members with respect to their individual claims. That is so regardless of whether those claims should have been raised in the group proceeding: see French CJ, Kiefel, Keane and Nettle JJ at [53].
Turning to the position of SNPL and Mr North themselves, there is nothing in the circumstances of the present case that have made it unreasonable for them not to have raised, in the Class Action, their individual issues about the circumstances in which the releases and restraints came to be included in their Buyback Deed. They were simply one of many group members.
The final basis relied on by AMPFP was that the maintenance of the relevant allegations in the cross-claim was an abuse of process.
Little was said orally about this ground. In the opening written submissions, AMPFP contended that the cross claim is unjustifiably oppressive to AMPFP and would also bring the administration of justice into disrepute.
As to the first matter, AMPFP contended that in circumstances where it has settled the matter with the defendants, and the Class Action has also determined the issues, it is unjustifiably oppressive to the plaintiffs to have to defend these matters on a third occasion.
As to the second matter, the written submissions contended that “the damage to the administration of justice arises additionally because the defendant’s are seeking to undermine the opt out process by pursuing their cross-claim”. Reference was made in this regard to Full Federal Court authority to the effect that if a possible group member is unsure about whether they are a group member, they should opt out of the class action.
The submissions of AMPFP were directed at what the High Court said in Timbercorp at [69]:
Abuse of process is inherently broader and more flexible than estoppel and is capable of application in any circumstances in which the use of a court’s procedures would be unjustifiably oppressive to a party or would bring the administration of justice into disrepute.
The claim of an abuse of process must be considered against the fact that I have already determined that SNPL is a group member and against the defendants’ acceptance that, in those circumstances, the claim for damages can no longer be maintained. The claimed abuse therefore relates to the allegations in the cross claim that AMPFP procured the inclusion of the releases and the restraints in the Buyback Deed by unconscionable conduct, such that the appropriate relief is a declaration that the releases and restraints are void.
I am not satisfied that the maintenance of these claims is, in the circumstances, an abuse of process. These claims have not yet been determined by a Court or settled in a binding way as against the defendants. I refer in this regard to the conclusions that I have reached above.
Further, nothing in the circumstances undermines the opt out process in the Class Action. I accept that the opt out process would be undermined if a group member were able not to opt-out of a class action, but then separately and subsequently pursue a claim that has been determined by s 33ZB orders made in relation to that class action. That is not what is occurring here. For the reasons set out above, the s 33ZB orders that have been made do not apply to the claims maintained in the cross claim. In any event, the answer to such a problem would not lie in the principles of abuse of process, but rather in contending that the group member was bound by the s 33ZB orders.
I therefore reject the contention that the maintenance of the relevant allegations in the cross claim is an abuse of process.
For these reasons, and on the basis that the defendants accept that the claim for damages in the cross claim cannot be maintained, question (b) should be answered “No”.
In closing submissions, counsel for the defendants sought to reopen the case for the defendants to read paragraphs 98 and 102 of Mr North’s affidavit made 1 August 2024. The application was opposed and, after hearing brief argument, I refused it. I indicated that I would give brief reasons for that ruling in my final judgment.
The application was made in the context of a submission as to whether the Court should accept Mr North’s answers in cross-examination concerning his email to Mr Karafilli dated 3 August 2021. As set out earlier in these reasons, I do not need to determine whether to accept Mr North’s answer or indeed make any findings as to his credit, for the purposes of answering the separate questions. In these circumstances, it did not appear to me to be in the interests of justice to allow these two further paragraphs to be read.
Further cross-examination may well have ensued on an irrelevant topic.
For the reasons set out above, I am satisfied that SNPL is a group member, but Mr North is not. Further, and on the basis that the defendants accept that the claim for damages in the cross claim cannot be maintained, I am satisfied that the remaining claims made in the cross claim are not barred by the releases in the Settlement Deed. The separate questions should be answered accordingly.
It was agreed at the hearing that I would not determine any question of costs but instead would give the parties an opportunity to make submissions on costs. I make directions below for this to occur.
The Court orders that:
The separate questions ordered on 24 October 2025 be answered as follows:
(a) Are the defendants group members of the class action proceedings in Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd VID 498 of 2020? Yes in relation to the first defendant and No in relation to the second defendant. (b) If the answer to (a) is “yes”, do clauses 2.5(a), 2.6 and 2.7 of the Settlement Deed approved by Mcelwaine J in Equity Financial Planners Pty Ltd v AMP Financial Planning Pty Ltd [2024] FCA 1036 in the Class Action bar the Defendants from bringing the Cross Claim against the plaintiffs? No.
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Typographical error in [214] corrected
Amendment to cover sheet
Charter Financial Planning Ltd
Scott North Pty Ltd
(2001) 53 NSWLR 153
(2017) 252 FCR 150
(2020) 280 FCR 583
(1994) 181 CLR 387
(2003) 128 FCR 1
(1981) 147 CLR 589
(2016) 259 CLR 212
(2002) 211 CLR 1
(2000) 100 FCR 209
(1998) 84 FCR 512