austlii:nsw/NSWPICMP/2025/873
General information, not legal advice.
NSWPICMP
2025-11-10
Original judgment source is linked above.
Cha v Insurance Australia Limited t/as NRMA Insurance [2025] NSWPICMP 873
Insurance Australia Limited trading as NRMA Insurance
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; assessment of whole person impairment (WPI); the claimant suffered injury in a motor vehicle accident; claimant had an earlier workplace injury; Medical Assessor found injuries referred for assessment were not caused by the accident; claimant sought review; Held - both major depressive disorder and alcohol use disorder present before the accident; deterioration in function; aggravation of major depressive disorder and alcohol use disorder caused by the accident; claimant sustained non-threshold injury; current permanent impairment of 22% plus additional 1% for the effect of treatment; pre-existing permanent impairment of 19% WPI; permanent impairment assessed at 4% as result of injury caused by the accident.
Certificate issued under s 7.23(1) of the Motor Accident Injuries Act 2017
affirming the decision that the injuries met the definition of threshold injury for the purposes of the MAI Act. 9. Section 4.11 of the MAI Act provides that there is no entitlement to damages for non-economic loss unless the degree of permanent impairment of the injured person as a result of the injury caused by the accident is greater than 10%. 10. On 4 May 2023 the insurer issued a notice advising it did not concede the injuries sustained by the claimant in the accident exceeded the 10% permanent impairment threshold. 11. The claimant filed an application with the Personal Injury Commission (Commission) seeking a medical assessment to resolve the threshold injury dispute and the permanent impairment dispute between the parties. 12. Pursuant to Schedule 2, cl 2 of the MAI Act, various matters are declared to be medical assessment matters, including the threshold injury dispute and the permanent impairment dispute. 13. A medical assessment matter is determined in accordance with Division 7.5 of the MAI Act by a Medical Assessor.[1] 14. The dispute as to threshold injury and permanent impairment in respect of the psychological injury was referred by the Commission to Medical Assessor Canaris. 15. The claimant has sought a review of the certificate of Medical Assessor Canaris.
1 April 2023 the MAI Amendment Act provides that a "minor injury" is known as a "threshold injury" and "minor injuries" are known as "threshold injuries". 2. The definition of what constitutes a minor injury has not been amended and continues to apply to a threshold injury. 3. Any reference in these reasons to "minor injury" is a reference to a "threshold injury" and any reference to the word "minor" referring to the injury alleged to have occurred in the accident is a reference to "threshold". 4. A threshold injury is defined in s 1.6 of the MAI Act. Section 1.6(1)(a) of the MAI Act defines a "threshold psychological injury" as:
"A psychological or psychiatric injury that is not a recognised psychiatric illness."
"Each of the following injuries is included as a threshold injury for the purposes of the Act:
(a) acute stress disorder,
(b) adjustment disorder."
"5.3 The assessment will determine whether the injury related to the claim is a soft tissue injury or a threshold psychological or psychiatric injury caused by the motor accident.
5.4 Insurers should not require injured persons to undergo diagnostic imaging for the purpose of the insurer determining whether the injury related to the claim is a threshold injury. Diagnostic imaging is not considered necessary to assess threshold injury.
5.5 A diagnosis for the purpose of a threshold injury decision must be based on a clinical assessment by a medical practitioner or other suitably qualified person independent from the insurer.
5.6 The assessment of whether an injury caused by the accident is a threshold injury for the purposes of the Act should be based on the evidence available and include all relevant findings derived from:
(a) a comprehensive accurate history, including pre-accident history and pre-existing conditions;
(b) a review of all relevant records available at the assessment;
(c) a comprehensive description of the injured person's current symptoms;
(d) a careful and thorough physical and/or psychological examination, and
(e) diagnostic tests available at the assessment. Imaging findings that are used to support the assessment should correspond with symptoms and findings on examination."
"5.10 In assessing whether an injury is a threshold psychological or psychiatric injury, an assessment of whether a psychiatric illness is present is essential.
5.11 The assessment of whether a psychiatric illness is present must be made using the Diagnostic & Statistical Manual of Mental Disorders, Fifth Edition, Text Revision (DSM-5-TR), published by the American Psychiatric Association.
5.12 Where the symptoms associated with the injured person's psychological or psychiatric injury do not meet the assessment criteria for a recognised psychiatric illness, with the exception of acute stress disorder and adjustment disorder, the injury will be considered a threshold injury."
"6.6 Causation is defined in the Glossary at page 316 of the AMA4 Guides as follows:
'Causation means that a physical, chemical or biologic factor contributed to the occurrence of a medical condition. To decide that a factor alleged to have caused or contributed to the occurrence or worsening of a medical condition has, in fact, done so, it is necessary to verify both of the following:
This, therefore, involves a medical decision and a non-medical informed judgement.
6.7 There is no simple common test of causation that is applicable to all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be a sole cause as long as it is a contributing cause, which is more than negligible. Considering the question 'Would this injury (or impairment) have occurred if not for the accident?' may be useful in some cases, although this is not a definitive test and may be inapplicable in circumstances where there are multiple contributing causes."
CERTIFICATE UNDER REVIEW OF MEDICAL ASSESSOR CANARIS
"His reported chronic pain suggests a diagnosis of somatic symptom disorder with predominant pain, but the validity of this diagnosis is difficult to determine given his very heavy drinking, the paucity of history on offer, and his vague description of symptoms. Others have diagnosed him with a major depressive disorder, but his very heavy drinking makes it very difficult to determine to what extent if any this is currently present. ... However, he seems currently unable to describe any specific drivers of his drinking. However, it is likely that his inability to work following his workplace accident with ensuing loss of structure in his life and financial hardship would have been contributed considerably to his drinking."
Dr Andrew McIntosh, collision and biomechanical expert
"Pt now has been on escitalopram 20mg for some time.
"... that the accident as described and as depicted in the documentation on hand was not the kind of event that would give rise to a diagnosis of posttraumatic stress disorder or the kind of event that would be likely to precipitate a major (non-threshold) psychiatric disorder"
History of symptoms and treatment following the motor accident
Details of any relevant injuries or conditions sustained since the motor accident
(i) Depressed mood most of the day, nearly every day, as indicated by either subjective report (e.g., feels sad, empty, hopeless) or observation made by others (e.g., appears tearful). (Note: In children and adolescents, can be irritable mood.)
Mr Cha has depressed mood for most of the day nearly every day. This criterion is satisfied.
(ii) Markedly diminished interest or pleasure in all, or almost all, activities most of the day, nearly every day (as indicated by either subjective account or observation).
Mr Cha has few interests and experiences minimal pleasure in nearly all of his activities nearly every day. This criterion is satisfied.
(iii) Significant weight loss when not dieting or weight gain (e.g., a change of more than 5% of body weight in a month) or decrease or increase in appetite nearly every day. (Note: In children, consider failure to make expected weight gain.)
Mr Cha has lost a significant amount of weight, although he could not estimate how much. His appetite is reduced, and he only eats one meal per day. This criterion is satisfied.
Mr Cha described regular awakenings and insomnia, when he wasn't intoxicated with alcohol. This criterion is satisfied.
(v) Psychomotor agitation or retardation nearly every day (observable by others, not merely subjective feelings of restlessness or being slowed down).
Mr Cha did not describe this symptom; this criterion is not satisfied.
Mr Cha describes significant loss of energy and motivation. This criterion is satisfied.
(vii) Feelings of worthlessness or excessive or inappropriate guilt (which may be delusional) nearly every day (not merely self-reproach or guilt about being sick).
Mr Cha described enduring feelings of worthlessness, hopelessness, and inappropriate guilt. This criterion is satisfied.
(viii) Diminished ability to think or concentrate, or indecisiveness, nearly every day (either by subjective account or as observed by others).
Mr Cha described ongoing difficulties with concentration, thinking, and complex reasoning. This criterion is satisfied.
(ix) Recurrent thoughts of death (not just fear of dying), recurrent suicidal ideation without a specific plan, or a suicide attempt or a specific plan for committing suicide.
Mr Cha reported suicidal ideation. This criterion is satisfied.
There is a significant impairment in psychosocial functioning. This criterion is satisfied.
There is some overlap with Mr Cha's symptoms of alcohol use disorder, as outlined below; however, the panel was satisfied that Mr Cha had globally consistent symptoms and signs of major depressive disorder in addition to alcohol use disorder.
(i) Alcohol is often taken in larger amounts or over a longer period than was intended.
Mr Cha described escalating use of alcohol commencing after the workplace accident in 2021 and accelerating after the motor vehicle accident. This criterion is satisfied.
(ii) There is a persistent desire or unsuccessful efforts to cut down or control alcohol use.
Mr Cha has not been able to control his alcohol use since at least 2021. This criterion is satisfied.
(iii) A great deal of time is spent in activities necessary to obtain alcohol, use alcohol, or recover from its effects.
Mr Cha spends large proportions of his day consuming alcohol and being under the influence of its effects. This criterion is satisfied.
(iv) Craving, or a strong desire or urge to use alcohol.
Mr Cha has an ongoing strong desire to use alcohol and experiences cravings. This criterion is satisfied.
(v) Recurrent alcohol use resulting in a failure to fulfill major role obligations at work, school, or home.
Mr Cha has neglected his home and occupational duties due to alcohol consumption since at least 2021. This criterion is satisfied.
(vi) Continued alcohol use despite having persistent or recurrent social or interpersonal problems caused or exacerbated by the effects of alcohol.
Mr Cha continues to drink alcohol in large quantities despite being aware of the issues it is causing in his life. This criterion is satisfied.
(vii) Important social, occupational, or recreational activities are given up or reduced because of alcohol use.
Mr Cha's alcohol misuse postdates his impairment in his workplace. This criterion is not satisfied.
(viii) Recurrent alcohol use in situations in which it is physically hazardous.
Mr Cha did not provide a history consistent with the satisfaction of this criterion. This criterion is not satisfied.
(ix) Alcohol use is continued despite knowledge of having a persistent or recurrent physical or psychological problem that is likely to have been caused or exacerbated by alcohol.
Mr Cha continues to drink alcohol in large quantities despite the potential risks to his physical and psychological health. This criterion is satisfied.
(x) Tolerance, as defined by either of the following:
- a need for markedly increased amounts of alcohol to achieve intoxication or desired effect.
- a markedly diminished effect with continued use of the same amount of alcohol.
Mr Cha provided a history that confirmed his alcohol consumption has generally increased and that his tolerance to the effects of alcohol have also developed. This criterion is satisfied.
(xi) Withdrawal, as manifested by either of the following:
- the characteristic withdrawal syndrome for alcohol (refer to Criteria A and B of the criteria set for alcohol withdrawal, pp. 499-500).
- alcohol (or a closely related substance, such as a benzodiazepine) is taken to relieve or avoid withdrawal symptoms.
Mr Cha reported that when he doesn't drink alcohol, he experiences his characteristic withdrawal symptoms such as shakes, insomnia, and nausea. This criterion is satisfied.
Mr Cha could not live independently without regular support. He needs prompting to shower and continues to shower infrequently and does not wear clean clothes. He regularly skips meals and relies on his wife for gratis support.
Mr Cha has no regular social or recreational activities. He has few activities outside the house other than visiting his friends to borrow money or going to his medical appointments.
Psychological symptoms limit Mr Cha's driving to the local area although his license is currently suspended. He most recently drove 2 months ago. He is not limited by psychological symptoms when using public transport.
Mr Cha's marriage is strained with some threats of separation but no plan to separate.
Mr Cha could not read more than a news article and cannot follow complex instructions. He has performed no complex cognitive tasks, completed no training courses and does no demanding mental activities on a regular basis.
Mr Cha has not worked at all since 2021 and cannot work at all due to psychological symptoms.
Mr Cha could not live independently without regular support. He needed prompting to shower, and he regularly ate only one meal per day. He relied heavily on his wife for gratis support after the workplace accident.
Mr Cha had no structured social or recreational activities and spent his day watching television. He had no substantial social activities.
Mr Cha could drive without limitation from psychological symptoms after the workplace accident.
Mr Cha's marriage was strained after the workplace accident due to his ongoing psychological symptoms which led to tension but no planned separation.
Mr Cha could not follow a news article and performed no complex cognitive tasks due to psychological symptoms. He had substantial impairments in concentration due to both depressive and alcohol use symptoms.
Mr Cha did not work at all after the workplace accident due to psychological symptoms and limitations due to pain.
[21] David v Allianz Australia Insurance Ltd [2021] NSWPICMP 227
Cha
Insurance Australia Limited t/as NRMA Insurance [2025] NSWPICMP 873;