austlii:nsw/NSWPICMP/2025/697
General information, not legal advice.
NSWPICMP
2025-09-11
Original judgment source is linked above.
Celvavinayagan v Allianz Australia Insurance Limited [2025] NSWPICMP 697
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; insurer's review of Medical Assessment Certificate (MAC) under ; whole person impairment (WPI) dispute; psychiatric injury; claimant injured in bus accident as bus driver; original medical assessor diagnosed a major depressive disorder with anxious distress and a somatic symptom disorder; claimant had pre accident psychological symptoms; - accident could have and did cause or contribute to the development of psychological symptoms; Review Panel diagnosed a somatic symptom disorder and gave reasons for their being no post-traumatic stress disorder and no depressive disorder; psychiatric impairment rating scale (PIRS) does not permit assessment of impairment for a somatic symptom disorder therefore no assessable impairment; MAC revoked.
Issued under Division 7.5 of the Motor Accident Injuries Act 2017
A statement setting out the Panel's reasons for the assessment is included with this certificate.
6 March 2025 the President's delegate convened this Panel to conduct the Review.
"In order to measure impairment caused by a specific event, the medical assessor must, in the case of an injured person with a pre-existing psychiatric diagnosis or diagnosable condition, estimate the overall pre-existing impairment using precisely the method set out in this part of the Guidelines, and subtract this value from the current impairment rating."
(a) self-care and personal hygiene;
(b) social and recreational activities;
(c) travel;
(d) social functioning (relationships);
(e) concentration persistence and pace, and
(f) adaptation.
"... a history of the injured person's pre-accident lifestyle, activities and habits, and then [an assessment of] the extent to which these have changed as a result of the psychiatric injury".
(a) clause 6.214 says that Impairment due to physical injury is assessed using different criteria outlined in other parts of the Guidelines, and
(b) Clause 6.215 provides that the PIRS must not be used to measure impairment due to somatoform disorders or pain.
(a) the claimant was 53 years old at the time and a former bus driver;
(b) the claimant admitted to a previous episode of anxiety and depression 15 years earlier when his wife had issues with her passport while they were travelling. The Medical Assessor referred to insomnia, daytime somnolence, antidepressants and said that he had applied for the disability support pension which the claimant related to the passport incident and said he was normal;
(c) he said at the time of the accident he was working full time and over time;
(d) he details his family history and refers to conflict in his home country and his migration to Australia in 1997;
(e) he says he first worked as a warehouse operator before obtaining a job as a bus driver in 2019;
(f) he described the accident which occurred while he was at work driving a bus. A truck went through a red light and crashed into his vehicle. He was the only one injured sustaining injuries to his knee, back and left little finger;
(g) the claimant saw his GP, went back to work for two weeks but then found it very difficult to work and has not worked since;
(h) the claimant was taking pain killers (Targin and Mobic) but was still in pain. He was also taking 10 mg of an antidepressant Allergan because he is "really struggling mentally", was distressed about his payments;
(i) he reported a bad tremor in his right hand, relives the accident, experiences fear when he sees trucks, his sleep is disturbed, and
(j) he sees a psychologist and psychiatrist once a month and is taking Sertraline (an antidepressant) and Quetiapine at night.
(a) self-care and personal hygiene class 2
(b) social and recreational activities class 2
(c) travel class 2
(d) social functioning class 2
(e) concentration persistence and pace class 3
(f) adaptation class 3
(a) at [63] the claimant attended on Dr Bodel on his own without a support person;
(b) the claimant reported to Dr Kumagaya that his impairments were mainly due to his psychological symptoms whereas he told Dr Jacobi it was his physical symptoms and pain that limited his activities;
(c) Dr Kumagaya did not refer to the criterion from DSM-5 when diagnosing a major depressive disorder, and
(d) Dr Kumagaya did not make any deduction for pre-existing impairment
"... the Medical Assessors on the Panel are required, in accordance with the Guidelines, to determine if the claimant has a psychological or psychiatric injury caused by the accident and then make a diagnosis of that injury. The Medical Assessors may, in their clinical judgment, diagnose a condition that is the same as, or different to, the diagnoses of the treating doctors or medico-legal experts or the particular diagnosis that may have been included in the application or reply form."
(a) requested a copy of the CCTV footage from inside the bus noting the parties appear to have provided photographs from that footage;
(b) sought updated clinical notes from the claimant's GPs and treating specialists, and
(c) the parties were advised of the re-examination date, 23 July 2025.
"I was driving a bus ... I was travelling along the T-way, which runs parallel to Windsor Road when a truck who was turning left from Windsor Road onto Sanctuary Drive collided with the bus I was driving."
(a) March 2008 Mr Celvavinayagan attended his GP regularly for sleep disturbance / insomnia, and symptoms of anxiety and depression. He received regular treatment throughout 2008 and 2009;
(b) on 12 December 2008: a letter was sent from Royal Prince Alfred Hospital Sleep Disorders Clinic to Dr Jayachandran. Dr Amy McLean noted the claimant was becoming more and more anxious about his sleep, and the claimant felt that was his predominant psychological symptom. She referred the claimant to "one of our insomnia psychologists";
(c) 17 March 2009: Dr Seelan prepared a report noting the claimant initially developed insomnia in 2001 and had taken occasional sedatives for sleep, but since February 2008 (13 months before the report was written) the claimant had developed severe insomnia following 'psychological stresses', and he suffered tiredness and daytime sleepiness. The doctor noted the opinion of the respiratory physician at RPA that insomnia was due to anxiety and depression symptoms and not sleep apnoea. The doctor noted the claimant had been on antidepressant medication since July 2008, but this continued in December 2008 because of adverse effects such as dizziness. The doctor had commenced him on Avanza to treat insomnia and depression;
(d) 14 March 2009: Dr David Luke, psychologist, reported to the GP noted the claimant had been treated for insomnia and symptoms of depression, especially agitation, rumination, flat mood and lack of energy persisted, and he believed the claimant's medication required review (changed or increased) and possibly referral to a psychiatrist might be warranted;
(e) 29 March 2009: Dr Luke said he believed the claimant's insomnia was a response to previous traumatic events, as was the claimant's depression. The claimant had related a number of recent crises surrounding this children's health which reportedly left him feeling disempowered and anxious, and he was reportedly extremely anxious that his youngest son would develop a disability similar to his second child, and
(f) 7 May 2009: Dr Chara, occupational physician, prepared a report in the context of workplace difficulties, due to the claimant's propensity to fall asleep whilst operating a forklift. The claimant reported to Dr Chara that since August 2008 his sleep quality had deteriorated markedly, following a visit to India. Dr Chara considered the claimant had a sleep disorder secondary to post-traumatic stress disorder/anxiety with or without depression.
"In my opinion he suffers from major depression and PTSD, complicated by exessive worries about his future, poor sleep, nil appetite, anhedonia and impaired attention and concentration."
12 August 2023 (after a consultation on 7 August 2023)[17]. The claimant was seen by this doctor in the Westmead pain clinical along with a physiotherapist and psychologist. 2. The claimant reported multiple areas of pain including the right shoulder, neck, back, fingers in the left hand, right knee, right ankle, right buttock and a heavy feeling always on the right side. 3. The doctor has a history of the accident, the claimant getting out of the bus, exchanging details, moving the bus, returning to work after a few days rest and so on. The history continues that the claimant was prescribed pain killers which he took with good effect but on ceasing them had an increase in his pain leading to an attendance at hospital. His right shoulder pain was said to have commenced two months after the accident. 4. The examination was limited due to "voluntary muscle contractions secondary to pain" and he was "able to move much better when he was engaged in conversation and not paying attention." 5. He recommended continued medications, follow up with Dr Ramachandran, further physiotherapy and psychology to increase participation and an MRI of the brain (which the claimant refused). 6. Dr Jacobi, psychologist provided a report dated 19 August 2023 to the claimant's GP (page 216). She notes the claimant spoke conversational English but struggled to understand more complex concepts. 7. He described his accident saying he worked through for two weeks and developed chronic pain in his knee, hand and back. The claimant reported a bad reaction to the pain tablets, deterioration after three weeks and vision problems and since then he has been unable to drive. 8. He could not work and could not garden and could only mobilise with crutches. He cannot drive because of pain from head and neck and cannot step on the brake due to his knee pain. 9. He grieves the loss of functioning, ruminates a lot at night and sometimes harbours passive death wishes, He was frustrated at his lack of progress. He has seen many specialists. 10. He denied anxiety symptoms and said, "if the pain was taken away, I'd be a very happy man." 11. Dr Jacobi has a history of the claimant seeing a psychologist 20 years ago in the context of losing travel documents. 12. He was casually dressed without self-neglect. He had low mood. 13. She considered a prolonged adjustment disorder in the context of chronic pain. She thought a somatic symptom disorder needed to be considered. 14. The claimant was referred to Dr Teoh, orthopaedic surgeon who saw the claimant on
13 November 2023 and reported to the claimant's GP[18]. He referred to the claimant having multiple problems with his right shoulder, right hip, right knee and his hands. He noted the claimant's restricted range of shoulder motion but said the rotator cuff was intact and remarked the claimant had "non dermatomal and vague numbness in his fingers." He reviewed an MRI of the shoulder which showed longstanding degeneration and interstitial tearing. He organised for an MRI of the claimant's cervical spine. 15. On 29 January 2024 Dr Teoh saw the claimant again[19] and said that the MRI of the cervical spine showed a worsening of the claimant's C6 foraminal stenosis which may be the cause of his symptoms and a referral to Dr Rao was given. 16. Dr Nepal, psychiatrist provided a report to the GP dated 24 May 2024. He notes a diagnosis of adjustment disorder, post-traumatic stress disorder and physical health conditions and chronic pain. 17. The claimant was distressed, depressed, frustrated with sleep and appetite disturbances and worsening problems with his family. 18. Medication was adjusted and further review was advised. 19. Included in the claimant's updated bundle was a report to Dr Sivagnanasundaram from Dr Nepal. Dr Nepal saw the claimant on 14 June 2024 having previously seen him on 24 May 2024. The claimant was said to have "presented with increasing distress." The claimant complained of not receiving appropriate support from health and social care providers and he was depressed and sad. The claimant reported increasing quarrels with his wife and family members. His wife was caring for her elderly parents who lived with them and this was also a source of conflict. 20. The claimant reported difficulty cleaning himself after going to the toilet which distressed him and his chronic pain and inability to walk continued. 21. The claimant said his sleep was worse because of pain, his weight had decreased to 70kg, his mood was variable and his general interest is much reduced. The claimant reported
self-harming ideas and Dr Nepal noted this was an issue with the Tamil community. He advised ongoing psychological support but no change in medication. 22. In a report dated 18 September 2024, Dr Nepal records the claimant says his physical injuries were more painful because of the cold, so painful he could not leave his room which caused more distress. The claimant said he needs support when going out including to the doctor. He again mentioned being unable to clean up after himself following defecation. He said he needs crutches and cannot walk on his own. Marital counselling was recommended, and medication was adjusted. 23. A further report dated 11 October 2024 was written after another attendance. The claimant reported fear of driving and anxiety, worsening headaches, relationships at home. He visits his mother in an aged care facility and says he feels better when he leaves his home, but he cannot go there on his own. The claimant reported poor sleep, his weight had dropped to 57kgs his mood was "not happy" and his general interest was low. 24. The next report from Dr Nepal is dated 23 April 2025 and this refers to a previous appointment on "31/4/25". The claimant reported his depression had increased but then said he was travelling to Sri Lanka for two weeks to see extended family and friends. 25. His relationship with his wife had improved but he reported visual disturbance which meant he could no longer watch TV or work on his laptop or computer. 26. The claimant was seen by Associate Professor Geevasinga on 17 November 2023[20] in respect of any neurological issues in the lower limbs and to consider the claimant's right-hand tremor. The doctor was of the view there was nothing serious, there was evidence of carpal tunnel syndrome and an intermittent tremor in the right hand. Associate Professor Geevasinga reviewed the claimant's scans with the claimant. He noted the claimant walked with a limp and that the tremor was intermittent noting it would disappear and reoccur during the re-examination. Power, tone and reflexes of the upper and lower limbs were normal. He considered the gait derangement "out of proportion" to the clinical examination and considered the right-hand tremor was "psychogenic" and not neurological. He also raised a query as to whether "there is a psychological overlap to the majority of his symptoms" and he made no arrangements to see the claimant again. 27. The claimant was seen by Dr Deshpande of the Western Sydney Pain clinic[21] who wrote to Dr Sivagnanasundaram in respect of a review appointment on 11 June 2024. He noted pain conditions had not changed other than worsening during winter. Reference was made to Dr Rajendra and a psychiatrist Dr Mahendra. 28. Professor Rajendra saw the claimant on 2 July 2024 and reported to the claimant's GP. He has a history of:
(a) the accident, crutches, strong pain medication and exacerbated constipation;
(b) loss of appetite for 20 years, previous indigestion and a August 2022 endoscopy;
(c) feelings of bloating, colonoscopy showing haemorrhoids but otherwise normal lower GI tract, and
(d) high cholesterol.
19 March 2025. 4. The claimant was seen about longstanding weakness to the right side of his body, chronic right shoulder and neck pain following the current car accident. The claimant had developed sudden worsening of weakness in his right hand and reduced sensation. The clinical examination found improving power and reduced sensation "not following a clear dermatomal distribution." Reflexes were said to be brisk and neurological examination was otherwise normal. 5. Mr Celvavinayagan was advised to see his GP later in the week and return to emergency if there was worsening of strength or reduced sensation. 6. On 24 March 2025 the claimant was referred to Dr Kam for opinion and management of the claimant's "ongoing neck pain and slight weakness in the right upper limb." An imaging request of the same date (MRI of the head) refers to a "recent flare up". 7. Updated GP records indicate continued complaints of pain with associated depression and anxiety.
9 January 2023[26], Dr Bentivoglio dated 14 May 2024[27] and the Vocational Capacity Centre dated 30 September 2024. 2. Dr Shahzad and the Vocational Capacity Centre examiners were of the view the claimant was exaggerating or malingering. Dr Shahzad says the claimant reported his fingers were shaky and he was using crutches. Dr Shahzad said the claimant was able to climb stairs. Mr Celvavinayagan was unable to move his right knee, left hand or neck when under formal examination but demonstrated more movement on informal observation. There were inconsistencies which he thought were "possibly malingering ... with underlying non-organic causes." In answer to the insurer's questions Dr Shahzad said he thought the claimant had sustained soft tissue injuries which have now subsided. 3. Dr Bentivoglio considered Mr Celvavinayagan's complaints and disabilities were not reasonable suggesting there was no abnormality in the little finger (he was wearing a form of splint) saying "there is no way any hand physiotherapist or any hand surgeon would suggest splinting of his little finger in extension 18 months after an injury when there was no fracture". 4. He also felt there was no abnormality in the knees identified in the radiology and no reason for the use of crutches. Dr Bentivoglio noted the claimant used crutches but that he did not walk with a limp. Dr Bentivoglio has a history of right shoulder pain developing six months after the accident. 5. Dr Bentivoglio considered the claimant was fit to work and did not require treatment and:
"From a musculoskeletal point of view, this gentleman is not disabled and would be capable of doing activities of daily living. He does not require any domestic assistance or personal care."
RE-EXAMINATION FINDINGS - MEDICAL ASSESSORS BARRETT AND GUPTA
History Of Symptoms Following the Motor Accident.
(a) a medical decision about whether the accident could have caused or contributed to the injury, and
(b) a non-medical informed decision about whether the accident did cause or contribute to the injury.
"He presented to the assessment with two Canadian crutches with an unusual stiff-legged right leg gait. He walks on the heel of his right foot ...
Mr Celvavinayagan was inconsistent in his clinical presentation with regard to spinal motion and knee motion. The inconsistencies were brought to the attention of the claimant. The inconsistencies did not improve on retesting. The lack of measurable wasting in the right lower extremity is inconsistent with a reported history of relative disuse since soon after the accident. The claimant could not provide explanation for retained muscle tone in the right upper and lower extremity".
"findings not consistent given injury was over 3 weeks ago
note that patient can flex knee and move right arm during normal conversation."
(a) Criterion A - one or more somatic symptoms that are distressing or result in significant disruption of daily life. Mr Celvavinayagan has somatic symptoms, pain, tremor and restricted movements, which are distressing to him and cause disruption to his activities of daily living and social life;
(b) Criterion B - excessive thoughts, feelings or behaviours related to the somatic symptoms or associated health concerns as manifested by at least one of three: disproportionate and persistent thoughts about the seriousness of symptoms; persistently high level of anxiety and excessive time and energy devoted to the symptoms. Mr Celvavinayagan has excessive thoughts about his symptoms and health concerns perceiving himself as "disabled" and at increased risk of serious illness, feeling distress about his pain and hopelessness about the future prospects of resolution of pain and behaviours (avoidance of activities which he reports will cause pain without assistance, including personal hygiene tasks, use of aids such as walking stick and wheelchair), and
(c) Criterion C - his symptoms have persisted for more than 6 months.
post-traumatic stress disorder. It is the clinical judgment of the Medical Assessors that the claimant does not satisfy the criterion for a Post Traumatic Stress Disorder for the following reasons:
(a) Criterion A issues- while there was an intersection collision and an apparent breach of the road rules by the truck, damage was done to the vehicles and the bus driver's window was smashed, the Medical Assessors note that emergency services were not called to the scene and Mr Celvavinayagan was able to self-extricate, exchange details with the other driver, call the bus company, attend to the children on the bus, drive to the depot and then to his GP, and he subsequently returned to work. and the Panel does not accept that he was exposed to actual or threatened death or serious injury;
(b) Criterion B issues - the Medical Assessors' findings on mental state examination, including the absence of distress or arousal when recalling the accident, is not consistent with the findings expected in PTSD. Although he reports some nightmares, nightmares are not pathognomonic of PTSD and can be present in a variety of diagnoses and in normal people, and
(c) Criterion C issues - after the accident he resumed work and continued to drive a bus for two weeks before he was prevented from continuing to drive by physical symptoms, rather than anxious avoidance. The reason for cessation of driving was relayed to the panel at assessment and is consistent with the claimant's statement of 6 December 2022 and in the supplementary statement dated
7 September 2023 in which he wrote, "I have been unable to return to work in any capacity since 7 November 2022, due to the ongoing negative consequences of my physical injuries". This is also consistent with the reason for cessation of driving recorded by the treating psychiatrist, Dr Jacobi, in her letter of 19 August 2023, "He can't drive as he experiences pain from head movements and can't step on the break (sic) due to his knee pain".
The separation of physical impairments from psychiatric impairments and pain
The assessment of mental and behavioural disorders
[1] The current maximum as of October 2024 is $654,000.
[4] Section 7.21. The current version of the Guidelines is Version 9.3.
[8] See clauses 6.222 - 6.223 of the guidelines.
[9] See clauses 6.225 - 6.228 and table 17.
[10] The numbers in square brackets are a reference to the section number in the Medical Assessor's reasons.
[11] The numbers in square brackets are a reference to the paragraph number in the submissions.
[13] Page 204 of the claimant's bundle.
[14] Page 240 of the claimant's bundle.
[15] Page 237 of the claimant's bundle.
[16] Page 203 of the claimant's bundle.
[17] Page 294 of the claimant's bundle.
[18] Page 214 of the claimant's bundle.
[19] Page 799 of the claimant's bundle.
[21] Page 64 of the claimant's additional bundle.
[22] His older reports are found at page 68, 77, 79 and 81 of the claimant's initial bundle and there is a final report in the updated bundle.
[24] Page 105 of the claimant's bundle.
[25] Page 115 of the claimant's bundle.
[28] Page 269 of the claimant's bundle.
[29] Page 294 of the claimant's bundle.
Celvavinayagan
Allianz Australia Insurance Limited [2025] NSWPICMP 697;